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  • Ashish Kumar Resume

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    Ashish Tyagi
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    Ashish Kumar has over 6 years of experience in application support, technical support, IT operations, and implementation. He has worked with retail, automotive, e-commerce, and transport companies. Currently, he is looking for a full-time opportunity and can join immediately. His skills include application support, technical support, customer support, ERP support, IT operations, master data management, and HRMS.

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    Ashish Kumar has over 6 years of experience in application support, technical support, IT operations, and implementation. He has worked with retail, automotive, e-commerce, and transport companies. Currently, he is looking for a full-time opportunity and can join immediately. His skills include application support, technical support, customer support, ERP support, IT operations, master data management, and HRMS.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views1 page

    Ashish Kumar Resume

    Uploaded by

    Ashish Tyagi
    Ashish Kumar has over 6 years of experience in application support, technical support, IT operations, and implementation. He has worked with retail, automotive, e-commerce, and transport companies. Currently, he is looking for a full-time opportunity and can join immediately. His skills include application support, technical support, customer support, ERP support, IT operations, master data management, and HRMS.

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    of 1

    ASHISH KUMAR

     8505921843
     EXPERIENCE
     Sector 10A, Gurugram, Haryana
    MainStay People Consulting LLP (DarwinBox November
    Service Partner) 2022 -
     mail4ashishtyagiarya@gmail.com
    IT Support Engineer (IT Operations and December
    Implementation) 2022
    Providing support in Implementation process of
    HRMS software to the organisation. 
     OBJECTIVE Translated complex technical issues into digestible
    language for non-technical users or clients, Assisted
    customers in identifying issues and explained
    Professional IT Support Engineer with solutions on HRMS Software.
    6 years of experience in Application Created user accounts and assigned permissions.
    Support, Technical Support, IT Trained new and existing employees and Clients to
    Operations and Implementation. Have ERP Software and HRMS Application.
    Worked with Retail, Automotive, E- Used ticketing systems to manage and process
    commerce and Transport Companies. support actions and requests.
    Recently looking for a full time
    opportunity and can join immediately. Grobuys (Grofers Service Partner) August 2021 -
    IT Support Engineer (ERP Application Support) August 2022
     SKILLS Provided Support for IT Operations to the Clients.
    Trained new and existing employees and Clients to
    Application Support ERP Software and HRMS Application.
    Technical Support Updated Master Data Management. Inventory
    Management.
    Customer Support
    Online Ecommerce Operations. Customer Support
    ERP Support Specialist for Website and Application.
    SaaS
    Master Data Management The Hero Group, Ltd. July 2020 - July
    IT Operations IT Support Engineer 2021
    ITIL ServiceNow Assisted customers in identifying issues and
    HRMS explained solutions to ERP.
    User Acceptance Testing (UAT) Used ticketing systems to manage and process
    SAP support actions and requests.
    CRM Updated Master Data Management, Inventory
    Inventory Management Management on ERP.
    Website Administration.
    Helped in User Acceptance Testing (UAT).

    Dabur India Ltd. (newu.in) October 2015


    IT Executive October 2019
    Managed a team of Customer Support
    Representatives.
    Supported the customers through email and chat
    process. Maintaining records of Office Stuff and
    Inventory on ERP Software.
    Providing the new employees with training
    sessions. Following up with customers for any further
    informations through email.

     EDUCATION
    Bachelor of Computer Applications (BCA)
    IGNOU

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