MADLENA PROFESSIONAL SUMMARY

KORKELIIA Dedicated Pharmacist offering 10 years of experience

ensuring accurate review, processing and dispensing of
medications in alignment with orders. Skilled in
Korkeliyamadlena@gmail
collaborating with team members to expedite urgent
.com
requests while maintaining impeccable focus on safety,
3478743729 accuracy and confidentiality. Advanced communicator with
all levels of staff, clients, management and healthcare
Brooklyn, United States administrators.
11210

SKILLS WORK HISTORY

• Controlled Substance
Management
• Pharmaceutical
Compounding
• Dispensing Medications
• Monitoring and Modifying
Medications
EDUCATION
National University of
Pharmacy
Ukraine • 05/2018
Olia Alexandrova - Pharmacist
Ukraine • 03/2014 - 02/2020
• Counted and labeled prescriptions with correct item and
quantity.
• Communicated instructions to patients or caregivers
about proper use and storage of drugs.
• Assisted pharmacist by filling prescriptions for customers
and responding to patient questions regarding
prescription and medication-specific issues.
• Processed incoming drug orders by checking deliveries
against paperwork and updating computer system.
• Prepared bills for insurance companies and submitted
required paperwork.

Master of Pharmacy: Medical MTS - Call Center Representative

Laboratory Technology
Ukraine • 11/2017 - 10/2018
• Adhered to company policies and scripts to consistently
achieve call-time and quality standards.
• Achieved high satisfaction rating through proactive
one-call resolutions of customer issues.
• Learned and maintained in-depth understanding of
product information, providing knowledgeable responses
to diverse questions.
• Educated customers on company systems, form
completion and access to services.
• Resolved concerns with products or services to help with
retention and drive sales.
• Maintained accurate and current customer account data
with manual forms processing and digital information
updates.

Rost Market - Cashier Manager

Ukraine • 04/2015 - 06/2017
• Quickly and accurately counted drawers at start and end
of each shift.
• Built positive relationships with customers to increase
repeat business.
• Oversaw employee performance, corrected problems and
increased efficiency to maintain productivity targets.
• Coached employees and trained on methods for handling
various aspects of sales, complicated issues and difficult
customers.
• Kept orderly and accurate accounting records by
monitoring sales documentation.
• Offered hands-on assistance to customers, assessing
needs and maintaining current knowledge of consumer
preferences.

LANGUAGES

Russian Ukrainian

Native or Bilingual Native or Bilingual

Georgian English

Native or Bilingual