Can you please let me know if you have changed anything recently and from when you are

facing
this issue?
no
i just checked now

Sure, let me check the error logs.

ok

Thanks a bunch.

Thank you so much for patiently holding. I highly appreciate your patience. I am able to see only this
in the error logs.
[Mon Jan 16 21:23:58.235663 2023] [proxy_fcgi:error] [pid 22360:tid 139858647226112] [client
185.191.171.9:0] AH01071: Got error 'the log buffer is full (1024). The access log request has been
truncated.'
[Mon Jan 16 21:24:46.973727 2023] [proxy_fcgi:error] [pid 22360:tid 139858991326976] [client
185.191.171.19:0] AH01071: Got error 'the log buffer is full (1024). The access log request has been
truncated.'
[Mon Jan 16 21:25:11.138496 2023] [proxy_fcgi:error] [pid 22367:tid 139858647226112] [client
185.191.171.37:0] AH01071: Got error 'the log buffer is full (1024). The access log request has been
truncated.'
[Mon Jan 16 21:26:11.889889 2023] [proxy_fcgi:error] [pid 22360:tid 139858966148864] [client
185.191.171.42:0] AH01071: Got error 'the log buffer is full (1024). The access log request has been
truncated.'
[Mon Jan 16 21:26:14.469929 2023] [proxy_fcgi:error] [pid 22360:tid 139859024897792] [client
185.191.171.21:0] AH01071: Got error 'the log buffer is full (1024). The access log request has been
truncated.'
[Mon Jan 16 21:26:29.713840 2023] [proxy_fcgi:error] [pid 22360:tid 139858571691776] [client
185.191.171.44:0] AH01071: Got error 'the log buffer is full (1024). The access log request has been
truncated.'
[Mon Jan 16 21:26:45.386933 2023] [proxy_fcgi:error] [pid 22360:tid 139858949363456] [client
185.191.171.12:0] AH01071: Got error 'the log buffer is full (1024). The access log request has been
truncated.'
[Mon Jan 16 21:27:01.690715 2023] [proxy_fcgi:error] [pid 22360:tid 139858521335552] [client
185.191.171.22:0] AH01071: Got error 'the log buffer is full (1024). The access log request has been
truncated.'
[Mon Jan 16 21:27:09.194589 2023] [proxy_fcgi:error] [pid 22360:tid 139858739545856] [client
185.191.171.12:0] AH01071: Got error 'the log buffer is full (1024). The access log request has been
truncated.'
[Mon Jan 16 21:27:47.398499 2023] [proxy_fcgi:error] [pid 22360:tid 139858831865600] [client
185.191.171.5:0] AH01071: Got error 'the log buffer is full (1024). The access log request has been
truncated.'
how we sort out this issue?
Also, I have checked the exception logs and found these:
[2023-01-16 20:04:52] main.CRITICAL: Cannot gather stats! Warning!stat(): stat failed for
/home/811679.cloudwaysapps.com/caxxdtnwme/public_html/pub/static/frontend/Mgs/claue/it_IT/ma
ge/requirejs/mixins.js {"exception":"[object]
(Magento\\Framework\\Exception\\FileSystemException(code: 0): Cannot gather stats!
Warning!stat(): stat failed for
/home/811679.cloudwaysapps.com/caxxdtnwme/public_html/pub/static/frontend/Mgs/claue/it_IT/ma
ge/requirejs/mixins.js at
/home/811679.cloudwaysapps.com/caxxdtnwme/public_html/vendor/magento/framework/Filesystem
/Driver/File.php:95)"} []

Let me add the PHP FPM rule to remove the log buffer error but you need to check the application
logs.
ok

Hold return I have changed the value.

ok
You need to check the application. I am getting these in debug log.

If your website was working fine one or two day before, then I would recommend you to restore your
site. Or contact your developer to check the issue for you.
not sure
still page is not working

Yes, due to the lots of errors in the debug log.

actually developer is out of reach. so i need to sort out as soon as possible.
would you please try to sort out all errors
The error mentioned is an application level issue in which we are unfortunately not specialized and is
considered an Out Of Scope Query for us. For that, I'd recommend you to please have this issue
checked by your developer and update us accordingly so that we can proceed further.

We are server-level experts and don't know how your website is setup. So, it would be great if you
may check with your developer. If we try something might be your whole website will break.
ok let me try to reach developer.
Thank you so much.

Yes, you may try to reach out to your developer if we can resolve the issue we won't wait for
anything just try to resolve the issue. But here the issue seems to be the configuration of the
programming issue.
I hope you will understand what I am trying to communicate with you.
2:42 am
yes sure.