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  • Comunicacion y Atencion Al Cliente McGraw-Hill 2013 Grado Superior-89

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    Keinner Rincón
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    1) Non-verbal communication refers to aspects like posture, gestures, facial expressions and personal space that convey messages without words. 2) Non-verbal communication can contradict or reinforce verbal communication. It fulfills functions like expressing engagement with an interlocutor, explaining something being said, and showing emotions without words. 3) Factors like clothing, culture, intimacy level, and way of speaking influence non-verbal communication distance and forms.

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    1) Non-verbal communication refers to aspects like posture, gestures, facial expressions and personal space that convey messages without words. 2) Non-verbal communication can contradict or reinforce verbal communication. It fulfills functions like expressing engagement with an interlocutor, explaining something being said, and showing emotions without words. 3) Factors like clothing, culture, intimacy level, and way of speaking influence non-verbal communication distance and forms.

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    7 views1 page

    Comunicacion y Atencion Al Cliente McGraw-Hill 2013 Grado Superior-89

    Uploaded by

    Keinner Rincón
    1) Non-verbal communication refers to aspects like posture, gestures, facial expressions and personal space that convey messages without words. 2) Non-verbal communication can contradict or reinforce verbal communication. It fulfills functions like expressing engagement with an interlocutor, explaining something being said, and showing emotions without words. 3) Factors like clothing, culture, intimacy level, and way of speaking influence non-verbal communication distance and forms.

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    of 1

    4 La comunicación no verbal

    Compr ueba t u aprend iz aje


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