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• QFD
2
Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Capacity Planning
3
Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Basic questions in Capacity Planning
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Capacity Planning Process
Develop Quantitative
Forecast
Alternative Factors
Demand
Plans (e.g., Cost)
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Types of planning over a time horizon
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Importance of capacity decisions
• Affects competitiveness
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Definition and measures of capacity
Utilization
• Actual output as a percent of design capacity
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Some formulae and calculations: Utilization
Actual Output
Utilization =
Design Capacity
Planned hours to be used
=
Total hours available
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Some formulae and calculations: Efficiency
Actual output
Efficiency =
Effective Capacity
Actual output in units
=
Standard output in units
Average actual time
=
Standard time
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Example calculations
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Steps for Capacity Planning
Can be long-term (e.g., facility size,
trends etc.) or short-term (variations
from seasonality or random
• Forecasting capacity requirements fluctuations in demand
• Monitor results
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Two key concepts in Capacity Planning..
..before we dig into Break even analysis
Economies and
Experience Curve
diseconomies of scale
• Example: How many rooms should a • Example: What cost per unit to expect in
hotel have? a manufacturing plant?
– Too few hotel rooms, and the fixed costs of – First few units of production incur higher costs –
construction, reception, staff is spread over too more defects, slower workers, higher work time
few rooms – With experience over course of time, learning in
– Too many rooms, and there are extra rooms that the process leads to higher efficiency and lower
are not occupied, or needs additional staff costs
13
Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Break Even Analysis
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Break Even chart
Variable cost
Volume (units/period)
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Break Even Analysis: Formulae
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Break even analysis is Cost-Volume analysis
Key assumptions of cost-volume analysis
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Cost Volume Relationships (1 / 3)
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Cost Volume Relationships (2 / 3)
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Cost Volume Relationships (3 / 3)
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Break Even Analysis: Example
A new process costs $10,000 to set up. The revenue earned is $25,000 per
1000 units sold. The variable cost is $22.50 per unit.
Calculate BEP(x) and BEP($).
Therefore,
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Steps in Decision Tree Analysis
1 2 3 4 5
Figure out
Determine
Draft a Put in Expected
and allocate
Define the decision relevant Monetary
payoffs for
decision making tree with all data with Value
each
problem possible probable (EMV) for
possible
outcomes values every
outcome
possibility
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Decision Tree Analysis: Example 1
A glass factory specializing in crystal is experiencing substantial backlog, and the firm’s
management is considering three courses of action :
i. Arrange for sub-contracting
ii. Construct new facilities
iii. Do nothing (no change)
The correct choice depends largely on demand, which may be low, medium or high. By
consensus , management estimates the respective demand probabilities as 0.1, 0.5 and
0.4 respectively.
The management also estimates the profits when choosing from the three alternatives
(A, B & C) under the different probable levels of demand. These profits are in
thousands of Rupees as presented in the table below :
PROBABILITIES
ALTERNATIVES
0.1 0.5 0.4
A 10 50 90
B -120 25 200
C 20 40 60
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Decision Tree Analysis: Example 1
A 10 50 90
B -120 25 200
C 20 40 60
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Decision Tree Analysis: Example 1
A 10 50 90
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Decision Tree Analysis: Example 1
Calculations for B
HIGH 90
High : 0.4 DEMAND
x 200 = (0.4)
80
MEDIUM DEMAND (0.5) 50
Medium LOW
: 0.5 DEMAND
x 25 = (0.1)
12.5 10
A
Low HIGH
: 0.1 DEMAND
x -120 =(0.4)
-12 200
------------
MEDIUM DEMAND (0.5) 25
B LOW DEMAND∑ (0.1)
80.5
120
------------
HIGH DEMAND (0.4) 60
C
MEDIUM DEMAND (0.5) 40
LOW DEMAND (0.1)
20
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Decision Tree Analysis: Example 1
Calculations for C
HIGH DEMAND (0.4) 90
High : 0.4 x 60 = 24
MEDIUM DEMAND (0.5) 50
Medium LOW
: 0.5 DEMAND
x 40 = (0.1)
20 10
A
HIGH DEMAND (0.4) 200
Low : 0.1 x 20 = 02
------------
MEDIUM DEMAND (0.5) 25
B ∑ (0.1)
LOW DEMAND 46 120
------------
HIGH DEMAND (0.4) 60
C
MEDIUM DEMAND (0.5) 40
LOW DEMAND (0.1)
20
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Decision Tree Analysis: Example 1
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Decision Tree Analysis: Example 1
Advantages Disadvantages
+• Depicts Most Suitable Project/Solution: It is an •- Inappropriate for Excessive Data: Not suitable for
effective means of picking out the most appropriate the situations where the data for classification is
project or solution after examining all the vast.
possibilities.
•- Difficult to Handle Numerous Outcomes: If there
+• Easy Data Interpretation and Classification: Not are multiple possible results of every decision, it
being rocket science, decision tree eases out the becomes tedious to compile all these on a decision
process of segregation of the acquired data into tree.
different classes.
•- Impact of Variance: Making changes becomes
+• Assist Multiple Decision-Making Tools: It also problematic since it results in a completely different
benefits the decision-maker by providing input for decision tree.
other analytical methods like nature’s tree.
•- Unsuitable for Continuous Variables:
+• Considers Both, Categorial and Numerical Data: Incorporating many open-ended numerical
This technique takes into consideration the variables increases the possibility of errors.
quantitative as well as the qualitative variables for
better results. •- Sensitive towards Biasness: decision tree maker
may lay more emphasis on preferable variables
+• Initiates Variable Analysis: Its structured
phenomena also facilitates the investigation and •- Expensive Process: resource-intensive process.
filtration of the relevant data.
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Dr. Tapas Bhattacharya, Amity Business School
MBA (M&S), 2 Semester, Batch 2024
Questions