Business Plan

6th April 2023

First Bank of Nigeria Limited

35 Marina Rd, Lagos Island
Lagos state, 102273
+234 1 448 5500
https://www.firstbanknigeria.com/home/about/
firstcontact@firstbanknigeria.com
 Product & Service Description Worksheet

Business Name First Bank of Nigeria Limited

Product/ Cardless Cash Withdrawal

Service Idea

1. There is no need to always keep a card with you.

Special 2. It is easy to use and makes banking convenient.
Benefits 3. It is safe and secure.
4. Lowers the potential for card-related fraud
1. Cardless cash withdrawals at ATMs
2. Codes created for cardless withdrawals are only good for one usage hence it serves
Unique no purpose for a hacker to steal the code.
Features 3. Multi-functional usage: Cardless cash withdrawals can be done with the use of
Quick Response (QR) codes, verification codes/biometric verification and near-field
communication (NFC).

Limits and First Bank of Nigeria Limited is not liable for any fraudulent loss(es)
Liabilities

Customers have the option of:

Production and 1. Self-enrolling
Delivery 2. asking the bank to enroll them directly.

Suppliers are not required as this product is an additional service/feature to existing bank
Suppliers services/features

Intellectual First Bank of Nigeria Limited has committed to taking all required actions to ensure the
Property successful transfer of specific intellectual property, rights or licenses.
Special Permits

Cardless Cash Withdrawal makes it possible for a customer to withdraw cash from an
Product/ Automated Teller Machine (ATM) without using a debit card. Instead, the client can choose
Service to have the bank send a special code to his phone (either through text message or through his
Description mobile banking app), which he can then enter at an accepted ATM to validate cash
withdrawals.