FACTORS AFFECTING THE SUPPLY AND DEMAND OF RSM LUTONG BAHAY IN TAGAYTAY CITY

TITLE YEAR OF RESPONDENTS STATISTICAL FINDINGS

PUBLICATION TOOLS
Why Consumers Go to 2013 Customers means-end According to the
All-You-Can-Eat chain (MEC) research results,
Buffets? method and we suggest that
the laddering buffet
interviewing restaurant
methodology practitioners
should provide
delicious foods
at
a reasonable
price and pay
more attention
to their food
quality and food
variety, thus
creating
consumers’
feelings
of “worth more
than its cost”
and
“happiness”,
which in turn
increase
consumers’
revisit intention
to go to an
allyou-can-eat
restaurant.
Bridging the Perception 2019 Customers analytic This study
Gap between hierarchy simultaneously
Management and process (AHP) analyzed various
Customers on And service
DINESERV Attributes: importance- attributes of
The Korean All-You- performance Korean buffet
Can-Eat Buffet analysis (IPA) restaurants from
the perspective
of both
customers and
operators. We
investigated the
combined
results of the
IPA and AHP to
 reveal the
perception gap
between
managers’
prioritization
and customers’
view of the
importance of
service
attributes of
Korean buffet
restaurants. Our
results offer
strategic
alternatives for
managing
restaurant
service
attributes and
are customized
according to the
characteristics
of the three
types of buffet
restaurants we
studied—HBR,
SBR, and CBR.
Customers' Attitude 2017 Consumers The city Dhaka
toward Buffet never sleeps as
Restaurant: A Study People are so
Conducted on Selected busy in their
Buffet Restaurants in own profession.
Dhaka City Life is expensive
here which force
both male and
female of the
family to engage
in working.
Therefore,
People of Dhaka
city have
limited time in
their hand to
have
refreshment.
However,
Number of
recreational
 park is too
limited in this
city. Thus,
people prefer to
spend their
limited time
with quality in
different
restaurants in
Dhaka city as
these
restaurants give
them
opportunity to
sit for hours and
spend some
time with
friends and
family.
Gathering for
hours in buffet
restaurants is
also common to
a portion of the
city dwellers
who can afford a
buffet.
Therefore it
might be
interesting to
know how
people form
their perception
about buffet
restaurants.
first_pagesettingsOrder 2019 Customer,Employee The study has
Article Reprints several
Open AccessArticle limitations. The
Reducing Food Waste first limitation is
in Buffet Restaurants: the restricted
A Corporate generalization
Management Approach and
representation
of the results
due to it being a
case study with
a limited
number of
participants. The
results provide
an exploratory
outlook, not a
conclusive
analysis. Future
studies are
encouraged to
expand the
sample of buffet
restaurants in
different areas
or cultures and
collect
quantitative
data for further
food waste
analysis in order
to better the
representation
of the results.
The second
limitation is that
interviews and a
focus group
were the
research
methods to
collect data.
However, the
risk of social
desirability bias
sometimes
influences the
responses of the
participants as
they tend to
answer the
interview
questions in a
“socially
acceptable” way
[45]. Future
studies could
collect data
from large-scale
research of
surveys of
customers and
practitioners