Doctor: Amanal

Patient: Adinda

Receptionist: Atin

Nurse: Ana

Fam 1: Putri

Fam 2: Okta

Pharmacy: Juwita

Cashier: Dewi

FAMILY AND RECEPTIONIST

Receptionist: excuse me, how can I help you?

Fam 1: good morning, I like to make an appointment with Dr. Amanal

Receptionist: okay, who is the patient?

Fam 2: she is my daughter

Receptionist: okey, have you been here before?

Fam 2: yes, she has been here before

Receptionist: I need to check your identity first, let me know your daughter name please?

Fam 1: Adinda Nuzula

Receptionist: can you spell her name please?

Fam 2: Adinda Nuzula. a- d-i-n-d-a-n-u-z-u-l-a

Receptionist: of course Ms. Adinda. You have already registered.

Fam 1: when is Dr. Amanal available, sir?

Receptionist: Dr. Mayer will be available today in around half an hour. You can wait on the waiting room
and we will inform you when it’s your turn.

Fam 1&2: Thankyou

Receptionist: Your welcome.

FAMILY, PATIENT, DOCTOR, AND NURSE

Nurse: On behalf of patient Ms. Adinda Nuzula

Fam 1: yes suster

Nurse: please enter into the doctor Amanal room

Fam 2: Okay

Doctor: Good Morning Adinda, What s the problem?

Patient: Good morning Doc, I have a problem with a sore stomach.

Doctor: since when did you feel the pain?

Patient: since three days ago.

Doctor: sust, can you check ms. Adinda vital sign first?

Nurse: ofcourse, Ms adinda please lie down on the mattress.

Patient: okay sust.

Nurse: okay Ms adinda already completed. For body temperature, pulse, blood pressure and respiration
all normal doc.

Doctor: okay thankyou Nurse Ana…Ms. Adinda, let me know your full name and your date and place of
birth, please

Patient: Adinda Nuzula. Padang, 28 October 2002

Doctor: okay, Ms adinda..do you have an allergies?

Patient: No, I havent allergies

Doctor: What is your occupation ?

Patient: im a college student

Doctor: let me know yor next of kin Ms. Adinda?

Patient:: Miss. Ritha , my mother

Doctor: do you have a family history?

Patient: No doc

Doctor: do you smoke and your alcohol intake?

Patient: no I don’t

Doctor: okay, you are not married, right? Wkwkwk

Patient: ofcourse no Im not, im single

Doctor: now family history, do any of your close family have a medicall history like mentall illness,
hiv/aids or tubercullosis?

Patient: oh yes, my grandmother has a stroke history

Doctor: okay Ms. Adinda, could you please tell me how did that stomachache come about?

Patient: abdominal pain occurs suddenly, sometimes it hurts sometimes not.

Doctor: do you like to eat spicy food, like to eat late and like to eat food carelessly?

Patient: oh yes ofcourse doc :))

Doctor: it is what triggers your stomach ache to occur Ms. Adinda. It is an ulcer disease. Okay, from now

on you have to eat on time, take care of whatever food you eat and later I will prescribe
medicine.

Patient: okay doc

Doctor: take the medicine on time yaa Ms. Adinda, you can take the medicine in the pharmacy

Nurse: okay Ms. Adinda you can take the medicine first,and after that you can finish the payment at the
cashier

Fam 1&2: okay thanks doctor Amanal and Nurse Ana

PATIENT, PHARMACY

Pharmacist: Hello! How can I help you?

Patient: Hi, I’d like to pick up a prescription.

Pharmacist: Okay, give me the doctor’s note.

Patient: Here it is.

Pharmacist: One moment please. I’ll have it ready for you shortly.

Patient: Certainly, thank you.

Pharmacist: Here’s your meds. Take the green tablet 45 minutes before meal, three times a day. And
then, take this blue and white capsule one each, after meal three times a day.

Patient: Alright, thank you, Sir.

FAMILY, CASHIER

Fam 1: Good evening.

Cashier: Good evening. May I help you?

Fam 1: I’d like to make a payment in the name of Adinda Nuzula

Cashier: Could you wait a second please.

Fam 2: Sure.

Cashier : Here’s the bill for Ms. Adinda doctor’s visit today. The amount is $150. Do you want to pay in
cash or by health insurance?

Fam 2: Do you accept MediCare health insurance?

Cashier: Yes, we do.

Fam 2: I’d like to pay with my health insurance then. Here’s my card.

Cashier: Please, hold on while we pull up your file.

Fam 1: Great.

Cashier: This is for your partial payment. The remaining amount is $50.

Fam 1: Here it is.

Cashier: This is your receipt. Thank you very much. Hope you get well soon!