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1.What’s your duty?/What did you do for this job?Would you please state your duty and responsibility?

/What did you do in your

previous job?/What were your job duties?/what are you mainly responsible for?/what are you in charge of ?

2. Introduce you menu of your restaurant/introduce your food menu of your restaurant?

3. Introduce appetizer/soup/main course/dessert

4. I don’t like meat, which main course do you suggest/recommend/advise?

5. Could you tell me the types of beef in your restaurant?

6. Can you describe Fillet steak(描述一款牛排)

7. If I ordered one beef steak, what should you ask me?

8. I will ask you how would you like your beef done or cooked, rare, medium rare, medium, medium well, well down, and which

sauce would you prefer, we have red wine sauce, brown sauce, black sauce and mush room sauce.

9. If I order beef steak , which wine you recommend?

10. Introduce the beverage on you menu

11. About beverage knowledge, what do you know?

12. I know the knowledge about wine, beer, soft drinks,juice and so on, I also know how to serve them

13. tell me some beer types and origin

14. What is wine?

15. Wine types

16. How to sever wine

17. Best temperature of serving wine

18. Do you know the difference between sparkling wine and champagne?

19. Do you know the difference between sparking water and mineral water?

20. How many kinds of coffee are there in your restaurant?

21. Do you know how to make them?

22. How big is your restaurant?

23. How many tables are there in your restaurant?

24. How mangy of them/tables are you in charge of/are you responsible for/did you take care of/look after/serve?

25. How many guests did you sever every day

26. What’s your work shift like?/Describe your working hours in your previous job./

27. Which shift did you do?

28. What is the time of morning shift/middle shift/night shift

29. How many staff are there in your department?

30. What are they responsible for

31. What is the opening time of your restaurant

32. What is the time of breakfast of your restaurant?

33. What is the name of your restaurant?

34. How many guests have breakfast in the morning in casual day?

35. How many times/often did you reset up the table/the restaurant’s table turnover rate

36. Turnover Rate

Definition: How fast tables empty and fill during a shift. A high turnover rate means more people have eaten and gone, while a

slow turnover rate means the same people have been at the table for a long time, or the table is sitting empty.

37. 翻台率 (周转率)

定义: 在某期间里,指餐桌座位坐满及餐桌空荡的速度。 一个高翻台率意味更多用餐者吃了并且走了,而一个低的翻台率意味

同样用餐者是在一段长时间里使用餐桌,或者餐桌座位是空的。

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