FAQ MONACO

TELEWORKING SCHEME
2021 Edition
 Monaco Teleworking Scheme
2021 Edition
Contents

A. Smart Ways of Working - 10 Principles 4

B. Roles & Responsibilities 5
1. What are the responsibilities of a teleworking employee? 5
2. What are the responsibilities of the line manager? 5
3. What are the responsibilities of the Matrix manager/ Project functional manager ? 5
C. Eligibility & conditions 6
4. Who is eligible to teleworking scheme? 6
5. Can teleworking be imposed? 6
6. Who is responsible for approving a teleworking request? 6
7. How many days can be teleworked? 6
8. Can half days be teleworked? 7
9. Can teleworking days be changed? 7
10. Where can teleworking be performed from? 7
11. When can teleworking start? 7
12. Can teleworking be terminated? 8
D. Benefits 9
13. What financial support is SBM Offshore providing to teleworkers? 9
14. What equipment does SBM Offshore provide to teleworkers? 9
15. Can personal equipment be used to telework? 9
16. Will SWILE credits and transportation allowance be maintained? 10
E. Legal framework 11
17. During teleworking days, is there any mandatory working hours? 11
18. To which extent are teleworkers covered by SBM Offshore insurance? 11
19. Does teleworking scheme impact the Monaco pension scheme? 11
F. IT set up 12
20. Before applying to teleworking scheme, what should the employee check to ensure the right working
conditions? 12
21. What to do in case of a non-functional home internet connection? 12
22. What to do in case of non-functional sbm offshore materials? 12
23. What is the recommended equipment? 12
G. Administrative process 13

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 1 of 16

24. Is there a specific booking code for teleworking days? 13
25. What is the administrative process? 13
26. How to apply to teleworking scheme? 14
27. How to generate the teleworking amendment? 16

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 2 of 16

 PREFACE

Work From Home (WFH) – at SBM Offshore Group level – is one stream of SBM’s Smart Ways of Working and
refers to the act of working from home and not in the office.

From a Monaco perspective, “Work from Home” means to “Travail à distance” and corresponds to an
exceptional scheme which was put in place by the Monaco, French and Italian governments to allow Monaco
employees to work permanently or part-time from home during the pandemic.

At the date of publication of this document, this framework is extended until November 15th, 2021. Consequently,
after this date “Teleworking” will become the only legal framework in Monaco under which an employee can
work from his/her own home place. This means that from this date on, employees need to be covered by a
Teleworking amendment and to define specific teleworking days.

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 3 of 16

A. Smart Ways of Working - 10 Principles
On May 31st, 2021 a set of SBM Smart Ways of Working (SWW) Principles was shared with all SBMers. As
a reminder the 10 principles are the following:

SMART WAYS OF WORKING: PRINCIPLES

Our Core Values of Integrity, Care, Entrepreneurship, and Ownership lead and guide the following:

1. Your SBM office remains your base work location

remote work, i.e., from home, provides additional flexibility but is not a contractual right.
2. Remote working is offered to SBMers to support health & wellbeing, efficiency, and performance
so long as your remote conditions constitute a safe and efficient workplace.
3. Your individual and/or team scope of work is the key driver in remote working decisions
a combination of office and remote work is the base case, and entirely remote work is not applicable.
4. Remote working is regulated and organized by each location
based on clear rules and boundaries, accounting for local legislation, scope of work, and culture.
5. SBMers will come to the office when requested by their Manager
6. Our SBM offices are the primary environment where we collaborate, innovate, network, learn, and socialize
7. Each SBMer belongs to a local SBM office or group
this supports cohesion and our sense of belonging.
8. The hybrid of remote and office work will require us to adopt different work behaviors and practices
We will learn to work and interact differently in this hybrid way of working
9. Your personal and professional lives are separate
worktime is dedicated to work, either remote or in the office, and time off is proper time off.
10. Smart Ways of Working, Principles, and local rules will continue to evolve and adapt
as we learn and continuously improve.

These SWW principles form the basis for all SBM Offshore locations to develop and implement their SWW
going forwards. SBM Offshore believes they will offer SBMers greater flexibility in their work/life balance and
have positive effects on Health & Wellbeing, Diversity & Inclusion, Performance and Delivery.

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 4 of 16

 B. Roles & Responsibilities
1. WHAT ARE THE RESPONSIBILITIES OF A TELEWORKING EMPLOYEE?
Before applying for teleworking scheme, an employee should make sure the below pre-requisites are well agreed
and will be respected:
- Having at home a working set up and environment that is safe, healthy and allows performance
- Discussing the request with his/her Line Manager to check eligibility and then agreeing on the teleworking
days and their sequence
- Understanding and accepting that the office remains the base working location. When required by
business/project, any teleworking employee can be requested to be in the office on usual teleworking
days
- Respecting all SBM Offshore local working rules in the office as at home
- Finding the right balance between professional requirements and personal life, respecting working and
resting times to secure proper health
If all the above points cannot be met, then teleworking cannot be implemented.

2. WHAT ARE THE RESPONSIBILITIES OF THE LINE MANAGER?

Any Line Manager must consider the below elements when receiving teleworking requests from team members:
- The team organization and presence have to be in line with business/project requirements
- Requesting team members to come to the office within a reasonable delay - when required by the
business. Unless there is an urgent matter, the request should be done 2 days in advance.
- Ensuring the application of all SBM Offshore working rules at all times.
- Making sure team members find the right balance between professional requirements and personal life,
respecting working and resting times to secure proper health

3. WHAT ARE THE RESPONSIBILITIES OF THE MATRIX MANAGER/

PROJECT FUNCTIONAL MANAGER?
Matrix and Project Functional Managers are invited to share:
- Their business needs with Line Managers
- Feedback on organizational related matters and project performance

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 5 of 16

C. Eligibility & conditions
4. WHO IS ELIGIBLE TO TELEWORKING SCHEME?
Any employee respecting the below conditions is eligible:
- The position must not require physical presence in the office and must be defined by the Line Manager
as autonomous. In case of a position change, this will have to be redefined by the new Line Manager
- Having a Monaco permanent or temporary employment contract, on a full-time or part-time basis, with a
validated probation period. (excl. ISTA/ILTA employees during the assignment)
- Living in Monaco, France (06) or Italy (subject to the ratification of the Monaco-Italian Teleworking Convention)
As far as contractors are concerned, they should liaise with their agency to enquire if a teleworking setup is
possible.

5. CAN TELEWORKING BE IMPOSED?

The office remains the base working location for all. Thus, teleworking is only a flexibility offered to the
organization.

6. WHO IS RESPONSIBLE FOR APPROVING A TELEWORKING REQUEST?

The decision belongs to the Line Manager, with Matrix/Project Functional Manager inputs in order to ensure
proper performance.

7. HOW MANY DAYS CAN BE TELEWORKED?

SBM Offshore allows a maximum of 2 teleworking days per week.
The number of teleworking days will be fixed and will depend on the employee working time as per below:

Hours/week FTE % Max teleworking days

40-32 100 – 80% 2

<32 <80% 1

Nevertheless, this is a common discussion between an employee and his/her Line Manager – while taking into
consideration business/project inputs, task to be performed and autonomy. The final say will remain with the Line
Manager.
Even though teleworking days and their sequence are fixed, they might vary punctually over time due to project
phases or business requirements.

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 6 of 16

8. CAN HALF DAYS BE TELEWORKED?
Half days can be teleworked provided they fall on the agreed teleworking days as per contract.

9. CAN TELEWORKING DAYS BE CHANGED?

Punctual change:
The agreed teleworking days are fixed on a weekly basis and cannot be postponed to other weeks.
Nevertheless, days can be switched in a same week or cancelled in the below cases:
- Business/projects requirements
- At employee request, on an exceptional basis and at the sole discretion of the Line Manager
Any punctual change will need to be confirmed by e-mail by the Line Manager.
In case of exceptional circumstances such as strikes, weather alerts or pandemic events, the number of
teleworking days could be extended to 3.
Permanent change:
Upon discussion and approval with Line Manager, teleworking days can be changed. This will require a new
request to be submitted via Lucy, generating a new teleworking amendment.
For employees already covered by a 1-day teleworking amendment and wishing to change the number of
teleworking days or the sequence, a new request should also be submitted in Lucy.

10. WHERE CAN TELEWORKING BE PERFORMED FROM?

By default, teleworking will be performed from the home residence only.
The home residence is the one stipulated on the payslip, declared to the CCSS and allowing the issuance of the
Monaco work permit: Monaco, France (06 department), Italy (subject to the ratification of the Monaco-Italian Teleworking
Convention).

Nevertheless, it may be possible, upon CCSS approval, to work from a secondary residence located in France.
This should be notified on the teleworking request.

Only one address (primary or secondary) can be used for all teleworking days.

11. WHEN CAN TELEWORKING START?

General case
Teleworking can start being performed when all the below steps have been covered:
- Upfront discussion and approval from the Line Manager
- Admin process launched and approved into Lucy
- Teleworking amendment is signed by the company and the employee
- Application form completed for the work permit update (only for 1st time applicants)

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 7 of 16

Return to the office post COVID-19
At the date of issuance of this FAQ, the “Travail a distance” scheme provided by Monaco Principality during the
COVID-19 crisis is planned to end on November 15th. Thus, from November 15th the usual teleworking legal
framework will apply again.
From a legal perspective, this means teleworking scheme is applicable only if:
- Conditions mentioned in question 4 to 7 and 10 are covered
- He/she is covered by a teleworking amendment, and
- His/her work permit is updated with the teleworking mention
From a practical point of view, from November 15th, the below will apply:
- Employees already covered by a 1-day teleworking amendment can continue teleworking as per the
latter. Would he/she like to change his/her number of teleworking days and/or their sequence, he/she
can launch the relevant process in Lucy. This change will apply once his/her teleworking amendment
has been updated.

- Employees not covered by a teleworking amendment will need to make a teleworking request –
respecting all conditions mentioned from question 4 to 7 and 10. Teleworking can start at the date
mentioned on the teleworking amendment issued on LUCY, provided the later and the application form
for the update of the work permit have been signed by the company and the employee.
Please refer to question 25 for the process explanation.

12. CAN TELEWORKING BE TERMINATED?

From a general perspective, teleworking is a flexibility offered by the company and can be revised at any time.
The company and the employee can both decide to terminate teleworking while respecting a notice period:
- 1 month, during the first 6 months from the establishment date of the teleworking amendment under the
2021 Monaco Teleworking Scheme
- and 2 months, after 6 months from the establishment date of the teleworking amendment under the 2021
Monaco Teleworking Scheme

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 8 of 16

D. Benefits
13. WHAT FINANCIAL SUPPORT IS SBM OFFSHORE PROVIDING TO
TELEWORKERS?
General case
SBM Offshore guarantees the payment of a monthly allowance to all teleworkers as per below:
- 1 teleworking day per week: 12€/ month

- 2 teleworking days per week: 20€ / month

The allowance will be paid on every month payslip as long as teleworking scheme applies.

Return to the office post COVID-19

The usual 12€ monthly allowance has been extended to all SBM Offshore Monaco employees during of the
COVID-19 sanitary crisis. This will continue to be paid until November 2021 included. The new monthly
allowances will start being paid from December 2021 provided the LUCY teleworking request has been fully
approved before December 3rd, 2021.

14. WHAT EQUIPMENT DOES SBM OFFSHORE PROVIDE TO

TELEWORKERS?
SBM Offshore provides any employee with a laptop and a headset.
In addition, all teleworking employees will receive a one-off payment of 180€ (gross) on their payslip to equip
properly their home office with typically a screen, mini docking station, keyboard, and mouse.
An exception is made for employees who have already received a €100 (net) reimbursement for the purchase of
a screen during the COVID-19 period via the submission of an expense report in TEO. These employees will
receive a one-off payment of €80 (gross) in their payslip.
The one-off payment will be paid in February 2022 provided the LUCY teleworking request has been fully
approved before February 10th, 2022.

N.B. The one-off payment being part of the payslip will be subject to applicable social contributions.

15. CAN PERSONAL EQUIPMENT BE USED TO TELEWORK?

For security reasons it is mandatory to use an SBM Offshore laptop to work at home. In addition, no download
of SBM Offshore’s hardware or licensed software are authorized on a private computer.

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 9 of 16

16. WILL SWILE CREDITS AND TRANSPORTATION ALLOWANCE BE
MAINTAINED?
Both benefits will be maintained regardless of the number of teleworking days.

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 10 of 16

 E. Legal framework
17. DURING TELEWORKING DAYS, IS THERE ANY MANDATORY WORKING
HOURS?
At the office or at home, mandatory hours & overtime principles remain in place.

Compulsory Compulsory
Flexible time Flexible time Flexible time
working time working time
12am to 2pm
7 to 9am 9 to 12am With compulsory 2 to 5 pm 5 to 7pm
minimum time of ½ Friday, 2 to 4pm
hour for lunch

The maximum duration of a working day is 10 hours – no matter where the work is performed.

18. TO WHICH EXTENT ARE TELEWORKERS COVERED BY SBM OFFSHORE

INSURANCE?
As long as teleworking rules are respected, all employees are covered regardless of the place they work (office
or home residence) as per the below:
Office days Teleworking days
Sickness CCSS and Gramaglia covers CCSS and Gramaglia covers
Work Accident Application of SBM Offshore Application of SBM Offshore insurance
During working hours insurance cover cover for professional related accident
Commuting Accident
Application of SBM Offshore
During commuting (only from home N/A
insurance cover
residence to office, and vice-versa)

In the event of an accident, any employee is requested to get in touch with the Personnel Administration
Functional Support Specialist - Shared Services (Tracy Varinot) and his/her HR Business Partner within 48h from
the occurrence of the event.

The process at disposal HERE

19. DOES TELEWORKING SCHEME IMPACT THE MONACO PENSION

SCHEME?
Teleworking does not impact the pension scheme.

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 11 of 16

 F. IT set up
20. BEFORE APPLYING TO TELEWORKING SCHEME, WHAT SHOULD THE
EMPLOYEE CHECK TO ENSURE THE RIGHT WORKING CONDITIONS?
It is recommended to check that home internet bandwidth is in line with requirements (minimum 2 Mb dedicated
by user – Website test).

21. WHAT TO DO IN CASE OF A NON-FUNCTIONAL HOME INTERNET

CONNECTION?
In the event of a temporary impossibility to perform his/her teleworking functions due to an unscheduled event
(for example, computer network breakdown made available by the employer), teleworkers are expected to return
to the office in Monaco.
Line Manager, and Project Manager when applicable, must be informed of the return to the office.

22. WHAT TO DO IN CASE OF NON-FUNCTIONAL SBM OFFSHORE

MATERIALS?
Technical support will be provided by the Helpdesk department on all SBM Offshore materials and software.
Helpdesk external line: +377 92 05 14 00

23. WHAT IS THE RECOMMENDED EQUIPMENT?

Equipment Reference Link

Keyboard Logitech K120 Link 1
Logitech K280e Link 2
Wireless mouse Logitech M171 Link 3
Logitech M220 Silent Link 4
Keyboard/mouse Logitech MK235 Wireless Keyboard and Mouse Combo Link 5
package Logitech MK295 Silent Wireless Combo Link 6
Link 7
Logitech MK270 Link 8
Logitech MK345
Docking Docking USB-C Selore&S-Global Link 9
Docking USB-C Aukey Link 10
Screen Viewsonic VA2418-SH Link 11
Samsung S24F354FHR Link 12

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 12 of 16

 G. Administrative process
24. IS THERE A SPECIFIC BOOKING CODE FOR TELEWORKING DAYS?
There is no specific booking code to be used on teleworking days.
Nevertheless, “Monaco” has to remain the work location especially for Swile credits.

25. WHAT IS THE ADMINISTRATIVE PROCESS?

The process will be hosted by LUCY and will open on October 19th, 2021.

Before launching any process, it is essential to have the relevant home address in the LUCY Employee Profile.
In case of move, the change has to be done and approved in LUCY before making a Teleworking request.

Teleworking process will need to be launched in the below cases:

1. Any employee wishing to apply for teleworking scheme for the 1st time
2. Employees already covered by a teleworking amendment but wishing to change their number of
teleworking days and/or their sequence

Process description
1. 1st time teleworking request – Process:

Telework Work permit

Telework Work permit
Telework amendment application Teleworking
Approvals amendment application
request (LUCY) signed & sent to form - start
issuance Stefanie Gray form signature
preparation
•Employee •HR Contract Dept. •Employee •Employee •Stefanie Gray •Employee
(Stefanie Gray)
•Line Manager

14 days notice

2. Employees already covered by a teleworking amendment – Process:

Telework
Telework
Telework request amendment signed Acknowledgement
Approvals amendment Teleworking start
(LUCY) & sent to Stefanie e-mail
issuance
Gray
•Employee •HR Contract Dept. •Employee •Employee •Stefanie Gray
(Stefanie Gray)
•Line Manager
Immediate start

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 13 of 16

26. HOW TO APPLY TO TELEWORKING SCHEME?

1. Log into LUCY and then click on the “Employee file”

2. Click on “Time Management”

3. Scroll down to the “Teleworking” part

4. Click on the pencil next to the word « Teleworking »

5. Complete the teleworking request

a. “When would you like your changes to take effect?”: the starting date is by default the date of
today. The official starting date will be the one of
i. 1st time request:

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 14 of 16

 ▪ If application is made between the 1st - 14th of the month, then effective start
date will be the 1st of the following month
▪ If application is made between the 15th – end of the month, the effective start
date will be the 15th of the following month
ii. Today in case change of an existing teleworking amendment (Cf. question 25)

b. “Teleworking days”: select the discussed & agreed with the Line Manager teleworking days.
From a system point of view,
i. Any employee under probation period will not be able to request teleworking days as per
teleworking scheme eligibility criteria (cf. question 4)
ii. Part-time employees can only request up to the legal number of teleworking days (cf.
question.7)

c. Attachment: for 1st time teleworking request or in case of address change, a home insurance
certificate (less than 3 months old) must be attached to the request. This document has to
confirm the home residence is covered for teleworking activities.

6. Click on “Save”

7. The request is now pending with the Line Manager for review and approval.

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 15 of 16

27. HOW TO GENERATE THE TELEWORKING AMENDMENT?

Once the teleworking amendment request has been approved by the HR team (Personnel Administration
Functional Support Specialist - Stefanie Gray) and the Line Manager, the below e-mail will be sent to the
requester.

Dear xxx,

Your teleworking request has been accepted. To generate the relevant amendment to your
employment contract please proceed as follows:

• Go to your LUCY employee profile

• Click on “Actions” (on the top right corner)
• Click on “Generate Document” in the dropdown menu
• Select the relevant template:
- “Teleworking amendment – for employee with teleworking contract already in place”
or
- “Teleworking amendment – 1st time applicant”.

Note: it is essential to select the template of the employing company.

What’s next?
• 1st time teleworking request:
• Teleworking amendment to be printed, manually signed, scanned, and sent to
Stefanie Gray
• The work permit application form will be prepared by Stefanie Gray
• Once ready, the employee will be contacted to sign – manually – the work permit
application form

Teleworking start date:

• If application is made on the 1st - 14th of the month, then effective start date will
be the 1st of the following month
• If application is made on the 15th – end of the month, the effective start date will
be the 15th of the following month

• Employees already covered by a teleworking amendment

• Teleworking amendment to be printed, manually signed, scanned, and sent to
Stefanie Gray
• Acknowledgement e-mail to be received
• Teleworking can start!

www.sbmoffshore.com 2021 FAQ Monaco Teleworking Scheme Page 16 of 16