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ATOS BA Introduction plan

New BA Radu Teodor Dram


Start Date 01.04.2023
Junior / Senior Jun.
Mentor Lili / Vida
Internal / external hire incl. client Internal
Respected Region BTN, CEE, UK/I

Training Trainer Week


Client structure Gabi 1
and POC

WFA Processes Gabi 1


(ATOS)
PY Process Gabi 1
(ATOS)
Master Jana 1
processes

Documentation Gabi 1
Set (PF, WB,
UG, JA) and
Guidelines
GAPs process Gabi 2
Documentation Lili 1
Guidelines
(incl. Data
Tables)
Navigation on Lili 1
SP (ATOS)

Client specific
tools
SAP Gabi 2
(Nessie/GV)
CW (ticket Alina 1
handling &
reporting)
PD Karriza 3
PISA (Self Online Recordings First 2 weeks
Learning – HRS Astellas ServiceNow - Conduent (edcast.com)
before
training)
PISA (ticket Tudor 3
handling &
reporting)

Jira Emma Cerce (CR Controller)


CR Process Lili 2
CR Estimation Lili 2
CR Handling Lili 2
Impact Analysis tbd + 6 month

UAT – what is
UAT
Define /
creates UAT
cases
Execute UAT
Support UAT
Document UAT
Follow up /
handle
different
participants
ORT – What is (More Sn related)
ORT
Define / create
ORT cases
Support /
document ORT
cases

Improve Percipio & training on the job Week 1 - 6


analytical skills
Word Take a training video course from Percipio acc. to
Excel your version
PPT
Visio Course from Percipio & ATOS/WL TBD

TABs Gabi 1
Time Percipio Course Expert Insights on Time
Management Management
Manage outlook (link videos)

Contributing as Percipio Course Contributing as a Virtual Team Week 1


a Virtual Team Member
Member
Business Percipio Course Business Analysis Documentation Within month 1 and redo
Analysis & Criteria  after 6 months
Documentation
& Criteria’s
Language – to Month 1 -2
enhance How to Add Complexity to Your IELTS TOEFL
writing English Writing - YouTube
to improve English Grammar: The Passive Voice (IELTS TOEFL
documentation Writing) - YouTube

SAP Scripting Link First 6 month

Takeover plan & Activities

When there is a takeover from another team and a phased approached is defined. Define / document
the activities for the takeover period and goals.

UK Support Vida Annual


Review / FAQ CSS Issue
Automation SAP Scripting / CW
automation baby
tickets, letter
generation

To do’s

Please log your IT equipment here.

If you do not know where to find some answer, here is


screenshot: go to File Explorer > “This PC” -> right click-> select
“Properties”

Monthly To Do’s

Action When Comments


Enter your activities into Tabs Before end of the month For ATOS use Project
https://tabsnew.central.conduent.com 00276003-0001
For Absences (Sickness / Vacation)
use Project 17530270-0001

works from EDGE


Regular / Recurring meetings

Note: Apart from the BA Meeting please attend the calls when you work on items related to the
meeting.

If you cannot attend a meeting, please make sure the status in the CR’s is updated and clear. In case
open items need to be discussed make sure to inform a teammate or myself to get the items addressed.

Meeting When Organizer


ATOS/WL BA Meeting Tue 9.00 a.m. CET weekly Mrg BA (Jana.stehle@conduent.com)
ATOS/WL GAPs Meeting Tue 10.00 a.m. CET each 2nd Mrg BA (Jana.stehle@conduent.com)
week
Internal ATOS CR calls Thu 9.30 a.m. CET weekly CR Controller
(emma.cerce@conduent.com)
ATOS DE client CR call Tue 3.30 p.m. CET each 2nd CR Controller
week (emma.cerce@conduent.com)
ATOS CEE client CR call Wed 9.30 a.m. CET 1st Wed a CR Controller
month (emma.cerce@conduent.com)

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