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Hotels typically consist of several departments that work together to provide various services and

ensure the smooth operation of the establishment. Here are some common departments found in a
hotel:

1. Front Office/Reception:

- Front Desk

- Reservations

- Guest Services

- Concierge

- Bell Desk

2. Housekeeping:

- Room Attendants

- Laundry

- Housekeeping Supervisors

- Public Area Cleaners

3. Food and Beverage:

- Restaurant

- Bar

- Room Service

- Banquet/Events

- Catering

4. Sales and Marketing:

- Sales Department

- Marketing Department

- Revenue Management

5. Accounting and Finance:

- Accounts Payable

- Accounts Receivable
- General Accounting

- Cost Control

6. Human Resources:

- Recruitment

- Training and Development

- Employee Relations

- Benefits and Payroll

7. Engineering/Maintenance:

- Maintenance Technicians

- Facilities Management

- HVAC Technicians

- Electrical Engineers

8. Security:

- Security Officers

- Surveillance

- Access Control

9. Spa and Wellness:

- Spa Services

- Fitness Center/Gym

10. Reservations:

- Reservation Agents

- Central Reservation Office

These departments may vary in size and structure depending on the size and type of hotel.
Additionally, some hotels may have specialized departments such as Guest Relations, IT (Information
Technology), or Revenue Management, among others.

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