JOB DESCRIPTION

Position Title : Telemarketer/Data Encoder

Position Classification: Rank and File

I. ORGANIZATIONAL SCOPE:
Department Marketing Department
Reports to: Marketing Officer
Supervises -N/A-

II. BASIC FUNCTIONS: Responsible for calling prospective students, businesses, partner schools
and parents with the goal of enrollment conversion. Performs lead
generation to create viable list, calls people, and follows up on prospects.

III. MAJOR RESPONSIBILITIES:

1. Deliver prepared sales talks, reading from scripts that describe school programs, to persuade potential
enrollee to take their entrance exam and/or enroll at University of Perpetual Help (Perpetual).
2. Contact businesses or private individuals, including partner schools by telephone to schedule a career
talk which would serve as an opportunity for an introduction of what Perpetual has to offer.
3. Explains the University Academic Services and prices, and answer questions from clients.
4. Obtain customer information such as name, address, and other pertinent details relevant to its database
information, and encode such in the computer.
5. Encode information - Accurately efficiently - in the user application based on received documents,
information sheets and other related or similar references.
6. Check the information quality of documents; ensuring that these are properly registered in the system
being used.
7. Check completeness of information sheets and other related documents prepared by its source (marketing
department) -; giving feedback if necessary before encoding the details in the user application system.
8. Perform self-audit of administration details of the Report before endorsing it to the immediate head.
9. Ensures proper database management and that the information collected are private, secure and no data
breach shall occur in compliance to the Data Privacy Act of 2012.
10. Assist in amending Reports based on review done by the immediate head, as necessary
11. Ensure the correct and timely Report issuance particularly standard files in relation to the productivity
quality targets of the Marketing Team.
12. Provide suggestions on process improvements.
13. Strictly comply and perform very well in its tasks that are in accordance to its company policies and
procedures.
14. Knowledgeable in its work area and work load in delivering the best service to the company they belong.
15. Performs other functions as may be assigned from time to time.

IV. JOB SPECFICATION:

Academic Qualifications: At least 2nd year college

Work Experience: With at least two years of work experience
Others: Presentation skills, Computer literate (MS Office Excel, Word and Powerpoint)

V. WORK SCHEDULE: To render 48 hours per week, Monday to Friday (unless otherwise specified)