Professional Documents
Culture Documents
Revision History
Edition 01: March 2021
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Table of contents
1 GENERAL ................................................................................................................................................ 5
2 CONTENT OF THE SOFTWARE PACKAGE .................................................................................................. 6
2.1 References ....................................................................................................................................... 6
2.2 Patches ............................................................................................................................................ 6
2.2.1 Mandatory patches delivered ...................................................................................................... 6
2.2.2 Anomaly Reports fixed in the patches ......................................................................................... 6
2.2.3 Additional patches (mandatory) .................................................................................................. 8
2.3 License file ...................................................................................................................................... 8
2.4 Versions of embedded software ........................................................................................................ 9
3 PREREQUISITES ................................................................................................................................... 10
3.1 Server PC prerequisites ................................................................................................................... 10
3.1.1 Hardware and software............................................................................................................. 10
3.1.2 Virtualization requirements ...................................................................................................... 11
3.1.3 Software and hardware compatibility ........................................................................................ 12
3.1.4 Configuring the Server PC ......................................................................................................... 12
3.1.5 Servers delivered by Alcatel-Lucent .......................................................................................... 12
3.2 PCX compatibilities ........................................................................................................................ 13
3.2.1 IP & IP/X25 connections to OmniPCX Enterprise ......................................................................... 13
3.2.2 OpenTouch ............................................................................................................................... 14
3.2.3 OmniPCX Office and OXO Connect ............................................................................................. 15
3.2.4 OmniPCX Enterprise and OpenTouch : software locks ................................................................. 16
3.3 Prerequisites for administration Client PCs ...................................................................................... 17
This document describes the installation procedure for OmniVista 8770 version 4.2.14.00.
Our Technical Knowledge Center will help you to establish your technical diagnostics:
https://businessportal.alcatel-lucent.com/alugesdp/faces/gesdp/integration/KCSKnowledge.jspx
Warning
Each time you are requested to erase or edit a file, it is absolutely necessary to make a copy of the
original.
These operations must be performed by an expert (ACSE) trained on the product. You can also contact
the "Professional Services" team (mailto: professional.services@al-enterprise.com or your local Services
representative).
2.1 References
The documentation is available on the Alcatel-Lucent Business Portal, in the section Technical Support\
Technical Documentation Library :
https://businessportal2.alcatel-lucent.com/technical_documentation_library
- 8770_4.2_am_adminmanual_8AL90703USAM
- 8770_4.2_im_installationmanual_8AL90704USAM
- 8770_4.2_am_securityguide_8AL90705USAJ
- 8770_4.2_am_snmpproxy_8AL90708USAH
- 8770_3.2.8_am_accountvoipticketscollect_8al90709usad
- 8770_4.1_am_apiusermanagement_8al90710usae
- 8770_4.1_am_rtu_metering_8AL90712USAH
2.2 Patches
[1]
===========================================
Patch name : Patch_421400A_JAR_WAR_LDIF
Delivery date : 19Jan2021
===========================================
CR8770-11259 [Report]: Field Alignment issue for SetOf attribute in DSP parameter class.
CR8770-11248 AMILLAN LIMITED/ MSAD synchronization failed with an Exception
CR8770-11058 NTT Germany AG & Co. KG / WBM : How Works the Add Button in In Domain Configuration
and Administrator Configuration
CR8770-11266 keys are not removed from OxeDm sync Filter
[2]
[3]
===========================================
Patch name : Patch_421400C_JAR_WAR.zip
Delivery date : 08Feb2021
===========================================
CR8770-11255 U-Com A/S/ 8770 - Problem with Web Service: Internal error. It is not possible to associate
devices using User or Device applications
[4]
===========================================
Patch name : Patch_421400D_JAR_EXE.zip
Delivery date : 19Feb2021
===========================================
CR8770-11177 ORANGE SA/ CALCULATE TOTAL TRAFFIC OBSERVATION COUNTERS - Base stations fails
CR8770-11171 NXO France SAS/ 8770 : Alarm server is going done when deleting 700X incidents
CR8770-10874 HELDELE GmbH/ OT User could not created via MetaProfile in case of numeric Login
credentials
[5]
===========================================
Patch name : Patch_421400E_EXE_LDIF.zip
Delivery date : 15March2021
===========================================
CR8770-11292 8770 : Restoration with rehosting failed when the server uses customer certificate
CR8770-11293 8770 : Backup doesn't contain custom certificate ( apache, ldaps )
CR8770-10812 8770 : error message "same alias" during the certificate importation
CR8770-10439 Web access fails after trying to install signed certificate => P12 file not correct
CR8770-10805 Impossible to insert clients' generated certificat
CR8770-11046 CA certificate deployement with toolsOmnivista (HFx3 provided)
CR8770-11126 same issue of CR8770-11125
CR8770-11347 8770-4.2.13- can't deploy certificate using the last hotfix provided in CR8770-11126
Reminder:
On server side, all patches located in the Patches\Mandatory folder are automatically installed at the end
of the installation.
Note The manual patches files opening is failing when using the embedded Windows tool. It’s happening
correctly when using an external tool like 7-Zip.
OV8770 release R1.0 R1.1 R1.2 R1.3 R2.0 R2.5 R2.6 R2.6.7 R3.0 R3.1 R3.2 R4.0 R4.1 R4.2
License version 1 2 3 4 5 6 7 7 8 9 10 11 12 13
Note During a R4.2 fresh server installation, the version 13 license is mandatory
During server upgrade: version 12 is acceptable. However, upgrade to version 13 will be necessary to
benefit from new features
During the OmniVista 8770 server running mode: versions 12 and 13 are accepted
1 processor Dual-Core (frequency near 2 GHz, 1 processor Quad-Core (frequency near 2,2
but dependent on the processor architecture) GHz, but dependent on the processor
Processor architecture)
Processor architecture equivalent or superior
to Haswell is required
RAM (minimum) 6 GB 8GB
7GB With License Manage My Phone 9GB With License Manage My Phone
Minimal
120 GB (disk: RAID5)
characteristics of 120 GB
15K rpm
Hard Disk
Graphics board 128 MB
Partition 1 NTFS partition for installation of the LDAP server
Browsers latest Google Chrome - Version 80.0.3987.100 (Official Build) (64-bit) (WBM, Directory web client,
qualified versions Manage My Phone)
Mozilla Firefox - Version 73.0 (64Bit) (WBM, Directory web client, Manage My Phone)
IE - Version 11.0 (Directory web client, Manage My Phone)
Drives A DVD drive is required
Warning Windows 7 and Server 2008 are no more supported by Microsoft, thus there is no more support from ALE
on OmniVista 8770 issues linked to Windows 7 and 2008
Windows 8.1 – Windows 2012 R2 KB2919442 replaced by The installation order must be done as
KB3021910 – KB2919355 follows :
KB3021910
KB2919355
KB2999226
All OS except Windows 10 KB2999226
Note From 50000 subscribers, you need the agreement of ALE International (process PCS – Premium
Customer Support).
From 100 nodes or PCS, you need the agreement of ALE International (process PCS – Premium
Customer Support).
For Accounting, the maximum number of tickets is 30 million.
It’s not recommended to use the local Client installed on the server. However, if for any reason
this Client is regularly used it’s advised to increase the memory size.
If you encounter slowness on the OmniVista 8770 server, it can be due to Windows Defender
antivirus scan of Windows 2016
Workaround : Configure the OmniVista 8770 folder as an exception
OmniVista 8770 has been validated in a VMware ESX® environment and Microsoft Hyper-V®.
Refer to the OmniVista 8770 R4.x Capacity Planning tool published on the Business Portal for minimum
requirements.
The hyper-threading option should not be validated on the VM.
As of the October 19, 2020 Offer, the server rack Platform 3-4 reference 3BA27817EN and 3BA27818EN are
no more delivered with Windows 2012 R2 and Windows 2016 in English, preinstalled. Only the Server rack
Platform 3-4 reference 3BA27769AA is available in stock permitting, without Windows.
OmniVista 8770 application is not preinstalled and has to be installed according to the present release note
and installation guide.
For more details on the server 3-4, the detailed Bill Of Material (BOM) can be found in the cross
compatibility document reference: ENT_MLE_033442, published on the Business portal.
From OmniPCX Enterprise R6.0 till R12.x and all associated OmniVista 8770 releases the IP connection or
IP/25 connection is ok
Warning
PPP connection is not supported.
3.2.2 OpenTouch
OmniPCX
Office
OV8770 Releases
RCE Software version equal to or higher than …
Releases
The modules of the OmniVista application are validated by the server license file. On the other hand, the
access to data of the various PCXs requires having appropriate software locks in each PCX:
The use of Clients installed on a Citrix Presentation server XenApp 7.6 is validated.
The number of clients is limited to 4.
A minimum of 8 Gb dedicated RAM is required.
The use of Clients installed on a Citrix server is not possible when we manage OmniPCX Office nodes. The
OMC tool is not compatible with Citrix.
Warning
Windows 7 is no more supported by Microsoft, thus there is no more support from ALE on OmniVista 8770
issues linked to Windows 7
4.1 Installation
- Help Online: To view the PDF file in the browser it’s required to have the PDF reader add-on. If not it
shows file download prompt as below.
- From OmniVista 8770 R3.0.13.00.c , new password policy has been introduced and the policy is
applicable for all the password changes which happen during the first login/ password resets. This
password policy is not implemented during installation under 8770 InstallShield.
- The firewall may generate messages asking for allowing communication for Java.exe and bin_ns-
slapd.exe programs. You have to validate these requests.
- It’s mandatory to manage a fix IP address (and not a DHCP one) and also the default gateway before
starting the server installation.
- The server name cannot contain the following characters: «/\[]":;|<>+=,?* _ ». In the opposite case, the
server installation would fail.
- If you use OmniVista 8770 and OmniVista 4760 clients in the same machine then the clients have to be
installed in the following order:
OmniVista 8770 client
OmniVista 4760 client
- It is not allowed to modify the default HTTP (80) and HTTPS ports (443) because they are required by
SIP device management. The port 443 has as well to be available for Apache.
Do not continue : press “Ok” and “No” in the subsequent popup. Then install those kb listed before.
- From Windows 2016, to avoid general slowness add < 8770 folder > in Windows Defender settings (refer
CR8770-8161 : Infrastrusture : general slowness due to Windows Defender with windows 2016)
o End user with Manage My Phone application cannot manage MultiLine and supervision set, both
the functions are removed from the drop down list of programable keys.
o From OmniVista 8770 the Admin can able to manage all the functions in the programmable keys
for all the users.
o After the upgrade from R4.0/R4.1 server to R4.2 version, the Manage My Phone application
rarely shown as disabled stage- By killing the Zulu platform application in windows task manager
the services will be triggered to start mode and service will up.
Warning
The server upgrade from 2.5 releases brings a modification for the VOIP quality supervision application.
The Performance application based on a Vital Suite module has been removed. It has been replaced by a
more simple and integrated module. Reports and data from the previous application will no more be
available after the upgrade to R4.0. The data have to be processed before the upgrade.
The upgrade to OmniVista 8770 R4.2 is available from version 3.2.08 (version = 10 in the license). It is
mandatory to update the server in the latest maintenance release before upgrading.
The upgrade provides upgrade of the OmniVista 8770 database in new version, including scheduled tasks,
administrators accounts, …
Instead of upgrading, it is always possible to reinstall the server : reinstallation allows restarting with fresh
data, and importing archived accounting tickets and custom report definitions.
For OmniVista 8770 servers with a version < 2.0 (version < 7 in the license), the recommendation is to do a
new installation. Direct upgrade is not available, it is necessary to upgrade following the migration paths
below :
R2.x R3.0
R2.6.7 R3.2
R3.0 R3.2
R2.6.x R4.0
R3.x R4.0
R3.x R4.1
R4.0 R4.1
R3.2.08 R4.2
R4.x R4.2
You can create an eSR to get an intermediate license with the current OmniVista 8770 license and the
confirmation of the order of the Target OmniVista 8770 license or active SPS contract #.
For more details on the supported releases, please refer to the “Alcatel-Lucent OpenTouch® Suite for Mid &
Large markets RELEASE POLICY INFORMATION ENT_MLE_016065” and “OmniVista 8770 feature list
8AL91400USAA” published on the Business Partner Portal.
Nota : From OmniVista 8770 R3.2.08, web client via java applet is no more available
Cf : OmniVista 8770 WBM
Warning
The Migration tool does not allow retrieving the directory replication management from OmniVista 4760.
It has to be managed completely in OmniVista 8770 servers.
In addition, during migration, the replicated sub-suffixes from OmniVista 4760 are created as normal
entries in the OmniVista 8770 company directory. That’s why when the sub-suffix is created to reproduce
the replication with the same name the system throws “The entry already exists”.
The workaround for the issue is
After migration :
1. Export the entries under the sub-suffix entry in the company directory (For eg., if it is a
department sub-suffix, then export the department and its children).
2. Then delete the replicated entries (For eg., department sub-suffix and its children in this case)
from the company directory.
3. Now create the sub-suffix with the same name using the replication procedure. This will create the
corresponding entry in the company directory.
Then import the entries which were exported during step 1
Note
The MSAD plug-in must be regenerated and installed again on the Active Directory server after rehosting.
Warning
The password of the account MSAD8770Admin must not be changed in the Security application.
Note
The account declared in Active Directory server must be a member of "Admins group".
The Security guide describes the preliminary operations management for the backups on network drives.
For users creation from the MSAD Web client, the OmniVista 8770 server name has to be inserted in the
Trusted sites list.
• Centralized management of OmniPCX Enterprise up to R12.4, OpenTouch Multimedia Services and Message
Center up to R2.6, and OXO Connect/OCE up to R4.0
• Users mass provisioning via the web client
• Graphical interface for DeskPhones keys management from the web client
• New features in the web client for OmniPCX Enterprise users: Add in a hunting group, update language,
secret code, lock, do not disturb, manage forwarding
• Full configuration of multiple OmniPCX Enterprise systems via the web client
• Compatibility with Windows Server 2019
AD plugin installation on an Active Directory instance can be hosted by a Windows Server 2019.
AD Client from an Active Directory instance can be hosted by a Windows Server 2019.
The number of rows displayed in the grid is limited by a setting, configurable from the Settings menu. It
applies to the display of the entries of a level selected from the tree and the display of search results.
Up to R4.1, when the number of entries exceeds the grid limitation, the “More” action (> button) searches
for a new bulk of entries but adds them to the grid below the previous set of results.
From R4.2, when the number of entries exceeds the grid limitation, the “Next” operation (> button)
searches for a next bulk of results (grid limitation still applicable) and displays them in a new grid (only the
new set of results). A “previous” operation (< button) allows to come back to the previous set of results,
and only them.
A “first page” operation (<< button) displays the first set of results in a new page, while the “last page”
operation (>> button) displays the last set of results.
Restriction: multi-selection of users (to delete or to export) over several pages is not supported
This feature provides the ability to manage the keys for the IP Touch sets, in update mode only (meaning
once the user is created on the OXE).
This feature is the import / export of users from the Users application in the WBM.
The content of the file reflects the GUI as defined by the logged in administrator, meaning the custom view
assigned to the administrator is used to build the template file, export the user data and control the import
validity.
The administrator can export the users selected from the grid, from a branch or sublevel
(immediately/locally).
In case of a branch, this operation can be planned via the scheduler.
The same way as export, it is possible to import users file (immediately or via the scheduler).
As in the thick client, import mechanism includes the action to create, update or delete users and devices.
Create is converted as Update if user already exists. Update is converted as Create if user doesn’t exist.
From WBM and as on the scheduled application in thick client, it is possible to follow the execution getting
the status with the appropriate log file accessible via the browser.
As previously in release 4.1, the authorized administrators can access to the Users application via the
OmniVista 8770 web client.
From release 4.2, the global administrators with Configuration access right can also access to the OXE
configuration via the web client.
Users WBM
Users WBM
Web
Configuration
Application
OXE configuration
Connection to the Web Configuration application is possible via a standard administrator credential
(management domain feature disabled) or a global administrator credential (management domain feature
enabled) with Configuration rights.
Local administrators cannot launch OmniVista 8770 web configuration application, even if they have
configuration rights
Remark : OmniVista 8770 license « OXE management » and « Configuration » are needed.
A click on the “Configuration” icon gives the access to the Web Configuration application :
8.3.3 Comparison between OXE WBM and OmniVista 8770 Configuration via the web client
From the R4.2, the connection to the OXE configuration can be made via the OmniVista 8770 web client.
The application embedded in the OmniVista 8770 server is different from the OXE WBM embedded in the
OXE, even if the look and feel is similar :
- HTTPS between WBM client and OmniVista 8770 server (REST API)
- CMISE / CMIP protocol to exchange data between OmniVista 8770 server and OmniPCX Enterprise,
same as from thick client
- Download of the MIB at first connection and stored locally on Browser
- The same connectivity types as thick client are supported
- All node redundancy types are supported
- OXE management domain feature is supported
- Access profiles are supported and configured via the thick client
As a simplification for provisioning and a reduction of license costs, the goal is to declare only a Remote
Extension in OmniPCX Enterprise, to associate the OTC Smartphone to this OXE subscriber and to get rid of
the extra SIP Extension.
Due to some OmniPCX Enterprise constraints, a Remote Extension can’t be the main device of any multi-
device configuration. As soon as an OTC Smartphone is associated to a main Remote Extension, it is the
main and unique device of the user. Thus, the OTC smartphone cannot be multidevice.
From OmniVista 8770 perspective, when the manual configuration in several steps is already possible, the
request is to allow the creation of the OTCt user with his unique device in one step, from Users application –
thick and WBM clients.
Note : The OpenAPI is not updated to support the creation of the user and its unique device in one step
when using a free number range : such a provisioning is still possible in several steps. Anyway, the creation
in one step is possible when the user of Remote Extension type is created with an explicit directory number,
duplicated for the Remote Extension associated to the OTC Smartphone.
After user+device creation, the remote extension number is the main user’s directory number.
There is a new predefined view for creating a Connection user with OTC smartphone as single device named
“OXE User with OTCsmartphone main”.
From Devices application, export OTC Smartphone entries to be converted in simple mode
otcsmartphone.csv
Save a copy of the file before update
Disassociate the devices : update the devices file (otcsmartphone.csv) by adding the operation
“Disassociate” as 1st column of each data line and import the updated otcsmartphone.csv file from Devices
application.
The devices are disassociated, the associated entries are automatically deleted on OXE (Remote extension,
SIP device, Abbreviated number, ARS route, …) and the remaining SIP extensions are removed from tandem.
From OXE Configuration, export the SIP extensions to be converted in prg format sipext.prg
Save a copy of the file before update
Delete the SIP Extensions : update the extensions file (sipext.prg) by adding the – operation as 1st column of
each data line and import the updated file
Create the Remote extensions : update the extensions file (sipext.prg) by adding the + operation as 1 st
column of each data line, replace SIP_Extension by Remote_Extension in the Station_Type column, clear the
Secret_Code column (ie remove ****) and import the updated file.
The Remote extensions are created with same directory number as the previous SIP Extensions
From Devices application, associate again the OTC Smartphone to the user : update the devices file
(otcsmarphone.csv) by adding the “Associate” operation as 1st column of each data line and update the
“Remote extension directory number" (last column) with the new Remote Extension directory number and
import the updated otcsmartphone.csv file from Devices application.
The device is associated as unique device to the user who keeps his company phone number, login, email,
call log and contacts.
MariaDB 5.5.68
MariaDB 5.5.68 is a maintenance release which contains following updates and bug fixes:
HeidiSQL updated to 11.0 (MDEV-22032)
Unregister of slave threads disconnected before COM_BINLOG_DUMP (Bug#29915479)
Server can fail while replicating conditional comments (Bug#28388217)
Fixes for the following security vulnerabilities:
CVE-2020-2752
CVE-2020-2812
Please refer to MariaDB release note for more information https://mariadb.com/kb/en/mariadb-5568-release-
notes/
The Certificate installation and deployment had major issues. Several of them were design issues in the
implementation. Some of the issues found were difference of understanding on how the certificates were
deployed at the customer place. Using the previous fixes and the patches delivered in 4.2 MD1 and previous
hot fixes, several certificates were deployed.
A procedure to deploy certificates using ToolsOmnivista (Apache & LDAPS) is needed to clean up before any
more new certificates is installed/deployed. The certificates installed using the old patches delivered in 4.2
MD1 and previous releases has some basic design issues which prevent removal of certificates from oracle
server DB and hence it is needed to follow this procedure to clean up and bring the system back to self-
signed certificates before any more Certificate is installed deployed using the new patches.
CR8770-11107: After migration 4.2.13.01, the Apache loses its TLS configuration
e.g.: in 4.1.14.00, the TLS is configurated in TLS 1.2 on LDAPs and Apache. After migration in 4.2.13.01,
LDAPs keeps its configuration in TLS 1.2 but Apache goes back to the default configuration (TLS 1.0 and
upper)
CR8770-10890: in 4.2.13.01, after configuration in TLS 1.2 via toolsOmnivista, Apache doesn’t start
anymore
Note
All the “CR8770-…” ref. mentioned below are internal anomaly reports references. Check with Tech.
Support on which version/patch it is fixed or if correction is important for you.
In this chapter, you will find miscellaneous information about applications, components that could be
useful plus some restrictions.
11.1 RTUM
The Russian Govt has changed the Timezone from utc+3.00 to utc+4.00 because of which there would be a
delay of an hour in RTUM counter calculation. To solve the issue Microsoft has recommended the patch
Windows8.1-KB3162835-x64 to be installed to bring back the time zone in utc+3.00 after which the RTUM
counter calculation will be ok.
During user creation with Meta profile more number of attributes are made editable from R 4.1.
To create OmniPCX Enterprise/ OpenTouch Connection users based on profiles, OmniPCX Enterprise/
OpenTouch synchronization needs to be performed first, to get the OE/OT profiles in Users Application.
Option ‘Export for Rainbow’ is introduced in contextual menu at root and department level and new
preference rule in preferences menu is introduced to support mass provisioning of Rainbow users.
Refer help document for Loginmail syntax in rainbow preference rules.
Ex: Firstname_lastname@Domain.com
A mandatory attribute “OXE Profile Name” has been added for OpenTouch Connection User creation in
the Users Application. This attribute is populated by selecting an entry from a drop down. In order for
the drop down list to be populated, the profile(s) need to be created in the OXE associated with Site
being used for OpenTouch Connection user creation and then synchronized.
Admin creates a metaprofile for connection users with a free number range. This free number range is
previously created in OXE configuration :
Max.number parameter is very sensitive : it limits the number of first free directory numbers
returned by OmniPCX Enterprise when a consultation is requested. If admin sets a very high value by
ignorance or by thinking that this is the range size (possible misunderstanding), the consultation
time increases a lot.
Example: the time to get the first 3000 free number range is about 3-4 seconds.
The problem is that such consultation is done during the creation of a connection user creation from
a metaprofile. Several seconds can be easily wasted because of a too high Max.number parameter.
Restriction:
Memory limit exceeds with OXE user search of more than 1K users. Refer : CR8770-6607
No more support for MIC Android, MIC Blackberry, MIC Windows and MIC Nokia mobile devices.
For overall Terminals tests performed in OmniVista 8770 with “device profile” has given the status
below:
Without
Profile(Normal With
Device Node Deployment) Profile Binary used for the testing
VHE(8082) OXE OK OK R300_01_15_18.zip
VHE(8082) OT OK OK R300_01_15_18.zip
MyICphone_8002_8012_R110_
VLE (8002/8012) OXE OK OK 03_059_0.zip
MyICphone_8002_8012_R110_
VLE (8002/8012) OT OK OK 03_059_0.zip
8001 OXE OK OK 8001-R200.4.2.0.8.zip
8008 OXE OK OK 8008-SIP-R400_1.20.41.zip
8018 8018-SIP-R300_1.15.20
8028s 80x8S_SIP_R300_1.15.20
8068/
8038 OT OK OK 8068_R220_3_31_30.zip
8088_R304.03.014.1.2457-
8088 OT OK OK signed.zip
OXE :
8088-R304.03.014.1.2457-
8088 OXE OK OK signed.zip
OTC-android-smartphone-
OTC smart phone OT 2.911.05.0.apk
Configuration file is not updated with subscriber key information when OXE user is created with SIP
extension along with subtype as IPtouchxx.
OpenTouch node number entered during the OpenTouch declaration should be numeric value.
Otherwise the topology synchronization with the Performance application will fail.
User creation, the TUI password should not be trivial for security reason. It should not be of cyclic,
repetition, increasing or decreasing fashion.
services -> Security -> Password Management -> Allow trivial TUI check this attribute to allow
trivial values to be used for TUI password. Uncheck this attribute doesn’t permit using trivial value
for TUI password.
For OTVM- Automatic creation of persons in directory is applicable for only for OmniPCX Enterprise
with OTVM users.
The connect operation of OpenTouch from OmniVista 8770 will not work with the root user and
password. The maintenance credentials should be used for login.
A new tab „feature‟ is available for OpenTouch nodes which have the version greater than
OpenTouch R 2.1. Tree will be segregated according to Tasks.
New mass provisioning rules are implemented in R 3.1 to ease export/import operations.
Improvements include:
- Import/export with minimum set of attributes
- New enhanced template
- “Action” attribute in first column, “displayname attribute” in second column
- No reference to internal OpenTouch id.
After declaration of OmniPCX Enterprise node, OmniPCX Enterprise Complete Global synchronization
will not synchronize associated OpenTouch node. OpenTouch node should be synchronized first.
TUI voice mail should be declared in both OmniPCX Enterprise and OpenTouch for successful
complete global synchronization.
OpenTouch synchronization may get fail with Error invoking web service after upgraded to
3.2.8.X.(possibility of occurrence is very low) Even if restart of wildfly service is not solving the
issue.
Workaround: Change LDAP Directory manager password. From OmniVista 8770 tools
OmniVista.exe select password change (option 1)-> LDAP directory manager password
(option 2)->Enter new password and restart the system.
11.7 Re-Hosting
General Information:
Execute the re-hosting script in the “Elevated command prompt” in Windows 7, otherwise script
execution will be failed. Refer the below link for info:
http://www.blogsdna.com/2168/windows-7-how-to-open-elevated-command-prompt-with-
administrator-privileges.htm
11.8 Audit
After enabling the Global flag for audit process the OmniVista 8770 client needs to be restarted to get
the information of OmniVista 8770 login/logout
Audit detailed system records will not be displayed in OmniVista 8770 with OmniPCX Enterprise
releases>=M1
Refer CR8770-6606: 8770 R3.2.08.04: Audit system details are not available in audit application for
OmniPCX Enterprise>=OXE 12.
Restriction :
Since the OXE release R12 (M1.403), detailled informations about “LOGIN” action are not available
Option “more detail” = no has to be selected
Reason : In the OXE release R12, new package has been deployed (due to a vulnerability issue) on OXE.
This new package does not update the “auth.log” file with the PPID.
So the detailed information presents in the “shell.log” file cannot be displayed anymore
- Topology : Dashed Line style between two network elements will be supported with IE version 11 and
above.
License to be added manually for the OXO version based on the CPU (OmniPCX Office Board) for
major upgrades
OXO connect and OXO connect evolution has separate binaries need to be considered during the
install
For OmniPCX Office binary downloads the LOLA software is not required for OXO connect
evaluation, whereas OXO connect installation no change
OXO connects & Evaluation Input and Output performs only via OMC. It should install in the local
server where the OmniVista 8770 server is running
OmniPCX Office synchronization restriction (only synchronization happens with single OmniVista
8770 user using permanent IP connectivity alarm reception mode. Multiple Permanent IP
Backup and Restore for OmniPCX Office not allowed from configuration. Now it is part of
maintenance application.
OmniPCX Office backup directory needs to be mounted for configuring OmniPCX Office in
online/offline mode.
Restriction:
11.12 MSAD - Active Directory Synchronization & Light Client for User
Provisioning
General Information:
MSAD Sync: During the MSAD Access Info Configuration, the entire user Dn (Example :
Cn=ladmin,CN=Users,DC=Company X,DC=com)needs to be entered instead of the username
alone.
MSAD: Metaprofile list is coming out of the application screen if you double click on it; Refer:CR8770-
7640
AD Web Client: Page refresh not happening after OmniPCX Enterprise/OpenTouch metaprofile selected
from the IE8&9 browser.
Workaround: The Active Scripting needs to be enabled in the IE browser Internet Options
MSAD Client: OmniVista 8770 Administrator is not allowed change the default password assigned to the
MSAD8770Admin account. Changing the password will make AD Client inoperable.
Workaround : If MSAD Admin password is changed then restart the Wildfly service in OmniVista 8770
server.
If Windows SNMP service is already installed then OmniVista 8770 SNMP Proxy configuration must be
done after installation/upgrade from ToolsOmniVista.
External tools like TrapReceiver and iReasoning MIB Browser should not be installed to receive the traps
from the OmniVista 8770 server side rather we could install them in the client side machines.
o These tools by default take the port number 162 and due to this OmniVista 8770 will not receive
OpenTouch Alarms. This may be due to the port conflict between these two.
The requirement is driven by the capability of the UA/NOE device to display non ASCII characters and the
OmniPCX Enterprise management restrictions where the OXE User attributes vary from Directory name and
firstname to UTF8 name and firstname depending on the character set used for the name/firstname.
In OmniVista 8770 and OpenTouch, priority is given to UTF8 names, meaning UTF8 names are used
preferably, at least in all Directory-based applications.
For OmniVista 8770 upgrades from R2.6 SHA1 certificate would only be available. If administrator wants to
migrate to SHA2 he should use toolsOmniVista.exe
Warning A particular care has to be taken before doing an upgrade to R3.1. Make sure the devices are doing
https requests and not http
Refer to KCS article “000040438 : 8770- Directory client consultation via WEB : Invalid certificate.”
11.22 Upgrade
Warning Case of an upgrade with a local client already started ! it is mandatory to check that all the clients are
stopped !!!
The OmniVista 8770 WBM Client is focused on the Users, Departments, Mass Provisioning, Scheduled
Reports, Configuration of Administrators, Customizing the views for different Administrators & Domain
Management and OmniPCX Enterprise Configuration
Customizations of GUI and integration of other applications are planned in Future releases of OmniVista
8770
General Information:
OmniVista 8770 WBM is accessible in Google Chrome & Mozilla Firefox browsers
(Cf 3.3 Prerequisites for administration Client PCs)
OmniVista 8770 Home page can be accessed using the below URL format
https://<8770_Server IP or FQDN>:8443/
OmniVista 8770 WBM can be accessed directly using the below URL format
https://<8770_Server IP or FQDN>:8443/nmclient
Administrator can login in to 8770 WBM using the same administrator accounts used for OmniVista
8770 server login
Restriction
When the tree is expanded in the tree panel and from root level Advance search is not happening
with city, company and country-CR8770-10623
CR8770-7579 CRUD operation of OXE user and connection user fails in thick client with
"CORBA.SystemException"
Automatic windows resizing for 8770 WBM is browser dependent and could have impact on the
windows organisation if the browser application contains several windows. It is the case for 8770
WBM, with grid windows, tree windows.
Workaround : Manually resize the browser windows.
Browser windows can be easily resized using: CRTL + scroll mouse.
This action enables to zoom or unzoom browser windows.
11.24.1 OmniVista 8770 Web Based Management for OXE Configuration : Restrictions
The GRID display limitation and Pagination are not implemented as in User WBM application
Unable to perform quick search operation for object classes where naming attribute is Enumerated
value. Refer CR8770-10576
Wrong toaster messages are observed in several scenarios. Refer CR8770-10567
Config WBM : Search with ‘/’, ‘ * ’ in config. Refer CR8770-10653
Signaling link backup level is missing under shelf/board. Refer CR8770-10105
In WBM interface, the uid is displaying as “Login”.
OmniVista 8770 configuration application is introduced in the WBM to support the configuration capabilities.
Before using the OXE configuration Webclient application, do the following steps to clear the old OXE schema
files from the OmniVista 8770 server and from browser.
Server side
Delete the files under the folder <8770 Install Dir>\data\config\WBM\OXE
Client side
1) Launch OmniVista 8770 WBM using the URL https://<8770 server IP or FQDN>:8443/nmclient/ in
chrome or firefox
General Information:
OXE is assigned with 3 IPs (Management IP,Service IP and Storage IP) in three different plane.
Restriction:
None
From R4.2, Protocol encryption field STARTLS is Mandatory for SMTP server configuration with authentication.
If SMTP authentication is required, select the Authentication mechanism check box, and complete the
following fields:
• In the Connection username field, enter the SMTP account name used for authentication
• In the Connection password field, enter the SMTP account password
• In the Protocol encryption field, select “startls” from the list
From this version R4.2 MD2, Creation and management of multi-line or supervision keys in the
programmable keys from Manage My Phone is not authorized.
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