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PA R T 1 Introduction to Organizational Behavior

CHAPTER

1
The Field of
Organizational
Behavior

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 Chapter Outline
Nature OF Organizational Behavior
Fundamental & Assumptions OF OB
OB History
OB and Globalization
OB and Advances in Technology
OB and People’s Changing Expectations

Organizational Behavior: Its Basic

Nature
Organization:
Definition: Organization refers to
a group of people who work together in an organized way for
a shared purpose. In other words, organizations consist of
people, who alone and together in work groups strive to attain
common goals.

It can be understood as a social system which contain all formal

human relationships. The organization involve division of work
among employees and alignment of tasks towards the goal of
the company.

The field of organizational behavior deals with human behavior in organizations.

Formally defined, organizational behavior is
➢ The study of human behaviour in organizational settings, the interface
between human behaviour and the organization, and the organization itself
➢ a study which involves examining and analysing the human behaviour in an
organisation. An organisation may be divided into top-level(owners), middle
level(management) and low level(employees). Organisational behaviour
studies the interaction within these levels and how the people at different
levels respond or behave in a situation.

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1) The field of organizational behavior?

what is
organizational
behavior

OB APPLIES THE
SCIENTIFIC METHOD
TO PRACTICAL
MANAGERIAL
PROBLEMS

OB FOCUSES ON
THREE LEVELS OF
ANALYSIS—
INDIVIDUALS,
GROUPS, AND
ORGANIZATIONS

OB SEEKS TO
IMPROVE
ORGANIZATIONAL
EFFECTIVENESS
AND THE QUALITY
OF LIFE AT WORK

OB Applies The Scientific Method To Practical Managerial

Problems
As they seek to improve organizational functioning and the quality of life of
people working in organizations, managers rely on knowledge concluded
from OB research. For example, researchers have shed light on such
practical questions as:
_ How can goals be set to enhance people’s job performance?
_ How can jobs be designed to enhance employees’ feelings of
satisfaction?
_ Under what conditions do individuals make better decisions than
groups?
_ What can be done to improve the quality of organizational
communication?
_ What steps can be taken to alleviate work-related stress?
_ What do leaders do to enhance the effectiveness of their teams?
_ How can organizations be designed to make people highly
productive?

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OB Focuses On Three Levels Of Analysis—Individuals, Groups,
And Organizations

• Video : https://www.investopedia.com/terms/o/organizational-
behavior.asp

OB Seeks To Improve Organizational Effectiveness And The

Quality Of Life At Work
Organizational effectiveness refers to how effectively an organization
achieves its desired goals. There are several factors to measuring organizational
effectiveness, including:
➢ Employee performance
➢ Effective leadership
➢ Company Culture
➢ Business process efficiency
Achieving organizational effectiveness relies on the collaboration of
employees, leaders, and processes. Every part of the organization works together
like a well-oiled machine; if one area is lacking, the whole system slows down.

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