Quiz #2 - Operations Management

Points:
14/15
Correct
1/1 Points
1.The operations manager’s responsibility is to ensure that the products sold to
consumers meet their needs, as well as match current market trends.
a. Product Design
b. Delivery Management
c. Supply Chain Management
d. Forecasting
Correct
1/1 Points
2.This is a further component of the transformation model that is used to control
the operations system, by adjusting the inputs and transformation processes that
are used to achieve desired outputs. (WRITE YOUR ANSWER IN CAPITAL LETTERS
ONLY)
FEEDBACK

Correct
1/1 Points
3.It controls everything from production, shipping, distribution, to delivery of
products.
a. Product Design
b. Delivery Management
c. Supply Chain Management
d. Forecasting
Correct
1/1 Points
4.Statement 1: The transformed resources of a restaurant include food and drink,
and its transforming resources include cookers, refrigerators, and tables and
chairs.
Statement 2: Transformed resources are those that are used to perform the
transformation process.
 a. Both statements are True.
b. Both statements are False.
c. The first statement is True. The second statement is False.
d. The first statement is False. The second statement is True.
Correct
1/1 Points
5.This is the ability of the operations manager to focus on different projects
without getting distracted by the many processes.
a. People Skills
b. Coordination
c. Tech-savvy
d. Organizational Abilities
Correct
1/1 Points
6.An operations manager must know how to relate with the employees, outside
stakeholders, and other members of senior management and relate to them on
professional and personal levels.

a. People Skills
b. Coordination
c. Tech-savvy
d. Organizational Abilities
Correct
1/1 Points
7.A component of the transformation model that are used up in the process of
creating goods or services and play a part in the creation process but are not
used up. (WRITE YOUR ANSWER IN CAPITAL LETTERS ONLY)
INPUTS

Correct
1/1 Points
8.Since workplaces are made up of people from diverse cultures, the operations
manager needs to show tolerance and understanding to other people.
a. People Skills
b. Coordination
 c. Tech-savvy
d. Organizational Abilities
Incorrect
0/1 Points
9.Which is not true about transformation process?
a. There are changes in the physical characteristics of materials or customers.
b. Transformation processes may result in some undesirable outputs.
c. B only
d. None of the above
Correct
1/1 Points
10.Statement 1: Operations management handles single strategic issue.
Statement 2: The study of operations deals with how the goods and services that
you buy and consume every day are produced.
a. Both statements are True.
b. Both statements are False.
c. The first statement is True. The second statement is False.
d. The first statement is False. The second statement is True.
Correct
1/1 Points
11.When managed properly, this will result in an efficient production process, low
overhead costs, and timely delivery of products to consumers.
a. Product Design
b. Delivery Management
c. Supply Chain Management
d. Forecasting
Correct
1/1 Points
12.An operations manager must know how to integrate resources, activities, and
time to ensure proper use of the resources toward the achievement of the
organization’s goals.
a. People Skills
b. Coordination
 c. Tech-savvy
d. Organizational Abilities
Correct
1/1 Points
13.Which is true about the roles of the operations manager? Select all that apply.
a. Decision making is a central role of all operations managers.
b. Operations managers are responsible for managing activities that are part of the production
of goods and services.
c. Their direct responsibilities include interacting with those managers in marketing, finance,
accounting, personnel and engineering.
d. Their direct responsibilities include managing both the operations process, embracing design,
planning, control, performance improvement, and operations strategy.
Correct
1/1 Points
14.The manager relies on past and present data on the uptake of the company’s
products to determine future trends in consumption.
a. Product Design
b. Delivery Management
c. Supply Chain Management
d. Forecasting
Correct
1/1 Points
15.Statement 1: Operations management also deals with producing not only
physical goods, but also satisfied customers.
Statement 2: To produce goods and/or services, organizations have to procure
resources, convert them into outputs, and distribute them to their intended users.
a. Both statements are True.
b. Both statements are False.
c. The first statement is True. The second statement is False.
d. The first statement is False. The second statement is True.
Go back to thank you page
This content is created by the owner of the form. The data you submit will be sent to the form owner. Microsoft is not
responsible for the privacy or security practices of its customers, including those of this form owner. Never give out
your password.

Powered by Microsoft Forms

 | 
Privacy and cookies
 | Terms of use