18 Juni 2023

Business Understanding
1. Peningkatan Harga Sewa dan Jumlah penyewa
2. Pengklasifikasian kualitas apartment(Harga,Lingkungan,etc) setiap WIlayah

Project Manager
kita Kamis :A
Konsultasi
Data Cleaning : B
Data Analysis : C dan D
Data Visualization and presentation : E
 note: kalau ada Tambahan boleh tambahin

1. Harga Tertingg dan Terendah

2. Fasilitas
Ifana & Kina
3. User : Data Analyst
Behaviour
Bagas : Project Manager
Ka Putri : Visualization
Noval : Cleaning
Group N
TL's Name Haka
Project Manager A
Technical B, C, D
Visualization D&E
Dataset insert link here
Tools Python, Tableau
Milestone 1 Timeline
Week 3
12-13 June

13-16 June

17 June

Week 4
19 June
20 June
Week 3 to Week 5
Business Problem & Dataset 21-22 June

23-24 June
Week 5

26-27 June

28 - 30 June

1 July
Milestone 2 Timeline

3 - 4 July

5 - 6 July

7 - 8 July

Week 6

10 - 11 July
Week 6 to Week 8
Data Cleaning & Analysis
12 - 15 July
Week 7
17 - 19 July

20 July

Week 8

24 - 29 July

Milestone 3 Timeline
GFP Week

Week 9
Group Final Project Preparation
(GFPP Week)

Finalized Data Analysis &

Insights Gathering
 31 July
Week 9
Group Final Project Preparation 1 - 2 Aug
(GFPP Week)
3 - 4 Aug
Finalized Data Analysis &
Insights Gathering
5 August

Milestone 4 Timeline
Week 10
Week 10
Finalized Data Analysis & 7 - 9 Aug
Insights Gathering
10 August

11 - 12 Aug

Week 11
14 - 17 Aug

18 - 19 Aug
Week 11 to Week 12 Week 12
Creating Visualization &
Presentation 21 August
22 - 23 Aug

24 August

26 August

Week 13 Week 13
Group Final Project Pitching
28 August
 Please don't add more column/row in between the milestone. Supporting file can be added in new sheet & hyperlinked to t

To Do List

Distribute the PIC roles according to GFP Handbook

Pick one of the dataset provided in the GFP Handbook and inform the TL to reserve your dataset, or find your own dataset that m

TL's consultation about dataset workability

Finalize the decision on which dataset(s) will be used for the project
Brainstorm individually to break down the business questions from the chosen datasets

Discuss the list of the business questions and pick the most appropriate business questions that each of your group member w

Discuss and write the Root Cause Analysis (Issue Tree, 5 Whys, etc) on how to find the root cause of your business question

Finalize the datasets, business questions and RCA (if needed you can look for more data)
Determine scope your selected data (to give the context of the project, i.e. The data covered Indonesian territory; Data covered
Data obtained from date MM/DD/YY; Sample Size of X millions)

Discuss the hypothesis that will be used for each member's data analysis with the group and breakdown the hypothesis into Wh

Final TL's consultation for Milestone 1 and last deadline to pick the datasets
To Do List

Project Manager make sure that all the checklists in milestone 1 are already done

Make sure all the necessary files for Data Cleaning are ready

Discuss with the group on which data within the datasets are going to be the focus of the group to answer the business problem

Discuss and distribute the Data Cleaning Tasks (who will remove the null values, converting data types, etc)

Start the Data Cleaning using the necessary syntax and reasoning

Finish the Data Cleaning and make sure that the dataset is ready to be analyzed

Consult with the TL regarding the Clean Dataset (it can also be done sooner than this date)

Start the analysis using the chosen tool(s) by filling up the "Information Gathering" sheet.

To Do List
Group discussion to collaborate and make sure that everyone's on track with their business problem's analysis, as well as discu
group if anyone has difficulties
Start answering What-To-Do from milestone 1 and record the information on the "Information Gathering" and "Documentation"

Summarize and connect the dots between informations and generate the Insights on "Insight Generation" sheet.

Given the insights that you have generated, what are you going to with it? How are you going to use the information as leverag
business problem?

To Do List

Final TL's consultation for Data analysis and finish wrapping up the Data Analysis

Make sure that the analysis are completely done for each business questions

- Discuss and decide which tool(s) is/are going to be used for the visualization (Excel or Spreadsheet, Python, GDS, Tableau, e
- Decide who are our audience will be when we pitch our deck

Start focusing on creating visualization using the chosen tools (Excel or Spreadsheet, Python, GDS, Tableau, etc)
Finish the visualization and make sure that it is ready to be used for creating story line in the presentation slides (remember wh
are)

Start drafting the presentation based on the expected output from the GFP Handbook
Start creating the storyline and transfering the visualization to the presentation slides (remember who your audience are)
Group Meeting and Pitching Preparation 1

Final TL's consultation and finish wrapping up the presentation

Group Meeting and Pitching Preparation 2 >> Make sure that the presentation is all finished and ready to be submitted

Submit the Group Final Project Presentation in PDF file with access where anyone can view
This Please fill this column with your
column is name/details if any and refrain from
ticked by filling the columns with "All",
the TLs "Everyone", or anything similar.

Status Details / PIC

Data Cleaning : B
0
Data Analysis : C dan D
We pick dataset A because the
1
topic/industry sparks our interest
TL said we must be careful when
0
analyzing metrics X, Y

1 We finally chose A dataset

0 Attached in Documentation Sheet

0 Attached in Documentation Sheet

0 Attached in Documentation Sheet

0 Attached in Documentation Sheet

0 Attached in Documentation Sheet

0
Status Details / PIC
Project Manager already checked
0
and every deadline is met
0 Checked by PM
We will focus on data X to solve
0
business problem Y

B will be cleaning rows and column

in missing values
0
C wiill be cleaning format, time
series
0

0 PM checked
TL said it is clean and ready to be
0
analyzed

Attached in Information Gathering

0
Sheet
Status Details / PIC
 0

0 Attached in Documentation Sheet

Attached in Insight Generation
0
Sheet
We found the insights that XXX can
0 be proposed to solve YYY business
problem
Status Details / PIC

TL said we need to re confirm our

0 insights x business
recommendation
0
We will use Looker Studio and
Python and we will present our pitch
to the middle management /
executive level of the company

0 Here is the link to the worksheet / dashboard

0
0
0 Need to simplify slides XX - YY
PM : Added links to our dashboards
0
and Colab file
PM : Already rehearsed and our
max presentation duration is 9
0
minutes 15 second (still safe from
the 10 mins allocated duration)

0
 BUSINESS QUESTIONS AND EXPECTED
No Business Questions
1 daerah mana yang memiliki penyewaan apartemen paling lengkap dan mewah?
2 sesuaikah harga dengan falisitas yang didapatkan?

3 trend harga sewa disuatu regional menurun/naik? Apa yang mempengaruhi trend tersebut naik/turun?
PROBLEM UNDERSTANDING
1. kenapa harga sewa bisa naik/turun? 2. kenapa fasilitas di setiap daerah berbeda? 3. kenapa harga tidak seusai dengan fas
sewa di setiap daerah berbeda?

ANALYSIS
No Hypothesis or Question Code

1 Fasilitas yang ada tergantung dengan karakter 1:01

regionnya 1:02
1:03

2 Fasilitas dan region mempengaruhi harga 2:01

2:02
2:03

3 harga sewa naik seiring dengan bertambahnya 3:01

fasilitas

RECOMMENDATIONS
No Insight Summary Insight
Code
1
2

3
4
5
6
Recommendations Analysis
 BUSINESS QUESTIONS AND EXPECTED OUTCOME
n paling lengkap dan mewah?
?

Apa yang mempengaruhi trend tersebut naik/turun?

PROBLEM UNDERSTANDING
as di setiap daerah berbeda? 3. kenapa harga tidak seusai dengan fasilitas yang ada? 4. kenapa fasilitas mempengaruhi harga sewa? 5. k
sewa di setiap daerah berbeda?

ANALYSIS
What to do

bagi perwilayah besar (region 3/region2)

kategorikan data yang bisa dibuat kategorisaasi
perwilayah bagi karkateristik fasilitas beradasarkan ada & tidak
ada atau kategorikan data

bikin range harga

bikin perbandingan harga dengan kelengkapan fasilitas
perbandingan harga dengan region

liat trend price

lihat dengan terakhir constructed atau dengan renovasi

bandingkan dengan kenaikan harga per-wilayah
RECOMMENDATIONS
Recommendations

Recommendations Analysis
D OUTCOME
Expected Outcome Problem and Expected Outcome might be separated
mapping karakteristik apartement per-daerah
perbandingan harga dengan fasilitas

G
asilitas yang ada? 4. kenapa fasilitas mempengaruhi harga sewa? 5. kenapa harga

Results Information and

Insight Code

Reason and Prioritizations (Optional)

ted Outcome might be separated
 BUSINESS QUESTIONS AND EXPECTED
No Business Questions
1 We wants to improve our overal satisfaction level by improving our services.
2 Which service do we need to focus on to improve satisfaction level.

3 How to increase our satisfaction rate from 43% to 60%

PROBLEM UNDERSTANDING
put your RCA/ 5 Why's/ Issue Tree etcFurther info read thisHow to break p

ANALYSIS
No Hypothesis or Question Code

1 Current evaluation of our satisfaction level between 1.1

groups of category
1.2
1.3
1.4
1.5
2 Check our services correlation with satisfaction 2.1

3 Check our services score difference between 3.1

satisfied passenger and not

RECOMMENDATIONS
No Insight Summary Insight
Code
1 Overall, 57% dissatisfaction level is caused by: I1
1) Passengers within the age range of under 38
and above 60, 2) on Eco and Eco Plus class, 3)
personal travel, 4) membership might not give
enough benefit, and 5) on short-flight distance
(<1000 miles)

2 I2

There are 3 services that shows a significant

correlation with satisfaction and shows the most
difference between those who are satisfied and
not. We can focus more on these 3, which are:
1) Online Boarding, 2) Inflight Entertainment, 3)
Seat Comfort.
2 I2

There are 3 services that shows a significant

correlation with satisfaction and shows the most
difference between those who are satisfied and
not. We can focus more on these 3, which are:
1) Online Boarding, 2) Inflight Entertainment, 3)
Seat Comfort.

Recommendations Analysis
 BUSINESS QUESTIONS AND EXPECTED OUTCOME
by improving our services.
satisfaction level.

60%
PROBLEM UNDERSTANDING
your RCA/ 5 Why's/ Issue Tree etcFurther info read thisHow to break problems into smaller problem

ANALYSIS
What to do

Check age groups

Check each class satisfaction

Check type of travel
Check their membership
Check their flight distance
Conduct a correlation analysis on all 15 services to satisfaction
variable

Compare the average score of satisfied passenger with dissatisfied

passenger

RECOMMENDATIONS
Recommendations

Since we already attracted a lot of passenger doing business

travel, we can add more cooperation partnership with
company that often do business travel.

Our membership, while giving more benefit, still doesn't

affect our satisfaction level much. To fix this, we can try to
improve the benefit by comparing it with other airlines.
To improve our Online Onboarding service, we can do it by
doing several things like 1) moving to a paperless boarding
pass, 2) reminder 2 hours before departure, 3) informing
flight requirements via email such as PCR test, passport, etc,
4) Integrate seat and food preferences while online check-in
(would also improve our food and drink and seat comfort
services)

Recommendations Analysis
D OUTCOME
Expected Outcome
Evaluation of our services
Identification of services with high correlation and affect satisfaction the
most.
Insight and recommendation about service improvement
Actionable item on how to increase our satisfaction rate
G
k problems into smaller problem

Results Information and

Insight Code
Satisfied: age 38-60, dissatisfied: under 38 and above IF1, I1
60
Satisfied: Business, dissatisfied: Eco and Eco Plus IF2, I1
Satisfied: Business Travel, dissatisfied: Personal IF3, I1
Travel
Both are dissatisfied, whether they're a member or not IF4, I1
Satisfied: >1000 miles, dissatisfied: <1000 miles IF5, I1
Three highest correlated services. IF6, I2
1. Online boarding : 0.5
2. Inflight Entertainment : 0.4
3. Seat Comfort : 0.35

Three services with the highest difference: IF7, I2

1. Online boarding : 4.03 vs 2.66
2. Inflight Entertainment : 3.96 vs 2.89
3. Seat Comfort : 3.97 vs 3.04

Reason and Prioritizations (Optional)

While we have to fix other problems, we also need to strenghten

our current strenghts by adding more value to what is already
perform well.

To compete with other airlines, we have to at least offer similar or

better services
Code Data (Exact Number) Information Explanation

On average, passengers within age of under 38 and above There's a distinct difference between age
60 are mostly dissatisfied, while passengers withtin age 39- group about their satisfaction. Age could
IF1 60 are satisfied with our service. be a related issue.
69% of our passenger in business class are satisfied, while
75-81% of Eco and Eco Plus class' passengers are We could use this as a reference which
IF2 dissatisfied class needs higher priority.
While personal travel is the most
90% passenger on their personal travel is dissatisfied, even concerning one, both type of travel are
IF3 on business travel only 41% are satisfied still dissatisfied
Even for passengers with a membership are still dissatisfied While membership might give more
(47% dissatisfied). Even worse for passengers without benefit, it still won't significantly improve
IF4 membership, 76% are dissatisfied. their satifaction.
We can focus more on short-distance
IF5 Most people on short-distance flight are dissatisfied (~70%) flight (under 1000 miles)
Out of 15 types of services, 3 services shown a relatively
high correlation with satisfaction: 1) Online boarding 0.5, 2) We can focus more on these 3 services
IF6 Inflight Entertainment 0.4, 3) Seat Comfort 0.35 with high correlation

If we compare the overall score of each services between

those who are satisfied and dissatisfied, we found 3 services
with a significant score difference, which are: 1) Online We can focus more on these 3 services
Boarding 4.03 vs 2.66, 2) Inflight Entertainment 3.96 vs 2.89, with significantly high difference between
IF7 3) Seat Comfort 3.97 vs 3.04 those who are satisfied and not
Done by

D
 Overall, 57% dissatisfaction level is caused by:
1) Passengers
There within that
are 3 services the age
showsrange of under 38
a significant and above
correlation with60,
satisfaction and
2) on Eco and Eco Plus class,
shows the most difference between those who are satisfied and not.
Insights 3)
Wepersonal travel,
can focus more on these 3, which Insight
are:
Code 4)
1) membership might not give enough
Online Boarding, benefit, and
I1 5) on short-flight distance
2) Inflight Entertainment, (<1000 miles)
I2 3) Seat Comfort.
Insight Source(Information
Gathering Code)
IF1, IF2, IF3, IF4, IF5
IF6, IF7