Threado is a community management platform that helps organizations automate workflows, personalize interactions, and provide fast support to their members. It currently supports over 620 communities with 1.9 million members and 22 million messages. The platform provides tools to craft onboarding journeys using a visual builder, automate messages and surveys, target specific members across channels, search past messages, view and respond to unanswered questions, track member engagement, and activate core contributors from a centralized command center.
Threado is a community management platform that helps organizations automate workflows, personalize interactions, and provide fast support to their members. It currently supports over 620 communities with 1.9 million members and 22 million messages. The platform provides tools to craft onboarding journeys using a visual builder, automate messages and surveys, target specific members across channels, search past messages, view and respond to unanswered questions, track member engagement, and activate core contributors from a centralized command center.
Threado is a community management platform that helps organizations automate workflows, personalize interactions, and provide fast support to their members. It currently supports over 620 communities with 1.9 million members and 22 million messages. The platform provides tools to craft onboarding journeys using a visual builder, automate messages and surveys, target specific members across channels, search past messages, view and respond to unanswered questions, track member engagement, and activate core contributors from a centralized command center.
Communities Members Messages Automate community workflows From providing a welcoming onboarding experience to re-engaging inactive members.
• Craft journeys using our visual workflow builder
• Automate messages, conduct surveys, and capture responses • Leverage templates to activate your community Personalise your interactions Send targeted messages to a custom
cohort of members across channels.
• Target members based on level of engagement
• Tag members, filter and save custom cohort views • Send an instant personalized DM at scale Provide blazing fast support Do not leave a single query
unanswered in the community
• Search messages by keyword
• View and respond to unanswered questions Get actionable insights Know who's engaged in your community
and who needs a nudge
• Engage with your core contributors
• Configure levels of engagement • Create and target specific member segments Command Center for Community Teams
From here... ...to here
Activate Support
Get context to engage Resolve unanswered
with core contributors queries
Engage
Automate member Personalize
journeys interactions at scale Thank you pramod@threado.com