Providing proof of

your identity

You can prove your identity (ID) in one of two ways:

Electronic verification Providing copies of certified

or physical ID documents
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Follow steps 1-4 below

How to certify physical copies of your ID:

1. Photocopy both sides of your ID (as applicable):

The photocopy should:

• be easy to read
• show your current ID in full (expired ID won’t be accepted)
• have your current residential address on it.
See ‘Proof of ID for certified documents’ on page 2 for acceptable forms of ID.

2. Take your photocopies and physical ID to someone who can certify your ID:

A medical A post office

A police officer
practitioner employee*

3. Get them to certify your ID:

Compare Include the date

I certify that this The certifier should compare the “...on this day [date],[month],[year]”
document is a true photocopy to your original ID.
copy of the original
having being sighted
Their signature
by me on this day
17 December 2019.
Stamp or write the certification Their personal details
“I certify that this document is a true Name, qualification and registration
copy of the original sighted by me...” number.
Sam Sample
Reg. No. 000000
The documents we receive from you must have been certified and
state of Victoria
dated within the last 6 months. We can’t accept undated documents.
All ID documents and certifications must be in the English language.
All overseas documents in a foreign language must be translated into
English by an accredited translator.

4. Send copies of your certified ID to us:

GPO Box 1901, MELBOURNE VIC 3001 via our website at australiansuper.com/email

* Australia Post charges a fee for each photocopy you need to get certified. The certifier must be a permanent employee of Australia Post with at least two years
of continuous service.
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Proof of ID for certified documents
What ID you need to give us Electronic ID
I want to How much verification
Primary photographic ID Additional ID available
Open an account based Any amount Driver’s licence or passport and A bill or bank statement issued Yes
pension within the last three months

Change the bank account Not applicable Driver’s licence or passport No

my account based pension
is paid into
Rollover to another Any amount Driver’s licence or passport Yes
regulated super fund
Rollover to a SMSF Any amount Driver’s licence or passport and A SMSF bank statement issued Yes
within the last three months
Up to $10,000 Driver’s licence or passport Yes
Over $10,000 Driver’s licence or passport and A bill or bank statement issued Yes
up to $50,000 within the last three months
Over $50,000 Driver’s licence or passport and Two individual bills or bank Yes
Withdrawal up to $75,000 statements issued within the
last three months
Over $75,000 Driver’s licence or passport and Three individual bills or bank Yes
statements issued within the
last three months.

The ID documents you submit must be current and not expired. If using your driver’s licence, you will need to copy both sides. Bills or bank statements
must have the same residential address as your AustralianSuper account. SMSF bank statements must have the same address as the registered SMSF.
AustralianSuper reserves the right to request additional certified identification documents where required.

Electronic verification
The easiest way to verify your identity is electronically.
If electronic verification is available (refer to the table above), simply complete the relevant form and provide the details
of any two of the following documents where specified:
• Passport
• Driver’s licence
• Medicare card
We’ll check your details against a database to verify your identity. You won’t need to provide physical copies unless we’re
unable to verify your details against the database.
This option isn’t available if you want to change the bank account for your account-based pension payments.

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Driver’s licence card number Other ways to prove your identity
The table below shows where the card number is located If you don’t have a driver’s licence or passport you will
for each state’s driver’s licence. need to have two documents physically certified (see
page 1):
State Card number location Version or Issue
One of these:
New South Wales
(NSW) • birth certificate or birth extract
• citizenship certificate issued by the Commonwealth,
or
• pension card issued by Centrelink that entitles a
person to financial benefits.
Australian Capital
And one of these:
Territory (ACT)
• a letter from Centrelink regarding a government
assistance payment (less than 12 months old)
• Australian Taxation Office notice of assessment (less
than 12 months old), or
South Australia • rates notice (less than 12 months old).
(SA)
All ID should show your name and residential address.

Can’t get to a post office or police station?

These other people are allowed to certify documents:
• a finance company officer with two or more years
Northern Territory Issued on or after of continuous service (with one or more finance
(NT) 10th December companies)
2020
• a Financial Adviser or Financial Planner
• a notary public officer*
• a registrar or deputy registrar of a court*
• a Justice of the Peace*
Norther Territory Issued before
(NT) 10th December • a person enrolled on the roll of a State or Territory
2020 Supreme Court or the High Court of Australia, as a
legal practitioner
• an Australian consular officer or an Australian
diplomatic officer*
Queensland Issued on or after • a judge of a court*
(QLD) June 2019
• a magistrate*
• a Chief Executive Officer of a Commonwealth court,
or
• a Pharmacist, Dentist or Optometrist.
Queensland Issued before * If you live overseas these people can certify your documents.
(QLD) June 2019
Signing for others and name changes
If you’re signing for others or have changed your name,
you’ll also need to provide a certified copy of a linking
document. Linking documents for name changes
include a marriage certificate, deed poll or change of
Western Australia name certificate. Linking documents for signing on
(WA) someone else’s behalf include a Power of Attorney or
guardianship papers.

If you can’t use electronic

Tasmania verification, or provide physical
(TAS)
copies of certified ID, please
contact us.

Victoria
(VIC)

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Contact us
Call 1300 300 273 Web australiansuper.com
(8am to 8pm AEST/AEDT weekdays) Mail GPO Box 1901, MELBOURNE VIC 3001
Email or message us For details on how to message or email us, visit australiansuper.com/email
1266.6 01/23 ISS10

This document was prepared and issued in January 2023 by AustralianSuper Pty Ltd ABN 94 006 457 987 AFSL 233788, Trustee of
AustralianSuper ABN 65 714 394 898 and may contain general financial advice that does not take into account your personal objectives,
financial situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to
the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273. A Target Market Determination
(TMD) is a document that outlines the target market a product has been designed for. Find the TMDs at australiansuper.com/tmd

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