Professional Documents
Culture Documents
ensure the smooth operation of the establishment. Here are some common departments found in a
hotel:
1. Front Office/Reception:
- Front Desk
- Reservations
- Guest Services
- Concierge
- Bell Desk
2. Housekeeping:
- Room Attendants
- Laundry
- Housekeeping Supervisors
- Restaurant
- Bar
- Room Service
- Banquet/Events
- Catering
- Sales Department
- Marketing Department
- Revenue Management
- Accounts Payable
- Accounts Receivable
- General Accounting
- Cost Control
6. Human Resources:
- Recruitment
- Employee Relations
7. Engineering/Maintenance:
- Maintenance Technicians
- Facilities Management
- HVAC Technicians
- Electrical Engineers
8. Security:
- Security Officers
- Surveillance
- Access Control
- Spa Services
- Fitness Center/Gym
10. Reservations:
- Reservation Agents
These departments may vary in size and structure depending on the size and type of hotel.
Additionally, some hotels may have specialized departments such as Guest Relations, IT (Information
Technology), or Revenue Management, among others.