You are on page 1of 9

Review Paper

Moderator/Discussant: Karen Mann, PhD

Self-Assessment in the Health Professions: A


Reformulation and Research Agenda
Kevin W. Eva and Glenn Regehr

Many researchers and educators have research that operationalize the concept
of self-assessment ability in a form that
professional gaps, but this presumes that
the professional can effectively self-assess.
identified self-assessment as a vital aspect can be effectively studied. Thus, we will Thus, in this role, the identification of
of professional self-regulation.1,2,3 This begin with a brief reflection on the weakness can help a professional to
rationale has been the expressed various functions of self-assessment for a decide what must be learned. As a
motivation for a large number of studies practicing health care professional and corollary to this, effective self-assessment
of self-assessment ability in medical the manner in which these functions is vital for setting realistic expectations of
education, health professional education, operate. oneself, to avoid setting oneself up for
and professions education generally. failure. Thus, the identification of
Unfortunately, the outcome of most weakness also helps the self-regulating
The Purposes of Self-Assessment
studies would seem to cast doubt on the professional to decide what not to try
in Practice
capacity for self-assessment, with the learning, what should be accepted as
majority of authors concluding that self- Self-assessment has been defined broadly forever outside one’s scope of competent
assessment is, in fact, quite poor.4 In a as the involvement of learners in judging practice.
recent article, Ward and colleagues whether or not learner-identified
suggested that this conclusion must be standards have been met.6 While There is a complementary set of
questioned because the methodologies attractive due to their concise and functions served by the ability to
used to evaluate self-assessment are encompassing nature, we fear that such accurately self-assess one’s strengths.
fraught with methodological weaknesses.4 simple definitions risk being misleading First, in daily practice, having a clear and
However, even studies that have as they can cause underappreciation of accurate sense of one’s strengths allows
attempted to address the weaknesses the complexities of the construct. Self- the professional to act with appropriate
within the methodological paradigm have assessment functions both as a confidence. For example, knowing one’s
produced little evidence for effective self- mechanism for identifying one’s strengths provides the professional with
assessment.5 Thus, the health professional weaknesses and as a mechanism for the confidence to move forward on a
education community is left with a identifying one’s strengths. Each of these fitting plan of action without
conundrum that can only be resolved by mechanisms can be considered to have inappropriate hesitation or trepidation.
deciding either that the conclusions of distinct, albeit complementary, functions. Similarly, it ensures that the individual
the studies are wrong, or that a critical As a mechanism for identifying will choose to persist on an appropriate
premise underlying the concept of “self- weaknesses or gaps in one’s skills and plan of action in the face of initially
regulation” in the professions is abilities, self-assessment serves several negative feedback. The right path is not
unsupportable. potential functions. First, in daily always smooth even if it is right, and early
practice, the identification of one’s abandonment of an appropriate plan of
The current paper addresses this weaknesses allows the professional to action is as costly as selecting an
conundrum by arguing that there is a self-limit in areas of limited competence. inappropriate plan in the first place.
problem with the literature on self- For example, in many circumstances the Second, when reflecting on one’s practice
assessment, and that this problem is more professional can quickly reject certain in general, an appropriate assessment of
fundamental than a list of easily plans of action because she recognizes one’s strengths ensures that one can set
correctable methodological flaws. Rather, that she is unlikely to be able to complete appropriately challenging learning goals,
the roots of the problem in the self- the component tasks necessary to enact pushing the edges of one’s knowledge
assessment literature involve a failure to the plan. In other circumstances, a rather than choosing professional
effectively conceptualize the nature of professional might recognize that he is development courses that merely
self-assessment in the daily practice of “over his head” in a particular case and reiterate what one already knows. At the
health care professionals, and a failure to decide that it is time to recruit additional same time, by knowing one’s strengths, a
properly explicate the role of self- resources: to “look this up,” to obtain a professional can select learning objectives
assessment in a self-regulating profession. consultation, to recruit additional that are within her grasp, and therefore
Until such an articulation of self- support, or to refer the problem to will be able to enjoy the motivational
assessment is elaborated, it is difficult to another individual who is more influence of attaining her goals and
know even which literatures might be competent in this domain. Second, in experience the satisfaction of a job well
informative in addressing this issue, and reflecting on one’s practice in general, the done.
impossible to develop programs of ability to identify weaknesses can serve
the function of helping the professional Together, then, the ability to accurately
set appropriate learning goals. That is, the assess one’s weaknesses and one’s
Correspondence: Kevin W. Eva, PhD, Department of traditional model of self-regulated strengths generates a capacity for finding
Clinical Epidemiology and Biostatistics, Program for
continuing professional development an effective balance both in daily practice
Educational Research and Development, MDCL
3522, McMaster University, Hamilton, ON, L8N 3Z5, presumes that an individual will select and in setting personal learning goals. In
Canada; e-mail: 具evakw@mcmaster.ca典. ongoing learning activities that fill daily practice, it generates a balance of

S46 Academic Medicine, Vol. 80, No. 10 / October 2005 Supplement


Review Paper

confidence and caution, of persistence poor (or good) performance that might reasoning? How fine tuned does the
and flexibility, of experimentation and lead one to discount this outcome as assessment need to be in order to be
safety, and of independence and reflective of overall ability? useful?
collaboration. In establishing learning
goals, it generates a balance of learning In addition to these summative A first step toward addressing these
enough but not too much, of starting functions, self-assessment must be used questions must be to determine who is
neither too high nor too low, of knowing predictively. Professionals are constantly already asking them and what insights we
what to tackle and what to abandon. And required to assess their likely ability to may borrow from their discoveries and
in reflecting on accomplishments, it manage newly arising situations and reflections. Our search has led us to
generates a balance of satisfaction and challenges. In this predictive role, self- several literatures that seem particularly
incentive, of self reward without self assessment leads to questions such as: Am relevant: self-efficacy and self-concept;
delusion. I up to this challenge? Should I be cognitive and metacognitive theory;
starting this task (now, alone, in this social cognition; models of expert
In order to fulfill these various functions, way)? What are realistic goals for performance and the development of
it seems that self-assessment must be accomplishment in this context (what expertise; and the concept of reflective
effectively enacted in three forms: would I consider to be a good or practice. In the following sections we will
summatively, predictively, and acceptable outcome for me)? How much briefly touch on each of these literatures
concurrently. Enacting self-assessment better might I imagine performing with and suggest how they might inform our
summatively, a professional must reflect some additional preparation and is the understanding of self-assessment. Our
on completed performances both for the increased preparation worth the intent here is not to provide a systematic
purposes of assessing the specific anticipated increase in performance? review of each literature, but to provide
performance and for the purposes of What additional resources should I an overview of questions being addressed
assessing his abilities generally. When recruit (either internally or from the by researchers outside medical education
evaluating performance on a particular outside) to complement my strengths that should inform our conception of
task, the professional can often assess the and shore up my weaknesses? self-assessment as a regulatory strategy.
overall quality of the completed job as a For each new literature we will define the
question that may come in various forms. Finally, self-assessment plays a vital role area, provide examples of the issues
That is, the individual might ask how in its concurrent mode of functioning. In under consideration, and then
good this performance was relative to this concurrent mode, self-assessment summarize the implications for self-
what she could have done; relative to acts as an ongoing monitoring process assessment in the professions. We will
what her peers might typically do; relative during the performance of a task. It is end with a proposal for a program of
to the best that could have been done (a self-assessment in its concurrent mode research that has the potential to move
gold standard); or relative to some that leads to questions such as: Is this the field beyond our current paradigm of
minimally acceptable standard. coming out the way I expected? Am I still repeatedly concluding that self-
Alternatively, there are some situations on the right track? Am I in trouble? assessment is generically poor.
where the mechanisms for objectively Should I be doing anything differently?
assessing the outcome are not Should I persist in the face of negative
immediately available, in which case the feedback from the situation (that things Self-Efficacy and Self-Concept
professional might ask herself how are not going the way I thought they In studying the accuracy of self-
confident she is in the conclusion or would or as easily as I thought they assessments, education researchers in the
outcome generated (is it right? will it would)? Do I need to recruit additional health professions have tended to focus
stand up? could there have been a better resources (internal resources such as conceptually on what we have labeled the
solution given the situation?). attention or external resources such as summative function – the ability to draw
advice/assistance)? Do I need to reassess general conclusions about one’s skills or
The professional might then use her my original goal or my original plan? knowledge in specific domains: How well
assessment of the specific task to draw do I understand endometriosis? Am I
summative conclusions about herself or Thus, self-assessment is a complicated, able to communicate effectively with
her abilities in this domain generally. multifaceted, multipurpose phenomenon other members of the health care team?
Again, such conclusions may be in that involves a number of interacting Practically, this has usually been
absolute terms (am I good enough in this cognitive processes. It functions as a operationalized in research studies as a
domain? am I minimally competent?) or monitor, a mentor, and a motivator request that students try to estimate how
in relative terms (am I average, above through processes such as evaluation, well they will/did perform on an
average, or below average, and against inference, and prediction. Given this immediately following/preceding task.
whom should I be comparing myself?). In elaborated description of self-assessment, Yet, there is an important distinction
drawing general conclusions about her it is unlikely that simplistic questions between general assessments of one’s
abilities from a particular performance, such as “are health professional trainees ability in an area and the more specific
the professional must also make effective self-assessors?” will lead to question of how one did on a particular
determinations about whether this insightful discoveries about the nature task. Researchers in the field of
particular episode should be taken as an and value of self-assessment. Rather, personality theory, for example, usefully
appropriate reflection of her general researchers must ask questions such as: distinguish between judgments of self-
skills: were there extenuating On what basis do individuals make these efficacy and the development of self-
circumstances that led to a particularly decisions? What factors affect their concept. Self-efficacy is the belief in one’s

Academic Medicine, Vol. 80, No. 10 / October 2005 Supplement S47


Review Paper

capabilities to recruit the resources and self-efficacy of study participants through Cognitive and Metacognitive
execute the actions required to manage manipulations such as: varying the order Theory
prospective situations. Self-concept is the in which people consider hypothetical In contrast to the focus on “accuracy” in
relatively sweeping cognitive appraisal of levels of future performance,9 having the self-assessment literature and the
oneself that is integrated across various subjects contemplate various positive or focus on “consequences” in the self-
dimensions.7 Thus, self-concept beliefs negative performance-related factors,10 efficacy literature, cognitive psychologists
are context free, generalized judgments of altering the “anchor” values representing interested in metacognition (knowledge
self-worth that involve cognitive self- high or low levels of performance,11 or of one’s own knowledge) tend to focus on
appraisals independent of a specific task providing false performance feedback.12 delineating the mechanisms that allow us
or goal (but not necessarily independent Such manipulations regularly alter to mentally supervise and control the way
of domain). By contrast, self-efficacy is a subjects’ expectations of success on in which we process information. Of
context specific assessment of future events within the context of the particular interest for our purposes are
competence to perform a specific task or study, suggesting that subjects will take questions of how people form
range of tasks in a given domain (i.e., an metacognitive judgments, and what cues
contextual information into account
individual’s judgment of her capabilities influence people’s judgments of how well
when judging (either explicitly or
to complete a given goal). Self-efficacy is, they have learned something. It is a
implicitly) the likelihood of future
by its very nature, driven by an fundamental assumption of this work
success on tasks within that context.
interaction between self-concept beliefs that we do not have direct introspective
about one’s skills or abilities and the Again, for researchers engaged in the
study of self-efficacy, the important point access to our own memories or
specific context in which those skills or knowledge base. Rather, just as we must
abilities will be applied for the attainment to be taken from these studies is that
“trivial” factors alter self-efficacy and can infer others’ level of knowledge and
of the particular goal. It is concerned with motivations from their behaviors and
the contextually embedded orchestration affect future performance.13 For them,
other cues, so too we must use peripheral
of skills that lead to performance. the fact that one can radically alter an
cues to make inferences about our own
individual’s self-assessment of future
level of knowledge and learning. In fact, it
Self-efficacy differs importantly from the performance appears to be simply taken
is argued that our judgments of our own
concept of self-assessment as currently for granted, rendering the question of
abilities are often based on the same
envisioned in the health professions “accuracy” somewhat nonsensical. inferential cognitive strategies, or
education literature in that self-efficacy is heuristics, that we use to judge others.
not only influenced by direct and indirect Early on, Bandura provided a taxonomy For example, the easier it is to process a
feedback, but also influences the future of origins from whence information that piece of information, the more likely we
performance of tasks (the choices we would influence self-efficacy could be are to judge that we will remember that
make, the effort we put forth, how long received.14 It included personal information later (a fluency heuristic).15
we persist when confronted with experience, vicarious experience, verbal Such heuristics are cognitive short-cuts
obstacles or in the face of failure). Thus, persuasion, and physiological state. In that make us extremely effective and
there is an important reciprocity between addition, Cervone has argued that efficient at operating within a complex
self-efficacy and success. Not only will fundamental cognitive mechanisms world despite our limited mental
success lead to a strong sense of self- (including common heuristics, as will be resources. However, they can also bias us
efficacy, but self-efficacy will also lead to discussed in the next section) will in a way that leaves us susceptible to
an increased likelihood of success. Self- influence the extent to which information errors in decision making and, when
efficacy beliefs are not merely passive from any given source will be weighed.13 applied to ourselves, errors in trying to
reflections of performance, but part of a In general, Cervone argues that self- identify our own strengths and
self-fulfilling prophecy that affects efficacy judgments are not simply driven weaknesses.
performance. As a result, there is an by an active, motivated distortion of facts
advantage to high self-efficacy beliefs Studies from this field suggest that, when
in the service of ego protection (“hot
even in circumstances where such beliefs trying to judge one’s ability in a domain
cognition”), but rather that fundamental
may not be warranted by past or when trying to judge the likelihood of
cognitive processes (i.e., those regularly
performance. Clearly there is a logical success on a task, the accuracy of these
used for a wide variety of judgment tasks
disadvantage to continually metacognitive judgments is dependent on
overestimating one’s abilities, but this – “cold cognition”) influence self-efficacy the extent to which the apparent
obvious disadvantage must be balanced beliefs quite independently. Overall then, difficulty of learning mimics the actual
with the value of believing that one can it appears that researchers in the self- difficulty of eventually retrieving the
achieve more than one has in the past efficacy literature offer several theoretical learned material from memory. For
and that one can manage the challenges and methodological approaches that can example, research demonstrates that,
that one will face.8 inform research in self-assessment. They when people are trying to learn a piece of
acknowledge, in fact presume, the information (such as a list of words) for
As a result, researchers in the field of self- instability and situational specificity of later recall, several factors affect their
efficacy appear to be less worried about self-reflective judgments, they examine judgments of having succeeded in their
the “accuracy of self-assessment” and and explicitly manipulate the factors that learning efforts. Metacognitive judgments
more worried about its impact on affect these judgments, and they concern are more accurate if the repetitions of
impending problem solving situations. themselves with the consequences of each word are spaced apart and
They unconcernedly alter the situational these judgments for future behavior. interspersed with other words than if

S48 Academic Medicine, Vol. 80, No. 10 / October 2005 Supplement


Review Paper

repetitions of each word are blocked direct access to our mental states, we are threatening information.26 How we
together.16 People appear to use the cue forced to make metacognitive judgments rationalize is somewhat idiosyncratic, but
of fluency (i.e., ease of understanding) in based on a variety of internal and Gilovich, as one example, offers a
judging the extent to which they have external cues. Metacognitive judgments number of mechanisms (some motivated,
learned material and, as such, tend to be more accurate when these cues some inherent in fundamental cognitive
overestimate the amount they have accurately reflect the factors that affect processes) by which intelligent,
learned when fluency is increased by subsequent performance,19 but there are thoughtful people can develop and
blocking repetitions together. Similarly, many instances in which the cues used maintain erroneous beliefs, many of
metacognitive judgments are more for judgments of learning lack predictive which are relevant to an appreciation of
accurate when there is a delay between validity or worse yet, induce systematic what is required to accurately self-assess
study of the words and efforts to recall discrepancies between predicted one’s own strengths and weaknesses.27
during practice. In general, people performance and actual performance.20 A
overestimate their learning if the words better understanding of which cues are As one example, Gilovich describes
are blocked or if recall follows too closely used and which ones should be used in gambling tendencies and presents
on study of the words, because these health professional education contexts (as evidence that counters the common
forms of the task are easier than the well as the impact these cues have on belief that gamblers think they can beat
actual task they will eventually be study habits) might better guide training the odds because they ignore or forget
expected to perform (recall after a long strategies and improve our their losses. On the contrary, gamblers
delay). The harder the retrieval task understanding of the concept of self- focus more attention on their losses and
during the learning period, the better the regulation. Some insight into the types of remember them better than wins. They
predictions of the amount of learning cues that are often misleading in real maintain the belief that they are
that took place.17 world situations (and reasons for the lack successful, however, by discounting the
of insight into the inappropriate use of losses, focusing on the reasons why they
Importantly, however, merely mixing the specific cues) has been gained from should have won if not for some fluke
list and delaying recall during practice are researchers working in the field of social event (e.g., the quarterback being
often insufficient to improve cognition, the focus of the next section. injured). As a result, gamblers come to
metacognition if people are left to their think of losses as “near wins” and thus
own devices during learning. That is, in maintain the belief that they can beat the
order to recognize one’s inability to recall Social Cognition odds. Learners likely find themselves in a
the words it is necessary to actually try to Research in social psychology has led similar situation. It is very easy to
recall them and make explicit mistakes in many to conclude that much of what we maintain an inaccurate perception of
retrieval. Without these explicit errors as want to know about ourselves resides one’s own ability by making claims like “I
feedback, people continue to outside of conscious awareness.21 Each of knew the answer, but read the question
overestimate their ability to recall the us possesses an adaptive unconscious that wrong” or “Wow, I made a lucky guess in
words. Interestingly, participants are guides much of our behavior, response to that question.” This tendency
unlikely to spontaneously induce in motivations, and feelings. This part of the to discount conflicting information,
themselves the failures that enable better mind is labeled unconscious because combined with the rarity of corrective
judgments of learning. For example, although we have privileged access to the feedback increases the likelihood that
judgments of learning tend to be more contents (current thoughts, memories, flaws in reasoning will be reinforced.
accurate after participants are forced to and objects of attention), we do not enjoy
provide a response and produce the such access to the mental processes that Given that the ultimate goal of self-
wrong word than if they are allowed to are engaged. We have a tendency to assessment is actually to avoid such
say, “I don’t remember.”18 This suggests confabulate explanations for our biased images of oneself, social
that, without external pressure to do so, behaviors,22 but these explanations are psychologists suggest that it is necessary
the participants did not try and fail, but often inference-based and no more to look outward at one’s own behavior
rather simply did not try, and in doing trustworthy than are introspections about and how others react to it rather than
so, missed an important cue that they the inner workings of our kidneys.23 This simply reflecting inward.28 When
might have used to improve their self- unconscious is adaptive because there are reflecting on our knowledge and abilities
assessments. This finding is consistent benefits to naivety. Most people believe we have a great deal of information
with the higher correlations between themselves to be more popular, a better available to us that is not available to
performance and self-assessment seen in driver etc., than the average person.24 anyone else (e.g., private
the health professions literature when While it is logically impossible that we are knowledge/idiosyncratic theories), but
judgments are elicited postperformance all above average, at the individual level our phenomenal capacity for discounting
relative to preperformance.5 such positive self-deceptions can be distortions that do not fit with our
beneficial in practice; individuals who perception of reality can render illusory
Taken as a whole, the findings from this maintain such illusions are less likely to the feeling of triangulation that
literature emphasize the importance of be depressed and more likely to persist at additional information provides, thereby
moving beyond questions of “can people (and succeed on) difficult tasks.25 Gilbert resulting in a misleading feeling of
self-assess accurately” to ones that and Wilson talk of the psychological confidence in the accuracy of our
explicitly focus on the various factors that immune system, highlighting the great judgments.28 Sources of such illusions
affect judgments of learning or lengths we will travel to maintain a sense include a tendency we have to find more
knowledge or ability. In the absence of of well being, rationalizing and justifying exceptions than truly exist, placing undue

Academic Medicine, Vol. 80, No. 10 / October 2005 Supplement S49


Review Paper

weight on apparently unusual factors,29 interest is what role, if any, does this seems within reach rather than material
and being more likely than external conscious or analytic process of self- that is maximally beneficial.43
observers to overlook situational regulation play in the development and
influences on our actions, the tendency to maintenance of expertise. Again, one of the challenges, we think, is
do so being broadly recognized as the that “self-directed learning” has been ill
fundamental attribution error.30 In narrowly focusing the study of defined. There is good evidence that
expertise on replicable elite performance, active manipulation of a problem before
This creates a paradox for self-regulating Ericsson and colleagues have been able to receipt of the solution yields better
professionals in that it suggests one must demonstrate on repeated occasions (and learning (i.e., higher rates of analogical
systematically and intentionally elicit the in diverse domains) the importance of transfer) than simple provision of the
views of others (both explicit opinion and deliberate practice – effortful, problem and solution.44 However, it
implicit reaction) in order to fully individualized training on specific tasks should be noted that such benefits are
develop an accurate impression of selected by qualified teachers.36 Deliberate always drawn from active manipulation
oneself. Without question the practice is distinct from the enjoyable of cases that an experimenter (i.e.,
perceptions of others are also prone to state of play (characterized as someone with knowledge of the solution)
distortions, but the more heterogeneous flow— giving up reflective control)37 and has deemed relevant. When the reward
the sources of information, the less work (leading to immediate monetary structure of learning is made clearer by
susceptible our self-concept might be to and/or social rewards). Central to its providing a broader overview of the
biased search for confirmation. This definition is the presence of an instructor material to be learned, students appear
notion that self-assessment is insufficient who can push students beyond their capable of distributing their study time in
for the evolution of accurate self-concept current ability by pointing to problems or a more rational manner than Metcalfe’s
is consistent with the finding that peers novel approaches that are likely to go region of proximal learning would
tend to be better predictors of undetected if one relies solely on self- imply.45 As indicated in the section on
performance than do individuals rating direction. In fact, notable by its absence in metacognition, the accuracy of self-
themselves, both in health sciences,31 and all domains of expertise except the health assessments increase in many tasks upon
social psychology.32 This view again raises professions is an emphasis on self- provision of what Bjork has called
questions about self-assessment quite “desirable difficulties” (i.e., strategic
directed learning. Contrary to popular
distinct from the simple question of provision of challenges that need to be
belief, the role of early instruction and
accuracy that has preoccupied self- overcome).46
maximal parental support appears to be
assessment researchers in professional
much more important to the
education. To what extent do health care So again, the question of importance
development of child prodigies in many
practitioners seek out assessments from becomes not one of “are students able to
areas than innate talent.38 Of course, all
others? What prompts them to do so? direct their own learning in a way that
learning need not be a social event.
How can we optimally supplement self- enables expert performance?” but rather,
People must practice and that practice
assessments with the views of others to becomes “can students distribute their
create a coherent and appropriate sense often takes place in isolation. And people learning efforts within boundaries
of self? To what extent is can read and learn things on their own. provided by expert tutors?” There is
coaching/mentoring/peer evaluation However, as a general rule, the notion evidence from the health professional
necessary/beneficial for such that one could advance far beyond literature consistent with Metcalfe’s
achievements to be reached? This latter current level of ability without feedback region of proximal learning,42 but
question has been a major focus in from others who themselves maintain whether desirable difficulties can be
determining the characteristics of expert expertise is somewhat foreign in other provided in a way that guides continuing
performance. domains. education efforts more strategically
remains to be tested. Doing so is likely to
Within health professional education require a particular form of reflection
Models of Expert Performance “self-directed learning” has become a that may or may not be teachable.
and the Development of common value despite debate over
Expertise whether or not adult learners are in fact
Some social psychologists have argued able to self-direct their own learning.39,40 The Concept of Reflective Practice
that the adaptive unconscious is largely a It now seems clear that while content In trying to determine the purpose of
pattern detector whereas the conscious expertise does not guarantee teaching self-assessment, we have been drawn to a
serves more as a fact checker.33 Taken effectiveness, students are better off with reformulation that emphasizes reflection-
broadly, this is also consistent with tutors who maintain enough expertise in in-practice rather than reflection-on-
current models of proficient clinical the content to be learned that assistance practice (using the terminology of
reasoning, a construct being and direction can be provided.41 Even Donald Schön).47 Indeed, others have
characterized as the flexible adaptation of practicing clinicians appear to have suggested that professional education is
multiple approaches to reasoning difficulty guiding their own continuing only one tradition in which the basic
including both a nonanalytic, Gestalt- education efforts,42 a phenomenon concept of reflection has been used to
like, consideration of new cases, and a described by Metcalfe as being the result describe the need to assess one’s own
more carefully controlled (i.e., analytic) of a region of proximal learning - people abilities.3 Schön speaks of indeterminate
consideration of specific features.34,35 In will labour in vain because they distribute zones of practice that have uncertainty,
the current context, the question of their learning time towards material that uniqueness and values conflicts. These

S50 Academic Medicine, Vol. 80, No. 10 / October 2005 Supplement


Review Paper

indeterminate zones of practice elude the wanting in some area), and is for a sense of flow to occur, there must be
canons of technical rationality. In such operationalized as a simple version of this some monitoring (even if somewhat
cases, competent practitioners must not reflection-on-action (a summative, often unreflective monitoring) of the
only solve technical problems by selecting numeric assessment of one’s performance experience for it to provide pleasure.
the means appropriate to clear and self on a particular task).
consistent ends, they must also reconcile, With this description as background we
integrate or choose among conflicting Reflection-in-action, by contrast, is a would suggest that the emphasis in the
appreciations of a situation so as to task-bound reflective process in which we self-assessment literature on reflection-
construct a coherent problem worth continue to act but reshape our action on-practice has come at the cost of
solving. When a problematic situation is online through explicit cognition. It is a attention to self-assessment as reflection-
uncertain, the use of technical problem form of more effortful, guided problem in-practice. Unquestionably it is
solving requires, first, the effective solving in which more active cognition is important that health care professionals
construction of a well-formed problem. required in the form of creativity and/or engage in some form of reflection-on-
This formation of a problem is, itself not experimentation. As we understand it, practice in order to engage in systematic
a technical task. Unique situations cannot the state of reflection-in-action is a continuing professional development.
be handled by applying standard theories border state. It is embedded in action and There are times when it is important that
or techniques derived from the store of it is possible for it to be invoked without a person consider their practice at a
professional knowledge. Schön claims explicit recognition or metacognitive macro level and be able to make self-
that these indeterminate zones of practice awareness, so there may be blurring in reflective statements such as, “I am no
are central to professional practice and the lines between refection-in-action and longer comfortable handling these types
are the reason that reflection is knowing-in-action. For example, when of cases” or “I should talk to Susan
important. To elaborate this, Schön driving, one might without much because she knows more than I do in this
describes three states. conscious awareness, slow or stop one’s domain.” However, we would like to
conversation as one begins to increase argue that, on a day-to-day basis,
Knowing-in-action is an unreflective attention to another driver who seems to reflection-in-practice is a substantially
capacity to “know” what is happening in be inattentive or dangerously more important mechanism for ensuring
a situation and to enact the right actions unpredictable. Nonetheless, reflection-in- safe and effective performance. Rather
to respond to it without having a capacity action appears to involve a “stepping up” than being confident that our students
to consciously describe or understand of cognitive resources when a situation can rate their overall ability (or their
exactly what we are doing or how evolves beyond the routine and, ability relative to their colleagues) we
(procedural knowledge, tacit knowledge, therefore, beyond the scope of knowing- would prefer to know that our students
intuition etc.). It may be described in in-action processes. know when to stop and “look it up”
terms of strategies, understanding of because they recognize that they do not
phenomena, and ways of framing a task The ability to shift from knowing-in- know something important about the
or problem appropriate to the situation. action activity to reflection-in-action specific case they are faced with at that
It is dynamic and intelligent. This gets us activity must require some form of moment. Largely ignored in the current
through some important portion of our monitoring of the unfolding situation. self-assessment literature are questions of
professional day, but not all of it. It yields When it is going well, this monitoring whether or not individuals accurately
intended outcomes as long as the itself may be relatively unreflective and in reflect-in-practice, and make
situation falls within the boundaries of some cases may even be insufficient for appropriately self-reflective statements
what we have learned to treat as normal. minor issues (it is sometimes possible to such as, “I have to get more
However, sometimes things start going drive past our exit if we are thinking information,” “I can’t proceed without
wrong and this requires reflection. Two about other things). Again, however, as a confirmation,” or “I need to supplement
kinds of reflection are described by situation evolves into conditions that my skills with resources from elsewhere.”
Schön. render knowing-in-action processes What cues prompt such questions and
insufficient, whether through slowly what contextual variables inhibit such
Reflection-on-action is a postexperience evolving variation from the norm (as in reflection-in-practice from being engaged
reflection on what we did. Its purpose is the case of the dangerously inattentive (or acted upon when engaged) are
to discover how our particular enactment driver above) or through surprise (the important research questions that have
of knowing-in-action might have unfolding of an accident in front of you), yet to be addressed. Further, there is little
contributed to the situation as it arose some monitoring activity, even if or no research examining the extent to
and how we might have dealt with the unconscious, must be sufficiently active which the processes involved in
situation differently. It may also happen to alert one to the need for a shift to reflection-in-practice are similar to or
by stopping the event in the middle for a reflection-in-action. A similar form of different from the processes involved in
“stop and think” but it is not tied to “unconscious monitoring” can be seen in reflection-on-practice. However, there
action in the sense of knowing-in-action. the work of Csikszentmihalyi, who may be some data already available that
Again, much of the literature on self- discusses the phenomenon of “flow,” would provide a sense of the conditions
assessment appears to be centred which involves a sustained pleasure under which reflection-in-practice could
conceptually around the concept of arising from a sense of absorption, a be studied systematically. Unpublished
reflection-on-action (with the implicit sense of control, and a loss of self- data we have collected suggest that
expectation that corrective action is taken consciousness due to heavy investment of students are able to indicate which test
when such reflection finds oneself mental resources.37 Again, it seems that questions they are most likely to get

Academic Medicine, Vol. 80, No. 10 / October 2005 Supplement S51


Review Paper

wrong during the course of sitting an special insight into our own abilities knowledge or skill to make a good
exam.48 Allen et al. have provided relative to outside observers, suggesting decision regarding a particular patient
evidence that people take more time to that it may be inappropriate to try to (i.e., when more information and/or a
provide diagnoses when the eventual separate concepts of “accurate self- consultation is required). This decision
diagnosis they provide is wrong relative assessment” from concepts of “accurate making in context is importantly
to when it is correct.49 Many literatures assessment” or “conceptual different from being able to accurately
are rife with examples like these that understanding”. Thus, the route to self- rate one’s own strengths and weaknesses
suggest people are capable of self- improvement is not through becoming a in an acontextual manner. From this
assessing in practice despite the poor more accurate self-assessor, but through perspective, to ensure effective self-
correlations often observed when they are seeking out feedback from reliable and regulation, self-assessment should not be
asked to provide overall judgments of valid external sources (experts, self- conceived of as a general, personal
their ability. These findings, however, are administered tests etc.), and then, “reflection-on-practice” leading to self-
typically published with a focus distinct according to the self-reflection literature, concepts of ability that in turn lead to a
from the question of self-assessment making a special effort to take the leisurely decision to learn more about a
accuracy and as such, have yet to be resulting feedback seriously rather than particular domain. Rather, safe practice
considered systematically in this context. discounting it: to reflect rather than requires that self-assessment be
ruminate. Indeed Boud has suggested conceptualized as repeatedly enacted,
that the phrase self-assessment should situationally relevant assessments of self-
Discussion not imply an isolated or individualistic efficacy and ongoing “reflection-in-
For at least 40 years professional activity; it should commonly involve practice,” addressing emergent problems
programs in the Health Sciences have peers, teachers, and other sources of and continuously monitoring one’s
emphasized the importance of being able information.3 ability to effectively solve the current
to self-assess one’s ability as the critical problem. As an analogy, we assume that
foundation on which to build self- Finally, we must be aware that the most individuals do not read the
directed/life-long learning skills and purpose of self-assessment is more dictionary out of the recognition that
preserve the self-regulating nature of the complicated than simply “finding gaps they need to improve their vocabulary.
professions. In recent years data have and learning more.” As the self-efficacy Rather, they look up specific words that
continued to accumulate that call into literature suggests, at the very least there they encounter when they are uncertain
question the strength of the footings on are times when accurate self-assessment of the definition.
which this tower of rhetoric has been is not always consonant with improved
built. Several authors have tried to performance. There are moments when
address these findings by criticizing the confidence and persistence in the face of Conclusions
literature on self-assessment from negative feedback may in fact be Our goals in undertaking this theory-
methodological,4 and theoretical50,51 functional, and the literature would tell oriented literature review were (a) to
perspectives. Despite these efforts to us that such persistence is more likely refine understanding of the key
salvage self-assessment as a meaningful when feelings of self-efficacy are high competency of self-assessment (and more
and useful construct, the subsequent regardless of past performance. broadly, self-directed learning) and (b) to
findings are still equivocal at best.5,52–54 begin an exploration of potential
This review was completed in an attempt But, perhaps most importantly for daily educational/evaluation methods to
to step back from the literature on self- practice, the literature on reflective develop and assess the skills necessary for
assessment within the health professions practice suggests that the education and lifelong learning. If issues raised by the
and reconsider the sufficiency of the research community must move beyond literatures we have explored are to be
operational and conceptual definitions of the conceptualization and taken seriously, they cast doubt on the
self-assessment that the health operationalization of self-assessment as a extent to which data published in the
professional education community (us conscious metacognitive, and usually post health professions literature on self-
included) have utilized. hoc, summative process. That is, it seems assessment provide evidence relevant to
likely that most of the value that self- the ability of health professionals to
If we are to take the lessons from these assessment provides for the practitioner function as self-regulating professionals.
various literatures seriously, we must does not happen at the level where the The flaws in the way that self-assessment
conclude from the metacognitive and individual is consciously reflecting on her has been conceptualized and
self-efficacy literatures that self- performance or ability at a time that is operationalized in the current literature are
assessment is not a stable skill, but one remote from the performance or use of sufficiently fundamental that scale tweaking
that that will vary by content, context and that ability. While this “reflection-on- and refinement of the criterion variables
perspective. Thus, to ask whether practice”47 may be important to self- will not correct them. At the core of these
students are “good” self-assessors, or directed learning and continuous flaws has been our communal presumption
even to ask which individuals are “good” professional development, there is an of the importance of personally generated
self-assessors in a particular content important way in which it may not be summary judgments of overall
domain radically underestimates the vital to self-regulation and safe practice. performance: a concern about whether
situational influences on the answers to individuals are able to rate themselves
these questions. Further we must Safe practice in a health professional’s relative to their peers, or to rate their own
conclude from the social cognition and day-to-day performance requires an strengths and weaknesses relative to one
expertise literatures that we have no awareness of when one lacks the specific another, or to accurately estimate the

S52 Academic Medicine, Vol. 80, No. 10 / October 2005 Supplement


Review Paper

percent of items correctly answered on a self-assessment is not a stable skill, but on self-efficacy judgments and behavior. J
test. We now believe that placing the rather treat it as a situationally bounded Person Soc Psych. 1986;50:492–501.
burden of personal self-regulation on this cognitive process that is context specific 12 Weinberg RS, Gould D, Jackson A.
“personally generated summary judgment” and dependent upon expertise.56 We Expectations and performance: An empirical
test of Bandura’s self-efficacy theory. J Sport
form of self-assessment is inappropriate for think these literatures may provide Psych. 1979;1:320–31.
two reasons. First, the literature from a insights into the types of data and/or
13 Cervone D. Thinking about self-efficacy.
variety of fields would suggest that our methodologies that can be fruitful in Behav Modif. 2000;24:30–56.
literature’s findings are, in fact, correct: further specifying the concept of self-
14 Bandura A. Self-efficacy: The exercise of
people cannot effectively engage in these regulation, and we would strongly control. San Francisco: Freeman, 1997.
actions in any regular and stable way. Thus, encourage the field to take advantage of
15 Whittlesea BWA. Illusions of familiarity. J
it is time to recognize that, when trying to the insights they might provide rather Exper Psych: Learn, Mem Cognit. 1993;19:
identify and redress gaps in learning, than pursuing the methodologically weak 1235–53.
seeking and incorporating external and conceptually flawed approaches that 16 Bahrick HP. The importance of retrieval
evaluations will be a better model for now dominate self-assessment research in failures to long term retention: A
effecting self-awareness than any form of the health professions. metacognitive interpretation of the spacing
personally generated summative effect. Presented at Metacognition: Theory
and Application meeting, Barnard College,
assessment. Second, and to us more The Society of Directors of Research in Medical
New York, 2004.
important, the focus on self-assessment as Education provided financial support for the
preparation of this paper. Dr. Regehr is 17 Kimball DR, Metcalfe J. Delaying judgments
“summary judgments” fails to capture the of learning affects memory, not
supported as the Richard and Elizabeth Currie
context to which self-assessment is, in fact, Chair in Health Professions Education Research. metamemory. Mem Cognit. 2003;31:918–29.
critical to self-regulation: the context of Both authors are grateful to Karen Mann, Brian 18 Dunlosky J, Thiede KW. Causes and constraints
reflection in practice. Self-assessment as a Hodges, David Stern, David Rogers, and of the shift-to-easier-materials effect in the
mechanism of ongoing monitoring must anonymous reviewers for critical commentary control of study. Mem Cognit: In press.
take precedence over self-assessment as a that led to the improvement of this paper. 19 Koriat A. Monitoring one’s own knowledge
mechanism for identifying and redressing during study: A cue-utilization approach to
gaps. judgments of learning. J Exper Psych: Gen.
References 1997;126:349–70.
Thus, the community’s research agenda 1 Arnold L, Willoughby TL. EV. Self-evaluation 20 Heath L, Tindale SR, Edwards J, Posavac EJ,
in undergraduate medical education: A Bryant FB, Henderson-King E, Suarez-
pertaining to self-assessment needs to be longitudinal perspective. J Med Educ. 1985; Balcazar Y, Myers J Applications of heuristics
reformulated, with the various literatures 60:21–28. and biases to social issues. New York: Plenum
outlined here serving as a signpost for 2 Gordon MJ. A review of the validity and accuracy Press, 1994.
questions of more relevance. We must of self-assessments in health professions training. 21 Bargh JA, Chartrand TL. The unbearable
move beyond what has been described as, Acad Med. 1991;66:762–69. automaticity of being. Am Psych. 1999;54:
“guess your grade” studies of self- 3 Boud D. Avoiding the traps: Seeking good 462–79.
assessment.55 From a “self-improvement” practice in the use of self assessment and 22 Nisbett RE, Wilson TD. Telling more than we
perspective, we should begin to focus reflection in professional courses. Soc Work can know: Verbal reports on mental
Educ. 1999;18:121–32. processes. Psych Rev. 1997;84:231–59.
upon questions such as what is the
pedagogical/practice-based impact of 4 Ward M, Gruppen L, Regehr G. Research in 23 Bargh JA, Gollwitzer PM, Lee-Chai AY,
self-assessment: Current state of the art. Adv Barndollar K, Troetschel R. The automated
engaging in formal self-assessment Health Sci Educ. 2002;7:63–80. will: Nonconscious activation and pursuit of
activities; to what extent do practitioners behavioral goals. J Person Soc Psych. 2001;81:
5 Eva KW, Cunnington JPW, Reiter HI, Keane
seek feedback from external sources; DR, Norman GR. How Can I Know What I 1014–27.
from which sources is feedback sought; to Don’t Know? Poor Self-Assessment in a Well 24 Alicke MD, Klotz ML, Breitenbecher DL,
what extent does such feedback impact Defined Domain. Adv Health Sci Educ. 2004; Yurak PJ, Vredenburg DS. Personal contact,
upon practice. And from a “situational 9:211–24. individuation, and the better-than-average
monitoring” perspective we should begin 6 Boud D. Enhancing learning through self effect. J Person Soc Psych. 1995;68:804–25.
to focus on what situational cues are assessment. London: Kogan Page, 1995. 25 Armor DA, Taylor SE. Situated optimism:
most likely to prompt spontaneous 7 Bandura A. Social foundations of thought Specific outcome expectancies and self-
and action: A social cognitive theory. regulation. In MP Zanna, Ed. Advances in
reflection-in-practice; what teaching experimental social psychology. Vol. 30, San
Englewood Cliffs, NJ: Prentice-Hall, 1986.
strategies/cultural changes are required to Diego: Academic, 1998: 309–379.
8 Shapiro DH, Jr., Schwartz CE, Astin JA.
enable such situational factors to be Controlling ourselves, controlling our world: 26 Gilbert DT, Wilson TD. Miswanting. In J
influential; what impact do formal Psychology’s role in understanding positive and Forgas, ed. Thinking and feeling: The role of
assessment requirements have on self- negative consequences of seeking and gaining affect in social cognition. Cambridge:
efficacy? Of course, this list is by no control. Am Psychol. 1996;51:1213–30. Cambridge University Press, 2000: 178–197.
means comprehensive, and accurately 9 Berry JM, West RL, Dennehey DM. 27 Gilovich T. How we know what isn’t so: The
addressing even the questions provided Reliability and validity of the memory self- fallibility of human reason in everyday life.
efficacy questionnaire. Devel Psychol. 1989; New York: The Free Press, 1991.
here will require methodological
25:701–13. 28 Wilson TD. Strangers to ourselves:
creativity. Still, such effort will be
10 Cervone D. Randomization tests to determine Discovering the adaptive unconscious.
necessary if the thinking about self- significance levels for microanalytic Cambridge, MA: The Belknap Press of
assessment is to catch up with literatures congruences between self-efficacy and behavior. Harvard University Press, 2002.
in the domains of personality theory, Cognit Ther Res. 1989;9:357–65. 29 Dawes RM, Faust D, Meehl PE. Clinical
cognitive psychology, social psychology, 11 Cervone D, Peake PK. Anchoring, efficacy, and versus actuarial judgment. Science. 1989;243:
and expertise, that take for granted that action: The influence of judgmental heuristics 1668–74.

Academic Medicine, Vol. 80, No. 10 / October 2005 Supplement S53


Review Paper

30 Ross L, Nisbett RE. The person and the 40 Norman GR. The adult learner: A mythical 49 Norman GR, Rosenthal D, Brooks LR, Allen
situation: Perspectives of social psychology. species. Acad Med. 1999;74:886–89. SW, Muzzin LJ. The development of expertise
New York: McGraw-Hill, Inc., 1991. 41 Dolmans DH, Gijselaers WH, Moust JH, de in dermatology. Arch Derm. 1989;125:1063–8.
31 Eva KW. Assessing Tutorial-Based Grave WS, Wolfhagen IH, van der Vleuten 50 Regehr G, Hodges B, Tiberius R, Lofchy J.
Assessment. Adv Health Sci Educ. 2001;6: CP. Trends in research on the tutor in Measuring self-assessment skills: An
243–57. problem-based learning: Conclusions and innovative relative ranking model. Acad Med.
implications for educational practice and 1996;71(10 suppl):S52–S54.
32 Kolar DW, Funder DC, Colvin CR.
research. Med Teach. 2002;24:173–80.
Comparing the accuracy of personality 51 Gruppen LD, Garcia J, Grum CM, Fitzgerald
judgments by the self and knowledgeable 42 Sibley JC, Sackett DL, Neufeld V, Gerrard B, JT, White CA, Dicken L, Sisson JC, Zweifler
others. J Person. 1996;64:311–37. Rudnick KV, Fraser W. A randomized trial of A. Medical students’ self-assessment accuracy
continuing medical education. N Engl J Med. in communication skills. Acad Med. 1997;72:
33 LeDoux J. The emotional brain: The 2002;306:511–15.
mysterious underpinnings of emotional life. S57–S59.
New York: Simon and Shuster, 1996. 43 Metcalfe J. Is study time allocated selectively
52 Harrington J, Murnaghan J, Regehr G.
to a region of proximal learning? J Exp Psych.
34 Custers EJFM, Regehr G, Norman GR. 2002;131:349–63. Applying a relative ranking model to the self-
Mental representations of medical diagnostic assessment of extended performances. Adv
knowledge: A review. Acad Med. 1996;71: 44 Eva KW, Neville AJ, Norman GR. Exploring Health Sci Educ. 1997;2:17–25.
S24–S26. the Etiology of Content Specificity: Factors
Influencing Analogical Transfer in Problem 53 Fitzgerald JT, Gruppen LD, White CB. The
35 Eva KW. What every teacher needs to know Solving. Acad Med. 1998;73(10 suppl):S1–S5. influence of task formats on the accuracy of
about clinical reasoning. Med Educ. 2005;39: medical students’ self-assessments. Acad
98–106. 45 Nelson TO, Dunlosky J, Graf A, Narens L. Med. 2000;75:737–41.
Utilization of metacognitive judgments in the
36 Ericsson KA. Deliberate practice and the allocation of study during multitrial learning. 54 Reiter HI, Eva KW, Hatala R, Norman GR.
acquisition and maintenance of expert Psych Sci. 1994;5:207–13. Self and peer assessment in a problem based
performance in medicine and related learning (PBL) curriculum: Application of a
domains. Acad Med. 2004;79(10 suppl): 46 Bjork RA. Memory and metamemory
considerations in the training of human relative ranking model. Acad Med. 2002;77:
S70–S81. 1134–9.
beings. In AP Ahimamura, J Metcalfe (eds).
37 Csikszentmihalyi M. If we are so rich, why Metacognition: Knowing about knowing. 55 Colliver JA, Verhulst SJ, Barrows HS. Self-
aren’t we happy? Am Psych. 1999;54:821–27. Cambridge, MA: The MIT Press, 1994. assessment in medical practice: A further
38 Ericsson KA, Krampe RT, Tesch-Romer C. 47 Schön D. The Reflective Practitioner. How concern about the conventional research
The role of deliberate practice in the professionals think in action. London: paradigm. Teach Learn Med. 2005;17:200–1.
acquisition of expert performance. Temple Smith, 1983. 56 Kruger J, Dunning D. Unskilled and unaware of
Psychological Review. 1993;100:363–406. 48 Eva KW, Dore K. Accurate self-assessment it: How difficulties in recognizing one’s own
39 Knowles M. The adult leaner: A neglected among test-takers when reflecting-in- incompetence lead to inflated self-assessments. J
species. Houston, TX: Gulf Publishing, 1973. practice. In preparation Person Soc Psychol. 1999;77:1121–34.

S54 Academic Medicine, Vol. 80, No. 10 / October 2005 Supplement

You might also like