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2002 - Hillman - The Resource Dependence Role of Corporate Directors Strategic Adaptation of Board
2002 - Hillman - The Resource Dependence Role of Corporate Directors Strategic Adaptation of Board
0022-2380
A J. H
A A. C,
R L. P
Most research on corporate directors has focused on two roles: agency and
resource dependence. While these two roles are theoretically and practi-
cally distinct, previous research has used the same classification scheme for
measuring board composition regardless of role examined. Our paper examines
the resource dependence role of directors and posits that the widely used
insider/outsider categorizations do not adequately capture this role of directors.
A taxonomy of directors is presented specifically for studying the resource depend-
ence role. We then apply the taxonomy to a sample of US airline firms
undergoing deregulation, and examine how board composition changes parallel
the changing resource dependence needs of the firms. We conclude that the
board’s function as a link to the external environment is an important one, and
that firms respond to significant changes in their external environment by altering
board composition.
Boards of directors have received considerable attention recently, both in practi-
tioner and academic venues. A large body of literature examines the agency role
of directors, referring to the governance function in which directors serve share-
holders by ratifying the decisions of managers and monitoring the implementa-
tion of those decisions (Baysinger and Butler, 1985; Baysinger and Hoskisson,
1990; Daily and Dalton, 1994a, 1994b; Fama and Jensen, 1983; Goodstein and
Boeker, 1991; Lorsch and MacIvor, 1989; Mizruchi, 1983; Tushman and
Address for reprints: Amy J. Hillman, Ivey Business School, University of Western Ontario, London,
ON N6A 3K7, Canada.
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236 . . , . . . .
Romanelli, 1985). The agency role has also been termed the control role of boards
by Johnson et al. (1996), the management control model (Boyd, 1990; Drucker,
1981; Mace, 1971), and the corporate control role (Pearce and Zahra, 1992; Zahra
and Pearce, 1989), all of which focus on the important monitoring and governance
function of boards.
Another distinct role that directors play is that of providing essential resources
or securing those resources through linkages to the external environment (Boyd,
1990; Daily and Dalton, 1994a, 1994b; Gales and Kesner, 1994; Johnson et al.,
1996; Pearce and Zahra, 1992; Pfeffer, 1972; Pfeffer and Salancik, 1978; Zahra
and Pearce, 1989). Resource dependence theory proposes that corporate boards
are a mechanism for managing external dependencies (Pfeffer and Salancik, 1978),
reducing environmental uncertainty (Pfeffer, 1972) and reducing the transaction
costs associated with environmental interdependency (Williamson, 1984). Accord-
ing to Pfeffer and Salancik (1978), boards are ‘vehicles for co-opting important
external organizations’ (p. 167).
Much of the research on boards has examined board composition (Barnhart et
al., 1994; Bathala and Rao, 1995; Boyd, 1990; Daily and Dalton, 1994a, 1994b;
Daily and Schwenk, 1996; Gales and Kesner, 1994; Johnson et al., 1996; Pearce
and Zahra, 1992; Weisbach, 1988). However, most of this work has used a tradi-
tional agency method of classifying directors (e.g. insiders and outsiders; or insid-
ers, independent outsiders, and outsiders who have some form of dependence on
the firm) regardless of whether the role of interest is agency or resource depend-
ence. In this paper, we assert that because the two roles of directors, agency and
resource dependence are theoretically and practically distinct, the salient attrib-
utes and characteristics used to examine board composition should similarly be
distinct. Specifically, we posit that the common insider and outsider definitions
(and the several variants of outsiders used in previous literature) are appropriate
in studying the agency role, but are less valuable in understanding the resource
dependence role. One objective of this paper is to present a taxonomy for classi-
fying directors that reflects the resource dependence role as distinct from the
agency role.
After presenting the resource dependence taxonomy we explore the role of
resource dependence by examining the changing nature of board composition in
an industry undergoing a major environmental change. If, as Pfeffer (1972) asserts,
a board’s composition reflects the firm’s external dependencies, we would expect
to see strategic changes in board composition as a firm’s environment changes sig-
nificantly. The environmental change we study here is the deregulation of a
highly regulated industry: US air travel. Under regulation, airlines’ major uncer-
tainties arose from federal regulators, who influenced everything from flight
schedules to maintenance requirements to ticket pricing. However, this also meant
that federal regulations created many certainties for the industry in that many
aspects of the external environment were controlled or strongly influenced by
regulators. Therefore, the airlines’ major dependency in the environment was the
regulatory body. After US deregulation in 1978, the major uncertainties began to
shift toward non-regulatory sources, such as competitors and consumers, thus
increasing the number and scope of environmental dependencies and prompting
the firms to alter their board structures to better align them with the new
dependencies.
Director category label Areas of resource needs provided Types of directors in category
Insiders Expertise on the firm itself as well as general Current and former officers
strategy and direction of the firm
Specific knowledge in areas such as finance
and law
Business experts Expertise on competition, decision making Current and former senior
and problem solving for large firms officers of other large
Serve as sounding boards for ideas for-profit firms
Provide alternative viewpoints on internal Directors of other large
and external problems for-profit firms
Channels of communication between firms
Legitimacy
Support specialists Provide specialized expertise on law, banking, Lawyers
insurance and public relations Bankers (commercial and
Provide channels of communication to large investment)
and powerful suppliers or government Insurance company
agencies representatives
Ease access to vital resources, such as Public relations experts
financial capital and legal support
Legitimacy
Community Provide non-business perspectives on issues, Political leaders
influentials problems and ideas University faculty
Expertise about and influence with powerful Members of clergy
groups in the community Leaders of social or
Representation of interests outside community organizations
competitive product or supply markets
Legitimacy
column identifies the characteristics of directors who would fall under the category.
We have included insiders as the first row, though the bulk of our discussion empha-
sizes outside directors. Each category of director is discussed separately below.
Insiders
These are directors who serve currently or have served in the past as active man-
agers, employees or owners of the firm. This definition is consistent with prior
research that has divided the board into insiders and outsiders cited in our earlier
review. While insiders may have varying attributes that could supply valuable
resources from the external environment, this role is not a primary rationale
behind their directorship. As such, we view insiders as supplying the board with
information about the firm itself and about its competitive environment, and we
group all insiders together. We note, however, that future research on directors as
resource providers could unpack the insider category. For example, many large
firms provide director positions for the chief financial officer and the general
council, positions requiring very specific and identifiable expertise.
Business Experts
These are similar to Baysinger and Zardkoohi’s (1986) decision controllers. They
are directors who are active or retired executives in other for-profit organizations,
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241
and directors who serve on other large corporate boards. These directors bring
expertise and knowledge to the firm as a result of their experience in internal deci-
sion making in other firms. Because these directors serve as executives in other
organizations, they bring a working knowledge of strategic decision making and
internal firm operations. As such, they may serve as sounding boards for execu-
tives, providing advice and council on internal operations (Mace, 1971). Further,
their experience outside the firm permits them to supply alternative viewpoints on
internal issues, providing executives with valuable information about how other
firms deal with similar problems and concerns.
Aside from their role in internal operations, another important role of business
experts derives from expertise which is directly relevant to the market or com-
petitive environment that the firm faces. Business experts may facilitate effective
evaluation of management proposals, in part, by providing valuable advice as
strategies are formulated (Fama and Jensen, 1983; Johnson et al., 1996). This cat-
egory of directors is best suited to meet the need of expertise in and linkages to
critical interdependence in the competitive environment. We add that directors of
this category, as well as all other categories, serve to build legitimacy for the firm.
Legitimacy is not the emphasis of our taxonomy, in that each type of director
provides some type of legitimacy for the organization, but a business expert’s in
providing legitimacy would be assessed by noting the prestige associated with the
director’s work experiences or other affiliations.
Support Specialists
These are similar to Baysinger and Zardkoohi’s (1986) decision supporters. They
are directors who provide expertise and linkages in specific, identifiable areas that
support the firm’s strategies but do not form the foundation on which the strategy
is built. These individuals provide support for senior management in areas requir-
ing specialized expertise such as capital markets, law, insurance and public rela-
tions. As such, their role is primarily to meet the need for specialized expertise and
linkages to support organizations outside the firm’s product markets, such as finan-
cial institutions, law firms, public relations firms and so forth.
Support specialists are differentiated from business experts in that they lack
general management experience. Rather, these individuals bring specific expertise
and/or access and information about environmental contingencies and provide
support for the competitive strategy of the firm. Support specialists may directly
help to secure commitment from external organizations, as described by Pfeffer
and Salancik (1978). For example, having a member of a financial institution
serving as a director may communicate that the firm is in need of capital and that
the needs and concerns of capital suppliers are important to the firm. This could
represent the first step toward securing essential capital resources. As with all of
our categories, support specialists may also provide legitimacy to the firm in
the symbolic value of having such support function expertise represented on
the board.
Community Influentials
These are similar to Baysinger and Zardkoohi’s (1986) symbolic directors. They
are directors with experience and linkages relevant to the firm’s environment
beyond competitor firms and suppliers. Community influentials include directors
who possess knowledge about or influence over important non-business organiza-
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242 . . , . . . .
tions, and includes retired politicians, university or other institutional representa-
tives, and officers of social organizations. The resources supplied by community
influentials do not stem from direct experience in controlling other large organi-
zations operating in similar environments, but rather from knowledge, experience
and connections to community groups and organizations (Baron, 1995), such as
social interest groups or movements, or other community constituencies that may
impact or be impacted by the firm’s operations and strategic choices. These direc-
tors can provide valuable non-business perspectives on proposed actions and strate-
gies. Their expertise and influence with community forces can help the firm to
avoid costly mis-steps when its actions might inadvertently conflict with the inter-
ests of these groups. Essentially, community influentials serve as vehicles of co-
optation for the organization (Pfeffer and Salancik, 1978) in that they are included
on a board of directors ‘as a means of averting threats to its stability or existence’
(Selznick, 1965, p. 13). Like other classes of directors, community influentials serve
to legitimate the firm, and the level of prestige associated with a community influ-
ential director could be used to measure the extent to which he or she brings
legitimacy to the firm.
Insiders
Regulatory agencies control many important strategic issues faced by regulated
firms. For example, market entry, exit, prices and profit levels are often determined
by regulatory agencies and these decisions substantially impact the competitive
environment that regulated firms confront. Because regulatory agencies exert a
great influence over factors such as these, the shift to deregulation implies that the
firms must establish internal mechanisms to deal with issues formerly handled by
regulators. Therefore, the need for decision making by boards among regulated
firms is less than that among unregulated firms because many strategic options are
precluded or restricted for regulated firms.
Inside directors serve to provide firm-specific information to the board ( Jensen
and Meckling, 1983). Resource dependency theory would hold that the primary
duty of insiders serving on the board of directors is to supply this information to
the board (or, in the case of regulation, to the regulatory agency), not to serve as
linkages to environmental dependencies (Pfeffer, 1972). We are not disputing the
role of insiders as linkages to the external environment. However, given that insid-
ers’ primary role is that of insider information provision, we argue that on the
margin the provision of information, not external linkages, is the most important
phenomena to examine here. Given insiders’ primary role, one would expect that,
under regulation, inside decision makers will take on an increasingly important
role as information providers. This role, however, becomes diminished with dereg-
ulation as the need for external linkages takes on increased importance. Under
deregulation it will still be necessary for insiders to provide information to the
board, but the need for external linkages suggests insiders will be less important.
Most directors serve a fixed term of office, which complicates somewhat the
process of strategically aligning particular director roles. It is likely that many firms
will wait until director terms expire or directors retire, and then will replace out-
going directors with those who are better able to serve in the desired role. When
replacements occur, the intended improvement with the external environment
should occur. Therefore,
Business Experts
Regulatory oversight is posited to also alter the role of business experts on the
board of directors. Because so many functions of regulated firms are dictated by
the regulatory agency and the competitive environment is tightly controlled, the
number of business expert directors needed to help make strategic decisions is
reduced. Smith and Grimm (1987) argue that after deregulation many competi-
tive strategic actions become available to firms. Business experts, having broad
experience with decision making in other organizations, can provide expertise and
judgement concerning strategic actions and options. Given that firms faced with
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245
an environmental change such as deregulation usually initiate strategic change in
order to better conform to the newly altered competitive environment, business
experts take on an increased importance. Mahon and Murray (1981) similarly
contend that different skills are needed by deregulated firms relative to regulated
firms and that general managers, or firm representatives with managerial or
decision-making experience in deregulated environments, will be more important
to firms under deregulation.
Support Specialists
As a result of regulatory oversight under regulation, the role of decision support
directors, such as lawyers and bankers, may differ from that under deregulation.
People with specialized skills in regulation and control, such as lawyers, will be
important under regulation to help the firm comply with regulatory mandates and
understand regulatory procedures (Mahon and Murray, 1981). When firms
dispute or challenge regulatory rulings, it is typically accomplished through the
legal system. Also, regulatory mandates are often written in the same form and
style as legislation, and support specialists with legal expertise can aid greatly in
interpreting the rulings and explaining them to other directors. Finally, legal
expertise can be very important prior to the issuance of new regulations, when
regulators propose changes and request comments. At this stage, legal expertise
can be used to actually shape new regulations prior to their becoming law.
However, in a deregulated environment support specialists who are lawyers may
be less important.
The need for support specialists with financial expertise, on the other hand, may
be less straightforward. Lang and Lockhart (1990) argue that financial pressures
increase sharply with deregulation and report more interlocks with financial insti-
tutions among unregulated firms as compared to regulated ones. However, in the
time period of our study, financial markets in the USA were becoming much more
competitive and efficient. The days of relationship banking are over in the USA
and while airline financing may be more risky under deregulation than regulation,
during our time period it is unlikely that this will affect the need for financial rep-
resentatives on boards. Instead of having long-term relationships with financial
institutions, capital market transactions are becoming much less a matter of who
you know. Thus, we would assert that while financing becomes more challenging
without the guaranteed profit margins of regulation, deregulated firms will not
experience an increased need for members of financial institutions on their boards.
We are not asserting that the need for this subgroup as directors is diminished as
the environment moves to deregulation, but merely that the need is not increased.
Therefore, we propose the following:
Community Influentials
These directors help to assure that the interests of stakeholders without an active
voice in corporate affairs are not abused or ignored. When the environment facing
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246 . . , . . . .
a firm is deregulated, overall uncertainty increases. Lang and Lockhart (1990) find
empirical support for an increase in uncertainty faced by airlines as a result of
deregulation. Competitive forces sharpen, prices are no longer fixed, profits are
no longer guaranteed, and uniform services and standards are no longer regulated.
Therefore, more elements of the environment are uncertain, causing higher
transaction costs and an increased need for co-optation.
As a result, the firm will have an increased need for directors who may be able
to co-opt factors in the deregulated environment. Individuals with community
influence, access or prestige (e.g. politicians, university representatives, members
of social groups) will become increasingly important to the firm, not only for their
information and potential access, but also for the legitimacy they may lend to the
organization. Regulation is, at its most basic level, a tie with the government – a
link to legitimacy. The regulatory agency provides security for shareholders and
consumers through direct oversight. Once this is removed, the firm will need to
regain the loss in legitimacy caused by the absence of the regulatory agency.
One might argue that community influential directors with expertise or con-
nections with the regulatory agency would be extremely valuable as environmen-
tal links under regulation. This certainly may be the case, but with the increase in
overall uncertainty that accompanies deregulation, we would expect the impor-
tance of community influentials to increase overall after deregulation. That is
not to say that these members are unimportant during regulation, but rather
that, on the margin, deregulation will increase the scope of uncertainty that
community influentials may lend expertise and/or access to in the environment.
Therefore,
Sample
We selected the US interstate passenger airline industry as the setting for apply-
ing our taxonomy to a group of firms experiencing a large-scale environmental
change. We identified all airlines registered with the Federal Aviation
Administration (FAA) between 1968 and 1988. Intrastate airlines and air freight
services were excluded from the study because these did not fall under the same
tight regulatory control as interstate passenger airlines. In order to examine lon-
gitudinal effects reflecting the environmental change, we included only those air-
lines that operated a minimum of five years prior to deregulation and survived at
least five years after the regulatory change. A total of 14 airlines met the above
criteria for a total firm year sample size of 202. This sample size accounted for
the coding of 557 directors in total. Aggregating over the sample time period the
director categories represented the following percentages: insiders 24 per cent,
business experts 47 per cent, support specialists 17 per cent, and community influ-
entials 10 per cent.
We attempted to gather information on each firm’s board for each year of the
sample period (1968–1988). Information for the classification of directors into
Regulation period
Entering director
I SS BE CI Total
I 10 3 6 4 23
SS 2 3 4 1 10
Exiting director BE 5 2 26 4 37
CI 2 2 2 4 10
Total 19 10 38 13 80
Deregulation period
Entering director
I SS BE CI Total
I 8 4 16 3 31
SS 1 4 16 7 28
Exiting director BE 3 2 24 6 35
CI 0 1 7 3 11
Total 12 11 63 19 105
Note:
I = insiders, SS = support specialists, BE = business experts, CI = commu-
nity influentials.
Models were considered hierarchically, as revealed in table III. The best-fitting
model for the airline data contained all two-way interactions and no three-way
interaction, because its fit indicated no significant loss in eliminating the three-way
interaction term from the saturated model (likelihood ratio statistic (G2) = 8.3437,
df = 9; p = .50), and because elimination of any of the two-way interactions sig-
nificantly reduced the fit of the model, as indicated in table III. Additionally, an
examination of the standardized residuals for the 4 ¥ 4 ¥ 2 = 32 cells revealed that
they were all less than one in absolute value, indicating a uniformly good fit for
this model across all cells (see table IV).
Because the best-fitting model for the airline data contains all two-way interac-
tions, the data in table II cannot be collapsed over the regulatory time period; that
is, shifts in board composition are dependent on the time period. Thus, the pattern
of replacements (i.e. the relationship between departing and entering director
types) must be considered in the context of the regulatory time period being exam-
ined, because the pattern will differ for regulation and deregulation periods. Note
that the dependence of the pattern of replacements on the time period precludes
any pairwise, chi-square analysis of the variables (Fienberg, 1980).
For our control group of public utilities, however, the best fitting model did not
include the time period interactions. As indicated in table III, the best fitting model
for the public utility data contained only the interaction between exiting and enter-
ing directors, no two-way interactions between entering or exiting directors and
time period, and no three-way interaction. The best fitting model here did not
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250 . . , . . . .
Table III. Determination of best-fitting model via hierarchical
loglinear analysis
Airline sample
Model containing:
– all two-way interactions 8.344 9 .50
– no exiting director by
entering director interaction 26.483 9 .00
– no exiting director by time
period interaction 8.296 3 .04
– no entering director by time
period interaction 7.152 3 .07
even contain the variable time period which indicates that the pattern of replace-
ments for public utilities did not change across time. This suggests that the pat-
terns of replacements found in the airline sample are not merely general trends
shared by other industries but may be associated with environmental change. The
specific patterns of replacements within our main sample of airline firms will now
be examined.
The a priori odds ratio for being in the deregulation period (as opposed to the
regulation period) was 1.16; i.e. in the airlines sample an observation was more
likely to fall in the deregulation rather than the regulation period. The odds ratios
for testing our hypotheses all include this a priori measure. When odds ratios are
greater than 1, the relevant likelihood is greater during deregulation. Odds ratios
of less than 1 suggest that the relevant likelihood is greater during regulation.
Hypothesis 1 posited that the likelihood of replacement with insiders would be
greater during the regulation than the deregulation period (or equivalently, less
during the deregulation than the regulation period). The odds ratio for replace-
ments being insiders during the regulation period was 1.375, meaning that insid-
ers occur as replacements 1.375 times as often in the regulation period than in the
deregulation period. Thus, Hypothesis 1 was supported.
Hypothesis 2 suggested a greater likelihood of business experts joining the board
as replacements during deregulation than during regulation. This hypothesis was
weakly supported, with the overall odds ratio for replacements being business
experts during deregulation versus during regulation being 1.03.
Hypotheses 3 (greater likelihood of support specialists as replacements on the
board during regulation than during deregulation) and 4 (greater likelihood of
community influentials as replacements during deregulation than during regula-
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251
Table IV. Expected frequencies and residuals for data in table IIa
Regulation period
Entering director
I SS BE CI
I 10.45 3.31 6.81 2.44
(-.138) (-.170) (-.312) (.995)
SS 1.36 2.45 4.24 1.95
(.547) (.352) (-.117) (-.679)
Exiting director
BE 5.86 2.56 23.43 5.14
(-.356) (-.348) (.530) (-.501)
CI 1.33 1.69 3.51 3.47
(.581) (.242) (-.807) (.284)
Deregulation period
Entering director
I SS BE CI
I 7.54 3.69 15.20 4.56
(.167) (.162) (.205) (-.730)
SS 1.64 4.55 15.76 6.05
(-.498) (-.257) (.060) (.386)
Exiting director
BE 2.15 1.45 26.55 4.86
(.580) (.460) (-.495) (.516)
CI 0.67 1.32 5.49 4.53
(-.820) (-.275) (.647) (-.248)
Notes:
I = insiders, SS = support specialists, BE = business experts, CI = commu-
nity influentials.
a
Expected counts are reported in the cells with standardized residuals given
in parentheses.
tion) were also both supported by our data; the odds ratios for each were sub-
stantially larger than 1 (1.9 and 1.5, respectively).
[1] Our taxonomy is fundamentally different from Baysinger and Zardkoohi’s (1986) in
that it is based on resource dependence theory. As such, we value differential resources
and linkages brought by each distinct type of director and categorize them based on
these differing resources. Because of this theoretical underpinning, we do not use
Baysinger and Zardkoohi’s category labels in our taxonomy although operationally
they are somewhat similar.
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