BSN190(E)(N20)H

NOVEMBER EXAMINATION
NATIONAL CERTIFICATE
COMPUTER PRACTICE N4
(6030204)
20 November 2015 (X-Paper)
09:00–12:00
CANDIDATES HAVE 30 MINUTES TO READ THESE INSTRUCTIONS
BEFORE THE EXAMINATION STARTS.

This question paper consists of 20 pages.

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DEPARTMENT OF HIGHER EDUCATION AND TRAINING

REPUBLIC OF SOUTH AFRICA
NATIONAL CERTIFICATE
COMPUTER PRACTICE N4
TIME: 3 HOURS
MARKS: 200

INSTRUCTIONS TO INVIGILATORS AND CANDIDATES

READ THE FOLLOWING INSTRUCTIONS CAREFULLY BEFORE ANSWERING THE

QUESTION PAPER. INVIGILATORS WILL EXPLAIN IF NECESSARY.

1. The question paper comprises THREE sections:

SECTION A: Theory (30 marks)

SECTION B: Word Processing (85 marks)
SECTION C: Spreadsheet (85 marks)

SECTION A (QUESTION 1 and 2) must be answered in the ANSWER BOOK.

QUESTION 3 comprises printouts of instructions. The printouts and ANSWER BOOK
must be placed in the FRONT of the EXAMINATION FOLDER. Approximately 30
minutes should be spent on this section.

SECTION B is done on the computer with the aid of a word processing program and
approximately 1 hour 15 minutes should be spent on this section.

SECTION C is done on the computer with the aid of a spreadsheet program and
approximately 1 hour 15 minutes should be spent on this section.

2. In the event of a power failure or a computer or printer breakdown, the invigilator must
make the necessary arrangements for the candidate to continue and the actual time
lost must be added.

3. If there is a problem with certain printers, e.g. it does not print ë, send a report with
the ANSWER SHEETS of the centre.

4. A candidate may have in his/her possession a dictionary and a list of ASCII codes.
Spell check may be used.

5. Each answer must be printed on a SEPARATE sheet of paper and on ONE side of
the paper only. Printouts must be placed in the EXAMINATION FOLDER
immediately.

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6. At the conclusion of the examination session ALL printouts to be marked must be

placed in the EXAMINATION FOLDER and handed to the invigilator. Only ONE
printout per question or subsection of a question may be handed in. Printouts not
submitted for marking must be collected at the end of each session by the invigilator
and must be destroyed at the end of the day. NO printouts whatsoever may be
removed from the examination room or put into wastepaper bins.

7. Printouts to be marked must be arranged in the same order as that of the questions in
the EXAMINATION PAPER.

8. In SECTION B of the question paper only Courier New 12 pt may be used. In

SECTION C of the question paper Courier New 12 pt, Calibri 11 pt or Arial 10 pt may
be used. In SECTION B margins of 1"/2.54 cm should be used unless otherwise
instructed.

9. Key in the QUESTION NUMBER as well as your EXAMINATION NUMBER at each

question. NO QUESTIONS WITHOUT EXAMINATION NUMBERS WILL BE
MARKED.

10. All work on the computer should be saved at regular intervals to prevent loss of work
in the event of a power failure. NO additional time is allowed for such lost work. It is
the candidates' responsibility to protect their answers from obliteration.

11. In order to print the original as well as the edited version of the answers candidates
are reminded to save the work after each separate section before it is printed.

12. At the end of the examination session each candidate must hand in the printouts of
the answers as well as the diskette with the saved answers (properly marked with the
candidate's EXAMINATION NUMBER). If the candidate's work is saved on the hard
disk/network, the invigilator(s) must copy the answers to a compact disk/memory stick
and the answers must immediately be deleted from the hard disk/network. (These
diskettes must be handed to the examination section for safekeeping for at least SIX
months in case enquiries should be made by the examiner/moderator and subject
specialists of education.)

13. Please note that NO question paper may be taken out of the examination room until
at least ONE hour after the commencement of the last session. All papers must
consequently be handed in. These may be returned to candidates on completion of
the examination.

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14. In the event of a question paper being written in more than one session invigilators
must ensure that ALL answers of candidates are removed from the hard disks or the
network before candidates for the next session are allowed into the room.

15. NO candidate may print his/her work for another candidate, make his/her diskette
available to another candidate or access other candidate's work on the network. Any
attempt to access information from or transfer information to another candidate in
whatever manner, is a contravention of the examination rules and regulations and will
be viewed in a serious light.

DO NOT TURN THE PAGE BEFORE THE

INVIGILATOR INSTRUCTS YOU TO DO SO

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SECTION A: THEORY

Answer QUESTIONS 1 and 2 in the ANSWER BOOK.

QUESTION 3 must be done on the computer. The files/folders have been created and
saved on your diskette/hard drive (COMPUTER PRACTICE N4 folder).

Approximately 30 minutes should be spent on this section.

______________________________________________________________________

QUESTION 1

Indicate whether the following statements are TRUE or FALSE. Choose the answer
and write only ʹtrueʹ or ʹfalseʹ next to the question number (1.1–1.10) in the ANSWER
BOOK.

1.1 A program file is a file containing instructions to execute specific instructions.

1.2 A printer is an example of an output device.

1.3 The central processing unit is the permanent memory of the computer.

1.4 Write-protecting a diskette means that an anti-virus program is loaded on the

diskette.

1.5 A diskette is used to save files and folders.

1.6 The laser printer is an example of an impact printer.

1.7 A computer cannot think for itself and therefore needs a program to execute
instructions.

1.8 The function of the control unit is to control input and output devices.

1.9 The Rename command changes the content of the file.

1.10 User friendly is a term that is used to describe a system or program that
enables people with limited computer knowledge to follow working procedures
on a computer.
[10]

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QUESTION 2

Complete the following sentences by filling in the missing word(s). Write only the
word(s) next to the question number (2.1–2.10) in the ANSWER BOOK.

2.1 Computer memory is measured in ...

2.2 A/An ... is a device that connects your computer to a telephone line so that
the computer can communicate with another computer.

2.3 The ... is a device that is used to move the cursor on the screen.

2.4 A/An ... is an example of an output device.

2.5 The ... is the permanent memory of the computer.

2.6 A/An ... is a computer program that has been designed to cause harm to a
computer.

2.7 The ... command removes all the data from a disk and prepares the disk for
use.

2.8 The ... refers to the physical devices of the computer.

2.9 ... are all the apparatus that are connected to the central processing unit.

2.10 ... is the setting used by the program if the user does not specify a setting.
[10]

QUESTION 3

Do the following questions on the computer and make a screen print of each answer.
Insert your EXAMINATION NUMBER (left) and QUESTION NUMBER (right) as a
header, make a printout and place it in your EXAMINATION FOLDER.

3.1 Display the status report of the COMPUTER PRACTICE N4 folder.

3.2 Display all the files/folders in the COMPUTER PRACTICE N4 folder.

3.3 Change the time to 2:30 PM.

3.4 Create a new folder GREENPEACE on the diskette/hard drive COMPUTER

PRACTICE N4 folder.

3.5 Delete the folder EARTH2.

[10]

TOTAL SECTION A: 30

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SECTION B: WORD PROCESSING

Use a word processing program to answer the following questions on the computer.
Approximately 1 hour 15 minutes should be spent on this section.

QUESTION 4A

MARKS: 7
TIME: 5 MINUTES

1. Key in the text as indicated below. Use Courier New 12 pt.

2. Insert the header QUESTION 4A in capital letters left-aligned and

EXAMINATION NUMBER right-aligned.

3. Use a left- and right-hand margin of 1"/2.54 cm.

4. Text must be left-aligned and in single-line spacing except where indicated

otherwise.

5. Save the document as MOTHER EARTH.

6. Print the document and place the printout in your EXAMINATION FOLDER.

LOVE MOTHER EARTH

╪
MOTHER EARTH PROVIDES US WITH ALL WE NEED AND ASKS FOR NOTHING
IN RETTURN.
We take advantage of this and use her to enrich ourselves. The abuse and destruction
of the earth has increased to the point where we have not only poisoned the earth and
its creatures, but also ourselves.
╪
We are all part of the environment and what we do to the environment we also do to
ourselves as well as to our future generation.
╪
'You can take steps in your everyday life to live in harmony with the planet to ensure
the survival of our living planet.'

(7)

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QUESTION 4B

MARKS: 28
TIME: 25 MINUTES

1. Retrieve the document MOTHER EARTH and change QUESTION 4A in the

header to QUESTION 4B.

2. Edit the document as indicated in the text and according to the instructions
below.

3. Change the left-hand margin to 1.5"/3.81 cm.

4. Insert the footer We are caretakers of the earth in capital letters, bold and
centre.

5. Set left tabular stops as indicated.

6. Save the document as MOTHER EARTH2.

7. Print the document and place the printout in your EXAMINATION FOLDER.

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LOVE MOTHER EARTH

MOTHER EARTH PROVIDES US WITH ALL WE NEED AND ASKS FOR italics
NOTHING IN RETTURN. sp
╪
We take advantage of this and use her to enrich ourselves. The abuse and
destruction of the earth has increased to the point where we have not only poisoned
the earth and its creatures, but also ourselves.
╪
Candidate: Set a left tab stop on 2"/5.08 cm and
4.5"/11.43 cm" from the margin and key in the
following text as indicated below:

What does Mother Earth require from us? uc, italics, centre
╪ 2"/5.08 cm 4.5"/11.43 cm
Be a caretaker: How: When: uc
╪
⁁ Save paper Use both sides At school and home ╪
Save water Do not let water run Brushing teeth ╪
Save energy Turn off lights Leaving the room
╪
We are all part of the environment and what we do to the environment we also do to
ourselves as well as to our future generation.
centre,
╪
bold,

⁁ It is about time to give back to our wonderful planet by taking good care of
her.
double
underline
╪
uc,
'YOU CAN TAKE STEPS IN YOUR EVERYDAY LIFE TO LIVE IN HARMONY Comic
WITH THE PLANET TO ENSURE THE SURVIVAL OF OUR LIVING PLANET.' Sans 18 pt

(28)
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QUESTION 5

QUESTION 5 has already been keyed in by the lecturer on your diskette/hard drive.
This document must not be keyed in by you.

MARKS: 50
TIME: 45 MINUTES

1. Retrieve the document CARETAKERS from your diskette/hard drive.

2. Edit the document as indicated in the text and according to the instructions
below.

3. Insert the footer EXAMINATION NUMBER left-aligned and QUESTION 5

right-aligned in capital letters.

4. Change the left-hand margin of page two to 1.5"/3.81 cm.

5. Use the hyphenation function for the document.

6. Change paragraphs to TWO columns as indicated.

7. Find and replace the word 'earth' with EARTH in capital letters, italics and
double underline.

8. Insert page numbers top, centre of every page.

9. Centre the content of page one vertically.

10. Save the document as CARETAKERS2.

11. Print ONLY the edited document and place the printout in your
EXAMINATION FOLDER. Only ONE document may be handed in.
Candidates will be penalised if more than one document is handed in.

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⁁ Ways to save mother earth

bold and underline

⁁ : italics

The battle cry of a concerned environmentalist ⁁ 'Reduce, Reuse and Recycle.'

‡
Volunteerism is one way of showing we care. align right, italics
‡
Saving an endangered animal is a great deed indeed. Tree planting is one of the most
potent ways of protecting our planet. At least 30 000 trees need to be planted yearly to help
saving mother earth. in words

Nature will always find ways to fight back to protect itself from destructive human
activities. Let us not wait for it to come to that ...

insert a double frame (width 3 pt) around the paragraph copy paragraph with frame to the end of
the document as indicated

It is now high time to do our own share in protecting the earth. ╫ runs on
shadow,
Collective small efforts by those who are genuinely concerned with earth's welfare bold

will inevitably help her.

---- page break ----

Here are some practical and simple ways that could help our planet give a sigh of relief.
‡
column 1
Don't allow your children to free those colourful balloons in midair. italics, underline
‡
a) Teach your children not to release these balloons. The balloons will end up in our rivers
and oceans. Some sea turtles will regard the balloons as yummy jellyfish and devour
them. ‡
b) Sea turtles are part of a delicate cycle. If this population is affected then other species of
marine creatures will also be under threat. column break

column 2
Reduce, reuse and recycle italics, underline
‡
c) Make it a habit to reduce the things we need or consume. Purchase only things that you
need and eat only what is necessary. ‡
d) Recycle things to conserve our resources, collect old newspapers, books, magazines,
used paper, bottles (plastic and glass) and any other thing that you could sell to a recycling
depot.
---- page break ----
Candidate:
 Number paragraphs as indicated
 Leave two letter spaces after numbering
 Indent and align paragraphs

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THE ROLE OF EARTH, AIR, FIRE AND WATER IN THE WAR! 14 pt, bold, centre

 vi. By earth is meant dry land and the ground which consists of soil, dirt and rocks.
 iv. The earth signifies form, structure, security and stability.
 ii. Mother earth is the ancient spiritual symbol which gave us life.
 vii. Earth is what nurtures life. It's always stable, solid and almost unchanged.
 iii. Water is a liquid that falls as rain, snow and hail.
 v. Water comes in many shapes and sizes, as a solid, liquid or gas.
 i. Water is an element of sensation which represents purification.
 viii. Water is transparent and has no colour, smell or taste when it is pure.

 copy and change paragraph to bold

Candidate:

 Delete bullets and replace with Roman figures in small letters (i., ii., iii., etc)
 Arrange in correct order
 Indent and align paragraphs
 Change line spacing to 1.5

[50]

TOTAL SECTION B: 85

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SECTION C: SPREADSHEET

Use a spreadsheet program to answer the following questions on the computer.

Approximately 1 hour 15 minutes should be spent on this section.

Answer all the questions.

QUESTION 6

QUESTION 6A

MARKS: 10
TIME: 9 MINUTES

1. Create the spreadsheet below.

2. Insert the footer EXAMINATION NUMBER against the left-hand margin and
QUESTION 6A right-aligned in capital letters.

3. Display figures as indicated in the text.

4. Adjust the column widths to fit the spreadsheet on ONE page. Do NOT make
use of the 'Fit to one Page' option.

5. Save the spreadsheet as SOLAR.

6. Print the spreadsheet with row and column headings in portrait orientation
and place the printout in your EXAMINATION FOLDER.

SOLAR PANELS SOUTH AFRICA

INCOME STATEMENT: JANUARY TO MARCH 2015
Jan Feb Mar Total
Sales 19608 21569 23726
Cost of sales 7000 7500 8000
Salaries 3600 2400 3600
Interest paid 600 500 650
Rent received 2500 2500 2500
Interest received 350 370 390
(10)

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QUESTION 6B

MARKS: 24
TIME: 21 MINUTES

1. Retrieve the spreadsheet SOLAR.

2. Change QUESTION 6A in the footer to QUESTION 6B.

3. Make all the changes as indicated on the spreadsheet and according to the
instructions below.

4. Change the paper orientation to landscape.

5. Insert rows and text as indicated on the spreadsheet.

6. Insert formulae where the letters of the alphabet appear to do the following
calculations:

A GROSS PROFIT = SALES minus COST OF SALES

B TOTAL EXPENSES = SALARIES plus INTEREST PAID

C OTHER INCOME = RENT RECEIVED plus INTEREST RECEIVED

D TAXABLE INCOME = GROSS PROFIT minus TOTAL EXPENSES plus

OTHER INCOME

E VAT 14% = 14% of TAXABLE INCOME

F NET INCOME = TAXABLE INCOME minus VAT 14 %

G TOTAL = TOTAL of column

7. Copy the formulae to the other cells as indicated on the spreadsheet.

8. Display all figures as currency with TWO decimals.

9. Insert horizontal and vertical lines using a method with which you are familiar.

10. Adjust the column width to fit the spreadsheet on ONE page. Do NOT make use of
the 'Fit to one Page' option.

11. Save the spreadsheet as SOLAR1.

12. Print the spreadsheet without row and column headings and place the printout in your
EXAMINATION FOLDER.

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SOLAR PANELS SOUTH AFRICA centre, bold

open row

INCOME STATEMENT: JANUARY TO MARCH 2015 bold

Jan Feb Mar Total centre column headings

Sales 19608 21569 23726 G

Cost of sales 7000 7500 8000
open row
⁁ Gross profit uc A
open row
⁁Total expenses uc B
open row
Salaries 3600 2400 3600
Interest paid 600 500 650
open row
⁁Other income uc C
open row
Rent received 2500 2500 2500
Interest received 350 370 390
open row

⁁ Taxable income uc D
⁁ VAT 14 % uc E
⁁ Net income uc F

(24)

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QUESTION 6C

MARKS: 7
TIME: 6 MINUTES

1. Retrieve the spreadsheet SOLAR1.

2. Create a column graph to compare TOTAL EXPENSES with OTHER INCOME for
January, February and March 2015.

3. Insert the following chart titles:

SOLAR PANELS SOUTH AFRICA

EXAMINATION NUMBER
QUESTION 6C

4. Show the legend to the right of the graph.

5. Provide suitable titles for the X- and Y-axis.

6. Save the graph as SOLAR2.

7. Print the graph as a new sheet and put the printout in your EXAMINATION FOLDER.
(7)
[41]

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QUESTION 7

QUESTION 7A

MARKS: 10
TIME: 9 MINUTES

1. Create the spreadsheet below.

2. Insert the header QUESTION 7A in capital letters left-aligned and

EXAMINATION NUMBER right-aligned.

3. Display figures as indicated in the text.

4. Adjust the column widths to fit the spreadsheet on ONE page. Do NOT make
use of the 'Fit to one Page' option.

5. Save the spreadsheet as HEATERS.

6. Print the spreadsheet in portrait orientation and place the printout in your
EXAMINATION COVER.

WATER HEATERS: SOLAR WATER HEATERS

Item Stock Selling Total %
of total
amount

Thermo systems 20 3147.99

Direct circulation systems 5 2115.99
Drain-down systems 12 4118.99
Indirect water-heating systems 18 3129.99
Air systems 15 1189.00
Indirect air systems 33 2145.00
Air solar systems 20 2136.99
(10)

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QUESTION 7B

MARKS: 24
TIME: 21 MINUTES

1. Retrieve the spreadsheet HEATERS.

2. Change QUESTION 7A in the header to QUESTION 7B.

3. Make all the changes as indicated on the spreadsheet and according to the
instructions below.

4. Insert columns and text as indicated on the spreadsheet. Insert horizontal and
vertical lines using the method with which you are familiar.

5. Sort the items with corresponding figures alphabetically.

6. Insert formulae where letters of the alphabet appear to do the following

calculations. All answers must be in bold.

A TOTAL = STOCK ON HAND plus STOCK DELIVERED multiply by

SELLING PRICE

B VAT 14% = 14% of TOTAL

C TOTAL AMOUNT = TOTAL plus VAT 14%

D TOTAL of each column

E % OF TOTAL AMOUNT = TOTAL AMOUNT of EACH ITEM as a % of the

TOTAL AMOUNT (use absolute cell address)

7. Copy the formulae to the other cells as indicated on the spreadsheet.

8. Display the Selling price, Total, VAT 14% and Total amount as currency with TWO
decimals.

9. Display % of Total amount as % with no decimals.

10. Adjust the column width to fit the spreadsheet on ONE page. Use landscape
orientation, but do NOT use the 'Fit to one Page' option.

11. Save the spreadsheet as HEATERS1.

12. Print the spreadsheet and place the printout in your EXAMINATION FOLDER.

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WATER HEATERS: SOLAR WATER HEATERS bold, centre

open row
PRICE LIST: 2015 bold

open row
Item Stock Selling Stock Total VAT Total % uc,
on hand price delivered 14 % amount of total centre,
amount bold
delete row
Thermo systems 20 3147.99 25 A B C D
Direct circulation systems 5 2115.99 30
Drain-down systems 12 4118.99 8
Indirect water-heating systems 18 3129.99 22
Air systems 15 1189.00 10
Indirect air systems 33 2145.00 5
Air solar systems 20 2136.99 15
E
(24)

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QUESTION 7C

MARKS: 10
TIME: 9 MINUTES

1. Retrieve the spreadsheet HEATERS1.

2. Change QUESTION 7B in the header to QUESTION 7C.

3. Display the formulae. Adjust the column width to display the whole formulae.
Landscape orientation must be used, but do NOT use the 'Fit to one Page' option.
You will be penalised if the printout is not legible.

4. Save the spreadsheet as HEATERS2.

5. Print the spreadsheet and place the printout in your EXAMINATION FOLDER.
(10)
[44]

TOTAL SECTION C: 85
GRAND TOTAL: 200

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