Questionnaire

Interview questionnaire

 How many years are, you associated with the steel pipes business?

 Which supplier do you prefer the most?

 Considering what factors consumers choose the brand? (Pricing/ Quality)?

 Do you have any quality preferences?

 What issues do you face with the pipes quality wise?

 What are your monthly sales of the steel pipes?

 Does the company provide the delivery of goods on promised time?

 Which way do you mostly use for the payment? Do you feel it’s convenient?

 What issues do you face regarding the payment?

 What products you mostly purchase?

 Have you ever received any damaged item(s)?

 What other benefits does the other companies provide, if any, kindly enlist?
 What is your feedback over the quality of the PSI’s product? (Rating 1-5)

 Suggest some ways for the overall improvement of the product.