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Course Code: All, Subject Code: 22509, Subject Name: Management
Topic Name: Introduction to concept of management and managerial skills.
LO1: Explain the concept and importance of management.
Course expert Name: Ravindra Nafade, LME, G.P.Nashik
Assessment Type: Summative: End of CO: in LMS
Summative: Q 1 Summative: Q 2 Summative: Q 3 Summative: Q 4 Summative: Q 5

Universal, goal oriented, Motivating the people and
Who said “Management is multidimensional, building the team spirit to -------------is the art of getting
Optimum utilization of
the function of executive continuous process are some improve the life standard of work done through people.
resources can be ensured by-
leadership anywhere”. characteristics of- worker is possible due to-
Recall/ Remembering Understanding Application Understanding Recall/ Remembering
a) Ralph C. Devis a) Management a) Controlling a) Leadership a) Controlling
b) Mary Parker Follet b) Organization b) Inventory Control b) Management b) Counselling
c) F.W. Taylor c) Administration c) ) Management c) Administration c) Administration
d) All above d) Organization

d) Joseph L. Massie d) Planning d) Management
Ans: (a) Ans: (a) Ans: (c) Ans: (b) Ans: (d)
1 <22509>:<MAN>:<CO1>:<LO1-LO5 | Summative Assessment (MCQS) Compiled by S. K. Rawat


Management is ------
1. art of getting things done
Management is a through people
---------- concerned A tool manufacturing firm wants to
creative 2. art of knowing what you want with decision The difference between administration improve its performance from good to
and……………..process. to do in best and cheaper way.
making, policy and management is that- best. Suggest the steps they should
3. necessary to run the factory in making follow-
efficient way.
4. is a inbuilt part of any
organization.
Remembering Understanding Remembering Understanding Application
a)
a) Administration is largely 1. optimum utilisation of resources
a) Systematic a) 1&2 a) Management determinative while management and reduce wastage.
is essentially executive 2. Building team spirit to achieve
goal.
b)
b) Management is largely
1. Changing the management.
b) Continuous b) 1&3 b) Administration determinative while administration
is essentially executive 2. Employing expert and skilled
employees.
c) Management is performed at c)
higher level of management while 1. Adopting latest technology.
c) Long c) 2&4 c) Organisation
administration is performed at 2. Using suitable manufacturing
lower level. techniques.
d)
d) General d) Administration is a part of 1. Increasing the wages of
d) None of the above d) 2&3
Manager management. employees.
2. Increases profit margin
Ans: (b) Ans: (a) Ans: (b) Ans: (a) Ans: (a)
22509/Management/CO1/LO1

Course Code: All Subject Code: 22509 , Subject Name: Management
LO2: State the principles and levels of management.

“Subordinate should take orders
Fedrick Winslow Taylor’s No one on the organisation from only one superior for
Unity of Command” principle The founder of Scientific
Mechanism of Scientific should have more than one boss’ avoiding confusion, mistake and
of effective direction means- management is-
Management includes- is a statement of- delay” This feature is
categorized as-
Recall/ Remembering Understanding Recall/ Remembering Understanding Understanding
a) There should be unity
a) Scientific task setting a) Henri Fayol a) Principle of specialization a) Division of Work
amongst subordinates
b) standardization of b) A superior can supervise a
tools and equipment’s limited number of b) F.W.Taylor b) Principle of authority b) Espirit de corps
subordinates
c) There should be unity
c) Planning the task amongst superiors c) Elton Mayo c) Principle of unity of command c) Unity of Direction
d) Subordinates should be
d) All of the above responsible to one superior d) Peter Drucker d) Principle of span of control d) Unity of Command
Ans: (d) Ans: (d) Ans: (b) Ans: (c) Ans: (d)

“Each management
Under mechanism of objective should have only
The factors coming under Authority, discipline, unity of
The founder of Modern scientific management, one plan and efforts shall be
philosophy of scientific command, and unity of
Management was: scientific task setting taken to peruse a
management are- direction are-
includes- common goal” This feature
categorized as:
Application
Recall/ Remembering Understanding Understanding Understanding
a) Taylor's four principles of

a) Elton Mayo a) Time study a) Division of Work a) Co-operation
management
b) Standardization of tools b) Principles of the human
b) Peter Drucker b) Motion study b) Espirit de corps
and equipment’s relations movement.
c) Elements of Weber's ideal
c) Henri Fayol c) Method study c) Unity of Direction c) Harmony
bureaucratic structure.
d) Four of Fayol's fourteen

d) F.W.Taylor d) All of the above d) Unity of Command d). All of the above
principles of management
Ans: (c ) Ans: (d ) Ans: (c) Ans: (d) Ans: (d)
22509/Management/CO1/LO1/PART1

Course Code: All, Subject Code: 22509 , Subject Name: Management
LO3: Explain the functions of management.
Guiding and supervising the Which managerial function

Planning, organizing, Staffing function of The following are the sub-
efforts of subordinates clarifies the boundaries of
directing and controlling are management comprises the functions of Directing
towards the attainment of authority and responsibility
the: activities of : except:
the organization’s goals within a department?
describes the function of:
Recall/ Remembering Understanding Application Understanding Recall/ Remembering

a) Objectives of a) Selecting the suitable
a) Planning person for positions a) Planning a) Staffing
management.
b) Defining the requirements
b) Goals of management b) Controlling with regard to the people for b) Organizing b) Communication
the job to be done
c) Training and developing
c) Functions of staff to accomplish their task c) Controlling
c) Staffing c) Leadership
management more effectively
d) All of the above d) Directing d ) All of the above d) Directing d) Motivation
Ans: (c) Ans: (d) Ans: (d) Ans: (b) Ans: (a)

1. Setting up or establishment of
standards:
2. Measuring the actual To the extent that an
performance Which function is executive is carrying out the
Directing function of The relationship between
3. Comparing the actual regarded as the functions of planning,
management embraces leadership and management is most
performance with established essence of organizing, staffing,
activities of: accurately stated as:
standards management? directing and controlling, he
4. Take corrective actions if is involved in:
needed
These are the steps of -
Recall/ Remembering Understanding Recall/ Remembering Understanding Application
a) Issuing orders to a) Leadership is a subset of

a) Planning a) Planning a) Administrative activities
subordinates management
b) Guiding and teaching the b) There is no relationship between

b) Controlling b) Staffing b) Financial activities
subordinates leadership and management
c) Providing leadership and c) Management is a subset of

c) Evaluating c) Coordination c) Managerial activities
motivation to subordinates leadership
d) Organizing. d)Organizing d) All of the above d) Both are different things. d) Non managerial activities.
Ans: ( b ) Ans: ( c ) Ans: (d) Ans: ( a) Ans: (c)

Course Code: All , Subject Code: 22509 , Subject Name: Management
LO4: Suggest the suitable type of organisation structure for the given examples.
The process of dividing the

work and then grouping Organisational .......... of the enterprise
The following is not a
them into units and subunits Span of Control means- structure should not be influence the organization
principle of organisation
for the purpose of static means- structure
administration is known as;
Understanding Understanding Understanding Understanding Recall/ Remembering
a) The number of subordinates

a) It should be
a) Principle of exception a) Departmentation that a managers can a) Objectives
dynamic
supervise directly
b) Time required to control b) Subject to change

b) Principle of balance b) Organisation structure b) Infrastructure
process from time to time
c) Formation of expert
c) Principle of complexity c) Power given to supervisors c) shall be flexible. c) Location of enterprise
Committee
d) Principle of co-
d) Dividing in Sections d) None of the above d) All of the above d) Mission of enterprise
ordination
Ans: ( c) Ans: ( a) Ans: (a) Ans: (d) Ans: (a )

Plan that outlines who

No one on the organisation
reports to whom and who is The following is not a The organization chart will Principle of Delegation is
should have more than one
responsible for what is called principle of organisation: not show: related with-
boss’ is a statement of:
as-
Recall/ Remembering Recall/ Remembering Recall/ Remembering Understanding Recall/ Remembering
a) Principle of
a) Organisational Chart a) Principle of exception a) How the work is divided a) Delegation of Power
specialization
b) Organisational Chart b) Principle of balance b) Chain of command b) Principle of authority b) Delegation of Authority
c) Organisational c) The informal c) Principle of unity of c) Delegation of

c) Principle of complexity
Structure organization command Responsibility
d) The nature of the work

d) Organisational d) Principle of co- d) Principle of span of
performed by the d) Delegation of work.
Plan ordination control
components
Ans: ( c ) Ans: ( c ) Ans: ( b) Ans: ( c ) Ans: ( b )

LO4: Suggest the suitable type of organisation structure for the given examples.
In which of the following The process of dividing the

organisation structure, each work and then grouping
Suggest the suitable
Span of management specialist is supposed to give them into units and subunits The following is also known
organisation structure for a
means: his functional for the purpose as Military organisation:
big steel plant:
advice to all other foremen of administration is known
and workers: as:
Understanding Understanding Application Understanding Recall/ Remembering
a) A good organization
should consist of a) Line organisation a) Line organisation a) Departmentation a) Line organisation
departments.
b) Authority of each person b) Functional
b) Functional organisation b) Organisation structure b) Functional organisation
must be clearly defined organisation
c) Each subordinate should c) Line and staff c) Line and staff
c) Committee c) Line and staff organisation
have one superior organisation organisation
d) A manager can supervise
a limited number of d) All of the above d) Flexible organization d) Sub unit d) None of the above
executives
Ans: ( d ) Ans: ( b ) Ans: ( c) Ans: (a ) Ans: (a )

No one on the organisation

Which of the following is the The following is not a The organization chart will The following is not a type of
should have more than one
oldest type of organization? principle of organisation: not show: organisation structure:
boss’ is a statement of:
a) Functional organization a) Principle of exception a) How the work is divided a) Principle of specialization a) Functional organisation
b) Line organization b) Principle of balance b) Chain of command b) Principle of authority b) Line organisation
c) Principle of unity of
c) Line and staff organization c) Principle of complexity c) The informal organization c) Line and staff organisation
command
d) The nature of the work
d) Principle of span of
d) Project Organization. d) Principle of co-ordination performed by the d) Flexible organisation
control
components
Ans: ( b ) Ans: ( c ) Ans: ( b) Ans: ( c ) Ans: ( d )

Suggest the type of Which type of organization is Suggest the type of

In a big super speciality ……………….. is the obligations
organization suitable for suitable for large organization suitable for
hospitals, the following type of a subordinate for the
small toy manufacturing manufacturing concerns large Automobile industry
of organization is commonly performance of any job
company having 50 capable of expansion in producing 1000 cars per
used: allotted by the superior.
employees: Future: week:
Recall/ Remembering Understanding Recall/ Remembering Understanding Application

a) Line organisation a) Line Organization a) Line Organization a) Line Organization a) Authority
b) Functional organisation b Functional organisation b Functional organisation b) Line & Staff Organization b) Responsibility
c) Line and staff organisation c) Line and staff organisation c) Line and staff organisation c) Functional Organization c) Both (a) & (b)
d) None of the above d) sole entrepreneurship d) Board of Directors. d) Flexible type. d) None of the above
Ans: ( b ) Ans: ( a ) Ans: ( c ) Ans: ( b) Ans: (b)

LO5: Suggest the suitable managerial skills for the given situation.

Mr. Ram is joined a tractor
“Ability to conceptualize the
manufacturing company as Suggest the skills
“Person's knowledge environment, the organization,
Production manager. Suggest the required for line
and proficiency in and his own job, so that he can set
suitable skills required to perform supervisor:
any type of process Appropriate goals for his
Management needs; his job efficiently. 1.Technical skill
or technique” is the organization, for himself and for
1.Technical skill 2. Conceptual skill
following type his team.” This statement
2. Human relation 3. Human relationship
of managerial skill: focused on following managerial
3. Financial management 4. Financial skill
skill;
4.Conceptual skill
Understanding Understanding Application Application Application
1,3
a) Conceptual & Human Skills a) Technical Skill a) 1,2,3,4 a) Technical Skill
b) Technical & Human Skills b) Commercial Skill b) 1,2 1,2 b)Conceptual Skill
c) Financial & Human Skills c) Conceptual Skill c) 1,2,4 2,3 c)Commercial Skill
d)Commercial & Human d) Human Relation 1,4
d ) 1,2,3 d) Financial Skill
Skills Skill
Ans: ( a ) Ans: ( a ) Ans: ( c) Ans: (a ) Ans: (b )

“To produce goods and

Creation of demand, customer Man power recruitment and services of right quality and
...............is also known as Financial management
satisfaction, market share, training is the responsibility quantity at the right time
operational management. deals with:
generation of profits, of: and right manufacturing
cost” is the objective of:
a) Procurement and
a) Middle level management a) Financial management a) Board of Directors a) Personnel management
utilization of funds
b) Financial planning and b) Information
b) Production management b) Marketing management b) Personnel management
forecasting management
c) Optimum funds c) Production
c)Personnel management c) Personnel management c) Government
utilization management
d) Information management d) Advertisement d) All of the above d) HR manager d) Top level management
management
Ans: ( b ) Ans: ( b ) Ans: ( d) Ans: ( b ) Ans: ( c )

<22509>: <MAN>: <Management>: <CO2 Planning and organising at supervisory level>:
<UO1 -Differentiate the nature of the planning and planning activities for the given situation>:
<Assessments>: <Formative>
<Shyam P. Tamhankar>
Assessment Type: Formative Assessments: Embedded questions in video
Set 1: Question No 1 Set 1: Question No 2 Set 1: Question No 3

The process of any
management activity starts Supervisors are supposed to be
from or the foremost step in How is the nature of planning? involved in -
management is -
Recall/ Remembering Understanding Application
a) Long term / strategic

a) Directing a) It is past oriented
planning
b) Short term / operational
b) Controlling b) It is future oriented
planning
c) It is future oriented and do c) Medium term / tactical
c) Planning
not consider the past. planning
d) It is future oriented but take
d) staffing d) None of the above
the clues from the past also.
Ans: <c> Ans: <d> Ans: 
Which of the following are the Supervisor is involved at shop

Planning is a...............
functions of the supervisor? floor level in -
a) Creating organisational a) completing daily production

a) One time process
objectives and policies targets
b) Creating strategic plans b) Continuous process b) Completing sales targets
c) Identifying departmental
c) Mental and continuous
objectives and evolving c) completing dispatches
process
tactical plans
d) To guide and instruct
d) Physical and one time
workers for day to day d) None of the above
process
activity.
Ans: <d> Ans: <c> Ans: <a>
22509/Management/CO2/UO1
Compiled by S. K. Rawat
1 <22509>: <MAN>: <CO2>:<UO1-UO6> | Formative Assessment (MCQs)

<UO2 - Suggest the stepwise procedure to complete the given activities in the shop floor >:
Who has a key role in

Hierarchy of planning is Operational plans are
performance at shop floor?
a) Long term plans, action

a) Soft side of the planning a) Top managers
plans, operational plans
b) Action plans, operational
b) Hard side of the planning b) Departmental heads
plans, long term plans
c) Operational plans, long
c) None of above c) Supervisors
term plans, action plans
d) None of the above d) Both (a) and (b) d) Vendors
Ans: <a> Ans: Ans: <c>
Supervisors face every day

Following department is not For material planning following
some contingencies and should
included in shop floor system is not used
do appropriate
a) Purchase a) MRPI a) Situational planning
b) Sales b) b) MRPII b) Tactical planning
c) Quality control c) c) ERP c) Strategic planning
d) Production d) d) Tally d) None of the above
Ans: Ans: <d> Ans: <a>

<UO3 - Prepare material and manpower budget for the given production activities>: <Assessments>:
<Formative>
Characteristics of budget Which of the following Which of the following statement

are statement is wrong? is correct?

a) It is mainly a a) Budget is made only for a) Budgetary Control is a
forecasting and materials method of managing costs
controlling device.
b) It is prepared in b) Budget is made for each b) through
Budgetary preparation of
control includes
advance purpose of business budgets.
Establishment of budgets for
c) It is in connection c) All functional budgets each purpose of the business.
c) All are correct
with a definite future become part of the master
period. budget d) Budgetary control enables
d) All are true d) Budgeting is future oriented
the management to perform
business in the most
Ans: <d> Ans: <a> Ans: manner
professional <c>

Which of the following Following is not the part of Following is not included in
Material budgeting does material budgeting information in HR budget
not ensures
a) High risk of inventory a) Forecasting on number of

a) Direct material budget
planning employees
b) Highest purchase lead
b) Store keeping budget b) Recruitment budget
time
c) Low transportation c) Material consumption
c) Employee travel budget
cost budget
d) Better vendor
d) Material purchase budget d) Overtime
relations

<UO4 - The process of organisation of the human and physical resources required at shop floor.>:
Organizations are association Organization means or Who is /are involved in

of connotes manpower planning
a) machines a) supervisor & section head

a) Structure
b) Supervisor and
b) men b) Structure & process
departmental head
c) Men with common goal c) Super visor and production
c) Process
head
d) Supervisor, section head,
d) None of the above d) None of the above departmental head,
production head, HR
Ans: <c> Ans: Ans: <d>
What are the tasks of the Supervisors have no role in the Following is not the
supervisor following component of the shop floor
a) Selection of plant &

a) Assigning jobs to worker a) Machinery
machinery
b) Maintain discipline at shop
b) Machine planning b) Stores
floor
c) Communicate between
c) Material planning c) Smoking zone
management and workers
d) Quality section
d) All the above d) Selection of PPE
Ans: <d> Ans: <a> Ans: <c>

<UO5- Creating a fit between human resource (employees) and respective job positions and
motivating them to deliver goals.>: <Assessments>: <Formative>
Components of the skill are People skills refer to Competency mapping includes
a) Creating good relationships a) competency map

a) Knowledge
and ability to handle people.
b) competency profiling
b) Expertise & physical fitness b) Writing nicely
c) Attitude c) Operating a computer c) Both of the above
d) All the above d) None of the above d) None of the above
Following is not a monitory In need hierarchy following

Motivation is required for
factor of motivation need is at the second place
a) Salary and wages a) Higher efficiency a) Safety & security
b) Appreciation b) Reduced absenteeism b) Social needs
c) Incentives and perks c) Improved morale c) Physiological needs
d) Facilities d) All the above d) Ego needs
Ans: Ans: <d> Ans: <a>

<UO6 - Developing relationships, Group dynamics, and team building to accomplish goals>:
Group relationships are Following is not an interpersonal Group is any number of people
skill who does not manifest following

a) Have a common purpose or
a) One to many (intra group)
a) Communication skills objective.
b) Interact with each other to

b) Many to many (inter group) b) Computer operating accomplish their objectives.
c) Both of the above c) Are not aware of one another.

c) Listening skills
d) Perceives them to be part of the
d) None of the above d) Empathy group.
Ans: <c> Ans: Ans: <c>
People come together as a work Following is not the characteristic Select the wrong attribute for
group to, of team functioning group behaviour
a) Solve problems a) Autonomy a) Friendly

b) Recognize and respect
b) Attain goals b) Cohesion
individual difference
c) Facilitate coordination c) Confrontation c) Non cooperative

d) Include others in decision
d) All the above d) Collaboration
making process


<22509>: <MAN>: <Management>: <Directing and controlling at supervisory level >:
<LO1 -Justify the chosen needs of the directions and instructions to the subordinates to complete
the specific task>:
<Pravin Pathak >
What are the benefits to Directions by supervisors

Instructions by supervisor should be___
supervisor of cannot avoid following
1. Clear 2. Simple 3. On time 4. Specific
understanding team? problems

a) To take perfect
a) Wastages of time a) 1,2 correct, 3,4 wrong
decision
b) Promotion b) Rework b) 1 2 wrong, 3 4 correct
c) Status c) Machine capacity c) All of the above correct
d) Increments d) Repetitive mistakes d) All of the above wrong

What is chronology of steps in control In giving directions when Correct OR Wrong
process supervisor says “goal of 1. Direction should not be
1. Setting performance workers and organization face to face.
2. Comparing actual performance are same”. Then such 2. there should be unity of
3. Taking corrective actions directions are called___ command in directions
4. Measurement of actual performance
a) 1-4-2-3 a) Unity of command a) Only 1 correct
a) 1-2-4-3 b) Harmony of objective b) Only 2 correct
b) 1-3-2-4 c) Direct supervision c) Both are correct
c) 2-1-4-3 d) Follow through d) Both are wrong
Ans: <a > Ans: Ans: 
22509/Management/CO3/LO1 Compiled by S. K. Rawat

1 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
<22509>: <MAN>: <Management>: <Directing and controlling at supervisory level >:
<LO2 -Select the appropriate method of communication. >:
<Pravin Pathak >
Out of following which is not

What are the types of audits? the qualitative standards Too many controls ___workers

b) Internal e) Relations a) motivate
f) External c) Goodwill b) assist
d) Management g) Motivation c) irritate

d)All of the above h) Time d) benefit
Ans: <d> Ans: <d> Ans: <c>
When instructions are in Instructions by supervisor

written form___ should be___
Communication with all
1. Subjects are importance 1. Clear
department is ____
2. Details are not involved 2. Simple
3. No geographical distance 3. On time
with subordinates 4. Specific

a) Open loop a) 1 and 2 correct a) 1,2 correct, 3,4 wrong
b) Closed loop b) 2 and 3 incorrect b) 1 2 wrong, 3 4 correct
c) Oral c) 1 and 3 correct c) All of the above correct
d) Non verbal d) 1 and 3 incorrect d) All of the above wrong
Ans: <a > Ans: <a> Ans: <c>
2 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
MANAGEMENT (22509)
Unit 3 : Directing and controlling at supervisory level
CO3 : Use principles of directing and controlling for implementing the plans
MULTIPLE CHOICE QUESTIONS
1. What is meant by understanding team?

a) Specialty of team
b) Number of team members
c) Requirements of team
d) All of the above
2. Why understanding team is needed?

a) To assign team work
b) To control activities of team
c) To satisfy needs of team
d) All of the above
3. What are the benefits to supervisor of understanding team.

a) To take perfect decision
b) Promotion
c) Status
d) Increments
4. Due to link with maintenance department, supervisor___

a) Can give intimation of breakdown
b) Can avoid production stoppages
c) Both are correct
d) Both are incorrect
5. Due to link of supervisors with stores and inventory

1. Material can be arrived in time
2. Accumulation of material is avoided
a) 1 is correct
b) Both correct
c) 2 is correct
d) Both wrong
6. Due to link of supervisor with quality control____

1. Errors can be understood
2. Errors can be rectified
a) 1 is correct
b) Both correct
c) 2 is correct
d) Both wrong
3 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
7. Communication with all department is ____
a) Open loop
b) Closed loop
c) Oral
d) Non verbal
8. Why directions by supervisor are necessary?

a) To avoid mistakes
b) Peoples get directions
c) Time is saved
d) All of the above
9. Directions by supervisors cannot avoid following problems

a) Wastages of time
b) Rework
c) Machine capacity
d) Repetitive mistakes
10. Deviation in work is possible when there are no_____

a) Directions
b) Instructions
c) Control
d) All of the above
11. Following are the features of complete instructions

a) Instructions at proper time
b) By proper person
c) Simple and clear
d) All of the above
12. Instructions by supervisor should be___

1. Clear
2. Simple
3. On time
4. Specific
a) 1,2 correct, 3,4 wrong
b) 1 2 wrong, 3 4 correct
c) All of the above correct
d) All of the above wrong
13. Good supervisor is not the following

a) Counsellor
b) Advisor
c) Mentor
d) Teacher
4 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
14. Why counselling by supervisor is needed
a) Loss of confidence
b) Dull working conditions
c) Need support
d) All of the above
15. Following is not quality of supervisor as counsellor

a) Emotional
b) Stable
c) Motivator
d) Listener
16. To give future predictions

1. Understanding present is not important
2. Logical thinking is needed.
a) Only 1 correct
b) Only 2 correct
c) Both correct
d) Both wrong
17. Future losses can be minimized by____

a) Future predictions
b) Planning
c) organizing
d) Staffing
18. To avoid confusion taken by higher management, decision must be_____

a) Elaborated
b) Canceled
c) Forced
d) Reversed
19. How decision can be elaborated

a) By written document
b) By conducting meeting
c) By counselling
d) All of the above
20. What are not ways to lay disciplinary standards

a) Disciplinary actions
b) Training for discipline
c) Policy decisions in discipline
d) Forgiving for few times
5 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
21. Steps in controlling process are ____
a) Setting performance standards
b) Measurement of actual performance
c) Comparing actual performance with standards
d) All of the above the above
22. What is chronology of steps in control process

5. Setting performance
6. Comparing actual performance
7. Taking corrective actions
8. Measurement of actual performance
a) 1-4-2-3
b) 1-2-4-3cou
c) 1-3-2-4
d) 2-1-4-3
23. Out of following which is not the quantitative standards

a) Cost
b) Time
c) Relations
d) Amount
24. Out of following which is not the qualitative standards

a) Relations
b) Goodwill
c) Motivation
d) Time
25. Which is the method of measuring actual performance

a) Sample checking
b) Counting
c) Personal observation
d) All of the above the above
26. Critical point control method is concerned with___

a) Taking corrective actions
b) Measurement of actual performance
c) Analysing deviations
d) None of the above
27. After identifying the deviations___

a) Causes are analyzed
b) Actions are taken on workers
c) Measurements are taken
d) Performance standards are calculated
6 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
28. If machinery is obsolete then what is the correct action
a) Do technological upgradation of machinery
b) Replace it
c) Sell it
d) Destroy it
29. If the cause of deviation is defective process, then the correct action is
a) Replace the process by new work
b) Postpone the work
c) Change the specification standards
30. If material used is defective then how to correct it

a) Change the material
b) Cancel the process
c) Take action on the supplier
d) Change the quality standards of the material
31. If machinery used is defective then how to take corrective action on it?
a) Repair the existing machine
b) Sell out the machinery
c) Upgrade the machinery
32. If physical condition of work is defective then how to take the correct actions
a) Improvement in physical conditions
b) Change the operator
c) Take action on the architecture
33. For controlling overall organizational performance following technics are used
a) Observations
b) Performance evaluation
c) Spot inspections
d) All of the above
34. Following is not the quantitative control technic

a) Ratio analysis
b) Breakeven analysis
c) Observations
d) Audits
35. What are the types of audits

a) Internal
b) External
c) Management
d) All of the above
7 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
36. For effective controlling by supervisors’ essential parameters are
a) Timely and forward looking
b) Flexible
c) Comprehensive
d) All of the above
37. 1. Controlling should never be flexible

2. objectives of control should be clear
a) only 1 correct
b) only 2 correct
c) both correct
d) both wrong
38. The benefits obtained from the control system should be___ then the cost involved in
implementing it
1) more
2) less
3) equal
4) none of the above
39. Correct OR Wrong

1. Control system should be periodically reviewed
2. control system should be flexible
a. only 1 correct
b. only 2 correct
c. both correct
d. both wrong
40. Why workers do resistance to managerial control

1) too many controls
2) incomplete measurements
3) unreasonable standards
4) all of the above
41. Too many controls ___workers

1) motivate
2) assist
3) irritate
4) benefit
42. Employees always dislike control because

1) they don’t want controls
2) they want to control management
3) controls are too many, incomplete in nature, unreasonable, discloses unpleasant
facts
4) none of the above
8 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
43. Which is not the control technic
1) past oriented and future oriented
2) market control
3) production control
4) clan control
44. Inspections of job is___

1) past control
2) future control
3) clan control
4) new control
45. Funds flow analysis is

1) past control
2) future control
3) clan control
4) old control
46. Prices of products are due to which control?

a. past control
b. future control
c. market control
d. clan control
47. ____ is established by generating trust, tradition and shared belief

1) past control
2) future control
3) market control
4) clan control
48. Controls due to government rules are___

1) past
2) future
3) market
4) bureaucratic
49. Financial and accounting based controls are ____

1) future
2) old
3) market
4) clan
50. ___ provide that information which is not available with old techniques
1) Old
2) New
3) Clan
4) Market
9 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
51. Which are needs of directions by supervisors?
1) Harmony of objective
2) Direct supervision
3) Unity of command
4) All of the above
52. In giving directions when supervisor says “goal of workers and organization are same”. Then
such directions are called___
1) Unity of command
2) Harmony of objectives
3) Direct supervision
4) Follow through
53. Correct OR Wrong

1. Direction should not be face to face.
2. there should be unity of command in directions
1) Only 1 correct
2) Only 2 correct
3) Both are correct
4) Both are wrong
54. Supervisors gives directions, check this performance and help the workers. This is called
1) Unity of command
2) Follow through
3) Harmony of objectives
4) Efficient communications
55. Face to face suggestions are___

1) More effective
2) Less effective
3) Not necessary
4) Avoided
56. Correct OR Wrong.

1. Order should be clear and complete.
2. order should be non-compatible
1) Only 1 correct
2) Only 2 correct
3) Both correct
4) Both wrong
57. When instructions are in written form___

1) Subjects are importance
2) Details are not involved
3) No geographical distance with subordinates
a) 1 and 2 correct
b) 2 and 3 incorrect Compiled by S. K. Rawat
10 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
c) 1 and 3 correct
d) 1 and 3 incorrect
58. Match the pairs:

1. Harmony of objectives A) do what I say otherwise
2. Force B) do what I say because I am good to you
3. Paternalism C) you do as I say
4. Bargain D) if we perform together, each will benefited
1) 1-D, 2-A, 3-B, 4-C

2) 1-D, 2-A, 3-C, 4-B
3) 1-A, 2-D, 3-B, 4-C
4) 1-B, 2-C, 3-D, 4-A
59. “Do what I say or otherwise” is ____ instruction.

1) Force
2) Paternalism
3) Bargain
4) Harmony
60. “Do what I say because I am good to you” is ____ instruction.

1) Force
2) Paternalism
3) Bargain
4) Harmony
61. “You do as I say “is _____ instruction.

1) Force
2) Paternalism
3) Bargain
4) Harmony
62. “If we perform together each will achieve his goal” is ____ instructions.
1) Force
2) Paternalism
3) Bargain
4) Harmony
63. Good instruction is_____

1) Reasonable
2) Enforceable
3) Clear
4) All of the above
11 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
64. Good instruction is____
1) Understandable
2) Complete
3) Appropriate tone
4) All of the above
65. Good instruction is not ___

1) Reasonable
2) Oral
3) Complete
4) Clearly defined
66. Correct OR Wrong.

1. Directions starts from top and goes to bottom
2. Direction is not continuing process
1) Only 1 correct
2) Only 2 correct
3) Both correct
4) Both wrong
12 <22509>:<MAN>:<CO3>:<LO1-LO2> | MCQs
<22509>: <MAN>: <Management>: <Safety Management>:
<LO1-State the general safety norms required to be taken in the given case>:
<Assessments>: <Summative>
<Atul Waghulde>

Industrial safety management
Which of the following
if that branch of management The following is(are) physical Which device is used to push
First aid is _____________ precautions is/are necessary
which is concerned with hazard agent(s) material into the cutting area?
in electrical work?
______ hazards from the
industries.
Recall/ Remembering Understanding Application Understanding Application
a) Temporary and immediate a) The equipment’s should

a) Reducing a) Falls a) Push Button
care given to the victim be earthed properly
b) Permanent care given to b) Cable should be
b)Controlling b) Inhalation b) Push Stick
victim completely insulated
c) Cable should have any
c)Eliminating c) Electricity c) Push Bar c) Both a and b
joints
d) All of the above d) All of the above d) None of Above d) Neither a nor b d) Both a and b
Ans: < d > Ans: < d > Ans: Ans: < a > Ans: < d >
1 <22509>:<MAN>:<CO4>: | MCQs
If you wanted to convey the Which of the following is not
SMS Means ---- Long form of PPE most severe type of hazard, Safety promotes - concerned with general safety
which word would you use? norms?
a) Personal Productive a) Perform Job Safely

a) Safety management society a) Warning a) Sales
Equipment
b) Production Planning b) Follow rules and
b) Safety Management System b) Notice b) Productivity
Engineering regulation
c) Personal Protective c) Incident not reported to
c) Safety Moving System c) Danger c) Research
Equipment supervisor
d) None of above d) None of above d) Caution d) Profit d) Eliminate fire hazards
Ans: Ans: < c > Ans: < c > Ans: Ans: < c >
2 <22509>:<MAN>:<CO4>: | MCQs
<LO2-Suggest preventive measures of plant activities in the given situation>:
<Atul Waghulde>
Safety Programmes is a
Which equipment is used for Electrical insulation should be Repair work should be done
continuous process to achieve Four E’s of Safety….
protection of lungs? tested after switching the
adequate

a)Engineering,
a)Profit Education, Enlistment, a) Hard Hats a) Frequency a) Power on
Enforcement.
b) Engineering,
b)Sales Education, Enlistment, b) Shields b) Monthly b) Power off
Environment.
c) Environment,
c)Safety Education, Enlistment, c)Gas Masks c) Periodically c) Shut down
Enforcement.
d) Engineering,
d)Loss Economic ,Enlistment, d)Apron d) Daily d) All of the above
Enforcement.
Ans: < c > Ans: < a > Ans: < c > Ans: < c > Ans: 
3 <22509>:<MAN>:<CO4>: | MCQs
6) You should wear eye, head

7) The most dangerous place 9) One way to learn to 10) Safe and proper
and face protection if you are 8) Which equipment is used
to use electrical equipment’s operate your equipment equipment operation
working with which of the for protection of eyes?
is properly and safely is to read. generally includes
following tools

a)portable abrasive wheel
a)Near a ladder a)Face mask a)safety datasheet a)Inspection and maintenance
tools
b)Electric tools b)Goggles
b)Outdoors b)Manufacturer’s instructions b)Warming it up
c)Knowing how to contact

c)Pneumatic tools c)Near water c)Gas mask c)OSHA’s general duty clause
emergency
d)Near other electric
d)Liquid fuel tools d)Asbestos clothing d)none of above d)All of above
equipment’s
Ans: < c > Ans: < c > Ans: Ans: Ans: < a >

4 <22509>:<MAN>:<CO4>: | MCQs
<LO3.1-Explain the safety procedure required to prevent accident.>:
<Atul Waghulde>
Who is responsible to take

Safe operating procedure is Who ensure to follow safe
SOP means care of health and safety of SOP is a ________ document
revised. procedure?
worker?
a) Safe operating procedure a) No a) Worker a) Oral a) Employers
b) Standard operating Process B) Yes b) Safety committee b) Written b) Workers
c) Can’t say
c) Safe operation procedure c) Manager c) None of above c) Managers
d) None of these
d) Standard operation policy d) All of above d) Visual d) All of the above
Ans: < a > Ans: Ans: < c > Ans: Ans: < d >
22509/Management/CO4/LO3.1
5 <22509>:<MAN>:<CO4>: | MCQs
<LO3.2 Prepare work permits to given maintenance activity.>:
<Atul Waghulde>
In work permit system, who is

In permit to work system a
Issue means Confined space includes Inspection is an example of responsible for keeping area
document is
and staff safe?
a) Issuer, Executer, Field

a) Pre job check a) Oral a) Storage bins a) Hot work permit
operator
b) Manager, Engineer,
b) Post job check B) Written b) Silos b) Cold work permit
Worker
c) Visual c) Supervisor, Officer,
c) During Job check c) Tanks c) Electrical permit
Engineer
d) None of these
d) None of Above d) Grounds d) Ground disturbance permit d) None of the above
Ans: < a > Ans: Ans: < c > Ans: Ans: < a >
22509/Management/CO4/LO3.2
6 <22509>:<MAN>:<CO4>: | MCQs
<LO4-Explain the causes of specified type of accident in the given situation >:
<Summative>
<Atul Waghulde>

____ is a sudden and General causes of accidents Which of the following may be Taking shortcuts and lack of Why should near misses be
unfortunate happening which are as follows the cause of accident? adequate knowledge are reported?
causes damage or loss of causes of accidents because
Recall/
property Remembering
, material or human Understanding Application Understanding
of ______ Application
a) Accidents due to a) Overconfidence of the
a) Accident a) Workers a) To educate employees
dangerous machines employee
b) Unsafe physical
b) Activity b) Proper training b) Management b) To test the first aider
conditions
c) To ensure complete
c) Process c) Moving objects c) Sound knowledge c) Faculty layout
recovery
d) To stop a more serious
d) Movement d) All of the above d) None of the above d) Natural disaster
event occurring
Ans: < a > Ans: < d > Ans: < a > Ans: < a > Ans: < d >
7 <22509>:<MAN>:<CO4>: | MCQs
I can help prevent accidents In case of accident, the victim If I have an accident or injury,
An accident is Accidents are
by should immediately be I should
a) An unsafe act a) Using my own equipment’s a) Asked to take rest a) preventable a) Fix what I broke
b) Doing only what I am b) Enquires about the
b) An unsafe condition b) Costly b) Tell my supervisor
trained to do accident
c) Unplanned , something c) Keep working and not
c) Riding in car pools c) Attended to c) Part of life
that happens by chance worry about it
d) Helping others with their d) Left to himself without
d) None of the above d) Both a and b d) Report it within a week
jobs treatment
Ans: < c > Ans: Ans: < c > Ans: < d > Ans: 
8 <22509>:<MAN>:<CO4>: | MCQs
<LO5-Preapare the specifications of the firefighting equipment required for the given type of fire.>:
<Atul Waghulde>

Which of the following colours The acronym for putting out a
The responsibility of fire Fire extinguishers have a short allows you to identify a foam fire using a fire extinguisher is
I can prevent electrical fire by fire extinguisher? PASS. What does PASS stand
prevention belongs to use period of about
for:
a) Manager a) Non turning on lights a) 8-15 sec a) Blue a) Pull, Aim, Squeeze, Spread
b) Never plugging anything b) Pull, Accuracy, Squeeze,

b) Supervisor b) 1-2 min b) Red
into an outlet Spread
C) Everyone c) Both a and b above c) 2-3 hours c) Yellow c) Pin, Aim, Squeeze, Sweep
d) Not overloading electrical
d) Fire department d)4-5 days d) Cream d) Pull, Aim, Squeeze, Sweep
circuit
Ans: <c > Ans: < d > Ans: < a > Ans:< d > Ans: <d >
9 <22509>:<MAN>:<CO4>: | MCQs
Which of the following types In the event of a fire, What type of permit is needed What class of fire was a Who has the authority to pull the
of materials is responsible for everyone is responsible for: in order to carry out work that Combustible Metal.? fire alarm after discovering a fire
fuelling a Class A fire? could potentially result in a fire on the worksite?
breaking out on the work site?
a) Oils that you typically a) Informing the supervisor (a) Only the manager can activate
of what is happening (a)A fire permit (a)Class A fire
cook with the fire alarm
b) Pulling the fire alarm if (b) Anyone who has seen a fire
a) Flammable liquids they see a fire. (b) A hot permit (b)Class D fire can activate the fire alarm.
c) Making sure everyone (c) Only the health and safety rep
b) Electrical Equipment gets to the fire assembly (c) A work permit (c) Class F fire can activate the fire alarm
point safely
c) Wood, plastic, paper, and (d) Only the owner can activate
d) None of the above the fire alarm.
other kinds of solid (d) No permit is needed (d)Class B fire
materials
Ans: < d > Ans: Ans: Ans: Ans: 
10 <22509>:<MAN>:<CO4>: | MCQs
22509: Management:
Legislative Acts: Explain the purpose of the act:
Assessments: Formative
Dr. Shrikant Gorane

Which industrial act It is an Act to provide for the
Industrial legislation Industrial legislation Factories act came into force safeguards interests of compensation for injury by
necessary for safeguard the _____ against from
workers regarding their accident
exploitation
health, safety and welfare?
Recall/ Remembering Application Recall/ Remembering Application Application
A. Social welfare of A. Workmen’s A. Indian factories act
A. Top management A. 1948
worker compensation act.
B. Economic benefits of B. Minimum wages act
B. Workers B. 1950 B. Minimum wages ac
workers
C. Workmen’s
C. Improve efficiency of
C. Middle Management C. 1972 C. Indian factories act. compensation act
industry
D. All above D. Industrial dispute act D. Industrial dispute act

D. All above D. 1976
Ans: D Ans: C Ans: A Ans: C Ans: C
1 <22509>:<MAN>:<CO5>: | MCQs
22509: Management:
Legislative Acts: Explain the main provisions of The Indian Factory Act 1948:
Dr. Shrikant Gorane

As per Indian Factory act, arrangements of drinking
As per Indian factory act, The Employer has to provide
Indian factory act come in to -- is not statuary welfare facility water is mentioned
person who has control over the canteen facility, if there
force on ---------- under Factory act under------ section of
affairs of factory is known as ------- are ---- number of
Factory act
Remember Remember employees.
Understanding Understanding Understanding
A. 1st May 1960 A. Employee A. 50 A. Canteen A. 15
B. 1st April 1949 B. Worker B. 100 B. Medical B. 11
C. 15th August 1947 C. Occupier C. 200 C. Transport C. 10
D. 26th January 1950 D. None of the above D. 250 D. None of the above D. 18
Ans: B Ans: C Ans: D Ans: C Ans: D
2 <22509>:<MAN>:<CO5>: | MCQs
The occupier of a factory is

As per the Factories Act,1948 As per section 16 of the
required to send written notice
any engine, motor or other Factory Act, 1948 the An adult worker is allowed
to the Chief Inspector of Section 2 (m) of the Factory
appliance which generates or minimum space to be to work for -------- hours in a
Factories at least --------- days Act 1948 Says about
otherwise provides power is allocated to each worker week.
before he begins to occupy the
termed as employed in the factory is
premises as factory.
Application Remember Remember Remember Remember

a) 7 a) Prime Mover a) 12.2 cu.met a) 35 a) Factory
b) 15 b) Machinery b) 13.2 cu.met b) 48 b) Manufacturing Process
c) 10 c) Equipment c) 4.2 cu.met c) 40 c) Workers
d) 30 d) All of the Above d) 15.2 cu.met d) 45 d) All of the Above
Ans: B Ans: A Ans: C Ans: B Ans: B
3 <22509>:<MAN>:<CO5>: | MCQs
Summative: Q 11 Summative: Q 12 Summative: Q 13 Summative: Q1 4 Summative: Q 15
-------- means a person who

The maximum daily hours of
has completed his ------- means a person who
work in a day with normal --------- is the chairman of ------- authority enforces the
fourteenth year of age but has completed his
wage allowed in factories is - Site Appraisal Committees Factory Act 1948
has not completed his eighteenth year of age
----------
eighteenth year
Remember Remember Remember Remember Remember

a) The Heavy Industries
a) The Chief Inspector of the
a) 8 Department of Central a) adult a) Minor
State
Government
b )The Inspector of The b) Human Resources
b) 9 b) adolescent b) adolescent
District Department
c) The Labour Department of
c) 10 c) Occupier c) workmen c) Adult
the State Government
d) 11 d) None of the above d) All of the Above d) None of the above d) None of the above
Ans: B Ans: A Ans: C Ans: B Ans: C
4 <22509>:<MAN>:<CO5>: | MCQs
22509: Management:
Legislative Acts: Explain the main provisions of The Indian Factory Act 1948:
Dr. Shrikant Gorane

_____ machinery has been
________ means an interim
mentioned in the Industrial
Section 27 under the In _____ year did the _____ is a machinery for the or a final determination of
Dispute act accountable for
Industrial dispute act is Industrial Dispute act settlement of Industrial any industrial dispute or of
the speedy and amicable
about come into operation. Disputes in India any question relating there
settlement of industrial
by any labour court.
disputes
Understand Understand Understand Remember Remember
a) National Commission on
a) Manufacturing process a) 1960 a) Adjudication a) Banking Company
Labour
b) Penalty for instigation/
b) 1947 b) Wage Board b) Conciliation b) Conciliation Proceeding
Provocation
c) occupier c) 2019 c) Industrial Tribunal c) Arbitration c) Closure
d) None of the above d) 1965 d) Standing Labour Committee d) Appropriate government d) Award
Ans: B Ans:B Ans:C Ans:B Ans:D
5 <22509>:<MAN>:<CO5>: | MCQs
______ includes any court

How many members does a
The ------- authorities are set constituted under any law
Industrial Dispute means, ‘Award’ under Industrial conciliation board consist of
up for settling the industrial relating to investigation and
Dispute between ----- Disputes Act, 1947 is------- as per the appropriate
Dispute. settlement of industrial
government?
disputes in force in any State
Understand Remember Understand Understand Remember
a) Chairman and 2 or 4 other
a) interim determination of
a) Employer and workmen a) labour court members a) Labour court
industrial dispute
b) final determination of b) Chairman and 1 more
b) workmen and workmen b) Industrial Tribunal b) District court
industrial dispute member
c) arbitration award under c) Chairman and 5 or 6 other
c) Employer and Employer c) Conciliation Board c) Supreme court
Section 10A members
d) Chairman and 10 other
d) All of the Above d) All of the Above d) Both A & B d) None of the above
members
Ans:D Ans:D Ans:D Ans:A Ans:A
6 <22509>:<MAN>:<CO5>: | MCQs
Section ____ of industrial ------- is the time period in

No person employed in a
dispute act covers the which all the awards of the Where do the labour court,
public utility service shall go How much compensation
compensation provided to arbitration are to be tribunal and national
on strike in breach of does the workman deserve
workers who are in published from the date of tribunals submit their
contract within ____ of at the time of retrenchment?
continuous service for not its receipt by the appropriate awards of the dispute?
giving such a notice.
less than one year. government
Understand Understand Remember Remember Remember
a) Equivalent to 15 days
a) 2 weeks a) 25 a) 15 days a) Appropriate government
average pay
b) 6 weeks b) 25A b) 7 days b) Central government b) 6 months
c) Equivalent to 30 days
c) 1 week c) 25-FFF c) 180 days c) Employer
average pay
d) 4 weeks d) 26 d) 30 days d) Conciliation d) None of the above
Ans:B Ans:C Ans:D Ans:A Ans:A

7 <22509>:<MAN>:<CO5>: | MCQs
2509: Management:
Legislative Acts: Explain the main provisions of Workmen Compensation Act:
Dr. Shrikant Gorane
if workmen Loss of both

If workmen have permanent A workmen have Loss of
if death results from the hands or amputation at
total disablement, he /she both eyes, then He/ She will Most common and usual
injury, the amount of higher sites then he /she will
will get compensation get compensation ------ form of direct compensation
compensation to the get compensation -----
amount ----- percentage of Percentage of loss of earning paid in organizations is -----
employee equal to percentage of loss of
monthly wages. capacity
earning capacity
Remember Understanding Remember Remember Understanding
a) 40% monthly wages
multiplied by the relevant a) 25 a) 50 a) 30 a) base pay and benefits
factor
b) 150% monthly wages
multiplied by the relevant b) 100 b) 25 b) 50 b) variable pay and benefit
factor
c) 100% monthly wages
multiplied by the relevant c) 50 c) 100 c) 40 c) base and variable pay
factor
d) None of the above d) None of the above d) None of the above d) 100 d) All of the above
Ans: A Ans: B Ans: A Ans: B Ans: C
8 <22509>:<MAN>:<CO5>: | MCQs
While working at the construction

of a multi-storeyed building of a
Under this Act, employer shall not be company, a worker employed by a
Major factors
liable to pay compensation in respect Under Workmen’s ‘contractor’, supplied by a ‘sirdar’,
Characteristic of a good influencing
of any injury not resulting in death or Compensation Act, 1923 faced an accident and became
compensation system is ------- compensation of
permanent total disablement caused by temporarily disabled. For paying
worker are -----
an accident compensation to the worker, who
shall be held responsible as per
law?
Understanding Understanding Remember Application

a) Individual manager
a) Higher the qualification of
subordinate to an a) The contractor who employed
worker, higher is a) skill a) Under the influence of drink or drug
employer cannot act as the worker
compensation
managing agent.
b) Due to the wilful disobedience of the
b) Managing agent
b) Higher the efficiency of workman to an order expressly given or
includes an individual b) The sirdar who supplied the
worker, higher is b) effort to a rule expressly framed for the
manager subordinate to worker
compensation purpose of securing the safety of
an employer.
workmen
c) Due to the wilful removal or
disregard by the workman of any safety
c) Higher the rank of worker, c) Only employer can act
c) working condition guard or other device he knew to have c) Both (A) and (B)
higher is compensation as managing agent.
been provided for the purpose of
securing the safety of workman
d) The appropriate
d) All of the above d) All of the above d) All the above government shall appoint d) None of the above
managing agent.
Ans: D Ans: D Ans: D Ans: D Ans: A
9 <22509>:<MAN>:<CO5>: | MCQs
22509: Management:
Legislative Acts: Explain the main provisions of Minimum Wages Act:
Dr. Shrikant Gorane
In graduated time rates

_____ is the total cash and
The maximum daily hours of system, if basic salary is
Basic compensations given non-cash payments that you
work in a day with normal Minimum rates of wages Rs.2000 and dearness
to employees as salaries or give to an employee in
wage allowed in factories is may be fixed by _____ allowance is 150% then total
wages are called _____ exchange for the work they
_____ remuneration will be Rs.
do for your business.
_____
Remember Remember Understanding Understanding Understanding
a) 8 a) Hour a) Basic pay a) Salary a) 3000
b) 9 b) Day b) wages b) Compensation b) 5000
c) 10 c) Month c) salary c) Payment c) 2000
d) 11 d) All of the above d) variable pay d) All of the above d) 2150
Ans: B Ans: D Ans: A Ans: B Ans: B
10 <22509>:<MAN>:<CO5>: | MCQs
______ of the wages payable ______ means all According to the definition of
______ is the maximum
______ deductions is not is the maximum limit of fine remuneration "Week" under the Minimum wage
wage period for the
authorized payment of wages act to be imposed on an expressed in terms of Act, it is a period of 7 days
payment of wages
employee money beginning at midnight on ______
Understanding Remember Remember Understanding Understanding

a) 15 days a) Deduction for Fines a) 5% a) Salary a) Sunday
b) Deduction for payment of
b) 21 days b) 1% b) Wages b) Monday
Income tax
c) Deduction for Payment of
c) 1 day c) 3% c) Mobadla c) Friday
insurance
d) Deduction for payment of
d) 1 month d) 10% d) All of the above d) Saturday
uniform and property
Ans: D Ans: D Ans: C Ans: B Ans: B
11 <22509>:<MAN>:<CO5>: | MCQs
Under the Minimum Wages

Act, 1948 the appropriate
Under Minimum Wages Act Which of the following is not
Leave with wages is allowed government shall fix the
an Adult means a Person Statutory Minimum wage is a method for fixing
for employees if they work minimum rates of wages
who has completed age of --- fixed under Minimum Wages under the
for _____days in a month payable to the employees
----- years Minimum Wages Act, 1948?
employed in an employment
specified in
Remember Understanding Remember Understanding Remember

a) Payment of Wages Act,
a) 28 a) 18 a) Schedule I part I a) Notification Method
1936
b) Equal Remuneration Act,
b) 20 b) 15 b) Schedule I part II b) Committee Method
1976
c) Schedule I, Part I, II and
c) Workmen’s Compensation
c) 30 c) 16 the employments and added c) Bargaining Method
Act, 1923
under section 27
d) Minimum Wages Act,
d) 31 d) 19 d) Schedule I and II d) None of the above
1948
Ans: B Ans: A Ans: D Ans: C Ans: C

12 <22509>:<MAN>:<CO5>: | MCQs
22509 MANAGEMENT MCQs
Unit I :- Introduction to Management concepts and managerial Skills
1. Following are mentioned few duties which is not the duty of management?
(a) To keep stability
(b) To motivate staff
(c) To reduce wastages
(d) To do manufacturing
2 Out of mentioned below, which is not the output of management

(a) Desired results
(b) Goal achievement
(c) Technology
(d) Status in market
3. Getting the things done from others is called as_______________.

(a) Management
at
(b) Adjustment
(c) Organization
(d) Direction aw
.R
4. What is management?
(a) It is a science
(b) it is an art
.K
(c) both (a) and (b) are wrong

(d) both (a) and (b) are correct
5. Reputation build is concerned with

S
(a) Profitability
(b) Customer orientation
(c) Viability
(d) None of the above
6. When there is no management, then what will not happen?

(a) Overlapping of duties
(b) Wastages of resources
(c) Poor functioning of executives
(d) Mature work culture
7. Management is there from

(a) After 1700
(b) After 1800
(c) After 1900
(d) Historical period
(UNIT1, 2, 3) 1 S. K. RAWAT
8 Match the pairs:

1 Adam Smith (i) Need Hierarchy
2 F.W.Taylor (ii) Economics
3 Maslow (iii) Principles of Management
4 Henry Fayol (iv) Scientific Management
(a) 1 - (ii). 2 (iv), 3-(i),4- (iii)

(b) 1 - (ii). 2 - (iii), 3 - (iv), 4 - (i)
(c) 1 - (iv), 2-(iii), 3-(i),4-(ii)
(d) 1 - (iv), 2 – (i), 3- (ii),4 - (iii)
9. Mcgregor has given his contribution in

(a) Concept of bureaucracy
(b) Motion study
at
(c) Theory X and Theory Y
(d) Time study
aw
.R
10. F.W. Taylor has given his highest contribution in
(a) Economics and management
(b) Principles of management
(c) Functions of management
.K
(d) Scientific management
11. Principles of management is the contribution of_____________.

(a) Adam Smith
S
(b) Henry Fayol

(c) Mary Parker
(d) F.W. Taylor
12. Below are mentioned stages of evolution in management which is not correct?
(a) The beginning of management thought
(b) The war management concept
(c) The pre war management concept
(d) Management theory in post war era
13. "Management is getting the things done by others" - is said by

(a) Henry Fayol
(b) Drucker
(c) Mary Parker
(d) Fayol
14. Management is not_______________.

(a) An economic resource
(b) A system of authority
(c) A class or elite
(d) All are wrong
15. Management is__________________.

(a) Methodology
(b) Social science
(c) Team activity
(d) All are correct
16. Henry Fayol has given principles of management

(a) 14
(b) 12
(c) 16
(d) 13
at
aw
17. Following is not the principle of management
(a) Initiative
.R
(b) Scalar chain
(c) Staffing
(d) Responsibility
.K
18. Following is not the principle of management.

(a) Team work
(b) Organizing
(c) Division of work
S
(d) Remuneration

(a) Centralization
(b) Authority
(c) Decentralization
(d) Esprit de corps

(a) Authority
(b) Discipline
(c) Equity
(d) Planning
21. Position, designation, seniority defines________________.

(a) Centralization
(b) Initiative
(c) Authority
(d) Scalar chain
22. Meaning of ___________is right to command .

(a) Stability
(b) Authority
(c) Scalar chain
(d) Initiative
23. Which statement is wrong?

(a) Authority cannot be delegated
(b) Authority is the power to act
(c)Higher the post, higher is the authority
(d) Authority is right to command
at
aw
24, What is the second side of coin of authority?
(a) Position
.R
(b) Power
(c) Responsibility
(d) Remuneration
.K
25. Discipline starts from_______________

(a) Top to Bottom
(b) Bottom to top
(c) From middle
S
(d) All are wrong

a) Discipline has no excuses
(b) Organization needs discipline
(c) Discipline starts from bottom to top
(d) Lack in discipline leads to loss of control
27. When many functions are controlled by a central authority, it is called as___________
(a) Authority
(b) Management
(c) Discipline
(d) Centralization
28 ___________gives power in the hands of center

a) Discipline
(b) Centralization
(c) Authority
(d) Responsibility
29 Which statement is wrong?

(a) Controls are concentrated at the centre
(b) Many functions are controlled by a central authority
(c) Centralization gives power in the hands of centre
(d) Centralization considers local level issues always
30. Out of following which is not the correct advantage of 'Division of Work?
(a) Extra pressure of work on very few is reduced
(b) Monopoly in skills by few is reduced
(c) Quality of work gets reduced
(d) Work gets completed in less time
at
aw
31 To start with enthusiasm is called as_____________.
(a) Initiative
.R
(b) Dynamism
(c) Leadership
(d) Management
.K
32 Which statement is wrong?

(a) Initiative leads into new horizons of work
(b) Support by others is not expected after anybody's Initiative
(c) Initiative may solve difficult problems
S
(d) Someone should take initiative
33. Remuneration is not based on_____________________.

(a) Performance
(b) Responsibility
(c) Emotions
(d) Designation
34. Requirement of remuneration is not_____________.

(a) It must be in time
(b) Employee satisfaction
(c) Higher performance higher remuneration
(d) Based on reference and contacts

(a) In team work, there is more contribution from many
(b) Talent of each member cannot be used
(c) Teamwork creates good work culture
(d) Big task is easier due to teamwork
36. Due to unity of direction

(a) Deviation from the defined path is prevented
(b) Work is dividend
(c) Authority is delegated
(d) Teams are formed
37. Concentration in work is possible by

(a) Authority
(b) Responsibility
(c) Stability
(d) Unity of command
at
aw
38. Equity is seen by few ways. Which is not the correct from following?
(a) Pickup facility
.R
(b) Dress code
(c) Canteen facility
(d) Chair and Cabin
.K

(a) Equity means equal wages
(b) Equity gives dignity
(c) Equity means no bias
S
(d) Equity gives good work culture
40. What is Esprit de Corps?

(a) It is function of management
(b) It is principle of management
(c) It is management concept in Russia
(d) It is name of company
41 Out of following which is not the function of management?

(a) Planning
(b) Controlling
(c) Discipline
(d) Directing
42. Out of following which is not the function of management?

(a) Decision making
(b) Remuneration
(c) Organizing
(d) Staffing
43. Deciding in advance what to do, how to do and when to do is

(a) Planning
(b) Organizing
(c) Decision-making
(d) Motivating
44. Which is not the correct type of plan?

(a) Corporate plan
(b) Action plan
(d) Operational plan
(d) Management plan
at
aw
45. Why plan fails?
(a) Lack of knowledge
.R
(b) Insufficient data
(c) Over confidence
(d) All are correct
.K
Plan fails due to___________

(a) No feedback system
S
(b) Less devotion to work

(c) Conspiracy from enemy and bad luck
(d) Incorrect person to do plan
47 Out of following which is not the objective of good plan ?

(a) To reduce uncertainty
(b) To Increase productivity
(c) To avoid heavy mental pressures
(d) To get money

(a) Planning affects performance
(b) Planning is sometimes essential
(c) Planning puts focus on objectives
(d) Planning is necessary to facilitate control

(a) Proper planning helps in motivating
(b) Planning reduces risk
(c) Planning is thinking after failures
(d) Planning improves the processes
50. First step in planning is

(a) Establish goals
(b) identify resources
(c) Prioritize goals
(d) Establish tasks
51. Which is the next function after planning?

(a) Scheduling
(b) Organizing
(c) Staffing
(d) Decision-making
at
aw
52. The assignment of each grouping to a manager with the authority necessary to supervise it
is to as___________________.
.R
(a) Planning
(b) Organizing
(c) Staffing
(d Controlling
.K
53. Out of following which is the first activity in organizing?

(a) Assigning the activities to managers
(b) Grouping the activities
S
(c) Delegation of authority to managers

(d) Identifying the activities
54. Providing correct way of working is
(a) Planning
(b) Organizing
(c) Directing
(d) Controlling
a) Directing is one time activity
(b) Directing should not be autocratic
(c) Directing needs good vision in leadership
(d) Directing needs communication and motivation as supportive functions
56 ___________is like a brake system in automobiles

(a) Directing
(b) Planning
(c) Controlling
(d) Management
57. Work on correct track with correct speed is possible by

(a) Planning
(b) Organizing
(c) Directing
(d) Controlling
58. Out of following which is not the characteristic of controlling?

(a) It is a starting function
(b) It needs at any time
(c) It is flexible
d) It is dynamic in nature
at
aw
59.Marketing mix is not the combination of
(a) Product Mix
.R
(b) Pricing Mix
(c) Promotion Mix
(d) Advertisement
.K
60. Control system having feedback is_____________

(a) Reverse system
(b) Feedback control
(c) Open loop system
S
(d) Closed loop system
61. First step in decision-making is________________.

(a) Recognize the problem
(b) Evaluation
(c) Analysis
(d) Finding out alternatives
62. Which of the following is the advantage of effective decision-making?

(a) No delays
(b) Quick actions
(c) No confusion
(d) All are correct
63. Which is not the technique for effective decision-making in core company?
(a) Linear programming
(b) Simulation
(c) Outsourcing
(d) Dynamic programming
64. Employees get energized due to

(a) Controlling
(b) Planning
(c) Motivation
(d) Decision-making
65. Scientific management theory started from

(a) 1900
(b) 1920
(c) 1870
(d) 1890
at
aw
66. Motion study is associated with
(a) Adam Smith
.R
(b) Taylor
(c) Frank and Lillian Gilbert
(d) Maslow
.K
67. Behavioural Management Theory is put up by

(a) Maslow
(b) Mary Parker Follett
(c) Gilberth
S
(d) Max Weber
68. Extra pressure of work on 'very few' is avoided in____________

(a) Authority
(b) Centralization
(c) Division of work
(d) None
69._________________anticipates problems and uncertainties.

(a) Planning
(b) Controlling
(c) Motivation
(d) Directing
(UNIT1, 2, 3) 10 S. K. RAWAT
70. Directing needs good__________in___________.

(a) Coordination, Control
(b) Vision, Leadership
(c) Control, Vision
(d) None
71. Control is______in nature and it needs at_______time.

(a) Static, any
(b) Static, stärting
(c) Dynamic, any
(d) Dynamic, starting
72. What is the next step after finding the alternatives?

(a) Critical evaluation of the alternatives
(b) Analysis
(c) Recognizing the problem
(d) Implementing the alternative
at
aw
73. Which is the important factor in deciding structure of organization?
(a) Type of product
.R
(b) Specialization
(c) Functions
(d) All
.K
74. Vertical dimension of organization structure defines

(a) Departmentation
(b) Hierarchy
(c) Both hierarchy and departmentation
S
75. Scalar organization is also known as

(a) Line organization
(b) Project organization
(c) Staff organization
(d) Functional organization
76 Line organization is of___________type

(a)Horizontal
(b) Vertical
(c)Both
(d) None
(UNIT1, 2, 3) 11 S. K. RAWAT
77. Decisions are very quick in

(b) Functional organization
(c) Line and staff organization
(d) Project organization
78. Which is not the correct advantage of 'Line organization?

(a) It is simple
(b) Confusion is less
(a) Specialised
(d) Easy to understand
79. The structure of organization depends on

(a) Scope of functions
(b) Span of control
(c) Number of employees
(d) All the above
at
aw
80. The structure of organization is not dependent on
(a) Span of control
.R
(b) Communication
(c) Profit margin
(d) Resources available
.K
81 What are the essentials of organization?

(a) Organizational chart
(b) Delegation
(c) Integration
S
(d) all
82. Which is unimportant word in the definition of organization?

(a) Group of persons
(b) Profit
(c) Common aim
(d) United together
83. Following group is not an organization.

(a) Group of 15 people on bus stop
(b) Employees doing discussions in work area
(c) Meeting members in a company
(d) Labour working on a site
(UNIT1, 2, 3) 12 S. K. RAWAT
84. Which are the aims of forming organization?

(a) Teamwork
(b) Combined efforts
(c) Responsibility on all
(d) All are correct

(a) Organization is a group of working people
(b) It has aims and objectives
(c) Organization has no boundaries
(d) Organization is a system
86. Military type organization is seen in

(a) Line
(b) Staff
(c) Line and Staff
(d) Project
at
aw
87. Which is the first step in organization forming?
(a) Assignment of duties
.R
(b) Aims are determined
(c) Identifying activities
(d) Formulating plans
.K
88. Structure of organization is represented by

(a) Organization chart
(b) Organization brochure
(c) Organization draft
S
89. Project organization has few forms. Which is correct one?

(a) Balanced matrix
(b) Project matrix
(c) Functional matrix
(d) All
90. Which is the correct limitation of project organization?

(a) Heavy pressures of work
(b) Complication of functions
(c) Differences of opinions
(d) All
(UNIT1, 2, 3) 13 S. K. RAWAT
91. Where line organization is applicable?

(a) Workshops
(b) Small firms
(c) Small process industries with automation
(d) All
92. Functional organization is also called as

(b) Staff organization
(c) Project organization
93. Functional organization is

(a) Horizontal
(6) Vertical
(c) Both (a) and (b)
(d) None
at
aw
94 Which is the correct advantage of staff organization?
(a) Performance better than line
.R
(b) Standardization in process
(c) More productivity than line
(d) All
.K
95. Which is not the correct disadvantage of staff organization?

(a) Discipline is lacking
(b) Lack of specializations
(c) Ego of specialty
S
(d) Difficult to handle experts
96. Line and Staff organization is

a) Horizontal
(b) Vertical
(c) Both Horizontal and Vertical
(d) None
97. Which organization is temporary in nature?

(a) Line
(b) Staff
(c) Line and Staff
(d) Project
(UNIT1, 2, 3) 14 S. K. RAWAT
98. Which is not the correct disadvantage of "Line organization?

(a) Poor performance
(b) Lack of specialization
(c) Overlapping of activities
(d) Nobody is overloaded
99. At which place line organization is not possible?

(a) Small workshops
(b) Tiny firms
(c) Military department
(d) Government company
100_____________ is a process of dividing large organization into small and flexible

administrative units
(a) Departmentation
(b) Defragmentation
(c) Divisions formation
at
(d) None
aw
101 Car division in Tata Motors is example of___________
.R
(a)Departmentation by product
(b) Departmentation by function
(c) Departmentation by process
(d) None
.K
102 Which statement is wrong ?

In product type departmentation
(a) Attention is given to the product
S
(b) Product may become brand name

(c) People become expert in the work allotted to them
(d) No duplication of work
103 Sales Department in Nokia is the example of_______________

(a) Departmentation by product
(b) Departmentation by process
(c) Departmentation by function
(d) None
104 “Heat treatment shop in Kirloskar, is the example of___________

(a) Departmentation by product
(b) Departmentation by process
(c) Departmentation by function
(d) None
(UNIT1, 2, 3) 15 S. K. RAWAT
105 Which the principle of organization

(a) authority and responsibility
(b) Span of control
(c)Delegation
(d) All
106 “Number of subordinates handled by one manager effectively” is called as__________

(a) Delegation
(b) Responsibility
(c)Span of control
(d None
107_____check the result,_______shows the result

(a) Authority, responsibility
(b) Responsibility. Authority
(c) Authority, Authority
(d) Responsibility, Responsibility
at
aw
108 Which is not the advantage of delegation
(a) Work load is reduced
.R
(b) Stress level on manager reduces
(c) Work can be finished in time
(d) Controls from centre increases
.K
109 Ability to adjust, change, bend is____________

(a) Flexibility
(b) Balance
(c) Stability
S
(d) Ability
110 Following is not the type of communication

(a) Oral
(b) Written
(c) Horizontal
(d) Clear
111 Instructions is the_________ communication

(a) Upward
(b) Downward
(c) Informal
(d) Horizontal
(UNIT1, 2, 3) 16 S. K. RAWAT
112 Meeting is the__________ communication

(a) Formal
(b) Non-verbal
(c) Written
(d) Both b & c
113. “Request” is the____________ communication

a) Upward
(b)Downward
(c) Both (a and b)
(d) None
114. Which is barrier in communication?

(a) Language problem
(b) Poor knowledge
(c) Confused information
(d) all
at
aw
115 People, structure, departments, functions form into___________
(a) Management
.R
(b) Organization
(c) Team
(d) None
.K
116 While assigning duties following must be avoided

(a) Overlapping
(b) Under utilization
(d Overloading
S
(d) All
117. Organization will never work without clear cut identification of ______and____
(a) Payment, bonus
(b) Authority, Responsibility
(c) Duty, Responsibility
(d) Authority Order
118 Network of formal relationships is

(a) Organizational structure
(b) Essentials for organization
(c) Organizational chart
(d) None
(UNIT1, 2, 3) 17 S. K. RAWAT
119. Each one is accountable to immediate senior authority in __________organization

(a) Line
(b) Staff
(c) Project
(d) None
120 "Everybody is smart; difficult to handle” experts is observed in __________organization

(a) Line
(b) Line and Staff
(c) Staff
(d) None
121 A person is assigned to oversee the project and interacts on an equal basis with functional
managers in___________
(a) Functional matrix
(b) Balanced matrix
(c) Project matrix
at
(d) None
aw
122 Due to departmentation___________
.R
(a) People become specialised
(d) Accountability of work is not easier
(c) More overlapping of work
(d) Control in work is difficult
.K
123 __________gives weightage to information

(a) Departmentation
(b) Authority
S
(c) Responsibility
(d) Delegation
124 Authority enjoys____________ and_________

(a) Duty, responsibility
(b) Designation responsibility
(c) Status, dignity
(d) None
125 Referent Authority has___________

(a) Use of punishment
(b) Use of award
(c) Use of skill
(d) Use of influence
(UNIT1, 2, 3) 18 S. K. RAWAT
126. Some of my repetitive and easier work is allotted to my junior and now I am busy in some
important work. What is this?
(a) Division of work
(b) Delegation
(c) Use of power
(d) Exploitation
127 “Whats app” is __________communication

(a) Formal
(b) Informal
(c) Oral
(d) All
128. Staffing includes___________.

(a) Selection
(b) Training
(c) Promotions
at
(d) All the above
aw
129 Staffing deals with____________
.R
(a) Manpower
(b) Materials
(c)Travelling arrangement
(d) Production Planning
.K
130 Staffing is associated with

(a) Marketing
(b) OR
S
(c) HR
(d) Finance
131 Training activity is more concerned with

(a) Process planning
(b) Finance
(c) Staffing
132 Specify the correct flow: (1) Selection (2) Interview, (3) Advertisement (4) Vacancy created,
(5) Offer Letter (6) Training (7) Joining
(a) 1-2-3-4-5-6-7
(b) 2-4-3-1-5-7-6
(c) 4-3-2-1-5-7-6
(d) 4-2-3-1-5-6-7
(UNIT1, 2, 3) 19 S. K. RAWAT
133 Following is not the characteristic of management

(a) Catalyst
(b) Goal oriented
(c) Authority
(d) Acceptance
134 Management is__________

1 continuous process
2 goal oriented
(a) only 1 correct
(b) only 2 correct
(c) both correct
(d) both incorrect
135. Management
1. Works like unifying force
2 Shows harmony effect
at
(a) only 1 correct
(b) only 2 correctaw
.R
(c) both correct
(d) both incorrect
136 Management is subject

.K
(a) Multidisciplinary
(b) Disciplinary
(c) Converging
S
137 Following subject is part of the management

(a) Sociology
(b) Public administration
(c) Psychology
d) All
138 Following is the conceptual managerial skill

(a) Decision-making
(b) Motivating
(c) Communication
(d) Leadership
(UNIT1, 2, 3) 20 S. K. RAWAT
139 Following is not the human relations managerial skill.

(a) Communicating
(b) Leadership
(c) Organizational
(d) Motivating
140 Skill of motivation comes under__________

(a) Technical
(b) Conceptual
(c) Human Relation
141. Decision-making skill comes under_________

(a) Technical skills
(b) Conceptual skills
(c) Human Relations skills
at
aw
142. Organization skill comes under____________
(a) Technical
.R
(b) Conceptual
(c) Human Relations
(d) None
.K
143 Leadership skill comes under___________

(a) Technical
(b) Conceptual
(c) Human Relations
S
(d) None
144 Strategic planning decides_________ goals

(a) Major
(b) Minor
(c) All
(d) All Incorrect
145. Tactical planning decides the___________use of resource for achieving________goals

(a) Summarized, Few
(b) Detailed Each
(c) Detailed Main
(d) Summanzed Each
(UNIT1, 2, 3) 21 S. K. RAWAT
146. Strategic planning is

1 done at higher level of management
2 more uncertain
(a) 1 correct
(b) 2 correct
(c) Both correct
(d) Both wrong
147 Strategic planning is__________

1 Short term
2 More uncertain
(a) Only 1 correct
(b) Only 2 correct
(c) Both correct
(d) Both wrong
148 Strategic planning is____________.
at
1 More detailed
2 Less uncertain
aw
(a) Only 1 correct
.R
(b) Only 2 correct
(c) Both correct
(d) Both wrong
.K
149. Tactical planning is____________

1 Long term
2 More detailed
(a) Only 1 correct
S
(b) Only 2 correct

(c) Both correct
(d) Both wrong
150. Production management is also known as___________

(a) Operations management
(b) Finance management
(c) HR management
151 Objectives of production management are______________.

(a) Right Quality and Quantity
(b) Predetermined Time
(c) Pre-established Cost
(d) All the above
(UNIT1, 2, 3) 22 S. K. RAWAT
152 While ascertaining profitability, the following aspects must be considered

1 Cost of control
2 Pricing
3 Forecasting of future profits
4 Measuring the cost of capital
(a) All the above
(b) 1&2
(c) 3&4
(d) 183
153. Effective utilization of human resource is object of____________

(a) Finance
(b) HRM
(c) Operations
(d) Marketing
154. Marketing is exchange of values between the__________and the__________
at
(a) Production & Purchasing
aw
(b) Seller & Buyer
(c) Input & Output
.R
155. Customer orientation, integrated effort, viability are the basic elements of__________
(a) Production management
.K
(b) Finance
(c) Marketing management
(d) HRM
S
156. Sales cannot be promoted by____________

(a) Advertisement
(b) Personal Selling
(c) Design
(d) Sales promotion
(UNIT1, 2, 3) 23 S. K. RAWAT
UNIT II :- Planning and Organizing at Supervisory Level

1.Following are the physical resources
(a) Man
(b) Machine
(c) Material
(d) All
2 This is concept in manpower planning

(a) Matching needs of customer with business
(b) Matching quality with quantity
(c) Matching human needs with job needs
(d) All are wrong
3.Supervisor is_____________.
at
(a) Engineer
(b) Manager
(c) Team leader
aw
.R
(d) All the above
4 Who plan capacity of machine?

.K
(a) Operator
(b) Supervisor
(c) CEO
S
(d) Quality Inspector
5 Cycle time is concerned with

(a) Automobile
(b) Operators work
(c) Machine and Process
(d) Time office
6 What are the advantages of prescribing standard forms in planning?

(a) Systematic planning
(b) Standardization
(c)Factual information
(d) All the above
(UNIT1, 2, 3) 24 S. K. RAWAT
7 Which information is not necessary in Raw material acceptance form?

(a)Quantity
(b) None of material
(c) Cycle time
(d) Inspected by
8 Which information is not necessary in job description?

(a) Job name
(b) Operations
(c) Cycle time
(d) All
9 Machine load chart is not doing this

(a) Check the feasibility of production programmes
at
(b) Assist the efficient planning
aw
(c) Training of operators
.R
(d) Fixing of reliable delivery promises
10 ___________is an instrument of management used in planning. programming and control of

.K
business financial activity
(a) Inspection
S
(b) Budget
(c) Quality
(d) Audit
11_________ is a financial statement prepared and approved prior to a defined period of time
(a) Audit
(b) Control charts
(c) Budget
(d) Order of payment
12 __________________means forecasting and preplanning with reference to finance.
(a) Budget
(b) Audit
(c) Control
(d) Inspection
(UNIT1, 2, 3) 25 S. K. RAWAT
13 Following is not the information needed for planning at supervisory level

(a) Number of jobs to be done
(b) Time expectation
(c) Profile margin
(d) Sequence of operations
14. Following is not done planning by supervisor

(a) Selection of machines
(b) Assigning workers
(c) Allocate time for operations
(d) Marketing of products
15 What are the important informations to supervisor while planning?

(a) Quantity of jobs
at
(b) Delivery time
(c) Quality standards
(d) All aw
.R
16 While selecting machines what kind of information is not necessary to supervisor?
(a) Total machines
.K
(b) Cycle time

(c) Operations required
(d) Maintenance standards
S
17, While allotting work to workers what information is not important?

(a) Qualification
(b) Skills
(c) Abilities
(d) Specialities
18 In planning____________
1 Rescheduling must not be avoided
2 1f needed, do rescheduling
(a) Only 1 correct
(b) Only 2 correct
(c) Both correct
(d) Both wrong
(UNIT1, 2, 3) 26 S. K. RAWAT
19. While planning which parameters does supervisor observe

(a) Manpower
(b) Schedule
(c) Oversight
(d) All
20 (1) Supervisor makes short-term planning

(2)Managers make long-term planning
(3) Supervisor do scheduling of daily activities
(a) Only 1 is correct
(b) Only 2 is correct
(c) Only 1 and 2 correct
(d) All correct
at
aw
21 Securing raw material from stores is the responsibility of
(a) Supervisor
.R
(b) Line manager
(c) Purchase manager
(d) Materials manager
.K
22. Supervisor is focussed in planning

(a) Completely
S
(b) Internally
(c) Externally
23. Supervisor plans budget on expenses and manager plans budget on expenses
(a) Small, Large
(b) Large Small
(c) External, Internal
(UNIT1, 2, 3) 27 S. K. RAWAT
24. What is the upward correct chronology?

1. Worker, 2. Foreman, 3. Supervisor, 4.Manager, 5. Shift incharge, 6. Helper
(a)1-6-3-5-2-4
(b) 6-1-3-2-5-4
(c) 6-1-2-3-5-4
(d) 1-6-3-2-4-5
25. Safe working condition is the responsibility of

1. Worker, 2. Supplier, 3. Supervisor, 4 Manager, 5. Factory Head, Customer
(a) 2, 3,4, 6
(b) 1,3,5,6
(c) 1,2,3,4
(d) 1,3,4,5
at
26. (1) Planning of material is responsibility of supervisor
aw
(2) Planning of manpower is the responsibility of HR manager and not of supervisor
(a) Only 1 is correct
.R
(b) Only 2 is correct
(c) Both are correct
(d) Both are wrong
.K
27. Following qualities are not required in organizing skills of supervisor.

(a) Planning
S
(b) Decision making

(c) Financial knowledge
(d) Time management
28. When there is change in technology

(a) Plan fails
(b) Plan has to be modified
(c) Plan must be rescheduled
(d) All of the above
(UNIT1, 2, 3) 28 S. K. RAWAT
29. When emergency situation comes

(a) Continue previous Planning
(b) Change the situation
(c) Change the plan
30. Planning by supervisor is

1 Interdependent process
2 A continuous process
3 Integration of various activities
4 Looking into past
(a) 1 and 2 correct
(b) 2 and 3 correct
(c) 1, 2 and 3 correct
at
(d) 2, 3 and 4 correct
aw
31 Supervisor can delegate his task to
.R
1 Foreman
2 Worker
3. Colleague
.K
4 Senior manager
(a) 1 and 2 only
(b) 1 and 3 only
S
(c) 2 and 4 only

(d) 1 2 and 3
32. Good relations in a group helps to

(a) Increase comfort level
(b) Closeness
(c) Friendships
(d) Only (a) is more correct
(UNIT1, 2, 3) 29 S. K. RAWAT
33. Supervisor organizes

1 Man 2. Machine 3. Material, 4. Money, 5. Work orders.
(a) Only 1, 2,5
(b) Only 1, 3,5
(c) Only 1,23
(d) All
34. Supervisor fails to plan if

(a) He is not dynamic
(b) He is not educated
(c) He is not popular
(d) He is not senior
at
aw
.R
.K
S
(UNIT1, 2, 3) 30 S. K. RAWAT
Unit III Directing and Controlling at Supervisory Level

1. What is meant by understanding team?
(a) Speciality of team
(b) Number of team members
(c) Requirements of team
(d) All
2 Why understanding team is needed?

(a) To assign team work
(b) To control activities of team
(c) To satisfy needs of team
(d) All
3. What are benefits to supervisor of understanding team?

(a) To take perfect decisions
(b) Promotion
at
(c) Status
(d) Increments
aw
4 Due to link with maintenance department, supervisor
.R
(a) Can given intimation of breakdown
(b) Can avoid production stoppages
(c) Both are correct
.K
(d) Both are incorrect
5 Due to link of supervisor with stores and inventory.

1 Material can be received in time
S
2 Accumulation of material is avoided

(a) 1 is correct
(b) Both correct
(c) 2 is correct
(d) Both wrong
6 Due to link of supervisor with quality control____________________.

1 Errors can be understood
2 Errors can be rectified
(a) 1 is correct
(b) Both correct
(c) 2 is correct
(d) Both wrong
(UNIT1, 2, 3) 31 S. K. RAWAT
7 Communication with all department is__________

(a) Open loop
(b) Closed loop
(c) Oral
(d) Non verbal
8 Why directions by supervisor are necessary?

(a) To avoid mistakes
(b) People get direction
(c) Time is saved
(d) All
9. Directions by supervisor cannot avoid following problem.

(a) Waste of time
(b) Rework
(c) Machine capacity
(d) Repetitive mistakes
at
aw
10 Deviation in work is possible if there is no_____________
(a) Directions
.R
(b) Instructions
(c) Control
(d) All
.K
11 Following are the features of complete instructions

(a) Instructions at proper time
(b) By proper person
(c) Simple and clear
S
(d) All
12 Instructions by supervisor should be

1 Clear
2 Simple
3 On time
4 Specific
(a) 1, 2 correct 3, 4 wrong

(b) 1,2 wrong 3,4 correct
(c) All correct
(d) All wrong
(UNIT1, 2, 3) 32 S. K. RAWAT
13. Good supervisor is not the following

(a) Counsellor
(b) Advisor
(c) Mentor
(d) Teacher
14. Why counseling by supervisor is needed?

(a) Loss of confidence
(b) Dull working conditions
(c) Need support
(d) All
15 Following is not the quality of supervisor as counsellor

(a) Emotional
(b) Stable
(c) Motivator
(d) Listener
at
aw
16. To give future predictions_________________.
1 Understanding present is not important
.R
2 Logical thinking is needed
(a) Only 1 correct
(b) Only 2 correct
(c) Both correct
.K
(d) Both wrong
17 Future losses can be minimized by____________.

(a) Future predictions
S
(b) Planning
(c) Organizing
(d) Staffing
18. To avoid confusion taken by higher management decisions must be_________.

(a) Elaborated
(b) Cancelled
(c) Forced
(d) Reversed
19. How decisions can be elaborated?

(a) By written document
(b) By conducting meeting
(c) By counselling
(d) All
(UNIT1, 2, 3) 33 S. K. RAWAT
20. What are not ways to lay disciplinary standards?

(a) Disciplinary actions
(b) Training for discipline
(c) Policy decisions in discipline
(d) Forgiving for few times
21 Steps in controlling process are____________.

(a) Setting performance standards
(b) Measurement of actual performance
(c) Comparing actual performance with standards
(d) All the above
22. What is chronology of steps in control process?

1 Setting performance
2 Comparing actual performance
3 Taking corrective actions
4 Measurement of actual performance
at
(a) 1-4-2-3
(b) 1-2-4-3
(c) 1-3-2-4 aw
.R
(d) 2-1-4-3
23. Out of following which is not the quantitative standards?

(a) Cost
.K
(b) Time
(c) Relations
(d) Amount
S
24 Out of following which is not the qualitative standards?

(a) Relations
(b) Goodwill
(c) Motivation
(d) Time
25. Which is the method for measuring actual performance?

(a) Sample checking
(b) Counting
(c) Personal observation
(d) All the above
26. Critical point control method is concerned with______________.
(a) Taking corrective action
(b) Measurement of actual performance
(c) Analysing deviations
(UNIT1, 2, 3) 34 S. K. RAWAT
27 After identifying the deviations___________

(a) Causes are analyzed
(b) Actions are taken on workers
(c) Measurements are taken
(d) Performance standards are calculated
28. If machinery is obsolete then what is corrective action?

(a) Do technological upgradation of machinery
(b) Replace it
(c) Sell it
(d) Destroy it
29. If the cause of deviation is defective process then corrective action is___________.
(a) Replace the process by new one
(b) Postpone the work
(c) Change the specification standards
at
aw
30. If material used is defective, then how to correct it?
(a) Change the material
.R
(b) Cancel the process
(c) Take action on supplier
(d) Change the quality standards of the material
.K
31 If the machinery is defective then how to take corrective action on this ?

(a) Repair the existing machine
(b) Sell out the machinery
(c) Upgrade the machinery
S
32. If physical condition of work is defective then how to take corrective action ?
(a) Improvement in physical condition
(b) Change the operator
(c) Take action on architecture
33 For controlling overall organizational performance, following techniques are used_________.

(a) Observation
(b) Performance evaluation
(c) Spot inspections
(d) All
(UNIT1, 2, 3) 35 S. K. RAWAT
34. Following is not the quantitative control technique___________________.

(a) Ratio analysis
(b) Breakeven Analysis
(c) Observation
(d) Audits
35. What are the types of audits?

(a) Internal
(b) External
(c) Management
(d) All
36. For effective controlling by supervisor essential parameters are_____________.

(a) Timely and forward looking
(b) Flexible
(c) Comprehensive
(d) Above all
at
aw
37.1 Controlling should never be flexible
2. Objectives of control should be clear
.R
(a) Only 1 correct
(b) Only 2 correct
(c) Both correct
(d) Both wrong
.K
38 The benefit obtained from a control system should be_________than the cost involved in
implementing it.
(a) More
S
(b) Less
(c) Equal
39. 1. Control System should be periodically reviewed.

2 Control system should be flexible
(a) Only 1 correct
(b) Only 2 correct
(c) Both correct
(d) Both wrong
40 Why workers do resistance to managerial control?

(a) Too many controls
(b) Incomplete measurements
(c) Unreasonable standards
(d) All the above
(UNIT1, 2, 3) 36 S. K. RAWAT
41 Too many controls ______________ workers

(a) Motivate
(b) Assist
(c) Iritate
(d) Benefit
42. Employees always dislike controls because________

(a) They don't want controls
(b) They want to control management
(c) Controls are too many, incomplete in nature, unreasonable, discloses unpleasant
facts
43 Which is not the control technique?

(a) Past oriented and future oriented
(b) Market control
(c) Production control
at
(d) Clan control
aw
44 Inspection of jobs is____________.
.R
(a) Past control
(b) Future control
(c) Clan control
(d) New control
.K
45 Funds flow analysis is____________.

(a) Past control
(b) Future control
S
(c) Clan control

(d) Old control
46 Prices of products are due to which control?

(a) Past control
(b) Future control
(c) Market control
(d) Clan control
47_________is established by generating trust tradition and shared belief.

(a) Past control
(b) Future control
(c) Market control
(d) Clan control
(UNIT1, 2, 3) 37 S. K. RAWAT
48. Controls due to government rules are____________.

(a) Past
(b) Future
(c) Market
(d) Bureaucratic
49. Financial and accounting based control are________.

(a) Future
(b) Old
(c) Market
(d) Clan
50 ____________control techniques provide that information which is not available with old
techniques.
(a) Old
(b) New
(c) Clan
(d) Market
at
aw
51. What are the needs of Direction by supervisor?
(a) Harmony of objectives
.R
(b) Direct supervision
(c) Unity of command
d) All
.K
52. In giving direction when supervisor says "goal of workers and organization are same
Then such directions are called_________

(a) Unity of command
S
(b) Harmony of objectives

(c) Direct supervision
(d) Follow through
53. 1. Direction should not be face to face

2 There should be unity of command in directions.
(a) Only 1 correct
(b) Only 2 correct
(c) Both correct
(d) Both wrong
54. Supervisor gives directions, checks their performance and help the workers. This is called__
(a) Unity of command
(b) Follow through
(c) Harmony of objectives
(d) Efficient communication
(UNIT1, 2, 3) 38 S. K. RAWAT
55. Face to face suggestions are

(a) More effective
(b) Less effective
(C) Not necessary
(d) Avoided
56. 1 Order should be clear and complete

2 Order should be non-compatible
(a) Only 1 correct

(b) Only 2 correct
(c) Both correct
(d) Both wrong
57. When instructions are in written form
1 Subject is important
at
2.Details are not involved
aw
3 No geographical distance with subordinate.
(a) 1 and 2 correct
.R
(b) 2 and 3 incorrect
(c) 1 and 3 correct
(d) 1 and 3 incorrect
.K
58 Match the pairs

1. Harmony of objects (A) Do What I say or otherwise
2. Force (B) Do What I say because I am good to you
3 Paternalism (C) You do as I say
S
4 Bargain (D) If we perform together, each will benefited
(a) 1-D, 2-A, 3-B,4-C

(b) 1-D, 2- A, 3-C, 4-B
(c) 1 – A, 2-D,3 – B, 4- C
(d) 1-B,2-C, 3-D, 4-A
59 "Do What I say or Otherwise” is ______________instruction

(a) Force
(b) Paternalism
(c) Bargain
(d) Harmony
(UNIT1, 2, 3) 39 S. K. RAWAT
60 “Do What I say because I am good to you.....” is ___________instruction.

(a) Force
(b) Paternalism
(c) Bargain
(d) Harmony
61 "You do As I say in certain respects and I do as you say in certain other respects” is
___________instruction
(a) Force
(b) Paternalism
(c) Bargain
(d) Harmony
62. "If we perform together each will achieve his goal” is___________ instruction
(a) Force
(b) Paternalism
(c) Bargain
at
(d) Harmony of objectives
aw
63. Good instruction is___________
.R
(a) Reasonable
(b) Enforceable
(c) Clear
(d) All
.K
64. Good instruction is____________

(a) Understandable
(b) Complete
S
(c) Appropriate tone

(d) All
65 Good instruction is not____________.

(a) Reasonable
(b) Oral
(c) Complete
(d) Clearly defined
66 1. Direction starts from top and goes to bottom

2. Direction is not continuous process
(a) Only 1 correct

(b) Only 2 correct
(C) Both correct
(d) Both wrong
(UNIT1, 2, 3) 40 S. K. RAWAT

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Course Code: All, Subject Code: 22509, Subject Name: Management

Topic Name: Introduction to concept of management and managerial skills.

LO1: Explain the concept and importance of management.

Course expert Name: Ravindra Nafade, LME, G.P.Nashik

Assessment Type: Summative: End of CO: in LMS

Summative: Q 1 Summative: Q 2 Summative: Q 3 Summative: Q 4 Summative: Q 5

Recall/ Remembering Understanding Application Understanding Recall/ Remembering

a) Ralph C. Devis a) Management a) Controlling a) Leadership a) Controlling

b) Mary Parker Follet b) Organization b) Inventory Control b) Management b) Counselling

c) F.W. Taylor c) Administration c) ) Management c) Administration c) Administration

d) All above d) Organization

1 <22509>:<MAN>:<CO1>:<LO1-LO5 | Summative Assessment (MCQS) Compiled by S. K. Rawat

Summative: Q 6 Summative: Q 7 Summative: Q 8 Summative: Q 9 Summative: Q 10

2 <22509>:<MAN>:<CO1>:<LO1-LO5 | Summative Assessment (MCQS) Compiled by S. K. Rawat

Topic Name: Introduction to concept of management and managerial skills.

LO2: State the principles and levels of management.

Course expert Name: Ravindra Nafade, LME, G.P.Nashik

Assessment Type: Summative: End of CO: in LMS

3 <22509>:<MAN>:<CO1>:<LO1-LO5 | Summative Assessment (MCQS) Compiled by S. K. Rawat

Summative: Q 6 Summative: Q 7 Summative: Q 8 Summative: Q 9 Summative: Q 10

a) Taylor's four principles of

d) Four of Fayol's fourteen

Ans: (c ) Ans: (d ) Ans: (c) Ans: (d) Ans: (d)

4 <22509>:<MAN>:<CO1>:<LO1-LO5 | Summative Assessment (MCQS) Compiled by S. K. Rawat

Topic Name: Introduction to concept of management and managerial skills.

LO3: Explain the functions of management.

Course expert Name: Ravindra Nafade, LME, G.P.Nashik

Assessment Type: Summative: End of CO: in LMS

Summative: Q 1 Summative: Q 2 Summative: Q 3 Summative: Q 4 Summative: Q 5

Guiding and supervising the Which managerial function

Recall/ Remembering Understanding Application Understanding Recall/ Remembering

5 <22509>:<MAN>:<CO1>:<LO1-LO5 | Summative Assessment (MCQS) Compiled by S. K. Rawat

Summative: Q 6 Summative: Q 7 Summative: Q 8 Summative: Q 9 Summative: Q 10

Recall/ Remembering Understanding Recall/ Remembering Understanding Application

a) Issuing orders to a) Leadership is a subset of

b) Guiding and teaching the b) There is no relationship between

c) Providing leadership and c) Management is a subset of

Ans: ( b ) Ans: ( c ) Ans: (d) Ans: ( a) Ans: (c)

6 <22509>:<MAN>:<CO1>:<LO1-LO5 | Summative Assessment (MCQS) Compiled by S. K. Rawat

Topic Name: Introduction to concept of management and managerial skills.

Course expert Name: Ravindra Nafade, LME, G.P.Nashik

Assessment Type: Summative: End of CO: in LMS

Summative: Q 1 Summative: Q 2 Summative: Q 3 Summative: Q 4 Summative: Q 5

The process of dividing the

Understanding Understanding Understanding Understanding Recall/ Remembering

a) The number of subordinates

b) Time required to control b) Subject to change

7 <22509>:<MAN>:<CO1>:<LO1-LO5 | Summative Assessment (MCQS) Compiled by S. K. Rawat

Summative: Q 6 Summative: Q 7 Summative: Q 8 Summative: Q 9 Summative: Q 10

Plan that outlines who

Recall/ Remembering Recall/ Remembering Recall/ Remembering Understanding Recall/ Remembering

c) Organisational c) The informal c) Principle of unity of c) Delegation of

d) The nature of the work

Ans: ( c ) Ans: ( c ) Ans: ( b) Ans: ( c ) Ans: ( b )

8 <22509>:<MAN>:<CO1>:<LO1-LO5 | Summative Assessment (MCQS) Compiled by S. K. Rawat

Topic Name: Introduction to concept of management and managerial skills.

Course expert Name: Ravindra Nafade, LME, G.P.Nashik

Assessment Type: Summative: End of CO: in LMS

Summative: Q 1 Summative: Q 2 Summative: Q 3 Summative: Q 4 Summative: Q 5

In which of the following The process of dividing the

9 <22509>:<MAN>:<CO1>:<LO1-LO5 | Summative Assessment (MCQS) Compiled by S. K. Rawat

Summative: Q 6 Summative: Q 7 Summative: Q 8 Summative: Q 9 Summative: Q 10

No one on the organisation