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Raising Fraud Awareness –

The Key to Success


CIPFA North West & North Wales Society Audit
Group Fraud Forum - Preston North End FC
17 November 2006
Peter Farrow
Audit Services Manager
Sandwell MBC & West Midlands Fire Service
Raising Fraud Awareness

Times are hard!


Raising Fraud Awareness

Latest fraud identification equipment


Why is raising fraud awareness
important?
• Increased importance as part of good
governance
• Loss of resources
• Demoralising
• Negative publicity
Role of Internal Audit

• Assurance on controls
• Ensure compliance with guidelines and any
relevant statutes
• Advice and support
• Thorough investigation
• Greater knowledge of fraud (not committing
though)
• Raising awareness
Approach

• Allocation of time for fraud related activities in


the Audit Plan
• Dedicated Senior Fraud Auditor
• 14,000 + staff
• Chose to run a series of seminars
• Kept to half a day
• Relaxed location (coffee & cakes – inducement!!)
• Open invitation to all managers
Raising Fraud Awareness

• Plan B
• Invite included hot topics (identity theft,
email phishing, money laundering etc.)
• Miraculously over 80 signed up to
attend in the first wave – of their own
free will
Raising Fraud Awareness

• Included Benefits and Corporate Investigation


speakers (spread the load)
• Exercise: examples of fraud, split into groups
& obtain feedback
• Indicators of fraud
• Identity theft leaflets www.identitytheft.org.uk
• Fraudster profiles
Raising Fraud Awareness

• 68% of fraudsters aged 36-55 (only 1% aged 18-25)


• 82% of fraud committed by middle management and
above
• Average Fraudster – Male, director, in finance, under
45, 5-10 years experience, with collusion, gain
<£100,000
Raising Fraud Awareness

• Whistle blowing policy


• Anti-fraud and corruption policy
• Code of conduct for officers and
members
• Gifts and Hospitality Policy
• Fraud Hotline
• Fraud Awareness Sessions
Raising Fraud Awareness

• The “FRAUDitor” (quarterly e-newsletter)


Raising Fraud Awareness

• Guide for managers ‘Fraud Awareness’


• NFI
• Build links with other authorities
• Targeted/pro-active testing of areas
vulnerable to fraud
• Fraud Risk Group
Raising Fraud Awareness

Fraud Risk Register:


• Past experience
• Client concerns
• National issues
• Impact
• Likelihood
What more could be done?

• Build links with the local NHS Counter Fraud


team
• Training video
• Online Quiz
• Qualifications – CIPFA Investigative Practice
Qualification
• Fraud Surgery
• Data Matching (local level)
What more could be done?

• Poster campaign

• Any thoughts?
Outcome

** Feedback – Very good


** Requests to visit specific teams/areas
** Future seminars
** Contacts made
** Awareness raised
** Cliff Nicholson Runner Up
Useful Reading:

• HM Treasury – Managing the Risk of Fraud, A Guide


for Managers
(available on www.hm-treasury.gov.uk website)
• Fraud & Corruption in Public Services – Peter Jones
• Fraud 101 Techniques & Strategies for Detection –
Howard Silverstone
Any
Questions?

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