WORK

ETHICS
 CHARACTERISTICS OF A GOOD
EMPLOYEE

Working/improving the right traits can help you in the

long run. Knowing the best qualities of employees, may
help an employee find a stronger foothold in the
company and increase your chances of getting
promotions and success.
 1. Hard worker
There is no substitute to hard work. Although everyone seems to
say that they work hard not many keep on working after being at
the job for a while. So, one has to keep reminding oneself about
the importance and significance of working hard as an
employee.

2. Ethical
Work rules are made to be followed. There is decorum of every
place that ought to be kept. A good employee follows the
policies of the company and inspires others to do so too.
3. Positive attitude
A positive attitude has many benefits for individual employees and
their colleagues. Positivity leads to a more productive workday, and
creates a better environment for fellow employees.

4. Self-motivated
When it comes to finding good employees, hiring
managers often look for candidates who can take
initiative and get work done with little to no
encouragement. Sheer enthusiasm and interest in the
work is often enough to drive these employees.
 5. Team-oriented
Any company requires an effective team effort. An employer who
can contribute is an ideal worker. Someone who is like a fish in the
water (of the organization), who can perform well in a team will
become a factor sooner or later.

6. Effective communicator
Employers love to hire employees who have the ability to
communicate well and express themselves in a clear manner,
whether in writing or speaking. Ideal employees will understand
the importance of good communication, and just how badly
things can go wrong when a message is unclear or missed
altogether.
 7. Flexible and Dedicated
A good employee will not resist change blindly, but instead
embrace it and adapt to it as it proves necessary for the business.
He/she is also ready to work beyond the call of duty in order to
meet goals or to solve problems, even if the job in discussion is
not one of the regular works she is usually assigned.

8. Honest
A good employee is honest about his/her work and
qualifications. Self-criticism and willing to receive feedback is
essential to become a good learner.
9. Give credit where it is due
A good employee will not only truthfully let the right co-worker
have her credit but also share her own accolades with his team.

10. Polite
Being friendly and approachable will never harm. A good
employee greets his/her coworkers a ‘good morning’,
says little courteous things like ‘thank you’ and ‘you are
welcome’.
11. Disciplined and punctual
Every boss loves a punctual, disciplined and conscientious
employee. Time is money. Coming late to office, taking
unnecessary breaks, procrastinating and leaving earlier than the
usual hours cost money to the company. No employer will ever
appreciate this.

12. Professional
Employees should always remember that they came to the
office to work, to make a career, not to spread office gossip or
rumors. Respect the privacy of the coworkers. Safeguard and
protect the confidential nature of office business and
transactions.
WORKPLACE BEHAVIOR

Francie Dalton, an instructor for the

U.S. Chamber’s Institute of
Organizational Management program
and a recognized expert in leadership
development, has described eight
classic types of workplace behavior to
help managers better understand
their employees
8 Types of Employees

1. The Commander
Commanders might be perceived as domineering and
aggressive. They are the ones you can count on to complete a
task and meet deadlines. Because they like to take charge of
situations, they do well when given the opportunity to lead a
specific project.

2. The Drifter
The drifter is found at the opposite side of the spectrum to the
commander. Drifters are disorganized and unfocused. They have
difficulty staying on task but do their best work when variety and
creativity are called for. They are often the ones to come up with
unique solutions that no one else could conceive of.
8 Types of Employees

3. The Attacker
Attackers go through life with a superiority complex. They care
little about other people's feelings and often offend others. They do
the most damage in situations that require cooperative team
building. They work best when given a task they can do on their
own. They can be useful when given difficult tasks that nobody
else wants to do, especially when praised for their ability to get the
task done.

4. The Pleaser
Unlike attackers, making other people feel good is of prime
importance to pleasers. Pleasers respond well to praise that
recognizes their people skills. If there is a harsh message that
needs to be delivered to pleasers, they are most likely to hear the
criticism if it is embedded in a lot of appreciation and thanks for all
the other things that they did well.
8 Types of Employees

5. The Performer
This is a bit of a misnomer because performers give the impression
of accomplishing a lot more than they actually do. They have a
great sense of humor and keep the atmosphere lighthearted and
upbeat with their jokes. They are very good public speakers and
are skilled at forming new relationships.

6. The Avoider
Avoiders like to keep a low profile. They are quiet and prefer to
work alone than be part of a team that requires social interaction.
They require detailed instructions and lots of patience. Although
they don't usually show initiative, they are very reliable and will
meticulously follow instructions.
8 Types of Employees

7. The Analytical
Analyticals are very meticulous, and will double-check their work
as well as the work of those around them. They aren't very
receptive to change because they can't help seeing all the
negative aspects of proposed new ideas.

8. The Achiever
These employees display confidence in their beliefs and actions.
They are capable individuals who are aware of their own strong
abilities without displaying arrogance. They are gifted with the
ability to get along with all the other behavior types.
THE 'TERRIBLE 10' BEHAVIORS

Through an informal online survey with Yahoo! and

Survey Monkey, researchers at the Civility Initiative at
The Johns Hopkins University and the Jacob France
Institute of the University of Baltimore identified
workplace behaviors that irritate people the most.
More than 600 workers and college students in the
Baltimore area ranked bad behavior on a scale
ranging from 1 (not offensive) to 5 (most offensive).
THE 'TERRIBLE 10' BEHAVIORS

1. Employment discrimination. 6. People who behave aggressively or

who bully others.
2. Erratic/aggressive driving that
endangers others. 7. Littering.

3. Taking credit for someone else's 8. Misusing handicapped privileges.

work.
9. Smoking in nonsmoking places or
4. Treating service providers as smoking in front of nonsmokers
inferiors. without asking.

5. Mocking race, gender, age, 10. Using cellphones or text-messaging

disabilities, sexual orientation or in mid-conversation or during an
religion. appointment or meeting.
WORKPLACE RIGHTS
AND RESPONSIBILITIES
It’s important to understand your workplace rights
and responsibilities in regards to pay and conditions,
health and safety and workplace bullying.

By law, the employer is responsible for making sure:

1. Work environment is safe and providing

appropriate protective equipment if necessary

2. Workers are free from discrimination and bullying

3. Employees receive all your entitlements in terms

of pay and conditions.
WORKPLACE RIGHTS
AND RESPONSIBILITIES
As a worker, you are responsible for:

1. Understanding the conditions of your

employment. This includes knowing your rate of
pay, working hours and entitlements to breaks and
leave

2. Working in a way that is not harmful to the health

and safety of yourself or others

3. Knowing what to do if you think your employer is

not meeting their responsibilities
WORKPLACE RIGHTS AND RESPONSIBILITIES
4. Make sure you:
•understand the conditions of your •have access to all of the appropriate
employment. This includes your rate safety gear and equipment. Know
of pay, working hours and your what to do in the event of an accident
entitlements for breaks, leave and
public holidays •know where to get help on workplace
health and safety issues relevant to
•know your rights in regards to your state or territory.
discrimination and bullying. Know
what to do if you experience or
witness this in your workplace

•know the health and safety

requirements of your workplace.
Know how to maintain a safe
environment for yourself and others
 CONFIDENTIALITY IN THE WORKPLACE

Workplace confidentiality can

be defined as keeping the
employee, customer and
client information private.

Failure to properly secure and

protect confidential business
information can lead to the
loss of business/clients.
The word “confidentiality” has
both casual and legal
meanings in the workplace
and will have different
meanings throughout your
professional career.
CONFIDENTIALITY IN THE WORKPLACE
Casual Definition
-You’ll be more likely to climb the corporate
ladder during your career if you get along
well with co-workers, build strong
professional networks and have a reputation
as a trustworthy employee.
If you repeat confidential statements made
by co-workers, even if the original source
doesn’t hear about your gossip, the people
you tell might lose respect for you and no
longer trust you. If you gossip with
customers, they might tell your competitors,
who will be less likely to hire you in the
future.
Legal Definition
-During your time in the workforce, you’ll
have access to information your employer
doesn’t want made public or revealed inside
the company.
This can include salaries, employee perks,
client lists, trade secrets, sales numbers,
customer information, news about pending
terminations, reasons for a firing, phone
codes or computer passwords.