TROUBLESHOOTING

TAC50-04 TROUBLESHOOTING

WARNING
The following procedures are intended for the
use of qualified and authorized personnel
ONLY. In the interest of your personal safety
and the safety of others, do NOT attempt ANY
procedure that you are NOT qualified and
authorized to perform.

These Procedures must be done in accordance with the applicable rules of the latest
edition of the National Electrical Code; the latest edition of ASME A17.1; and any
governing local codes.

All drawings and information herein are the proprietary property of ThyssenKrupp
Elevator and are loaned subject to return on demand and must not be made public or
copied, nor used, directly or indirectly, in any manner detrimental to the interest of
ThyssenKrupp Elevator.

Every attempt has been made to ensure that this manual is as accurate and up-to-date
as possible. However, ThyssenKrupp Elevator assumes no liability for consequences
resulting from any error or omission. Please report any problems with this manual to
the Technical Publications Department.

PLEASE CHECK THE CHANGE

INFORMATION SECTION OF THIS
MANUAL

E2005, 2006 THYSSENKRUPP ELEVATOR 6-A Printed in USA December, 2006

TROUBLESHOOTING
INTRODUCTION
The TROUBLESHOOTING is identified as follows:
Introductory Pages: Section Number (6), followed by a dash
and a sequential capital letter as the page ‘‘number’’. Exam-
ple: 6-A.
Figures and Tables are identified in sequential order, that is,
Table 1...etc.
Text Revisions are designated with a ‘‘Change Bar’’—a black
mark in the left margin beside the revision. The mark will begin
at the bottom of the line that precedes the revised text and will
end at the bottom of the last line of the revision. The ‘‘Change
Bar’’ will be removed should the page be revised again so that
only the latest revisions will be so marked.
Engineering changes occur between manual revisions.
Please check the CHANGE INFORMATION Section for these
E2005, 2006 THYSSENKRUPP ELEVATOR
changes. The TROUBLESHOOTING section should be kept
current by incorporating revisions as they are received.
Each Procedure should be read carefully and completely be-
fore starting that Procedure. Special attention should be given
to all CAUTIONS and WARNINGS. Refer to Safety Precautions
for explanation. Procedures should be followed in the order in
which they are written.
All Test Equipment, Supplies and Parts should be on hand
prior to starting the TROUBLESHOOTING Procedures. These
should be maintained in or near the machine room for future
use.
ALL Standard Safety Precautions must be followed on the job
site. Refer to Safety Precautions for Safety Precautions per-
taining to TAC50-04 equipment.
6-B Printed in USA December, 2006

Safety Precautions
Read this page BEFORE any work is performed on
Elevator Equipment.
Terms in This Manual
CAUTION statements identify
conditions that could result in
damage to the equipment or other property if improper
procedures are followed.
WARNING statements identify
conditions that could result in
personal injury if improper procedures are followed.
General Safety
Specific warnings and cautions are found where they apply
and do NOT appear in this summary.
Refer to the ThyssenKrupp Elevator Employees’ Safety and
Accident Prevention Program Manual and the Elevator
Industry Field Employees’ Safety Handbook for mechanical
equipment safety information on installation and service.
Electrical Safety
All wiring must be in accordance with the National Electrical
Code and be consistent with all state and local codes.
Use the Proper Fuse
To avoid fire hazards, use only a fuse of the correct type,
voltage and current rating as specified in the parts list for the
product.
Electrical Hazards
Electric shocks can cause personal injury or loss of life. Circuit
breakers, switches and fuses may NOT disconnect all power
to the equipment. Always refer to the wiring diagrams.
E2005, 2006 THYSSENKRUPP ELEVATOR
TROUBLESHOOTING
Whether the AC supply is grounded or not, high voltage will be
present at many points.
Printed Circuit Cards
When printed circuit Cards are involved, do NOT remove
connections or cards from the equipment while power is
applied. This can damage equipment.
Always store and ship printed circuit cards in separate static
bags.
Mainline Disconnect
Always Lock, and Tag Out the Mainline Disconnect when
power is removed from equipment. Refer to the
ThyssenKrupp Elevator Employees’ Safety and Accident
Prevention Program Manual for the required procedure.
Test Equipment Safety
Always refer to manufacturers’ instruction book for proper test
equipment operation and adjustments.
Meggering or buzzer type continuity testers can damage
electronic components. Connection of devices such as
voltmeters on certain low level analog circuits may degrade
electronic system performance. Always use a voltmeter with
a minimum impedance of 1M Ohm/Volt. A digital voltmeter is
recommended.
When Power Is On
Dangerous voltages exist at several points in some products.
To avoid personal injury, do NOT touch exposed electrical
connections or components while power is ON.
Refer to the ThyssenKrupp Elevator Employees’ Safety and
Accident Prevention Program Manual and the Elevator
Industry Field Employees’ Safety Handbook for electrical
equipment safety information on installation and service.
6-C Printed in USA December, 2006
TROUBLESHOOTING

STATIC PROTECTION GUIDELINES

IMPORTANT! Read this page before performing work with electronic cards.

Modern elevator control systems use a number of electronic
cards to control various functions of the elevator. These cards
have components that are sensitive to static electricity. Dam-
age to some electronic components will result from a rather
small discharge of static.
S Extra care should be used when handling indi-
vidual, discrete components such as EPROMS
which do not have circuit card traces and com-
ponents for suppression.

Immediate and long-term operation of an electronic- based

system depends upon the proper handling and shipping of its SHIPPING:
cards. For this reason, the Factory bases warranty decisions S Any card returned to the factory MUST be
on the guidelines below. packaged in a static bag designed for the card.
S Any card returned to the factory MUST be
packaged in a shipping carton designed for the
card.
HANDLING:
S ‘‘Peanuts’’ and styrofoam are unacceptable
S Cards shipped from the factory in separate
packing materials.
static bags must remain in the bags until time
for installation.
NOTE: Refer to the ThyssenKrupp Elevator Parts Catalog to
S Wear an anti-static wrist strap with ground order extra static bags and shipping cartons for each card.
wire. Acceptable straps may be purchased
from the 3Mt Company or RadioShack Cor-
poration.
S Cards MUST NOT be placed on ANY surface
Failure to adhere to these guidelines
without adequate static protection. will VOID card warranty!
S Handle Cards only by their edges after dis-
charging your body to ground. Components,
traces or connectors MUST NOT be touched.

E2005, 2006 THYSSENKRUPP ELEVATOR 6-D Printed in USA December, 2006


CONTENTS
Page
Quantum Quiet Drive IGBT Checkout . . . . . . . . . . . . . 6-10
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Checkout Procedure . . . . . . . . . . . . . . . . . . . . . . . . 6-10
On-Card Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
IOC - LED Definitions . . . . . . . . . . . . . . . . . . . . . . . 6-13
IOC - Shunt Jumper Definitions . . . . . . . . . . . . . . . 6-13
IOC - Wire Jumper Definitions . . . . . . . . . . . . . . . . 6-14
IOC - Jumper Settings . . . . . . . . . . . . . . . . . . . . . . 6-14
186C - LED On-Card Diagnostics . . . . . . . . . . . . . . 6-15
Battery Regulator Car - LED Diagnostics, On-Card Diag-
nostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
2407BC Brake Regulator - LED Diagnostics, On-Card
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
CLW ( CAN Loadweigher ) - LED Diagnostics, On-Card
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
2407MC Motion Controller Card - LED Diagnostics, On-
Card Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
ILLUSTRATIONS
Figure Page
1 Typical Single Pack IGBT . . . . . . . . . . . . . . . . . . 6-11
2 Typical Dual Pack IGBT . . . . . . . . . . . . . . . . . . . 6-11
3 Typical Six Pack IGBT . . . . . . . . . . . . . . . . . . . . 6-12
4 IOC Card Jumper Locations . . . . . . . . . . . . . . . 6-21
5 CWIK Card Jumper Locations . . . . . . . . . . . . . . 6-21
6 CN Card Jumper Locations . . . . . . . . . . . . . . . . 6-21
7 CLW Card Jumper Locations . . . . . . . . . . . . . . 6-21
TABLES
Table Page
1 Quantum Quiet Drive IntelliMod IGBT
Checkout Chart . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
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TROUBLESHOOTING
Page
CWIK - Shunt Jumper Definitions . . . . . . . . . . . . . 6-18
CWIK - Shunt Jumper Definitions (continued) . . . . 6-19
CWIK - MTA Wire Loop Jumper Definitions . . . . . . 6-19
CN - LED On-Card Diagnostics . . . . . . . . . . . . . . . 6-19
CN - Shunt Jumper Definitions . . . . . . . . . . . . . . . 6-20
HN - LED On-Card Diagnostics . . . . . . . . . . . . . . . 6-20
CAN Resistive Loading and Shield Configurations . 6-21
CAN Channel Resistive Loading Verification . . . . . 6-24
CAN Error Descriptions and Troubleshooting . . . . . . . 6-25
Troubleshooting an offline CAN node . . . . . . . . . . 6-25
DHNF/R Command . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
DHNF/R Troubleshooting . . . . . . . . . . . . . . . . . . . . 6-26
Teach Troubleshooting (TECF/TECR command) . . . 6-26
DCN Command . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
DCN Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 6-27
CNN Comand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27
CNN Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 6-27
Figure Page
8 186 Card Jumper Locations . . . . . . . . . . . . . . . 6-22
9 UDC Resistor Locations . . . . . . . . . . . . . . . . . . 6-22
10 HN Card Jumper Locations . . . . . . . . . . . . . . . 6-22
11 Description of IMS Output from the DHNF/R
and Error Conditions . . . . . . . . . . . . . . . . . . . . . 6-25
12 Results of DCN command in Car Remote Fast . 6-26
13 CAN Links and Error Conditions . . . . . . . . . . . . 6-27
Table Page
6-E Printed in USA December, 2006
TROUBLESHOOTING

This page
intentionally
left blank.

ENIL THYSSENKRUPP ELEVATOR 6-F Printed in USA NIL

I/O TABLE TROUBLESHOOTING
SIGNAL
INPUT OR ACTIVE ON FUNCTION
DESIGNATOR NAME ORIGIN OR
OUTPUT STATE I/O TYPE
DEST.
ACO FREIGHT DOOR AUTO CLOSE OVERRIDE FRONT O ON MR C
ACOR FREIGHT DOOR AUTO CLOSE OVERRIDE REAR O ON MR C
ADC Auxiliary Door Close O L HW C
ADCL Auxiliary Door Close Limit (DCL) O L HW C
AFI AT FLOOR INDICATOR O L HW C
ALBA ALARM BUTTON ACTIVATED I L CAR C
ALBI ALARM BUTTON ACTIVATED INDICATOR O L HW C
ALBL ALARM BELL (FIRE BELL) O L HW C
ARDC Auxiliary Rear Door Close O L HW C
ARDCL Auxiliary Rear Door Close Limit (DCL) O L HW C
ARL ARRIVAL LANTERN O L HW C
ARLR SAPB Arrival Lanterns - Rear O L HW C
ARL1-ARL16 ARRIVAL LANTERN - PER FLOOR O L HW C
ATB ATTENDANT BYPASS PUSHBUTTON I L CAR C
ATBI ATTENDANT BYPASS INDICATOR O L CAR C
ATD Attendant Operation Door Speed O L CAR C
ATDB ATTENDANT DOWN PUSHBUTTON I L CAR C
ATDC ATTENDANT DOOR CLOSE SPEED O L CAR C
ATDI ATTENDANT DOWN INDICATOR O L CAR C
ATDR Attendant Operation Door Speed - Rear O L CAR C
ATT ATTENDANT SERVICE I L CAR C
ATTI Attendant Service Indicator I L CAR C
ATUB ATTENDANT UP PUSHBUTTON I L CAR C
ATUI ATTENDANT UP INDICATOR O L CAR C
AUO FREIGHT DOOR AUTO OPEN FRONT O ON MR C
AUOR FREIGHT DOOR AUTO OPEN REAR O ON MR C
AUOX Auto Open - Rear (Freight Doors) O L CAR C
AUTOI AUTOMATIC OPERATION INDICATOR O L HW C
BEEP Coded Car Call Entry - Code Button Acknowledge output O L CTRL C
BLO BOTTOM LIMIT OVERRIDE O L CTRL C
BLOM BOTTOM LIMIT OVERRIDE MONITOR I L CTRL C
BLSE BRAKE LIFT SWITCH EMERGENCY O L CTRL C
BLSM BRAKE LIFT SWITCH MONITOR O L CTRL C
BK1 BRAKE CONTROL LEVEL #1 O L CTRL C
BK2 BRAKE CONTROL LEVEL #2 O L CTRL C
BK3 BRAKE CONTROL LEVEL #3 O L CTRL C
BPP Binary Position Parity O L CTRL C
BRKDRV BRAKE DRIVE ON C DSP Drive Output
BRKCPUD CPU BRAKE CONTACTOR DE-ENERGIZE CONTROL HI C CPU Input
BRKCPU CPU BRAKE CONTACTOR CONTROL ON C Controller Relay Output
BRK2 Brake Contactor #2 O L CTRL C
BRK3 Brake Contactor #3 O L CTRL C
BRKC Brake Contactor Control O L CTRL C
BRKCD Back Contact for Safety Check O L CTRL C
BRKD BRAKE CONTACTOR DE-ENERGIZE LO C CPU Input
BRKE BRAKE CONTACTOR ENERGIZE LO C CPU Input
BSLE Brake Lifted Switch - Emergency Brake O L CTRL C
BSLM Brake Lifted Switch - Main Brake O L CTRL C
BSSE Brake Switch Set - Emergency Brake O L CTRL C
BSSM Brake Switch Set - Main Brake O L CTRL C
BUZ BUZZER - FLOOR PASSING, FIRE & NUDGING O L CAR C
CAPT Capture Operation O L CAR C

Table 1 - I/O

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I/O TABLE TROUBLESHOOTING
SIGNAL
INPUT OR ACTIVE ON FUNCTION
DESIGNATOR NAME ORIGIN OR
OUTPUT STATE I/O TYPE
DEST.
CAPTD Capture Operation Door Open O L CAR C
CAPTI Capture Operation Indicator O L CAR C
CAPTR Capture Operation Reset O L CAR C
CBEL FREIGHT DOOR CALL BELL O L CTRL C
CBELL Door Close Request Call Bell (Freight Doors) O L CAR C
CBAI CODE BLUE ACTIVE INDICATOR O L HW G
CB1-CB16 CODE BLUE CALL - COMB. I/O I/O L HW G
CBI1-CBI16 CODE BLUE CALL - INPUT I ON HW G
CBO1-CBO16 CODE BLUE CALL - OUTPUT O ON HW G
CBR1-CBR16 CODE BLUE CALL - REAR - COMB. I/O I/O L HW G
CBRI1-CBRI16 CODE BLUE CALL - REAR - INPUT I ON HW G
CBRO1-CBRO16 CODE BLUE CALL - REAR - OUTPUT O ON HW G
CCA Car Calls Allowed O L CAR C
CCIE CAR CALL INDICATOR ENABLE O L CTRL C
CCREG Car Call Registered to allow freight doors to close O L CAR C
CDCF CAR DOOR CONTACT FRONT I ON CTRL C
CDBM CAR DOOR BYPASS MONITOR HI C CPU Input
CDBM2 CAR DOOR BYPASS ENABLED MONITOR I L CPU Input
CDCFM CAR DOOR CONTACT MONITOR I L CTRL C
CDCM Car Door Contact Monitor I ON CTRL C
CDCR CAR DOOR CONTACT REAR I ON CTRL C
CDCRM CAR DOOR CONTACT REAR MONITOR I L CTRL C
CDI CAR DELAYED INDICATOR O L HW C
CL1-CL16 CAR CALL LOCKOUT I L CAR C/G/C&G
CLR1-CLR16 CAR CALL LOCKOUT - REAR I L CAR C/G/C&G
CLI1-CLI16 CAR CALL LOCKOUT INDICATOR O L CAR C/G/C&G
CLIR1-CLIR16 CAR CALL LOCKOUT INDICATOR - REAR O L CAR C/G/C&G
CLO1-CLO16 CAR CALL LOCKOUT OVERRIDE I L CAR C
CLOR1-CLOR16 CAR CALL LOCKOUT OVERRIDE - REAR I L CAR C
CLD CAR LANTERN - DOWN O L CAR C
CLDR CAR LANTERN - DOWN REAR O L CAR C
CLU CAR LANTERN - UP O L CAR C
CLUR CAR LANTERN - UP REAR O L CAR C
CLFS CAR LIGHT/FAN SHUTDOWN O L CAR C
C1-C16 CAR CALL - COMB. I/O I/O L CAR C
CI1-CI16 CAR CALL - INPUT I ON CAR C
CO1-CO16 CAR CALL - OUTPUT O ON CAR C
CR1-CR16 CAR CALL - REAR - COMB. I/O I/O L CAR C
CRI1-CRI16 CAR CALL - REAR - INPUT I ON CAR C
CRO1-CRO16 CAR CALL - REAR - OUTPUT O ON CAR C
CSTI CAR STOP SWITCH INDICATOR O L HW C
CST CAR STOP SWITCH MONITOR I ON CTRL C
CSTO CAR STOP SWITCH OVERRIDE O L CTRL C
CSTO1 CAR STOP SWITCH OVERRIDE #1 O L CTRL C
CSTO2 CAR STOP SWITCH OVERRIDE #2 O L CTRL C
CSTOM CAR STOP SWITCH OVERRIDE MONITOR I L CTRL C
CSTO1M CAR STOP SWITCH OVERRIDE #1MONITOR I L CTRL C
CSTO2M CAR STOP SWITCH OVERRIDE #2 MONITOR I L CTRL C
CWD COUNTERWEIGHT DERAILED I L HW C
D2-D16 HALL CALL - DOWN - COMB. I/O I/O L HW G
DAD DIRECTION ARROW - DOWN O L HW C
DADH Direction Arrow - Down - Hall O L HW C

Table 1 - I/O

E2005, 2006 THYSSENKRUPP ELEVATOR 6-2 Printed in USA December, 2006

I/O TABLE TROUBLESHOOTING
SIGNAL
INPUT OR ACTIVE ON FUNCTION
DESIGNATOR NAME ORIGIN OR
OUTPUT STATE I/O TYPE
DEST.
DAU DIRECTION ARROW - UP O L HW C
DAUH Direction Arrow - Up - Hall O L HW C
DBEH Door Button Enable - Hall Front (Freight Doors) O L HW C
DC DOOR CLOSE O L CTRL C
DCR DOOR CLOSE - REAR O L CTRL C
DCA DOOR CLOSE ASSIST O L CTRL C
DCAR DOOR CLOSE ASSIST - REAR O L CTRL C
DCAER DOOR CLOSE AUTOMATIC ENABLE - REAR O L CTRL C
DCAE DOOR CLOSE AUTOMATIC ENABLE O L CTRL C
DCB DOOR CLOSE BUTTON - FRONT - MAIN COP I L CAR C
DCB2 DOOR CLOSE BUTTON - FRONT - FRONT AUX. COP I L CAR C
DCB3 DOOR CLOSE BUTTON - FRONT - REAR COP I L CAR C
DCB4 DOOR CLOSE BUTTON - FRONT - REAR AUX. COP I L CAR C
DCBR DOOR CLOSE BUTTON - REAR - MAIN COP I L CAR C
DCBR2 DOOR CLOSE BUTTON - REAR - AUX. COP I L CAR C
DCBR3 DOOR CLOSE BUTTON - REAR - REAR COP I L CAR C
DCBR4 DOOR CLOSE BUTTON - REAR - REAR AUX. COP I L CAR C
DCL FREIGHT DOOR CLOSE LIMIT FRONT I ON MR C
DCLR FREIGHT DOOR CLOSE LIMIT REAR I ON MR C
DCL6 DOOR CLOSE LIMIT 6” I L CAR C
DCL6R DOOR CLOSE LIMIT 6” - REAR I L CAR C
DCN DOOR CLOSE NUDGING O L CTRL C
DCNR DOOR CLOSE NUDGING - REAR O L CTRL C
DD DOOR DISCONNECT I L CTRL C
DFI DISPATCH FAILURE INDICATOR O L HW C
DHB DOOR HOLD BUTTON O L CAR C
DHBR DOOR HOLD BUTTON - REAR O L CAR C
DHI DOOR HOLD INDICATOR O L HW C
DHIR DOOR HOLD INDICATOR - REAR O L HW C
DHS DOOR HOLD SWITCH I L CAR C
DHSR DOOR HOLD SWITCH - REAR I L CAR C
DI2-DI16 HALL CALL - DOWN - INPUT I ON HW G
DISBZ DISTRESS BUZZER O L HW C
DISBR DISTRESS BUZZER RESET I L HW C
DISI DISTRESS INDICATOR O L HW C
DLB DIRECTION LIMIT - BOTTOM I L CAR/HW C
DLT DIRECTION LIMIT - TOP I L CAR/HW C
DO2-DO16 HALL CALL - DOWN - OUTPUT O ON HW G
DO DOOR OPEN O L CTRL C
DOR DOOR OPEN - REAR O L CTRL C
DOB DOOR OPEN BUTTON - FRONT - MAIN COP I L CAR C
DOB2 DOOR OPEN BUTTON - FRONT - AUX. COP I L CAR C
DOB3 DOOR OPEN BUTTON - FRONT - REAR COP I L CAR C
DOB4 DOOR OPEN BUTTON - FRONT - REAR AUX. COP I L CAR C
DOBR DOOR OPEN BUTTON - REAR - MAIN COP I L CAR C
DOBR2 DOOR OPEN BUTTON - REAR - AUX. COP I L CAR C
DOBR3 DOOR OPEN BUTTON - REAR - REAR COP I L CAR C
DOBR4 DOOR OPEN BUTTON - REAR - REAR AUX. COP I L CAR C
DOH DOOR OPEN HIGH SPEED O L CTRL C
DOHR DOOR OPEN HIGH SPEED - REAR O L CTRL C
DOI DOOR OPEN INDICATOR O L HW C
DOIR DOOR OPEN INDICATOR - REAR O L HW C

Table 1 - I/O

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I/O TABLE TROUBLESHOOTING
SIGNAL
INPUT OR ACTIVE ON FUNCTION
DESIGNATOR NAME ORIGIN OR
OUTPUT STATE I/O TYPE
DEST.
DOL DOOR OPEN LIMIT I L CAR C
DOL FREIGHT DOOR OPEN LIMIT FRONT I ON MR C
DOLR FREIGHT DOOR OPEN LIMIT REAR I ON MR C
DOPE FREIGHT DOOR OPEN ENABLE O ON MR C
DOPER FREIGHT DOOR OPEN ENABLE - REAR O ON MR C
DORL DOOR OPEN REVERSAL LIMIT I L CAR C
DORLR DOOR OPEN REVERSAL LIMIT - REAR I L CAR C
DR2-DR16 HALL CALL - DOWN - REAR - COMB. I/O I/O L HW G
DRI2-DRI16 HALL CALL - DOWN - REAR - INPUT I ON HW G
DRO2-DRO16 HALL CALL - DOWN - REAR - OUTPUT O ON HW G
DZE DOOR ZONE ENABLE O ON CTRL C
DZER DOOR ZONE ENABLE - REAR O L CTRL C
DZM DOOR ZONE MONITOR I L CTRL C
DZ1M DOOR ZONE #1 MONITOR I L CTRL C
DZ1RM DOOR ZONE #1 - REAR - MONITOR I L CTRL C
DZ2M DOOR ZONE #2 MONITOR I L CTRL C
DZ2RM DOOR ZONE #2 - REAR - MONITOR I L CTRL C
DZMR DOOR ZONE MONITOR - REAR I L CTRL C
DZ1 DOOR ZONE #1 I H CAR C
DZ1R DOOR ZONE #1 - REAR I H CAR C
DZ2 DOOR ZONE #2 I H CAR C
DZ2R DOOR ZONE #2 - REAR I H CAR C
EQDR EARTHQUAKE DETECTION RESET I L CTRL C
EQI EARTHQUAKE SEISMIC INDICATOR O L HW C
EQD EARTHQUAKE (SEISMIC) DETECTOR I L HW C
EE ELECTRIC EYE I L CAR C
EER ELECTRIC EYE - REAR I L CAR C
EES ELECTRIC EYE SHUTOFF SWITCH I L CAR C
EESR ELECTRIC EYE SHUTOFF SWITCH - REAR I L CAR C
EPA EMERGENCY POWER - AUTOMATIC I L HW G
EPAI EMERGENCY POWER - ACKNOWLEDGE INDICATOR O L HW C
EPCS EMERGENCY POWER - MANUAL CAR SELECT - PER CAR I L HW C
EPCSI EMERGENCY POWER - CAR SELECTED INDICATOR O L HW C
EPCS1 EMERGENCY POWER - MANUAL CAR SELECT - CAR #1 I L HW G
EPCS2 EMERGENCY POWER - MANUAL CAR SELECT - CAR #2 I L HW G
EPCS3 EMERGENCY POWER - MANUAL CAR SELECT - CAR #3 I L HW G
EPCS4 EMERGENCY POWER - MANUAL CAR SELECT - CAR #4 I L HW G
EPNP EMERGENCY POWER - NORMAL POWER I L MR C&G
EPLI EMERGENCY POWER LOWERING INDICATOR O L HW C
EPW EMERGENCY POWER WARNING I L MR G
ETSL1 EMERGENCY TERMINAL SPEED LIMIT - TOP #1 I L CAR C
ETSL2 EMERGENCY TERMINAL SPEED LIMIT - TOP #2 I L CAR C
EZNI EXPRESS ZONE INDICATOR O L HW C
FDD FREIGHT DOOR DISABLE FRONT O ON MR C
FDDR FREIGHT DOOR DISABLE REAR O ON MR C
HDC FREIGHT HALL DOOR PB CUTOUT FRONT O ON MR C
HDCR FREIGHT HALL DOOR PB CUTOUT REAR O ON MR C
FALI FAILURE INDICATOR O L HW C
FALNI NOT FAILED INDICATOR O L HW C
FDH FREIGHT DOOR HOLD FRONT O ON MR C
FDHR FREIGHT DOOR HOLD REAR O ON MR C
FDIM FREIGHT DOOR INTERLOCK MONITOR I L CTRL C

Table 1 - I/O

E2005, 2006 THYSSENKRUPP ELEVATOR 6-4 Printed in USA November, 2006

I/O TABLE TROUBLESHOOTING
SIGNAL
INPUT OR ACTIVE ON FUNCTION
DESIGNATOR NAME ORIGIN OR
OUTPUT STATE I/O TYPE
DEST.
FRC FREIGHT RETIRING CAM - FRONT O ON MR C
FRCR FREIGHT RETIRING CAM - REAR O ON MR C
FS1RA FIRE SERVICE PHASE 1 RECALL ACTIVE (FRONT) O ON MR C
FS1RA FIRE SERVICE PHASE 1 RECALL ACTIVE (REAR) O ON MR C
FSA FIRE SERVICE ACTIVE (FRONT) O ON MR C
FSA FIRE SERVICE ACTIVE (REAR) O ON MR C
FS1A FIRE SERVICE PHASE 1 ACTIVE (FRONT) O ON MR C
FS1A FIRE SERVICE PHASE 1 ACTIVE (REAR) O ON MR C
FS2A FIRE SERVICE PHASE 2 ACTIVE (FRONT) O ON MR C
FS2A FIRE SERVICE PHASE 2 ACTIVE (REAR) O ON MR C
FS2ON FIRE SERVICE PHASE 2 ON (FRONT) O ON MR C
FS2ON FIRE SERVICE PHASE 2 ON (REAR) O ON MR C
FS2OF FIRE SERVICE PHASE 2 OFF (FRONT) O ON MR C
FS2OF FIRE SERVICE PHASE 2 OFF (REAR) O ON MR C
FSAL FIRE SERVICE AT DESIGNATED LANDING (FRONT) O ON MR C
FSAL FIRE SERVICE AT DESIGNATED LANDING (REAR) O ON MR C
FDR FREIGHT DOOR RESET (FRONT) O ON MR C
FDR FREIGHT DOOR RESET (REAR) O ON MR C
F1-F16 FREIGHT SAPB CALL - COMB. I/O I/O L HW C
FI1-FI16 FREIGHT SAPB CALL - INPUT I ON HW C
FO1-FO16 FREIGHT SAPB CALL - OUTPUT O ON HW C
FR1-FR16 FREIGHT SAPB CALL - REAR - COMB. I/O I/O L HW C
FRI1-FRI16 FREIGHT SAPB CALL - REAR - INPUT I ON HW C
FRO1-FRO16 FREIGHT SAPB CALL - REAR - OUTPUT O ON HW C
FSAFI FIRE SERVICE - ALT. FLOOR INDICATOR O L HW C
FSCC FIRE SERVICE - CALL CANCEL I L CAR C
FSC1 FIRE SERVICE - CAR - ON I L CAR C
FSC2 FIRE SERVICE - CAR - OFF I L CAR C
FSDB FIRE SERVICE - DOOR BYPASS I L CAR C
FSDFI FIRE SERVICE - DOOR FAILED INDICATOR O L CAR C
FSE FIRE SERVICE SENSOR - EQUIPMENT I L MR C
FSDO FIRE SERVICE - FIREMAN’S DOOR OPEN I L CAR C
FSH1 FIRE SERVICE - HALL - ON MAIN I L HW C&G
FSH2 FIRE SERVICE - HALL - OFF MAIN I L HW C&G
FSH3 FIRE SERVICE - HALL - ON AUX I L HW C&G
FSH4 FIRE SERVICE - HALL - OFF AUX I L HW C&G
FSH5 FIRE SERVICE - HALL - RESET I L HW C&G
FSMFI FIRE SERVICE - MAIN FLOOR INDICATOR O L HW C
FS1I FIRE SERVICE - PHASE 1 INDICATOR O L CTRL C
FS2I FIRE SERVICE - PHASE 2 INDICATOR O L CTRL C
FSTFL FIRE SERVICE - TOP FINAL LIMIT I L HW C
FSI FIRE SERVICE INDICATOR O L HW C
FSRI FIRE SERVICE RETURN INDICATOR O L CAR C
FSX FIRE SERVICE SENSOR - AUX. I L MR C&G
FSM FIRE SERVICE SENSOR - MAIN I L MR C&G
FHS FLASHING HALL SIGNS O L CTRL C
FPI FLASHING POSITION INDICATORS O L HW C
FPT FLOOR PASSING TONE O L CAR C
HA HOISTWAY ACCESS FRONT ON HW Controller Relay Output
HAM HOISTWAY ACCESS FRONT MONITOR ON HW Controller Relay Output
HAR HOISTWAY ACCESS REAR ON HW Controller Relay Output
HARM HOISTWAY ACCESS REAR MONITOR ON HW Controller Relay Output

Table 1 - I/O

E2005, 2006 THYSSENKRUPP ELEVATOR 6-5 Printed in USA November, 2006

I/O TABLE TROUBLESHOOTING
SIGNAL
INPUT OR ACTIVE ON FUNCTION
DESIGNATOR NAME ORIGIN OR
OUTPUT STATE I/O TYPE
DEST.
HAR HOISTWAY ACCESS REAR ON L HW Relay Output
HARM HOISTWAY ACCESS REAR MONITOR ON L HW Relay Output
HAT HOISTWAY ACCESS TOP ON L HW Relay Output
HATM HOISTWAY ACCESS TOP MONITOR ON L HW Relay Output
HAB HOISTWAY ACCESS BOTTOM ON L HW Relay Output
HABM HOISTWAY ACCESS BOTTOM MONITOR ON L HW Relay Output
HABU HOISTWAY ACCESS BOTTOM UP ON L HW Relay Output
HABUM HOISTWAY ACCESS BOTTOM UP MONITOR ON L HW Relay Output
HABD HOISTWAY ACCESS BOTTOM DOWN ON L HW Relay Output
HABDM HOISTWAY ACCESS BOTTOM DOWN MONITOR ON L HW Relay Output
HATM HOISTWAY ACCESS TOP MONITOR ON L HW Relay Input
HATR HOISTWAY ACCESS TOP REAR ON L HW Relay Input
HATD HOISTWAY ACCESS TOP DOWN ON L HW Relay Input
HATDM HOISTWAY ACCESS TOP DOWN MONITOR ON L HW Relay Input
HATU HOISTWAY ACCESS TOP UP ON L HW Relay Input
HATUM HOISTWAY ACCESS TOP UP MONITOR ON L HW Relay Input
HABM HOISTWAY ACCESS BOTTOM MONITOR ON L HW Relay Input
HABR HOISTWAY ACCESS BOTTOM REAR ON L HW Relay Input
HCIE HALL CALL INDICATOR ENABLE O L CTRL G
HCPI HALL CALL POWER INDICATOR O L HW G
HCP HALL CALL POWER MONITOR I H HW G
HCLD HALL/CAR LANTERN - DOWN - FRONT O L HW/CAR C
HCLU HALL/CAR LANTERN - UP - FRONT O L HW/CAR C
HDBM HOISTWAY DOOR BYPASS MONITOR I L CTRL C
HDBM2 HOISTWAY DOOR BYPASS ENABLED MONITOR I L CTRL C
HDIF HOISTWAY DOOR INTERLOCK - FRONT I ON CTRL C
HDIR HOISTWAY DOOR INTERLOCK - REAR I ON CTRL C
HDIFM HOISTWAY DOOR INTERLOCK FRONT MONITOR I L CTRL C
HDIRM HOISTWAY DOOR INTERLOCK REAR MONITOR I L CTRL C
HES HOSPITAL EMERGENCY SERVICE I L CAR C
HESI HOSPITAL EMERGENCY SERVICE ACTIVE INDICATOR O L HW C
HLD HALL LANTERN - DOWN - FRONT O L HW C
HLD2-HLD16 HALL LANTERN - DOWN - FRONT - PER LANDING O L HW C
HLDR HALL LANTERN - DOWN - REAR O L HW C
HLDR2-HLDR16 HALL LANTERN - DOWN - REAR - PER LANDING O L HW C
HL1-HL16 HALL LANTERN - LANDING SIGNAL O L HW C
HLU HALL LANTERN - UP - FRONT O L HW C
HLU1-HLU15 HALL LANTERN - UP - FRONT - PER LANDING O L HW C
HLUR HALL LANTERN - UP - REAR O L HW C
HLUR1-HLUR15 HALL LANTERN - UP - REAR - PER LANDING O L HW C
HMCLI HOMING - CAR AT LOBBY INDICATOR O L HW C
HMLI HOMING - LOB RECALL OPER. ACTIVE IND. O L HW C
HMLNI HOMING - LOB RECALL OPER. NOT ACTIVE IND. O L HW C
HML HOMING - LOBBY RECALL I L HW C
HM1 HOMING - #1 I L HW C
HM2 HOMING - #2 I L HW C
HM3 HOMING - #3 I L HW C
HM1I HOMING #1 INDICATOR O L HW C
HM1NI HOMING #1 NOT ACTIVE INDICATOR O L HW C
HM2I HOMING #2 INDICATOR O L HW C
HM3I HOMING #3 INDICATOR O L HW C
HPID HALL PI DISABLE O L CTRL C

Table 1 - I/O

E2005, 2006 THYSSENKRUPP ELEVATOR 6-6 Printed in USA December, 2006

I/O TABLE TROUBLESHOOTING
SIGNAL
INPUT OR ACTIVE ON FUNCTION
DESIGNATOR NAME ORIGIN OR
OUTPUT STATE I/O TYPE
DEST.
IUL IN USE LIGHT O L HW C
IRO INCONSPICUOUS RISER OPERATION I L HW C
IROI INCONSPICUOUS RISER OPERATION INDICATOR O L HW C
ID2-ID16 INCONSPICUOUS RISER CALL - DOWN - COMB. I/O I/O L HW C
IDI2-IDI16 INCONSPICUOUS RISER CALL - DOWN - INPUT I ON HW C
IDO2-IDO16 INCONSPICUOUS RISER CALL - DOWN - OUTPUT O ON HW C
IDR2-IDR16 INCONSPICUOUS RISER CALL - DOWN - REAR - COMB. I/O I/O L HW C
IDRI2-IDRI16 INCONSPICUOUS RISER CALL - DOWN - REAR - INPUT I ON HW C
IDRO2-IDRO16 INCONSPICUOUS RISER CALL - DOWN - REAR - OUTPUT O ON HW C
IU1-IU15 INCONSPICUOUS RISER CALL - UP - COMB. I/O I/O L HW C
IUI1-IUI15 INCONSPICUOUS RISER CALL - UP - INPUT I ON HW C
IUO1-IUO15 INCONSPICUOUS RISER CALL - UP - OUTPUT O ON HW C
IUR1-IUR15 INCONSPICUOUS RISER CALL - UP - REAR - COMB. I/O I/O L HW C
IURI1-IURI15 INCONSPICUOUS RISER CALL - UP - REAR - INPUT I ON HW C
IURO1-IURO15 INCONSPICUOUS RISER CALL - UP - REAR - OUTPUT O ON HW C
ISC INDEPENDENT SERVICE - CAR I L CAR C
ISCI INDEPENDENT SERVICE - CAR - INDICATOR O L HW C
ISH INDEPENDENT SERVICE - HALL I L HW C
ISHI INDEPENDENT SERVICE - HALL - INDICATOR O L HW C
IN INSPECTION - AUTO I H CTRL C
INCT INSPECTION - CAR TOP I H CTRL C
INCN INSPECTION - CONTROLLER I H CTRL C
INCTM INSPECTION - CAR TOP MONITOR I H CTRL C
INCTU INSPECTION - CAR TOP UP I H CTRL C
INCTD INSPECTION - CAR TOP DOWN I H CTRL C
IND INSPECTION - DOWN BUTTON I H CTRL C
INHA INSPECTION - HOISTWAY ACCESS I H CTRL C
INHAM INSPECTION - HOISTWAY ACCESS MONITOR I CTRL C
INOP INSPECTION - OPERATING PANEL I H CTRL C
INSP INSPECTION - SPARE I H CTRL C
INU INSPECTION - UP BUTTON I H CTRL C
INRB INSPECTION - RUN BUG I H CTRL C
INRBM INSPECTION - RUN BUG MONITOR I H CTRL C
INRBU INSPECTION - RUN BUG UP I H CTRL C
INRBD INSPECTION - RUN BUG DOWN I H CTRL C
LVD LEVEL DOWN I L CAR C
LVDR LEVEL DOWN - REAR I L CAR C
LVU LEVEL UP I L CAR C
LVUR LEVEL UP - REAR I L CAR C
LWA LOADWEIGHER - ANTINUISANCE I L CAR C
LWB LOADWEIGHER - BYPASS I L CAR C
LWBI LOADWEIGHER - BYPASS - INDICATOR O L CAR C
LWD LOADWEIGHER - DISPATCH I L CAR C
LWF LOADWEIGHER - FULL LOAD I L CAR C
LWO LOADWEIGHER - OVERLOAD I L CAR C
LWOI LOADWEIGHER - OVERLOAD - INDICATOR O L CAR C
MEC MEDICAL EMERGENCY - CAR I L CAR C
MEH MEDICAL EMERGENCY - HALL I L HW C
MEI MEDICAL EMERGENCY - INDICATOR O L HW C
MCC1 MOTOR CONTACTOR CONTROL #1 O ON CTRL C
MCE MOTOR CONTACTOR ENERGIZED I L CTRL C
NXUP NEXT UP INDICATOR O L HW C

Table 1 - I/O

E2005, 2006 THYSSENKRUPP ELEVATOR 6-7 Printed in USA November, 2006

I/O TABLE TROUBLESHOOTING
SIGNAL
INPUT OR ACTIVE ON FUNCTION
DESIGNATOR NAME ORIGIN OR
OUTPUT STATE I/O TYPE
DEST.
OFLNI OFF LINE INDICATOR O L HW C
PID1-PID16 POSITION INDICATOR - DIGITAL - DISCRETE INTERF. O L CAR/HW C
PIDC1-PIDC16 POSITION INDICATOR - DIGITAL - CAR - DISCRETE INTERF.
PI1-PI16 POSITION INDICATOR - DISCRETE - CAR & MAIN LANDING O L CAR/HW C
PIA1-PIA16 POSITION INDICATOR - DISCRETE - ALTERNATE LANDINGS O L CAR/HW C
PIC1-PIC16 POSITION INDICATOR - DISCRETE - CAR
SAFE SAFETY CIRCUIT MONITOR I ON CTRL C
SAHI1 SPARE ACTIVE HIGH INPUT #1 I H CTRL C
SAHI2 SPARE ACTIVE HIGH INPUT #2 I H CTRL C
SDD SLOWDOWN - DOWN I L HW C
SDDR SLOWDOWN - DOWN - REAR I L HW C
SDU SLOWDOWN - UP I L HW C
SDUR SLOWDOWN - UP - REAR I L HW C
SE SAFETY EDGE - FRONT I L CAR C
SER SAFETY EDGE - REAR I L CAR C
SOA SECURITY OPERATION ACTIVATION I L HW C/G/C&G
SOO SECURITY OPERATION OVERRIDE I L HW CF
SOTL SECURITY OPERATION TOTAL LOCKOUT I L HW C/G/C&G
SOTLI SECURITY OPERATION TOTAL LOCKOUT INDIC. O L HW C/G/C&G
SOTOAI SECURITY OPERATION TOTAL OVERRIDE ACTIVE INDIC. O L HW GRF
SOTOA SECURITY OPERATION TOTAL OVERRIDE ACTIVE I L HW C/G/C&G
SPDLV SPEED - LEVELING O ON CTRL C
SPD1 SPEED #1 O ON CTRL C
SPD2 SPEED #2 O ON CTRL C
SPD3 SPEED #3 O ON CTRL C
U1-U15 HALL CALL - UP - COMB. I/O I/O L HW G
UI1-UI15 HALL CALL - UP - INPUT I ON HW G
UO1-UO15 HALL CALL - UP - OUTPUT O ON HW G
UR1-UR15 HALL CALL - UP - REAR - COMB. I/O I/O L HW G
URI1-URI15 HALL CALL - UP - REAR - INPUT I ON HW G
URO1-URO15 HALL CALL - UP - REAR - OUTPUT O ON HW G

Table 1 - I/O

E2005, 2006 THYSSENKRUPP ELEVATOR 6-8 Printed in USA November, 2006

I/O TABLE TROUBLESHOOTING

ACTIVE ON INPUT OR
DESIGNATOR NAME FUNCTION LOCATION
STATE OUTPUT
MCDDRV MOTOR CONTACTOR DE-ENERGIZE DRIVE LO C DCP Drive Input
MCCD MOTOR CONTACTOR CONTROL CPU HI C CPU Input
NDET NORMAL SLOWDOWN COUNT DET HI C DSP Drive Input
NCNT NORMAL SLOWDOWN COUNT HI C DSP Drive Input
SAFETSXD EMERGENCY TERMINAL SLOWDOWN DE-ENERGIZE HI C CPU Input
SAFCPUD CPU SAFETY DE-ENERGIZE SAFE HI C CPU Input
SAFDRV SAFETY DRIVE ON C DSP Relay Output
SAFCPU SAFETY CPU ON C CPU Relay Output
SAFETSX EMERGENCY TERMINAL SLOWDOWN SAFE ON C CPU Relay Input
SAF2 SAFETY CHECK 121-122 HI C CPU Input
SAF3 SAFETY CHECK 122-123 HI C CPU Input
SAF4 SAFETY CHECK 123-125 HI C CPU Input
SAF5 SAFETY CHECK 125-126 HI C CPU Input
PIH1-PIH16 POSITION INDICATOR HALL DISCRETE LO C DUCT LON Output
INF
DTOK DRIVE TEMPURATURE OK LO C CPU Input
DRVECPU DRIVE ENABLE CONTROL ON C CPU Relay Output
DRVEN DRIVE ENABLE HI C DSP Drive Input
ECNT EMERGENCY SLOWDOWN COUNT HI C CPU Input
EDET EMERGENCY SLOWDOWN DETECT HI C CPU Input
EBRKD EMERGENCY BRAKE CONTACTOR DETECT C CPU Input
FAN DRIVE FAN HI C CPU Output
FST C CPU
EBRKCPU CPU EMERGENCY BRAKE CONTACTOR ON C CPU Relay Output
MCCCPU MOTOR CONTACTOR CONTROL CPU ON C CPU Relay Output
MCPDRV MOTOR CONTACTOR PILOT DRIVE ON C DSP Relay Output
MFPDRV MOTOR FIELD PILOT DRIVE ON C DPS Relay Output
MCPCPUD CPU MOTOR CONTACTOR PILOT DE-ENERGIZE LO C CPU Input

Table 1 - I/O

E2005, 2006 THYSSENKRUPP ELEVATOR 6-9 Printed in USA December, 2006

QUANTUM QUIET DRIVE IGBT CHECKOUT TROUBLESHOOTING

Quantum Quiet Drive IGBT Checkout

Introduction ble) are usually caused by a damaged DC Bus capacitor bank

If multiple IGBT faults are occurring, the IGBT’s may be
reacting to a problem with their isolated low voltage power
supply. Also, simultaneous DC Bus faults can occur when
QSS shuts off when it detects a problem. Simultaneous Bus
Overvoltage and Bus Undervoltage faults (physically impossi-
allowing excessive AC voltage to exist on the DC Bus.
This procedure, Table 2 can verify the power junction and
diode in the IGBT, it cannot determine that the IGBT control
electronics embedded in the IGBT are functional. Fulll Drive
Diagnostics are available from the TKE Model 9817013 Drive
Tester.

Meter Connections
IGBT Reading
+ Lead (red) - Lead (black)
U, V, W, R, S, T,QSS QSR C1 E2 OL
(Single Module Type) E2 C1 .25 to .4 vdc
C1 E1 OL
U, V, W, R, S, T,QSS QSR E1 C1 .25 to .4 vdc
(Dual Module Type) C2 E2 OL
E2 C2 .25 to .4 vdc
N U .25 to .4 vdc
N V .25 to .4 vdc
N W .25 to .4 vdc
U N OL
V N OL
U, V, W W N OL
(Six Pack type) P U OL
P V OL
P W OL
U P .25 to .4 vdc
V P .25 to .4 vdc
W P .25 to .4 vdc
Refer to Figure 1, Figure 2 and Figure 3 for IGBT pin definitions.

Table 2 - Quantum Quiet Drive IntelliMod IGBT Checkout Chart

Checkout Procedure 3. Disconnect all external wiring to the IGBT to be tested.

NOTE: This procedure verifies the power junction and diode
in the IGBT, but cannot determine that the IGBT control elec-
tronics embedded in the IGBT are functional.
1. Turn the mainline disconnect off.
4. Using a digital meter on the DIODE SCALE, check each
IGBT per the chart.
5. Any readings other than those specified in the chart indi-
cate a defective IGBT.

2. Measure the DC Bus voltage to verify that is completely NOTE: For complete IGBT replacement proceedures refer to:
drained of voltage before proceeding. TECHNICAL INFORMATION, Appendix E of this Product Manu-
al.

E2005, 2006 THYSSENKRUPP ELEVATOR 6-10 Printed in USA December, 2006

QUANTUM QUIET DRIVE IGBT CHECKOUT TROUBLESHOOTING

C1

V1 C

Terminal Codes VCC

TEMP
5 Pin Code FO FO

4 5 FO SR
OUT1
SR
3 4 VC OUT2

2 3 C1 C1 IN SENS

1 2 SR VC
GND
SINK
1 W1
E

E2

Figure 1 - Typical Single Pack IGBT

Terminal Codes “N” Side VP1 C1

Pin Code
5 FNO VCC
TEMP
4 VNC FPO FO
OUT1
C2 E2 C1 5 3 CN1 SPR SR
OUT2
4 2 SNR CP1 IN
N SENS
3 1 VN1 VPC SINK
GND
2
1
5 VN1 C2E1

P 4 Terminal Codes “P” Side VCC

3 Pin Code FNO FO
TEMP

2 5 FPO SNR SR
OUT1

1 4 VPC CN1
OUT2
IN SENS
3 CP1 VNC SINK
GND
2 SPR
1 VN1 E2

Figure 2 - Typical Dual Pack IGBT

E2005, 2006 THYSSENKRUPP ELEVATOR 6-11 Printed in USA December, 2006

QUANTUM QUIET DRIVE IGBT CHECKOUT TROUBLESHOOTING

N P
Terminal Codes
Pin Code
1 WFO
2 VWPC
1234 3 WP
4 VP1
5 VFO
5678 6 VVPC
7 VP
9 10 11 12 8 VVP1
9 UFO
10 VUPC
13 14 15 16
11 UP
12 VUP1
17 18 19 13 NC
14 FO
15 VNC
16 VN1
17 UN
U V 18 VN
W 19 WN

V W PC

V W P1

V UP C
V V PC

V UP 1
V VP1
VNC

W FO
VN1

U FO
V FO
WN

WP
UN
NC

VN

UP
FO

VP
Rf O

GND FO GND FO GND FO GND FO GND FO GND FO

IN V CC IN V CC IN V CC IN V CC IN V CC IN V CC
TEMP
GND OUT GND OUT GND OUT GND OUT GND OUT GND OUT
Si Si Si Si Si Si
TH

Rf O = 1.5k OHM

N W V U P

Figure 3 - Typical Six Pack IGBT

E2005, 2006 THYSSENKRUPP ELEVATOR 6-12 Printed in USA December, 2006

ON-CARD DIAGNOSTICS TROUBLESHOOTING

On-Card Diagnostics
IOC - LED Definitions
LED Function
AC1A Reports status of AC supply to the IOC. If off then no AC power to IOC or fuse F12 is blown.
AC1B Reports status of AC1B. If AC1A is ON and AC1B is off then F13 is blown.
101 Reports status of 101. If AC1A is ON and 101 is off then F6 is blown.
P24 Reports status of P24 supply to the IOC. If off then no 24VDC power to IOC or fuse F2 is blown.
P24C Reports status of P24 supply to the car. If off then no 24VDC power to
IOC or fuse F9 is blown.
P24G Reports status of P24G supply to the IOC.
P5 Reports status of P5 supply on the IOC. If off then no 24VDC power to CON28-7 or fuse F8 blown.

IOC - Shunt Jumper Definitions

Jumper Position Function
1-2 Configures loading resistor on DZ1, DZ2, DZ1R, DZ2R for totem-pole signal
DZ
2-3 Configures loading resistor on DZ1, DZ2, DZ1R, DZ2R for Sourcing signal
1-2 Configures loading resistor on LVU, LVD, LVUR, LVDR for totem-pole or Sinking signal
LVA
2-3 Configures loading resistor on LVU, LVD, LVUR, LVDR for Sourcing signal
1-2 Configures LVU, LVD, LVUR, LVDR to accept a Sinking signal
LVB
2-3 Configures LVU, LVD, LVUR, LVDR to accept either a totem-pole or Sourcing signal
1-2 Configures loading resistor on NTST, NTSB, TSL1, TSL2, ECNT, EDET for totem-pole or Sinking signal
TSA
2-3 Configures loading resistor on NTST, NTSB, TSL1, TSL2, ECNT, EDET for Sourcing signal
1-2 Configures NTST, NTSB, TSL1, TSL2, ECNT, EDET to accept a Sinking signal
TSB
2-3 Configures NTST, NTSB, TSL1, TSL2, ECNT, EDET to accept either a totem-pole or Sourcing signal
1-2 Configures loading resistor on DLTC and DLBC for totem-pole or Sinking signal
DLA
2-3 Configures loading resistor on DLTC and DLBC for Sourcing signal
1-2 Configures DLTC and DLBC to accept a Sinking signal
DLB
2-3 Configures DLTC and DLBC to accept either a totem-pole or Sourcing signal
1-2 Directs the CCL CAN signal to the RTRC
CCL
2-3 Directs the CCL CAN signal to the 186C
1-2 Directs the CCH CAN signal to the RTRC
CCH
2-3 Directs the CCH CAN signal to the 186C
1-2 Directs the HC1L CAN signal to the RTRC
HC1L
2-3 Directs the HC1L CAN signal to the 186C
1-2 Directs the HC1H CAN signal to the RTRC
HC1H
2-3 Directs the HC1H CAN signal to the 186C
ON Connects HC1 CAN channel Shield to Chassis
HC1S
OFF Disconnects HC1 CAN channel shield from CHASSIS
ON Connects HC2 CAN channel Shield to Chassis
HC2S
OFF Disconnects HC2 CAN channel shield from CHASSIS
ON Connects RC CAN channel Shield to Chassis
RCS
OFF Disconnects RC CAN channel shield from CHASSIS
ON Connects CC CAN channel Shield to Chassis
CCS
OFF Disconnects CC CAN channel shield from CHASSIS
ON Connects LC CAN channel Shield to Chassis
LCS
OFF Disconnects LC CAN channel shield from CHASSIS
ON Connects DL Car Diagnostics Link Shield to Chassis
DLS
OFF Disconnects DL Car diagnostic shield from CHASSIS
ON Connects SDLC channel Shield to Chassis
GCS
OFF Disconnects SDLC channel shield from CHASSIS

E2005, 2006 THYSSENKRUPP ELEVATOR 6-13 Printed in USA December, 2006

ON-CARD DIAGNOSTICS TROUBLESHOOTING

IOC - Wire Jumper Definitions

Jumper Position Function
ON If there is NO Front Car DOOR
JPDA-JPDB
OFF If there is a Front Car DOOR
ON If there is NO REAR Car DOOR
JPDB-JPDC
OFF If there is a REAR Car DOOR
ON If there are NO Front HOISTWAY DOORS
JPDC-JPDD
OFF If there are Front HOISTWAY DOORS
ON If there are NO REAR HOISTWAY DOORS
JPDD-JPDE
OFF If there are REAR HOISTWAY DOORS
ON If ETSX is not required
123-123A
OFF If ETSX is required
121-122 ON
DZA-125 ON If A17 code
DZB-126 ON
125-126 ON
DZA-121 ON If not A17 code
DZB-122 ON

IOC - Jumper Settings

Door Zone, Leveling, Terminal Backup COMM Shields
Standard Optical TAC50-04 Tape Jumper Always
Jumper
System Selector
HC1S Varies per Car
DZ 2-3 1-2
HC2S ON
LVA 2-3 1-2
RCS ON
LVB 2-3 1-2
CCS ON
TSA 2-3 1-2
LCS ON
TSB 2-3 1-2
DLS ON
DLA 2-3 1-2
GCS Varies per Car
DLB 2-3 1-2

CAN Routing
Jumper Always
CCH 2-3
CCL 2-3
HC1H 2-3
HC1L 2-3

E2005, 2006 THYSSENKRUPP ELEVATOR 6-14 Printed in USA December, 2006

ON-CARD DIAGNOSTICS TROUBLESHOOTING

186C - LED On-Card Diagnostics

LED Description Color LED State (1=ON, 0=OFF) Condition Status

Needs Z-Modem software

Repeated upload
0 sec. 1 sec. 2 sec.

Lost RAM job image.

STAT Microproces- RED Repeated
sor Status
0 sec. 1 sec. 1.5 sec.

Bad Upload - Reload Software

Repeated
0 sec. 1 sec. 2 sec.

EBAD and EGOOD alternate ETSD is not setup

EBAD ETSD Bad RED EBAD on constant Good setup, but a fault is pres-
ent
EBAD and EGOOD alternate ETSD is not setup
EGOOD ETSD Good GREEN
EGOOD on constant Good setup and no faults
ON WATCHDOG is active
WD Watchdog GREEN
OFF WATCHDOG is inactive

E2005, 2006 THYSSENKRUPP ELEVATOR 6-15 Printed in USA December, 2006

ON-CARD DIAGNOSTICS TROUBLESHOOTING

Battery Regulator Car - LED Diagnostics, On-Card Diagnostics

LED Description Color Charge State Decode Chart
STAT1 Status 1 Green LED STAT1 LED STAT0 Condition
STAT0 Status 0 Green ON ON Trickle Charge
ON OFF Bulk Charge
OFF ON Over Charge
OFF OFF Float Charge

2407BC Brake Regulator - LED Diagnostics, On-Card Diagnostics

LED Description Color LED State Status

BAD Faults RED ON A Fault has occured
GOOD Faults RED ON No Faults
P5 5V RED ON 5V Supply working properly
LED2 GDS Indicator GREEN ON GDS is working properly
LED3 GDS Indicator GREEN ON GDS is working properly

CLW ( CAN Loadweigher ) - LED Diagnostics, On-Card Diagnostics

LED Description Color LED State (1=ON, 0=OFF) Condition Status

LVDT out of range
Repeated
0 sec. 1 sec. 2 sec.

LVDT is in range and circuit is

Repeated working properly
STAT Status GREEN
0s 1s 2s 3 s 3.5 s

CAN Communication Error

Repeated
0 sec. 1 sec. 2 sec.

E2005, 2006 THYSSENKRUPP ELEVATOR 6-16 Printed in USA December, 2006

ON-CARD DIAGNOSTICS TROUBLESHOOTING

2407MC Motion Controller Card - LED Diagnostics, On-Card Diagnostics

LED Description Color LED State (1=ON, 0=OFF) Status

Software is Runnig Properly
Repeated
0 sec. 1 sec. 2 sec.

POWER_ON Power GREEN Needs ZMODEM Software upload

Repeated
0 sec. 1 sec. 2 sec.

*Continuous On
A fault that won’t permit elevator op-
eration. A steady red LED will also oc-
cur during Car motion if NTSD is clamp-
*Continuous On
ing the speed dictation, but a fault
won’t be logged. Temporary on original
NTSD clamp.
DRIVE_FAUL A fault has occurred. Go into the LCD
Drive Fault RED
T diagnostics menu to display the fault.
Once the fault display has been se-
Flashing lected and then exited, the red LED will
revert to steady on or off operation, de-
pending upon whether or not the fault
permits elevator operation.
OFF

TORQUE_LI Torque *Continuous On Drive encountering torque limit.

Yellow
MIT Limit OFF Drive not encountering torque limit
*If all three LEDs are on, then no software is loaded

E2005, 2006 THYSSENKRUPP ELEVATOR 6-17 Printed in USA December, 2006

ON-CARD DIAGNOSTICS TROUBLESHOOTING

CWIK - Shunt Jumper Definitions

Jumper Position Status Function
OFF Default For Sourcing Signals - DLB, DLT, NCNT, NDET, ECNT, EDET
JP1 1-2 For Sinking or Totem Pole Signals - DLB, DLT, NCNT, NDET, ECNT, EDET
2-3 Not Used
OFF For Sinking Signals - DLB, DLT, NCNT, NDET, ECNT, EDET
JP2 4-5 Not Used
5-6 Default For Sourcing or Totem Pole Signals - DLB, DLT, NCNT, NDET, ECNT, EDET
OFF Default For Sourcing Signals - LVU, LVD, DZ1, DZ2
JP3 1-2 For Sinking or Totem Pole Signals - LVU, LVD, DZ1, DZ2
2-3 Not Used
OFF For Sinking Signals - LVU, LVD, DZ1, DZ2
JP4 1-2 Not Used
2-3 Default For Sourcing or Totem Pole Signals - LVU, LVD, DZ1, DZ2
OFF Default For Sourcing Signals - ENCA, ENCA\, ENCB, ENCB
JP5 7-8 For Sinking or Totem Pole Signals - ENCA, ENCA\, ENCB, ENCB
8-9 Not Used
OFF For Sinking Signals - ENCA, ENCA\, ENCB, ENCB
JP6 10-11 Not Used
11-12 Default For Sourcing or Totem Pole Signals - ENCA, ENCA\, ENCB, ENCB
OFF Default For Sourcing Signals - NCNT, NDET, ECNT, EDET
JP7 2-1 For Sinking or Totem Pole Signals - NCNT, NDET, ECNT, EDET
3-4 Not Used
OFF For Sinking Signals - NCNT, NDET, ECNT, EDET
JP8 4-5 Not Used
5-6 Default For Sourcing or Totem Pole Signals - NCNT, NDET, ECNT, EDET
OFF Default For Sourcing Signals - LVUR, LVDR, DZ1R, DZ2R
JP9 7-8 For Sinking or Totem Pole Signals - LVUR, LVDR, DZ1R, DZ2R
8-9 Not Used
OFF Default For Sinking Signals - LVUR, LVDR, DZ1R, DZ2R
JP10 10-11 Not Used
11-12 For Sourcing or Totem Pole Signals - LVUR, LVDR, DZ1R, DZ2R

E2005, 2006 THYSSENKRUPP ELEVATOR 6-18 Printed in USA December, 2006

ON-CARD DIAGNOSTICS TROUBLESHOOTING

CWIK - Shunt Jumper Definitions (continued)

Jumper Position Status Function
ON Encoder Channel A Shield to Chassis
JP11
OFF Default Encoder Channel A Shield Floating
ON Encoder Channel B Shield to Chassis
JP12
OFF Default Encoder Channel B Shield Floating
ON Telephone Shield to Chassis
JP13
OFF Default Telephone Shield Floating
ON Can Communication Shield to Chassis
JP14
OFF Default Can Communication Shield Floating
ON Diagnostics Link Split Termination Capacitor to Chassis
JP15
OFF Default Diagnostics Link Split Split Termination Capacitor Floating
ON Can Communication Split Termination Capacitor to Chassis
JP16
OFF Default Can Communication Split Split Termination Capacitor Floating
ON Diagnostics Link Shield to Chassis
JP17
OFF Default Diagnostics Link Shield Floating

CWIK - MTA Wire Loop Jumper Definitions

Jumper Position Status Function
ON Default Car Safety Switch
CON115
OFF
ON Default Emergency Exit
CON116
OFF
ON Default Slack Rope Switch
CON117
OFF
ON Default Car Movement Lock Switch
CON117A
OFF
ON Default Car Top Stop Switch
CON118
OFF
ON Default Front Main Cop Stop Switch
CON119
OFF
ON Default Front Auxiliary Cop Stop Switch
CON120
OFF
ON Default Rear Main Cop Stop Switch
CON120A
OFF
ON Default Rear Auxiliary Cop Stop Switch
CON120B
OFF

CN - LED On-Card Diagnostics

LED Description Color LED State (1=ON, 0=OFF) Condition Status

Repeated CAN Communication is not

Start-up
0 sec. 1 sec. 2 sec. yet established.

Software is running properly.

STAT Status Green Repeated
0 sec. 3.5 sec. 7 sec.

CAN Communication Error.

Repeated
0 sec. 1 sec. 2 sec.

Continuous ON 5V Supply is Operational

STAT Power Green Anytime
Continuous OFF Bad Fuse or Connection

E2005, 2006 THYSSENKRUPP ELEVATOR 6-19 Printed in USA December, 2006

ON-CARD DIAGNOSTICS TROUBLESHOOTING

CN - Shunt Jumper Definitions

Jumper Position Function Description
OFF Car Node #1
OFF Car Node #2
OFF Car Node #3
OFF Car Node #4
JP1 Board Identification
ON Car Node #5
ON Car Node #6
ON Car Node #7
ON Car Node #8
OFF Car Node #1
OFF Car Node #2
ON Car Node #3
ON Car Node #4
JP2 Board Identification
OFF Car Node #5
OFF Car Node #6
ON Car Node #7
ON Car Node #8
OFF Car Node #1
ON Car Node #2
OFF Car Node #3
ON Car Node #4
JP3 Board Identification
OFF Car Node #5
ON Car Node #6
OFF Car Node #7
ON Car Node #8
ON Enable
JP4 CAN Comm Shield
OFF Disable
ON Enable
JP5 S/W Upload (Prov)
OFF Disable
1-2 On Board Port Only
JP6 2-3 OFF Board (Expansion) SPI Steering
2-3 OFF Board (Expansion) Only
1-2 On Board Port Only
JP7 2-3 OFF Board (Expansion) SPI Steering
1-3 OFF Board (Expansion) Only
OFF On Board Port Only
JP8 OFF OFF Board (Expansion) SPI Steering
1-2 OFF Board (Expansion) Only

HN - LED On-Card Diagnostics

LED Description Color LED State Status
ON 5V Supply is Operational
P5 Status Green
OFF Bad Fuse or Connection
Software Running Properly
Repeated
0 sec. 4 sec. 8 sec.

Repeated CAN Communication Error

STAT Power Green
0 sec. 1 sec. 2 sec.

SPI Loop ERROR

Repeated
0 sec. 1 sec. 2 sec.

E2005, 2006 THYSSENKRUPP ELEVATOR 6-20 Printed in USA December, 2006

CAN SHIELD CONFIGURATION TROUBLESHOOTING

CAN Resistive Loading and Shield Configurations

To ensure that the CAN Channels for the Car and the Hoistway S At CN - See Figure 6.
communicate with minimum errors and maximum efficiency,
Remove JP11
the CAN nodes for each channel must have shields and
Remove JP12
resistive loading properly configured. Failure to ensure that
these configurations are established may result in erratic or
intermittent CAN node communication. Fixtures connected to
the effected CAN nodes may function intermittently or not at
all. Excessive CAN errors on the Group CAN (Channel 3) can
JP11,
cause devices in the duct to fail.
JP12
Car CAN Chanhel 2 andJP13

The Car CAN Channel (Channel 2) is less complex than the

Hoistway Channel (Channel 3). Use the following steps to
verify that Car Channel 2 is properly shielded and resistive R20 and
loaded for optimum communication: R21

1. Car CAN Link Shield Configuration (SHCC).

S At IOC - See Figure 4. Figure 6 - CN Card Jumper Locations
Jumper CCS 1-2
S At CLW for no shield connection - See Figure 7.
Remove JP2
Remove JP3
CSS
Jumper JP1 thru JP4

HC1S
Jumper

Figure 4 - IOC Card Jumper Locations

S At CWIK - See Figure 5

Jumper JP14 1-2 Figure 7 - CLW Card Jumper Locations

2. Car CAN Link Resistive Loading Configuration (CCH/L)

S Enable termination on the 186C card - See
JP14 Figure 8.
Jumper CANCT 1-2
Jumper CANCC 1-2
S Enable termination on on the CWIK card - See
JP16 Figure 5
Populate Resistors R1 and R2: 60.4 Ohms
R1 & R2 Jumper JP16 1-2

Figure 5 - CWIK Card Jumper Locations

E2005, 2006 THYSSENKRUPP ELEVATOR 6-21 Printed in USA December, 2006

CAN SHIELD CONFIGURATION TROUBLESHOOTING

riser in the group, an individual repeater for each and all risers
CANBT, CANBC, CANCT within that group is required.. Proper shield and resistive load
& CANCC configuration is required in order to reduce CAN communica-
tion errors to a minimum.

The following steps must be taken to insure that Hoistway

Channel 3 is properly shielded and resistive loaded for
optimum communication:

3. Hall CAN Link Shield Configuration (SHHC1) - Without Re-

peaters..
S Enable shield grounding at IOC on controller con-
Figure 8 - 186 Card Jumper Locations nected to HN riser cable - See Figure 4
S Disable termination at UDC-F and UDC-R, if pres- S Disable shield grounding on IOC at all other con-
ent - See Figure 9. trollers - See Figure 4

Remove Resistors R105 and R106 Remove jumper HC1S

S Enable shield grounding on HN at end of HN riser
- See Figure 10
R105 and R106
Jumper JP10 1-2
Jumper JP11 1-2

CON3

Figure 9 - UDC Resistor Locations

S Disable termination at all CN card’s connected to JP10, JP11,

and JP12
CCH/L, if present - See Figure 6.
Remove R20 and R21
Remove Jumper JP13
S Disable termination on the CLW card - See
Figure 7.
Remove Jumpers JP1, JP4
Hoistway CAN Channel 3 Figure 10 - HN Card Jumper Locations

The Hoistway CAN Channel 3 can be more complex depend- S Disable shield grounding on all other HN’s - See
ing on how many cars and how many risers are involved in the Figure 10.
final installation. Failure to properly shield and resistive load Remove JP10 and JP11
this channel will result in excessive CAN communication
S Disable shield grounding at all CN’s connected to
errors that will prevent other CAN commands such as TECCR,
HC1H/L if present - See Figure 6.
TECF/R, and TECC from functioning correctly as well as any
utilization of the Can Loader tool. Excessive CAN communica- Remove JP11 and JP12
tion errors will also cause intermittent operation of the S Disable shield grounding at all PI B’s if connected
hoistway devices attached to the hoistway CAN nodes. On to HC1H/L
any installation having only 1 riser, CAN Repeaters will not be
required. However, on all installations that have more than 1 Remove JP11 and JP12

E2005, 2006 THYSSENKRUPP ELEVATOR 6-22 Printed in USA December, 2006

CAN SHIELD CONFIGURATION TROUBLESHOOTING

4. Hall CAN Link Resistive Loading (HC1H/L) - Without Re- Jumper JP11 1-2
peaters Jumper JP12 2-3
S Enable termination at the 186C on the controller S Disable shield grounding on all other CN’s for a
connected to HN riser cable - See Figure 8. group if present - See Figure 8.
Jumper CANBT 1-2 Remove Jumper JP11 and JP12
Jumper CANBC 1-2 S Disable shield grounding on all PI B’s if connected
S Enable termination at end of HN riser - See to HC1BH/L
Figure 10.
Insert plug with 120 Ohm resistor into end Remove Jumper JP11 and JP12
HN CON3 (OUT) (bottom of riser)
186C to 186C Segment
S Disable termination on 186C’s at all other control-
lers - See Figure 8. S Enable termination at 186C on Car Controller #1
and at the last car in the group. (Car Controller #n)
Remove jumper CANBT - See Figure 8.
Remove jumper CANBC
NOTE: Because of the order in which controllers are cross
S Disable termination at all CN’s connected to
connected keep in mind that termination should be enabled
HC1H/L if present - See Figure 8.
at the two controllers located at opposite ends of the HC1H/L
Remove R20 and R21 cross-connect cables.
Remove Jumper JP13 Jumper CANBT 1-2
S Disable termination at all PI B’s that are connected Jumper CANBC 1-2
to HC1H/L
S Disable termination on 186C’s at all other control-
Remove R29 and R30 lers - See Figure 8.
Remover Jumper JP13
Remove Jumper CANBT
5. Hall CAN Link Shield Configuration - With Repeaters - See Remove jumper CANBC
Figure 4.
S Disable termination at all CN’s connected to
IOC to IOC Segment - SHHC1 HC1H/L if present - See Figure 8.

S Enable shield grounding at IOC on controllers lo- Remove R20 and R21
cated at the each end of the HC1H/L segment - See Remove Jumper JP13
Figure 4. Each HN Riser Segment HC1BH/L
Jumper HC1S 1-2 S Add resistor termination jumper to load side
S Disable shield grounding on IOC at all other con- of repeater
trollers - See Figure 4. S Enable termination at end of HN riser
Remove jumper HC1S S Insert plug with 120 Ohm resistor into end HN
S Disable shield grounding at all CN’s connected to CON3 (OUT) (bottom of riser)
HC1H/L if present - See Figure 6. S Disable termination at all CN’s connected to
Remove JP11 and JP12 HC1H/L, if present - See Figure 8.

Each HN Riser Segment HC1BH/L - SHC1B Remove R20 and R21

Remove Jumper JP13
S Enable shield grounding on HN at end of HN riser
- See Figure 10. Lobby Panel Segment
Jumper JP10 1-2 S Add termination jumper (120 Ohms) to load side of
Jumper JP10 2-3 repeater
S Disable shield grounding on all other HN’s - See S Enable termination at end of Lobby Panel Segment
Figure 10. S On Lobby Panel CN - See Figure 8.
Remove JP10 and JP11 Install R20 and R21 (60.4 Ohms each)
S Disable shield grounding on all CN’s connected to Remove Jumper JP13
HC1BH/L if present - See Figure 6. S Remove termination from PI B’s if connected to
HC1BH/L
Remove Jumper JP11 and JP12
Remove R29 and R30
Lobby Panel Segment Remove Jumper JP13
S Enable shield grounding on CN at end of Lobby
Panel Segment - See Figure 8.

E2005, 2006 THYSSENKRUPP ELEVATOR 6-23 Printed in USA December, 2006

TERMINATIONS and SHORTS
CAN Channel Resistive Loading Verification
1. Open the AC1 fuse holder to remove AC1 power on con-
troller to be checked.
2. Isolate the controller from the other controllers by discon-
necting the following signals on the CVRT of the controller
being tested.
S HC1H, HC1L, SHHC1
S GPSC, GNSC, SHG
S P24XC
NOTE: Insure that these signals are reconnected upon
completion of the CAN Channel testing!
3. Verify that no LED is illuminated on the IOC, 186C, or PSM
modules.
4. Record what the Ohmmeter displays with leads shorted
and not shorted. This will help to verify the accuracy of
your test meter.
5. Car CAN Link (CCH/L), CONN 2 on the IOC
S CCH to CCL:
Assuming termination jumpers and resistors are
set correctly then the resistance between CCH and
CCL should read ~60 Ohms.
If the resistance is not approximately 60 Ohms
then the termination jumpers and resistors are set
incorrectly. Verify the correct jumper and resistor
settings on 186C and all termination points on the
CC link (Typically - CN, CLW, UDC-F, UDC-R, and
CWIK) as described in the CAN Shield and Resistive
Loading Procedures.
If this resistance is not a divisor of 120 Ohms then
suspect wires crossed, wrong value termination
resistors, or shorts to other circuits.
S CCH(L) to SHCC:
Assuming termination jumpers and resistors are
set correctly then the resistance between CCH(L)
and SHCC should read open circuit.
If the resistance is equal to what was measured
between CCH and CCL then there is a short
between SHCC and CCH(L).
If the resistance is not the value measured between
CCH and CCL then suspect shorts to other circuits.
E2005, 2006 THYSSENKRUPP ELEVATOR
TROUBLESHOOTING
6. Hall CAN Link (HC1H/L), CONN 27 on the IOC
S HC1H to HC1L
Assuming termination jumpers and resistors are
set correctly then the resistance between HC1H
and HC1L should read approximately 60 Ohms.
If the resistance is not approximately 60 Ohms
then termination jumpers and resistors are set
incorrectly. Check jumper and resistor settings on
186C and all termination points on the HC1 link
(Typically - HN, CN, CLW, and Repeater.)
If this resistance is not 120 Ohms divided by an
integer then suspect wires crossed, wrong value
termination resistors, or shorts to other circuits.
S HC1H or HC1L to SHHC1
Assuming termination jumpers and resistors are
set correctly then the resistance between HC1H or
HC1L and SHHC1 should read open circuit.
If the resistance is equal to what was measured
between HC1H and HC1L then there is a short
between SHHC1 and HC1H or HC1L depending on
which wire is being tested.
If the resistance is not the value measured between
HC1H and HC1L then suspect shorts to other
circuits.
NOTES:
S Finding the problem faster:
S If a short is detected then try to cut the problem in half to
find the short.
After you know that there is short in the hall riser cabling
remember that the riser is series connected so going to the
middle node, unplugging the cable, and checking for a
short by measuring back to the controller and measuring
toward the end node may prove a time saver.
If you determine that the short is between the middle node
and the end of the riser then go to the node halfway be-
tween where you are now and the end of the link.
Repeating this procedure should get you to the problem
faster than checking the nodes in series.
S Keep in mind that the termination resistance measured will
change if the cable is disconnected. This test should result
in a measurement of 120 Ohms instead of 60 Ohms. When
all shorts are removed and termination is correct then the
measurement taken should be 60 Ohms. Also, keep in
mind that there can be multiple shorts at multiple locations.
6-24 Printed in USA December, 2006
CAN Error Descriptions and Troubleshooting TROUBLESHOOTING

CAN Error Descriptions and Troubleshooting

Troubleshooting an offline CAN node

1. Issue a TECF/R and TECC to try to get the board back on-
line.
2. nsure that the CAN Channel is properly terminated per the
instructions provided.
3. Inspect the offline node and make sure it is powered up,
the communication connection is intact, and no fuses are
blown. Verify that the STAT LED is blinking normally.
4. Swap the non-communicating node with one that is com-
municating and repeat. If the Non-communicating node
swaps with the board, replace the node with a new one.

DHNF/R Command
The DHNF/R command will display to the user the Front or
Rear Hall riser nodes and the associated error conditions with
each node. Below is a screen shot and description of the IMS
output from the DHNF/R command: See Figure 11.

HN: HN number.
On: 1 if the node is Online. 0 if the node
is Offline.
RxTot: Total number of messages received from
the HN.
Car: Car number for this command.
Flr: Floor where HN is located.
Ports: Port mapping of HN.
Ver: Version of HN software.
RxO: Number of Rx Buffer Overflow
interrupts occurred on HN CAN controller.
BOff: Number of Bus Off interrupts occurred
on HN CAN controller.
TxEr: Number of Tx Errors currently in
the HN CAN controller.
RxEr: Number of Rx Errors currently in the
HN CAN controller.

Figure 11 - Description of IMS Output from the DHNF/R

and Error Conditions
NOTE: RxTot cannot be cleared. The CAN error counters (RxO,
BOff, TxEr, RxEr) are cleared every time a DHNF/R command
is issued.

E2005, 2006 THYSSENKRUPP ELEVATOR 6-25 Printed in USA December, 2006

CAN Error Descriptions and Troubleshooting TROUBLESHOOTING

DHNF/R Troubleshooting If the HN riser is unable to teach, check the following:

On
If On is ever 0, the node is offline. Check the following:
S Is the HN powered?
S Is the HN’s CAN channel properly connected?
S Is JP9 on the HN in the 1-2 position?
S Has the HN been taught correctly? If not, see teach trouble
shooting below.
S Does the HN network have proper CAN termination?
S Are all the HN’s in that riser properly powered?
S Are all the HN’s in that riser properly connected to CAN?
S Is JP9 correctly positioned on all HN’s in that riser?
S Is the Teach line correctly connected to every HN in the ris-
er?
S Does the riser and whole HN Network have proper termina-
tion?
S Does the number of HN’s physically in the riser match the
number in the DHNF/R command?

RxO, BOff, TxEr, RxEr

If RxO, BOff, TxEr, RxEr fields are ever non-zero, and remain
non-zero, then the CAN bus is in question. Check the
following:
S Is the CAN bus properly terminated?
S Do the HN’s have proper voltage?
DCN Command
The DCN command will display to the user the Car CN nodes
and the associated error conditions with each node. Below is
a screen shot and description of the IMS output from the DCN
command. See Figure 12.

Teach Troubleshooting (TECF/TECR command)

On: 1 if the node is Online. 0 if the node is Offline.

RxTot: Total number of messages received from the CN.
ID: CN Node ID.
Ch: CAN Channel of CN.
SP: Number of shared ports.
TP: Total number of ports

NOTE: RxTot cannot be cleared.

Figure 12 - Results of DCN command in Car Remote Fast

E2005, 2006 THYSSENKRUPP ELEVATOR 6-26 Printed in USA December, 2006

CAN Error Descriptions and Troubleshooting TROUBLESHOOTING

DCN Troubleshooting CNN Comand

On
The CNN command will display to the user the three CAN Links
If On is ever 0, the node is offline. Check the following: and the associated error conditions with each link. Below is a
S Is the CN powered? screen shot and description of the IMS output from the CNN
command. See Figure 13.
S Is the CN’s CAN channel properly connected?
S Is JP14 on the CN in the 1-2 position?
S Does the CN network have proper CAN termination?
S Are jumpers JP4-8 on the CN properly configured?

CAN Diagnostic Counters CAN Status

Ch: CAN Channel Ch: CAN Channel
RxTot: Total number of messages received on that Ctrl Mode: State of CPU CAN Controller.
channel. nrml: CAN Controller is in normal mode
TxTot: Total number of messages transmitted on that RESET: CAN Controller is in reset mode,
channel. will not send or receive.
RxBufO: Total number of times the CAN driver rx buffer
overflowed. Bus Stat: State of CAN Bus.
TxBufO: Total number of times the CANdriver tx buffer on: CAN Bus is On and functional
overflowed. OFF: CAN Bus is OFF and not functioning
BusOf: Total number of Bus Off interrupts from the CPU
CAN controller. Rx Errs: Number of Receive Errors currently in the CPU CAN
BusEr: Total number of Bus Error interrupts from the CPU CAN controller.
controller. Tx Errs: Number of Transmit Errors currently in the CPU CAN
ErWarn: Total number of Error Warning interrupts from the controller.
CPU CAN controller.
DatOvr: Total number of Data Overrun interrupts from the This data is read directly from the CAN Controller and cannot be cleared.
CPU CAN controller.
Ch x Error Capture:
Counters are cleared with CNNC command or a Power Cycle. Description of what happened on the CAN Bus when a Bus Error occurred.

Figure 13 - CAN Links and Error Conditions

CNN Troubleshooting RxBufO, TxBufO, BusOf, BusEr, ErWarn, DatOvr

RxTot, TxTot If these fields are ever non-zero, and remain non-zero, then
the CAN bus is in question. Check the following:
If RxTot or TxTot are ever 0, check that nodes are connected S Is the CAN bus properly terminated?
to that channel. If nodes are connected and RxTot and TxTot S Do all the nodes on the CAN bus have proper voltage?
remain 0, follow the troubleshooting guide below to find CAN
bus problems or above to find CN or HN communication
problems.

E2005, 2006 THYSSENKRUPP ELEVATOR 6-27 Printed in USA December, 2006

CAN Error Descriptions and Troubleshooting TROUBLESHOOTING

This page
intentionally
left blank.

ENIL THYSSENKRUPP ELEVATOR 6-28 Printed in USA NIL