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Quick Quotes Spot is currently only offered Freight All Kind (FAK) on certain trades and for certain types of
containers: 20ft standard shipping containers, 40ft standard shipping containers, 40ft standard high cube
and 40ft non- operated reefer shipping containers. The following container types are excluded: shipper-
owned containers, reefers (operated), and Special Equipment (In Gauge or Out of Gauge).
Quick Quotes Spot is not available for Dangerous Goods nor for cargo with Special Handling such as but
not limited to Flexitank, Hides – Wet, Blue, Metal Scrap, Logs/Timber, Military Cargo, Foodgrade, Active
Carbon, Carbon Black, Charcoal. Booking Party may at the time of booking combine this product with pre-
carriage and/or on-carriage inland transportation services in carrier’s haulage. Rates and charges
applicable for booked inland services will be included in the Rate Confirmation.
Quick Quotes Spot Shipments are subject to the terms and conditions of the Carrier’s Bill of Lading and the
terms of the Carrier’s Governing Tariff (including conditions for Freetime and the purchasing of Additional
Freetime), the Rate Confirmation and Booking Confirmation as amended and supplemented by the
following additional terms and conditions, which are accepted by the Booking Party:
1. Booking Party Commitment: The Booking Party guarantees the booked containers will be
provided on time as stated in the Booking Confirmation, meeting all relevant cut-off times and other
applicable requirements. This means the Booking Party needs to ensure that the cargo is ready to
be loaded by the relevant cut-off time, including but not limited to having performed all activities
related to customs as well as sanitary checks or other regular activities required to load the cargo.
The Booking Party commits to provide accurate address information of the place of receipt and/or
place of final delivery, as applicable, in the cases where inland transportation services are booked.
The address information provided by the Booking Party is subject to verification by the Carrier.
Notwithstanding the Booking Confirmation, Carrier may cancel the booking of a Quick Quote Spot
shipment, without further liability, if the Booking Party fails to provide accurate address information.
2. Carrier Commitment:
a) In the case of shipments beginning at the Port of Loading, Carrier shall make available the
equipment on the date and at the location specified in the Booking Confirmation. For shipments
including pre-carriage inland services, Carrier will make reasonable efforts to provide the empty
containers on the date selected by the Booking Party and stated in the Booking Confirmation, such
date is however subject to verification by the Carrier. and Carrier reserves the right to request a
change of date.
b) Carrier guarantees, that the Quick Quotes Spot Shipment container will be loaded on the
intended vessel as confirmed in the Booking Confirmation and that it will not be rolled to another
seagoing voyage at the Port of Loading nor in a subsequent transshipment port. In the case of feeder
voyages at destination, the Carrier guarantees to load the container on the next available vessel
after arrival at the transshipment port. If the Booking Confirmation includes inland pre-carriage
services, Carrier guarantees that the booked inland transportation services will be timely available
to ensure that the Quick Quotes Spot Shipment container will be loaded on the intended vessel as
confirmed in the Booking Confirmation. Carrier is relieved of the aforementioned commitments when
rollings or non-availability of inland services are due to reasons out of the control of the Carrier or in
case of Force Majeure. In case the shipment combines ocean carriage with inland on-carriage,
Carrier commits to make reasonable efforts and to give the QQ Spot Shipment priority, for the
provision of inland services. Carrier’s haulage is however subject to availability and not guaranteed;
Carrier may cancel the inland on-carriage portion, without further liability.
3. All dates and times in the Booking Confirmation for a Quick Quotes Spot Shipment are given as
best reasonable estimates and are subject to changes.
4. In case the Booking Party cancels part of the containers related to the shipment or cancels the
entire shipment with more than 10 days in advance of the estimated time of departure, a
Cancellation Fee will apply. The Cancellation Fee per container will be equal to 5% on the amount
resulting from Seafreight (“SEA”) plus the Marine Fuel Recovery Surcharge with a cap of USD 1200
/EUR 1200 / GLP 1200 per container and a minimum of USD 100 / EUR 100 / GLP 100 per
container.
5. In case the Booking Party cancels part of the containers related to the shipment or cancels the
entire shipment within the 10 days prior to the estimated time of departure or, does not meet any
cut-off times (inclusive providing the correct Verified Gross Mass (VGM) in time), or the shipping
instruction and/or cargo tendered differs or is not fully consistent with the booking confirmation, a
No-Show Fee will apply. The No Show Fee per container will be equal to 10% on the amount
resulting from Seafreight (“SEA”) plus the Marine Fuel Recovery Surcharge per container, with a
cap of USD 1200/ EUR 1200 /GLP 1200 per container and a minimum of USD 100 /EUR 100 /GLP
100 per container.
6. Notwithstanding the aforementioned, if the cargo is anyhow tendered by the Merchant, the
commitment under Section 2b) above becomes null and void and the Carrier may carry the cargo
at its option, at the freight and surcharges set forth in the Rate Confirmation, plus charges as per
the applicable Governing Tariff at time of shipment and any surcharges as per the applicable
Governing Tariff as a direct consequence of the inconsistency between shipping instruction and
Booking Confirmation such as but not limited to HLC, VGM, FIO.
7. In case the Booking Party cancels part of the containers related to the shipment or cancels the
entire shipment as a direct consequence of a vessel delay more than 10 days compared to the
ETD stated in the first Booking Confirmation, no Cancellation Fee will be charged.
8. For the avoidance of doubt in case the Booking Party does not meet the relevant cut-off time for
certain containers in a shipment, the Booking Party will only be requested to pay the relevant No-
Show Fee for those containers.
9. The Booking Party, on the other hand, is entitled to a compensation per impacted container of a
Quick Quotes Spot Shipment which will be equal to 5% on the amount resulting from Seafreight
(“SEA”) plus the Marine Fuel Recovery Surcharge per container, with a cap of USD 1200 / EUR
1200 /GLP 1200 per container and a minimum of USD 100/ EUR 100/ GLP 100 per container
(hereinafter “Compensation”), in any of the following situations:
a) In case the Carrier does not provide the guaranteed equipment on the date and location
specified in the Booking Confirmation due to reasons within the control of the Carrier;
and/or
b) In case the container is rolled to another seagoing voyage at any port of loading or in a
subsequent transshipment port, if any, due to reasons within the control of the Carrier or
where in the case of a feeder voyage at destination, the cargo is not loaded on the next
available vessel after arrival at the transshipment port.
c) In case of a delay of more than 10 days in the vessel’s departure compared to the original
ETD stated in the first Booking Confirmation.
- Subsequent or multiple rollings of a container will not increase the Compensation. The
Booking Party is entitled to receive the Compensation only once per impacted container
per Quick Quotes Spot Shipment.
- If the container is however transported on an alternative sailing within 2 days before or
after the roll, no Compensation will become due.
- Notwithstanding the Compensation, Carrier will however make reasonable efforts to load
the rolled container in the subsequent available sailing on the same liner service.
- Booking Party is not entitled to a Compensation in case Carrier cancels any inland on-
carriage services booked for a Quick Quotes Spot Shipment.
10. The Parties agree that the Cancellation Fee and No Show Fee set forth in Sections 4 and 5 above,
and the Compensation set forth in 6 above, will be each affected party’s sole remedy for the other
party’s failure to comply with its commitments under this agreement and in lieu of any other
damages that could arise as a consequence of such failure.
11. The amount of Compensation will be set off against any sums due and payable by the Booking
Party in connection with the confirmed Quick Quotes Spot Shipment. In case, the shipment has
been cancelled prior to the departure date due to the Carrier failure to deliver its commitment, no
Cancellation nor No-Show fee will apply and the Compensation can be credited for future
shipments, or invoiced by customer and paid to Carrier.
If the Carrier fails to comply with its commitment due to a port omission decided for reasons out of
the control of the Carrier, then the Booking Party will not be entitled to the Compensation. Port
omission means the cancellation of a scheduled vessel port call.
12. In case of cargo roll by HL, the freight and surcharges set forth in the Rate Confirmation remain
unchanged for the subsequent vessel.
13. No changes to the Confirmed Booking as per Booking Confirmation are allowed (with the exception
of Soft Amendments), including but not limited to changes to the port of loading, port of discharge,
place of receipt, place of delivery and/or the voyage before loading; adding or cancelling inland on-
carriage or pre-carriage, changes of container type or increase in number of containers; retroactive
booking adjustments, and changes to rates set forth in the Rate Confirmation. Confirmed bookings
cannot be combined or merged for documentation purposes.
Soft Amendments allowed to the Confirmed Booking are as follows: Change of customer reference,
change of cargo description, change of container pick-up location, weight change up to +3 TON (to
the extent the change does not trigger a Heavy Lift Surcharge different from the one set forth in the
Rate Confirmation and subject to the tonnage limit as per standard rules), weight changes
downwards. Soft Amendments are allowed once per Confirmed Booking.
A change of the container pick-up location is acceptable, but the Equipment availability is
guaranteed at the locations (depots) listed at end of this document, only. If the Booking Party
requests to change for a pick-up location not included in the list, the Carrier will make reasonable
efforts to provide the Equipment; in case of non-availability, the Booking Party will not be entitled
to the Compensation and the fees set forth in Sections 4 and 5 above, shall apply.
14. Payment of freight and charges is subject to payment terms as per Carrier’s Governing Tariff unless
otherwise agreed with payer.
15. The Booking Party agrees and accepts that it will be deemed a “Merchant”, as defined in the
applicable Bill of Lading or Sea Waybill Terms and Conditions of the Carrier. As such, that it will be
jointly and severally liable to the Carrier for all the obligations and liabilities in regard to the Quick
Quotes Spot Shipment as set forth in the relevant Bill of Lading or Sea Waybill, or as required by
law. Any subsequent nomination of a Shipper or other party in relation to the Quick Quotes Spot
Shipment shall be subject to discretionary acceptance of Hapag-Lloyd. When nominating a Shipper
or other party in relation to a Quick Quotes Spot Shipment the Booking Party warrants that it has
authority to legally bind the nominated Shipper or other party in relation to the shipment. Should
that not be the case, the Booking Party will assume full liability and shall indemnify Hapag- Lloyd for
any and all losses suffered, or costs incurred as a consequence of the absence of such authority.
16. Merchant shall comply with all regulations or requirements of customs, ports and/or other
authorities, applicable to the Quick Quotes Spot Shipment. In particular, if the Quick Quotes Spot
Shipment refers to the provision of the ocean transportation services between the United States of
America and a foreign country, for the account of an NVOCC, then the Booking Party further
certifies that all applicable regulatory requirements have been complied by such NVOCC, such as
tariff(s) and financial surety as required by the U.S. Shipping Act of 1984. Merchant shall indemnify
Carrier against all claims, losses, damages, expenses, fines, costs and attorneys’ fees, arising or
resulting from any breach of these obligations and warranties. Carrier may, at any time, reject or
cancel a booking that does not comply with any applicable laws, regulations or requirements from
authorities, including but not limited to those in reference to embargo and sanctions or is not in line
with these terms and conditions.
17. If the Quick Quotes Spot Shipment refers to the provision of the ocean transportation services
between the United States of America and a foreign country, the Booking Party, agrees to conclude
with Carrier a service contract, hereinafter “QQ Spot service contract” which will be filed with the
Federal Maritime Commission. Terms and conditions of such Service Contract are available at this
link: Quick Quotes Spot Service Contract
18. If the Booking Party is acting as an agent of a principal (e.g., cargo owner or NVOCC); the Booking
party shall submit a Letter of Authority (LOA) from the principal before the cargo is tendered to
Carrier and no later than 48 hours from the Booking Confirmation. The Carrier shall have the right
to cancel any booking even after the Booking Confirmation, without the application of any
Compensation, if:
19. The Rate Confirmation does not serve as a quotation and cannot be used by the Booking Party to
place further bookings.
20. QQ Spot price (Ocean Freight) is inclusive of the Shipping Guarantee Fee (SGF) for the cargo
sailing from China and impacted by the SSE regulation.
21. Merchant shall be subject to any rule in the Governing Tariff(s) establishing a charge relating to
any extraordinary circumstances or charges arising or taking effect subsequent to the effective date
of the “Quick Quotes Spot Offer” such as but not limited to strike, lockout, work stoppage, or any
other labor unrest; congestion; security requirements or costs; taxes, fees or charges levied by any
federal, state or local governmental entity.
22. Force Majeure. In the event of force majeure circumstances, including work stoppages, strikes,
accidents, casualties, lockouts, fire, road, marine or rail disasters, epidemic, pandemic, acts of God,
acts of terrorism or piracy, governmental restraints, war or hostilities, embargoes or other similar
conditions, but not commercial contingencies (e.g., changing markets, poor management
decisions, business declines, bankruptcy of a customer or of a supplier, etc.), the Booking Party or
Carrier shall notify the other party in writing within ten (10) working days of the existence of such
circumstances and of the effect on its ability to perform its obligations hereunder. In case of such
notice of force majeure conditions, the party affected by the force majeure event shall be excused
from its obligations under Quick Quotes Spot to the extent of and for the duration of the disability.
Upon cessation of force majeure circumstances, the Quick Quote Spot obligations shall be
reinstated.