FACULTY OF BUSINESS AND MANAGEMENT

UiTM CAMPUS SHAH ALAM

A SURVEY ON ENHANCING ENVIRONMENTAL PERFORMANCE IN MALAYSIAN

PRIVATE COMPANIES

Dear Respondent,
I am Sofina Tri Annisa, a student of UiTM Shah Alam. I am in the middle of doing
my final academic project entitled “Enhancing Environmental Performance in Malaysian
Private Companies" as part of the requirement to fulfil my Research Project (OSM) course.
The purpose of this research is to examine the relationship between green human resource
management and environmental performance. Moreover, this study also examines the
mediating role of green organizational culture and employee green behaviour in the
relationship between green human resource management and environmental performance.
Therefore, I seek your participation in this survey, and I would appreciate if you could spend
a few minutes of your precious time to complete the questionnaires. I believe you can provide
vital information that may assist me to complete this study.
All information will be kept STRICTLY CONFIDENTIAL and will be used for the
purpose of the research only. Any inquiries, kindly contact me at 010-4254246 or email me,
at 2022441698@student.uitm.edu.my.com for further information. You may also contact my
research supervisor, Dr Ramita Abdul Rahim at 019-6637018. Your cooperation and support
in completing this survey are highly appreciated.

Thank you.
Yours sincerely, Endorsed by,

…………………………………….. ………………………………………
(SOFINA TRI ANNISA) (Dr RAMITA ABDUL RAHIM)
Master in Office Systems Management Supervisor
Faculty of Business and Management Faculty of Business and Management
UiTM Shah Alam UiTM Shah Alam
SECTION A: DEMOGRAPHIC BACKGROUND

Instruction: Please tick (✓) only one answer in the boxes provided

1. Gender
Male

Female

2. Age (Year)
Under 20

20 – 30

30 – 40

Over 40

3. Work Experience (Year)

0–3

4–5

6 – 10

11 – 15

16 – 20

More than 20

4. Department
HR

Sales

Marketing

Production

Sourcing

Customer Service

Others (research and development, logistic department, IT and technology department,

and finance and accounting department

5. Position
Operational level employees

Basic level leaders

Middle level manager

Senior manager

CEO

Others (research and development, logistic, IT and technology, and finance and

accounting

6. Education
High school

Junior college

Undergraduate

Graduate

MBA

PhD

Others (people progressed through experience without formal qualification)

SECTION B: GREEN HUMAN RESOURCE MANAGEMENT

This section focuses on green analysis and job description, green performance assessment, green

recruitment, green rewards, green selection, and green training.

Instruction: Please read each statement carefully and tick (✓) your answer on the space provided

Strongly Somewhat Somewhat Strongly

Disagree Neutral Agree
Disagree Disagree Agree Agree
1 2 3 4 5 6 7

NO QUESTION 1 2 3 4 5 6 7
1 Job positions in our company enable
involvement in environmental management
activities.
2 Job positions in our company enable the
acquisition of knowledge about
environmental management.
3 Job positions in our company demand
knowledge about environmental
management.
4 Environmental performance of the company
attracts employees.
5 Environmental performance of the company
attracts employees.
6 HR department of our company prefers to
hire employees that have environmental
knowledge.
7 HR department selects employees
considering environmental motivation in our
company.
8 All selection steps consider environmental
questions in our company.
9 Environmental training is considered as an
important investment in our company.
10 Environmental training is a priority in our
company.
11 HR department of our company establishes
a clear and special objective of green
practice for each employee.
12 Our company assesses employees'
contributions to environmental
management.
13 Individual performance assessment results
are recorded in our company.
NO QUESTION 1 2 3 4 5 6 7
14 Public recognition rewards are established
in our company for environmental
performance.
15 Monetary rewards are provided for
environmental performance.
SECTION C: GREEN ORGANIZATIONAL CULTURE

This section focuses on leadership emphasis, message credibility, peer involvement, and

employee empowerment.

Instruction: Please read each statement carefully and tick (✓) your answer on the space provided

NO QUESTION 1 2 3 4 5 6 7
Leadership emphasis
1 Leaders encourage employees to learn green
information.
2 Managers communicate the green and
environmental policy with employees.
3 Leaders can help me when face green
problems.
4 Manager's “walk the talk” on environmental
issues and will review the green operations
for progress.
5 When evaluating employees, managers
emphasise the importance of green.
Message credibility
1 The information about environmental
knowledge is delivered by respected
sources.
2 It is easy to understand how to apply those
green operations.
3 It is unnecessary to have too many
experiences of using green practices.
4 Communications about that green practice
appeal to employees personally.
5 Company has already applied some related
green knowledge.
Peer involvement
1 It is easy to share green knowledge with my
colleagues.
2 Most employees have a strong network of
peers for guidance.
3 We have a group discussion about green
topic routinely.
4 Employees are encouraged to exchange
environmental issues with other department.
5 Like members of a sports team, peers hold
one another accountable.
Employee empowerment
1 I clearly know how green operations fit with
my daily job.
NO QUESTION 1 2 3 4 5 6 7
2 I feel a shared sense of responsibility for the
work I do.
3 I am free to make decisions regarding
environmental issues.
4 I have significant autonomy in deciding how
to handle green issues in practices.
5 I have a voice for green violations.
SECTION D: EMPLOYEE GREEN BEHAVIOUR

This section focuses on employee green behaviour.

Instruction: Please read each statement carefully and tick (✓) your answer on the space provided

NO QUESTION 1 2 3 4 5 6 7
1 I suggest new practices that could improve
the environmental performance of my
organization
2 I encourage my colleagues to adopt more
environmentally conscious behavior
3 I stay informed of my organization’s
environmental initiatives
4 I make suggestions about ways to protect
the environment more effectively
5 I volunteer for projects or activities that
address environmental issues in my
organization
6 I spontaneously give my time to help my
colleagues take the environment into
account
7 I undertake environmental actions that
contribute positively to the image of my
organization
SECTION E: ENVIRONMENTAL PERFORMANCE

This section focuses on significant reduction in environmental incidents, continuous

improvement, recycling performance, stakeholder perception, independent audits, waste

reduction, resource consumption, and cost savings.

Instruction: Please read each statement carefully and tick (✓) your answer on the space provided

NO QUESTION 1 2 3 4 5 6 7
1 Reduction in the number of environmentally
harmful accidents
2 Continuously achieve and/or exceed
environmental targets
3 Significant % improvement in the recycling
of materials (solid, liquid, and gas)
4 Use of feedback of environmental
performance from the surrounding
community and interest groups
5 Use of independent assessment and report of
environmental performance
6 Significant % reduction of waste (solids,
liquids, gaseous …)
7 Significant % reduction in resource
consumption (water, energy, steam, solids,
and fuel)
8 Significant % reduction in costs due to
environmental projects and activities