HOSP 1502-

FUNDAMENTALS OF
SERVICE OPERATIONS
MANAGEMENT
VENCOVER COMMUNITY COLLEGE

BY- HARPREET SINGH

000472133
PART A

1. The Indigenous Tourist Association of Canadian (ITAC) is a national organization in Canada

that supports and advertises Indigenous tourist organizations and enterprises. It was established

in 2015 it is the nation's top source for information on Indigenous travel. In addition to creating

and growing a vibrant Indigenous tourism business, ITAC's main goal is to protect and maintain

Indigenous cultures, land, and traditions.

ITAC supports Indigenous tourism operators by enabling marketing and promotion initiatives,

encouraging partnerships and collaborations, offering training and capacity-building programs,

and lobbying on their behalf. (Tourism Industry Association of Canada - Indigenous Tourism

Association of Canada, n.d.) The group works closely with Indigenous companies to improve the

participation of Indigenous communities in the tourism sector and to open up economic

opportunities. Improved stability and being genuine to Indigenous tourist products are among

ITAC's goals.

2. The World's Indigenous Tourism Alliance (WINTA), a global organization, works to assist

and promote Indigenous tourism all over the world. A global network of Indigenous

communities, businesses, and organizations called WINTA aims to develop sustainable travel

while upholding Indigenous rights, customs, and traditions. It was started in the year 2002.

On WINTA, there is cooperation, advocacy, and knowledge sharing. The alliance facilitates the

exchange of tourist models, cultural norms, and best practices among Indigenous communities

around the world. It promotes Native American tourism as a means of boosting the economy,

preserving culture, and empowering people. Additionally, WINTA works with governments,

tourist industry stakeholders, and global organizations to make certain that Indigenous tourism
gets incorporated into larger tourism initiatives. (World Indigenous Tourism Alliance (WINTA) -

Leisure, Travel & Tourism - Overview, Competitors, and Employees, n.d.)

3. Numerous factors make indigenous tourism essential, including:

Indigenous tourism provides an opportunity for Indigenous communities to showcase and

preserve their rich cultural history. By showcasing their traditions, languages such as arts, and

festivities to outsiders, indigenous peoples can conserve and revitalize their sense of culture as

well as pass on their expertise to younger generations. It aids in the fight against societal decay

and promotes pride and self-assurance among the Native American community. (Indigenous

Tourism: Empowering a Sustainable Future, 2022)

Empowerment and economic growth: Indigenous tourism offers Indigenous communities

chances for both economic growth and economic advancement. The tourist sector offers

indigenous company owners and organizations the opportunity to grow their communities'

economies, generate employment, and make money. This could then assist in bringing levels

down.

PART B

1. Australia's Indigenous culture, which is incredibly diverse and has existed for more than

65,000 years, is made up of Aboriginal and Torres Strait Islander people. Aboriginal and Torres

Strait Islander traditions are predicated on an intimate connection with the land, or "Country,"

and they place a significant focus on fostering a healthy coexistence between people and the

natural world.
Aboriginal culture is made up of hundreds of different linguistic groups, each of which has its

customs, spiritual convictions, and artistic representations. In Aboriginal culture, creation or

dreamtime stories are used to explain the origins of this land, the creatures, and the people.

Traditional dance, singing, and ceremonies are examples of cultural practices which are used for

passing on knowledge, commemorating, and maintaining strong community

relationships. (Studies, 2020)

2. Australian native tourism offers a wide variety of opportunities for interaction with and

education about indigenous and Torres Waterway Islander cultures. (Indigenous Australians and

the Environment, 2022)

 Guided social excursions led by Native aides allow visitors to explore expansive areas,

learn about indigenous lifestyles, and gain information about the social past of nearby

networks.

 Native social exhibitions feature entertainment, music, and services from the past.

Visitors can take in hypnotic performances that make use of live groups and classical

instruments.

 The craftsmanship and specialty studio: Native arts and art studios offer in-depth

encounters where guests may study traditional art forms such as dab artists, bark artists,

winding about, and cutting.

 Experiences with native cuisine offer a chance to recognize traditional bramble.

3. One of my favorite travel places would be Kakadu National Park, which is located in

Australia's Northern Territory. This UNESCO heritage site is not only breathtakingly beautiful,

but it also has great cultural and historical value to the local Aboriginal population.

One place to see rock art is in U birr, which is well-known for having an incredible collection of

Aboriginal artwork on the rocks. U birr depicts a range of themes and styles, including ancestral

characters, local fauna, and Dreamtime stories. (Kakadu National Park, 2017)

One place to see rock art is in Ubirr, which is well-known for having an incredible collection of

Aboriginal artwork on the rocks. Ubirr depicts a range of themes and styles, including ancestral

characters, local fauna, and Dreamtime stories. The rock art at Ubirr reveals the cultural practices

of the Aboriginal people and their strong ties to the earth.

The sceneries of Kakadu National Park, which include wetlands, rivers, magnificent waterfalls,

and escarpments, are gorgeous in addition to the rock art. A memorable experience would

involve exploring the recreation area's various habitats, going on guided walks, and getting to

know the unique vegetation.

4. The holistic perspective and close ties to the soil of Australia's Aboriginal and Torres Strait

Islander cultures are what I admire most. The Indigenous people's profound respect for the

country, and their natural surroundings, is inspiring. They understand the need of living in

harmony with the environment and the interconnection of all living things, and they see

themselves as stewards of the land. (Commisceo Global, 2019)

Through the ages, cultural practices and understandings have been passed down that show a deep

understanding of the land's natural patterns, periods, and goods. Traditional methods of hunting
and gathering, sustainable resource management, and the therapeutic properties of numerous

plants are well understood by Aboriginal and Torres Strait Islander people.

In addition, their cultural practices, which include art, song, dance, and storytelling, offer a

glimpse into their past, spiritual beliefs, and fundamental principles. In addition to being creative

manifestations, these traditions serve as a form of knowledge transmission, language

preservation, and community ties. Inspiring is the complexity and variety of Indigenous cultures

in Australia.

REFERENCES

1. Tourism Industry Association of Canada - Indigenous Tourism Association of Canada.

(n.d.). Tiac-Aitc.ca. Retrieved June 28, 2023, from

https://tiac-aitc.ca/cgi/page.cgi/_membership.html/3752-Indigenous-Tourism-

Association-of-Canada?attr=organization

2. World Indigenous Tourism Alliance (WINTA) - Leisure, Travel & Tourism - Overview,

Competitors, and Employees. (n.d.). Apollo.io. Retrieved June 28, 2023, from

https://www.apollo.io/companies/World-Indigenous-Tourism-Alliance--WINTA-/

5569e0f073696425dbbda800

3. Indigenous Tourism: Empowering a Sustainable Future. (2022, March 22). Checkfront.

https://www.checkfront.com/blog/indigenous-tourism/#:~:text=Indigenous%2Dled

%20tourism%20fosters%20reconciliation
4. Studies, A. I. of A. and T. S. I. (2020, July 12). Indigenous Australians: Aboriginal and

Torres Strait Islander people. Aiatsis.gov.au. https://aiatsis.gov.au/explore/indigenous-

australians-aboriginal-and-torres-strait-islander-people#:~:text=Australia

5. Indigenous Australians and the Environment. (2022). Britannica Kids.

https://kids.britannica.com/students/article/Indigenous-Australians-and-the-

Environment/629318

6. Kakadu National Park. (2017). Parksaustralia.gov.au.

https://parksaustralia.gov.au/kakadu/

7. Commisceo Global. (2019). Australia - Culture, Customs and Etiquette. Commisceo-

Global.com. https://www.commisceo-global.com/resources/country-guides/australia-

guide\