Atg 4000 Im D13485-K PDF

Gogo Business Aviation ATG 4000
Gogo Biz®
Installation Manual
Installation Manual part number D13485
Revision K, July 2015
Gogo Business Aviation
105 Edgeview Drive, Suite 300
Broomfield, CO 80021
United States of America
Distribution Statement: This publication is for the ATG 4000 product only and is to be used by
Customers and authorized Gogo Business Aviation agents only. Send requests for additional copies
of this document to Gogo Business Aviation Customer Service at 1-888-286-9876.
PROPRIETARY NOTICE
10B
This document and the information disclosed herein are proprietary data of Gogo Business Aviation.
Neither this document nor the information contained herein shall be used, reproduced, or disclosed to
others without prior written authorization of Gogo Business Aviation, except to the extent required for
installation of recipient’s equipment.
Notice
Freedom of Information Act (5 USC 552) and Disclosure of
Confidential Information Generally (18 USC 1905)
Gogo Business Aviation is furnishing this document in confidence. The information disclosed here falls
within exemption (b)(4) of USC 552 and the prohibitions of 18 USC 1905. For further information, please
contact:

Telephone: (303) 301-3200
FAX: (303) 301-0279
© 2015 Gogo Business Aviation

All Rights Reserved.
Information in this document is subject to change without notice and does not represent a commitment on
the part of Gogo Business Aviation.
Trademark Acknowledgements
Axxess and Gogo Biz are registered trademarks of Gogo Business Aviation Services and its affiliates. All
rights reserved.
Trademarks and service marks owned by third parties are the property of their respective owners.
Page i
Gogo Business Aviation confidential and proprietary D13485-K, July 2015
RECORD OF REVISIONS
1B
RELEASE RELEASED
REVISION DESCRIPTION DATE BY
Gogo
A Initial Release May 2009 Business
Aviation
Extensively revised Section 2.0 and 4.0, changed

Gogo
Figure 2.1 to add WAN management feature, and November
B Business
revised Sections 1.0, 3.0, 7.0 and Appendix A for 2009
Aviation
miscellaneous comments and corrections.
FCC Statement revised in Section 1.5 and 1.6., added

the new lightweight tray in Section 2.6 and 7.4.1,
revised Section 4.0 to include the deactivated product Gogo
C tag and corrected GUIs, updated drawing D13238 June 2010 Business
revision in Section 6.0., and revised drawing D13601 in Aviation
Section 10.0. Referenced Gogo Biz™ in lieu of Aircell
High Speed Internet (AHSI).
Amended List of Related Publications in Section 1.7,

deleted Figure 3-1 and modified fifth observation in
Gogo
Section 3.5. Revised Sections 4.4.2 through 4.9.3 to
D April 2011 Business
differentiate between software revisions of the ATG,
Aviation
show ATG 1.2 GUIs and associated test updates.
Corrected steps throughout Appendix A.
Updated to reflect ATG software versions 1.2.16.1 and

2.0.2 in Section 4; updated Appendix A, Subsection Gogo
December
E 1.4. to clarify the number of users regarding problem Business
2012
messages; and added a procedure at the end of Aviation
Appendix A on how to download an ATG log file.
Updated to reflect ATG software versions 2.1.1 in

Gogo
Section 4; added Section 4.8 for the ATG OEM test;
F May 2013 Business
added Section 4.10 and Appendix D for ATG software
Aviation
keys; and other miscellaneous editorial corrections.
Gogo
Updated to reflect ATG software version 2.1.2 in
G August 2013 Business
Section 4.
Aviation
Gogo
Updated to reflect ATG software version 2.2.1 in
H January 2014 Business
Section 4.
Aviation
Updated to reflect ATG software version 2.3 in Section Gogo

September
J 4 and revised corporate logo and company references Business
2014
throughout document. Aviation
Page ii
RELEASE RELEASED
REVISION DESCRIPTION DATE BY
K July 2015 Gogo

Updated to reflect ATG software version 2.4 in Section
Business
4.0.
Aviation
Page iii
RECORD OF TEMPORARY REVISIONS
12B
TEMPORARY PAGE DATE

ISSUE DATE BY BY
REV. NO. NUMBER REMOVED
Page iv
TABLE OF CONTENTS
13B
Subject Page
10BPROPRIETARY NOTICE............................................................................................................................... i
1BRECORD OF REVISIONS ............................................................................................................................ ii
12BRECORD OF TEMPORARY REVISIONS ................................................................................................... iv
13BTABLE OF CONTENTS ............................................................................................................................... v
15BLIST OF FIGURES ..................................................................................................................................... vii
1.0 0BINTRODUCTION ........................................................................................................................ 1-1
1.1. 16BGeneral ...................................................................................................................................... 1-1
1.2. 17BUnpacking ................................................................................................................................. 1-2
1.3. 18BPlanning .................................................................................................................................... 1-2
1.4. 19BList of Abbreviations and Acronyms ..................................................................................... 1-2
1.5. 20BAdvisories ................................................................................................................................. 1-3
1.6. 21BFCC Compliance ...................................................................................................................... 1-3
1.7. 2BList of Related Publications .................................................................................................... 1-4
2.0 1BDESCRIPTION AND OPERATION ........................................................................................... 2-1
2.1. 23BIntroduction and Overview ...................................................................................................... 2-1
2.2. 24BWide Area Network (WAN) Management ............................................................................... 2-2
2.2.1. 58BMaintenance GUI .................................................................................................................. 2-3
2.2.2. 59BOptional Discrete Inputs ...................................................................................................... 2-4
2.2.3. 60BDiscrete Outputs .................................................................................................................. 2-4
2.3. 25BSystem Antennas ..................................................................................................................... 2-5
2.4. 26BNavigation Inputs ..................................................................................................................... 2-5
2.5. 27BAxxess Configuration Module (ACM) ..................................................................................... 2-5
2.6. 28BPhysical Characteristics.......................................................................................................... 2-6
2.6.1. 61BATG 4000 ............................................................................................................................... 2-6
2.6.2. 62BACM ....................................................................................................................................... 2-7
2.6.3. 63BATG 4000 Transceiver Software Upgrade ......................................................................... 2-7
3.0 2BINSTALLATION PROCEDURES .............................................................................................. 3-1
3.1. 29BPlanning .................................................................................................................................... 3-1
3.2. 30BEquipment Location ................................................................................................................. 3-1
3.3. 31BCable Routing ........................................................................................................................... 3-1
3.4. 32BComponent Location ............................................................................................................... 3-1
3.4.1. 64BATG 4000 ............................................................................................................................... 3-1
3.4.2. 65BACM ....................................................................................................................................... 3-1
3.5. 3BCabling ...................................................................................................................................... 3-2
4.0 3BPROVISIONING, SETUP and TESTING................................................................................... 4-1
4.1. 34BIntroduction .............................................................................................................................. 4-1
4.2. 35BTest Results .............................................................................................................................. 4-1
4.3. 36BControl and Operation ............................................................................................................. 4-1
4.4. 37BACM, CTR, ST 4200 and ATG 4000 Transceiver Setup ........................................................ 4-2
4.4.1. 6BACM Setup ............................................................................................................................ 4-2
4.4.2. 67BCTR Setup (if a CWAP is utilized, please refer to Installation Manual D14558) ............. 4-2
4.4.3. 68BST 4200 Setup ....................................................................................................................... 4-5
Page v
4.4.4. 69BATG 4000 Setup .................................................................................................................... 4-5
4.4.4.1. 7BATG 4000, Software Versions H, J, K, L, M, N, P and R System Setup....................... 4-6
4.4.4.2. DCHP Lease Time............................................................................................................. 4-9
4.5. 39BATG Ground Test (Software Versions H, J, K, L, M, N, P and R)....................................... 4-10
4.5.1. 70BDiscrete Annunication Test (Software Versions H, J, K, L, M, N, P and R) .................. 4-13
4.6. 40BACM Functional Test ............................................................................................................. 4-13
4.7. 42BATG Flight Test (Software Versions H, J, K, L, M, N, P and R) .......................................... 4-14
4.7.1. 71BIn-Flight User Operation Test Procedures and Speed Test Recommendations ......... 4-17
4.7.2. 72BPing Test (Software Version H, J, K, L, M, N, P and R)................................................... 4-18
4.8. 42BATG OEM Test (Software Versions K, L, M, N, P and R) .................................................... 4-19
4.9. 43BATG 4000 Provisioning Checksheet .................................................................................... 4-21
4.10. 43BATG 4000 Software Keys ....................................................................................................... 4-21
5.0 4BCLEANING................................................................................................................................. 5-1
5.1. 4BIntroduction .............................................................................................................................. 5-1
5.2. 45BRecommended Cleaning Materials ........................................................................................ 5-1
5.3. 46BProcedure.................................................................................................................................. 5-1
6.0 5BFITS AND CLEARANCES ......................................................................................................... 6-1
6.1. 47BATG 4000 ................................................................................................................................... 6-1
6.2. 48BACM ........................................................................................................................................... 6-1
7.0 6BSYSTEM SPECIFICATIONS ..................................................................................................... 7-1
7.1. 49BPurpose ..................................................................................................................................... 7-1
7.2. 50BProduct Definition .................................................................................................................... 7-1
7.3. 51BAssociated Reference Documents ......................................................................................... 7-1
7.4. 52BTechnical Specifications ......................................................................................................... 7-1
7.4.1. 73ATG 4000 ............................................................................................................................... 7-1
7.4.2. 74BACM ....................................................................................................................................... 7-2
8.0 7BSPECIAL TOOLS, FIXTURES AND EQUIPMENT ................................................................... 8-1
8.1. 53BIntroduction .............................................................................................................................. 8-1
®
8.2. 54BATG 4000 Configuration for ST 4200 Axxess using Ethernet Interface............................ 8-1
9.0 8BPARTS LIST .............................................................................................................................. 9-1
9.1. 5BIntroduction .............................................................................................................................. 9-1
10.0 9BWIRING DIAGRAMS ............................................................................................................... 10-1
10.1. 56BWiring Diagrams ..................................................................................................................... 10-1
10.2. 57BATG 4000 and ACM ................................................................................................................ 10-1
Appendix A: ATG 4000 Troubleshooting Procedures ......................................................................... A-1
H
Appendix B: ATG 4000 Instructions for Continued Airworthiness .................................................... B-1

H
Appendix C: ATG 4000 Aircraft Type Codes ........................................................................................ C-1

H
Appendix D: ATG 4000 Software Keys ................................................................................................. D-1
Page vi
LIST OF FIGURES
15B
Figure Title Page

Figure 2.1. ATG 4000 and Axxess Systems ...................................................................................... 2-1
Figure 2.2. ATG 4000 and Mounting Trays ....................................................................................... 2-6
Figure 2.3. ACM ................................................................................................................................... 2-7
Figure A.1. System Logs GUI within ATG ...................................................................................... A-10
Page vii
1.0 INTRODUCTION
0B
1.1. General
16B
This installation manual (Gogo Business Aviation Air To Ground (ATG) 4000 manual number D13485)
provides the required instructions to install the ATG 4000 system. This system is integrated with the
®
Axxess system to provide a communications suite of voice and data services on board the aircraft. The
Axxess system, described in Gogo Business Aviation manual number D12004, serves as the primary hub
and controller for all services.
The basic Axxess system provides two channels of Iridium satellite voice and low speed data service and
also incorporates a digital PBX serving up to ten wired or Wi-Fi handsets. A Cabin Telecommunications
Router (CTR) provides both a physical connection to wired handsets and a Wi-Fi (802.11 or Wi-Fi)
connection capability to Gogo Business Aviation Wi-Fi handsets as well as Wi-Fi-enabled data devices
such as laptop computers and Personal Electronic Devices (PEDs).
When integrated with the Axxess system, the ATG 4000 provides a high speed two-way data connection
from the airborne aircraft to the Internet. Wi-Fi connectivity between the ATG 4000 and laptops and/or
PEDs in the aircraft cabin is via the Axxess system CTR. The ATG 4000 utilizes the proprietary Gogo
®
Biz system consisting of an exclusive air-to-ground link and a network of terrestrial transceiver sites.
These are in turn connected through Gogo Business Aviation’s Network Operations Center (NOC) to
provide an Internet experience comparable to a ground-based Wi-Fi hotspot.
The ATG 4000 system consists of a primary Line Replaceable Unit (LRU) along with an Axxess
Configuration Module (ACM) and two EV-DO link antennas mounted on the bottom of the aircraft
fuselage. Details for mounting and testing the ATG 4000 system components are found in subsequent
sections of this manual. Details for mounting the two EV-DO link antennas are found in Gogo Business
Aviation Installation Manual 800-10355. Both Axxess and the ATG 4000 system are intended for
operation in jet and turboprop aircraft.
General Installation Notes
• The ATG 4000 and the ACM may be installed outside of the pressure vessel.
• The maximum system interconnect length between the ATG 4000 and the Axxess system is 120 ft.
• Install the ATG 4000 component in locations that are free of water or other fluids, whether by direct
contact or condensation.
• The ATG 4000 is forced air-cooled and requires proper ventilation.
• Plan the installation to take into account the noise generated by the ATG 4000 cooling fan.
• PEDs must be Wi-Fi enabled to function with the ATG 4000.
NOTE
The material in this manual is subject to change. Before planning or performing any installation operation,
check with Gogo Business Aviation www.Aircelldealers.com Dealer Info website to verify that this manual is
H H
complete and is the latest revision. The Record of Revisions and Record of Temporary Revisions found at
the front of this manual must match that issued as current by Gogo Business Aviation.
www.Aircelldealers.com will have additional information that may be useful such as, Technical Bulletins
H H H
and Tech Tips and Installation and Troubleshooting Tips.

H H H
Introduction, Section 1 Page 1-1

Gogo Business Aviation welcomes your comments, suggestions, and corrections concerning this manual.
Please include in your correspondence the publication number, equipment part number, page or figure
number, and a brief description of any problem or consideration you noted. Please send your comments
to:
Sales Engineering Technical Publications
Broomfield, Colorado 80021
1.2. Unpacking
17B
Unpack the equipment carefully to save and ensure the integrity of the shipping package. Inspect each
component for possible shipping damage. Report any damage to Gogo Business Aviation immediately.
Use original packing material to return equipment to Gogo Business Aviation.
1.3. Planning
18B
Proper and careful planning is essential for reliable system performance and ease of maintenance. The
following are some considerations to follow when planning the installation:
 Study this manual carefully to get the complete picture of the installation process.
 Visit www.Aircelldealers.com for additional information that may be useful, such as Technical Bulletins
H H H
and Tech Tips and Installation and Troubleshooting Tips.

H H H
 Plan the location of the required equipment to ensure that the cable restrictions are met.
 Verify that adequate airflow is provided for equipment cooling.
 Check cable routing, connector access (90 degree or straight), and determine cable lengths.
 Ensure easy accessibility to connectors for future repairs.
 Plan rack or tray layout to accommodate dual (side-by-side) equipment mounting.
1.4. List of Abbreviations and Acronyms

19B
A Ampere LED Light Emitting Diode

AC Advisory Circular mA milliampere = .001 of an ampere
®
ACM Axxess Configuration Module MHz Megahertz
AGL Above Ground Level MIL Military
ATG Air To Ground NOC Network Operations Center
AWG American Wire Gauge PED Personal Electronic Device
CFR Code of Federal Regulations P/N Part Number
®
AHSI Aircell High Speed Internet (“Gogo Biz ”) RF Radio Frequency
dB Decibel RMA Return Material Authorization
DC Direct Current SAE Society of Automotive Engineers
DHCP Dynamic Host Configuration Protocol SIL Service Information Letter
EV-DO Evolution-Data Optimized SSA Subscriber Service Agreement
FAA Federal Aviation Administration S/N Serial Number
FAR Federal Aviation Regulation STC Supplemental Type Certificate
FCC Federal Communications Commission TC Type Certificate
GHz Gigahertz V Volts
GUI Graphical User Interface VDC Volts Direct Current

1.4 List of Abbreviations and Acronyms (continued)
ICD Interface Control Drawing WAN Wide Area Network

IP Internet Protocol WAP Wireless Access Point
LAN Local Area Network
DO- Environmental conditions and test procedures for airborne equipment development are produced
160F by RTCA. The Federal Aviation Administration (FAA) generally accepts these conditions and
procedures.
RTCA Radio Technical Commission for Aeronautics: a private, not-for-profit corporation that brings
industry and government together to address the needs of the aeronautical community.
1.5. 20B Advisories

WARNING
Statements in this Section contain critical safety information. Read these statements carefully
before installing this unit.
WARNING
Observe standard safety precautions and wear safety glasses to prevent personal injury while
installing this unit in the aircraft.
WARNING
Shut off power before connecting or disconnecting the ATG 4000 Components (ATG 4000
system), as voltage transients may damage the unit or the interface wiring.
WARNING
Follow the manufacturer’s safety guidelines when using any solvents, epoxies, flammable liquids,
or any other materials during the installation processes. Some of these products are toxic to the
skin, eyes, and respiratory tract. Avoid prolonged contact and use only in well-ventilated areas.
WARNING
Components or subassemblies found in this unit may contain materials such as beryllium oxide,
acids, lithium, radioactive material, mercury, etc. that can be hazardous to your health. If the
component enclosure seal is broken, precautions must be taken against personal contact or
inhalation in accordance with Occupational Safety and Health Administration (OSHA)
requirements 29 Code of Federal Regulations (CFR) 1910.1000 or superseding documents. Any
alteration of this product voids the FAA certification and the Gogo Business Aviation
warranty.
CAUTION
Use Isopropyl Alcohol carefully as it may react with some plastics in the area. Isopropyl Alcohol
should be used to clean connector contacts and metal parts (if required).
1.6. FCC Compliance

21B
The Gogo Business Aviation ATG 4000 (Air-to-Ground) Transceiver is certified under Title 47
CFR Part 22 Subpart G with FCC ID: WPX-AHSI. The ATG 4000 has been evaluated for
compliance with FCC OET Bulletin 65 (Evaluating Compliance with FCC Guidelines for Human
Exposure to Radiofrequency Electromagnetic Fields). The ATG 4000 is to be installed by
professional qualified personnel. The ATG 4000 is to be mounted in the fuselage of the aircraft
with the antenna located outside the fuselage. Because the antenna mounting location is outside
the fuselage, the 32 cm separation distance will be maintained between the antenna, passengers
and crew.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.

1.7. List of Related Publications
2B
The following list includes related publications for the ATG 4000:
Publication Publication Number
Gogo Business Aviation 800-

Gogo Business Aviation Antenna Installation Manual
10355
®
Gogo Business Aviation Axxess Installation Manual Gogo Business Aviation D12004
ATG 4000/5000 Transceiver Software Upgrade via Compact Flash Gogo Business Aviation D15565
WAN Management with ATG and Swift 64 or SwiftBroadband systems

Gogo Business Aviation D14493
SIL
FAA Advisory Circular (AC)

Acceptable Methods, Techniques, and Practices - Aircraft Alterations*
43.13-2A
Acceptable Methods, Techniques, and Practices - Aircraft Inspection

FAA AC 43.13-1B
and Repair*
Mark 33 Digital Information Transfer System (DITS) ARINC 429
Environmental Conditions and Test Procedures for Airborne Equipment RTCA DO-160F
Shield Termination, Solder Style, Insulate, Heat-Shrinkable, Society of Automotive Engineers

Environment Resistant, General Specification For (SAE) AS83519
Aerospace Systems Electrical Bonding and Grounding for

SAE ARP1870
Electromagnetic Compatibility
*Installation of the Gogo Business Aviation ATG shall be performed in accordance with these FAA
Advisory Circulars (as applicable).

2.0 DESCRIPTION AND OPERATION
1B
2.1. Introduction and Overview

23B
®
The Gogo Business Aviation ATG 4000 adds a high speed Internet connection capability to the Axxess
system. The Axxess system components must be of the following revision level or higher:
• Axxess II ST 4200 Rev. M or higher

• Low Power CTR Rev. C or higher
• High Power CTR Rev. M or higher.
Iridium
Dual
Antenna SIP Wi-Fi
Handsets
Intermediate
Gain Antenna
HPA/LNA/Diplexer
Axxess II
CTR
Power over Ethernet

(PoE LAN ports)
Gogo
Configuration
Business
Module Aviation LAN
Broadband
LAN (Optional)
WAN
Coax
Swiftbroadband Unit
Up to eight (8) Corded SIP Handsets
Gogo Business
Aviation
Broadband
Antennas
Figure 2.1. ATG 4000 and Axxess Systems
Description and Operation, Section 2 Page 2-1

The diagram shows how data devices such as laptop computers and PEDs connect via Wi-Fi to the
®
Axxess CTR, then via wired Ethernet connect to the ATG 4000. Specifications for the Ethernet cabling
are shown in Section 3.0. The Wi-Fi antennas are integral to the CTR. Depending on the installation,
independent antennas can be wired to the CTR if needed. Details regarding Wi-Fi antenna
considerations are described in the Axxess system manual P/N D12004. All components in the Axxess
system connected through the Ethernet link, including the ATG 4000, are on the same Local Area
Network (LAN). In a standard installation, the ATG 4000 acts as the Dynamic Host Configuration Protocol
(DHCP) server for all devices on this network. In this capacity, it will assign Internet Protocol (IP)
addresses dynamically to Wi-Fi-enabled handsets and data devices.
®
The Gogo Biz network was designed to provide continuous, uninterrupted data connections to aircraft
flying at or higher than 10,000 feet above ground level (AGL) within the network’s coverage area. To use
the system for accessing the Internet, a passenger or crew member on the aircraft will turn on their data
device, connect to the Wi-Fi access point (WAP) in the CTR or LAN connection, and open an Internet
browser. At this point, most Internet-based activity that is done on the ground can take place on the
®
aircraft. The Gogo Biz network is also known as the Aircell High Speed Internet network or AHSI.
These terms are used interchangeably in this manual as several user interface screens for the ATG 4000
Graphical User Interface (GUI) still use the term AHSI.
Although most data connections to the ATG 4000 system will be via Wi-Fi through the Axxess system
CTR, it is also possible to make a hard-wired Ethernet connection through available Ethernet ports on any
Axxess system components. It is strongly recommended that at least one hard-wired Ethernet port be
made available for diagnostic and maintenance purposes. Should one or more hard-wired Ethernet ports
be desired by the Customer for a particular installation, it is not necessary to provide a separate
maintenance port. Any hard-wired connection in the system, at the principal’s seat, for example, can be
used for maintenance when the aircraft is in for service. To make more hard wired Ethernet ports
available on the CTR, it is permissible to connect any Axxess system components to Power over Ethernet
(PoE) ports that are not being used for handsets. These system components include the ST 4200, the
ATG 4000, and the ACM.
2.2. Wide Area Network (WAN) Management

24B
The systems diagram in Figure 2.1 shows an optional Gogo Business Aviation SwiftBroadband Unit
(SBU) connected to the ATG 4000. Specifically, the Ethernet connection from the SBU is tied to the Wide
Area Network (WAN) port of the ATG 4000. In this configuration, the Axxess/ATG 4000 system provides
two high speed data bearer services onboard the aircraft. Selecting which service to use at any given
time is the function of WAN management software built into the ATG 4000. The factory default setting is
AHSI (refer to Section 2.2.1 for explanation of Service Mode settings).
For flights within the continental United States, the preferred high speed data bearer service will be AHSI.
When a flight leaves the AHSI coverage area, however, service is automatically switched to an alternate
WAN bearer if installed and configured properly (refer to the Wiring Diagrams in Section 10.0). The WAN
management function in the ATG 4000 uses a proprietary mechanism based on location and signal
strength to affect this transfer. The switching of bearers is handled by the ATG 4000 and is not seamless.
Refer to Gogo Business Aviation SIL D14493 (WAN Management with ATG) for additional details.

2.2.1. Maintenance GUI
58B
Service Mode Selection (Auto/Gogo Biz/Satellite Data Link) Operation.
1) Auto Selection (Inside US Gogo Biz Coverage Area)

Internet service will be provided by the alternate WAN bearer system when the aircraft is below
10,000’ AGL. When the aircraft climbs above 10,000’ AGL, service will switch automatically to
the Gogo Biz system.
Auto Selection (Outside US Gogo Biz Coverage Area)

Internet service will be provided by the alternate WAN bearer system at all aircraft altitudes.
Auto Selection (Leaving US Gogo Biz Coverage Area)

Internet service will be provided by the Gogo Biz system when the aircraft is above 10,000’ AGL
as long as the WAN Management function determines that the service is viable. When this is no
longer the case, service will be switched to the alternate WAN bearer system.
Auto Selection (Returning to US Gogo Biz Coverage Area)

Internet service will be provided by the alternate WAN bearer system until the WAN Management
function determines that Gogo Biz service is viable. At that time, service will be switched to the
Gogo Biz system and maintained as long as the aircraft is above 10,000’ AGL and within the US
coverage area.

2) Gogo Biz Only
Internet service will be provided only by the AHSI system as long as the aircraft is above 10,000’
AGL and within the US coverage area if good signal quality is available. No internet service will
be available below 10,000’ AGL or outside the US coverage area.
3) Satellite Data Link Only

Internet service will be provided only by the alternate WAN bearer system at all aircraft altitudes.
A supported WAN management function solution is Gogo Business Aviation’s SwiftBroadband. The
wiring diagram in Section 10.0 of this document shows the Ethernet connections from a LAN port (#6) of
the SBU to the #1 WAN port of the ATG 4000. Additionally, the WAN management function requires a
“service available” discrete input from the alternate WAN bearer service transceiver. This is also shown
in the wiring diagram as a connection between the Annunciator #3 output of the SBU and the Discrete
Input #2 connection on the ATG 4000. A light or other device can be connected to the Discrete Output #4
terminals of the ATG 4000 to provide an external indication that the alternate bearer service is in use.
2.2.2. Optional Discrete Inputs

59B
The discrete inputs on the ATG 4000 are a Gogo Business Aviation design that provides extra flexibility to
the installer for wiring purposes. The electrical characteristics of the discrete inputs are described in the
Electrical ICD (D12955) in Section 10.0 of this manual.
1) ATG Reset
When wired with a momentary contact, normally open switch, activation by switch closure will
reboot the ATG 4000.
2) Satellite Data Link WAN Enable (Required for WAN Management Function)
When wired to a “service available” discrete output from an alternate WAN bearer system,
activation will indicate to the ATG 4000 that the alternate WAN bearer service is available on the
WAN port. (See the wiring diagram in Section 10.0 of this manual for an example involving the
SwiftBroadband system.) Wiring this discrete input is required for proper operation of the WAN
Management function.
3) AHSI Service Inhibit

When wired with normally open switch, activation by switch closure will disable the AHSI/Gogo
Biz system for Internet service and revert to the alternate WAN bearer service on the WAN port if
so configured.
4) Reserved
For future use.
2.2.3. Discrete Outputs

60B
The discrete outputs on the ATG 4000 are a Gogo Business Aviation design that provides extra flexibility
to the installer for wiring purposes. The Wiring Diagram (D13601) in Section 10.0 of this manual
illustrates one suggestion for wiring indicators to the discrete outputs. The electrical characteristics of the
discrete outputs are described in the Electrical ICD (D12955) in Section 10.0 of this manual.
1) AHSI Service Available

A low resistance path is provided between the connector pins when Internet service through the
AHSI/Gogo Biz system is available.

2) ATG Fault Indication
A low resistance path is provided between the connector pins when a fault is detected in the ATG
4000 or ACM. The low resistance path will remain in effect until power to the ATG 4000 is cycled.
Refer to Section 4.4.4 of the manual for fault settings.
3) AHSI Active Bearer

A low resistance path is provided between the connector pins when the selected Service Mode
and the WAN Management Function drive the ATG 4000 to use the AHSI/Gogo Biz system for
Internet Service. Note that this does not indicate that Internet service is available through the
AHSI/Gogo Biz system.
4) Alternate WAN Active Bearer

A low resistance path is provided between the connector pins when the selected Service Mode
and the WAN Management Function drive the ATG 4000 to use the alternate WAN bearer system
for Internet Service. Note that this does not indicate that Internet service is available through the
alternate bearer system.
2.3. System Antennas

25B
The antennas for the ATG 4000 system are mounted on the bottom of the fuselage to link to the ground-
®
based Gogo Biz network while the aircraft is in flight. Mounting considerations for the antennas are
described in Gogo Business Aviation Antenna Installation Manual 800-10355. Each antenna contains
both a horizontal and a vertically polarized Radio Frequency (RF) element. As such, each of the two
antennas requires two coaxial cable runs to the ATG 4000 for a total of four coax cables. Specifications
for these cables are defined on the Electrical Interface Control Drawing (ICD) in Section 10.0. In simple
terms, during operation the ATG 4000 will select the proper polarization and the proper antenna on a
dynamic basis to optimize system performance.
2.4. Navigation Inputs

26B
The ATG 4000 requires positional data from a navigation source on the aircraft in order to operate. This
data must be in the form of ARINC-429 labels and will typically originate from either a GPS receiver,
Flight Management System (FMS), or Airdata system. The ATG 4000 has four ARINC-429 receive ports
to accommodate connections to appropriate sources. Labels from sources connected to higher
numbered ports will have precedence over those connected to lower numbered ports. Details regarding
the required labels are on the Electrical Interface Control Drawing (ICD) in Section 10.0. Wiring details
are in the Wiring Instructions also in Section 10.0. Refer to Section 4.4.4 for ARINC 429 label selection.
Mandatory ARINC 429 labels to ensure service are LAT-LONG-ALT-H.VEL-GMT and UTC.
2.5. 27B Axxess Configuration Module (ACM)

A key component in the ATG 4000 system is the Axxess Configuration Module (ACM) whose function is
to store configuration information. This small flange-mounted device remains on the aircraft even if the
main ATG 4000 Line Replaceable Unit (LRU) is replaced. The ACM stores the ATG 4000 aircraft-specific
data. The main ATG 4000 LRU can be easily exchanged if needed without any reconfiguration.
In the system installation, the ACM is connected to the ATG 4000 system via Ethernet using the same
®
local area network that all the Axxess system components share. This adds installation flexibility as the
ACM can be connected to any convenient and available LAN port in the system. The software in the ATG
4000 is designed with a configuration check process that functions on power-up of the system. This
process determines which configuration data is most current, either in the ATG 4000 LRU itself or stored
in the ACM, and utilizes that data to configure the system for use.
The ACM has a set of Light Emitting Diode (LED) status indicators located on the outside of the casing
much like the ATG 4000. A description of the various LED status indications is in Appendix A on
Troubleshooting.

NOTE
Once installed, the ACM is aircraft specific and is not interchangeable between aircraft.
2.6. Physical Characteristics

28B
2.6.1. 61B ATG 4000

The ATG 4000 and mounting tray
is 15.25” long, 4.2” wide, and 5.8”
high (3 MCU). The finish is
textured silver powder-coating over
chemical film. The ATG 4000’s
mounting tray, P/N P14291 or
P14291-002, secures the unit with
alignment pins at the back and J-
hooks in the front. Detents provide
locking for the knob, to ensure that
the Transceiver will stay in place
when it experiences vibration. An
optional rail mounting kit is also
available. (Refer to Section 6.0,
Interface Control Drawing (ICD)
D13238, for details).
All of the electrical connections to

the ATG 4000 are on the front of
the box, which offers convenient
access for maintenance purposes.
The ATG 4000 can be either

installed in the pressurized cabin
area or the non-pressurized area
suitible for avionics equipment.
Keep in mind the cable lengths and
routing requirements.
Refer to Section 7.4.1., ATG 4000

System Specifications, for the
details regarding the environmental
requirements for this unit.
Figure 2.2. ATG 4000 and Mounting Trays

The Mounting Tray is alodine-processed aluminum (Chem Film per Mil-C-5541, class 3 or equivalent) to
reduce the possibility of corrosion and to provide a stable grounding path. Six (6) ¼ Unx fasteners are
used to secure the tray to the aircraft structure. Location considerations for the Mounting Tray (P/N
P14291 or P14291-002) are: accessibility for maintenance, lengths of required cables, and wiring.
Section 7.4.1., System Specifications, identifies the environmental requirements of the Transceiver.
2.6.2. 62B ACM

The ACM is 4.79” long, 4.0” wide,
and 1.0” high. The finish is
textured silver powder-coating over
chemical film. Refer to Section 6.0.,
ICD D13071, for details.
All of the electrical connections to

the ACM are on the side of the box,
which offers convenient access for
maintenance purposes.
The ACM can be installed in the

pressurized cabin area or the non-
pressurized area suitible for
avionics equipment. Keep in mind
the cable lengths and routing
requirements.
Figure 2.3. ACM
Refer to Section 7.4.2., ACM
System Specifications, for the
details regarding the environmental
requirements for this unit.
Four (4) No. 4 Unx fasteners are used to secure the tray to the aircraft structure. Location considerations
are accessibility for maintenance, lengths of required cables, and wiring. Section 7.4.2., System
Specifications, identifies the environmental requirements of the Transceiver.
2.6.3. 63B ATG 4000 Transceiver Software Upgrade

Gogo Business Aviation offers a field upgrade kit via Service Information Letters (SILs). Please refer to
Gogo Business Aviation SIL document number D14385 for ATG 4000 Transceiver Software Upgrade
via Compact Flash.

This Page Intentionally Blank

3.0 INSTALLATION PROCEDURES
2B
3.1. Planning
29B
Careful planning will ensure an efficient installation of the Gogo Business Aviation ATG 4000 with
minimum down time for the aircraft and will ensure optimal system performance and easy maintenance
access in the future. Study the aircraft for optimal antenna location, plan equipment locations with service
in mind, and select the proper cabling before ordering.
Refer to Aircraft manufacturing guidelines and/or to Advisory Circular 43.13-1B and 2A. Advisory Circular
43.13-1B (Acceptable Methods, Techniques, and Practices) Chapters 11 and 12, and Advisory Circular
43.13-2A (Acceptable Techniques, and Practices-Aircraft Alterations) Chapters 1 and 2, and SAE
AS83519 (Shield Termination, Solder Style, Insulate, Heat-Shrinkable, Environment Resistant, General
Specification For) and SAE ARP1870 (Aerospace Systems Electrical Bonding and Grounding for
Electromagnetic Compatibility) provide excellent guidelines to ensure a good installation.
A field-approved FAA Form 337, Supplemental Type Certificate (STC) or Type Certificate (TC) is the
usual required documentation path for the installation of this system.
3.2. Equipment Location

30B
If this is a new installation of an ATG 4000, select cabling as specified in this manual to satisfy the
approved requirements of the system.
The ATG 4000 is designed to be located inside or outside of the pressure cabin (Avionics Bay, where rain
or harsh environments will not be present.) Refer to the Systems Specifications Section 7.1 for further
details regarding the environment requirements; the transceiver is not weather proof. Avoid installing
in a small completely “sealed” chamber, as the ATG 4000 uses forced air to cool the transceiver.
Overheating can cause system failure. In consideration of the use of forced air cooling, ensure that
rainwater will not be ingested and sprayed onto the equipment. Refer to Section 7.1, ATG 4000
Specifications, for details regarding the environmental requirements for this unit.
3.3. Cable Routing

31B
Draw a cable routing diagram for the aircraft. Refer to Wiring Instructions in Section 10.0 to determine the
required cables, then measure and record the required cable lengths on a worksheet. Allow for adequate
bend radius, service loops, and stress relief in all cable routes.
3.4. Component Location

32B
Refer to Section 7.0, System Specifications, for details regarding the environmental requirements of the
ATG 4000 and ACM components. Refer to Section 6.0 for Mechanical installation details.
3.4.1. 64B ATG 4000

Typically, the ATG 4000 would be located in the avionics equipment bay. However, when choosing the
location of the ATG 4000, keep max wire length requirements in mind; refer to the Wiring Instructions
D13601 in Section 10.0.
3.4.2. 65B ACM

Typically, the ACM would be located in the avionics equipment bay. However, when choosing the
location of the ACM, keep max wire length requirements in mind; refer to the Wiring Instructions D13061
in Section 10.0.
Installation Procedures, Section 3 Page 3-1

3.5. Cabling
3B
The ATG 4000 Transceiver main electrical connections are comprised of Connectors J1-J7. Connector J1
supports Nav Data inputs (ARINC 429) and LAN/WAN connections. Refer to ICD D12955 in Section
10.0.
The ATG 4000 Transceiver J2 Connector supports Power (28 VDC) and Ground return. Refer to ICD
D12955 in Section 10.0.
The ATG 4000 Transceiver J3 Connector is for discrete inputs/outputs. The ATG 4000 Transceiver
connectors J4-J7 are for RF antenna cables. Refer to ICD D12955 in Section 10.0.
®
The Axxess Configuration Module (ACM) main electrical connection is Connector J1. The ACM J1
Connector supports the LAN connection, Power (28VDC), Chassis grounds and the Ground return. Refer
to ICD D12955 in Section 6.0.
NOTE
Wire and Cable Installation
Wire installation should be done according to approved aircraft manufacturing guidelines and/or FAA
procedures documented in Advisory Circular 43.13-1B. Consider cable slack, protection from heat, and
protection from chafing when installing system wiring.
Good installation practices will ensure maximum performance from the ATG 4000 System. Advisory
Circular 43.13-2A (Acceptable Techniques, and Practices - Aircraft Alterations), Chapter 1 and 2, and
Advisory Circular 43.13-1B (Acceptable Methods, Techniques, and Practices), Chapter 11, and SAE
AS83519 (Shield Termination, Solder Style, Insulate, Heat-Shrinkable, Environment Resistant, General
Specification For) and SAE ARP1870 (Aerospace Systems Electrical Bonding and Grounding for
Electromagnetic Compatibility) provide excellent guidelines to ensure a good installation. When building
the system wire harness, observe the following:
1. Plan the ATG 4000 cable routing so that it does not interfere with flight control cables or follow
heavy current-carrying cables, hydraulic lines, or fuel lines.
2. It is essential to use military specification connectors or connectors approved for use on aircraft.
3. This document and attached ICDs only show a suggested circuit breaker size, wire size & type for
a typical installation:
• It is the responsibility of the Installation Agency to ensure proper wire type and size and
the use of a properly rated circuit protection device (circuit breaker). In addition, ensure
that the 28 volt DC equipment bus is connected so it can handle the additional electrical
load.
• Install circuit protection (circuit breaker) of the proper amperage to handle the power
requirements and protect the wiring.
• Refer to Aircraft manufacturing guidelines and/or refer to FAA Advisory Circular 43.13-
1B, Section 11 (Aircraft Electrical Systems) for the proper wire types and circuit
protection recommendations. All wiring and coax cabling shall conform to the
flammability requirements of FAR 25.869.

• Single wire conductors shall conform to Aircraft manufacturing guidelines and/or the
specification for Wire, Electrical, Fluoropolymer-Insulated, Society of Automotive
Engineers (SAE)-AS22759, also known as Military (MIL)-W-22759.
• Shielded wire conductors shall conform to Aircraft manufacturing guidelines and/or the
Standard for Aerospace and Industrial Electrical Cable, National Electrical Manufacturers
Association (NEMA) WC 27500, also known as MIL-DTL-27500.
• ATG 4000 - Size power wires and circuit protection to handle operational voltage 18.0 -
33.2 VDC; nominal power 80.0 watts @ 28 VDC; maximum power 150.0 watts @ 28
VDC
• ACM - Size power wires and circuit protection to handle operational voltage 18.0 – 32.5
VDC, nominal power 2.5 watts @ 28 VDC; maximum power 18.0 watts @ 28 VDC
The Wiring Diagrams in Section 10.0 provide manufacturing instructions for the wire harnesses.
Notes on the wiring diagrams provide essential instructions that will save you needless rework
during installation.
4. Provide proper grounding of the equipment by isolating chassis, power return wires, signal wires
and shield grounds.
NOTES
Component Bonding
As with any communication equipment, bonding the equipment to airframe ground is essential for
optimum performance and lightning protection. Ensure that the equipment mounting provisions
are bonded to the shelf, and the shelf is bonded to airframe ground. Properly bonded, there
should be 2.5 milliohms or less between the mounting tray and airframe ground. Care in bonding
has been shown to eliminate erratic or poor system performance.
Additional Shield Drain information
As an option, up to four (4) 22 American Wire Gauge (AWG) 7” drains may be combined on a
single grounding strap and then routed to airframe chassis. The ground strap should be as short
as possible, but may be realized with a maximum of 24” of insulated (18 AWG or larger).
5. To reduce EMI/RFI to an acceptable level, signal and power lines may require shielded cables.
Refer to the wiring instructions in Section 10.0.


4.0 PROVISIONING, SETUP and TESTING
3B
NOTE
READ THIS ENTIRE SECTION BEFORE PERFORMING ANY PROVISIONING, SETUP OR TESTING
ON THE GOGO BUSINESS AVIATION EQUIPMENT!
Proper provisioning and setup are absolute requirements for the Gogo Business Aviation ATG
4000 system to function. DO NOT fly the aircraft unless all the steps have been completed
correctly and verified. If there is any question about whether provisioning is correct, immediately
contact Gogo Business Aviation Customer Service. Also, should the need arise to exchange the
ATG 4000, contact Gogo Business Aviation Customer Service to ensure proper re-provisioning.
4.1. Introduction
34B
When the installation is complete and you have complied with the wiring and cabling requirements of this
Manual (D13485), perform a final check of the Direct Current (DC) power input connections to the Aircell
ATG 4000. Verify that ground and 28 VDC connections to the unit are correct and on the proper pin
numbers. This will ensure confidence when you apply power to the unit for the first time. After verifying
that the DC power inputs are on the proper power pins, pull open the circuit breaker and connect the
power cable to the ATG 4000. Close the circuit breaker.
CAUTION
Before disconnecting or reconnecting ATG 4000, pull open the power circuit breaker to avoid damage to
the ATG 4000 or the aircraft wiring.
4.2. Test Results

35B
Documentation of the test results is important for the aircraft Owner. All paperwork, provisioning, special
drawings, cable routings, and special installation procedures should be included for the aircraft records.
4.3. Control and Operation

36B
Provisioning must be setup by Gogo Business Aviation Customer Service to allow Gogo Business
Aviation Network connectivity for a new ATG 4000 Transceiver installation or an ATG 4000 Transceiver
removal and replacement.
For the fastest turn-around time, have available the Aircraft Tail # (i.e. N123AB) and the ATG 4000
Transceiver serial number prior to calling Gogo Business Aviation Customer Service.
Please advise the end customer on the following as soon as possible.
Important Note Regarding Gogo Business Aviation High Speed Internet Service Plans
 Important Information 
Gogo Business Aviation transceiver products are shipped with communications
services deactivated.
Submittal of a Subscriber Service Agreement (SSA via hard copy or online) is required to
activate services. PLEASE PLAN AHEAD – The activation process may take up to 3
business days after receipt of the initial SSA. Limited testing can be performed at that
time. Full service activation will occur when aircraft Owner/Operator submits the
completed SSA.
Gogo Business Aviation Services, Customer Service
Monday through Friday 7:30 AM to 5:00 PM USA Mountain Time
Phone: 1.303.301.3278 / Email: BAcustomerservice@gogoair.com
Testing and Setup, Section 4 Page 4-1

Subscriber Service Agreement (SSA) Process:
Step 1: As the installing Dealer/OEM, please log into your account at my.gogoair.com and begin an
installation by clicking “Start New Installation” and following the online instructions. Once all sections
are complete, request Activation.
Note – If you do not have a my.gogoair.com account, please contact Gogo Business Aviation
Customer Service at 1.888.286.9876, 1.303.301.3278, or bacustomerservice@gogoair.com.
Step 2: Once you have completed your installation and testing and are ready to deliver the aircraft to
the Customer, return to that installation in my.gogoair.com and indicate that the aircraft has been
delivered.
Step 3: We will then send an email to the Customer requesting that they complete their SSA through
an online wizard. Note - Gogo Business Aviation service plan information can be found at
www.business.gogoair.com.
Step 4: Once the Customer has completed their online SSA, Gogo Business Aviation will open a new
customer account using the information provided on the SSA.
*If the unit has been activated for dealer testing, be advised that if a properly completed and executed
SSA is not received within 7 days following aircraft delivery, Gogo Business Aviation may at its option
suspend communications services. Notify the Customer of this requirement to assist in a timely
submittal of the SSA.
If there are any questions on this process please contact Gogo Business Aviation Customer Service at
1.888.286.9876, 1.303.301.3278 or email bacustomerservice@gogoair.com.
To check for normal ATG 4000 Transceiver operation, connect to the Cabin Telecommunications Router
Wi-Fi using a laptop, open a web browser (ATG 4000 supports Internet Explorer, Firefox, etc). The Web
Browser should automatically route the web browser page to Gogo Business Aviation’s portal page. Upon
displaying this page, the ATG 4000 is operating normally.
4.4. 37B ACM, CTR, ST 4200 and ATG 4000 Transceiver Setup
4.4.1. 6B ACM Setup

®
The purpose of the Axxess Configuration Module (ACM) is to ensure that proper and accurate
configuration data, specific to one aircraft only, is available to the ATG 4000 system upon boot up. The
process for validating and selecting configuration data is completely automatic and requires no
intervention on the part of the Installer.
4.4.2. CTR Setup (if a CWAP is utilized, please refer to Installation Manual D14558)
67B
1. To configure the Gogo Business Aviation Cabin Telecommunications Router (CTR), connect a
laptop via the Ethernet Test Cable (P13063 Ethernet Cable) to the ST 4200 test port or other
wired LAN port (refer to Gogo Business Aviation Axxess Installation Manual D12004, Section
4.9., for full CTR setup details). Note: Unless the installation has been approved for Wi-Fi
operation, Wi-Fi should not be enabled.
2. Verify/select aircraft electrical power ON with Avionics and Cabin buses powered. Ensure that
the Gogo Business Aviation equipment is powered.
3. Ensure that the test laptop is connected to the CTR via wired Ethernet connection and not via a
Wi-Fi Connection.
4. Launch an Internet browser. In the browser’s address bar, type the following CTR Internet
Protocol (IP) address: http://192.168.1.1 then hit ENTER.

5. When prompted, log into the CTR (use the following credentials exactly as shown):
Username: admin
Password: *aircell1*
6. The web browser should now display the Router’s set-up screen page.
7. Click on the Wireless tab and the screen page below is now displayed:
NOTE: Only enable wireless on aircraft approved for wireless operations. Refer to your
installation approval documents.
Wireless Network Mode MIXED
Wireless Network Name NOTE: This is the factory set Wi-Fi broadcast name (Aircell-
XXXXX). Note this broadcast name for Wi-Fi connections.
Wireless Channel: Factory set (default is Channel 6). Do not change.
Wireless SSID Broadcast: Enabled
NOTE: If the Installer made changes, select “Save Settings” prior to exiting the screen (closing
the web browser) so that all changes made will be saved and become active. The CTR will
prompt to Continue if changes were successfully made. To exit CTR configuration/set-up screen,
simply close the web browser.

8. Click on the Setup tab and the screen page below is now displayed.
9. Verify/select DHCP is set to Disable.
NOTE: The phone system will be non-operational if the DHCP is disabled in the event of an
ATG 4000 failure or removal. If the phone system is needed to be operational before the ATG
4000 can be repaired/reinstalled, then you MUST temporarily enable the DHCP in the CTR, and
then disable it again after the ATG 4000 is repaired/reinstalled.
NOTE: If the Installer made changes select “Save Settings” prior to exiting the screen (closing the
web browser) so that all changes made will be saved and become active. The CTR will prompt to
Continue if changes were successfully made. To exit CTR configuration/set-up screen simply close
the web browser.
NOTE: The ACM does not store CTR settings.
Select
“Disable”

4.4.3. ST 4200 Setup
68B
1. To configure the ST 4200, connect a laptop via the Ethernet Test Cable (P13063 Ethernet Cable)
to the ST 4200 test port or other wired LAN port (refer to Gogo Business Aviation Axxess
Installation Manual D12004 for details).
2. Open a browser and in the browser’s address bar, type the following ST 4200 IP address:
http://192.168.1.10 then hit ENTER.
H H
3. When prompted, log into the ST 4200 MB (Mother Board) (use the following credentials exactly
as shown):
Username: Administrator
Password: aircell1mb
®
4. The web browser now displays the Axxess Motherboard screen page.
5. Click the DHCP Configuration link on the left.
6. Verify/select Current DHCP Status to Disabled.
NOTE: The phone system will be non-operational if the DHCP is disabled and the ATG 4000
fails.
NOTE: The ACM does not store ST 4200 configuration settings.
ST 4200
DHCP
mode
4.4.4. 69B ATG 4000 Setup

This setup is mandatory for first-time installations and whenever an ATG 4000 unit is replaced.
NOTE: Section 4.4.4.1 applies to ATG 4000, Software Version H (CP Opt Image 1.2.16.1), Version K
(CP Opt Image 2.0.2), Version L (CP Opt Image 2.1.1), Version M (CP Opt Image 2.1.2), Version N
(CP Opt Image 2.2.1), Version P (CP Opt Image 2.3) and Version R (CP Opt Inmage 2.4) systems
only. Unless otherwise denoted, the Software Version refers to the current software placard
located on the ATG unit (sample shown below):

After successfully logging into the ATG unit per the following sections, software version can be
viewed in the GUI under “Software , Current Software Version”:
CP Opt Image 1.0.8 = Software Version B

CP Opt Image 1.1.7 = Software Version C
CP Opt Image 1.1.14 = Software Version D
CP Opt Image 1.2.6 = Software Version E
CP Opt Image 1.2.12 = Software Version F
CP Opt Image 1.2.16 = Software Version G
CP Opt Image 1.2.16.1 = Software Version H
CP Opt Image 2.0.1 = Software Version J
CP Opt Image 2.0.2 = Software Version K
CP Opt Image 2.1.1 = Software Version L
CP Opt Image 2.1.2 = Software Version M
CP Opt Image 2.2.1 = Software Version N
CP Opt Image 2.3 = Software Version P
CP Opt Image 2.4 = Software Version R
At the time of this publication, the following instructions are for current software production units;
previous software will be similar, but it is highly recommended to upgrade to the latest versions.
Please contact Gogo Business Aviation Technical Support at 1-303-301-3278 or
BAtechsupport@gogoair.com.
4.4.4.1. 7BATG 4000, Software Versions H, J, K, L, M, N, P and R System Setup
NOTE: GUI screens will vary slightly between various software versions.
1. Ensure that the ACM is functioning properly before setting up the ATG 4000. Refer to Sections
4.4.1 and 4.6.
2. To configure the ATG 4000, establish a wired LAN connection via ATG or Axxess LAN port, or
Wi-Fi connection between the Cabin Telecommunications Router and a Laptop’s Wireless card.
3. Open a browser and allow the screen page to time out.
4. In the address bar, type the following http://192.168.1.15:8080/maintenance/ and press ENTER.
H H
5. The web browser now displays the ATG 4000 LOGIN screen page shown below.
6. When prompted, log into the ATG 4000 Transceiver and press LOGIN (use the following
credentials exactly as shown):
Username: atguser Password: letmein

7. After Login, the screen page below is now displayed.
8. Click on the “Configuration” tab and select “Basic” to display the screen page below:
Refer to
Step 11
(below)
Refer to
Step 12
(below)

9. In the “Aircraft Type” field, use pull down and select enter correct aircraft type (refer to Appendix
C for a list of aircraft codes).
10. In the “Airline Code” field, verify the code as BA01.
11. In the “Service Mode” field, select the desired mode with its radio button. “Gogo Biz Only” is the
default mode as shipped from the factory. “Auto Selection” will allow the ATG 4000 to
automatically select between AHSI and SBB service depending on availability. If a Customer
needs only one bearer service, set the appropriate radio button for “Gogo Biz Only” or “Satellite
Data Link Only”. Refer to Section 2.2.1 for additional details.
12. In the “System Fault Severity” field, select the desired fault display level with its radio button.
This feature requires installation and wiring of an indicator light to the Discrete Output #2
connections (refer to the Wiring Diagram in Section 10.0). An indicator light can be used to
display various fault levels according to the following table:
System Fault Level Likely Causes for Fault

• When the battery is not working and the
Warning
GPS time in not available via ARINC
(This indicates that the Internet connection
has been lost and the user could no longer • Flash usage reached 100%
use the service; the box has to be replaced • UNIFY crashes or is not running
and/or needs immediate action to recover the • DHCP crashes or is not running
service.)
• DNS crashes or is not running
• Flash usage reaches 95%
• Average CPU utilization reaches 90%
Caution • Temperature reaches warn threshold
(This indicates that there is an issue with the • When the size of the loaded new software
box and it needs technical support to fix it. image is greater than available memory in
The Internet Service from the user’s point of boot partition
view is still available.) • CM failure
• Battery failure
• GPS samples not available
Advisory
(This indicates that there is an internal issue
with the box and it could be a temporary None
problem. It can recover itself without
technical support.)
13. Set ARINC 429 RX PORT 1-4 speed selection to either HIGH or LOW as required by the GPS,
FMS or Airdata system. Refer to the ICD D12955 in Section 10.0 regarding required ARINC 429
labels. Mandatory ARINC 429 labels to ensure service are LAT-LONG-ALT-H.VEL-GMT and
UTC.
14. Set ARINC 429 labels as required per aircraft bus. Verify that the selected labels are available on
the appropriate bus prior to testing.
15. After all the fields have been set, press the “UPDATE” tab to save the changes.
NOTE: Service mode selection does not require power cycling the ATG 4000; all other
selections require that the ATG 4000 be power cycled before the change(s) will take effect.

4.4.4.2. DCHP Lease Time
By default, the lease time is set to a value of “Short Lease”. Users with old Gogo Business Aviation
handsets should use "Long Lease". Users may view the DCHP Lease time setting in the “Advanced
Configuration” section of the “Configuration” menu.
Users that make many flights (3+) a day with different users should change to the short lease time as a
long lease takes 24 hours to expire, in which the IP address assigned to a device is not recycled and able
to be provided to another device (in essence, if you ran out of IP address – 79 separate users in a 24
hour period, the next user attempting to connect would not be able to connect.)
A short lease time is 20 minutes and a long lease time is 24 hours.
NOTE: Whenever an ATG is configured with an UCS 5000, DHCP Lease Time must be set to “Short
lease” on the ATG Advanced Configuration page.

4.5. 39B ATG Ground Test (Software Versions H, J, K, L, M, N, P and R)
1. Make sure all the provisioning has been completed per Section 4.3.
2. Log into the GUI as before (refer to Section 4.4.4.):
3. The Home Page should appear as follows:

4. Click “Status” and select “Components Status”.
May indicate some

signal on the
ground if you have
ATG State line of sight to an
Gogo Business
Aviation ground
tower.
Displays SBB State

(when SBB system
is interfaced to the
Displays ACM ATG)
Status (should show
“Connected”)
Shown in
meters (not
feet)
Labels on 429
Active; these
six labels must
be present to
get Internet
service.

“Gogo Biz Inflight Internet” status shows the state of the ATG 4000 and its link to the network.
The different states are as follows:
Not Available – indicates that the ATG 4000 is still in boot up or system test mode.
Ready for Operation – indicates that the system is functional and waiting to establish an active
link to the network.
Call Established – indicates that the link between the aircraft and the ground network has been
established. Connections to the Internet can now proceed.
“Satellite Data Link” status shows the state of the SwiftBroadband subsystem when it is
installed. The different states are as follows:
Not Available – indicates that no WAN connection is detected or no link to the satellite exists.
Ready for Operation – indicates that a WAN link exists but there is no link to the satellite is
available.
Operational – indicates that the WAN link is functional and in satellite data link “service mode”.
“ACM” status shows the state of the ACM in system. The two states are as follows:
Not Connected – indicates that no Ethernet link to the ACM or the ACM is inoperative.
Connected – indicates that the ACM is functional and the Ethernet link is established.
When the aircraft is on the ground and not connected to the AHSI network, the signal strength
indicator will typically show no signal (although an indication is possible if an AHSI ground site is
in the vicinity).
5. Verify that the “Gogo Biz Inflight Internet” status is “Ready for Operation”.
6. The “Satellite Data Link” status will depend on whether a SwiftBroadband subsystem is part of
the installation and if so, whether it has a clear view of the sky. Reference the different states in
Step 4 above.
7. Verify that the ACM is “Connected”.
8. Verify that the “Ethernet Switches” status show “Up” for the CPU port and any additional LAN
ports which an active device is connected, and show “Down” for any unused LAN ports.
9. Verify that ARINC 429 Ports 1-4 are either connected or not connected, and the speed(s) are set
high or low (depending on required GPS settings), and that ARINC labels are being received on
connected ports (LAT-LONG-ALT-H.VEL-GMT-UTC are all needed to obtain service).
NOTE: The display of ARINC 429 labels is only a snapshot and does not update in real time.

4.5.1. Discrete Annunication Test (Software Versions H, J, K, L, M, N, P and R)
70B
The Discrete Annunciation Test page maybe used as a diagnostic tool to verify proper wiring and
functionality of discrete connections. This can test ATG LEDs and discrete output lights. The test control
page is found under the Test & Diagnostic header of the main GUI page and appears as follows:
Use any of the “Start Test” buttons next to a discrete output or LED to perform the test. The discrete or
LED will flash accordingly for visual confirmation that it is working properly. The test can be stopped by
pressing ‘STOP TEST’ button or when the timer expires. Performing any of these tests will prohibit the
discrete output or LED to display proper status until a power cycle of the box.
4.6. 40B ACM Functional Test

Completed on the ground as visual access to the LED indicators is required.
®
1. With ATG 4000 Transceiver and ACM (Axxess Configuration Module) powered up (boot up is
approx. 5 minutes), normal operation of the ACM can be verified by the ACM LED indicators
(STATUS, LINK and CAPACITY). Solid Green LEDs illumination means that the ACM is
operating normally. Refer to Appendix A for a color-coded chart of ACM and ATG 4000 LEDs.
2. If the ACM LED (STATUS or CAPACITY) indicators illuminate a solid or flashing red, the ACM
needs to be returned to the manufacture for repair.
3. If ACM LED CAPACITY indicator is illuminating solid amber, the ACM needs to be returned to the
manufacturer for repair.

4.7. 42B ATG Flight Test (Software Versions H, J, K, L, M, N, P and R)
1. The ATG 4000 system-equipped aircraft must be flying above 10,000 feet AGL in order to gain
access to the AHSI network. Ensure that all provisioning, setup, and ground testing have been
completed successfully to avoid ineffective use of costly flight time.

4. Click “Status” and select “ATG Status”.
When pressed,
this will indicate
what devices
are connected
and their
associated
MAC addresses
Indicates
current state of
discrete inputs
and outputs
Indicates
realtime
indication of
LEDs on the
front of the ATG
and condition of
the LED
indication
5. Verify that the “ATG Operational State” and “Processor Operational State” are Enabled.
6. Verify that the “ST 4200 Operational State” is “Connected”.
7. Verify that the “Flight State” is “Above Service Altitude”.
8. Verify that the “Flight Altitude (above ground level)” agrees with the indication on the cockpit
altimeter (your ARINC 429 altitude source). Note: This is an average ALT based on the internal
ATG map. It will not be exactly the same as indicated ALT.
9. Click “Status” and select “Components Status”.

Indicates last
received ARINC
429 value;
altitude is
displayed in
meters
10. Verify that the ATG Aircard State shows “Call Established”.
11. If wired, verify that the Satellite Data Link shows “Ready For Operation” or “Operation”.
12. Verify that the ACM shows “Connected”.
13. Verify that the Ethernet Switches are “Up” or “Down” and the CPU Port is “Up” (Note: Up and
Down status is based on ports being wired and active at the time you accessed this GUI).
14. Verify that ARINC 429 Ports 1-4 are either connected or not connected, and the speed(s) are set
high or low (depending on your ARINC 429 inputs wire), and that all ARINC labels are being
received on connected ports. You must have these six ARINC labels for service: LAT, LONG,
ALT, H. VEL, GMT and UTC.
NOTE: You will have NO connectivity if you are below 10,000 AGL or if you lose ARINC 429
data inputs from the GPS, FMS or Airdata bus or have no connection to the ST 4200 phone
transceiver.
NOTE: The display of ARINC 429 labels is only a snapshot and does not update in real time.

4.7.1. In-Flight User Operation Test Procedures and Speed Test Recommendations
71B
1. Before undertaking flight test procedures the installer shall ensure that all ground checks and
installation verifications have been complete.
2. Flight testing of the ATG system and AHSI broadband service should be done with multiple laptop
computers to be representative of the expected simultaneous users on board the aircraft. Three
to five computers is a typical maximum for the normal business jet aircraft.
3. At each user laptop ensure that WiFi is enabled and that the computer is connected to the Gogo
Business Aviation WiFi device (CTR), or the computer is connected via an Ethernet cable to an
ATG/CTR/ST 4200 LAN port.
4. At each computer use the ATG system to perform the one or more of the following activities:
• Web-Mail
• VPN
• Server-based Outlook Email including normal attachments (Excel, PowerPoint, etc.)
• File Transfers
• Web Surfing
• Limited Video and/or Music downloads (see details below)
Important Information
The Gogo Biz service utilizes the most advanced commercially deployed telecom wireless broadband
protocol available – CDMA EVDO. The theoretical maximum throughput for EVDO is 3.1 megabits
per second (Mbps) on the forward link to the aircraft (data delivered to the user) and 1.8 megabits per
second (Mbps) on the reverse link to the ground (data from the user).
When aircraft speed, altitude, distance from a network site, and environmental factors are considered
typical speeds will be less than the theoretical maximums. It should also be noted that this
throughput is a shared resource, divided between all users and aircraft systems located in a particular
sector of the network.
To preserve a high quality of service for all users, Gogo Business Aviation, like other Internet Service
Providers, employs traffic shaping. Part of that traffic shaping includes throttling of throughput to
individual users that place a high demand on the network.
The actual service speeds you experience will vary depending on number of users on the aircraft,
applications being used, number of aircraft in a network sector, and aircraft speed, altitude and
distance to a network site.
NOTE: – The Gogo Biz broadband network provides reliable service above 10,000 ft AGL. Below that
altitude you will experience a reduction in service or no service.
5. Shut down all but one laptop and conduct a speed test using the single computer. Gogo
Business Aviation recommends using the following on-line connectivity speed test site.
http://www.testmy.net/
H
This speed test site listed above has been verified by Gogo Business Aviation to provide the
most accurate test results. Remember to use the tool in the Megabit (Mbps) mode and not
Megabytes (MBps).

The user experience noted in Step 4 and the speed test above will verify that the ATG installation and
AHSI services are functioning properly. NOTE – it is normal to see individual speed tests that are less
than the theoretical values above due to varying demands on a sector or aircraft location/altitude.
4.7.2. Ping Test (Software Version H, J, K, L, M, N, P and R)

72B
The ping test may be used as an additional diagnostic tool to verify connections from the ATG 4000 to the
Gogo Biz network. The test control page is found under the Test & Diagnostic header of the main GUI
page. Use any of the “Test” buttons to verify an Ethernet connection to the listed device or network.
An example of a ping test where networking and data layer have good connectivity is as follows:
With Internet
Explorer, you
Need to be in service area may not be
(United States and above able to scroll
10,000 AGL) for these down to see
pings to work. all the lines.
Refer to Appendix A for further troubleshooting.

4.8. 42B ATG OEM Test (Software Versions K, L, M, N, P and R)
NOTE: GUI screens will vary slightly between various software versions (version N shown).
1. The ATG 4000 system-equipped aircraft must be on the ground with a ground speed of less
than 15 mph and the ATG must have signal indication in order to be able to be put in an OEM
test mode.

4. Click “Status” and select “ATG Status”.
5. Verify that the “ATG Operational State” and “Processor Operational State” are Enabled.
6. Verify that the “ST 4200 Operational State” is “Connected”
7. Verify that the “Flight State” is “GATE” or “GROUND”.
8. Verify that the ATG has signal indication (NOTE: This is not always possible depending on the
location of the aircraft to a cell tower).
9. Click on the “Test & Diagnostics” tab and select “Special Diagnostic” from the pull-down menu.
10. When the “Special Diagnostics” page has completed loading, select “Ground Connectivity Test”
IMPORTANT NOTE: The OEM test is for testing connectivity and access to the Gogo Business
Aviation ground network when an Aircraft is in a location where it has connectivity to the Gogo
Business Aviation ground network. This mechanism is not to be used to accurately test link speed,
voice quality, or device loading on the network.

11. A dialog box will be pop up asking for a password, enter “letmein” as the password.
12. The ATG will now be in a “Cell On Wheels (CoW)” for 15 minutes, which allows users to connect
to the network, if network access is available at the location of the Aircraft when the test is
performed.
13. After the 15 minute period, the “CoW” mode will be disabled and flight status on the “ATG Status”
page will return to a “Gate” or “Ground” mode.
NOTE: It is recommended that after running one or more of the “Special Diagnostic” tests that the
ATG LRU be rebooted for normal operation. Normal operation CANNOT be guaranteed until a reboot
is performed on the ATG.
4.9. 43B ATG 4000 Provisioning Checksheet

®
Gogo Biz activated Complete__________
CTR Setup Complete__________
ST 4200 Setup Complete__________
ATG 4000 Setup Complete__________
ATG 4000 Ground Test Complete__________
ATG 4000 Flight Test Complete__________
4.10. 43B ATG 4000 Software Keys

Many future benefits and features to ATG Gogo Biz will be easily added by ordering software key
codes that can be added to the unit in the field. These keys will be ordered following the same
process you currently use to order any Gogo Business Aviation part, i.e. PO to Inside Sales with
the part number, price, etc. Once the key is ordered, a certificate of entitlement will be sent to
you and then the key code can be generated through mygogoair. For further details, you can
contact any of our representatives at Gogo Business Aviation Inside Sales at 1-888-328-0200.
Please refer to Appendix D for the procedure to add or uninstall ATG software keys.


5.0 CLEANING
4B
5.1. Introduction
4B
The appearance of a completed installation is an important aspect of Customer satisfaction. Finger

prints, smudges, wire clippings, and metal shavings should all be removed before the Customer inspects
your work. Vacuum the affected area and clean the surrounding area completely.
5.2. Recommended Cleaning Materials

45B
Mild soap and water for most plastics is recommended.

CAUTION
Use Isopropyl Alcohol carefully as it may react with some plastics in the area. Isopropyl Alcohol should
be used to clean connector contacts and metal parts, if required.
5.3. Procedure
46B
When Isopropyl Alcohol is used for the cleaning of system connectors, be sure to use a foam type Q-Tip
to prevent the residue that can be left by a cotton Q-Tip.
Cleaning, Section 5 Page 5-1

Cleaning, Section 5 Page 5-2

6.0 FITS AND CLEARANCES
5B
The attached sheets provide additional installation instructions for the ATG 4000. In addition to general
notes, the attached sheets include the unit dimensional information, mounting provision dimensions,
connector pin-out and connector orientation diagrams.
NOTE
The Notes and Tables on these pages are very important; study them carefully.
6.1. 47B ATG 4000
ICD D13238 Revision E, 5 pages 11x17 will follow this page.

6.2. 48B ACM
ICD D13071 Revision G, 3 pages 11x17 will follow this page.
Fits and Clearances, Section 6 Page 6-1

4 3 2 1
REVISION HISTORY
REV ECO NUMBER DATE DESCRIPTION APPROVED
NOTES: A C03142 2009-04-13 INITIAL RELEASE M. HINTON
MODIFIED NOTE 3, DELETED NOTE 5, ADDED VENTILATION
1. REFER TO AIRCELL DRAWING 290001 FOR FAA/PMA ELIGIBILITY LIST B C04141 2009-09-21 AREA SHEET 2 ZONE A3 M. HINTON
C C03949 2009-11-23 CHANGE NOTE 7 J. STRANDQUIST

2. ASSEMBLY DEFINITION: P13989, ATG 4000 D C05334 2010-06-10 CHGD NOTES 2 & 3 ADDED LIGHTWEIGHT TRAY INFO,
ADDED TRAY TO SHEET 4 M. HINTON
P14291, MOUNTING TRAY E C05773 2010/11/16 CHGD LIGHTNING SUSCEPTIBILITY CATEGORY CODE Y.ROY
P14291-002, LIGHTWEIGHT MOUNTING TRAY
P14290, OPTIONAL SIDE MOUNTING RAILS
3. WEIGHT
ATG 4000: 11.8 POUNDS MAX
MOUNTING TRAY: 2.5 POUNDS MAX
B LIGHTWEIGHT MOUNTING TRAY: 1.6 POUNDS MAX B
OPTIONAL SIDE MOUNTING RAILS: 0.9 POUND MAX
4. FOR ELECTRICAL ICD REFER TO AIRCELL DRAWING D12955.
5. QUALIFICATION TESTING PER RTCA/DO-160F

[F2W]BAB[S(C,Y)]EYFXFXZ[BI]BX[AC]RRM[B2E1X]XXAX
TEMPERATURE AND ALTITUDE: SECTION 4, CATEGORY F2W
TEMPERATURE VARIATION: SECTION 5, CATEGORY B
HUMIDITY: SECTION 6, CATEGORY A
OPERATIONAL SHOCK AND CRASH SAFETY: SECTION 7, CATEGORY B
VIBRATION: SECTION 8, CATEGORY S (CURVES C AND Y)
EXPLOSIVE ATMOSPHERE: SECTION 9, CATEGORY E
WATER PROOFNESS: SECTION 10, CATEGORY Y
FLUIDS SUSCEPTIBILITY: SECTION 11, CATEGORY F
MINERAL BASED
NON-MINERAL BASED
PHOSPHATE ESTER-BASED (SYNTHETIC) TYPE IV
SILICON-BASED
FILE NAME: [3D: C01] D13238 [ICD, MECHANICAL, AIR-TO-GROUND TRANSCEIVER, ATG 4000]
SYNTHETIC HYDROCARBON BASED
SAND AND DUST: SECTION 12, CATEGORY X
FUNGUS: SECTION 13, CATEGORY F
SALT FOG TEST: SECTION 14, CATEGORY X
MAGNETIC EFFECT: SECTION 15, CATEGORY Z
POWER INPUT: SECTION 16, CATEGORY BI
VOLTAGE SPIKE: SECTION 17, CATEGORY B
AUDIO FREQUENCY SUSCEPTIBILITY: SECTION 18, CATEGORY X
INDUCED SIGNAL SUSCEPTIBILITY: SECTION 19, CATEGORY AC
RADIO FREQUENCY SUSCEPTIBILITY: SECTION 20, CATEGORY RR
RADIO FREQUENCY EMISSION: SECTION 21, CATEGORY M
LIGHTNING INDUCED TRANSIENT SUSCEPTIBILITY: SECTION 22, CATEGORY XXE1X
LIGHTNING DIRECT EFFECTS: SECTION 23, CATEGORY X
ICING: SECTION 24, CATEGORY X
A ELECTROSTATIC DISCHARGE: SECTION 25, CATEGORY A A
FIRE, FLAMMABILITY: FAR PART 25, APPENDIX F INTERFACE CONTROL DRAWING
6. CENTER OF GRAVITY IN EACH ORTHOGONAL AXIS SHOWN ON SHEET 2, INDICATED BY UNLESS OTHERWISE SPECIFIED
APPROVALS
DIMENSIONS ARE IN INCHES. 303 SOUTH TECHNOLOGY COURT
TOLERANCES ARE: DRAFTER BUILDING A
7. MECHANICAL MOUNTING PER FAA AC43.13-1B (AIRCRAFT INSPECTION & REPAIR). DECIMALS ANGLES MICHAEL HINTON BROOMFIELD, COLORADO
.X .1 2 80021 U.S.A.
.XX .03
DESIGN ENGINEER
MICHAEL HINTON
8 INDICATES AREA TO BE KEPT CLEAR FOR ADEQUATE VENTILATION.
ICD, MECHANICAL, AIR-TO-
.XXX .010 TITLE
MANUFACTURING
DO NOT SCALE DRAWING TOM VILLIERS
MATERIAL
QUALITY
MARK BARNES
GROUND TRANSCEIVER, ATG
THIRD ANGLE PROJECTION TREATMENT
PROJECT LEAD
MICHAEL HINTON SIZE CAGE CODE
4000
PART NUMBER REV
FINISH
INFORMATION IN THIS DRAWING IS
PROPRIETARY. IT IS ISSUED IN CON-
FIDENCE AND SHALL NOT BE USED
AS A BASIS FOR MANUFACTURING
B 1NQ67
SCALE: 1:4
--
DOCUMENT NUMBER CALC. WT. ACT. WT. SHEET 1 OF 5
E
WITHOUT WRITTEN PERMISSION
FROM AIRCELL D13238
4 3 2 1
4 3 2 1
1.25
.38 6.0 .52
.10
B B
J1
J2
J3 3.25
J4
J5
7.621 8.
J6
5.52
4.63 J7
3.78 3.8
3.44
2.67
1.82
1.74
.10
1.250 8. 1.25
8. .250 7.50 2.50
.533 .250 12.52
1.46
1.9
A A
3.07
.13 3.56 .13
SIZE CAGE CODE PART NUMBER REV
B 1NQ67
SCALE: 1:2
--
E
D13238
4 3 2 1
4 3 2 1
6X .281
(PROVISION FOR END-USER
SUPPLIED 1/4 UNx FASTENER)
1.65 1.75
4.20
B B
1.65 1.75
SCALE 1:4
6.73 2.80
11.75
5.83
1.8
1.34
A 6.8 A
1.42 2.1
15.25
STANDARD MOUNTING TRAY

B 1NQ67
SCALE: 1:2
--
E
D13238
4 3 2 1
4 3 2 1
4X .173 THRU ALL

2X .173
.338 X 100° , NEAR SIDE
SUPPLIED #8 UNx FASTENER)
SUPPLIED #8 UNx FASTENER)
B B
4.19 2.61
.79
.39 3.26 9.50
FILE NAME: [3D: A07] D13238 [ICD, MECHANICAL, AIR-TO-GROUND TRANSCEIVER, ATG 4000]
3.63
A A
.37 7.32
14.92 2.10
2.55
LIGHTWEIGHT MOUNTING TRAY

B 1NQ67
SCALE: 1:2
P14291-002
E
D13238
4 3 2 1
4 3 2 1
4X .177 10.02 1.8 3.8

B SUPPLIED NO.8 UNx FASTENERS) B
8.39 9.1
.8
A A
OPTIONAL SIDE MOUNT RAILS

B 1NQ67
SCALE: 1:2
--
E
D13238
4 3 2 1
4 3 2 1
REVISION HISTORY
REV ECO NUMBER DATE DESCRIPTION APPROVED
NOTES:
A C03142 2009-04-13 INITIAL RELEASE M. HINTON
1. REFER TO AIRCELL DRAWING 290001 FOR FAA/PMA ELIGIBILITY LIST B C04525 2009-11-16 ADD GND STUD THREAD CALLOUT ON SHT 2 J. STRANDQUIST
C C03949 2009-11-23 CHANGE NOTE 7 J. STRANDQUIST
2. ASSEMBLY DEFINITION: P14126, AXXESS CONFIGURATION MODULE D C05548 2010/08/26 SHT2, ZONE 2B, M3 X 0.5 WAS 4-40 UNC Y. ROY
E C05773 2010/11/16 CHGD LIGHTNING SUSCEPTIBILITY CATEGORY CODE Y.ROY
3. WEIGHT: 0.5 POUNDS F C08542 2012/11/28 ADDED NOTE 8 REGARDING GROUNDING Y. ROY
LABEL PLACEMENT & CORRECTION TO POWER INPUT
4. ELECTRICAL SPECIFICATIONS: G C09290 2013/04/03 Y. ROY
LEVELS
VOLTAGE: 18.0 - 32.5 VDC
POWER: NOMINAL - 2.5 W
MAXIMUM - 18 W WITH HEATERS
5. MATING CONNECTOR (DA15 FEMALE WITH EMI BACKSHELL) IS AIRCELL P/N P12527.
B 6. QUALIFICATION TESTING PER RTCA/DO-160F B

[F2W]BBB[S(C,Y)]EYFXFXZ[BI]BX[AC]RRM[B2E1X]XXAX
TEMPERATURE AND ALTITUDE: F2W
TEMPERATURE VARIATION: B
HUMIDITY: B
OPERATIONAL SHOCK AND CRASH SAFETY: B
VIBRATION: S
CURVES C AND Y
EXPLOSIVE ATMOSPHERE: E
WATER PROOFNESS: Y
FLUIDS SUSCEPTIBILITY: F
MINERAL BASED
NON-MINERAL BASED
PHOSPHATE ESTER-BASED (SYNTHETIC) TYPE IV
SILICON-BASED
SYNTHETIC HYDROCARBON BASED
SAND AND DUST: X
FUNGUS: F
SALT FOG TEST: X
MAGNETIC EFFECT: Z
POWER INPUT: BI
VOLTAGE SPIKE: B
AUDIO FREQUENCY SUSCEPTIBILITY: X
INDUCED SIGNAL SUSCEPTIBILITY: AC
RADIO FREQUENCY SUSCEPTIBILITY: RR
RADIO FREQUENCY EMISSION: M
LIGHTNING INDUCED TRANSIENT SUSCEPTIBILITY: XXE1X (CABLE BUNDLE),
B2XXX (POWER PINS)
LIGHTNING DIRECT EFFECTS: X
ICING: X
ELECTROSTATIC DISCHARGE: A
FIRE, FLAMMABILITY: FAR PART 25, APPENDIX F, CATEGORY X
7. CENTER OF GRAVITY IN EACH ORTHOGONAL AXIS SHOWN ON SHEET 2, INDICATED BY
FILE NAME: [3D: -] D13071 [ICD, Axxess Configuration Module]

8. MECHANICAL MOUNTING PER FAA AC43.13-1 (AIRCRAFT INSPECTION & REPAIR).
9. ELECTRICAL BONDING OF THE AXXESS CONFIGURATION MODULE (ACM) TO THE HOST

AIRFRAME IS ESSENTIAL FOR OPTIMUM PERFORMANCE. BONDING OF THE SYSTEM
A
GROUND IS ACCOMPLISHED VIA ONE OF TWO PATHS: (1) THROUGH PINS "3", "7", AND A
"11" IN FRONT PANEL JACK J1; OR (2) THROUGH THE STANDALONE GROUNDING STUD
PHYSICALLY LOCATED NEXT TO J1. (IT IS ALLOWABLE BUT NOT NECESSARY TO USE INTERFACE CONTROL DRAWING
BOTH OF THESE PATHS TO GROUND.) MAXIMUM RECOMMENDED IMPEDANCE
BETWEEN J1 (OR THE GROUNDING STUD), ON THE ONE HAND, AND THE HOST UNLESS OTHERWISE SPECIFIED
APPROVALS 303 SOUTH TECHNOLOGY COURT
DIMENSIONS ARE IN INCHES.
AIRFRAME, ON THE OTHER, IS 2.5 mΩ PER MIL-STD-464. REFER TO FAA ADVISORY TOLERANCES ARE: DRAFTER BUILDING A
CIRCULAR AC43.13-1B, CHAPTER 11 FOR GUIDANCE ON ESTABLISHING A PROPER DECIMALS ANGLES YANCEY ROY BROOMFIELD, COLORADO
GROUND DURING INSTALLATION. THE SERVICES OF A REPUTABLE AIRCRAFT .X .1 2 80021 U.S.A.
.XX .03
DESIGN ENGINEER
EQUIPMENT INSTALLER SHOULD BE USED WHERE IN-HOUSE CUSTOMER EXPERTISE MICHAEL HINTON
ICD, AXXESS CONFIGURATION
.XXX .010 TITLE
IN THIS AREA IS NOT AVAILABLE. MANUFACTURING
DO NOT SCALE DRAWING TED TRYKE
MATERIAL
QUALITY
REBECCA JESSEP
MODULE
PROJECT LEAD
THIRD ANGLE PROJECTION TREATMENT MICHAEL HINTON SIZE CAGE CODE PART NUMBER REV
FINISH
FIDENCE AND SHALL NOT BE ISSUED
B 1NQ67
SCALE: 1:1 DOCUMENT NUMBER
SEE NOTE 2
CALC. WT. ACT. WT. SHEET 1 OF 3
G
WITHOUT WRITTEN PERMISSION
FROM AIRCELL LLC D13071
4 3 2 1
4 3 2 1
4.79
3.30 .31
.25
B B
STAINLESS STEEL GND STUD

M3 X 0.5 THDS
4.00 3.50
J1
.59 .125 4X
2.40 SUPPLIED #4 UNx FASTENER)

.11 2.00
A A
1.00
.29
B 1NQ67
SCALE: 1:1
SEE NOTE 2
G
D13071
4 3 2 1
4 3 2 1
J1 ETHERNET AND POWER
PIN SIGNAL
1 RX- J1
2 TX-
3 CHS GND
GROUND
4 RESERVED (FUTURE USE)
7 CHS GND
B 8 +28V DC IN B
9 RX+
10 TX+
11 CHS GND
15 28V RTN
PIN 1 PIN 8
PIN 9 PIN 15

A A
B 1NQ67
SCALE: 1:1
SEE NOTE 2
G
D13071
4 3 2 1
Fits and Clearances, Section 6 Page 6-2

7.0 SYSTEM SPECIFICATIONS
6B
7.1. Purpose
49B
This Section provides the specifications for the ATG 4000 component along with mounting options.
7.2. Product Definition

50B
The ATG 4000 System utilizes the P13989 (ATG 4000) and the P14126 (ACM). The ATG 4000 is
®
intended for aircraft requiring subscriber interface to the Gogo Biz network.
7.3. 51B Associated Reference Documents

RTCA/DO-160F, Environmental Conditions & Test Procedures for Airborne Equipment
7.4. Technical Specifications

52B
7.4.1. 73 ATG 4000

The ATG 4000 is comprised of the following items (connector manufacturing P/Ns are shown for
reference only):
The ATG 4000 is comprised of the following items:

P13989 .................................................... ATG 4000
P14427 (MS27467E25F35P) .................. P1 Connector, Shell Size 25
P15088 (M85049/49-2-24N) ................... P1 Backshell, Strain Relief
P14428 (MS27467E13F4S) .................... P2 Connector, Shell Size 13
P14429 (MS27467E13F35S) .................. P3 Connector, Shell Size 13
P14291 .................................................... Mounting Tray, ATG 4000
P14291-002 ............................................. Lightweight Mounting Tray, ATG 4000
P14290 .................................................... Side Mounting Rails (optional)
Dimensions
ATG 4000 ............................................................. 12.5” L x 3.8” W x 7.6” H
(31.8 cm x 9.65 cm x 19.3 cm)
ATG 4000 ¼ ATR Standard Tray......................... 15.25” L x 4.2” W x 5.8” H
(38.7 cm x 10.7 cm x 14.7 cm)
ATG 4000 ¼ ATR Lightweight Tray ..................... 14.92” L x 4.19” W x 3.63” H
(37.9 cm x 10.64 cm x 9.2 cm)
NOTE: Tray dimensions do not include the locking knob thumbscrew assembly.
Weights
ATG 4000 ............................................................. 11.5 lbs. (5.2 kg)
Mounting Tray (P/N P14291) ............................... 2.5 lbs. (1.1 kg)
Lightweight Mounting Tray (P/N P14291-002) ..... 1.4 lbs. (0.64 kg)
Optional Side Mounting Rails ............................... 0.9 lbs. (0.4 kg)
System Specifications, Section 7 Page 7-1

Power Requirements 18-32.2 VDC, 8.333 AMP maximum at 18.0 VDC
Environmental (RTCA/DO-160F)
Temperature and Altitude…… ................ Section 4, Category F2W (55K ft MSL, -55°C to +70°C
operational) (-67°F to+158°F)
Temperature Variation……. .................... Section 5, Category B
Humidity………………………. ................. Section 6, Category A
Shock and Crash Safety ......................... Section 7, Category B
Vibration………………………. ................ Section 8, Category S (Curves C and Y)
Explosive Atmosphere ............................ Section 9, Category E, Environment II
Waterproofness ....................................... Section 10, Category Y
Fluid Susceptibility .................................. Section 11, Category F (hydraulic fluids)
................................................................ a. Mineral based
................................................................ b. Non-mineral based
................................................................ c. Phosphate ester-based (synthetic), Type IV
................................................................ d. Silicone-based (synthetic)
................................................................ e. Synthetic hydrocarbon base
Fungus Resistance ................................. Section 13, Category F
Magnetic Effect ....................................... Section 15, Category Z
Power Input…………………… ................ Section 16, Category B
Voltage Spike………………… ................. Section 17, Category B
Induced Signal Susceptibility .................. Section 19, Category AC
Radio Frequency Susceptibility .............. Section 20, Category RR
(Radiated and Conducted)
RF Emission…………………................... Section 21, Category M
Lightning Induced Transient
Susceptibility ........................................... Section 22, Category XXXXX (power supply pins)
Section 22, Category XXE1X (shielded cable bundles)
Electrostatic Discharge ........................... Section 25, Category A
7.4.2. 74B ACM

The ACM is comprised of the following items (connector manufacturing P/Ns are shown for
reference only):
The ACM is comprised of the following items:

P14126 .................................................... ACM
P12527 .................................................... P1 Connector, DA15, Female, Crimp, with EMI
Backshell (Positronic Industries part number
RD15F10GEX-50-1023.5)
Dimensions
ACM ........................................................ 4.79” L x 4.0” W x 1.0” H
(12.17 cm x 10.16 cm x 2.54 cm)
Weights
ACM ........................................................ 0.5 lbs. (.2 kg)

Power Requirements 18-32.5 VDC, 1.0 Amp maximum at 18.0 VDC
Environmental (RTCA/DO-160F)
Temperature and Altitude…… ................ Section 4, Category F2W (55K ft MSL, -55°C to +70°C
operational) (-67°F to+158°F)
Temperature Variation……. .................... Section 5, Category B
Humidity………………………. ................. Section 6, Category B
Shock and Crash Safety ......................... Section 7, Category B
Vibration………………………. ................ Section 8, Category S (Curves C and Y)
Explosive Atmosphere ............................ Section 9, Category E, Environment II
Waterproofness ....................................... Section 10, Category Y
Fluid Susceptibility .................................. Section 11, Category F (hydraulic fluids)
................................................................ a. Mineral based
................................................................ b. Non-mineral based
................................................................ c. Phosphate ester-based (synthetic), Type IV
................................................................ d. Silicone-based (synthetic)
................................................................ e. Synthetic hydrocarbon base
Fungus Resistance ................................. Section 13, Category F
Magnetic Effect ....................................... Section 15, Category Z
Power Input…………………… ................ Section 16, Category B
Voltage Spike………………… ................. Section 17, Category B
Induced Signal Susceptibility .................. Section 19, Category AC
Radio Frequency Susceptibility .............. Section 20, Category RR
(Radiated and Conducted)
RF Emission…………………................... Section 21, Category M
Lightning Induced Transient
Susceptibility ........................................... Section 22, Category XXXXX (power supply pins)
Section 22, Category XXE1X (shielded cable bundles)
Electrostatic Discharge ........................... Section 25, Category A


8.0 SPECIAL TOOLS, FIXTURES AND EQUIPMENT
7B
8.1. Introduction
53B
No special tools are required for the installation of the ATG 4000.
®
8.2. 54B ATG 4000 Configuration for ST 4200 Axxess using Ethernet Interface
• A Laptop PC with a RJ 45 Ethernet connection port
• A Laptop with Wi-Fi capabilities when Wi-Fi connections are available through the Axxess
CTR or other Wireless Access Point (WAP)
• A Web Browser installed (i.e., Internet Explorer).
No other special test equipment is required to determine the operational status of the ATG 4000.
Refer to Section 4.0 on testing for the procedure to verify that the unit is serviceable.
Special Tools, Fixtures and Equipment, Section 8 Page 8-1

Special Tools, Fixtures and Equipment, Section 8 Page 8-2

9.0 PARTS LIST
8B
9.1. Introduction
5B
Please refer to Section 7.0, System Specifications, for a list of important parts.
Parts List, Section 9 Page 9-1

Parts List, Section 9 Page 9-2

10.0 WIRING DIAGRAMS
9B
10.1. Wiring Diagrams

56B
The attached sheets provide additional installation instructions for the ATG 4000. In addition to general
notes, the attached sheets include wiring diagrams for a typical ATG 4000 system installation, which
®
shows ATG 4000 connected with a CTR and an Axxess II ST 4200 Transceiver.
The Notes and Tables on these pages are very important, study them carefully.
10.2. 57B ATG 4000 and ACM
Drawing D13601 Revision E, 3 pages 11x17 will follow this page.

Drawing D12955 Revision B, 2 pages 11x17 will follow this page.
Wiring Diagrams, Section 10 Page 10-1

4 3 2 1
REVISION HISTORY
NOTES: ECO DATE
REV DESCRIPTION (MM/DD/YYYY) APPROVED
NUMBER
1 THIS DRAWING DESCRIBES THE WIRING INTERFACES FOR THE GOGO HIGH SPEED INTERNET SYSTEM. MAJOR D C08297 ADD J2 PIN C GROUND & SHIELD 2012-10-178 J. ARTHUR
COMPONENTS FOR A TYPICAL INSTALLATION ARE LISTED IN TABLE 1 (SHT 1). REFER TO THE GOGO AXXESS
E C14816 DRAWING CLARIFICATION 2015-07-21 J. HONEY
INSTALLATION MANUAL (D12004) FOR DETAILS ABOUT THE CABIN TELECOMMUNICATIONS ROUTER (CTR). REFER
TO THE THRANE & THRANE AERO-SB LITE INSTALLATION & MAINTENANCE MANUAL (TT98-127093) FOR DETAILS
ABOUT THE SWIFTBROADBAND UNIT (SBU), INCLUDING INTERCONNECT, WIRING INSTRUCTIONS, AND CABLE LOSS.
REFER TO THE CORRESPONDING DOCUMENTATION FOR OTHER SATELLITE DATA LINK AVIONICS, IF APPLICABLE. 10. THE VOLTAGE RANGE FOR THE GOGO HIGH-SPEED INTERNET SYSTEM IS 18 - 32 VDC. WHEN SIZING POWER
WIRES AND CIRCUIT PROTECTION, CONSIDER THE FOLLOWING ELECTRICAL POWER SPECIFICATIONS:
2. WIRE TYPE / SIZE AND CIRCUIT PROTECTION SUGGESTIONS IN THIS DRAWING ARE FOR A TYPICAL INSTALLATION.
IT IS THE RESPONSIBILITY OF THE INSTALLING ORGANIZATION TO ENSURE THAT ONLY PROPER WIRE TYPE / SIZE (A) AIR-GROUND TRANSCEIVER (ATG 4000 OR ATG 5000): 812 AMP MAX (WITH HEATERS ON)
AND PROPERLY RATED CIRCUIT PROTECTION DEVICES (CIRCUIT BREAKERS) ARE SPECIFIED FOR ANY PARTICULAR (B) AIRCELL CONFIGURATION MODULE (ACM): 1 AMP MAX
AIRCRAFT INSTALLATION, AND THAT THE 28 VDC BUS TO WHICH SYSTEM COMPONENTS ARE CONNECTED CAN (C) CABIN TELECOMMUNICATIONS ROUTER (CTR): 4 AMP MAX
HANDLE THE ADDITIONAL ELECTRICAL LOAD. REFER TO THE AIRCRAFT MANUFACTURER'S GUIDELINES AND/OR
FAA AC43.13-1, SECTION 11 (AIRCRAFT ELECTRICAL SYSTEMS) FOR APPROPRIATE WIRE TYPES, CIRCUIT 11 ELECTRICAL BONDING AND GROUNDING PER SAE ARP 1870. MAXIMUM RECOMMENDED IMPEDANCE BETWEEN
B PROTECTION RECOMMENDATIONS, AND INSTRUCTIONS ON WIRE BUNDLING AND INSTALLATION. CONSIDERATION B
SHALL BE GIVEN TO ADEQUATE CABLE SLACK, PROTECTION FROM HEAT, AND PROTECTION FROM CHAFING WHEN
INSTALLING SYSTEM WIRING. 12. TERMINATE CABLE SHIELDS TO CHASSIS GROUND. MAGNETIC SHIELDING EFFECTIVENESS NEAR THE ENDS OF
THE CABLE IS AFFECTED BY THE WAY THE SHIELD IS TERMINATED. PIGTAIL CONNECTIONS CAUSE THE SHIELD
3. ALL WIRING AND CABLING SHALL CONFORM TO THE FLAMMABILITY REQUIREMENTS OF FAR 25.869. CURRENT TO BE CONCENTRATED ON ONE SIDE OF THE SHIELD. FOR MAXIMUM SHIELDING EFFECTIVENESS,
4. FLUOROPOLYMER-INSULATED, 24 AWG, SHIELDED TWISTED STAR-QUAD DATA BUS CABLES PER ARINC 664, PART 2
13. WHERE PIGTAILS ARE USED AS CABLE SHIELD DRAIN LEADS, USE SAE AS22759 OR MIL-W-22759 WIRE, AND
DATA BUS CABLE PRODUCTS COMPLIANT WITH ARINC 664, PART 2 INCLUDE HEAT-SHRINKABLE SOLDER STYLE SHIELD TERMINATIONS PER SAE AS83519 OR MIL-S-83519A. PIGTAIL DRAIN
LEADS SHALL BE AS SHORT AS POSSIBLE, AND BONDED TO THE INSIDE OF METAL BACKSHELLS. USE 22 AWG OR
(A) CARLISLE INTERCONNECT TECHNOLOGIES (FORMERLY TENSOLITE) P/N NF24Q100-01; LARGER WIRE, UP TO SEVEN (7) INCHES IN LENGTH, AND INDIVIDUALLY BOND DRAIN LEADS TO THE INSIDE OF
(B) ELECTRONIC CABLE SPECIALISTS (ECS) P/N 422404; THE BACKSHELL USING THE PROVISIONING (TYPICALLY A SCREW) SUPPLIED BY THE MANUFACTURER.
(C) PIC WIRE & CABLE P/N E51424. ALTERNATIVELY, FOUR (4) 22 AWG WIRES UP TO SEVEN (7) INCHES IN LENGTH MAY BE COMBINED, AND THEN
ATTACHED TO A SINGLE DRAIN STRAP 18 AWG OR LARGER AND UP TO 24 INCHES IN LENGTH. IN THIS CASE, THE
MAX RECOMMENDED ETHERNET CABLE LENGTH FOR THE GOGO HIGH SPEED INTERNET SYSTEM IS 120 FEET. DRAIN STRAP SHOULD THEN BE GROUNDED DIRECTLY TO AIRFRAME.
5 CAREFULLY MATCH COLOR-CODED STAR-QUAD WIRE PAIRS PER THE CABLE MANUFACTURER'S TECHNICAL 14. FOR INSTALLATIONS THAT INCLUDE THE ATG 4000/5000 AND THE GOGO AXXESS AIRBORNE SATCOM SYSTEM,
SPECIFICATIONS TO THE APPROPRIATE SIGNAL PAIRS (TX+/TX- OR RX+/RX-) AT BOTH ENDS OF ETHERNET DATA ONE CTR PoE PORT SHALL BE MADE AVAILABLE AS AN ETHERNET CONNECTION FOR THE ST 4200 DUAL-CHANNEL
BUS CABLE RUNS. SEE TYPICAL EXAMPLE ON SHEET 3 AND ARINC 664, PART 2. SATELLITE TRANSCEIVER. SEE THE GOGO AXXESS INSTALL MANUAL (D12004) FOR DETAILS ON THE ST 4200.
6. FLUOROPOLYMER-INSULATED, 24 AWG, SHIELDED TWISTED-PAIR DATA BUS CABLES PER ARINC 429 SHALL BE 15 PERMANENTLY LABEL CIRCUIT BREAKERS AS INDICATED.
USED AS CONDUCTORS FOR THE MARK 33 DIGITAL INFORMATION TRANSFER SYSTEM (DITS). DATA BUS
CABLE PRODUCTS COMPLIANT WITH ARINC 429 INCLUDE 16 IEEE 802.3 INTERFACE SHOULD BE PROVIDED TO FACILITATE INITIALIZATION AND TROUBLESHOOTING OF THE
GOGO HIGH SPEED INTERNET SYSTEM FROM A CUSTOMER-SUPPLIED DATA TERMINAL SUCH AS A LAPTOP PC.
(A) ELECTRONIC CABLE SPECIALISTS (ECS) P/N 522402; RECOMMENDED LOCATION IS COCKPIT OR CABIN FOR ACCESSIBILITY BY PASSENGERS.
(B) PIC WIRE & CABLE P/N D620224.
17 OPTIONAL FOR THE ATG 5000 ONLY, REMOTE CONTROL OF CTR ON/OFF CAN BE
7. DATA BUS CABLE WITH AN OUTSIDE DIAMETER GREATER THAN .2 INCHES MAY CAUSE D-SUBMINIATURE ACCOMPLISHED WITH SWITCH WIRED TO PINS 7 AS SHOWN ON SHEET 2 OF 3.
CONNECTOR BACKSHELL ASSEMBLY PROBLEMS.
TABLE 1: MAJOR COMPONENTS FOR A TYPICAL INSTALLATION
8. FLUOROPOLYMER-INSULATED SHIELDED COPPER WIRE CABLES PER NEMA WC 27500 OR MIL-DTL-27500 PROPERLY ITEM DESCRIPTION GOGO PART NO. QTY
SIZED FOR CURRENT SHALL BE USED AS CONDUCTORS FOR POWER, GROUND, AND SIGNAL CONDUCTORS OTHER 1 GOGO AIR-GROUND TRANSCEIVER, ATG 4000 OR ATG 5000 P13989 OR P15864-001 1
THAN ETHERNET (ARINC 664) OR MARK 33 DITS (ARINC 429) DATA BUS CIRCUITS. 2 AIR-GROUND ANTENNA P12949 2
3 AIRCELL CONFIGURATION MODULE (ACM) P14126 1
9. 4 CABIN TELECOMMUNICATIONS ROUTER (CTR) P12083 OR P12083-001 1
5 OPTIONAL CTR REMOTE DIVERSITY ANTENNA (RDA) P12344 2
A (A) MAXIMUM ALLOWABLE INSERTION LOSS FOR COAXIAL CABLE BETWEEN THE ATG 4000 OR ATG 5000 GOGO SWIFTBROADBAND UNIT (OR OTHER SATELLITE DATA LINK)
A
6 405040A-001 1
AIR-GROUND TRANSCEIVERS AND ASSOCIATED ANTENNAS IS 3.5 dB @ 900 MHz.
REFERENCE DRAWING
(B) MAXIMUM ALLOWABLE INSERTION LOSS FOR COAXIAL CABLE BETWEEN THE CTR AND THE OPTIONAL UNLESS OTHERWISE SPECIFIED APPROVALS
REMOTE DIVERSITY ANTENNAS (IF USED) IS 3dB @ 2.45 GHz, AND VSWR SHOULD BE LESS THAN 1.3 DIMENSIONS ARE IN INCHES 105 EDGEVIEW DRIVE
TOLERANCES ARE: DRAWN BY SUITE 300
DECIMALS ANGLES YANCEY ROY BROOMFIELD, COLORADO 80021 U.S.A.
RDAs ARE IN DIFFERENT LOCATIONS AND ONE RDA IS PHYSICALLY CLOSER TO THE CTR. RESPONSIBLE ENGINEER
LANCE ANDERSON
CHASSIS GND
DO NOT SCALE DRAWING
MANUFACTURING
MAIKEL WISE
TITLE
WIRING INSTRUCTIONS,
IEEE 315
DRAWING CABLE SHIELD SHIELDED
TWISTED-PAIR
SHIELDED
STAR-QUAD
POWER
GROUND
INDICATOR
LAMP
MATERIAL QUALITY
JOE WOJNIAK
GOGO HIGH SPEED
SYMBOLS: 1
THIRD ANGLE PROJECTION TREATMENT
PROJECT LEAD INTERNET SYSTEM
SIZE CAGE CODE PART / DOCUMENT NUMBER REV
SWITCH
MOMENTARY
SWITCH
(PUSH - ON)
CB
5A
28 VDC
AVIONICS CHASSIS
GROUND
FINISH
B 1NQ67 D13601 E
BUS WITHOUT WRITTEN PERMISSION SCALE NONE ACT. WT. SHEET 1 OF 3
FROM GOGO BUSINESS AVIATION, LLC
4 3 2 1
4 3 2 1
ARINC 404A 3 ALTERNATE ACM

CONTINUED
REAR PANEL LAN CONNECTION
1 ATG 4000 OR ATG 5000 ON SHEET 3
CONNECTOR
BOTTOM PLUG CTR 4
J1 CABIN TELECOMMUNICATIONS ROUTER 11 CHS GND
15 28V RTN
POWER / CONTROL 8 +28 VDC
WAN_MDI TX1+ 94 BP29 RX+ (ETHERNET 6) CTR 15 3 CHS GND
TX1- 105 BP23 RX-
5A 9 RX+
RX1+ 122 BP28 TX+ 1 +28 VDC
(TYP) 1 RX-
RX1- 123 BP24 TX- 2 28 VDC RTN EIGHT (8) PoE PORTS 10 TX+
SHIELD GND 124 BP15 SIGNAL GND
FOR HANDSETS 2 TX-
BP22 SIGNAL GND
RESERVED
(NOT FOR END-USER 7 CHS GND
WAN_MDI TX2+ 127 CTR ON
128 LAN APPLICATIONS)
TX2- 7 REMOTE PWR-OFF
RX2+ 104 CTR OFF 8 N/C
1 GOGO HIGH SPEED INTERNET COMM 1 11
RX2- 114 9 N/C
B SHIELD GND 126 SATELLITE DATA LINK B
(AVIATOR 200/300/350 SHOWN) 15 ACM
17 TX+ 31
1A OPTIONAL TX- 32
(TYP) FOR ATG RX+ 1
A429_IN 01A 59 TX+ RX+
TNC-M (TYP) RX- 2 TX- RX-
01B 60
SHIELD GND 61 RX+ TX+
TX+ 34 RX- TX-
INTERNAL TX- 35 INTERNAL
A429_IN 02A 85 RECOMENDED ACM ANTENNA 1 RX+ 4 ANTENNA 1
(AS SHIPPED FROM GOGO)

02B 84
INTERNAL WiFi ANTENNAS

MK 33 DITS LAN CONNECTION RX- 5 ALTERNATIVE
SHIELD GND 86
(ARINC 429) TO INTERNAL
INPUTS INTERNAL TX+ 40 ANTENNAS FOR INTERNAL
A429_IN 03A 90 TX- 41
03B 91 ANTENNA 2 INCREASED ANTENNA 2
RX+ 10
ALL EIGHT PoE PORTS ARE INTERCHANGEABLE

SHIELD GND 92 11 CHS GND RANGE IN
RX- 11
15 28V RTN THE CABIN
A429_IN 04A 110 8 +28 VDC
WLAN B TX+ 43 WLAN B
04B 111 3 CHS GND
TX- 44
SHIELD GND 112 9 RX+
RX+ 13
1 RX-
RX- 14
A429_OUT 01A 68 10 TX+
01B 69 2 TX- WLAN A WLAN A
MK 33 DITS
SHIELD GND 70 7 CHS GND
(ARINC 429)
A429_OUT 02A 66 FUTURE USE
02B 65 COMM 2
11
SHIELD GND 67
EXTERNAL WiFi ANTENNAS

SYS COMM
TX+ 31
TX- 32
7 TX+ WAN RX+ 1
LAN_MDI TX4+ 41 RX- 2
TX4- 42 3 TX-
WAN
RX4+ 44 9 RX+
13 RX- TX+ 34
RX4- 45 16 TX- 35
SHIELD GND 46 RX+ 4
"RJ45" "RJ45"
12 3 45 67 8 12 3 45 67 8
RX- 5
LAN_MDI TX3+ 27 1 1 1 1 11 TX+ LAN
ALTERNATIVE RECOMMENDED
INTERCHANGEABLE
TX3- 28 2 2 2 2 12 TX- TX+ 40

MAINTENANCE MAINTENANCE
RX3+ 19 3 3 3 3 1 RX+ TX- 41
PORT WIRING PORT WIRING RDA
RX3- 20 6 6 6 6 2 RX- RX+ 10
SHIELD GND 21 GROUNDED 8P8C GROUNDED 8P8C 5
RX- 11
RDA
LAN_MDI TX2+ 15 AVAILABLE 14 TX+ LAN TX+ 43
TX2- 25 AVAILABLE 5
A RX2+ 2
END-USER END-USER
15 TX- TX- 44 CTR 4 A
LAN PORT 4 RX+ RX+ 13
RX2- 1 LAN PORT 5 RX- RX- 14
RECOMENDED
SHIELD GND 3
MAINTENANCE
LAN_MDI TX1+ 7 PORT 16
TX1- 6
RX1+ 35 11 11
RX1- 24
SHIELD GND 5
105 EDGEVIEW DRIVE

SUITE 300
BROOMFIELD, COLORADO 80021 U.S.A.
B 1NQ67 D13601 E
WITHOUT WRITTEN PERMISSION SCALE NONE ACT. WT. SHEET 2 OF 3
4 3 2 1
4 3 2 1
J2 15 ATG
28VDC A 10 A
28VDC RTN C (TYP) DOUBLE SHIELD
SHIELD GND D
CHASSIS GND B
3 FT. MAX
SIGNAL PAIR #2 5 ARINC 664 STAR-QUAD

J3 ETHERNET CABLE
CROSS-SECTION
SHIELD GND 3 (COLORS TYPICAL)
AHSI SERVICE 1 1A
DOUT_1_P
OPTIONAL DISCRETE OUTPUTS
DOUT_1_N 2 (TYP)
AVAILABLE
B 1A
B
ATG FAULT DOUT_2_P 4
DOUT_2_N 5 (TYP)
INDICATION
FLUOROPOLYMER JACKET
AHSI DOUT_3_P 11 1A
DOUT_3_N 10 (TYP)
ACTIVE BEARER
SIGNAL PAIR #1
1A OPTIONAL SBU
ALTERNATE WAN DOUT_4_P 14
(TYP) REMOTE FULL OFF
ACTIVE BEARER DOUT_4_N 13
SBU OFF
SBU ON
*INPUT PROVISIONING IS ARINC 404A
MANDATORY TO SUPPORT REAR PANEL
6 WAN SATELLITE DATA LINK
WAN MANAGEMENT 1A CONNECTOR
(TYP) TOP PLUG
TP3
OPTIONAL DISCRETE INPUTS
SATELLITE DATA LINK DIN_2_P 16 ATG SBB N/A TO ATG

WAN ENABLE* DIN_2_N 17 RESET TP27 ANNUNCIATOR #3
SBB AVAILABLE TO ATG (ACTIVE LOW) 11
DIN_1_P 21
1A
ATG RESET (TYP) OPTIONAL SBB CONTROL
DIN_1_N 15
TO DISABLE SBB SVC VIA
AHSI SERVICE DIN_3_P 22 ATG WAN MANAGEMENT
AHSI
INHIBIT DIN_3_N 18
INHIBIT 1 SEE SBB (OR OTHER SATELLITE DATA LINK,
FOR 1A AS APPLICABLE) INSTALLATION MANUAL
DIN_4_P 20
RESERVED FUTURE (TYP) FOR WIRING CONFIGURATION REQUIREMENTS
DIN_4_N 19
USE
SHIELD GND 12
GREEN - J4 HORIZONTAL
(AFT - H) (RED BAND)
2
BLUE - J5 VERTICAL
(AFT - V) (BLUE BAND)
TABLE 2: RF AIR-GROUND COAXIAL CABLE

AHSI AIR - GROUND ANTENNA - AFT
CABLE LENGTH CABLE VENDOR PART NO.
A RED - J6
ECS, Inc. 311501
HORIZONTAL
A
(FWD - H) 0 - 35 FEET EMTEQ PFLX240-501 (RED BAND)
PIC Wire & Cable S33141
ECS, Inc. 311201 2
YELLOW - J7 35 - 50 FEET EMTEQ PFLX400-500 VERTICAL
(FWD - V) (BLUE BAND)
ECS, Inc. 310801
50 - 70 FEET EMTEQ PFLX400-500 AHSI AIR - GROUND ANTENNA - FWD
ECS, Inc. 310701 105 EDGEVIEW DRIVE
70 - 85 FEET EMTEQ SUITE 300
PFLX500-500
1 ATG 4000 OR ATG 5000 BROOMFIELD, COLORADO 80021 U.S.A.
11
B 1NQ67 D13606 E
WITHOUT WRITTEN PERMISSION SCALE NONE ACT. WT. SHEET 3 OF 3
4 3 2 1
REVISION HISTORY
NOTES:
REV. ECO DESCRIPTION DATE APPROVED
1. THIS DRAWING DEFINES ELECTRICAL INTERFACE SPECIFICATIONS OF THE AIRCELL HIGH SPEED INTERNET (AHSI) A C03418 PRODUCTION RELEASE 2009-05-29 LANCE ANDERSON
AIR-GROUND TRANSCEIVER MODEL ATG 4000 (AIRCELL PART NO. P13989).
B C04141 CHANGED NOTES AND TITLE 2009-09-21 LANCE ANDERSON
2. FOR MECHANICAL INFORMATION REFER TO AIRCELL DRAWING D13238.
3. ELECTRICAL SPECIFICATIONS (J2) 7. DISCRETE INPUT SPECIFICATIONS (J3)
VOLTAGE: 18.0 - 32.2 VDC OFF STATE: < 3.5 VOLTS FROM POSITIVE TO NEGATIVE TERMINAL
POWER: 80 W (NOM); 150 W (MAX) < 20 mA MAX CURRENT
4. RF ANTENNA SPECIFICATIONS (J4-J7) ON STATE: ≥ 18 VOLTS FROM POSITIVE AND NEGATIVE TERMINAL
TX FREQUENCY: 894.0 - 895.5 MHz ----------------------------------------------------------

RX FREQUENCY: 849.0 - 850.5 MHz
RF POWER: 2W NOM (33 dBm); 3W MAX (35 dBm) DIN_1: ATG RESET
RF CABLE LOSS: 3.48 dB @ 900 MHz MAX
DIN_2: SATELLITE DATA LINK WAN ENABLE
HORIZONTAL VSWR: 2.0:1 MAXIMUM; R/L -9.5 dB
AFT-H (GREEN) CONNECTOR (J4): TNC FEMALE DIN_3: AHSI SERVICE INHIBIT
FWD-H (RED) CONNECTOR (J6): TNC FEMALE
DIN_4: RESERVED
VERTICAL VSWR: 1.5:1 MAXIMUM; R/L: -14.0 dB
AFT-V (BLUE) CONNECTOR (J5): TNC FEMALE 8. DISCRETE OUTPUT SPECIFICATIONS (J3)
FWD-V (YELLOW) CONNECTOR (J7): TNC FEMALE
CLOSED STATE: < 2 Ω FROM POSITIVE TO NEGATIVE INPUT TERMINAL
5. ARINC 429 MK 33 DITS SPECIFICATIONS (J1) 500 mA MAX CURRENT
TX PORTS: TWO (FUTURE USE) OPEN STATE: > 100 kΩ FROM POSITIVE TO NEGATIVE INPUT TERMINAL
RX PORTS: FOUR
IMPEDANCE: 75 Ω ----------------------------------------------------------
OPERATING SPEED: HIGH (100 kbps) OR LOW (12-14.5 kbps)
DOUT_1: AHSI SERVICE AVAILABLE
REQUIRED LABEL OCTAL CODE NO:
LATITUDE: 310 (DEFAULT) OR 110 (SELECTABLE) DOUT_2: ATG FAULT INDICATION
LONGITUDE: 311 (DEFAULT) OR 111 (SELECTABLE)
TIME (UTC): 150 (DEFAULT) OR 125 (SELECTABLE) DOUT_3: AHSI ACTIVE BEARER
DATE (DA/MO/YR): 260 (DEFAULT)
GROUND SPEED: 312 (DEFAULT) OR 112 (SELECTABLE) DOUT_4: ALTERNATE WAN ACTIVE BEARER
BARO-CORRECT ALT: 204 (DEFAULT) OR 076 (SELECTABLE)
9. LED OPERATION
6. ARINC 664 ETHERNET SPECIFICATIONS (J1)
STATUS: OFF, GREEN, AMBER, RED
LAN PORTS: FOUR ATG: OFF, GREEN, AMBER, RED
WAN PORTS: TWO LAN: OFF, GREEN, AMBER, RED
IMPEDANCE: 100 Ω WAN: OFF, GREEN, AMBER, RED
OPERATING SPEED: FAST ETHERNET (10/100 Mbps)
INTERFACE CONTROL DRAWING

FRONT PANEL MATING PLUG CONNECTOR HARDWARE APPROVALS 303 S. Technology Court
QTY
Building A
ITEM DESCRIPTION AIRCELL PART NO. DRAFTER JACK STRANDQUIST
1 CONNECTOR (P1), CIRCULAR, STRAIGHT, MS27467E25F35P P14427 1 ENGINEER LANCE ANDERSON
TITLE
2 CONNECTOR (P2), CIRCULAR, STRAIGHT, MS27467E13F4S P14428 1 MFG. ENG. TED TRYKE ICD, ELECTRICAL, TRANSCEIVER,
3 CONNECTOR (P3), CIRCULAR, STRAIGHT, MS27467E13F35S P14429 1 QUALITY MARK BARNES ATG 4000
4 BACKSHELL (HOOD) FOR P1, STRAIN RELIEF, STRAIGHT, M85049/49-2-24N P15088 1 FAA DER MARK DALRYMPLE
SIZE CAGE CODE DWG NO. REV
5 BACKSHELL (HOOD) FOR P2 AND P3, STRAIN RELIEF, STRAIGHT, M85049/49-2-12N P15089 2
INFORMATION IN THIS DRAWING IS PROPRIETARY.
IT IS ISSUED IN CONFIDENCE AND SHALL NOT BE B 1NQ67 D12955 B
USED AS A BASIS FOR MANUFACTURE WITHOUT
6 CONNECTOR (P4, P5, P6, P7), TNC, RG-316, M39012 N/A 4 WRITTEN PERMISSION FROM AIRCELL. SCALE: NONE SHEET 1 OF 2
FRONT PANEL CONNECTOR PINOUTS
J1 - ETHERNET (ARINC 664) AND MK 33 DITS (ARINC 429) J2 - DC POWER J3 - DISCRETES
PIN SIGNAL PIN SIGNAL PIN SIGNAL PIN SIGNAL PIN SIGNAL PIN SIGNAL
1 LAN_MDI_RX2_N 33 RESERVED 65 A429_OUT_02_B 97 RESERVED A +28VDC 1 DOUT_1_P
2 LAN_MDI_RX2_P 34 RESERVED 66 A429_OUT_02_A 98 RESERVED B CHASSIS GROUND 2 DOUT_1_N
3 SHIELD GROUND 35 LAN_MDI_RX1_P 67 SHIELD GROUND 99 RESERVED C +28VDC_RETURN 3 SHIELD GROUND
4 RESERVED 36 RESERVED 68 A429_OUT_01_A 100 RESERVED D SHIELD GROUND 4 DOUT_2_P
5 SHIELD GROUND 37 RESERVED 69 A429_OUT_01_B 101 RESERVED 5 DOUT_2_N
6 LAN_MDI_TX1_N 38 RESERVED 70 SHIELD GROUND 102 RESERVED 6 RESERVED
7 LAN_MDI_TX1_P 39 RESERVED 71 RESERVED 103 RESERVED 7 GND (1-WIRE)
8 RESERVED 40 RESERVED 72 RESERVED 104 WAN_MDI_RX2_P 8 1-WIRE
9 RESERVED 41 LAN_MDI_TX4_P 73 RESERVED 105 WAN_MDI_TX1_N 9 SHIELD GROUND
10 RESERVED 42 LAN_MDI_TX4_N 74 RESERVED 106 RESERVED 10 DOUT_3_N
11 RESERVED 43 RESERVED 75 RESERVED 107 RESERVED 11 DOUT_3_P
12 RESERVED 44 LAN_MDI_RX4_P 76 RESERVED 108 RESERVED 12 SHIELD GROUND
13 RESERVED 45 LAN_MDI_RX4_N 77 RESERVED 109 RESERVED 13 DOUT_4_N
14 RESERVED 46 SHIELD GROUND 78 RESERVED 110 A429_IN_04_A 14 DOUT_4_P
15 LAN_MDI_TX2_P 47 RESERVED 79 RESERVED 111 A429_IN_04_B 15 DIN_1_N
16 RESERVED 48 RESERVED 80 RESERVED 112 SHIELD GROUND 16 DIN_2_P
17 RESERVED 49 RESERVED 81 RESERVED 113 RESERVED 17 DIN_2_N
18 RESERVED 50 RESERVED 82 RESERVED 114 WAN_MDI_RX2_N 18 DIN_3_N
19 LAN_MDI_RX3_P 51 RESERVED 83 RESERVED 115 RESERVED 19 DIN_4_N
20 LAN_MDI_RX3_N 52 RESERVED 84 A429_IN_02_B 116 RESERVED 20 DIN_4_P
21 SHIELD GROUND 53 RESERVED 85 A429_IN_02_A 117 RESERVED 21 DIN_1_P
22 RESERVED 54 RESERVED 86 SHIELD GROUND 118 RESERVED 22 DIN_3_P
23 RESERVED 55 RESERVED 87 RESERVED 119 RESERVED
24 LAN_MDI_RX1_N 56 RESERVED 88 RESERVED 120 RESERVED
25 LAN_MDI_TX2_N 57 RESERVED 89 RESERVED 121 RESERVED
26 RESERVED 58 RESERVED 90 A429_IN_03_A 122 WAN_MDI_RX1_P
27 LAN_MDI_TX3_P 59 A429_IN_01_A 91 A429_IN_03_B 123 WAN_MDI_RX1_N

MIL-DTL-38999 CONNECTORS (J1, J2, J3)
CONTACT ARRANGEMENTS 28 LAN_MDI_TX3_N 60 A429_IN_01_B 92 SHIELD GROUND 124 SHIELD GROUND
J1 (25-35): MIL-STD-1560, FIGURE 9 29 RESERVED 61 SHIELD GROUND 93 RESERVED 125 RESERVED

J2 (13-4): MIL-STD-1560, FIGURE 3
30 RESERVED 62 RESERVED 94 WAN_MDI_TX1_P 126 SHIELD GROUND
J3 (13-35): MIL-STD-1560, FIGURE 3
31 RESERVED 63 RESERVED 95 RESERVED 127 WAN_MDI_TX2_P
32 RESERVED 64 RESERVED 96 RESERVED 128 WAN_MDI_TX2_N
RF CONNECTORS
COLOR CODE REF. DESIGNATOR RF SIGNAL RF SIGNAL DESCRIPTION
GREEN J4 AFT-H AFT ATG ANTENNA - HORIZONTAL
BLUE J5 AFT-V AFT ATG ANTENNA - VERTICAL

SIZE CAGE CODE DWG NO. REV
RED J6 FWD-H FORWARD ATG ANTENNA - HORIZONTAL B 1NQ67 D12955 B

YELLOW J7 FWD-V FORWARD ATG ANTENNA - VERTICAL SCALE: NONE SHEET 2 OF 2
Wiring Diagrams, Section 10 Page 10-2

ATG 4000 Troubleshooting Procedures
ATG 4000 Color LED Legend (LEDs are located on the connector plate face of the ATG 4000)
LEDs STATUS ATG LAN WAN
No
No Connection (here are two Connection
Off No Power possible reasons of many: <10,000 ft No Connection (system set
AGL and/or beyond ABS coverage) to AHSI
mode)
Link Ready
System Ready Link Ready Link Ready
Solid Green (AKA LAN
(AKA Unit Initialized) (AKA AIR↔GROUND Available) (AKA WAN)
Available)
LAN Data WAN Data

Flashing Green HW/SW Loading ABS Data Traffic
Traffic Traffic
Software not loaded correctly -or-

No WAN
Solid Amber Maintenance Mode (log Software not loaded correctly Open
Connection
download, software upgrade, etc.)
Check Error Log (No Axxess® No WAN

Flashing Amber No GPS Available Open
System Detected at boot up) Device
Fault (Failure after watchdog

Solid Red Aircard Fault Open Open
timeout)
Flashing Red Open Aircard Fault* Open Open
*Red LED must flash continuously over five (5) minutes.
ATG 4000 Troubleshooting Procedures, Appendix A Appendix A, Page 1

ACM Color LED Legend (LEDs are located on the top of the ACM)
LEDs STATUS CAPACITY LINK ACTIVITY
Ethernet Link
Off Open Open No Ethernet Activity
Disconnected
Memory Space
System Ready Ethernet Link
Solid Green Available Greater Open
(AKA Unit Initialized) Established
Than 10%
Flashing Green Open Open Open Ethernet Activity
Memory Space
Solid Amber Open Available Between 5% Open Open
and 10%
Flashing Amber Open Open Open Open
Memory Space
Solid Red Inoperable Available Less Than Open Open
5%
Flashing Red Fault Open Open Open
NOTE: Viewing LED status of the ATG 4000 and the ACM is a good place to start the troubleshooting process.
ATG 4000 Troubleshooting Procedures, Appendix A Appendix A, Page 2

Please refer to ATG Seatback Card P/N D13814 for normal operation.
®
Refer to Gogo Business Aviation Gogo Biz Quick Reference Troubleshooting Guide P/N D14748
and/or the Gogo “LIVE HELP” Area found at http://www. inflight.com/gogo/splash.do for additional
H H
Troubleshooting assistance.
Refer to the end of this Appendix for the procedure on how to download an ATG log file.
NOTE
®
Connecting to the Gogo Biz network with the ATG 4000 is only possible when the aircraft is
flying above 10,000 feet AGL. Under these circumstances, it may be difficult or impossible to
access wiring or connectors for troubleshooting purposes. In the following procedures that
specify checking wires or connector pins, it may be necessary to postpone these checks until
after the aircraft has landed. To prevent unproductive use of costly flight time, ensure that all
ground checks as defined in Section 4.0 of this manual are complete prior to any flight testing.
NOTE
Any mobile device intended for connection to the ATG 4000 system, other than through a wired
LAN port, must be Wi-Fi enabled.
Conditions:
1.1 Unable to access the ATG 4000 portal screen.

1.2 Unable to access the Internet with altitude above 10,000 feet AGL.
1.3 Wireless Network connection problems.
1.4 Problem Messages appears when attempting Internet access.
1.5 Axxess Phone system Handsets fail to register.
1.6 ATG start up problems.
1.7 No signal strength on the ATG GUI screen in an area known good connectivity to AHSI network.
1.8 Set-up configuration problems. Access to ATG GUI screen pages & option selections problems.
1.1 Unable to access the ATG 4000 portal screen.
A. Verify aircraft circuit breakers are in for ATG, ACM, ST 4200 and the CTR. If possible, verify
28VDC power on pin A and ground on pins C, D, B on P2 of the ATG.
Note: ATG takes approximately six (6) to eight (8) minutes to boot up before connectivity is
possible when provisioning and setup match the wired configuration.
If power connections are correct, move to step B.
B. Connect a laptop directly to a wired ATG LAN port.
C. Open Internet Explorer or similar browser and type the following IP address into the address
bar: 192.168.1.15:8080/maintenance then press “ENTER”.
If the login screen appears, reference Section 4.0. of this installation manual and verify proper
system configuration/setup.
If the login screen does not appear, proceed to step E.
D. If the portal screen appears, verify proper setup of the CTR as follows: Enter the IP address
192.168.1.1 into the address bar of the browser and press “ENTER”. In the CTR login screen,
use the Username “admin” and the password “*aircell1*” to access the CTR user interface.
Verify that the CTR is correctly configured per Section 4.0. If the portal screen still does not
appear, proceed to step E.
ATG 4000 Troubleshooting Procedures Appendix A, Page 3

E. Try setting up a laptop with a Static IP address of 192.168.1.50 for the LAN connection. Try
steps C and D again. Proceed to step F only after steps C and D are good using Dynamic Auto
IP (not Static IP).
F. Open Internet Explorer or similar browser and check if the web portal screen appears.
G. Reset power to ATG system. Allow the system time to boot up (approximately six (6) to eight
(8) minutes) and try to reestablish connection.
If unable to establish a connection, proceed to step H.
H. Contact Gogo Business Aviation Customer Service for further troubleshooting.
1.2 Unable to access the Internet with altitude above 10,000 feet AGL while inside the
continental United States.
®
A. Ensure that the only the ATG is a DHCP server on the Axxess /ATG network.
B. If another device, including the Axxess ST and CTR, is connected, and is DHCP enabled, this
can cause a user device not to be able to get to the Internet.
C. Laptops and smart phones must be set for Dynamic Auto IP (not Static IP). You will not get
Internet service if you are not set to Dynamic IP and the device does not get its IP address from
the ATG.
D. If set to Static IP, you will be able to talk to the Axxess phone and ATG units, but will not be
able get the below 10K portal message page on the ground and will be unable to access the
Internet in-flight above 10K.
E. Ensure the DHCP is disabled on the ST 4200, CTR, and any other device capable of DHCP.
To get Internet service, refer to Section 4.0. for GUI DHCP setup details. The ATG must be the
only DHCP server.
F. Ensure that the ST 4200 is connected and operational. From the ATG GUI, “Systems Status –
ABS Status” dropdown, does the ST 4200 Operational Status show as “Connected”? Refer to
Section 4.0. for GUI details. The ST 4200 must show “Connected” to allow Internet service.
G. With a laptop, connect via wired LAN or Wi-Fi to the CTR. Open Internet Explorer or similar
browser and enter the following IP address in the address bar:
192.168.1.15:8080/maintenance. Login in to the ATG using the process described in Section
4.4.4. in this manual.
H. Look at the signal strength indicator in the upper right corner of the screen and verify good
signal strength. This will be indicated by green bars with link status in text form beneath the
bars. If no signal is shown, refer to the antenna troubleshooting section in Section 1.7. below.
If signal is shown, proceed to step I.

I. Access the provisioning tab. Verify that the tail number (Revision Software A, CP Opt 1.0.8
only) and the ARINC 429 ports are set correctly. If not, make corrections and reboot the ATG
system. If the settings are correct, proceed to step J.
Signal
Strength
Indicator
ARINC 429
labels that
are active
on the bus
J. Click on the “Component Status“ tab and verify that the 429 ports that are wired are receiving
the following labels: ALT, LAT, LONG, UTC, GMT and H-VEL. Note that displayed ARINC 429
labels are not updated automatically. The screen must be refreshed.

K. If the ARINC 429 labels are present, proceed to step L.
If the labels are not present, proceed to step M.
L. Contact Gogo Business Aviation Customer Service and verify the subscription is setup up
correctly on the network and that the account status is active.
M. Verify that the ARINC 429 source (GPS, FMS or Airdata system) is on and functioning
correctly.
If not, fix the ARINC 429 source and recheck the system.
If the ARINC 429 source is functioning, proceed to step N.
N. Verify that the wiring between the ARINC 429 source and the ATG is correct.
If not, fix the wiring and reboot the system.
If the wiring is correct, proceed to step O.
O. Connect an ARINC 429 reader, and check for labels and proper speed on the ARINC 429 ports
on the ATG.
1.3 Wireless Network connection problems.
A. On a laptop, click on the wireless access icon, and then click “View Wireless Networks”.
B. Click on the aircraft CTR listed and click “Disconnect” in the lower right hand corner of the
window.
C. Click on the aircraft CTR wireless connection point twice to reconnect to the CTR. If you get
connected message, check out the system functionality. If you get limited or no network
connectivity, proceed to step D.
D. On a PC or Mac, you may need to delete the Wi-Fi connection profile and create a new Wi-Fi
profile (Wi-Fi connection to CTR). If not, proceed to step E.
E. Ensure ATG wired connection to CTR is good and CTR is operational. Can you access the
®
CTR IP address 192.169.1.1? If not, refer to the Gogo Business Aviation Axxess Installation
Manual D12004 for CTR Troubleshooting. If you can connect to the CTR try to connect to ATG
IP address 192.168.1.15:8080/maintenance/, refer to Section 4.0 of this manual for CTR and
ATG set-up verification, and then proceed to step F.
F. Cycle power to the ATG and allow system to fully boot up (approximately six (6) to (8) minutes).
Try to reconnect via Wi-Fi to the CTR. If you can connect to the CTR, check system
functionality.
If not, proceed to step G.
NOTE: System must be fully booted to allow a wireless connection. Please allow a minimum of
six (6) to eight (8) minutes to ensure the ATG has completed the boot up cycle.
G. Contact Gogo Business Aviation Customer Service.

1.4 Problem messages appear when attempting Internet access.
A. If all users get “Maximum users exceeded” or “DNS Malfunction” screen appears.
On ATG units, Software Revision B: unit should be upgraded. Software Revision C and later: if
you get a DNS Malfunction and or maximum users exceeded, the problem is most likely an
Gogo Business Aviation service provisioning problem. Contact Gogo Business Aviation
Customer service to have provisioning verified.
B. If some users get “Maximum users exceeded” screen appears.

The ATG does have a limitation of 79 IP addresses it can hand out in a 24-hour period. All
user devices including the Axxess Phone system Handset get an address. Try reducing the
number of user devices and reboot the ATG system.
1.5 Axxess phone system Handsets fail to register.
A. Does the ATG GUI, “Systems Status – ABS Status” dropdown, show ST 4200 Operational
Status as “Connected”? If not, verify if the ST 4200 is operational and LAN network connection
®
path is connected. You may need to refer to the Gogo Business Aviation Axxess Installation
Manual D12004 for additional troubleshooting assistance with the ST 4200 and Handsets.
1.6 ATG start up problems.
A. All wiring verified good, but cannot access the ATG GUIs.
Look at ATG Status Lights and ensure Status Light indication goes to solid green after six (6) to
(8) minutes minimum of power on unit. If Status Light indication continues to flash green, then
the ATG unit needs to be returned to Gogo Business Aviation.
B. ATG continually reboots.
Check for the possibility of a remote re-set switch malfunction. Return the ATG unit to Gogo
Business Aviation.

1.7 No signal strength on the GUI screen in an area with known good connectivity to the Gogo
®
Biz network.
A. Ring out the coaxial antenna cables between the ATG and the antennas. If defects are found,
repair and recheck the system operation. If no defects are found, proceed to step B.
B. Establish a connection to ATG maintenance GUI as described in Section 4.4.4. of this manual.
C. Click on the “Component Status” tab and verify that the Aircard state is “Ready for Operation”
or “Call Established”. If this is correct, contact Gogo Business Aviation Customer Service to
check system availability in your area. If the Aircard says anything else, proceed to step D.
Signal
Strength
Indicator
Aircard State

D. Click on the “Test & Diagnostics” tab and select “Aircard Self Test”. Perform the Aircard Self
Test. If the Aircard test is successful, contact Gogo Business Aviation Customer Service to
verify that the ATG configuration/setup has been done correctly. If the test returns anything
else or fails to complete, reboot the system and repeat step B through step D. If the Aircard
continues to fail, contact Gogo Business Aviation Customer Service.
1.8 Set-up configuration problems. Access to ATG GUI screen & option selection problems.
A. When configuration screens and/or selections don’t display properly: try refreshing the
webpage, or clearing the laptop history/cache/cookies. Try another laptop.
B. When configuration changes don’t seem to take effect in the GUI view: try refreshing the
webpage, or clearing the laptop history/cache/cookies. Try another laptop.

Procedure on how to download an ATG Log File
The Gogo Business Aviation Air-To-Ground LRU captures log files from the time it is powered on to the
time it is powered down. These logs capture information about how the device is performing, its
operational status, and trend data for internal components. These procedures will describe how to
download these files which should be used if the ATG is suspected to have a problem and Gogo
Business Aviation Technical Support requests these files.
Prerequisites:
• System powered ON
• Maintenance laptop or comparable device to access web GUI
• Procedure can be accomplished either wireless (through CTR) or wired
1. Bring up web browser on maintenance device.

2. Type in http://192.168.1.15:8080/maintenance/ in the browser.
3. Enter User Name: atguser
4. Enter Password: letmein
5. Click System Status dropdown menu
6. Select System Logs. You will see page depicted in Figure 1 below.
7. Click on DOWNLOAD SYSTEM STATUS and save file to your computer.
8. Once file is downloaded to maintenance device, close browser. It is ok to power down system at
this time.
9. Email file to BAtechsupport@gogoair.com.
Figure A.1. System Logs GUI within ATG

ATG 4000 Instructions for Continued Airworthiness
Design and manufacturing of the Gogo Business Aviation ATG 4000 allows for “On Condition Maintenance.” On condition maintenance
means that no periodic service requirements are required to maintain continued airworthiness of the system. No maintenance is required until
the equipment does not perform the intended function. Cable harness repair, RF cable maintenance, and antenna replacement can be
accomplished in the field. Refer to Appendix A for detailed information on troubleshooting procedures. Any alteration of this product voids
the FAA or Federal Communications Commission (FCC) certification and the Gogo Business Aviation warranty. Please consult Gogo
Business Aviation Technical Support to help evaluate any problem that is not resolved by following the troubleshooting procedures in
Appendix A. A Return Material Authorization (RMA) is required for all repairs or exchanges on items returned to Gogo Business Aviation.
After obtaining an RMA, return the ATG 4000 to the factory for repair. If you require a exchange unit to maintain telecommunications operation
during Gogo Business Aviation repairs, please call Gogo Business Aviation Customer Service and request that a serviceable unit be sent to
you before removing the installed unit. After factory repair or receiving the serviceable component, consult this Installation Manual (D13485)
for Post Installation Configure Checkout and Procedures to verify proper system operation in the aircraft. If component is an ATG 4000, be
sure to configure the replacement serviceable unit (call Gogo Business Aviation Customer Service @ 1-888-286-9876) to verify activation of
this unit.
ATG 4000 Instructions for Continued Airworthiness, Appendix B Appendix B, Page 1

ATG 4000 Aircraft Type Codes
OEM CONSISTING OF AIRCRAFT MODEL NAME(S) Aircraft Type

TYPES Code
Aero Commander JET COMMANDER JET COMMANDER ZACA
1121,1121B
Airbus AIRBUS A319CJ or A320 AIRBUS A319/A320/CJ ZABA
BAE JETSTREAM 31, 32, 41 JETSTREAM 31/32/41 ZBEA
Boeing BOEING BBJ BOEING 737/BBJ ZBOA
Boeing BOEING 757 BOEING 757 ZBOB
Boeing BOEING 767 BOEING 767 ZBOC
Bombardier CHALLENGER 300,600, CHALLENGER 300/600 ZBMA
601,604,605,850 SERIES/850
Bombardier GLOBAL 5000, GLOBAL GLOBAL EXPRESS ZBMB
EXPRESS (XRS)
Bombardier LEARJET 24 (A,D,E,F), 25 LEARJET 24/25/31/35/36 ZBMC
(B,C,D), 31 (A), 35 (A), 36 (A)
Bombardier LEARJET 40 (XR), 45 (XR), 55 LEARJET 40/45/55/60 ZBMD
(C), 60 (XR)
Cessna CARAVAN 208 CARAVAN ZCSA
Cessna CITATION (500, 1, I-SP) CITATION 500 ZCSB
Cessna CITATION 525 (CJ1, CJ1+, CITATION 525 ZCSC
CJ2, CJ2+, CJ3, CJ4)
Cessna CITATION 550 (BRAVO, II, CITATION 550 ZCSD
II/SP, S/II)
Cessna CITATION 560 (ENCORE, CITATION 560 ZCSE
ENCORE+, ULTRA, V, EXCEL,
XLS)
Cessna CITATION 650 (III, VI, VII) CITATION 650 ZCSF
Cessna CITATION 680 (SOVEREIGN) CITATION 680 ZCSG
Cessna CITATION 750 (X) CITATION 750 ZCSH
Cessna 425 CONQUEST I, 441 CONQUEST ZCSI
CONQUEST II
Dassault FALCON 10/100 FALCON 10/100 ZDSA
Dassault FALCON 20 (C, C-5, D, E, F, F- FALCON 20/200 ZDSB
5)
Dassault FALCON 2000 (EX) FALCON 2000 ZDSC
Dassault FALCON 50 (-40, EX) FALCON 50 ZDSD
Dassault FALCON 7X FALCON 7X ZDSE
Dassault FALCON 900 (B, C, DX, EX) FALCON 900 ZDSF
Dornier DORNIER 328 JET DORNIER 328 ZDOA
Embraer EMBRAER LEGACY (450,500) LEGACY 450/500 ZEMA
Embraer EMBRAER LEGACY LEGACY 600/1000 ZEMB
(600,1000)
Fairchild Swearingen MERLIN (IIA SA26-T, IIB SA26- MERLIN 2/3/4/300 ZFCA
AT, III SA226-T, IVA SA-226-
AT, IVC SA227-AT, 300 SA227-
TT)
Fairchild Swearingen METRO (II SA226-TC, III SA- METROLINER 2/3/4 ZFCB
227-AC, IV SA227-DC)
ATG 4000 Aircraft Type Codes, Appendix C Appendix C, Page 1


TYPES Code
Gulfstream I.A.I 1125 ASTRA, ASTRA SP, ASTRA/G-100/150/200 ZGSA
ASTRA SPX, 1126 ASTRA
GALAXY, GULFSTREAM G-
100, G-150, G200
Gulfstream GULFSTREAM G-500, 550, G- GULFSTREAM 5XX ZGSB
V
Gulfstream GULFSTREAM G-650 GULFSTREAM 6XX ZGSC
Gulfstream GULFSTREAM G-300, G-350, GULFSTREAM G-300- ZGSD
G-400, G450, GIV, GIVSP 450/GIV
Gulfstream GULFSTREAM G-I GULFSTREAM G-I ZGSE
Gulfstream GULFSTREAM G-II (B, SP), G- GULFSTREAM G-II/III ZGSF
III
Hawker Beechcraft BEECHJET 400 (A, Mitsubishi BEECHJET 400/MU-300 ZHBA
MU-300 DIAMOND 1A)
Hawker Beechcraft HAWKER SIDDLEY/BAE 125 HAWKER BAE 125 1/2/3 ZHBB
(1, 1A/1B, 1AS, 3A/RA, 3B)
Hawker Beechcraft HAWKER SIDDLEY/BAE 125 ( HAWKER BAE 125 400- ZHBC
400A, 400AS, 400B, 600A, 1000
600AS, 700A, 700B, 800, 1000)
Hawker Beechcraft HAWKER (1000A, 1000B, HAWKER BEECHCRAFT ZHBD
4000) 1000/4000
Hawker Beechcraft HAWKER (400XP, 750, 800A, HAWKER BEECHCRAFT ZHBE
800B, 800XP, XPI, 850XP, 400-900
900XP)
Hawker Beechcraft KING AIR 90 (A/B90, A90-1, KING AIR 90-100 ZHBF
B90, C90, C90-1, C90A, C90B,
C90GT, C90GTi, C90SE, E90,
F90, F90-1, 100, A100, B100)
Hawker Beechcraft HAWKER 390 PREMIER (I, 1A) PREMIER ZHBG
Hawker Beechcraft STARSHIP 2000A STARSHIP 2000A ZHBH
Hawker Beechcraft KING AIR (200, 200C, 200T, SUPER KING AIR 200-350 ZHBI
A200, B200, B200C, B200CT,
B200T, 300, 300LW, 350,
350C)
I.A.I. WESTWIND (1123, 1124 I.A.I WESTWIND ZIWA
WESTWIND 1, 1124B
WESTWIND II)
Lockheed JETSTAR (6, 8, 731, II) JETSTAR ZLKA
Mitsubishi MITSUBISHI MU-2 (MU-2 B, MITSUBISHI MU-2 ZMTA
MU-3 F, MU-4 G, MU-5 J, MU-6
K,MU-7 L, MU-8 M, MU-9 N,
MU-10 P, MARQUISE,
SOLITAIR)
Piaggio AVANTI (II) AVANTI P180 ZPGA
Pilatus PILATUS PC-12 (NG) PILATUS PC-12 ZPLA
Piper CHEYENNE (I, IA, II, IIXL, III, CHEYENNE 1/2/3/400 ZPPA
IIIA, 400)
Piper PIPER MERIDIAN PA46-500TP PIPER MERIDIAN ZPPB
Rockwell TURBO COMMANDER (690, TURBO COMMANDER ZRKA
690A, 690B, 840, 900, 980,


TYPES Code
1000)
Sabreliner SABRELINER (40, 40A, 40EX) SABRELINER 40 ZSBA
Sabreliner SABRELINER (60, 60EL, SABRELINER 60 ZSBB
60ELXM, 60EX, 60SCELXM)
Sabreliner SABRELINER (65, 75, 80) SABRELINER 65/75/80 ZSBC
Socata SOCATA TBM-700 (A, B, C2, SOCATA TBM ZSOA
850)
Other - Undefined Other -Undefined Business Other ZXXX
Aviation Aircraft

ATG 4000 Software Keys
The following procedure (Gogo Business Aviation document number D15406) provides instructions for
the adding or uninstalling ATG software keys. This Appendix is for reference only; please check the
revision history of D15406 for the latest up-to-date information.
ATG 4000 Software Keys, Appendix D Appendix D, Page 1

CURRENT REVISION
REV ECO NUMBER EFFECTIVE DATE ORIGINATOR
B C14816 07-21-2015 L. Anderson
INFORMATION IN THIS DOCUMENT IS

PROPRIETARY. IT IS ISSUED IN CONFIDENCE
AND SHALL NOT BE USED AS A BASIS FOR
MANUFACTURE WITHOUT WRITTEN
PERMISSION FROM GOGO BUSINESS
AVIATION
APPROVALS Title
PREPARED BY
Lance Anderson
ENGINEERING
Lance Anderson
Procedure, Adding or Uninstalling

AIRCRAFT ENGINEERING
Dana Kirchmar
AIRCRAFT CERTIFICATION
Tony Beck Software Keys via the ATG LRU
CUSTOMER SERVICE
Carter Jenkins
QUALITY
Rebecca Jessep
SIZE CAGE CODE DOCUMENT NUMBER REV SH 1 OF 16
A 1NQ67 D15406 B
D12158 Rev D, Template, Specification Document

Revision History
Revision Effective Date Change Description Prepared By

A 02-07-2013 Initial Release Lance Anderson
B 07-21-2015 Updated GUIs and document template Lance Anderson
SIZE CAGE CODE DOCUMENT NUMBER REV SH 2 of 16

105 Edgeview Drive, Suite 300 A 1NQ67 D15406 B
Title: Procedure, Adding or Uninstalling ATG Software Keys
The master version of this document resides on the Gogo Business Aviation Configuration Management Server.
Printed copies are considered uncontrolled, until verified as current by comparing with the master. It is the responsibility of the user to verify the
most current revision.
Gogo Business Aviation Confidential and Proprietary

Table of Contents
Revision History .................................................................................................................................................................... 2

Table of Contents .................................................................................................................................................................. 3
1 PLANNING INFORMATION ............................................................................................................................................ 4
2 ACCCOMPLISHMENT INSTRUCTIONS ......................................................................................................................... 5
2.1 Entering a Valid Software Key ............................................................................................................................... 9
2.2 Uninstalling an Inactive or Expired Software Key .............................................................................................. 14


Procedure, Adding or Uninstalling Software Keys via the ATG LRU
1 PLANNING INFORMATION
A. EFFECTIVITY
ATG 4000/5000 Software Version 2.0.X and later.
B. REASON
The purpose of this procedure is to facilitate the adding or uninstalling software keys.
C. DESCRIPTION
This procedure shows the user the steps required to add or uninstall software keys.
D. MANPOWER REQUIREMENTS
Less than (1) man hours (estimated) will be required.
Assumptions:
a. Windows-based Laptop Computer operation experience.
b. Access to an Ethernet port on the Axxess or ATG system.
c. Access to the rear panel of the ATG for connection for a USB keyboard and Monitor
d. An Ethernet cable for connection of a Laptop to the Ethernet port.
e. Aircraft, ATG 4000/5000 Transceiver and Aircraft Configuration Module (ACM) power is
available.
E. MATERIAL – COST AND AVAILABILITY
Not applicable.
F. TOOLING AVAILABILITY
Laptop with the following:
a) Windows 7 operating system with Internet browser
b) 10/100/1000 Ethernet Port or Wi-Fi.
G. SUMMARY OF REVISION SINCE LAST VERSION
Not applicable.


2 ACCCOMPLISHMENT INSTRUCTIONS
A. Enter the ATG maintenance GUI screen web address http://192.168.1.15:8080/maintenance in your
laptop’s Internet browser’s Address bar.


B. Enter the ATG user name and password in the AHSI – LOGIN screen; the Username is “atguser” (without
the quotation marks) and the Password is “letmein” (without the quotation marks).


C. After successfully entering the Username and Password, the following screen will be displayed:


D. Click on the “Software Keys” link on the “Software” menu on the side of the menu bar:
E. Select “Software Keys” from the “Provisioning” drop down menu. Proceed to Section 2.1. for entering a
valid software key. Proceed to Section 2.2 to uninstall an inactive or expired software key.


2.1 Entering a Valid Software Key
A. The following Software Keys example screen will be displayed.
B. Prior to ATG software key entry, only supported system features will be displayed in the table indicated.
C. Verify the ACM is “Connected”; if the ACM is “Not Connected”, please call Customer Service at 1-888-286-
9876.
D. If you have a software key for a feature not displayed in the table, please call Customer Service at 1-888-
286-9876.


E. Enter your software key (without dashes) in the field provided and click the “Submit” button.


F. When entering a software key, a reboot maybe required and the screen prompting you to acknowledge this
will appear, key the “OK” button to continue. After entering a valid software key, the following example
screen will be displayed.


G. If you require adding additional software keys, repeat Section 2.1, Steps A-F. The following example screen
will be displayed upon successful completion.


H. If an invalid software key is entered, the following example screen will be displayed. Follow the instructions
given.


2.2 Uninstalling an Inactive or Expired Software Key
A. For Inactive software keys, the following screen will be displayed.
B. To uninstall an inactive software key, click the check box and then click the “Uninstall Selected” link.
NOTE: Only one software key can be uninstalled at a time.


C. After selecting the “Uninstall Selected” link, the following example screen will be displayed. Click “OK” to
uninstall the inactive software key, or click “Cancel” to abort the uninstall process.





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Gogo Business Aviation ATG 4000

Gogo Business Aviation

© 2015 Gogo Business Aviation

Extensively revised Section 2.0 and 4.0, changed

FCC Statement revised in Section 1.5 and 1.6., added

Amended List of Related Publications in Section 1.7,

Updated to reflect ATG software versions 1.2.16.1 and

Updated to reflect ATG software versions 2.1.1 in

Updated to reflect ATG software version 2.3 in Section Gogo

K July 2015 Gogo

TEMPORARY PAGE DATE

Appendix B: ATG 4000 Instructions for Continued Airworthiness .................................................... B-1

Appendix C: ATG 4000 Aircraft Type Codes ........................................................................................ C-1

Appendix D: ATG 4000 Software Keys ................................................................................................. D-1

Figure Title Page

and Tech Tips and Installation and Troubleshooting Tips.

Introduction, Section 1 Page 1-1

and Tech Tips and Installation and Troubleshooting Tips.

1.4. List of Abbreviations and Acronyms

A Ampere LED Light Emitting Diode

Introduction, Section 1 Page 1-2

ICD Interface Control Drawing WAN Wide Area Network

1.5. 20B Advisories

1.6. FCC Compliance

Introduction, Section 1 Page 1-3

Publication Publication Number

Gogo Business Aviation 800-

WAN Management with ATG and Swift 64 or SwiftBroadband systems

FAA Advisory Circular (AC)

Acceptable Methods, Techniques, and Practices - Aircraft Inspection

Mark 33 Digital Information Transfer System (DITS) ARINC 429

Shield Termination, Solder Style, Insulate, Heat-Shrinkable, Society of Automotive Engineers

Aerospace Systems Electrical Bonding and Grounding for

Introduction, Section 1 Page 1-4

2.1. Introduction and Overview

• Axxess II ST 4200 Rev. M or higher

Power over Ethernet

Up to eight (8) Corded SIP Handsets

Figure 2.1. ATG 4000 and Axxess Systems

Description and Operation, Section 2 Page 2-1

2.2. Wide Area Network (WAN) Management

Description and Operation, Section 2 Page 2-2

Service Mode Selection (Auto/Gogo Biz/Satellite Data Link) Operation.

1) Auto Selection (Inside US Gogo Biz Coverage Area)

Auto Selection (Outside US Gogo Biz Coverage Area)

Auto Selection (Leaving US Gogo Biz Coverage Area)

Auto Selection (Returning to US Gogo Biz Coverage Area)

Description and Operation, Section 2 Page 2-3

3) Satellite Data Link Only

2.2.2. Optional Discrete Inputs

3) AHSI Service Inhibit

2.2.3. Discrete Outputs

1) AHSI Service Available

Description and Operation, Section 2 Page 2-4

3) AHSI Active Bearer

4) Alternate WAN Active Bearer

2.3. System Antennas

2.4. Navigation Inputs

2.5. 27B Axxess Configuration Module (ACM)

Description and Operation, Section 2 Page 2-5

2.6. Physical Characteristics

2.6.1. 61B ATG 4000

All of the electrical connections to