Kyle

Whiting
A c c o u n t L e a d e r s h i p | P r o j e c t D e l i v e r y | D i g i t a l S t r a t e g i s t

CO NTACT SU MMARY

+44 (0) 7544 347 552 I am a diligent and proactive digital expert with ten years of digital agency experience
managing projects and driving success for clients and my employers alike. One of my
kyle.whiting@outlook.com
strongest attributes is my ability to independently ideate, define and manage digital
Connect with me roadmaps for SMEs through to global organisations. Through this, I have subsequently
Newton-le-Willows solved complex problems using digital technologies, while leveraging data to inform
SMART data-driven objectives.
As a digital transformation expert, I can quickly establish my client’s needs, while
COR E identifying opportunities that could improve the user experience, decrease bounce rates or
CO MPETENCIES increase conversions, to name a few. I will consistently strive to deliver significant ROI for
both my clients and employers.
| Business Devel opment
Communication My passion for technology has accelerated my continued career progression by
Interpersonal independently learning evolving technologies, best practices, and creating cultures of
Negotiation Expert continuous improvement. I believe I am fortunate enough to gain experience within
Business Intelligence Business Development, Account Management and Project Management positions in Agile
Pitch Deck Creation and Waterfall environments. I am seeking a fresh challenge within Account Leadership,
Estimates
Project Delivery and Digital Transformation.
Remote/Onsite Presenting
Requirements Capturing
Brief Creation
WORK EXPERIENCE
Networking
P r o j e c t M an a g e r
| Account M anagement A i r f l e e t | A p r 2 0 23 – P r e s e n t
Scope of Work Creation • Establishing digital strategies for clients to meet agreed requirements and goals.
Competitor Reviews • Engaging with key stakeholders to share campaign details and monitor all
Digital Product Roadmaps stages of campaigns to guarantee that they run effectively.
Account Plans
• Initiating all internal and external onboarding within a fully remote environment.
Stakeholder Management
• Collaborating with a team of creative and technical experts to aid the delivery of
Quarterly Business Reviews
detailed project plans, at an enterprise level.
Proactive vs. Reactive
PO# Specialist • Upskilling on new tools such as Asana, and daily communication via Slack and
Google Meet.
| Project M anagement • Ideating intelligent solutions for clients who need to offer their customers simple
Project Delivery and efficient digital experiences.
Project and Programme Plans
Highlight Reports S e n i o r D i gi t a l Pr o j e c t M a n a g e r
Quarterly Business Reports B a r r e t t D i x o n B e l l L t d | O c t 2 0 2 1 – M a r 2 0 23
Remote/Onsite Workshops • Built thorough and achievable project plans to align with project budgets.
Backlog Creation
• Navigated a complex discovery phase, achieving wireframe approval in f our weeks.
Backlog Management
• Improved business systems to move away from Excel to a Trello workspace.
Budget Tracking
• Engaged with key stakeholders to deliver projects efficiently and effectively.
Internal & External Reporting
Capacity Planning • Created estimates and build out all quote phases within the CRM.
Forecasting • Ensured timely and cost-effective budget delivery through diligent management and
Detailed Meeting Minutes resource allocation.
• Set up all relevant project tools such as shared document repositories, project
| Other trackers, and backlog boards.
Digital Transformation • Hosted remote or onsite kick-off or workshops depending on the project size.
Editing in XD or Figma
Key accounts: DSM, Sensient, Project One, Virtual Visitor and Bioiberica.
CMS Page Building
Content Population
F u l fi l me n t A s s o c i a t e C on t r a c t o r
SEO Best Practice Setup
A m a z o n | F e b 20 2 1 – O c t 2 02 1
Cross Browser Testing
• Receiving, checking, and sorting Amazon’s products entering the warehouse.
Device Compatibility QA
Digital Marketing Framework • Top 10% performer on multiple occasions.
Keyword Research
 K y l e
W h i t i n g

Account Leadership | P roject Delivery | Digital St rat egist

TECHNICAL PROFESSIO NAL EXPERIENCE CONTINUED

CO MPETENCIES

| CMS S e n i o r A c c o u n t M a n a ge r
WordPress M a n d o A g e n c y | F e b 2 0 2 0 – F e b 2 0 21
Drupal • Created intelligent solutions for clients who need to offer their customers
Episerver/Optimizely simple and efficient digital experiences.
Contentful • Reported and forecasted opportunities and projects to internal stakeholders.
Sitecore
• Defined product roadmaps with external stakeholders for large -scale
Tridion
enterprises.
Adobe Experience Manager
• Drove digital solutions for key clients simultaneously by utilising data -driven
| e-Commerce decisions to maximize ROI.
Magento/AEC • Created roadmaps using KPI frameworks.
Shopify • Effectively proposed and gained approval on £20k - £250k digital solution
projects.
| CRM • Adhered to Agile and Waterfall methodologies to perform business analysis to
Salesforce
manage projects for clients.
HubSpot
Key accounts: The AA, TalkTalk, Veolia, Vodafone, Confused.com and Wessex Water.
Microsoft Dynamics

| CRM A c c o u n t M a n ag e r
Salesforce D e p t A g e n c y | J a n 2 01 8 – J a n 2 0 2 0
Marketo • Delivered enterprise digital solutions alongside Sitecore, Tridion AEM, and
HubSpot AWS.
Microsoft Dynamics • Achieved over 200% of the target (£3.7m) in 2018.
• Successful negotiation of commercial contracts.
| Data • Produced, nurtured, and won a healthy volume of estimates and
Google Analytics (GA4)
contracts/PO#.
Hotjar
• Created, monitored, and escalated all tasks and bugs utilising Jira and
Moz
Confluence.
Semrush
Screaming Frog Key accounts: Formula E, Adidas, PepsiCo, Investec, Kingfisher and Jotun.

| Administrative P r o j e c t M an a g e r
Jira D e p t A g e n c y | M a y 20 1 7 – J a n 2 0 1 8
Confluence • Delivered large-scale programs and project plans, on time, within budget, and
Trello of high quality.
Asana • Led multi-million projects with a revenue target of £1.5m.
TeamGantt • Managed project risk, issues, and dependencies through to resolution.
Microsoft 365 • Managed project teams, including meetings to ensure effective communication
Adobe XD & Photoshop
and organisation.
Figma
• Weekly project reporting to the client and Head of Projects on progress

| Method ologies against time and budget.

Waterfall • Enforced alignment of project strategy with business objectives and made
Agile Scrum modifications to promote efficient project completion.
Agile Kanban
SAFe Agile

| Other
EARLY PROFESSIO NAL EXPERIENCE
AI
P r o j e c t M an a g e r | I n t e r a c t | N o v 2 01 5 – M a y 2 0 1 7
API / Data Warehouse
B D M , A c c o u n t & P r o j e c t M a n a ge r | G o oe y C r e a t i ve | F e b 20 1 4 – N o v 2 01 5
DAM / PIM
M e d i a D e v e l o p me n t M a n a ge r | P H M e d i a G ro u p | A u g 20 1 2 – J a n 20 1 4
Native Mobile Apps
B D M & T e a m L e a de r | A C G e n e ra t i o n s | A u g 2 0 0 9 – A ug 2 0 1 2
Azure Cognitive Services
Virtual Assistant Technology
Marketing Automation CERTIFICATIONS
HTML Emails / Litmus Testing | PRINCE2
Landing Pages