Fernando Andrés Guajardo Barea

Developer

Profile Details
IT manager and developer committed to my work, with 6 year experience in Pje San Juan 206, Padre Hurtado,
the IT area, given support Technician, leading a help-desk team in the in the Talagante, 9710951, Chile,
sector of banking, retail, importers and mining companies,  +56950455900
CA Services desk Manager (Ticket platform) and data analyzer and database f.guajardo734@gmail.com
administrator. Place of birth
Trainer of work tools, policies and software in conjunction with HR,   Santiago, Chile
Able to effectively self-manage during independent projects, as well as
collaborate as part of a productive team. Links
GitHub
Employment History Linkedin
Support technician at Stefanini, Santiago
January 2012 — April 2012 Skills
Support in terrain for a factory of wheel, given maintenance to PC in the office Fast Learner
and the IT stuff in the factory, manage inventory and use the ticket system to Ability to Work in a Team
the conclude them in time
Adaptability
Telephone analyst technician at Quintec S.A., Santiago
April 2012 — March 2015 Microsoft Excel

Together with my peers we created a page on the intranet to store procedures Customer Service
for new colleagues. Git
coordinate the service to increase the efficiency of online care. PHP
in 3 years go from providing low-level technical support to coordinating the HTML & CSS
help desk and then being promoted.
Java
be the supervisor responsible for continental service on weekends.
JavaScript
Business support manager at Sonda S.A., Santiago
March 2015 — July 2018

manage the ticket system, its data and review the possible improvements due Languages
to the reports made Spanish; Castilian
train members of the company in areas of IT, company policies and operation
English
of the software that it administered
Be in charge of new clients, initial meetings and in charge of implementation
projects of the new client and initial meetings related to the service. Hobbies
Backend developer at IT Development, solution and management group roleplay, tabletop games,
spa, Santiago videogames and cooking.
May 2020 — August 2020

Back-end developer with PHP and Laravel framework and mySQL database.
Front-end developer with JavaScript - Vue js Framework and  CSS with
Tailwinds CSS framework.

Education
Telecommunications Technician, Colegio polivalente Patricio Mekis,
Padre Hurtado, Talagante
November 2011

Professional computer programming technician, Instituto Profesional

CIISA, Santiago
December 2020

Graduated with distinction

References
Matias Pilar from IT Development, solution and management group spa
Tomas.pilar@dsmpagos.com · +56933196750