Self-Care Portal

 Ticket Raise for service interruption

 Payment integration (different gateway, bank transfer, wallet etc)
 Partial Payment option
 Package migrate option
 SMS, Talk time, IPTV purchase option without monthly package
 Password Change
 Traffic monitoring
 Mobile App for android/IOS
 Ticket history
 Usages report
 Downtime report
 Payment history report
 For talk time CDR report
 For SMS – SMS status history
 New Offer to show existing customer
 SMS/email instigation with self-care portal

Billing and Payment

 Prepaid / Postpaid / Hybrid Billing for individual customer

 Prepaid / Postpaid / Hybrid for Retailer
 Fraction billing for individual and retailer
 VAT calculation (One Invoice can have multiple VAT rate products/item)
 Flat Discount Calculation
 % discount
 Voucher or coupon code
 Referral
 Retailer commission calculation against collection
 Payment data instigation with DreamApps
 Retailer commission calculation integration with DreamApps
 Daily / Monthly / Yearly payment collection report (By Payment gateway, Bank Transfer/
Wallet / Cash etc)
 Revenue report for both individual and Retailer
 Revenue report for area, package etc
 Retailer commission report
 Retailer commission disbursement report
 Payment reconciliation report for different payment gateway, banks and wallets
 Refund

OMS
Customer Care

 Facebook / viber /WhatsApp integration

CRM / Odo

Odoo is a suite of business management software tools including, for example, CRM, e-commerce,
billing, accounting, manufacturing, warehouse, project management, and inventory management.