Professional Documents
Culture Documents
By
Rekha G.M.
Guided By:
THIRUVANANTHAPURAM
NISH Library
2016
1111111111111111111111
0-71
NATIONAL INSTITUTE OF SPEECH AND HEARING (NISH)
THIRUVANANTHAPURAM
CERTIFICATE
bonafide record of independent research work done by Ms. Rekha G M under our
supervision duru 'T 2015-2016 as partial fulfilment for the award of the degree of
of Kerala.
~
Ms.pr~ Ms.Sreebha Sreedhar
PRA(,~~'bAvIS (Co-Guide)
Head, ASLP
~ational Institute of Speech and Hearing
Kanmanal P.O., Thiruvananthapuram - 695 583
eRR No: A04980
(Executive Director)
DE CLARA TION
other universities.
C'iP
RekhaG. M.
Place: Thiruvananthapuram
PfiDlCA 7 EiP TO
MYF55LOVfiD FAMILy
ACKNOWLEDGEMENT
'WordS are not enougli to tlian{my £onfsliWa- my 'l(jTtfJand my Hero. J{is grace is sufficient for
me ana liis strenntli ma~s me perfect in my weaftness.
spent my 6 years of coffege life liere, tlie place tliat mad'e me wliat I am totfay. rz1i£
f}(ISJ{, I
experiences, ftnowfediJe ana memories tliat I haoe receivedfrom liere cannot 6e lJalued.
I express my gratitude to C])1{ 'l(:N Pa'Clitliransir -'Fonner executive director of :NISJ{. I also
express my sincere gratitude to ~ ~Iia-vtm Sir ana samuelSir for tlieir support atuf
encouragements ana prlYClid'iTtfJ sucli a nurturiTtfJenoironment to carry out our studies at :NISJf.
:No 'woras to express tlian~ to my guUfe... a'r4wena ma'am, a perfect guUfe and teaclierin a{{
senses. V really tried to sliape me a Cot... fJ1ian~ a Cotma 'amfor your patience, time, guUfance
ana motivation: it was a ~fediJea6Ce experience worfjTtfJ witli you ma 'am, you 6eiTtfJa{{
comforta6Ce ana approaclia6Cea{{ tlie times.
I am exJremeCytfeEinlitea to extend. my lieartfe{t gratitud'e to lJ)r. ()Irlie (])riscofI for tlie wotufetjuf
questionnaire. I woufi{ also ~ to tlianftliim for gi'CliTtfJ me the permission. to adapt tlie
questionnaire to :Mafayafam.
I wouUf ~ to express my gratitud'e towards aff tlie participants ana tlieirparmts for tlieir RJna
co-operation ana encouragement wfticli IieCpeame in completion. of my wot{ana witliout them; I
wouUf not haoe compieted tliis wort
{am exJremeCytfeEinlitea to extend' my lieartfe& gratitud'e to a"rutmtfl sir, CIiitfa1'a mam, sUfi] mam,
SIiitCymam, fJ(pft mam, !J(eenamam, ~ft gopai man; Sapna mam aruf)f.nm fJopan sirfor IieCpiTtfJ
in tlie lJUfeorecordiTtfJana lJafufation.
}I note of tlian~ to staff of tJYF.1f.t at com, 1PEfJ'tP atuf msc sections in aOUwiTtfJme atuf IieCpiTtfJ
me
toJituf participants for my study.
I e~eruf my gratittuie to tDr. !Muralud1iaran wlio spent liis va{uaofe time for tlie statisticai
anafysis of my sttufy
I wouU also ~ to tlianftall tlie faculty mem6m of fNISJ{ for tlieir ctiticai advice and' guUfance
witliout wliicli tliis wort wouU not haoe been.possiofe and' to af{ myfacufties wlio taU{jlit me in
my graduation and' post graduation.
'Io my classmates, ~ .ftparrra, .ftnfra,)fJwatn.y, Jimi, Lameu cliiclii, !Monisli4 aruI srutli:y for
af{ your guUfance and for all tlie enjoyment, fun 'We fUu{ togetlierwliicli wi£[ remain as my S'WCet
memories. 71ianftyou for oeing ttiere witli me not onfy for tlie dissertation wo~ out for all tlie
gooa and' Oad tliings tliroU{jliout tliese years. flptWl, Lois,Lameu cIiedii, !Mom tliankyou soo
much: .
)l note of tlia~ to fl1Ule !Mtzmfor lier care, support and' advice wlienever needed aurin{j my
studies.
I wouU ~ tlianft our fi6rarian)l4tmra !Ma'am ana!MJmoj sirfor tier constant support ana liefp
in fi6rary tliroU{jliout my dissertation wo~
5My sincere tlian~ to Sootty mofl11llI ana Satuffrya diecIiiiiii.for all tlie liefp ana support given to
me ana encouraging me a{ways. 71ia~ a rot to 6of/i.
I also sincerefy tlianftmy seniors)fmrit1i4 clieclii, !J{u61i4 clieclii ant! qeet/iu clieclii foryour
vafuaofe SUfJOestionsana liefp.
I wouU ~ to tlian/tall my dearest juniors from :NISJ{ wlio liave ta/ten part in tlie sttufy. 71ianft
you ~1i4, H41IUft4, fl~ tDcm4ana !l(9ny •....
I wouU ~ to e~eruf my tlian~ to !Mr.!Nmifrz!for liefping me in tlie video recording, editing ana
captioninlJ
5My sincere tlia~ to my favourite senior f(psmiyecliii for tlie prayers ana support .
.Jf/anuL .... 71iank..;you so mucli foryour Jrientfsliip, care, support, encouragement and' prayers. 'WiLT
aefinitefy miss all those oeautiJuf moments in class ... liostef. .... sliaring of {uncli, cliitcliats, jof<!s
tliat onfy we can understand. ...
Ji{Jy cMdiiiiiii .., No words to e~fain a60ut you.. ~y to liefp any time even in tlie midSt of your
aif.ficufties. 71iankyou sooo mucli cfiecliiiiii for tlie rove, care, prayer ana support you liave
retuferet{ to me.
}fnlia. ... Neoer I considered you as my junior; you are li/(f my Sis onfy. 'Woras won't 6e enoU{J1ito
ex:pressmy Iove ana gratituae to you. rzTianR..youso mucli dearfor your constant support,
inspiration; untiri11fJana unselfisli IieCpauri11fJiWerypliase of my stutfy.
*tli CoveJ remember myfamily for tlieir support, prayers ana care.jIlcli4 ana jIlmma .., 'WordS
just cannot convey tlie aeptli of my gratitu4e for a[[ tliat you liave donefor me, tfeepCyintfe6tetf to
youfor I am li'Cli11fJ, 6ut more because I am li'Cli11fJ wef{J It's myfortune tliat I am 6Cesseawitli tlie
6est parents in tlie wo~ honoured' to liave you as my parents. rzTian~u foryour uncorufitionaf
support witli my studies ana gi'Cli11fJ me a chance to prove ana improve myself tliroU{J1ia[[ tlie wa~
of my life. 1 'mgrateful ti£[tlie end.... Last 6ut not the feast i e~entf my sincere tlian~ to myaear
cliecli:iii,clietta ana my littCea11fJe(tfevu1.uuu.u. ... for 6ei11fJmy part of happiness.
Page
LIST OF TABLES .i
LIST OF FIGURES ii
CHAPTER 1- WTRODUCTION 1
Hearing 5
Hearing Loss 6
Hearing Aids 16
CocWear Implants 16
Tactile Aids 17
Outcome Measures 19
Factors Affecting Hearing Aid Usage 21
CHAPTER 3-METHOD 27
Aim 27
Objective 27
Participants 27
Exclusion Criteria 27
Materials 28
Procedure 28
Limitation 60
Clinical Implication 60
Future Direction 61
REFERENCE 62
APPENDICES '" 76
Page
Table 3.1: Distribution of the Samples According to the Age and Gender.. .31
Table 4.2: Percentage, Mean, Median and Standard Deviation ofResponses .40
LIST OF FIGURES
Page
Figure 4.1: Age of diagnosis and age of fitting in users and non-users .35
ii
CHAPTER!
INTRODUCTION
Hearing can be defmed as the capability to sense sound. The sense of hearing is
imperative for human beings. When the sense of hearing is impaired, the individual is at
impairment' as the complete and partial loss of ability to hear, and "disabling hearing
loss" as, hearing loss greater than 40 dB in the better hearing ear in adults (15 years or
older) and greater than 30 dB in the better hearing ear in children (0 to 14 years)".
Hearing loss can vary depending upon the degree, type and age of onset of hearing loss.
Hearing loss varies from mild to profound based on the degree of hearing loss. It can be
conductive, sensory neural, or mixed hearing loss based on the anatomic location of the
The World health organisation (WHO) 2012, estimates about 360 million
persons with disabling hearing loss, which accounts for 5.3% of the world's population.
Among the 360 million persons with disabling hearing loss, 328 million (91%) are
adults and 32 million (9%) are children. The National Sample Survey (NSS), 58th
round (2002) reveals hearing disability as the 2n<1nostcommon cause of disability and
top most cause of sensory deficit. According to the survey, it is also revealed that the
percentage of hearing loss is greater in rural areas (10% of all disability) than in urban
areas (9 % of all disability). There are also over 3.1 million persons with hearing
impairment affiicted with moderate or above severity in both the ears as revealed by the
survey. Among the persons with disabling hearing loss, about 32% had profound
hearing loss and 39% had severe hearing loss and about 7% of people were born with a
hearing loss. The incidence of hearing disability was reported to be 7 per 100000
1
The high prevalence rate indicates the need of early identification and
hearing loss at the earliest and thereby facilitate the early identification and
intervention. The main goal of early hearing detection and intervention (EI'ID!) is to
children who are hard of hearing. Children born with hearing loss can acquire and
develop spoken language if they are identified and fitted with appropriate hearing
technology early in their lives and receive quality intervention services (Clark, 2007).
Younger the age of diagnosis and intervention, better the development of spoken
appropriate rehabilitation, these children will fall behind their hearing peers in
delays may result in lower educational and employment levels in adulthood (Holden-
Pitt, 1998).
hearing aids. But studies support the fact that many individuals with hearing
impairment are not regularly using their hearing aids as revealed by surveys
hearing aid usage (Dillon et al., 1999; Lupsakko, 2005; Stark 2004).The success and
frequency of hearing aid use may be affected by several factors including discomfort,
The majority of research in this area has focused on the amplification use in
the neonates, infants, school age children and elderly population. When comparing
with primary school children, secondary school children are less likely to wear their
2
hearing aids (Clarke & Horvath, 1979). Factors like motivation, attitude play major
role in not using a hearing aid in higher age groups (McCormack, 2013). If a
secondary school aged student with severe to profound hearing impairment has
that this pattern may continue into young adulthood, but there are only few or limited
studies that explore the factors that may affect whether young adults with hearing
population that psychologist Jeffrey Arnett calls "emerging adults". Young adulthood
period is a more transitional period. That is moving from the education to job and
young hearing impaired adult faces various challenges in the field of education, job
and social living. Studies indicate that young persons with hearing loss in the United
States of America and Australia often find multiple challenges with tertiary education
and training, employment and career development, and independent living (Bullis,
Most of the young adults with severe to profound hearing impairment show
lack of interest in wearing the hearing aid. The major reasons for the rejection of
amplification devices were psychosocial in nature and could be linked to the 'hearing
acceptance, and low self-esteem (Cienkowski & Pimental, 2001; Johnson et al., 2005;
With the presence of a large number of young adults with hearing impairment
physically and economically. Till date no studies have been reported regarding the
investigate the factors affecting hearing aid usage in these young adults. Moreover a
3
comprehensive understanding of the factors affecting satisfaction and hearing aid
usage in young Indian adults with severe to profound hearing impairment is essential.
provided to this population. Considering the major transitions that young adults face
from being dependent on and living with their parents to an independent life, and
from education to the work force, measuring their satisfaction with hearing device is
Hence the study aims in investigating the factors affecting amplification use
4
CHAPTER 2
REVIEW OF LITERATURE
Hearing
and attaching meaning to it. The ability to hear is critical to understand the world
around us. Hearing is a complex sense involving both the ear's ability to detect sounds
and the brain's ability to interpret those sounds, including the sounds of speech.
The ear can be divided into three parts which are outer ear, middle ear and the
inner ear. The outer ear consists of the ear canal and tympanic membrane. Sound
travels down the ear canal, triking the tympanic membrane and causing it to move or
vibrate. The middle ear is a space behind the eardrum that contains three small bones
called ossicles. This chain of tiny bones is connected to the tympanic membrane at
one end and to an opening to the inner ear at the other end. Vibrations from the
tympanic membrane cause the ossicles to vibrate which, in turn, creates movement of
the fluid in the inner ear. Movement of the fluid in the inner ear, or cochlea, causes
changes in tiny structures called hair cells. This movement of the hair cells sends
electric signals from the inner ear up the auditory nerve to the brain. The brain then
The human ear is the only body part which is fully developed at the time of
5
Hearing Loss
learning (Northern & Downs, 1984) Hearing impairment in children across the
impairment (Fortnum, Summerfield, Marshall & Davis, 2001; Vohr, Simon &
Letourneau, 2000).
through the outer ear canal to the tympanic membrane and the tiny bones (ossicles) of
the middle ear. Conductive hearing loss usually involves a reduction in sound level or
the ability to hear faint sounds. This type of hearing loss can often be corrected
medically or surgically.
Sensorineural hearing loss (SNHL) occurs when there is damage to the inner
ear (cochlea), or to the nerve pathways from the inner ear to the brain. Most of the
time, SNHL cannot be medically or surgically corrected. This is the most common
6
Mixed hearing loss is when, a conductive hearing loss occurs in combination
with a sensorineural hearing loss (SNHL). In other words, there may be damage in the
outer or middle ear and in the inner ear (cochlea) or auditory nerve.
Billings and Kenna (1999), in his study examined the causes of paediatric
sensorineural hearing loss, by reviewing the medical records of 301 children and
revealed that, of the 301 children, 68.1% had a definite or probable cause of their
SNHL identified. In 18.9% of children, one or more possible causes were reported
caused by genetic factors, maternal infections, prematurity, low birth weight, birth
injuries, toxins including drugs and alcohol consumed by the mother during
The common causes may include hypoxia, hyperbilirubinemia, very low birth
has decreased in frequency, it is still a risk factor for hearing loss. Cytomegalovirus
remains the most common congenital infection and a relatively common etiology of
hearing loss, which can be progressive. Preventable causes of hearing loss include
those caused by head trauma, noise, and ototoxic medications. Identification of the
etiology of hearing loss can facilitate the development of a treatment and management
plan.
deafness has a primary genetic aetiology and the genetic causes of congenital hearing
7
loss include 75% are autosomal recessive, 20% are autosomal dominant, 4% are X-
syndromic. In his study, he also reported that, Connexin 26 (GJB2) mutations are
found in 40% of infants with congenital hearing loss and congenital hearing loss due
to CMV accounts for another 40% of early identified hearing abnormalities. Also, he
Usher syndrome, Mitochondrial based hearing loss may be associated with hearing
loss.
Grosse and Rosse (2007) reported that, approximately 14% of children with
congenital CMV infection develop SNHL of some type, and 3-5% develop bilateral
The most commonly used classification system was given by Clark, in 1981 .
8
Table 2.1
Normal 10 to 15
Slight 16 to 25
Mild 26- 40
Moderate 41 to 55
Severe 71 to 90
Profound 91+
mainly include the speech and language impairments and the secondary consequences
Congenital hearing loss will lead to lack of access to sounds during the critical
period which affects the child's ability to communicate and learn language. As a
result, their later development will also get affected. When a child is diagnosed as
having hearing loss, it places lots of pressure on the families. The quality of life of
these children will also get affected with its effect in literacy development, social
isolation and mental health issues. Together, all these difficulties will result in
9
Effect on speech: Children with atypical hearing often miss out auditory
information presented, thus they show delay in the development of speech skills .The
children but at a very slow rate. Hearing loss results in greater difficulty to perceive
consonants. It was also documented that highly visible, audible front vowels are more
likely to be articulated correctly than less audible and visible consonants. In addition
to this they also exhibit problems with vowel perception and production where they
will make only slight variation in vowel across all vowels .As vowel production
generates tactile resonance cues, the children with severe hearing impairment attempts
to prolong the vowel in order to monitor the output (Davis & Hardick, 1981) .Because
Besides the segmental errors, atypically hearing children also exhibit supra-
production, they may cause inappropriate voicing (Ling, 1989).The voice quality of
atypically hearing children is mainly found to be harsh, breathy, strident and strained.
Inappropriate rhythm, monotonous speech, loud and hyper nasal speech is often
observed.
sender formulate ideas, requests, comments and selects, arranges and delivers the
message to the receiver. When a receiver hears the words or sentences properly and
interprets it, effective communication takes place. But when hearing loss exists, the
transmission of spoken message from sender to receiver doesn't take place due to the
audibility issues. Children with hearing impairment doesn't get access to auditory
feedback, so there is a reduction in vocal play which in turn will cause less
reinforcement of the parent's attempt to communicate with the child. The impact of
10
hearing loss on language and learning is dependent on factors like age of
likely to be delayed and different from that of the typical hearing children.
and writing prior to receiving formal education (Most, Aram & Andorn, 2006). These
skills are primary determinants which will influence educational achievements and
academic success (McDonald & Thomley, 2009). It has been well researched that
children with atypical hearing perform poorly on literacy measures (Mayer, 2007) and
fall below their typical hearing peer groups. Phonological awareness (James, Rajput,
Brinton & Goswami, 2009), print knowledge «Kyle & Harris, 2011) and definitional
literacy development. children with hearing impairment have shown significant gaps
in literacy development (Wauters & van on, 2006) and this is mainly attributed to
individuals are not only because of their of hearing problem, rather the impact of
loss, peer relation, home and learning environment which in turn affects their psycho
social development. In spite of all the technologies available, individuals with hearing
11
Children with hearing impairment are shown to experience affected
socialization skills. The other factors which are responsible are age, gender, degree of
is attending mainstream education will feel, as if the child is less popular and will find
hearing loss late, it will not only lead to poor language and academic skills but also
deafness is that it blocks the development of spoken language, both the acts of
speaking and comprehending. This fact leads us to ask what spoken language
development of spoken language, we must ask whether complex and logical thought
can develop in the absence of spoken language. Co ition has been referred to ability
to acquire and organize knowledge and using this knowledge through acts like
slower rate. When short term memory is considered, it is found that it is dependent on
Audition affects short term memory because it has a principal role in spoken language
acquisition.
with hearing impairment are found to show reduced attention span for written words
12
as compared to typical hearing children. The short term memory of children with
congenital hearing loss is predicted by factors such as degree of hearing loss and
degree oflanguage development (Conrad, 1970). But when asked to recall nonsense
areas arises the importance of early identification and early intervention. Early
loss on speech and language development (Calderon & Naidu, 1999; Kennedy et al.,
advantages for children only if the process is linked to timely and effective
interventions. The American Academy of Paediatrics (AAP, 2010) and the Joint
Committee on Infant Hearing (JCIH, 2007) have recommended the following "1-3-
6" benchmarks for follow-up: (a) provide com lete newborn hearing screening (NHS)
before 1 month of age, (b) diagnose hearing loss before 3 months of age, and (c) enrol
those identified with hearing loss in early intervention before 6 months of age.
There are several studies in the literature which supports that early
and White (1987) reported significantly better oral language outcomes ofEID (early
the 46 infants were EID (prior to 12 months). The EID group began intervention
services by 12 months of age, but the average age of obtaining hearing aids in this
EID group was 20.5 months for those with deaf parents and 28 months for those with
hearing parents.
13
Apuzzo and Yoshinaga-Itano, (1995) ; Robinshaw (1997) reported that
the first 6 months oflife. The sample sizes ofEID children (n = 14; Apuzzo &
hearing losses were identified after the age of 6 months. All of the children
were measured using the Minnesota Child Development Inventory. The results
indicate that children whose hearing losses were identified by 6 months of age
6 months of age. For children with normal cognitive abilities, this language
advantage was found across all test ages, communication modes, degrees of
Early identification and intervention of the hearing loss will diminish the delay
in the speech and language skills. According to ASHA (1997), children identified
with hearing loss and who begins services before 6 months develop language on par
interfere with the child's developmental period! critical period as they don't receive
14
adequate auditory, linguistic, social stimulation which is required for language
The use of amplification devices during the critical period helps them to assist
to get the auditory information. The critical period refers to a time when the brain is
al., 2006). It is assumed that the brain is particularly sensitive to sounds from birth to
three years. This is the time when new neural connections are formed with stimulation
and the input from the external environment will also lead to the foundation for
experience a large burst in neural connections that helps to lay the foundations for the
development of speech and language skills. When auditory input is interrupted during
the early development, the morphology and functional properties of the neurons in
central nervous system break down. Hence auditory deprivation occurs and it is
hearing ability caused due to limited auditory input. It occurs when the brain no
longer receives enough auditory input which makes it harder for the individuals to
recognize sounds even after providing amplification device. If the brain is deprived of
auditory stimulation for long, the brain gradually lose the ability of auditory
processing.
When a child is being diagnosed as having hearing loss, the immediate step to
follow is the fitting of appropriate amplification device. The technologies which are
available for a child diagnosed with profound sensorineural hearing loss include the
15
Hearing Aids
Hearing aids are electronic devices that collect sound, amplify it, and direct
the amplified sound into the ear. Hearing aids are provided for almost all types of
hearing loss. There were six types of hearing aids which were named according to,
where it was worn. They are namely Body worn, behind the ear, in the ear, in the
canal, completely in the canal and eye glass aids (Mueller, Johnson & Carter, 2007).
The most commonly used type of hearing aid for infants and children is the behind the
ear type which consists of the components housed in a small crescent shaped case that
is worn behind the ear. The hearing aid is worn with an ear mould which is fitted into
the ear canal and it is an acoustic coupling device which is meant to deliver sound to
the hearing aid. The main purpose of any hearing aid is to amplify the sounds so that
the listener can dete it. The hearing aid mainly consists of microphone, amplifier,
receiver and battery. Modem technologies in hearing aid offers sophisticated signal
requirement.
Cochlear Implants
In the past, that is before thirty years cochlear implant were devices which provides
little more than a sensation of sound and were useful as an aid to lip read. Later on
with technological advancement, devices were designed with multiple channels which
It's not necessary that all individuals will benefit from hearing aid. Some
individuals have only little residual hearing and will fail to recognize the auditory
signals presented how much ever it is ampiified. So cochlear implant is the latest
16
technology which is found to provide better development of speech and language
skills and persons who doesn't benefit much from a hearing aid.
A cochlear implant is a device which replaces the hair cell transducer system
by stimulating the auditory nerve directly bypassing the damaged hair cells. The nerve
impulses are then delivered to the brain via the auditory pathway.
Tactile Aids
Tactile aids are mainly used with children who are having higher degree of
hearing loss and used when the child doesn't benefit from conventional hearing aid. It
consists of two types namely the vibrotactile and the electro tactile aids (Osberger,
1993). Vibrotactile devices enable the child to feel the vibration of sounds under the
skin .Electro tactile device on the other hand provides electrical pulses to the skin. It is
Tactile devices are mainly found to enhance the reception and the production
of supra segmental of speech. The skin i mostly sensitive to low frequency signals,
so in order to identify a high frequency affricate, they rely on the cue provided with
the position of fmgers. As with any amplification device, tactile device also require an
An assistive listening device is any type of device that can help you function
better in your day to day communication situations. An ALD can be used with or
poor room acoustics(ASHA).There are many types of assistive listening device like
17
An ALD is not a hearing aid. It consists of components like microphone,
amplifier, and loudspeaker as in the hearing aid. The microphone of the ALD can be
Hearing aids are the primary therapeutic options available for hearing
have hearing loss require hearing aids, suggesting 72 million potential hearing
aid users worldwide. However, current production of hearing aids meets less
people fitted with a hearing aid in Finland, 23% reported never wearing their
hearing aid two years after they had been fitted (Sorri et al, 1984). The reasons
given included trouble handling the aid and little opportunity to converse with
others. hearing aid ownership and regular use of hearing aids has been found
to be low (popelka et al, 1998) and the numbers of people given a hearing aid
who do not wear it/them ranges from 4.7% (Hougaard & Ruf, 2011) t024%
Brooks (1985) also found that reasons given for non-use of hearing
aids included difficulty inserting the ear mould, difficulty coping with signals
in noise, lack of recognition of hearing loss, advanced age and poor health,
and less than ideal matching of the aid to the loss of hearing. It might be
expected that nearly three decades later, reasons for non-use of hearing aids
18
reduction; digital noise reduction; digital speech enhancement, automatically
controls, as well as smaller size and open fit design. Benefits of digital hearing aids
also include improved sound quality, multiple listening programs for different
audiologists now have greater flexibility in choosing appropriate technology for the
needs of older adults. But surveys conducted in Germany, the United Kingdom,
Denmark, Australia, and the United States have reported that between 1 and 40% of
hearing aids dispensed are never or scarcely used (Lupsakko & Kautiainen, 2005;
It indicates that everal factors may be affecting the frequency of hearing aid
use and its success. Like discomfort, motivation, fmancial factors etc. (McCormack,
2013). Those factors affecting hearing aid u age is not similar to different age groups.
As age increases there are several factors like motivation, attitude etc. which affects
the usage of hearing aids. The majority of research in this area has focused on the
amplification use in the neonates, infants, school age children and elderly population.
But there are only few or limited studies that exploring the factors that may affect
whether young adults with hearing impairment choose to use an amplification device.
Outcome Measures
Hearing aid benefit refers to the difference between a patient's status with and
without a hearing aid. The challenge for the audiologist who fits hearing aids is to
demonstrate that observed changes in the patient's status, are due to hearing aid
significant enough to warrant the substantial fmancial outlay currently associated with
19
available technology. Monitoring the hearing-related outcomes in individuals with
thresholds (ASFT). ASFT can be conducted in the sound field with the individual
wearing his or her hearing aids. This measures the individuals' aided ability to detect
include the impact of room and hearing aid circuit noise, off-frequency listening with
steeply sloping hearing losses, and patient responses to low-level sounds do not
of the family and there may be challenges for caregivers who have literacy issues
(Johnson & Danhauer, 2002). These barriers can be overcome through the use of
this type of outcome measurement provides rich and important information that can
support the more objective tests that clinicians perform as well as being more
Kessler et al (1990), is a self-assessment instrument for children (ages 8-14 years) that
environments. The primary goal of this test is to develop a personal profile of difficult
20
management program. The test consists of 31 test items depicting a variety of typical
classroom listening situations (e .g. hearing the teacher when his/her face is not
visible).
Stelmachowicz (1998) adapted the APHAB, developed by Cox and Alexander (1995),
to be appropriate for children in the 10- to IS-year age range. Parents also were given
the test in order to assess the parent's perception of the child's communication
problems.
measure developed by Cox and Alexander (1999), fulfils the need for a clinically
viable tool, which assesses the multidimensional nature of satisfaction. The scale
consists of 15 questions elated to aspects of hearing aid use. SADL items were
determined based on key satisfaction issues raised during interviews with hearing aid
Client Satisfaction Survey (CSS): CSS features ten items relating to hearing
aid use, and hearing aid difficulties and benefits, which are measures of hearing aid
success that are considered independent of, but related to, satisfaction (Hosford-Dunn
The majority of research in this area has focused on the amplification use in
Hearing aid use can be more difficult to establish at earlier ages, infants wear
their hearing aids for fewer hours per day and have more variable use than older
21
Moeller and colleagues (2009) completed one of the first studies of device use
in children. Seven children who were identified with hearing loss prior to 6 months of
age and received hearing aids by 7 months of age and their mothers participated. A
parent questionnaire was used to assess hearing aid use at four different age intervals
during early childhood between 10.5 and 28.5months of age. The questionnaire asked
mothers to rate their child's hearing aid use in different listening situations (play time,
book reading, in the car, etc.). The data showed several important trends. First,
hearing aid use increased as the children grew older. Second, hearing aid use was
highly variable across the seven children, depending on the listening situation. The
establishing hearing aid use; many reported challenges related to different listening
Data reported by Jones and Launer (2011) also suggested that hearing aid use
was not consistent for many children. Hearing aid use increased as a function of age,
but 40% of children in their study used their hearing aids for 4 hours or less each day
based on a centralized data base of data logging measures collected by a hearing aid
manufacturer. Similarly, Munoz and colleagues (2014) reported that the median
number of hours of hearing aid use for a group of young children to be approximately
5 hours per day. Hearing aid use varies as a function of the child's age with the
amount of hearing aid use generally increasing as children increase in age (Jones &
Launer, 2011; Moeller et al., 2009; Mufioz et al., 2014; Walker et al., 2013). The
use. Infants have a limited number of waking hours each day, as they sleep 14.2 hours
per day on average (Iglowstein, Jenni, Molinari, & Largo, 2003).Thus, children fit
with hearing aids before 6 months of age would be expected to have limited hearing
22
aid use. Additionally, Walker and colleagues (2013) reported a decline in hearing aid
use between 6 and 12 months, which could potentially be related to the development
of the pincer grasp that allows infants to remove their own hearing aids.
consistent hearing aid use can help providers create practical and realistic goals for the
Children with greater degrees of hearing loss tend to wear their hearing aids
for a greater number of hours per day than children with lesser degrees of hearing
loss. Specifically, previous research by Walker et al. (2013) and Munoz et al. (2014)
both indicate a greater number of hours of hearing aid use per day in children with
moderate or severe hearing loss than in children with mild hearing loss.
tenus of access to services and their overall development (Boyle et al., 2006).Beyond
potentially being identified and fit with hearing aids at later ages, children from lower
socioeconomic status households may also experience limited hearing aid use (Walker
et al., 2013). The number of hours of hearing aid use decreases as the family's
less likely to wear their hearing aids (Clarke & Horvath, 1979). Factors like
motivation, attitude play major role in not using a hearing aid in higher age groups
amplification, it seems plausible that this pattern may continue into young adulthood,
23
but there are only few or limited studies that explore the factors that may affect
whether young adults with hearing impairment choose to use an amplification device.
The definitions of young adults are poorly defined. Adolescents and young
adulthood is the combined cohort of 10 to 24 years old (WHO). At the upper end of
the young adulthood age range are "older young adults" age ranges 18 to 24 years.
moving from the education to job. And young hearing impaired adult faces various
information available about young persons' use of and satisfaction with hearing aids.
There are only limited studies in this area and the limited studies related to hearing aid
Of the approximately 34.5 million persons in the United States with hearing
loss, nearly 2.5 million are young adults between 18 and 35 years of age (Fabry, 2011;
Kochkin, 2001, 2005, 2009; Kochkin et al., 2010). Roughly 25o/00fthe U.S.
population uses hearing aids (Fabry, 2011; Kochkin et al., 2010), but only 11% of
those between 18 and 35 years of age have adopted hearing instruments, indicating
that young adults may be reticent toward using amplification (Kochkin, 2005).
preliminary study was aimed to investigate satisfaction with amplification and hearing
24
(FARA) questionnaire. Opinions were gathered from 25 subjects (15 male and 10
female), with a mean age of22.73 years (SD = 2.03, median = 22.25). Overall, it was
revealed that a considerable proportion of respondents (83%) were satisfied with their
amplification devices, yet only 48% agreed that their hearing centre provided an
regarding certain domains of satisfaction were found between hearing aid users and
nonusers. Findings from this investigation suggest there are several areas that health
care professionals could target for improvement in service provision and related
policy development. Specifically, these include: (1) sound quality of aids, (2) tinnitus
retraining therapy and education, (3) aid cosmetics, (4) public perception of
in Australia between 20 and 26 years of age. Items on the FAHA were rated from
preliminary study, and a new group that was solicited with the help of Australian
hearing loss support networks. They found that 35% of their respondents discontinued
hearing aid use between the ages of 12 to 15 years, but 49%said that they "would like
to wear their hearing aids more often." They found that hearing aid users' and non-
users' responses were significantly different on seven items on the survey, which
suggested that non-users were more likely to believe that: (a) they did not hear better
with their hearing aids on (63 %), (b) they did not like the sound quality of hearing
aids (50%), (c) hearing aids gave them headaches (58%), (d) hearing aids made
background noise too loud (50%), (e)hearing aids were too much hassle (53%), (f)
25
hearing aids were out of their control (55%), and (g) their parents made them go see
an audiologist (46%).
regarding their opinions about sound quality with and control over hearing aids.
Cabernet al. (2008) only assessed persons with severe to profound hearing losses and
their reasons for discontinuing or refusing amplification, which may differ for those
in young adults (18 to 35 years of age). Cox and Alexander (1999) developed the
Satisfaction of Amplification in Daily Life (SADL), which users can complete after
determine, on an individual basis, areas in which hearing aid users would like to see
improvements made in their devices. The purpose of his study was to survey young
adults' hearing aid to compare them to existing norms based mainly on middle-aged
participants. Although they rated their hearing aid satisfaction significantly poorer
than norms on the Service and Cost and Personal Image subscale and Global scores,
these young adults were generally satisfied with their hearing aids. Based on their
findings Danhauer suggest that, separate norms on the SADL may need to be
26
CHAPTER 3
METHOD
Aim
The present study aims in investigating the factors affecting amplification use
Objective
The objective of this study is to explore the factors affecting amplification use
in young adults.
Participants
The participants included in the study were 94 young adults within the age
range of 18 to 24 years (with mean age of 21.04) diagnosed as having bilateral severe
Inclusion Criteria
Participants for the present study were individuals within the age range of 18
to 24 years having congenital severe to profound hearing loss (PTA >70dBHL). All
participants should have a "A' type tympanogram and absent reflexes. All the
participants must have used their hearing aid continuously at least in one ear for a
Exclusion Criteria
27
Materials
by Driscoll C in 2007 examines the factors that affect hearing aid use in young adults
with profound hearing impairment was adapted with permission. The tool consists of
79 items in eight separate sections: general information, hearing history, about the
individual, individual's opinion about hearing aids, educational & family history,
Culturally adapted FAHA questionnaire was used for the present study. The
prepared Sign Language video of the questionnaire was also used as material for those
Procedure
Phase 1
Minimal cultural adaptation was done. The backward translation was done by another
linguist.
Linguistic validity and content validity was done. Linguistic validity of the
adapted questionnaire was done by a linguist whose mother tongue is Malayalam, and
getting it rated from 5 audiologists, who are experienced in the assessment and
management of individuals with hearing loss. Each statement in the questionnaire was
28
appropriateness of rating and comprehension in a 5 point Likert scale (0% relevance,
25% relevance, 50% relevance, 75% relevance, 100% relevance). The statements
rated as 50% relevant by 70% of the professionals were considered for the study and
Information related to hearing skill, about yourself, opinion about hearing aid,
The adaptation and validation of the FAHA questionnaire into Indian Sign
Language was done. The each statement and questions in the questionnaire in Indian
Sign Language (ISL) w video recorded by three A level sign language interpreters.
The three video recorded versions were assessed by five, A- level sign language
interpreters and two sign language users (individuals with hearing impairment), for
the reliability. Each section in the questionnaire was rated for the validation by the
above experts in the field of sign language. Each section in the questionnaire was
concept delivery and clarity of signs. Scoring was done and the video recordings
scoring a minimum of 65% score from all the experts were selected as the fmal
Phase 2
Data collection: A total of94 participants were selected for the present study.
The informed consent was obtained from each participant prior to the administration
29
audiometry was administered in all the participants except those who had their
audiological evaluations within six months period. Each participant had to mark their
perceptions in the hard copy of the adapted questionnaire that was handed over to
them. Both forward and backward materials (Malayalam and English) were provided
to all the participants for better comprehension of the questionnaire. The video
to elicit the responses from the participants who communicate through sign language.
The participants who were relying on sign language as their mode of communication
were divided into smaller groups and were seated in a common room for data
Data analysis: The responses to questionnaire items were either discrete yes!
hearing loss, amplification and hearing services' participants were required to rate
their responses on a 5 point Likert scale ranging from strong disagreement to strong
agreement (strongly disagree, disagree, not sure, agree, strongly agree) for better
quantification of data.
The data obtained from each participant were recorded and percentages of the
factors affecting hearing aid usage in the participants were obtained. The whole
participants were divided into two groups, group 1 and group 2 for the purpose of
better analysis. Group 1 is hearing aid users, included those individuals use their
hearing aids regularly (25 participants in which 18 were males and 7 were females)
and group 2 is composed of Non-users, it include individuals who were stopped their
hearing aid usage at some point of their life time due to any reason, at present they are
30
not using any type of amplification device. (69 participants in which 53 were males
and 16 were females). The distribution of the participants according to the age and
Table 3.1
18
males
23 Group 25 18-24 21.08 1.73
females 1 7
females
94
53
males
71 Group 6 18-24 21.1 1.90
males 2 16
females
The relationship between daily use of hearing aids (hearing aid wearers vs.
Non-wearers) and opinions on hearing loss, amplification, and hearing services was
31
CHAPTER 4
use in young adults with severe to profound hearing impairment. The objective of this
study was to explore the factors affecting amplification use in young adults. A total of
94 participants were randomly selected, which include 23 females and 71 males. The
age of the participants varied from 18- 24 years (mean=21.04, and SD= 1.85).
In order to identify the factors affecting hearing aid usage in young adults the
whole participants were divided in to two groups as shown in table 4.1. Group 1
included 25 participants who are regular users of hearing aid (18 males and i females)
and group 2 having 69 participants who are not using hearing aids (53 males and 16
females).
Table 4.1.
subjects
(years)
18 males
53 males
32
The following statistical procedures were carried out to fulfil the objectives:
thebackground demographics of participants, hearing aid use and hearing aid service
experience.The relationship between daily use of hearing aids (hearing aid wearers
Thefindings of the present study are discussed below in the following headings,
All the 94 participants in the present study were diagnosed as having bilateral
severe to profound hearing impairment. It was revealed from the FAHA questionnaire
that the majority of participants (78.7%) were living in their hostels, 19.1 % of
participants were living with their parents. A small percentage of participants lived
with other relatives (2.1 %). It was revealed that majority (77.7 %) of participants were
participants (22.3 %) were not receiving a disability pension from the government.
The most commonly cited reason for not receiving the pension was because they were
not aware about the disability pension (33.33%) and some of them have applied but
not yet received (33.3%).19.04% of population believes that disability pension is not
33
necessary for them. 14.2% of population not receiving the pension due to other
reasons.
All the individuals who participated in the present study were degree students
.With regard to the personal income, 52.1 % of participants reported of earning less
than Rs. 10000, 25.5 % earned between 10000 - 20000 Rs per annum and the
remaining 22.3% has no income. The income reported are mainly from the disability
All participants have completed their higher secondary education and are
pursuing their graduate studies. None of them are married and only 8.5% reported a
family history of hearing loss, with either one or both parents. When asked about their
participants (2.1 % of the total participants) did not feel either term was appropriate.
A large proportion of respondents (62.8%) reported that they are a part of the Deaf
communication that is using both speech and Indian sign language. Additionally,
27.7% identified sign language as their preferred communication mode and 22.8%
indicated Indian sign language as their preferred choice and the remaining 3.2 % cited
The mean age at which participants were diagnosed with hearing impairment
was 1.55 years (SD = 0.819, median = 1.6 years, range = birth to 7 years), with
hearing aid fitting occurring at a mean age of 3.36 years (SD = 2.19, median = 2.8
years, range = 1 year to 13 years). The mean age of identification is almost same in
the both groups, in hearing aid users the mean age of identification is 1.53 years with
34
hearing aid fitting occurring at a mean age of 3 .36 years. The mean age of
identification is 1.56 and hearing aid fitting occurs at 3.36 years for hearing aid non
14 -r-r-r-r-r'-t-r-r-r-r-r-r- __ --,-,------,-----,---,----;---,
2
o +-----r---~--~-+~--~
o 1 2 3 4
o +---~~~~~~-+----~
Age of identification
o 1 2 3 4
Age of identification
(a) (b)
Figure 4.1
Responses obtained for age of diagnosis of hearing loss and age offitting from
Even though the age of identification and intervention are similar, a major
group that is 69 out of 94 (73.4%) participants reported of not wearing the hearing
aids regularly. Majority of the participants (33.3%) reported discontinued aid use
between the ages of 16 years to 17 years. 31.8% of participants discontinued the use
of hearing aids between the ages of 12- 15 years. 23.1 % of population between the
age of 18-21 years, with the remainder occurring between the ages of 6-11 years and
The most frequently reported reason for not using hearing aid daily was the
belief that hearing aid is not needed. 20.3% of participants discontinued regular use of
35
hearing aids due to poor sound quality whereas other 18.8% discontinued due to poor
benefit. Noisy disturbance was reported by 13%, and 10.1 % discontinued due to
disturbances like itching, pain etc. 4.3% discontinued due to other reasons. Out of
total 94 participants, 44.7% of participants (n= 42) desire to wear their hearing aids
more often than they currently did, whereas half of the 55.3% of participants did not
wish to increase hours of aid use. Nearly half of participants wish to use their hearing
Although the mean age of identification and age of fitting is almost same in
both groups, majority of the participants are not using their amplification device.
Exact justifications for this observation have never been clearly provided. This result
indicates that even if they are fitted with the appropriate amplification device they
may fail in appropriate ity intervention services in oral rehabilitation. Clark, 2007
reports that children with congenital hearing loss can develop spoken and language if
they are identified and fitted with appropriate hearing technology early in their lives
and receive quality intervention services. Younger the age of diagnosis and
hearing loss within the first 6 months of life. Without appropriate opportunities to
learn language through appropriate rehabilitation, these children will fall behind their
development and such delays may result in lower educational and employment levels
wearing the hearing aids regularly. Early studies indicate that secondary school
students with hearing impairment are less likely to wear hearing aids than those of
36
primary school age (Clarke & Horvath, 1979). Precise explanations for this
observation have never been clearly provided, but could feasibly be associated with
factors such as educational setting, level and competency of audiologic support, mode
awareness, attitudes of family, peers, and associates, hearing status of parents, and age
at fitting (Gillies, 1997). Degree of hearing impairment (i.e., mild, moderate, severe,
profound) may also exert influence; students with a greater degree of loss are less
Study by Driscoll and Chenoweth (2007) from 25 subjects reported that 83%
of young Australian adults with profound hearing impairment were satisfied with their
amplification devices. However in the follow up study, they found that, out of 57
participants 29.8% were t wearing their hearing aids daily (Cameron et al., 2008).
The non-wearers felt that their hearing aids were a visible sign of their disability
(Danhauer,2012).
The present study reveals that the majority of the participants (33.3%) were
discontinued aid use between the ages of 16 years to 17 years. This is supported by
the findings of Clarke and Horvath (1979) and Winn (2006) who reported that the
rejection of hearing aids most commonly occur during the early high school years.
Cameron et al. in 2008 also reported of young adults discontinuing hearing aid use
between the ages of 12 to 15 years (33.35). However, Gillies (1997) believes that the
that 28.8% of participants discontinued their use of hearing aids during the age of
young adulthood that means between the ages of 18 to 24 years. The educational
37
setting and communicative environments of these participants could be the reason for
Cameron et al (2008) suggested that there are a number of factors that impact
impairment. These related to self-perceived aided benefit, services and costs, hearing
aid performance, locus of control, and the 'hearing aid effect'. Similar results were
obtained for Driscoll in the year 2007. Even if majority of the participants are not
using their amplification device nearly half of participants wish to use their hearing
aid than they currently do. Therefore, the factors that are preventing an individual
with their amplification devices and the audiological services provided. Among 94
participants, half of them (50%) suggested for the provision to supply hearing aids
and batteries free of cost. 16.7% of population recommended to provide better access
to information about hearing aids, in turn would improve their satisfaction from
hearing aid use. Reminder notice for regular check-ups and provision for free
audiological evaluation were other important suggestions put forth to improve hearing
aid use by 7.1% and 11.9% of the participants respectively. 14.3% of population
hearing aid features and technology would also improve the hearing aid usage and
their satisfaction related to it. Those suggestions include to provide better sound
quality of the hearing aids (38.1 %), waterproofmg of aids (22.8%), improvement in
mould comfort (14.3%) and quick repair services of hearing aids (14.3%).
38
Driscoll and Chenoweth (2007), Cameron et al (2008) identified the provision
notices for regular check-ups would improve the hearing aid use considerably, which
is in agreement with the results obtained in the present study. Also improving
mould comfort resulted better hearing aid use among Australian adults (Driscoll &
Chenoweth,2007).
questionnaire was collated as follows: 0 (90%) and 1(75%) categorised based on the
negative influence of the fa r in hearing aid usage. 3(75%) and 4(90%) categorised
based on the positive influence of the factor in hearing aid usage. Score of 2 was
given when they are uncertain about those statements. The mean, median, standard
hearing loss, amplification and hearing services are displayed in Table 4.2.
39
Table 4.2.
Percentage, mean, median and standard deviation (SD) of responses obtained of each
10. S10 1.23 1.11 1.00 31.9 29.8 24.5 10.6 3.2
11. Sl1 2.21 1.21 2.00 7.4 26.6 19.1 30.9 16.0
12. S12 1.95 1.29 2.00 14.9 26.6 22.3 21.3 14.9
13. S13 1.57 1.13 1.00 16.0 38.3 25.5 12.8 7.4
40
S1.No Statement(s) Mean SD Median 0(%) 1(%) 2(%) 3(%) 4(%)
14. £14 1.73 1.17 2,00 12.8 35.1 29.8 10.6 11.7
15. S15 1.87 1.07 2.00 9.6 25.5 42.6 12.8 9.6
16. S16 2.00 1.11 2.00 9.6 24.5 30.9 26.6 8.5
17. S17 1.56 1.18 1.00 18.1 39.4 18.1 17.0 7.4
18. S18 1.91 1.11 2.00 11.7 21.3 40.4 17.0 9.6
19. S19 2.06 1.18 2.00 10.6 22.3 28.7 26.6 11.7
20. S20 2.00 1.20 2.00 5.3 39.4 21.3 18.1 16.0
21. S21 2.64 1.16 3.00 4.3 11.7 30.9 22.3 30.9
22. ~22 1.64 1.23 1.00 17.0 38.3 19.1 14.9 10.6
23. S23 1.65 1.14 1.00 16.0 35.1 22.3 21.3 5.3
24. S24 1-.J3 J.]) 1.99 J9.~ J.3..4 J.3..4 J7..7 J4.9
25. S25 1.98 1.05 2.00 7.4 28.7 27.7 30.9 5.3
26. S26 1.88 1.09 2.00 5.3 40.4 24.5 20.2 9.6
27. S27 1.69 1.20 2.00 21.3 22.3 27.7 23.4 5.3
28. S28 1.86 1.16 2.00 13.8 25.5 28.7 24.5 7.4
29. S29 1.94 1.13 2.00 7.4 34.0 26.6 21.3 10.6
30. ~30 J ..JJ J.04 J-.OO 4.3 J5.5 .35.1 24.5 10.6
41
Sl. No Statement(s) Mean SD Median 0(%) 1(%) 2(%) 3(%) 4(%)
31. S31 1.51 l.1g 2.00 25.5 22.3 3-5.1 9".6" 7.4
32. S32 2.03 1.09 2.00 3.2 36.2 26.6 22.3 11.7
33. S33 1.99 1.12 2.00 8.5 30.9 20.2 34.0 6.4
34. S34 1.59 1.12 1.50 18.1 31.9 28.7 16.0 5.3
35. S35 1.93 .997 2.00 5.3 30.9 36.2 21.3 6.4
36. S36 1.91 .947 2.00 4.3 28.7 45.7 13.8 7.4
37. S37 2.05 .943 2.00 1.1 29.8 40.4 20.2 8.5
38. S38 1.71 1.30 1.00 19.1 34.0 14.9 20.2 11.7
39. S39 2.06 .925 2.00 4.3 17.0 56.4 12.8 9.6
40. S40 2.05 1.06 2.00 6.4 24.5 36.2 23.4 9.6
41. S4J .1.OJ J.Q3 1.00 7..4 J.3..4 }5.J J7..7 p.4
42. S42 1.65 1.00 1.00 6.4 48.9 23.4 16.0 5.3
43. S43 2.17 1.01 2.00 3.2 21.3 43.6 19.1 12.8
44. S44 2.06 1.18 2.00 5.3 35.1 22.3 22.3 14.9
45. S45 2.41 1.26 3.00 6.4 24.5 13.8 31.9 23.4
46. S46 2.02 .867 2.00 2.1 23.4 51.1 17.0 6.4
42
4.5 Factors Affecting Hearing Aid Use
In order to delineate the factors affecting hearing aid use among young adults,
the total 94 participants were categorized into two groups, 25 daily hearing aid users
and 69 nonusers and the responses obtained for each statement from those two groups
users and non-users exist only for 9 out of the 46 statements given in the
For the purpose of this analysis, opinion response categories were collated as
category, agreed and strongly agreed combined to form the 'agreement' category.
The responses obtained for the statement 1 was statistically analysed (p value
.001) and a significant difference was obtained among users and non-users. 40% non-
users agreed that hearing aids are too much expensive compared with 24.6% users.
43
50.00% l
45.00% ..,
40.00%
35.00%
j
~ 30.00%
c:::
sc- 25.00% ~ • Non users
CII
~ 20.00% ~
• Users
15.00%
~
10.00% l
5.00%
0.00%
j
Agree Not sure Disagree
Response
Figure 4.2
Responses obtained for statement I (Hearing aids are very costly) from hearing aid
Several studies reported that external factors (cost of the hearing aid,
hearing sensitivity) and demographic factors (e.g., age, gender) plays a major role in
hearing aid use and satisfaction. (Mansfield& Taylor, 2004). Certain others found that
cost appears to be a significant factor influencing amplification use (Fino et aI., 1992;
Franks & Beckmann, 1985; Winn, 2006). These findings highlight the importance of
providing the amplification devices at subsidized rate which agrees with the findings
The responses obtained for the statement 6 was statistically analysed (p value
.000) and a significant difference was obtained among users and non-users. 48%
44
hearing aid users agreed that they are undergoing for a regular audiological
evaluation. While only 11.5 % of hearing aid non-users were agreed this. Graphical
80.00%
70.00%
60.00%
50.00%
...>
c
~ 40.00%
r:r
•..
Qj • Non users
u.. 30.00%
• Users
20.00% -j
10.00%
0.00%
Agree Not sure Disagree
Response
Figure 4.3.
Responses obtainedfor statement 6(1 used to check my hearing efficacy every year)
reflecting their knowledge regarding hearing loss progression and need for fine tuning
their amplification devices depending on the current hearing status compared with the
non-users. This indicates that the regular audiological evaluation and continuum of
care is an important factor determining the satisfaction from hearing aid use which
45
Statement 7: I service my hearing aid every year
The responses obtained for the statement 7 was statistically analysed (p value
.037) and a significant difference was obtained among users and non-users. 36%
hearing aid users agreed that they are servicing their amplification device every year
60.00%
50.00%
40.00%
>-
u
C
~ 30.00% -
cr
•..
<II
u..
• Non users
20.00% • Users
10.00%
0.00%
Agree Not sure Disagree
Response
Figure 4.4.
Responses obtained/or statement 7(1 service my hearing aid every year) from
comparing with hearing aid users and non-users. Several studies pointed a tendency
towards reduction in hearing aid use over time due to hearing aid not working
properly, feedback problem, whistling noise and limited life time of batteries
46
(Kochkin, 2000; Hartley et aI., 2010). Most of problems related to reduction in
program after the initial fitting process (Cameron, 2008). Gianopoulos, 2002 stated
that follow up appointments and other efficacy measures did not occur for hearing
the hearing aids increases the durability of hearing aid and thereby increases the
The responses obtained for the statement 12 was statistically analysed (p value
.001) and a significant difference was obtained among users and non-users. Statement
showed that 47.82% of non- ers agreed that, 'hearing aids give them a headache',
60.00%
1
50.00%
40.00%
>
u
C
~ 30.00%
CT 1
•..
Qj
•....
• Non users
20.00% • Users
10.00%
0.00%
Agree Not sure Disagree
Response
Figure 4.5
Responses obtainedfor statement 12 (use of hearing aid gives me head ache) from
47
Results of the present study goes hand in hand with another study by
agrees hearing aids give them a headache compared with the hearing aid users
(11.1 %). These findings suggest the need for the Audiologists to pay more attention
while setting hearing aid parameters, such as compression and maximum power
output (MPO) characteristics for high intensity sounds, and also should consider
training in noisy situations. This also suggests the need for fine adjustment of the
hearing aid settings repeatedly after initial fit to tailor the exact need of the patient
(Cameron 2008).
The responses obtained for the statement 17 was statistically analysed (p value
.000) and a significant difference was obtained among users and non-users. 71% non-
users agreed that sound quality of their hearing aids not good compared with 20 %
hearing aid users. Graphical representation ofthe responses are given in Figure 4.6
48
80.00% -
70.00%
60.00% -<
> 50.00%
1 4000%
u.. 30.00%
j
~
• Non users
• Users
20.00% -1
10.00%
0.00%
Agree Not sure Disagree
Response
Figure 4.6.
Current study revealed that poor sound quality of the hearing aid is a major factor
hindering the hearing aid use. As the sound quality is not good, young adults finds it
difficult to adjust with the aid and so rejects it. Poor sound quality of hearing aids is
noted as one of the reason for rejection of hearing aid among older adults (Archana,
2016 & Romer1997). Kochkin (1992) determined that the most important factor
determining hearing aid use are clarity, improved sound quality and usefulness in
multiple environments.
Statement 22: I don't believe or think that hearing aids can help me
The responses obtained for the statement 22 was statistically analysed (p value
< .005) and a significant difference was obtained among users and non-users. 57.9 %
49
non- users agreed that hearing aids can't help them, compared with 48% users.
70.00% -,
60.00% ~
50.00% -<
>
~ 40.00% -1
<II
j 30.00% ~
• Non users
• Users
20.00% -<
10.00% I
0.00%
Agree Not sure Disagree
Response
Figure 4.7
Responses obtained for statement 22(1 don't believe or think that hearing aids can
help me) from hearing aid users (n = 25) and non-users (n =69).
This is one of the important factors that may lead to strong dissatisfaction with
2008. Most nonusers indicated a self-perceived lack of belief in the ability of aids to
assist them in their daily lives. Amplification may provide only limited advantages for
some with profound hearing impairment, to the extent that its use cannot be justified
(Driscoll, 2007). However, for others, there may exist at least some tangible benefits,
to be apparent to the client, if only routine aided audiograms or speech tests are used
50
to demonstrate aided performance. Hence the audiologists should be cautious while
investigating functional hearing aid benefit out of amplification with this population.
Statement 27: The centre for the checking hearing efficacy offers a good service
valueO.037) and a significant difference was obtained among users and non-users.
44% hearing aid users agreed that their audiology clinic provide an excellent service,
Figure 4.8
60.00%
50.00%
40.00%
>-
u
C
~ 30.00%
0-
w • Non users
~
LL.
20.00% • Users
10.00%
0.00%
Agree Not sure Disagree
Response
Figure 4.8
efficiency offers me a good service.) from hearing aid users (n = 25) and nonusers (n
=69).
Kochkin, 1992 has discovered that post purchase service has also a role in the
regular hearing aid usage. Regular hearing aid users are happy with their hearing care
centres because all their needs relating to audition and amplification are full filled.
51
The responses obtained for the statement 34 was statistically analysed (p
valueO.OOO) and a significant difference was obtained among users and non-users.
Majority 62.3% hearing aid non users agreed that they are not giving much
70.00%
l
60.00%
50.00% 1
>
~ 40.00%
QJ
::l
0-
l • Non users
...~ 30.00%
• Users
20.00%
1
10.00%
0.00%
Agree Not sure Disagree
Response
Figure 4.9
Responses obtained for statement 34 (l do not give much importance to hearing) from
non- users are sign language they were not giving importance to their hearing.
Hearing aid wearers depending on aural mode reported that improved everyday
Stephens, 1980).
52
Statement 38: I am happy with the use of my hearing aids
valueO.OOO) and a significant difference was obtained among users and non-users.
64 % hearing aid users agreed that they are happy with their amplification device. In
contrast, only 20.2 % of users agreed with this statement. Graphical representation of
80.00% ...,
70.00% ~
60.00%
~
> 50.00%
u
c:
~ 40.00%
0"
•..
CIJ
u..
30.00%
j • Non users
• Users
20.00%
10.00%
1
0.00%
Agree Not sure Disagree
Response
Figure 4.10.
sense that one's needs have been met (Abrams, 2000; Cox & Alexander, 1999).
Regular hearing aid users are happy and satisfied with their hearing aid, but vice versa
in the case of non-users. Satisfaction may be one of main reason why persons
53
irrespective of their age with hearing loss do take advantage of amplification
(Hickson2004). Satisfaction is crucial to the whole hearing aid fitting process and its
measure of outcome (Cox & Alexander, 1999). Danhauer, 2012 found that young
hearing impaired adults rated their hearing aid satisfaction significantly poorer than
norms on the Service and Cost but in personal image subscale and Global scores these
user and non-users using modified t test were discussed earlier. Even though rest of
the statements did not show a statistically significant difference, majority question
were clinically relevant. The results of the other statements were discussed under
broad headings such as adverse ffects of hearing loss, cosmetic appeal of hearing
aids, sound quality from hearing aids, self-perceived hearing aid benefit, other's
attitude towards hearing aid usage and audiological service related factors.
Hearing loss related factors reflected form statement 35 concerned with public
negative attitude wherein 27.7% showed positive attitude and rest 36.2% were not
sure about the attitude of public towards hearing impairment. The statement focussing
on the need for reminders for routine audiological evaluation indicated that 30.9% of
participants require frequent reminders while other 33% do not require and rest 36.2%
disability towards people with disability has found that very young children did not
exhibit negative attitude towards their classmates with hearing impairments (Hall,
McCarthy, & Peach 1989). However, negative attitudes have been documented for
54
older children and adults. (Brimacombe, Danhauer & Mulac, 1983). Dengerink and
Porter (1984) reported that school aged children also exhibit negative attitudes
impairment. Stein, Gill and Gans, 2000 reveals in adolescents with normal hearing
there exist some sort of negative attitude towards individuals with hearing loss. But
the 1980's.
Statement 4 and 5were concerned with cosmetic appeal and hearing aid usage,
showed that nearly half (46.8%) of the total population were concerned with
cosmetic appearance of the hearing aid while a minority (22.3%) were not concerned
Young adults were mor embarrassed and concerned to wear hearing aid
(Cienkowski & Pimentel, 2001). Garstecki, 2002 found that cosmetic issue is one of
the reasons in persons with hearing impairment leading to hearing aid reluctance .
.
Driscoll and Chenoweth 2007 suggested cosmetics to be one of the important target
Statement 9 deals difficulty while using hearing aid, majority (45.7 %) reported a
negative impact with hearing aid. Next important issue focussed through question 11
was hearing difficulty despite using hearing aid. Only 34% agreed with the statement
showing a positive influence on hearing aid usage even though they reported a
increased background noise; a major chunk (54%) reported a difficulty which could
the hearing aid performance in presence of noise. Discomfort from loud sounds was
55
focussed in statement 14 and 47.9% of participants agreed with this. Responses of
13th& 14thstatement reflect the need for fine tuning and frequent follow ups after
initial fit.
noise as a reason for deduced hearing aid use (Bertoli et al2009; Hartley et al201O;
they don't need a hearing aid, they can hear well enough without hearing aid (Bertoli
Statements 20 and 21 deals with the attitude of other's towards hearing aid
usage. Even though statement 20 and 21 addressed attitude of others, peer group
showed a negative influence on hearing aid usage (44.7%) wherein family members
Early studies indicate that as age grows children are less likely to wear hearing
aids. (Clarke & Horvath, 1979). Precise explanations for this observation have never
been clearly provided, but negative attitudes of family 'and peers could feasibly one of
the reason. Research found that hearing aid users were perceived as older and less
communicative by their peers (Franks & Beckman, 1985, Kricose et. al., 1991)
participant's preference to use one hearing aid at a time. 42% of them disagree to this
Erdman and Sedge (1981) reported that most of the individuals with hearing
loss preference for two hearing aids. In a similar study, Schreurs and Olsen (1985)
found that most subjects preferred the bilateral fitting for listening in quiet and the
56
Those statements (2, 15, 16,18,28,32,33,39, 43and 44) dealing with cost of
the battery and care and maintenance of hearing aid, most of the participants were
unsure about the statements as they have discontinued the hearing aid usage at an
early age and could not be able to exactly recollect the information needed.
without any compulsion while 30.9 % would only visit audiologists on parents'
again, only 13.8% participants agreed with that. Majority (51.l %) do not have a clear
statements dealing with the cost of hearing evaluation, dissatisfaction in the service
participants were uncertain and these could be attributed to less dependency of aural
aid usage (Gillies, 1997). Quality audiological services is imperative to resolve why
people fail to use their hearing aids (Goulios & Patuzzi, 2008).
use and satisfaction in young adults with severe to profound hearing impairment.
Some potential factors that may lead to strong dissatisfaction with amplification or
even discontinuation of aid use were identified by the current study. Most nonusers
indicated a self-perceived, lack of belief in the ability of aids to assist them in their
daily lives. The fmdings have allowed identification of potential areas for
57
CHAPTERS
Hearing can be defined as the capability to sense sound. The sense of hearing
is imperative for human beings. When the sense of hearing is impaired, the individual
scarcely used (Kirkwood, 2005). This indicates the effect of several factors on the
frequency and duration of hearing aid use and its success. Majority of research in this
area has focused on the amplification use in the neonates, infants, school age children
and elderly population. The present study focused on hearing aid usage in young
adults. The study aimed at investigating the factors affecting hearing aid usage in
young adults with severe to profound hearing impairment through the administration
questionnaire. FAHA questionnaire was translated and validated into Indian Sign
within the age range of 18- 24 years (mean=21.04yrs). The data obtained from each
participant were documented and percentages of the factors affecting hearing aid
usage in the young adults were obtained. The relationship between daily use of
hearing aids (hearing aid wearers vs. Non-wearers) and opinions on hearing loss,
satisfied with their amplification devices and are not currently using their hearing
years. 44.7 (Yooftheparticipants reported that they "would like to wear their hearing
aids more often". Statistically Significant differences between users and nonusers of
hearing aids were obtained on nine areas on-like (a) hearing aids are costly, (b) they
58
did not like the sound quality of hearing aids, (c) only regular hearing aid user go for a
routine audiological evaluation, (d) regular servicing of the hearing aid, (e)hearing
aids gave them headaches, (f) non-wearers agreed that they don't believe or think that
hearing aids can help them (g)hearing aid users agreed that their hearing centre
provided an excellent level of service, (h) hearing aid non users have not given much
importance to hearing, ( i) regular hearing aid users are happy with their hearing aids.
Findings from this investigation suggest there are several areas that health care
professionals could target for improvement in service provision and related policy
development. Specifically, (1) hearing aid sound quality, (2) provision for free
hearing aids and batteries (3) remainder notice for regular check-ups etc.
the questionnaire administer and it occurs for 9 out of the 46 statements. But there
are also other statements which have indicated clinically significant data. Those
statements are related to adverse effects of hearing loss, cosmetic appeal of hearing
aids, sound quality from hearing aids, self-perceived hearing aid benefit, other's
attitude towards hearing aid usage and audiological service related factors.
59
Limitations
participants in terms of hearing aid wearers versus non-wearers, males versus females,
and test retest reliability of the adapted questionnaire was not done.
The study participants comprised oflarger sample size and the data was
collected using a questionnaire and video recorded version of sign language, thus the
data collection was done within a group. So it would have resulted in minimal
interaction among the participants, which would have an effect on the result obtained.
Majority of the participants in the study were students from the same institute, so it
GJiD.icaI- ~"T_nlications
________ I•.•.• . _
In the present study It is revealed that even after an early identification, there
exist a delay in providing timely management of hearing loss. Hence the parents need
The parents also need to be counselled regarding the critical period for language
development and also the role of audition in speech and language development.
auditory skills which is the primary modality in acquiring speech and language skills.
Educ .on placement of children with hearing loss in integrated schools should
be promoted.
60
Young adults need to be made aware of the need for wearing amplification
device even for minimal awareness of sound purpose and promote the hearing aid
Future Direction
Indi viduals with hearing impairment from different institutions and work
places should be included in future studies to get the factors affecting hearing aid
Comparative study of hearing aid usage among children provided with and
without early intervention and the same study can be conducted in school going
children.
61
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75
APPENDIX-A
TRIVANDRUM
Hearing Loss" by Rekha GM, under the guidance of Ms. Praveena Davis (Head of
This study has no medication involved and is non-invasive. The information will be
Your consent to participate in this study is sought. You have the right to refuse
consent or withdraw the same durin any part of the study without giving any reason.
If you have any doubts about the study please feel free to clarify the same.
76
Consent
I have been informed about the procedure of the study. I have understood that I have
the right to refuse my consent or withdraw it any time during the study. I am aware
that by subjecting to this investigation Iwill have to give more time for assessments
by the investigator and that these assessments do not interfere with the benefits (if
any). All the information has been provided in the language understandable to me.
_~IJ.tll&s~J~plg.-,J.
-'~'ft~F 1l.!l9Y-F.$1aildin-g- v.Q.~U.!lj~Fj9 ~m.Q.l.m y_sy-If in .tbis study.
Place:
Dat~:
77
APPENDIX-B
TRIVANDRUM
78
~(J)arudH6lT)mYm1am m16t3Y3~JQsn.JebJ~1mYmo tGYgru(f()J Q?i:/SJCTnJ.
m16t3Y3ubcBE5n.J1obruJ6t3Y3JruJCTncmJ6'(l). ~
ru9.J1cB6)lCTncm1mlon.J" ~~IZlJ<IDlon.JommYm1m1CTnlon.J1obruJ6t3Y31CTncm1
~(J)arudH6lT)mYm1obQ()@J(J)IZlJcf:hJCTncm19.l" QSbfIDJrm
cf:h~SJcmamcrulZl<IDo(J)arudHcf:hdbQ()m1(f)lZlm6t3Y3ubcOOJaruG'(lg1IZlJg1ru
em cB6)JQIZlCTnJo~ cm19.J~QScf:hQG'(lgmYmJCTnm1(J)lZlm6t3Y3ub
IZlQgJmJcruJcf:hJmJ9.JJ@mYm1mJaruG'(lg1<IDJo~n.Ja<IDJ(J)1cB6)Jcf:h<ID1Qi:J
cf:hJCTn(gJdH<ID19.JJ6'(l)mamcf:h1<IDcm.
79
GYmJrrb ~nJommYm1rrbQ0(5J(J)CllJc£bJCTncm1
. ~cm19.J'QsGYmJob~nJ
OmQmYmCTUo6llJml.n~J~~n{D~Jc£bJ<nJ6tffi~JoCllmcw19.JJcB6)JCTnJQru
CTnJoCTUJ<IDo~nJommYm1rrbQo(5J(J)CllJc£bJCTnJQruCTnJon(j)rrbQoruJc£bJ
CTUD9.Jo
80
APPENDIX-C
QUESTIONNAIRE)
INSTRUCTIONS (m1dlcC3Ul>6lff3cib)
• There is no correct or wrong answer. Please tell us what you think (~ru1QS
.• No one else -will read this questionnaire other than the -person eoneemed
OJ:>ou1cB6)Jcmani!)
u
1. Name(Cn.Jm):
81
SECTION 2. Information related to Hearing skill / Hearing history (l<fCJru6m
aCJl)cat1~Jt2lJCID16Tl1ffil)Q.?d~ ru1ru«l6a'BuO)
ruCIDCTU19..JJb(J) «3'@SJt2lJCID1lCJl)OJ6mCTUnDJCID1
CTUJ<Ymt2lJcB6?JCTncm)?
b. Np (90 T9 Q!JESTI9N 4)
4. If you are not a regular user of hearing aid, please explain the reason
ru J c:fffi))12.l
JcB6)J cfb)?
b. No need (<<3'@OJCJl)Jt2l1i:j).
82
u
c. No/poor benefit (tn.JC<IDJf2mo ~@:j/ln.JC<IDJ!imo cfbJOOJJ6m).
~p~, COJC3m
6'f1JJ1ID1fllJ3Jcfbcib~6'(lgJcB6)JcmJ (Q..!lJJ01 ..
I
5. If you are not using hearing aid.at which age did you stop using hearing aids
$. 9-_5
b. 6-11
~. J]-J:5
d. 16-17
~. J~:7J
f. 21-24
83
SECTION 3. About yourself (CIDJEfhQ~c66)J()1~ )
2. Are you receiving pen ton for the physically challenged category from the
a. Yes
b. No
If no, why?
84
c. I have applied, but have not yet received it (<<3YaCnJcBfM
QdhJ~Jamn1~Jm§' , nJQcBfMdhJe.JCO))(2)CTUo
cmm1csbY151
OJmJ(JnJ.)
OJ1OJ<p~~ ~<P~~~$J~J.~)?
c. Studying (nJo1cOOJ(JnJ).
n.Q){CO)
(ll)Jb(T)?
·b. "1()000-20000
c. 20000-30000
e. No income (OJmJ(2)Jm(2)1~p.
85
5. What is your highest qualification (emJBh<il>n.J~d>mYm1<IDJcB6)1<ID
~<IDd>CTnru1BJ-J(5J-JCTU a<IDJ(f)J"emn.(DcrmJ6Y'O)?
d. Degree (CTU~<)ddb9.JJUl)J9.J6O:J1mJBo).
<maem1m)n.Jm1<ID)o).
r4DcrmJ6Y'O)?
a. Married (ru1ruJnD1emoo/ru1ruJnD1em).
b. Unmarried (<maru1·ruJn.cffemob/<maru1-ruJn1i1"em).
c. Separated!Divorcee (arud>n.J1m1GYOYmJ
emJmCTU1cB6))CTn)lru1ruJnD am J_!l.nemJOO/amJ_!l.J1em).
7. Do you think that you are a person with complete hearing impairment or
adb<il>ru1cB6)J()ruJ~ ruJcB<O)1«Jf9<ID1CTUJ<IDodbmJemJCTnJamsJ)?
86
a. Complete hearing impairment (n.J,d>~(l}JCIDJo
ru J-cB<ID1).
,8. If you are a person with complete .hearing impairment, win you -be a part of
<TU(l}J nO COYm
100 Q() (5 JOO(l}Jcfb J() J ems J )?
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a. Yes (~6ll5 )
b. No (iQij).
~eouJoo1cB6)JCTncID)?
c. Speech (<TU0<TUJCOo).
87
10. Do you have any other disabilities or health problems (CO>JEfbubcB6'l
~a6YlSJ)?
u
a. Yes (~Gn5).
b. No (iQ~).
B- Disagree (aCIDJ!i1c:OOJcm1~ ).
D- Agree (aCIDJ!i1c:OOJcmJ ).
88
Sl.no Statement A B C D E
CTUn.nJCllndbcmcB()) ru~Qmrue..n<ID
rule.J<IDJ6m).
-
3 It.is.not.comfortableto.usem.y.ear.moulds
~n.JC:<IDJ(J)1cB6)Job CTUJQJln.J(3tZl~ ).
rumJmYmJCTnJ).
n.Q)m1cBt)) ~~tZlJdbJCTn1~).
89
6 I used to check my hearing efficacy every
nmOO6>GO <:dhuDru1
n.J(01<:cmJw1cB6)JoJ~).
ructca:truJo QIDJOO
lcmru6mCTUn.DJCID1dhuDCTUctQJlaU'
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m1ctmJCTU>o6>dhJ~ 2lJl«n21J6rO).
nmm1cf}6) mJJfID121J3Jbl1'SJcB6)JCTnJ).
audiologist (QIDJOOnm~JCID1<:tkPY>Jo
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90
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91
15 I don't know which hearing aid to buy
).
~n.JaemJcn1c:B6)bffiQf2)cm nmm1cOO'
«3'tao1em1~).
aid (nmdbQ(iO
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lemrubffiffi)n.f) Jem1
~n.JaemJcn1cOOJa<TlJJuD nmdbQoo
nmm1cOO' a(O)JCTnJCTnJ).
92
19 I have to travel a long distance in order to
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to my hearing (63Jcw1C<IDJ~~1~
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nij)~J<ID1CtkPY>Jo oom1<IDJ<ID
nJm1(J)6YT>m mc10cfbJo1~).
94
26 I feel that the audiologist's only aim is to
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aid.(-63(OJ.~ {UllruGmCTU.n.n)CSl)1
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to see an audiologist
(g)(U)1c(ID)~m19;H16lm
95
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-~$J~J<mJ).
audiologist (n4)m1c:aQ
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96
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97
38 I am happy with the use of my hearing aids
~nJ <:CIDJ(I)(O)1))la06YmJOO
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n.{Dcmcm n.{DOO6)O()
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my hearing efficacy
rud!~ruJo n.{DOO6)O()<:dbcibrul
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t(f()ru sm CTU 1
n.n J CID
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Qn..JmJtZlJ()JcmJ).
99
CTUt2lem 6m3 811~ t2l:>lant2l:>brO
_~_QJ6'fT)<n>~3<RH
~nJ~em:>(J)1cOOJ<man').
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9J8Jt2l~)-
1l.cID0 )
_!l..J(O
(ocBfMcfhdla:rrm:>cOO8l:>~6'fT):>~~ro))?
b. No (<GYCl~)
100
2. Do your mother/ father have hearing problems (m16lm~JQs
tmal2l2laV<:cB6)Jtma7A<:mJ <:cfbubru1cB6)J()ruJ<:6l1SD)?
a. Yes (tmaQCID)
b. No (<<rragp
(<:cfbubru1cB6)J()ruJ~rurncB6)JCIDJ~ QQtn.JCZl()1/
QCTU
cB6)OO()()1 mr cfb~~1 am «JY9<:6YT>J
n.J o1~ro»)?
a. Yes (tmaQCID)
4. Did you study in a primary / secondary school that had a hearing impaired
mr cfb,~1am «JY9<:6YT>J
n.Jo1~ro»)?
a. Yes (tmaQCID)
101
SECTIONS 6. Expecting changes (rumJ<:mYm6Tr5 elJc;?6aY3ub)
u
a. Yes (id6Tr5)
b. No(~~)
2. If yes, what are the changes you expect from the service of your
audiologist
(<ru'nSlm J elJCID1<:cfbubru1<run.OJCID1,
GnJJgo1<IDJs 6aY31CIDrug.Jt~ J elJc:86)Jcfh ).
102
c. Reminder notice for regular check-ups
dbuOcOOJCIDl63Jc1>CZlZlQ~SJ COYmJ
db).
(ru1ru1wlcmru6mcrunDJCID1dbQ~~glCIDJ~ru1rum6tfB
uOQ(2)-:9dQ~3ml(O)lCID1~9..ItSJ(2)JcOOJdb).
3. If you want to use the hearing aids always, what are the changes that are
required
~~Qcrm~:)o(O)mCOYm19..1J~(2)J~~~:;>~ «Jrc)(Q)lmJIZlJCTbn.JJru
(~9..ICOYm1Qmln.Jan1<:mJw1cOOJcmru1wCOYm1~l(f{)ru6mffi)
nDJCID1CIDJQS~S Q(2)-:9dQ~SJCOYmJdb).
103
d. Quicker repair services
104
APPENDIX-D
105