Professional Documents
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Operator's Manual
cobas p 671
Manual version
Version Creation date
0.7 (Draft Version) September 2008
1.0 May 2009
1.1 March 2011
1.2 June 2011
1.2.5 September 2011
1.3 March 2012
1.3.1 April 2012
1.4 October 2015
Edition notice
cobas p 671 centrifuge unit operator’s manual
This document is for users of the cobas p 671 centrifuge unit.
Every effort has been made to ensure that all the information contained in this manual is
correct at the time of printing. However, Roche PVT GmbH reserves the right to make any
changes necessary without notice as part of ongoing product development.
Any customer modification to the instrument will render the warranty or service agreement
null and void. For warranty conditions, refer to the analyzer purchase agreement. Contact
your local Roche Diagnostics representative for further information.
Software updates are done by Roche Diagnostics representatives.
Intended use
The cobas p 671 centrifuge unit is a computer controlled and fully-automatic unit for the
detection, registration and centrifugation of samples. It is equipped with components for
tube recognition, transportation and centrifugation. The cobas p 671 is utilized in
conjunction with pre-analytical systems, such as cobas p 512 and cobas p 612.
The cobas p 671 is intended as accessory for diagnostic use.
Before using the system, the operator must read the manual carefully.
Copyrights
© 2012-2015, Roche PVT GmbH. All rights reserved.
Trademarks
cobas is a trademark of Roche.
All of the product names contained in this manual are trademarks of their respective owners.
System approvals
The cobas p 671 centrifuge unit conforms to the currently applicable directives of the
European Union. Compliance with all standards and legal obligations is guaranteed. CE
labeling corresponds to the EU directives 98/79/EU (IVD Directive) and 89/336/EEC (EMC
Directive).
The requirements, limits, and tolerances stated in the following standards are complied with:
DIN EN 61326 (EMC requirements for electrical laboratory instruments)
DIN EN 61010-1 (Safety requirements for electrical laboratory instruments)
DIN EN 60825-1 (Safety regulations for laser equipment)
ETL labeling for North America
CB certificate
Compliance is demonstrated by the following marks:
Contact addresses
Manufacturer
Roche Diagnostics GmbH
Sandhofer Strasse 116
D-68305 Mannheim
Germany
Software compatibility
This issue of the Operator's Manual was written for the cobas p 671 centrifuge unit with
software version v1.3.2 or higher.
Table of contents
3. Operation...................................................................................................... I
3.1. Commissioning the system ...................................................................... 3-1
3.2. Daily routine ................................................................................................. 3-1
3.2.1 Notice on operating the protective cover ............................................................ 3-1
4. Maintenance ............................................................................................... I
4.1. Introduction.................................................................................................. 4-1
4.2. Cleaning system components.................................................................. 4-1
4.3. Cleaning agents and equipment ............................................................. 4-1
4.4. Care and maintenance schedule ............................................................ 4-1
4.4.1 Preventative maintenance.......................................................................................... 4-1
5. Troubleshooting .......................................................................................... I
5.1. Important questions for customer service ............................................ 5-1
5.1.1 General information ..................................................................................................... 5-1
6. Appendix ...................................................................................................... I
6.1. Scope of delivery ........................................................................................ 6-1
6.2. Technical Data ............................................................................................ 6-1
6.2.1 Power supply................................................................................................................... 6-1
6.2.2 Compressed air supply................................................................................................ 6-1
6.2.3 Operating conditions ................................................................................................... 6-1
6.2.4 Ambient climatic conditions ..................................................................................... 6-1
6.2.5 Heat emission ................................................................................................................. 6-1
6.2.6 Device reliability............................................................................................................. 6-1
6.2.7 Noise levels...................................................................................................................... 6-1
6.2.8 Colors ................................................................................................................................. 6-1
6.2.9 Interfaces .......................................................................................................................... 6-1
6.2.10 Hettich Rotanta 460 Robotic centrifuge ............................................................... 6-1
6.2.11 Sample Tubes ................................................................................................................. 6-1
6.2.12 RD / Hitachi 5-slot racks (MPA) ............................................................................. 6-1
6.2.13 Barcode reader .............................................................................................................. 6-1
1.1. Preface
Read the operator's manual with the utmost care and attention before using the system for
the first time. Particular attention should be paid to descriptions of hazards and precautions.
Failure to observe notes pertaining to risks and safety contained in this operator's manual
can have serious implications for health and safety or result in material damage.
NOTICE
Ensure that the operator's manual is kept in close vicinity to the system and available to all users.
Additional information about the menu items is available in the online help of the system software.
Click the right stick button to invoke the online help.
NOTICE
This indicates advice which the operator should observe in order to guarantee optimal operation of
the unit.
CAUTION
This symbol indicates a potential hazard. If this warning is not heeded, the device
can be damaged and/or the user may be at risk.
CAUTION
Pinching hazard: This symbol warns the operator not to reach inside areas where
there is a risk of injury from moving parts of the system.
WARNING
Laser light: This symbol warns of laser light that can be potentially hazardous to
the eyes.
WARNING
Risk of infection: This symbol warns of the risk from infectious samples.
WARNING
Mains voltage: This symbol warns the operator of areas where mains voltage is
active.
CAUTION
To rule out the possibility of dangerous situations arising at the outset, you must
familiarize yourself with all precautionary measures and regulations concerning
the operation of the system as well as with its mechanical and electronic
equipment before starting the system.
The system must only be operated by personnel that have received specific
training for that purpose.
WARNING
Electrical hazard!
Never open or remove the housing or parts of the housing of the system, the
computer or the monitor when the device is turned on!
Disconnect the mains voltage of the system before working inside the device (e.g.
cleaning the camera).
1.4.4 Samples
Blood samples and other biologic/organic materials are to be treated as potentially infectious
and hazardous materials. Therefore, the operator must take the utmost care and attention
because it is possible that he or she will come into direct contact with patient samples!
WARNING
Risk of infection!
Always wear gloves when working on the system and comply with applicable
laboratory regulations.
Potential sample contamination!
If sample material is spilt onto the surface of the system, the affected surface must
be cleaned and disinfected.
If material from a tube spills during operation (from tipping or leakage on the working area
or in the centrifuge), the following measures must be taken:
1. Put the system into standby mode.
2. Manually remove all opened tubes from the module.
3. Clean the affected module and the surrounding surface areas. Spray the broad area with a
disinfectant. Be sure not to contaminate the contents of the open tubes.
WARNING
Laser light can be potentially hazardous to the eyes.
To rule out any risk, always switch the system off at the main switch and
disconnect the mains cable prior to commencing maintenance work inside the
camera module!
L
A
B
K
H E
G
F
Figure 1-1: Warning labels on the system
This warning symbol on the centrifuge lid reminds you of the hazard of an automatically
opening and closing hatch in the centrifuge lid. There is a pinching hazard between the
housing of the centrifuge and the lid:
A
B
CAUTION
Pinching hazard!
Do not reach into the hatch of the centrifuge while it is opening or closing.
This warning label next to the bore hole for emergency release of the centrifuge lid warns you
of the risk posed by turning rotor. Before you open the centrifuge lid, make sure that the
rotor is at a standstill by looking through the window in the lid:
This warning label on front of the centrifuge warns you that switching the centrifuge off
during operation may lead to a system hazard.
A
B
CAUTION
Never operate the mains switch or turn the key when the system is in operation!
This warning symbol on the front of the tube type identification module advises you of the
risk posed by the laser light (if a barcode reader is present):
WARNING
Risk of injury! Laser light can be potentially hazardous to the eyes. When
performing maintenance or adjustment procedures on the barcode reader, never
look directly into the laser beam/ aperture opening!
These warning symbols on the rear of the tube type identification module advise you of the
hazards posed by mains voltage and laser light (if a barcode reader is present):
WARNING
The housing of the tube recognition for camera lens cleaning should only be
opened when the device is turned off!
This warning symbol on the optional barcode reader inside of the tube type identification
module advise you of the risk posed by laser light:
Figure 1-7: Barcode reader (inside the tube type identification module; optional)
A Warning label: laser light
Figure 1-9: Warning symbol on the maintenance door of the mains supply PDM
A Warning label: mains voltage
WARNING
Never open the maintenance door with the power cable plugged in!
Do not touch the components or connectors! This can cause burning, electrical
shock or fatal injury. Only authorized and trained service technicians should
conduct work around live current-carrying components.
The voltage label affixed above the mains connection on the rear of the system
indicates the set operating voltage (115 V or 230 V).
Located below the mains connection of the system, this label warns you of the
danger of electric shock.
The label above the connection for compressed-air supply on the rear side of the device
informs you about the correct pressure of the compressed air supply (max. 6-8 bar).
CAUTION
The compressed air supply must comply with specifications: min. 6 bar, max. 8
bar! If the pressure is too high, damage will result and it can be a source of danger
to the user. If the pressure is too low, the functionality of the mechanical
components in the system will be impaired.
CAUTION
Sample tubes that are not fixed in an upright position in the racks can cause
problems during the centrifuge process!
1.7. Centrifuge
WARNING
During an emergency release, the centrifuge must be disconnected from the
mains line!
Open the lid only if the rotor has come to a complete halt!
Only the provided hexagon screw driver may be utilized. Inserting any other tool
might damage components within the centrifuge.
1. Insert the hexagon screw driver (Figure 1-12; included on delivery) horizontally into the
bore (Figure 1-13) until you feel it engaging the head of the corresponding screw within
the centrifuge.
Figure 1-12: Hexagon screw driver Figure 1-13: Bore for emergency release
2. Turn the screw driver for about 180° until the lid is completely released.
3. Open the lid.
Figure 1-14: Rackset carrier, silver Figure 1-15: Rackset carrier, black
In terms of cleaning and maintenance, please note that black carriers leave a minor black
abrasion within the centrifuge, slightly increasing the cleaning outlay.
Both silver and black carriers are to be exchanged when either their expiry date or the max.
number of cycles is reached (see part D 'Maintenance').
1.8. Workstation
The system can be integrated into a workstation (connection to other pre-analytic systems)
if desired. Your distributor will help you with additional information.
WARNING
Equipment supplied by Roche PVT GmbH that comes into contact with sample
material is to be considered as potentially infectious and harmful to health.
Functionality
The first two tubes within a rack are successively stepped in front of the camera in order to
identify their caps. One step further, while the camera identifies the third tube's cap, the
lifting rotary gripper moves into work position, closes, lifts the first tube out of the rack and
turns it in front of the barcode reader for barcode recognition. After the sample has been
successfully identified, the order processing for this sample is performed. The lifting rotary
gripper returns the tube into the rack and moves into start position again. The rack is then
stepped further until all caps / barcodes of this rack's sample tubes have been registered. If
any number of the tubes' barcodes could not be identified, the complete rack is marked faulty
and proceeded without centrifugation towards the output tray of the subsequent system.
In order for the system to process the sample tube, the barcode label must be placed correctly
on the tube and it must be easily readable. Therefore there are basic prerequisites which must
be met.
Quality of the printing ink The ink for the barcodes should be coordinated with the
PCS (print contrast signal) value
PCS The phrased used for the quality of a barcode related to the
(Print Contrast Signal) contrast value of the barcode reader. The value indicates the
contrast between the reflected signal of the empty white
space and the barcodes. It is expressed in percent.
Uniformity of the printed Uniformity of printing ink in a barcode should be less than
image or equal to 5% of the PCS value.
Contrast In order for a barcode to be detected, it is necessary to have a
certain contrast between the lines and gaps. With dark lines,
you should use only very bright paper or other data storage
medium. The best contrast is achieved with a black code on
a white background.
Quiet zone The white fields in front of and behind a barcode (the quiet
zone) are very important and absolutely necessary for
readability. Their dimensions must be at least fifteen times
larger than the module width X. The module width X is the
thinnest element in the barcode (a line or gap).
Check digit With poor-quality codes or printings, it is recommended to
use a barcode with a check digit.
White overflow The overflow is smaller when the barcode is smaller
(thinner) and further away.
The overflow is larger when the bars (columns) are wider
and nearer.
Labeling material The barcodes should be printed on labels which fulfill the
following requirements:
• Only pure white barcode labels should be used.
• The outer side of the label must have a matt surface so
that it does not cause any reflections.
• The labels must be smudge-proof.
a
a9999999999999a
b
a: min. 3 mm (rest zone)
b: max. 50 mm
c: min. 3 mm (rest zone)
d: min. 8 mm
c
Calculating the quiet zone The dimensions must be at least fifteen times larger than the
module width b. The module width b is the thinnest element
in the barcode (a line or gap).
a
Rest zone a = 15 x b
a9999999999999a
Example:
Smallest gap b = 0.3 mm
Calculated rest zone:
b b
15 x 0.3 mm = 4.5 mm
Image clarity on the The distorted (unclear) area at the edge of the barcode must
barcode edges not be larger than 25% of the area of circle with a 0.15 mm
diameter.
0.15 mm
Empty spaces and Extraneous ink spots in the quiet zone should be less than or
extraneous ink dots equal to 0.075 mm in diameter. The area of the empty gaps
should be less than or equal to 25% of the area of a circle with
a 0.15 mm diameter.
0,075 mm
0,15 mm
NOTICE
A poorly-placed label will cause the tube to be sorted out with an error code (refer to the sample
graphic of correct and incorrect placement for barcode labels).
There may only be one barcode on each tube. A used tube with an old label should not be re-
used, since the old barcode can cause read errors.
If there is a manufacturer marking on the tube, this should be covered with the label when
possible.
Scanning area
sample tube
Distance a
(Label to tube opening, cap or
plug)
5 - 8 mm
75 mm tube:
b = 75 mm - 20 mm =
max. 55 mm
1.11. Abbreviations
The table below contains an explanation of the abbreviations used in this manual:
Abbreviation Meaning
A Ampere
AC Alternating Current
AH Ampere-hour
ASTM American Society for Testing and Materials
CE Communauté Européenne
CPU Central Processing Unit
dB Decibel
DIN Deutsche Industrie Norm (German Industry Standard)
EC European Community
ElektroG German law covering recycling of electrical and electronic equipment
EDP Event Distribution Protocol
EDV German abbreviation for Electronic Data Processing
EMC Electromagnetic Compatibility
EN European Standard
EPROM Erasable Programmable Read Only Memory
FCC Food Chemicals Codex
GB Gigabyte
GUI Graphical User Interface
Hz Hertz
IEC Integrated Electronic Component
I/O Input/Output
ISM Industrial, Scientific, Medical
LED Light Emitting Diode
LIS Laboratory Information System
LPT Line Printing Terminal
LWL Optical fiber
MB Megabyte
Mbps Megabits per second
MPA Modular Pre-Analytics
NN Normal Null (mean sea level)
PC Personal Computer
RAM Random Access Memory
RCF Relative Centrifugal Force
RD Roche Diagnostics
RJ45 Registered Jack 45
rpm rounds per minute
RS232/422 Recommended Standard 232/422
RSB Rack set buffer
TCP/IP Transmission Control Protocol/Internet Protocol
U/min Revolutions per minute
V Volt
VA Volt-Ampere
2.1. Introduction
2.1.1 Operator Training
When the system is installed at the customers location, a service technician is on-site and an
operator training takes place. During this training, the future operator(s) will be prepared to
independently carry out daily routine tasks and to safely work with the system in compliance
with safety guidelines.
2.1.3 Specifications
• The system is operated via a graphic user interface with touch screen monitor and
keyboard with integrated stick.
• Optimized loading and unloading of the centrifuges according to tube type.
• Centrifugation process per rack determined by tube type identification via cap
recognition.
• For transportation and centrifugation by the system, the sample tubes are put into 5-
slot racks (MPA).
• The capacity of the system amounts 120 tubes per load (60 tubes per centrifuge).
• The centrifuges are loaded and unloaded by the gripper unit.
• Unbalances of up to 40 g can be automatically compensated by the centrifuges.
• Equilibration is done by the use of balancing racksets.
• The centrifuges are refrigerated.
• Direct start mode via user interface.
• All relevant system functions and states are monitored by sensors.
• A signal lamp indicates the operational state of the system.
• All movements are carried out by electrical and pneumatic actuators.
• Service via analog modem
• The compressed-air is supplied via an external compressed air connection, e.g. via an
external compressor (optional accessory).
• The operator does not come into contact with potentially infectious sample material.
• The system is pre-configured to suit the customer's requirements.
2.1.4.1 Input
Two feed levers push the racks onto a guide where they are transported towards cap
recognition. After the tube type has been identified, the rack is transferred to the rack
transport belt.
2.1.4.2 Rack Gathering Storages 1 to 3
Accurate cap recognition provided, the system then pushes the racks off the transport belt
again at three individual positions, each one correspondent to either of three tube types and
capable of housing 3 racks each. Only when a complete set of 3 racks has been gathered, the
sorting gripper picks up the rackset and drops it onto an available rack storage on the storage
area. (This step may be skipped depending on the storage areas occupation. The gripper
would then lift the rackset directly into one of the centrifuges).
2.1.4.3 Centrifuges
In order to avoid imbalances, the centrifuges will always be loaded placing two racksets of the
same tube type oppositely. In case no second rackset is available, the system can use
balancing racks instead, placed in the top right corner of the storage area (see Figure 2-1).
After centrifugation has been completed, the sorting gripper lifts the racksets either to an
available rack storage or directly to the removal position.
2.1.4.4 Removal Position
A slide off device pushes each rack separately back onto the transport belt whereon they will
leave the system.
2.1.4.5 Continued Processing
For further processing of the individual sample tubes, the system can be connected to a
subsequent system (such as cobas p 612). Transferring of the tubes from the racks will then
be performed automatically.
2.1.5.1 Automatic
• Loading and unloading of racksets to/from the centrifuges.
• Transport of the racks through the system.
• Transport of the sample tubes within the racks towards a subsequent system (optional).
• Reading of barcodes
2.1.5.2 Manual
• Loading and unloading of racks or complete rack trays.
• Presorting of sample tubes inside the racks.
• Operating via graphical user interface
If the actual average operating times exceed those stated above, the planned maintenance and
service intervals must be adapted accordingly.
Longer average operating times will also shorten the guarantee and warranty period.
2 E
F
G
A
H
I
B
5
5
J
C
Touch Screen
Throughout the system software, most commands are carried out by pressing buttons on the
touch screen. During operational view ('Routine' ▶ 'Main Screen'), the current state of the
system is displayed on screen (see chapter 2.3.3).
STANDBY
Intervention by the operator or service technician
RED
is necessary.
An error message is displayed.
RUN
OPERATION ERROR
RED + YELLOW The system is operating but an error occured.
Intervention by user is required immediately.
An error message is displayed.
RUN (operating)
The system is operating in a condition which will
YELLOW + GREEN stop operation soon.
Intervention by user is required very soon.
A message is displayed.
A QNX computer
Solid-State drive
The computer is equipped with a SSD mounted on rack.
USB connectors
Also for backup purposes, the computer has two USB connectors in front (behind the cover).
DVD-ROM drive
The computer has a built-in DVD-ROM drive for installation of the system software.
Reset switch
Use the reset switch to reboot the computer separately.
CAUTION
Only the service technician is authorized to turn off or reboot the computer
separately from the rest of the system!
NOTICE
Either 5-slot rack may only contain sample tubes of one single tube type.
Furthermore, the tubes diameter is to be adhered (rack type 1 or rack type 2).
C
A D
A
B
A loaded rack tray is placed on the tray holder of the input station. As soon as the feed lever
is shifted down, it will start feeding racks onto the rack transport.
CAUTION
Risk of contusion!
As long as the feed lever is in motion, the rack trays may neither be loaded nor
unloaded!
NOTICE
When turning on the system, the feed levers have to be in their upright position.
C
B
The feed lever serves to push additional racks onto the rack transport guide as soon as they
can be processed. From there, they are shuffled into the system by means of the RTI feed
carriage. When the rack tray has been emptied, the feed lever automatically moves back. The
rack tray can then be refilled or replaced with a loaded one.
C
B
A
C
The fingers of the gripper unit are driven by pneumatics. The unit transports the samples
always in batches of 15 (3 racks of 5 tubes each), further mentioned as 'racksets'. The racksets
are moved between the rack storages as well as into the centrifuges and back.
A Gripper fingers
CAUTION
Risk of contusion!
Never reach into the centrifuge when its hatch is opening or closing!
A D
E
C
F
The cobas p 671 system offers 30 rack storages for 3 tube-filled racks each, plus 6 rack
storages for balance racksets and two additional rack storages for urgent samples.
The transfer positions RSP1, RSP2 and RSP3 (also called 'rack gathering storages') collect
racks of identical tube type from the rack transport belt. As soon as a rackset (of 3 racks) is
complete, it is lifted by the gripper unit either directly into the centrifuges or onto an
available rack storage on the storage area where it would remain until it can be loaded into
either centrifuge.
After centrifugation, the racksets are unloaded from the centrifuge and transported either
directly onto the transfer position towards the rack transport belt or placed onto an available
rack storage where they would remain until said transfer position becomes available again.
NOTICE
In order to avoid / minimize imbalances, the racksets facing each other inside the centrifuge must
always be completely occupied and similar in weight.
Should the imbalance become too great, the centrifugation process will be automatically aborted
after a short spin.
Due to the fact that urgent samples are fed by passing the automatic tube type identification,
the rackset's tube type must be selected manually on the touch screen. As soon as operation
has been resumed, these fed urgent samples are prioritized for centrifugation.
After centrifugation of urgent samples, the correspondent racksets are placed back onto the
same rack storage on which it has been originally fed into the system. They would then have
to be removed manually after the system has temporarily been switched to standby mode
once more.
CAUTION
Only tube types registered with the system may be used for feeding urgent
samples!
Always feed a complete rackset!
If the tube type is intended for centrifugation, racks containing that tube type are transported
to their assigned rack gathering positions (RSP1, RSP2, RSP3). As soon as three racks are
gathered, this rackset is picked up by the gripper unit, lifted onto the storage area and then
centrifuged according to their corresponding preset parameters.
Racks are marked faulty and transported to the output tray of the adjacent system, if
• one or more tubes inside the rack had not been identified properly.
• less than five tubes are contained within the rack.
• the tube type contained is not intended for centrifugation or not registered with the
work cycle currently running.
WARNING
Risk of injury! Class II Laser Product
Maximum output radiation 1 mW
Emitted wave length 630 – 680 nm
in compliance with CDRH 21 CFR 1040
Laser light can be potentially hazardous to the eyes. Never look directly into the
laser beam/ aperture opening with the naked eye or an optical instrument
(magnifying glass/ binoculars)! Permanent eye damage could result. Wear eye
protection whenever performing maintenance or adjustment procedures on the
camera module with the cover removed/ on the barcode reader with the laser
beam switched on.
The barcode reader is located in the same housing as the camera. It reads the barcode of the
sample tubes in the current movement performed by the lifting rotary gripper. The inquiry
processing for this sample is executed after the barcode has been read. If it is not possible to
read the barcode or a sample could not be recognized, all tubes in the rack will remain
unprocessed. The rack will be transferred to the subsequent system and sorted to the default
rack.
A
B
Figure 2-15: Tube type identification module (with rear cover removed)
A Lifting rotary gripper B Barcode reader
2.2.11 Centrifuges
Two Rotanta 460 Robotic centrifuges, manufactured by Andreas Hettich GmbH & Co. KG,
are integrated into the system.
A
B D
C
F
Figure 2-16 Hettich Rotanta 460 Robotic, pulled out of cabinet for maintenance
Equipped with a separate power supply, the centrifuge can be programmed with up to 89
centrifuge programs. It operates fully automatically and is connected to the control unit of
the system via serial line (RS232).
The centrifuge programs assigned to the various primary sample types (for example, serum,
plasma or coagulation) are configured before the system is installed on site at the customer’s
location. The tube recognition identifies the primary samples in the racks. After this step, the
racks are combined into racksets, distributed on the storage area and finally centrifuged.
The centrifuges are loaded and unloaded by the sorter unit via a separate hatch in the lid; the
hatch cover opens and closes automatically.
The centrifuge is refrigerated (-20 °C to +40 °C). Fully loaded, it reaches 6.200 rpm.
During automated operation, the motor positions the rotor into 4 programmed positions,
locks it securely below the hatch and automatically moves to rotor position 1 after each
centrifugation.
Status information such as standstill, start-up, centrifuge program, speed, status of the lid or
position of the rotor are shown on the display.
Both centrifuges are located inside the lower part of the system, behind the doors. For
maintenance purposes, they can be pulled on guide tracks out of their bays.
B
C
D
Security features
• Interlocks on lid and hatch
• Emergency lid lock release
• Protection against overheating motor and/or chamber
• Imbalance shutdown
• Excess temperature protection of the break resistors
• Twin rotor standstill detection
• Additional monitoring of data transfer
• Subject to regular inspection
• Device safety class I
CAUTION
Only service personnel who have received appropriate training are permitted to
manually perform set-up procedures or operate the centrifuges (without a serial
interface). Following set-up procedures, the key switch must be must be in
position 2 (lock 2).
Manual operation of the centrifuges by the operator is not necessary during regular routine.
Only for the purpose of maintenance or cleanup they may be operated manually by the
operator.
NOTICE
The STOP button on the centrifuge's control panel is always active. If necessary, a centrifugation in
progress can be aborted by use of this button. The racksets would then be regularly unloaded and
further processed.
As soon as 4 racksets are available for centrifugation and either centrifuge is empty, this
centrifuge is loaded. It is possible to load 4 racksets of the same tube type or 2 racksets each
of two different racktypes. Loading of the centrifuge will be done symmetrical with racksets
of the same tube type facing each other inside the rotor chamber.
If a rackset has to be centrifuged within a given time span or an urgent rackset has been fed,
and if not enough additional racksets are available, centrifugation with only 2 racksets inside
the chamber is also possible. Again loading is done symmetrical with both racksets facing
each other inside the chamber. The other two rackset holders would remain empty.
In case of an odd number of racksets (3 or just 1), a balance rackset of the correspondent
tube type is loaded as well. After loading is completed, the centrifuge starts automatically.
The corresponding switch position is displayed (see Figure 2-20; 3) and can only be changed
with the key.
CAUTION
The key must be kept in a safe place away from unauthorized personnel!
Furthermore, appropriate measures must be taken to ensure the centrifuge is
shielded from unauthorized access and protected against manipulation within the
system as a whole!
Figure 2-21: Rackset carrier, standard Figure 2-22: Rackset carrier, anodized
Figure 2-23: Lubricating agent for the supporting lugs of the rotor
Prior to starting the system, connect the compressed air hose following this procedure:
1. Ensure that the air hose cannot be kinked or jammed during operation.
2. Guide the hose from the compressed air supply to the compressed air inlet. Hold the
hose in both hands.
A
B
Figure 2-25: Preparing to connect thecompressed air Figure 2-26: Connecting the hose
hose
3. Pull back the sleeve nut of the hose coupling (towards yourself).
4. Press the coupling completely onto the inlet and let go of the sleeve. The compressed
air hose is now securely connected.
5. Turn on the compressor, or respectively, the compressed air supply.
Figure 2-27 Release the coupling Figure 2-28 Remove the hose
3. Pull back the sleeve nut of the hose coupling (towards yourself).
4. Then remove the hose coupling from the compressed air connection. The compressed
air hose is now disconnected.
C
D
E
F
G
Connectors
2.2.14 Accessories
The components listed below are available as accessories. Please see the accessories list for
the order numbers.
CAUTION
It is not permitted to use sample tubes made of glass or tubes with a conical shape!
Open sample tubes must not be centrifuged!
For every sample tube type, specific centrifuge programs (time, speed and temperature) are
defined.
CAUTION
Take particular care that sample tubes of up to 13.4 mm are always placed into
rack type 1, and sample tubes of diameters between 13.4 and 16.3 mm are
always placed into rack type 2.
A
Figure 2-31: 5-slot rack type 1 (MPA), top view
A
Figure 2-33: 5-slot rack type 2 (MPA), top view
Prefilled and empty rack trays can be loaded into the input and output station of the system.
During routine work, already empty rack trays are either refilled or replaced against prefilled
ones, ensuring an almost uninterruptible operation of the system.
2.2.14.4 Modem
The modem allows for remote service and control of the system. It is plugged in at the
connector panel on the rear side of the systems housing (see chapter 2.2.13).
Figure 2-36: cobas p 671 cleaning kit Figure 2-37: Camera cleaning kit
A Main menu
B Submenu
C [Buzzer off] button
D [Open Gripper] button
E [Slide Rack] button
F Processing positions along the rack transport
G Storage area
H [Work cycle] button
I Display of active work cycle
J [Logout] button (global)
K Status and information field
L Rack transport
M Detailed view of output tray (optional)
N Transfer positions RSP1, RSP2, RSP3
O Rack storage for balance racks
P Centrifuges
Q Urgent samples rack storage
R [Standby] button
S [Run] button
The main menu items 'Reference Data', Administration' and 'Service', depicted with a light
gray fontface, are unavailable to the user. Accessing these functions requires credentials only
provided to specially trained personnel and service technicians.
The tab's background of the menu item currently active is highlighted in light gray.
Active buttons feature a black marking, inactive ones are depicted with a grey fontface.
NOTICE
Pressing the right button invokes the online help system, if either an input field is active
(highlighted in blue) or the mouse pointer is positioned on a menu tab.
Key combinations
[Shift] + [Tab] The cursor switches to the previous input field.
[Shift] + [F1] Invokes the online help if an input field is selected.
Invokes the first requested item within the same online help page.
Invokes the previously requested item within the same online help page.
NOTICE
Refer to part E 'Troubleshooting' for further information about individual errors and their remedy.
After turning on the system via the mains switch the operating system is booted, followed by
the login-screen.
The system has discriminative sets of user rights, which are defined by means of login and
password. Access to the several main and submenu items are determined this way.
The user login is predefined, which means no credentials are needed for access at user level.
Login is performed by pressing the [User-Login] button.
C D
A
B
Submenu
'Routine' ▶
'Main Screen'
Submenu
'Routine' ▶
'Sorting Lists' *
Main menu
'Routine'
Submenu
'Routine' ▶
'Information System' *
Submenu
'Routine' ▶
'Clear Data'
Login
Submenu
'Maintenance' ▶
'Service Cycles'
Submenu
Main menu
'Maintenance' ▶
'Maintenance'
'Error History'
Submenu
'Maintenance' ▶
'Date, Time, Day'
2.4.4 Routine
The main menu item 'Routine' contains all programs necessary for daily routine work on the
system.
• Main Screen (see chapter 2.4.5 for detail)
• Sorting Lists (see chapter 2.4.7 for detail)
• Information System (see chapter 2.4.8 for detail)
• Clear Data (see chapter 2.4.9 for detail)
2.4.5.1 Buttons
When a button is temporarily inactive, its marking is faded.
CAUTION
The [Open Gripper] button may only be pressed, if the rackset held by the gripper
is secured by hand and cannot drop down below! Only after pressing [OK] in the
upcoming confirmation request the gripper is eventually opened.
The status information on display does not affect current operation in any way, but may
contain instructions for the operator to follow.
The work cycle remains active until another one is selected, the system is rebooted or a data
reorganization is performed.
The digits displayed within each square represent a subsequent number assigned to every
tube upon input. This subsequent number belongs to the tube in foremost position within
the rack.
Color Meaning
Brown Status unknown (clear-out sequence after system start)
White Position not occupied
Red Rack has error status
Gray Tube type not yet identified
Blue Tube type 1
Dark blue Tube type 1, centrifuged
Blue checkered Dummy rack for tube type 1
Green Tube type 2
Dark green Tube type 2, centrifuged
Green checkered Dummy rack for tube type 2
Yellow Tube type 3
Dark yellow Tube type 3, centrifuged
Yellow checkered Dummy rack for tube type 3
Symbol Meaning
Transfer position onto the rack transport
Transfer position from the rack transport
Position for tube type recognition
Heading of the rack transport belt
Color Meaning
white no rack
light gray position was initially empty
dark grey tube has been transferred to input sorter
blue not centrifuged (type RSP1)
green not centrifuged (type RSP2)
yellow not centrifuged (type RSP3)
blue, checkered dummy tube (type RSP1)
green, checkered dummy tube (type RSP2)
yellow, checkered dummy tube (type RSP3)
orange bar code read error
red centrifugation error
purple error in host communication
pink unknown tube type
Color Meaning
Grey Empty rack storage
Black in transfer by the gripper (only briefly visible)
Blue Rackset containing tube type 1, not centrifuged
Green Rackset containing tube type 2, not centrifuged
Yellow Rackset containing tube type 3, not centrifuged
Dark blue Rackset containing tube type 1, centrifuged
Dark green Rackset containing tube type 2, centrifuged
Dark yellow Rackset containing tube type 3, centrifuged
Blue checkered Balance rackset for tube type 1
Green checkered Balance rackset for tube type 2
Yellow checkered Balance rackset for tube type 3
Red Error on centrifugation of the rackset
Symbol Meaning
Suffixed characters and numbers contain information about the processing status of the
rackset:
Suffix Meaning
–T Waiting period elapsed (> 30 min) or rackset prioritized.
–U Rackset has been issued for prioritized centrifugation by the operator.
–1, –2 Rackset centrifuged by either centrifuge 1 or 2.
2.4.5.8 Rack storages for reception of racks from the transport belt
Within either work cycle, the system can handle three different tube types at the same time.
For the purpose of receiving and collecting the corresponding racks from the rack transport
belt, there are three separate rack storages RSP1 through RSP3 (one for each tube type). Each
of these rack storages collects three racks of the same tube type from the transport belt.
When a set of three racks is completed, the gripper moves the rackset onto the storage area.
Symbol Meaning
RSP1 is the rack gathering storage for receiving racks of tube type 1.
RSP2 is the rack gathering storage for receiving racks of tube type 2.
RSP3 is the rack gathering storage for receiving racks of tube type 3.
Symbol Meaning
The depictions of the rack storages can be operated like buttons. On activation of a rack
storage button (via touch screen or by left-clicking with the left stick button), a window
appears similar to the one displayed below:
Apart from data on position, time span until timer expiry, tube type and assigned centrifuge
program, this window also contains command buttons.
The [Centrifuge] button initiates a prioritized centrifugation. Also, racksets with
centrifugation errors (colored in red) can be centrifuged repeatedly by means of this button.
In such cases, the rackset would be taken from the storage area back into either centrifuge.
Button Function
When utilizing a prioritized centrifugation, racksets of equal tube type currently present on
the storage area may be additionally loaded into the centrifugation chamber. If necessary,
balance racks will be added as well.
NOTICE
Always keep two dummy racks per tube type handy in close range to the system!
These dummy racks should be clearly marked in order to be easily identified within the output tray.
Example of a centrifuge
Example of a fully loaded
loaded with one rackset
centrifuge prior to
and one balance rackset
centrifugation
Figure 2-51 Figure 2-52
after centrifugation
A colored centrifuge storage means a rackset in place. Additionally loaded balance racks are
depicted as checkered and do not contain samples to be processed.
A darker coloring marks the completion of the centrifugation process.
Now switch the system back to operational mode. The registered urgent sample will be
recognized immediately and marked with a "T" as being prioritized:
Following the prioritized centrifugation, the urgent sample rackset is placed back into its
storage. The now darker coloring of the urgent sample button indicates the emergency
rackset having been processed.
Now the rackset can be removed from the emergency storage again.
Once again switch the system into standby mode, remove the emergency rackset and log it
out by pressing the correspondent storage button once more.
Then resume operation by using the [Run] button.
[Abort] You can cancel the current work step by pressing the [Abort] button. For
example, you can use this to abort a running program, discard an
initiated change or to abort accepting a selection.
[OK] The [OK] button is used to confirm the previous work step. This work
step may have been an entry, a change or a selection.
[New] The [New] button creates a new data record. Adjust the settings of the
menu item in the new data record.
[Edit] Use the [Edit] button to modify an existing data record. First select the
data record with [Search], [Forward] or [Backward].
[Delete] This button deletes the currently displayed data record. Select the
corresponding record before by using the buttons [Search], [Forward] or
[Backward].
[Search] Use the [Search]-button to find an existing data record. Enter the
searched term (e.g. abbreviation, barcode, file name, etc.) in the search
field. Wildcards (such as '*' and '?') may not be used.
[Forward] You can use the [Forward] button to scroll through existing data records
in ascending alphabetical order.
[Backward] You can use the [Backward] button to scroll through existing data
records in descending alphabetical order.
[Print] The [Print] button allows you to access a selection menu. Here you
indicate the print range and decide whether it should be displayed on-
screen or transmitted directly to the printer.
Printing is carried out on the printer that is connected to the system.
NOTICE
The displayed list is a mere snapshot of the occupancy data and will not be updated dynamically.
To manually update the list, leave this menu item and invoke it again.
When invoking this submenu item, the output is initially blank. Press the [Display] button to
show the output tray's sorting list.
Buttons
[Display]
Pressing the [Display] button will invoke a spreadsheet table on screen comprising all
available occupancy data on the rack output tray.
The table is divided into 4 columns:
serial number Every individual sorting position within the list is marked with a
consecutive 3-digit number.
Barcode The barcode as read from the tube's label. If an entry of this column
remained empty, some error has likely prevented the reading and/or
identification of the barcode during the tube's processing.
Error text Corresponds to either of the error texts listed above and allows a more
elaborate troubleshooting.
Note that the term "- empty -" means that this particular position had
already been empty by the time this particular rack was fed into the
system.
In case the occupancy data contains more records than can be displayed at once, the option
"next? YES/NO" will be available below the list.
In such a case, press the [ENTER] key in order to proceed to the next page of the list.
NOTICE
Rack positions of correctly processed tubes are omitted from the sorting list and thus will not show.
[OK]
-without function-
[Abort]
-without function-
NOTICE
This submenu item is available exclusively on systems equipped with a barcode reader.
2.4.8.1 Orders
All the patient's data available in the system are displayed as well as the corresponding order
for centrifugation.
The corresponding tube's type, as determined by the camera module, can be displayed by
clicking the [Cam] button.
A
B
C
A Patient's data
B Buttons
C ordered for centrifugation (Yes/No)
NOTICE
All information contained in the 'Orders' view is displayed as transmitted by the host and does not
necessarily reflect the factual status of the sample! For example, if an error occurs on a sample
which actually is displayed to be centrifuged, this sample might eventually (and contrary to the
displayed status) not become centrifuged at all.
Program fields
Barcode The barcode number is a unique identification of a patient sample. You can
search for a particular barcode by pressing the [Search] button.
NOTICE
Several tubes from one patient could be in the laboratory if, for example, a doctor sent several tubes
from the same patient to the laboratory. Depending on the host's organization, multiple tubes with
the same barcode number could exist for one patient.
Date The date when the patient's data has been entered. This date is either
transmitted by the host or substituted by the system using the current date.
Example: 20070223 = YYYYMMDD (Y = year, M = month, D = day).
Time Time of patient registration. This time is either transmitted by the host or the
system enters the current time.
Example: 075701 = HHMMSS (H = hour, M = minute, S = second).
Surname Surname of the patient.
First name First name of the patient.
Sex The patient’s gender.
Date of birth The patient’s date of birth.
Example: 19750120 = YYYYMMDD (Y = year, M = month, D = day).
Centrifuge This information will state according to the host's order, whether the sample
Sample is to be centrifuged.
Buttons
2.4.8.2 Cam
All the patient's data available in the system are displayed as well as the corresponding tube's
type (as determined by the camera module).
The corresponding order for centrifugation can be displayed by clicking the [Orders] button.
B
C
A Patient's data
B Buttons
C Tube type of the corresponding sample
Program fields
The upper part of the form is identical to the initial 'Orders' view (see previous chapter).
Tube type Tube type of the sample corresponding to the selected patient. In case this
information is not transmitted by the host, the system utilizes the tube type
determined by the camera system (cap recognition).
Buttons
The 'Clear Data' program is used to delete all status data the system currently has stored. This
includes e.g. information about positions and processing state of sample tubes, sequential
numbers and error lists.
NOTICE
Prior to carrying out the 'Clear Data' procedure, the system must be set to Standby mode using the
submenu item 'Routine' ▶ 'Main Screen'.
After completion of the 'Clear Data' program, all sorter targets start counting at position 1
again. Consecutive numbers begin with "1", too.
Start the program by pressing the [OK] button. As soon as it has been completed, a
corresponding message will state so on screen.
CAUTION
After completion of the 'Clear Data' program, the system contains no data about
any rack's position or occupancy anymore. Hence it must be cleared of all
remaining racks on the sorting area.
Racks still located anywhere on the rack transport will automatically be
transported to the rack output once a new workcycle is started.
Racksets located inside either of the centrifuges have to be removed as well.
(Refer to chapter 'maintenance' for details on how to open the centrifuge.)
The balance racksets on their prescribed positions may remain. Balance racksets
that were in use by the time of the 'Clear Data' procedure will have to be manually
put back onto their original positions on the sorting area.
2.4.10 Maintenance
The main menu item 'Maintenance' contains the following sub menu items:
• Service Cycles (see chapter 2.4.11 for details)
• Error History (see chapter 2.4.12 for details)
• Date, Time, Day (see chapter 2.4.13 for details)
Column Description
Total Counter reading since initial operation.
Alarm Number of cycles until next maintenance.
Current Counter reading since the last maintenance by a service technician.
Date Date of last maintenance.
After completion of the maintenance on specific parts of the system, their corresponding
counters can be reset individually. For this purpose, an additional column of [Reset] buttons
is displayed under service login. These buttons are hidden when the system's operator is
logged in by means of User credentials.
NOTICE
The headline 'Camera Module' and its counters (as depicted in the above figure) will only appear on
systems equipped with a barcode scanner.
The error message selected in the picture above provides the following information:
NOTICE
The error log file information can be helpful to trace errors during installation and system setup
and for general troubleshooting. Refer to the service manual, chapter 'Troubleshooting' for detailed
information about error messages and remedies.
Button [Reset]
The current error list will be cleared after pressing the [Reset] button.
Button [Reset]
The current error list will be cleared after pressing the [Reset] button.
NOTICE
If the system is connected to a subsequent cobas p 512 or 612, both time and date will be adopted
from there during the boot procedure. In this case, the corresponding local settings (as described
below) will be overwritten.
Date
Date of the current day.
The date is entered in DD.MM.YYYY format. Example: 26.01.2013.
NOTICE
Whenever you change the date, you will also have to change the day of the week!
Time
Current time, entered in HH:MM (24h) format.
NOTICE
In order to detect and prevent misentries, the system automatically cross checks the entries at 'Date'
and 'Day of the week'. If date and weekday do not match, an error message is displayed on the status
line below. The entries will then have to be corrected.
3. Operation...................................................................................................... I
3.1. Commissioning the system ...................................................................... 3-1
3.2. Daily routine ................................................................................................. 3-1
3.2.1 Notice on operating the protective cover ............................................................ 3-1
3.3. Preparations for routine operation ......................................................... 3-2
3.3.1 Overview ........................................................................................................................... 3-2
3.3.2 Trouble-free operating procedures ........................................................................ 3-3
3.3.3 Turn on devices.............................................................................................................. 3-3
3.3.4 Login .................................................................................................................................. 3-3
3.3.5 System test....................................................................................................................... 3-3
3.3.6 Submenu 'Routine' ► 'Main Screen' ..................................................................... 3-4
3.3.7 Database Reorganization ........................................................................................... 3-5
3.3.8 Preparing an empty output tray ............................................................................... 3-6
3.3.9 Preparing dummy racks.............................................................................................. 3-6
3.3.10 Providing a complete set of balance racks ......................................................... 3-7
3.3.11 Selecting the work cycle ............................................................................................ 3-7
3.3.12 Loading initial sample racks ..................................................................................... 3-8
3.4. Routine operation ....................................................................................... 3-9
3.4.1 Overview ........................................................................................................................... 3-9
3.4.2 Start sample processing .......................................................................................... 3-10
3.4.2.1 Information about processing and transport status ................................ 3-11
3.4.3 Interrupting operation .............................................................................................. 3-12
3.4.3.1 [Standby] button ..................................................................................................... 3-12
3.4.3.2 Main switch I/O....................................................................................................... 3-12
3.4.4 Respond to error messages ................................................................................... 3-13
3.4.5 Reloading and unloading the rack trays ........................................................... 3-14
3.4.5.1 Replenishing an empty input tray ................................................................... 3-14
3.4.5.2 Replenishing a partly loaded input tray ........................................................ 3-14
3.4.5.3 Feeding dummy racks .......................................................................................... 3-15
3.4.5.4 Manually sliding a rack onto the output tray ............................................. 3-15
3.4.5.5 Emptying / replacing the output tray ............................................................. 3-16
3.4.6 Centrifuge urgent samples ..................................................................................... 3-17
3.4.7 Centrifuge samples ahead of schedule ............................................................. 3-18
3.4.8 Ending sample processing ..................................................................................... 3-18
3.5. Terminating work operation after daily routine .................................3-19
3.5.1 Overview ........................................................................................................................ 3-19
3.5.2 Logout / shutting down the system .................................................................... 3-20
3.5.3 Inspecting the transfer area ................................................................................... 3-20
3.5.4 Care and maintenance procedures..................................................................... 3-20
CAUTION
The power connection must be appropriate to the system and be
connected to the system by a qualified person. If the permitted current is
exceeded, the fuses will be triggered and power will be shut off to the
system.
Make sure that the protective cover does not collide with the control unit during opening
and closing (refer to Figure 3-1). Swing the control unit to the right if necessary.
The system now powers up, the system software launches and the login screen is displayed
on the touch screen monitor.
3.3.4 Login
The user login is pre-configured. Touch the [User-Login] button on the Login screen
without entering a user name or password in order to load the control program with access
rights for operators.
For more information about user and access rights, please refer to part B 'System
Description'.
NOTICE
If system messages are shown during the log-in procedure (for example maintenance
pointers), make a note of them and confirm the messages by pressing the [OK] button.
You can select the work cycle with the [Work Cycle] button (see chapter 3.3.11). You can
start operation by pressing the [Run] button (see chapter 3.4.2) after all necessary
preparations have been made.
Detailed information about the meaning and functions of the buttons as well as
hotkeys is contained in part B ‘System description’.
CAUTION
Before initiating a Clear Data procedure, ensure that all status and
position information as well as sorting lists are no longer required and
that there are no more racks left in the carriers within the centrifuge.
When the Clear Data procedure is finished, you have to remove all racks
from the rack storages and centrifuges (except balance racks on the
dedicated rack storages), as the system has no information about rack
positions any more.
CAUTION
If there are still racks in the centrifuge, you must not take them out
through the hatch in the centrifuge lid!
NOTICE
If there are tubes left in the racks, these have been detected as incorrect. Feed the racks
again into the system. If the tubes are repeatedly not processed, you have to find and solve
the error (see part F 'Troubleshooting').
NOTICE
Always keep two dummy racks each for the rackset buffers RSP1, RSP2 and RSP3 in close
vicinity of the system.
The tube types in the dummy racks must comply (in size and weight) with those used in
the current work cycle's configuration in order to minimize unbalances during
centrifugation.
1. Prepare 10 tubes for each of the three required tube types, fill them with an equal amount
of demineralized water and recap them.
2. Distribute each set of tubes into two 5-slot racks (MPA).
While loading the racks, make sure that the sample tubes with a diameter of 13.4 mm are
always placed in rack type 1 and sample tubes with a diameter of 13.4 to 16.3 mm are
always placed in rack type 2! The sample tubes must be inserted until they touch the
bottom of the rack.
NOTICE
The tube types in the balance racks must be the same as those used in the current work
cycle to avoid unbalances during centrifugation.
A C
D
C
B D
CAUTION
Pinching hazard: Never reach into the input module while the feed lever
is in motion!
NOTICE
Before starting the system, both feed levers must be in the vertical position and all doors
of the system must be closed.
CAUTION
Pinching hazard: As soon as a feed lever is tilted down, it automatically
starts moving forward.
The system starts as soon as you tilt a feed lever. Exerting continuous force, the feed levers of
the input module push the sample racks onto the rack conveyor until there are no more racks
left or sample processing operations are disrupted.
The rest of the sample processing procedure is performed automatically and does not
generally require any further intervention by the operator.
Storage area
The storage area is displayed below the rack transport and its transfer positions. All holding
positions, locations, slots and buttons for the racksets are displayed. Color coding or marking
by means of a letter for identification purposes facilitate tracking the position, sample type
and process status of each rack and rackset in real time.
CAUTION
Do not reach into the storage area or the operating range of the gripper
unless in standby mode!
CAUTION
Turning off the system by means of the main switch can lead to loss of
data, contamination and may also damage the system.
Only use this type of interruption in the event of an emergency!
Skip the procedure that led to the error message being issued.
End the procedure that led to the error message being issued.
2. If necessary, open the protective door to allow access to the transfer area. This may be
required by a troubleshooting instruction or if foreign objects, sample tubes (or tube
pieces) are lying in the transfer area, thus obstructing the sample processing.
CAUTION
Contact a service technician immediately if you are unsure if you
should access the transfer area or you do not fully understand a
troubleshooting instruction!
NOTICE
The system does not recognize a manual rack removal and would issue an error
message in the course of operation. To continue operating without interference, you
must insert a new rack in the same place after a rack has been removed manually (for
example, to rectify an error).
NOTICE
For this procedure to begin, the input tray's feed lever must be in an idle state (neither
moving nor pressing against the racks before it). Otherwise, lifting it might result in a
malfunction.
1. Turn the input tray's feed lever to an upright position. It will automatically move back to
its start position.
CAUTION
Pinching hazard: Do not reach into the input module while either feed
lever is in motion!
2. Load the sample tubes into 5-slot racks (MPA). Make sure that sample tubes with a
diameter of 13.4 mm are always placed in rack type 1 and sample tubes with a diameter of
13.4 to 16.3 mm are always placed in rack type 2! Take particular care that the sample
tubes rest against the bottom of the racks!
3. Put the loaded 5-slot racks (MPA) into the rack tray of the input module or, alternatively,
fill another rack tray with up to 30 loaded racks and replace this against the one on the
input module.
NOTICE
The racks must be level within the rack tray and properly engage the guide rail on the
bottom of the tray. The tray must be seated firmly in the input module's tray mount.
4. Tilt the feed lever down again. It will automatically move forward and resume the feeding
process.
CAUTION
Pinching hazard: Do not reach into the input module while either feed
lever is in motion!
CAUTION
In order to prevent malfunctions, the connected system must be in
standby mode as well. Otherwise the connected system's sorting unit
might try to pick up tubes from the rack in question at the very same time
when it is being moved onto the output tray. This would likely result in a
collision between the sorting gripper and the displaced tubes.
NOTICE
The urgent samples' tube type must be registered in the currently running work cycle.
Urgent samples are put on dedicated emergency rack storages. Two racksets at a maximum
can be fed in as urgent samples. Proceed as follows to feed in urgent samples into the system:
1. Touch the [Standby] button to interrupt operation.
2. Open the protective cover.
3. Put a rackset with urgent samples into the rack storage for emergency samples.
NOTICE
This function is not available for incomplete racksets on storages RSP1, RSP2 and RSP3.
1. Press the corresponding rack storage button of the rackset (that you want to centrifuge
ahead of schedule at the next occasion) in the 'Routine' ▶ 'Main Screen' submenu.
A pop-up window is displayed:
Figure 3-13: Window that appears after pressing a rack storage button (example)
2. Touch the [Centrifuge] button to centrifuge the rackset ahead of schedule. The letter 'U' is
displayed on the selected transfer area button. If racks of the same tube type are available
in the transfer area, they will also be centrifuged. If necessary, a balance rackset is also
loaded.
3. Touch the [Back] button to close the window.
Refer to part B 'System description' for more information about the rack
storage buttons.
WARNING
Risk of infection: Sample material and all parts of the system that (might)
come into contact with sample material are to be regarded as potentially
infectious and harmful to health. Due to the risk of infection, always wear
gloves when working on the system!
CAUTION
Always turn off the system before performing care and maintenance work!
Always remove the system's mains plug from the mains supply!
Also ensure that the power supply cannot be (accidently) turned on again
during maintenance activities.
Be certain that you are familiar with the notes on hazards and precautions
in Part A 'General information' before performing the care and
maintenance actions.
Ensure that national, international and standard laboratory safety
precautions are adhered to when performing the care and maintenance
schedule.
4. Maintenance ............................................................................................... I
4.1. Introduction.................................................................................................. 4-1
4.2. Cleaning system components.................................................................. 4-2
4.3. Cleaning agents and equipment ............................................................. 4-2
4.4. Care and maintenance schedule ............................................................ 4-3
4.4.1 Preventative maintenance.......................................................................................... 4-3
4.5. Centrifuge maintenance............................................................................ 4-4
4.5.1 Pulling a centrifuge out of its cabinet ................................................................... 4-4
4.5.2 Cleaning the rotor chamber ...................................................................................... 4-8
4.5.3 Rubber care ..................................................................................................................... 4-9
4.5.4 Visual check for corrosion or damage ............................................................... 4-10
4.5.5 Visual check for cracks on the rackset carriers ............................................. 4-11
4.5.6 Lubricating the rackset carriers ........................................................................... 4-11
4.5.7 Inserting the rackset carriers ................................................................................. 4-13
4.5.8 Exchanging carrier and resetting revolutions counter................................. 4-14
4.5.9 Returning the centrifuge into the cabinet ........................................................ 4-16
4.5.10 Emergency release of the centrifuge’s lid ........................................................ 4-17
4.6. System cleaning ........................................................................................4-18
4.6.1 Cleaning the housing and component surfaces ............................................ 4-18
4.6.2 Cleaning the tube type identification module ................................................. 4-18
4.6.3 Cleaning the optical sensors ................................................................................. 4-20
4.6.4 Cleaning the user interface .................................................................................... 4-21
4.7. Replacing parts .........................................................................................4-22
4.7.1 Replacing the mains fuse........................................................................................ 4-22
4.7.2 Replacing bulbs (tube type identification) ....................................................... 4-24
4.7.2.1 Replacement part ................................................................................................... 4-24
4.7.2.2 Procedure .................................................................................................................. 4-24
4.7.3 Replacing the rackset carriers .............................................................................. 4-25
4.1. Introduction
Be certain that you are familiar with the notes on hazards and precautions in chapter 1
'General Information' before performing the care and maintenance schedule.
Ensure that national, international and standard laboratory safety precautions are adhered to
when carrying out maintenance procedures.
The following instructions for cleaning and maintenance of the centrifuges apply to the
centrifuges in the cobas p 671 system and must be performed on both centrifuge modules.
CAUTION
Always turn off the system before performing maintenance work. Always
remove the mains plug of the cobas p 671 system from the mains supply!
Care and maintenance procedures include all activities to be performed periodically by the
user. These serve to ensure trouble-free operation of the system.
Adherence to the maintenance procedures is the basis for trouble-free work flows. Therefore,
the maintenance procedures described below should be performed regularly.
WARNING
Sample material and all parts of the system that (might) come into contact
with the sample material are to be regarded as potentially infectious and
harmful to health. Due to the risk of infection, always wear gloves when
working on the system!
Before disposing of the module at the end of its service life, it must be
thoroughly cleaned and disinfected.
WARNING
Laser light can be potentially hazardous to the eyes.
To rule out any risk, always switch the system off at the main switch and
disconnect the mains cable prior to commencing maintenance work inside
the camera module!
CAUTION
Clean the system immediately whenever a sample tube becomes damaged
during operations and sample material is spilled on or into the system!
NOTICE
Before disposing of the module at the end of its service life, it must be thoroughly
cleaned and disinfected!
WARNING
Risk of fire and explosion from the usage of flammable cleaning- and
disinfectant liquids.
Explosive atmospheres can exist if the work area is not adequately
ventilated.
Observe safety instructions on the respective containers.
CAUTION
To avoid damage to the device, the pH value of cleaning agents and
disinfectants must be within the range of 5 to 8.
A cotton swab or cloth, slightly moistened with distilled or demineralized water, should be
used to clean the optical components (sensors).
You should use the camera cleaning kit for cleaning the camera lens (Tube Type
Identification Module).
NOTICE
The service counter of the system can be found in menu 'Maintenance' ► 'Service cycles'.
WARNING
Sample material and all unit parts that may come into contact with the
sample material are to be regarded as potentially infectious and harmful to
health. Due to the risk of infection, always wear gloves when working on
the system.
CAUTION
The cobas p 671 must be turned off before performing care and
maintenance work on a centrifuge (main switch turned to position 'O').
The centrifuge must be free of samples.
1. Exit the control software via the [Logout] button in the upper right-hand corner of the
monitor.
3. Touch the [Logout] button in this window to confirm the Logout procedure.
4. The program will be shut down and the Login screen is displayed:
5. To shut down the system, touch the [Shutdown] button (see marking on Figure 4-3)
6. When requested, turn the system off. Turn the main switch to the 'O' position.
NOTICE
When the system is turned off, the centrifuge displays remain active, as the centrifuges
each have a separate power supply.
8. Manually loosen both knurled screws (counter-clockwise) on the light-colored grip rail.
9. Holding the grip rail, slowly withdraw the centrifuge from the centrifuge cabinet until it
reaches the limit stop.
10. Open the lid of the centrifuge. To do so, push the [STOP/OPEN] button on the lower
right of the control panel.
NOTICE
The centrifuge can only be opened if it is turned on and if the rotor stands still. (If this is
not possible, for example during a power outage, see Chapter 4.5.9).
For safety reasons however, the power supply must be disconnected before performing
any further tasks, such as cleaning the rotor chamber!
11. Now turn off the power supply to the centrifuge by switching the horizontal power switch
to left.
12. Pull out the mains plug on the rear side of the centrifuge.
13. Open the centrifuge lid by use of its handle. The lid will remain open in this position.
Figure 4-10: Opening the centrifuge lid Figure 4-11 : Lid of centrifuge opened,
view into the rotor chamber
CAUTION
In case the carriers have to be replaced or if maintenance is performed for
several centrifuges simultaneously, you must be careful not to interchange
the carriers. Even if they might look the same, the carriers must always be
dedicated to a certain centrifuge and rotor position.
NOTICE
Both sides of the rackset carriers are embossed with a number (1 to 4), which
correspond with the numbers on the supporting lugs at the centrifuge rotor (1 to 4).
2. The rotor chamber can now be accessed for cleaning. The rotor itself must not be
removed. Using a moist lint-free cloth, clean the base, walls and underside of the lid of the
rotor chamber as well as the rotor itself. Use a mild cleaning agent if the soiling proves to
be difficult to remove.
Figure 4-13: Cleaning the bottom of the rotor Figure 4-14: Cleaning the wall of the rotor
chamber chamber
NOTICE
The white band on the inner wall of the rotor chamber at the height of the rotor is
formed by slinging away excess lubrication material from the supporting lugs. This is
not a malfunction.
Figure 4-15: Cleaning the underside of the Figure 4-16: Cleaning the rotor
centrifuge lid
WARNING
If you notice corrosion or wear and tear on the centrifuge parts, you must
stop working with the system! The rackset carriers may break during
centrifugation and be slung off. Severe damages can occur! Persons nearby
might be severely injured.
Tests have shown that cracks can appear in the slots of the rackset carrier (see Figure 4-20).
If you notice crack formation, you have to replace the affected rackset carriers immediately!
Visual checks for crack formation are due to be performed on a weekly basis.
NOTICE
During the yearly preventative maintenance, the service technician will thoroughly
check all parts.
NOTICE
The rotor itself must not be removed.
1. Remove all residues of old lubricant from the supporting lugs on the rotor and from the
hinging grooves of the rackset carriers.
3. Squeeze a small (pea-sized) amount of lubricant from the tube of lubricant supplied onto
the tip of your finger.
4. Spread the lubricant evenly on the hinging grooves (see Figure 4-22 to Figure 4-24).
CAUTION
Excess lubricant can obstruct free swaying of the carriers, particularly
within a refrigerated centrifuge. This can potentially lead to the carriers
not being in vertical position when idle and thus cause issues with the
loading / unloading of racksets.
NOTICE
Each carrier has a designated position on the rotor. Thus it is important to observe the
numbers engraved on both the carriers and the rotor during insertion!
The upper side of the rackset carriers is engraved on both sides with a number between 1 and
4. The supporting lugs on the rotor are correspondingly numbered.
When inserting the rackset carriers, they have to be placed in the supporting lugs at the rotor
with the same number. This means that the carrier engraved "2" is to be fit onto the rotor
where it would be bordered on both sides by the figure "2"
Maintenance work by the operator is concluded once the rotor chamber has been cleaned
and the supporting lugs lubricated.
NOTICE
The centrifuge should remain turned off and the lid should remain open until any
remaining moisture has fully evaporated.
1. Carefully withdraw the carriers upwards from their mounts. For more information see
chapter 4.5.2.
2. Insert a new set of carriers. For more information see chapter 4.5.7
Reset the cycle counter.
NOTICE
The counter in the Rotanta centrifuge is deactivated. The decisive counter is of the
system’s software.
CAUTION
Be sure not to clamp any cables when pushing back the centrifuge!
5. Fix the centrifuge to the cabinet by tightening both knurled screws; to do so, turn them
clockwise by hand.
6. Close the door to the centrifuge cabinet.
7. Reconnect the mains supply of the cobas p 671 system.
CAUTION
During an emergency release, the centrifuge must be disconnected from
the mains line!
Open the lid only if the rotor has come to a complete halt!
Only the provided hexagon screw driver may be utilized. Inserting any
other tool might damage components within the centrifuge.
1. Insert the hexagon screw driver (included in delivery of the centrifuge) horizontally into
the bore (see Figure 4-29) until you feel it engaging the head of the corresponding screw
within the centrifuge.
Figure 4-31: Hexagon screw driver Figure 4-32: Borehole for emergency release
2. Turn the screw driver for about 180° until the lid is completely released.
3. Withdraw the screw driver from the borehole and open the centrifuge lid.
CAUTION
Always turn off the cobas p 671 system before performing maintenance
work!
WARNING
Mains voltage: Shut down the system, switch it off at the mains switch and
unplug the power cable before working inside the housing.
WARNING
Laser light can be potentially hazardous to the eyes.
To rule out any risk, always switch the system off at the main switch and
disconnect the mains cable prior to commencing maintenance work inside
the tube type identification module!
CAUTION
The lens of the camera must not be moved when it is being cleaned!
1. Open the housing of the module by loosening the fastening screws and removing the
housing cover.
A
Figure 4-33: Opening the housing of the tube type identification module
A Fastening screws B Warning label laser light (optional)
2. To clean the camera lens, use the cleaning cloth and liquid from the kit for camera
cleaning included in the delivery.
A
B
3. Use the cleaning cloth with a few drops of the supplied cleaning fluid.
NOTICE
Store the cleaning cloths for the camera separately to avoid soiling.
CAUTION
Turn off the cobas p 671 before carrying out any cleaning work on the
system!
1. Exit the control software via the [Logout] button in the upper right-hand corner of the
monitor. A pop-up window will be displayed (see Figure 4-2).
2. Touch the [Logout] button in this pop-up window to confirm the logout procedure.
The program will be shut down and the login screen is displayed (see Figure 4-3).
3. To shut down the system, touch the [Shutdown] button in the lower left-hand corner of
the monitor.
4. When requested to turn off the system, turn the main switch to the position 'O'.
5. Open the protective door in front of the transfer area to access the sensors.
6. To clean the sensors, use a dry cotton bud taken from the cleaning set supplied with the
cobas p 671 system. Moisten slightly if soiling proves difficult to remove.
CAUTION
Do not use an alcohol-based cleaning agents or abrasive materials!
WARNING
Mains voltage!
Do not replace the fuse until you have unplugged the power cable!
9. Using a thin-blade screwdriver, push up the tab (on the lower part of the fuse holder) and
pull out the fuse holder.
Figure 4-44: Push up the tab … Figure 4-45: … and remove the fuse
holder
10. Replace the fuse. Use only fuses with these specifications:
- T 6.3 AH; 250 V for 230 Volt version (size: 5*20 mm), order no. 00000022027
- T 10 AH; 250 V for 115 Volt version (size: 5*20 mm), order no. 16999012116
11. Push the fuse holder into the housing until you hear an audible click.
12. Plug the connector of the mains supply cable into the mains supply connection on the
system.
CAUTION
The bulbs get very hot during operation and may take up to 15 minutes
to cool down before you can touch them!
Also be aware not to hit the housing while pulling out the bulbs, as the
bulbs may easily break. This poses an injury risk!
4.7.2.2 Procedure
Proceed as follows to take apart the bulbs:
NOTICE
Follow the local regulations when disposing of defective bulbs.
WARNING
Crack formation: It is strictly prohibited to use carriers with crack
formation (for example caused by material fatigue or poor lubrication),
with no regard to dimension or severity of the damage!
Due to the immensely high forces inside the centrifuge, the burst of a
defective carrier during operation can lead to total loss of the system and
to personal injury!
• For replacement of carrier sets, use only the allowed carrier type for the cobas p 671
system.
• Before using a new carrier set, lubricate the carriers as described in Chapter 4.5.6.
• Ensure that defective carriers cannot be (accidentally) used again.
5. Troubleshooting .......................................................................................... I
5.1. Important questions for customer service ............................................ 5-1
5.1.1 General information ..................................................................................................... 5-1
5.1.2 Air pressure too low ..................................................................................................... 5-1
5.1.3 Problems with the motor control ............................................................................. 5-1
5.1.4 Problems with the tube transport at the input and output sections ......... 5-1
5.2. What do I do if ...? ....................................................................................... 5-2
5.2.1 ... the system is not working? ................................................................................... 5-2
5.2.2 ... the control unit (computer) is not working? .................................................. 5-2
5.2.3 ... the touch-screen monitor is not working?...................................................... 5-2
5.2.4 ... the communication in the network is not working?.................................... 5-2
5.2.5 ... the control unit (computer) fails during operation? .................................... 5-2
5.2.6 ... a power failure has occurred? ............................................................................. 5-2
5.2.7 ... no button is active on the touch-screen monitor?....................................... 5-2
5.2.8 ... daily data backup is causing problems?.......................................................... 5-3
5.2.9 ... a centrifuge's lid cannot be opened? ................................................................ 5-3
5.2.10 ... the output tray contains loaded racks?............................................................ 5-3
5.2.11 ... error #063 occurs during loading of the centrifuge? ................................. 5-4
5.2.12 ... a rack is jammed at the output module (error #658)? ............................... 5-4
5.3. Opening the sorting gripper manually ................................................... 5-6
5.4. Messages ..................................................................................................... 5-7
5.4.1 Error messages and remedies .................................................................................. 5-7
5.4.2 Informative messages ............................................................................................... 5-36
CAUTION
Do not check the fuse until you have unplugged the power cable!
5.1.4 Problems with the tube transport at the input and output sections
• Are the rack trays OK?
• Can the racks be easily fed in or out?
• Have the sensors been cleaned (see part D 'Maintenance')?
If the data backup procedure still does not function properly, proceed as follows:
• Remove the USB memory stick.
• Touch the [Logout] button and then shut down the system.
• Turn the system off and then on again at the main switch.
• Run the data backup procedure again.
If the data backup procedure still fails, notify a service technician.
Figure 5-1: Hexagon screw driver Figure 5-2: Emergency lid lock release
CAUTION
During an emergency release, the centrifuge must be disconnected from the
mains line!
Only the provided hexagon screw driver may be utilized. Inserting any other tool
might damage components within the centrifuge.
The exact procedure for the lid's emergency release is described in part D
'Maintenance', chapter 'Emergency release of the centrifuge’s lid'
3. Contact the lab administrator or service technician if the error cannot be solved (the tube
type might not be registered in the system).
1. Press the [Standby] button on the connected system and open the protective cover.
2. Move the blocked rack manually from the rack output module onto the output tray.
3. Close the protective cover of the connected system and press the [Run] button.
4. Press the [Repeat] button on the touch screen of the cobas p 671.
5. Contact the service technician if that does not solve the problem or if the error occurs
repeatedly.
CAUTION
Always wear protective clothing and gloves when performing service tasks on
the system!
If, for any reason, a rackset inside the gripper needs to be removed, it is possible to open the
gripper manually (skip steps #1 and #2, if the system halts automatically):
5.4. Messages
The displayed messages during operation are made up of both informational messages as
well as error messages to which the user must react.
Messages are displayed immediately on the touch screen monitor; it is possible to react to
these directly by inputting corresponding entries. Errors which can be regulated by the
system are corrected automatically (for example, positioning errors of the stepper motors).
All error messages and warnings are logged and can be used to interpret errors at a later time
(see part B 'System Description').
Most messages are indexed with a number through which it is possible to draw conclusions
as to the cause and possible remedy without reference to the text.
The message texts contain different variables which are replaced by specific texts when
displayed.
%1, %2, %3, ... More detailed designation of the hardware in question, for example PIO
pin, general parameter abbreviation, time.
When, during normal operations, a message appears that is not listed in the following tables,
contact your lab administrator or service technician.
000 ERROR CODE A non-categorized error has Restart system or program. Contact the
NOT DEFINED !!! occurred. system administrator or service
technician if the error persists.
002 SYSTEM A system error has occurred. Restart system or program. Contact the
ERROR ~ in '%' system administrator or service
technician if the error persists.
008 Bad control file The parameter format for a line or This error only occurs if the file has been
! the menu bar for a program was changed. Activate file backup and
set up improperly in the file perform the change once again very
'menu/menu.Ec3'. carefully.
009 Error ~ on You wanted to gain access to a file Check if the file exists.
opening file '%' ! which cannot be opened. If not, copy the file from the backup disk
Possibly the file does not exist. to the hard disk.
011 ISAM: Error ~ The database identified an This is an error in general parameters.
Record '%' unspecified error. Copy the latest backup of general
Usually, this refers to a severe parameters records into the system and
error. repeat changing the general parameters
you have previously made.
018 ISAM: File '%' This file is to be used for reading This is a system error. If restarting the
not open but it is not open. program does not cure this problem,
(NOTOPEN) check on the operating system level for
possible causes.
019 ISAM: File '%' This message may be issued after The error only occurs in connection
inconsistent a system failure. with the general parameters.
(INCONS) !!! Copy the general parameters from your
STOP, DO NOT most recent data backup to the system.
CONTINUE Contact a system technician.
WORKING !!!
021 Error ~ on Before working can take place all Execute 'Log off' and 'Log in'.
starting task '%' necessary tasks must be loaded. If the error is still displayed, contact a
For each task which cannot be service technician.
loaded a message is displayed. Close background programs by shutting
down the system.
Reload background programs by
restarting the system.
027 Error ~ on Problems occur when closing Terminate processes again. If the error
stopping the task background programs. persists, turn system off and on. If the
'%' error cannot be rectified, contact a
service technician.
036 No interface The definition of the interface Check the interface configuration. If the
board defined or board does not exist. problem cannot be found, contact a
not active. service technician.
037 Too many Too many interface boards have Revise the interface parameters.
interface boards been activated in the general
activated parameters. This led to overlaps.
039 Too many The number of interfaces defined Revise the general parameters.
interfaces active surpasses the number of interface
boards present.
046 Backup file '%' The configuration file cannot be Delete the backup file at the level of the
cannot be deleted saved to an intermediate backup operating system and then re-generate
because the old backup file cannot the configuration file.
be deleted.
047 Files cannot be The renaming of the new and old Delete the backup file at the level of the
renamed configuration files has failed. operating system and then re-generate
the configuration file.
048 File '%' cannot The configuration file cannot be At the level of the operating system¸ find
be created created. out why the file cannot be saved.
049 Unexpected An unknown error has occurred. Restart the program. Contact a service
termination, restart technician if the error persists.
program
056 Input tray is No tray has been inserted into the Insert a rack tray into input station
not inserted '%' input station. again.
I/O-Canal of sensor: <%1> Check if sensor is active.
Check if sensor is adjusted correctly.
Check the logic of the sensor.
Check the I/O-Board.
061 1 Error (1) An error occurred during the If the error occurs often and regularly,
reference switch check of the reference position. you should have a service technician
monitoring Reference runs are performed check the motor, axis or limit switch.
regularly during normal
operation. Since stepping errors
are corrected automatically, this is
normally not a serious error.
When this error occurs, the
current position is immediately
terminated and all further
commands are deleted (%1).
062 2 Error encoder (2) Encoder error (hardware) in Turn the system off and on. Contact a
monitoring the motor control group. service technician if the error persists
The encoder signals are logically (De-energize motor and check rotary
incorrect. There is a hardware encoder).
error (at DMS). When this error
occurs, the current position is
immediately terminated, all
further commands are deleted.
The red Fail-LED on the motor
control board is blinking. This
error is corrected only after a
hardware reset (%1).
064 4 Error (4) Error standstill monitoring for Retry by pressing the [Repeat] button.
standstill positioning commands. If the error continues, notify the service
monitoring Axis deflection at standstill in technician.
excess of the tolerance. The buffer
does not change when this error
occurs.
Reasons: bad regulation
parameters, axis was deflected
manually (%1).
067 A Transfer (A) Transfer error (parity). Retry by pressing the [Repeat] button.
error Communication error from the Contact a service technician if the error
computer to the DMS/SMS persists.
control boards. (Check the cabling to the motor control
Red fail LED is blinking (%1). board.)
068 B Check sum (B) Checksum error in control Retry by pressing the [Repeat] button.
error in control telegram. Contact a service technician if the error
telegram Communication error from the persists (Check the RS485 interface,
computer to the DMS/SMS hardware).
control boards.
Red fail LED is blinking (%1).
069 C Command (C) Command format error in the Retry by pressing the [Repeat] button.
format error - control telegram. Contact a service technician if the error
control telegram The entire buffer is deleted (%1). persists (Check the interface protocol).
070 D Check sum (D) Check sum error in the Retry by pressing the [Repeat] button.
error in the instruction telegram. Contact a service technician if the error
instruction Communication error from the persists (Check the RS485 interface,
telegram computer to the DMS/SMS hardware.)
control boards.
Red fail LED is blinking (%1).
071 E Error (E) Command format error in the Retry by pressing the [Repeat] button.
command format – instruction telegram. Contact a service technician if the error
instruction The buffer is not changed (%1). persists. (Check the interface protocol.)
telegram
072 F No execution (F) There is no execution Try to evade the error by pressing
command in the command for the DMS boards in [Repeat].
buffer % the buffer. Re-boot the system if the error persists.
Synchronizing error from RS485 Contact a service technician if the occurs
interface between the computer again.
and the DMS control boards.
The buffer is not changed (%1).
073 G Defective (Defective fuse in the motor Replace the defective fuse in the motor
fuse control group. Status queries will control group.
not reset the error (%1). If error persists, check for short circuits
(motor, cables).
074 H Motor (H) Undervoltage or overvoltage If the error persists, check the voltages
undervoltage from the output-stage power (24V, 35V).
supply.
Status queries will not reset the
error (%1).
075 I Excessive (I) Excessive output stage Turn off the system and let it cool down.
output stage temperature. Contact a service technician if the error
temperature The buffer is not changed. persists.
Status queries will not reset the (Check the motor temperature and heat
error (%1). sink temperature (DMS/SMS). If the
error recurs, check the motor control
board and the motor.)
076 J Error in The current monitoring will be Press the [Repeat] button.
current monitoring triggered whenever the axis runs Contact a service technician if the error
– output stage against the end stop for a long persists.
period of time. (Check board and motor. The output
The buffer is deleted and the stage driver is possibly defective.)
current positioning terminated
(%1).
077 K Error at Error at DMS motor control Press the [Repeat] button.
controller selection board (address=%1): Contact a service technician if the error
% (K) Error at selection of persists.
predefined regulation parameters (Check the regulation parameters.
(from the EPROM) is possible at Replace DMS control board.)
G-commands (controller selection
from EPROM) only.
079 M Limit switch (M) Error and limit switch Retry by pressing the [Repeat] button.
error (moved into The limit switch has been Contact a service technician if the error
limit switch) triggered or has not been persists. (Check motor system and limit
deactivated. sensor).
Any active positioning is
terminated and the entire buffer
deleted whenever this error
occurs. (%1).
081 O Data buffer (O) Data buffer overflow Re-boot the system.
overflow !!! You may not be able to Contact a service technician if the error
continue working without errors persists.
!!!
The entire buffer is deleted when
this error occurs. (%1).
082 P Defined (P) The defined maximum Use the log file to determine which
maximum position position was exceeded (%1). position the system should be moved
exceeded The programmed position into. Is this position correct?
exceeds the maximum position If so, then adjust the maximum position
defined in the motor parameters. for the motor/ parameter set.
083 Q Error PID Error at DMS motor control Press the [Repeat] button.
filter board (address=%1): Contact a service technician if the error
(Q) PID filter error in the internal persists.
controller. Bad value in the (Check the rules parameters. Replace
regulation parameters. (%1). DMS control board.)
090 Errors repeatedly occurred when Shut down and restart the system.
Communication communicating via RS485 Notify a service technician if the error
error on RS485 interface. occurs frequently.
interface This prevents continuing regular
operation.
The reason is this: If during
reading of data 4 errors occur in
succession, the RS485 process is
terminated and the error 090
is displayed.
092 Bad entry Operator has made a bad entry or Check if the program supports all the
does not have access to the option menu items or input forms that have
that is not supported by the been cleared for the menu file or the
program. screen file, respectively. Pay attention to
the entry in the log file on
troubleshooting.
094 Timeout at the A process does not receive the Check the line, plug connectors, serial
interface data expected at an interface. You interface board of the system computer
can specify the interface name in and of the remote terminal.
the log file entry. Use the
'pvt_mount' command to specify
the physical port number.
095 Error when An error occurred during the You can specify the interface name in
using the serial opening/ reading/ writing/ closing the log file entry.
interface process. Use the 'pvt_mount' command to
This error message is not a specify the physical port number.
protocol error. Check the line, plug connectors, serial
interface board
in the system computer and the remote
terminal.
096 Error in access An error occurred when opening, Re-boot the system.
to a sorting list writing, reading or closing a Contact a service technician if the error
sorting list. persists.
The lists filed in the 'result/*' (Narrow down the reason for the error
directory can be viewed by by means of the appropriate
means of 'Sorting lists'. entry into the log file.)
Reasons for the error: hard disk is
full, file system inconsistent
097 General In a system of this size there are Follow the sequence listed below if you
internal software hundreds of potential software encounter this error:
error errors that are not worth setting 1.) Search for an entry in the log file.
up a separate category for. These 2a.) Resolve the problem or
errors are covered by this catch-all 2b.) contact a service technician.
category. If this error occurs, you
will find more information in the
log file entry.
100 General The system tried to access a non- Use the log file to determine the record
parameters record existent general parameters type and abbreviation of the missing
not found record. general parameters record.
Have you made changes to the You will have to undo any changes made
general parameters? to the system.
Have you activated new Contact a service technician.
programs?
101 Start position The actuator <%1> can no longer Retry by pressing the [Repeat] button.
not attained '%' attain the start position. If the error continues, notify the service
Sensor's I/O channel: <%2> technician.
(Check to see if the sensor is active.
Check if sensor is adjusted correctly.
Check the logic of the sensor.
Check the I/O board).
102 Start position The actuator <%1> has not left Retry by pressing the [Repeat] button.
not left '%' the start position. Contact a service technician if the error
Sensor's I/O channel: <%2> persists.
(Check to see if the sensor is active.
Check if sensor is adjusted correctly.
Check the logic of the sensor.
Check the I/O board).
103 Start position The actuator <%1> has left the Retry by pressing the [Repeat] button.
not active '%' start position. Contact a service technician if the error
Sensor's I/O channel: <%2> persists.
(Check to see if the sensor is active.
Check if sensor is adjusted correctly.
Check the logic of the sensor.
Check the I/O board).
104 Work position The actuator <%1> has left the Retry by pressing the [Repeat] button.
not active '%' work position. Contact a service technician if the error
Sensor's I/O channel: <%2> persists.
(Check whether the sensors are active.
Check whether the sensors have been
properly calibrated.
Check the sensor logic.
Check the I/O board.)
105 Work and start Both sensors at actuator <%1> are Retry by pressing the [Repeat] button.
position active '%' active. Contact a service technician if the error
I/O channel of the start position persists.
sensor: <%2> (Check whether the sensors are active.
I/O channel of the work position Check whether the sensors have been
sensor: <%3> properly calibrated.
Check the sensor logic.
Check the I/O board.)
106 Actuator is still The actuator <%1> is still active. Retry by pressing the [Repeat] button.
active '%' I/O channel of the actuator: <%2> Contact a service technician if the error
persists.
(Check whether you can still switch the
output on the I/O board.)
108 Sensor value The sensor provides an incorrect See if the sensor is soiled.
not correct '%' value. Check whether the sensor signal is
The switching state does not interrupted.
match the expected initial state. Contact a service technician if the error
Sensor name: <%1> persists.
Sensor's I/O channel (PIO port): Check if sensor is active / damaged /
<%2> properly calibrated.
Status when sensor activated: Check the logic of the sensor.
<%3> Check the I/O board or NetPC.)
109 Work position The actuator <%1> has attained If this error message appears during the
is active '%' the work position. sorting process, you can press [Ignore]
Sensor's I/O channel: <%2> to continue sorting.
Contact a service technician if the error
persists.
(Check to see if the sensor is active.
Check whether the sensor has been
properly calibrated.)
110 Start position is The actuator <%1> is still in start Retry by pressing the [Repeat] button.
still active '%' position. Contact a service technician if the error
Sensor's I/O channel: <%2> persists.
(Check whether the sensor is active.
Check whether the sensor has been
properly calibrated. Check the sensor
logic. Check the I/O board.)
111 Work position The actuator <%1> has not Check whether the actuator cannot
not active '%' attained work position. reach the work position due to an
Sensor's I/O channel: <%2> obstruction.
Time for the actuator to reach the Check whether the actuator's
work position: <%3> ms movements are too slow.
If the error continues, notify the service
technician.
(Check whether the sensor is active/
properly calibrated. Check the sensor
logic. Check the I/O board.)
112 Start position The actuator <%1> has not come Check whether the actuator cannot
not active '%' into the start position. reach the start position due to an
Sensor's I/O channel: <%2> obstruction.
Time for the actuator to reach the Check whether the actuator's
start position: <%3> ms movements are too slow.
Contact a service technician if the error
persists.
(Check if sensor is active or adjusted
correctly.
Check the logic of the sensor. Check the
I/O board.)
113 Rack on The sensor detects a rack at the Check if sensor is active.
conveyor at input input position. Check if sensor is adjusted correctly.
pos. '%' I/O channel of sensor: <%1> Check the logic of the sensor.
Check I/O board.
Remove rack from the input position.
115 Rack on The sensor detects a rack at the Check if sensor is active.
conveyor at output output position. Check if sensor is adjusted correctly.
pos. '%' I/O channel of sensor: <%1> Check the logic of the sensor.
Check I/O board.
Remove rack from the output position.
116 Internal Possible causes: Shut down system, switch off/on system.
software error, file - file system inconsistent Restart work cycle.
'%' could not be - too many files open If the error occurs again, contact a
opened - system error service technician.
Refer to log file!
121 Process has Possible events: Refer to the corresponding entry in the
received an - timer event from operating log file.
incorrect/unknown system
event - send/receive/reply from another
process
- PVT task synchronization
- event from another process via
the queue
- signals from operating system or
another process
122 Task <%> not A task required for inter-task Restart the system.
started communication was not started or If the error occurs again, contact a
terminated itself due to a fatal service technician.
error. Operations cannot be (Refer to log file)
continued.
123 '%' The actuator At actuator <%1> the output of Retry by pressing the [Repeat] button.
could not be the I/O board (Pin) <%2> could Contact a service technician if the error
switched. not be switched over. persists.
(Check the I/O board. Check the
actuator).
133 The work The actuator <%1> has attained Retry by pressing the [Repeat] button.
position has been the work position. If the error continues, notify the service
attained '%' Sensor's I/O channel: <%2> technician.
This error may occur when the (Check to see if the sensor is active.
system is grabbing a tube. Check if sensor is adjusted correctly.
If the gripper reaches the work Check the logic of the sensor.
position in this manner, this Check the I/O board.)
means it has not grabbed a tube.
140 Sample carrier The sensor <%1> unexpectedly Manually put the sample carrier which
missing in gripper sensored empty gripper. has gone missing into its designated
'%' position. Then continue operation with
[Ignore].
In case the sample carrier is still in the
gripper:
Check whether the sensor is active and
calibrated properly.
Check the sensor's switching logic.
Check the corresponding I/O board.
142 Put down The selected put down position is Compare the schematic depiction of the
position occupied already occupied. storage area/ sorting area with the real
Possible causes: situation. Clear out put down position
Put down position incorrectly and continue by pressing [Repeat]. Drop
adjusted. the contents of the gripper into the drop
Foreign object on put down position or container by use of the
position. [Set aside] button.
If the error persists for the same
position, its coordinates should be
adjusted.
164 Database/ rules The system is not receiving data See if the system is connected to the
manager does not from the database or the rules host.
respond! manager. The database module or Is the host still running?
rule manager is inactive. If the error continues, notify the service
technician.
170 Gripper During the sorter unit's Check if the drop position is empty.
occupied by initialization, the gripper has been Then press [Set aside] to drop the object
unknown object detected to be occupied. The held held by the gripper. Once the
object must be set aside into drop initialization cycle is completed, remove
position before the system is able the object from the sorting area.
to proceed.
176 DC motor has The DC motor of the input Check to see if the lever is jammed.
not reached defined station has not reached stop Check to see if all the cables are properly
stop position position. fastened.
182 System The system pressure has exceeded Check whether the compressor is
pressure exceeds the specified limit and may cause running.
permitted limits errors during your work. Check the compressed-air tube.
Contact a service technician if the error
persists.
196 Internal A wrong pointer was set in the The log file can be used to localize the
software error, table program code of the process. error.
pointer is out of The pointer points to an address
control the program can not work with.
218 System stopped Since the sorting area is no longer 1. Turn off the system.
fully available, the system is 2. Turn on the system.
stopped. 3. Continue with your regular routine.
227 Input lever not The input lever is not in its Reposition the lever upwards.
up normal position, therefore the
motor of the rack input cannot be
initialized.
239 Interface for Interface for barcode scanner Try to rectify the error by rebooting the
barcode scanner <%1> system.
cannot be initialized. If the error occurs repeatedly, refer to
'Maintenance' -> 'Error History' for
details.
If the error cannot be rectified, contact
the service technician.
244 Profile not A profile is entered in a work You should check the following under
found place in 'Reference Data' which 'Distribution data' main menu item:
has not been created in the - Abbreviations of the profiles for the
'Profiles' menu item. work places.
- Have all profiles been created and
properly written?
245 Work place not A work place not available under You should check the following under
found 'Work places' menu item has been the 'general parameters' main menu
entered in the Reference Data in item:
the current work cycle. - Abbreviation of the work places in the
current work cycle.
- Have all work places been created and
properly written?
248 Target for A work place not known in the You should check the following under
exceptions not current work cycle has been 'Reference Data' main menu item:
defined in the work entered in the 'Allocation - abbreviation of the work places in the
cycle exception -> Target' menu item. 'Allocation Exception -> Target' menu
item
- abbreviation of the work places in the
current work cycle
249 Work cycle not The current or selected work cycle Edit work cycle in the 'Reference Data ->
edited in 'Reference is not edited under 'Work Cycles Work Cycles' menu.
Data in the 'Reference Data'.
251 Rules manager The process that prepares the data Restart the system.
does not respond for the system has stopped Notify a service technician if the error
responding. occurs again.
255 No connection The host does not respond to a Check the cable connection. Restart the
to the host query. system.
Notify a service technician if the error
occurs again.
(Check software driver on the host.)
258 Position One of the two sorting axes (X of Check the log file!
command for axes Y) has been instructed to move to Make sure that all targets have been
negative a position that is less than zero. created properly.
262 Scanner error The barcode scanner (%1) could Shut down the system and restart.
not get initialized. Contact a service technician if the error
persists.
(By modification of the general
parameters, a false scanner type could
have been set. In this case undo the done
changes.)
264 Error when An error occurred when setting Check the general parameters for
setting up sorting up the data needed for sorting. consistency.
data Check the log file for error messages.
268 Module does Module does not respond. Check if the module program is still
not respond The system is trying to running. Consult the log file for more
communicate with the selected information.
program. However, the module
has not responded within an
allotted response time.
272 No dynamic The system cannot request more Close other applications and re-boot the
memory memory because there are no computer.
available resources left. If the error recurs, add more RAM to the
system.
281 Required field: The field has been declared as a The user has to enter data in this field.
You must enter required field in the form file.
data
282 Field value too The value entered does not match Enter the correct value.
low. Allowed range the range defined in the form. It is
(from/to): % too low.
283 Field value too The value entered does not match Enter the value correctly.
high. Allowed range the range defined in the form. The
(from/to): % value is too high.
288 This field only This field only accepts numerical Change the entry.
accepts numerical entries.
characters
312 At least one At least one coordinate (X- Check changed coordinates in 'Teachin'.
coordinate is out of position, Y-position) is out of
range allowable range. The value
entered was 0 or negative.
321 Error during An error occurred when Retry by pressing the [Repeat] button.
communication communicating with a NetPC If the message is displayed again, switch
with sub-module over the network. the system off and restart.
Sub-modules: barcode reader, Contact a service technician if the error
camera persists.
322 Protective door The system cannot be started Close the protective door.
not closed while the protective door is open. If this message appears although the
protective door is closed, contact a
service technician.
(Check the door sensors.
Check PIO port 14; card 1.)
377 Automatic The PIO pin %1 has exceeded its Turn the system off and on to avoid
deactivation of PIO maximum active time of %2 hardware damages.
pin failed seconds. The automatic reset of
the pin failed.
386 % Error on An error occured during saving Check if the respective data set is
saving the changes the parameter <%1> existing and, if necessary, create it.
in General in General Parameters <%2>.
Parameters %3
387 Error in config In the configuration file Add the missing parameter to
file for Teasy config/Teasy.cfg the parameter configuration file or ask PVT
%1 for support.
is not existing.
390 Motor control Ready signal of a motor control For error recovery the system must be
board not ready % board failed after execution of the shutdown and turned off and on at the
last command. main switch.
395 Soiling in the The camera detected soiling in the Try to continue operation by pressing
image window image window. This may be 'Repeat'. Open the housing of the tube
displayed during initial operation type recognition module and clean the
or incorrect shutdown. In these areas (lens, surface of the black
cases, press the 'Repeat' button. background) in the section concerned
(see Operator's Manual, Chapter
'Maintenance').
396 Object in the Object (cap, label ...) in the image Try to continue operation by pressing
image window window. The message may be 'Repeat'.
displayed during initial operation Open the camera housing and remove
or incorrect shutdown. In these the object.
cases, press the 'Repeat' button.
397 Memory could Memory could not be allocated. Contact a service technician.
not be allocated Internal problem with the camera.
398 Could not read The stored reference image, on Contact a service technician.
reference image basis of which the check is carried Is the reference image currently existing
out, does not exist, cannot be read in the directory?
or cannot be found. 'usr/pvt/subsys/rsa_cam/'
The message is also displayed Carry out 'tube_location' if no reference
when a system has been re- image exists.
installed.
399 Different size of The stored reference image does Contact a service technician.
reference and not match the dimensions of the
acquired image image which is currently taken.
Possible reason: System
conversion is incomplete.
410 % System System pressure is not in the valid Check if the compressor is turned on.
pressure is not in range. Wait until the compressor has reached
the valid range Cylinder may not be controlled the operating pressure.
without errors. After pressing [Repeat], the sequence of
operations is re-launched.
Refer to the Pneumatics chapter in the
service manual.
412 Cap not in During decapping, the cap did not Check to see if the cap lies in the
waste tube % fall through the waste tube. working area or is still hanging in the
gripper.
If so, logout and turn off the system to
remove the cap by using the forceps.
If not, with [Repeat] the sequence of
operations is relaunched.
413 Door not closed The door of the corresponding Close the door.
sensor % module is not closed. After pressing [Repeat], the sequence of
Sensor (%1) operation is re-launched.
418 % The cap could not be removed Please check to see if the cap of the tube
from the tube without error. must be disposed manually.
The rotary gripper was opened. If necessary the system must be turned
off.
After confirming the error notification,
the system tries to return the tube to the
rack transport and to continue work.
419 % The cap could not be removed Please check to see if the tube has been
from the tube without error. transferred properly into the transport
The lifting gripper is now getting conveyor and that the cap is no longer
opened located in the working area. If necessary
the system must be turned off.
420 % Error when sending a command Try to remedy the error by pressing the
to the motor control board. [Repeat] button. The error may be
corrected by restarting the system.
Contact a service technician if this does
not solve the problem or if the error
persists.
421 1 Error (1) An error occurred during the Try to rectify the error by pressing
reference switch check of the reference position. [Repeat].
monitoring % Reference runs are performed If the error occurs often and regularly,
regularly during normal you should have a service technician
operation. Since stepping errors check the motor, axis or limit switch.
are corrected automatically, this is
normally not a serious error.
When the error occurs, the
current positioning is
immediately terminated, and all
further commands already sent to
the motor control board get
deleted when this error occurs
(address=%1).
422 2 Error in (2) Encoder error (hardware) in Turn the system off and on.
encoder monitoring the motor control group. Notify a service technician if the error
The encoder signals are logically occurs again.
incorrect. There is a hardware (De-energize motor. Check encoder.)
error (at DMS). When this error
occurs, the current position is
immediately terminated and all
further commands are deleted.
Red Fail-LED on the motor
control board is blinking. This
error is corrected only after
hardware reset (address=%1).
423 3 Error active (3) Error monitoring for Error in the drive system: Block the
revolution positioning commands. motor axis, poor belt tension, poor
monitoring % The tolerance was exceeded regulation parameters, motor problems,
during or after the motor loose tooth wheel, etc.
movement. Refer to the Mechanics chapter in the
When this error occurs, the service manual.
current position is immediately
terminated and all further
commands are deleted
(address=%1).
424 4 Error Motor control card Retry by pressing the [Repeat] button.
standstill (4) Error in standstill monitoring If the error continues, logout and turn
monitoring % for positioning commands. off the system.
After positioning, the axis is not Contact a service technician if the error
in the required position. persists.
Reasons: bad regulation
parameters, axis was deflected
manually (address=%1)
425 5 No barcode (5) Motor control board awaited See Service Manual -> Mechanics
found % an interruption signal from the
barcode scanner.
The entire buffer is deleted
(address=%1).
426 6 Error when (6) Error when following up. See Service Manual -> Electronics.
following up % The entire buffer is deleted.
(address=%1)
430 A Transfer (A) Transfer error (parity) Check the cabling to the motor control
error % (address=%1) board.
Communication error from the See Service Manual -> Electronics.
computer to the DMS/SMS
control boards.
Red fail LED is blinking
431 B Check sum B) Checksum error in control Check the RS485 interface (hardware).
error in control telegram
telegram % (address=%1)
Communication error from the
computer to the DMS/SMS
control boards.
Red fail LED is blinking
433 D Check sum ((D) Check sum error in the Check the RS485 interface (hardware).
error in the instruction telegram.
instruction Communication error from the
telegram % computer to the DMS/SMS
control boards.
Red fail LED is blinking
(address=%1)
436 G Defective (G) Defective fuse at the motor Replace defective fuse of the motor
fuse % control group. The error is not control group. Upon repetition, check
reset after status inquiry. short connection (motor, cable).
(address=%1) See Service Manual -> Electronics.
437 H Motor (H) End-amplifier power supply. Upon repetition, check the voltages
undervoltage % Insufficient or excess voltage. (24V, 35V).
The error is not reset after status See Service Manual -> Electronics.
inquiry. (address=%1)
438 I Excessive end (I) Excessive end stage Turn the system off, check the motor
stage temperature temperature. temperature and heat sink temperature
% The error is not reset after status (DMS/SMS) and let everything cool
inquiry (address=%1). down.
If the error recurs, check the motor
control board and the motor.
Refer to the Electronics chapter in the
service manual.
439 J Error in (J) End-amplifier current Check board and motor. Possible end-
current monitoring monitoring error. amplifier driver defective.
end-amplifier % (address=%1) See Service Manual -> Electronics
If the axis goes riding against the
stop and the motor gets short-
circuited, the current monitoring
signals this.
A begun positioning gets aborted.
440 K Error at Error at the motor control board Contact a service technician.
controller selection DMS (address=%1): Check the regulation parameters.
% (K) Error at selection of Replace DMS board.
predefined regulation parameters
(from the EPROM) is possible at
G-commands (controller selection
from EPROM) only.
442 M Home sensor (M) Error and home sensor. Check drive system and home sensor.
error (driven in Home sensor is reached or was Turn axis currentless and check freedom
home sensor) % not left. of movement.
When the error occurs, the See Service Manual -> Electronics;
initiated positioning is terminated Mechanics
(address=%1)
444 Data buffer (O) Data buffer overflow Re-boot the system.
overflow % (address=%1).
!!! You may not be able to
continue working without errors
!!!
The entire buffer is deleted when
this error occurs.
445 P Defined (P) The defined maximum The position to be reached is farther
maximum position position was exceeded than the maximum positions indicated
exceeded % (address=%1). in the motor parameters.
Use the log file to determine which
position should be reached.
Is this position correct?
If yes, adapt to the maximum position of
the corresponding motor / parameter.
446 Error PID filter Error at DMS motor control Retry by pressing the [Repeat] button.
% board (address=%1): If the error continues, notify the service
(Q) PID filter error in the internal technician.
controller. Bad value in the (Check the rule parameters.
regulation parameters. Replace DMS board)
470 % Error Error initializing the bar code Press the [Repeat] button to retry the
initializing bar code scanner, Name=%1. operation. If this does not work, attempt
scanner to rectify the error by restarting the
system.
If the error is not rectified please inform
the service technician.
500 Cylinder Cylinder %1 has not reached the As the case may be, remove the obstacle.
movement error % sensor at the home position. As the case may be, turn the valve on.
Possible causes: As the case may be, re-adjust the sensor.
- End position not reached due to Contact a service technician if the sensor
an obstacle. is defective.
- Valve was not turned on. By pressing [Repeat], the action is
- Sensor was incorrectly installed repeated.
or is defective. Refer to the Pneumatics chapter in the
service manual.
501 Cylinder Cylinder %1 has not reached the As the case may be, remove the obstacle.
movement error % home position (channel %2). As the case may be, turn on the valve.
Possible causes: As the case may be, re-adjust the sensor.
- Home position could not be Contact a service technician if the sensor
reached due to an obstacle. is defective.
- Sensor was incorrectly installed By pressing [Repeat], the action is
or is defective. repeated.
- Valve was not turned on. Refer to the Pneumatics chapter in the
service manual.
502 Cylinder Cylinder %1 did not reach the As the case may be, remove the obstacle.
movement error % sensor in the working position As the case may be, turn on the valve.
(channel %2). As the case may be, re-adjust the sensor.
Possible causes: Contact a service technician if the sensor
- Working position could not be is defective.
reached due to an obstacle. By pressing [Repeat], the action is
- Sensor was incorrectly installed repeated.
or is defective. Refer to the Pneumatics chapter in the
- Valve was not turned on. service manual.
508 % Sensor Start The sensor for the start position Press the [Repeat] button.
Position of the on the cylinder is still active. The Notify a service technician if the error
cylinder % is still sensor is possibly defective. persists.
active Cylinder: %1 (Check if the sensor is active.
I/O channel of the start position: Check if the sensor is correctly adjusted.
%2 Check the logic of the senor.)
509 % Sensor Work The sensor for the work position Press the [Repeat] button.
Position of the on the cylinder is still active. The Notify a service technician if the error
cylinder % is still sensor is possibly defective. persists.
active Cylinder: %1 (Check if the sensor is active.
I/O channel of the work position: Check if the sensor is correctly adjusted.
%2 Check the logic of the senor.)
603 % Missing During the loading process the New coordinates must be created (Carry
coordinates abbreviation for the coordinates out "teach in").
of a workplace is not available/
abbreviations for the coordinates
of a workplaces are not available.
605 %DEFAULT Processing requires a workplace In the main menu item "Reference Data"
workplace is not for system errors. The correct the following must be checked:
clearly defined abbreviation for the workplace to - abbreviation of the workplaces
be used must be entered in the
field "error allocation" under
"Reference Data -> Work Cycles".
628 No rack in A rack was passed from the Check the position of the missing rack.
pick-up position '%' previous module to the RTC If there is already a rack (in opposition
station. to the error message), a sensor fault may
However, the rack sensor at the cause this message.
pick-up position could not detect In this case, contact a service technician.
a rack.
I/O canal of the sensor: <%1>
Sensor active state: <%2>
629 Rack transfer The RTS station has tried to take Check the position of the missing rack.
has failed '%' over a rack from the previous If there is already a rack (in opposition
station, but no rack could be to the error message), a sensor fault may
identified on the transfer position cause this message.
[P-RTS2] of the conveyor. In this case, contact a service technician.
I/O sensor channel: <%1>
Active state of sensor: <%2>
630 No rack in A rack was passed from the Check the position of the missing rack.
pick-up position '%' previous module to the RTD If there is already a rack (in opposition
module. to the error message), a sensor fault may
However, the rack sensor at the cause this message.
pick-up position could not detect In this case, contact a service technician.
a rack.
I/O canal of the sensor: <%1>
Sensor active state: <%2>
631 No rack in A rack was passed from the Check the position of the missing rack.
pick-up position '%' previous module to the RTQ If there is already a rack (in opposition
module. to the error message), a sensor fault may
However, the rack sensor at the cause this message.
pick-up position could not detect In this case, contact a service technician.
a rack.
I/O canal of the sensor: <%1>
Sensor active state: <%2>
633 No rack in The input module (RTI) tried to Check the position of the missing rack.
transfer position '%' pass a rack to the subsequent If there is already a rack (in opposition
module. However, the sensor at to the error message), a sensor fault may
the transfer position could not cause this message.
detect a rack. In this case, contact a service technician.
I/O canal of the sensor: <%1>
Sensor active state: <%2>
634 No rack in The module for cap detection Check the position of the missing rack.
transfer position '%' (RTC) tried to pass a rack to the If there is already a rack (in opposition
subsequent module. However, the to the error message), a sensor fault may
sensor at the transfer position cause this message.
could not detect a rack. In this case, contact a service technician.
I/O canal of the sensor: <%1>
Sensor active state: <%2>
635 No rack in The rack sorter module (RTS) Check the position of the missing rack.
transfer position '%' tried to pass a rack to the If there is already a rack (in opposition
subsequent module. However, the to the error message), a sensor fault may
sensor at the transfer position cause this message.
could not detect a rack. In this case, contact a service technician.
I/O canal of the sensor: <%1>
Sensor active state: <%2>
636 Sliding off rack A rack should have been sled off Check the position of the missing rack.
has failed '%' from RFI (internal rack input) to If there is already a rack (in opposition
the conveyor, but the sensor at to the error message), a sensor fault may
this position cannot sense a rack cause this message.
on the conveyor. In this case, contact a service technician.
I/O sensor channel: <%1>
Active state of sensor: <%2>
652 Please feed % The timer of a rack, located on Feed corresponding dummy rack into
rack(s) into the one of the three RSP rack set the system.
system (timer for buffers has expired. Since this
rack on RSP position is not yet completely
expired) filled, processing of the rack
cannot be processed.
654 No rack in There should be a rack in the Check the position of the missing rack.
output position '%' output position <%1>. If there is already a rack (in opposition
However, the sensor in this to the error message), a sensor fault may
position did not detect a rack. cause this message.
I/O canal of the sensor: <%2> In this case, contact a service technician.
Sensor active state: <%3>
655 No output tray The output module (RTO) is Insert (empty) tray in the output
available '%' trying to slide off a rack from the module.
conveyor. However, there is no
tray available to be slid on.
656 Output tray not The output module (RTO) is Insert (empty) tray in the output
inserted '%' trying to slide off a rack onto the module.
output tray <%1>. However, the
tray is not inserted.
657 Output tray full The output module (RTO) is Insert (empty) tray in the output
'%' trying to slide off a rack onto the module.
output tray <%1> but the tray is
full.
658 Sliding off rack The output module (RTO) tried Check if the rack got stuck at the
failed '%' to slide off a rack onto the output indicated position.
tray <%1>. However, the rack If the rack has been correctly pushed off,
sensor of this tray did still detect a a sensor fault may cause this message.
rack on the conveyor. In this case, contact a service technician.
I/O canal of the sensor: <%2>
Sensor active state: <%3>
663 Error: Tube The tube got stuck in the gripper Remove the tube from the gripper by
sticking in the and cannot be put down. hand.
gripper WARNING: Wear protective gloves
when handling the tube!
Inform a service technician if the error
persists.
664 Checksum An error occurred during Check the interface to the centrifuge
error with communication with the (hardware).
centrifuge % centrifuge. Press the [Repeat] button. If the error
Address: %1 recurs, power cycle the system at the
respective main switches (sorter and
centrifuge(s)).
CAUTION: Manually clear the sorting
area after restart!
Notify a service technician if the error
persists.
673 Incorrect The key switch must be in Turn the key-operated switch clockwise
position of the key- position 'LOCK2' that it is to end-position.
operated switch possible to control the centrifuge 'LOCK2' appears in the display.
by the serial interface.
715 Lid lock not The switch below the lid locking is Switch the key lock into correct position.
closed not closed. Check whether the switch is functioning
properly when the lid is closed.
716 Hatch not According to the state of its end Switch the key lock in correct position.
closed switch, the hatch inside the Check the function of the end switch
centrifuge's lid is not closed. when the hatch is closed.
717 Rotor position The rotor has not reached its Switch the key lock in correct position.
not reached designated position. Open the centrifuge and check if the
rotor is obstructed.
722 Improper value The centrifuge reports: improper Make sure that the key lock is in the
or command not value or command not allowed. correct position (to the right). Check the
allowed '%' Either a parameter for a parameters of your centrifuge programs.
centrifuge program is out of range
or the centrifuge is in a state in
which it does not allow
commands.
723 Image is Actual background image is Check for foreign object in front of the
overexposed % overexposed. camera.
Check background and lens for soiling.
Reboot System.
Inform a service technician.
724 % Error on Error on communication via Check to see if the system is operational.
communication via network. Writing or reading over Attempt to continue operation with
network the network failed. [Repeat].
Restart the system if the error persists.
Check the cabling of the network or
contact your service technician.
001 Record '%' A record has been deleted in the Serves for information purposes only.
deleted general parameters.
004 Really delete The system asks twice whenever Enter [Y] to confirm or [N].
this record? Enter you try to delete data records.
'Y/N' again to
confirm!
005 Data record '%' A data record in the general Serves as information.
changed parameters has been changed.
006 Data record '%' A data record has been inserted in Serves as information.
inserted the general parameters.
012 ISAM: Data A data record was searched for, Enter the correct abbreviation. If you do
record '%' not found deleted or changed in the general not know the abbreviation, you can
(NOTFOUND). parameters programs and a non- search for it in the general parameters
existent abbreviation was entered. data by using 'back' and 'next'. You can
display a list of the abbreviations from
'Print' and 'Monitor'. Report the
problem to your service technician.
013 ISAM: Data You cannot create the data record Enter the correct abbreviation. If you do
record '%' already because it already exists in the not know the abbreviation, you can
exists (EXISTS) system. search for it in the general parameters
data by using [back] and [next]. You can
display a list of the abbreviations from
'Print' and 'Monitor'. Report the
problem to your service technician.
015 ISAM: End of You have reached the last (first) Select 'Back' ('Next') if you have reached
file or range data record in the general the last (first) data record.
(RANGEEND) parameters programs and entered
'Next' ('Back').
015 ISAM: End of You have reached the last (first) Select 'Backward' ('Forward') if you have
file or range data record in the general reached the last (first) data record.
(RANGEEND) parameters programs and entered
'Forward' ('Backward').
046 Backup file '%' The configuration file cannot be Delete the backup file at the level of the
cannot be deleted saved to an intermediate backup operating system and then re-generate
because the old backup file cannot the configuration file.
be deleted.
047 Files cannot be The renaming of the new and old Delete the backup of the configuration
renamed configuration files has failed. file at the level of the operating system
and then re-generate the configuration
file.
051 Output tray full The output tray is filled with Insert empty rack tray.
racks.
052 Output tray is No rack tray has been inserted Insert a rack tray into the output station.
not inserted into the output station.
057 Bad date or The day of the week has to be Enter the correct date, day of the week
time (not stored) entered additionally to ensure that and time.
the data is entered correctly. This
error message is issued whenever
the date does not match the day of
the week.
058 Deleting data You cannot delete this data Contact a service technician if the occurs
has not been record! again.
enabled!
057 Bad date or The day of the week has to be Enter the correct date, day of the week
time (not stored) entered additionally to ensure that and time.
the data is entered correctly. This
error message is issued whenever
the date does not match the day of
the week.
082 P Defined (P) The defined maximum Use the log file to determine which
maximum position position was exceeded. (%1) position the system should be moved
exceeded The programmed position into. Is this position correct?
exceeds the maximum position If so, then adjust the maximum position
defined in the motor parameters. for the motor/ parameter set.
092 Bad entry Operator has made a bad entry or Check if the program supports all the
does not have access to the option menu items or input forms that have
that is not supported by the been cleared for the menu file or the
program. screen file, respectively.
Pay attention to the entry in the log file
on troubleshooting.
137 Start The selected sorting list is This message is only provided for your
transferring list '%' transferred to the host. information.
to host
217 Sorter door not The protective door in front of the Close the door to the sorter area.
closed sorter area is not properly closed. Check if the magnet sensor indicates
that the door is closed.
218 System stopped All processes have been stopped 1. Switch off the system.
since the sorting area is no longer 2. Turn on the system.
secured. 3. Continue with your regular routine.
280 Entry not A certain entry is not allowed in a Enter the correct characters.
allowed field (e.g., alphabetic characters in
numeric fields).
281 Required field: The field has been declared as a The user has to enter data in this field.
You must enter data required field in the form file.
282 Field value too The value entered does not match Enter the correct value.
low. Allowed range the range defined in the form.
(from/to): % It is too low.
283 Field value too The value entered does not match Enter the value correctly.
high. Allowed range the range defined in the form.
(from/to): % The value is too high.
288 This field only This field only accepts numerical Change the entry.
accepts numerical entries
characters
298 Preparing The Reference Data are being Wait until the system is finished.
Reference Data prepared. Please contact service if rebooting does
not help.
363 % Teachin: You cannot start the Teachin Change to standby mode using the
System must be in program in operation mode. [Standby] button.
STANDBY mode! The system must be in standby
mode.
384 % Not all The following modules must first Not all modules required have been
modules required be configured (see Remedy): configured.
have been %1 Confirm with <OK> if you want to
configured %2 configure the module nevertheless.
%3
%4
%5
385 % Modules The following modules must be Modules have already been configured
must be reconfigured due to this change: which are based on this module.
reconfigured due to %1 Changing parameters of this module
this change %2 requires reconfiguring the modules
%3 connected to guarantee correct
%4 operation.
%5
605 DEFAULT Processing requires a workplace In the main menu item "Reference Data"
workplace is not for system errors. The correct the following must be checked:
clearly defined abbreviation for the workplace to - abbreviation of the workplaces
be used must be entered in the
field "error allocation" under
"Reference Data -> Work Cycles".
673 Incorrect The key switch must be in Turn the key-operated switch clockwise
position of the key- position 'LOCK2' that it is to end-position.
operated switch possible to control the centrifuge 'LOCK2' appears in the display.
by the serial interface.
705 Teasy: Position Attention: The coordinate of Confirm the message with [OK] to save
goes below <%1> goes below a defined the position or with [Abort] to correct
minimum value minimum value. the position.
708 Teasy: <%1> exceeds maximum position. Confirm the message with [OK] the save
Maximum position the position or with [Abort] to correct
exceeded the position.
6. Appendix ...................................................................................................... I
6.1. Scope of delivery ........................................................................................ 6-1
6.2. Technical Data ............................................................................................ 6-2
6.2.1 Power supply................................................................................................................... 6-2
6.2.2 Compressed air supply................................................................................................ 6-2
6.2.3 Operating conditions ................................................................................................... 6-2
6.2.4 Ambient climatic conditions ..................................................................................... 6-3
6.2.5 Heat emission ................................................................................................................. 6-3
6.2.6 Device reliability............................................................................................................. 6-3
6.2.7 Noise levels...................................................................................................................... 6-3
6.2.8 Colors ................................................................................................................................. 6-3
6.2.9 Interfaces .......................................................................................................................... 6-4
6.2.10 Hettich Rotanta 460 Robotic centrifuge ............................................................... 6-4
6.2.11 Sample Tubes ................................................................................................................. 6-5
6.2.12 RD / Hitachi 5-slot racks (MPA) ............................................................................. 6-6
6.2.13 Barcode reader .............................................................................................................. 6-7
6.3. Floorplan ....................................................................................................... 6-8
6.4. Accessories.................................................................................................. 6-9
6.5. Glossary ......................................................................................................6-10
6.2.8 Colors
The cobas p 671 system is delivered in the following colors:
• Housing “white” (RAL 9003)
• Protective cover “clear blue” (NCS S1050-B)
• Metal covers “metallic anthracite” (NCS S5502-G)
6.2.9 Interfaces
External interfaces on the cobas p 671 are provided for:
• Power supply
• Modem (analog)
• LIS serial (RS232)
• Service port
o network communication for RTools and/or Phindows via service notebook
(standalone mode only)
o network interconnection to subsequent system
• Compressed air inlet
Performance data
Max. capacity 4 x 750 ml
Max. RPM 6200 r/min
Max. RCF 5845
Permitted density 1.2 kg/dm³
Infinitely adjustable temperature control -20°C to 40°C (-4 °F to +104 °F)
Power supply
230 Volt version 115 Volt version
Nominal voltage 230 V AC 115 V AC
Frequency 50 Hz 60 Hz
Connected load max. 3600 W max. 3600 W
(both centrifuges) (both centrifuges)
NOTICE
The tube should always have standard bottom (round). Tubes with conical bottom can not be used.
Minimum Maximum
Height of tube 65.5 mm 108 mm (with cap)
(without cap) 117 mm (Sarstedt 10 ml urine sample
tube with cap)
Tube diameter 11.5 mm 15.5 mm
Cap diameter 13.4 mm 18.0 mm
Cap height (without nose) 5.0 mm 30.0 mm
The tube must have a standard bottom (round). Tubes with conical or flat bottom cannot be
used.
The tube supplier Sarstedt has changed the design for tubes with the size 11x66 mm. The
new design of 11x66 tubes has a round bottom instead of the flat bottom. Unfortunately
Sarstedt has not changed their article numbers. Consequently tubes with flat bottom and
rounded bottom can be found at the same time (see qualified tubes list).
It is not possible to use tubes with cups mounted in place (e.g. Hitachi Cup on tube) as well
as tubes with snap rings.
Up to 3 different tube types can be processed on the system in one run. All released tube
types are listed in the “qualified tubes list”. Roche PVT checks all the tubes that are going to
be used on the system whether this specific combination of tubes can be processed in one
run. If later, different
tubes should be used, Roche PVT has to check the new tubes.
6.2.13.1 Barcodes
The barcodes (type, length, check digit) are configured using the system software. Up to six
different codes can be set and read within a single configuration. All barcodes must be
defined either with or without a check digit. The use of check digits can reduce the rate of
read errors.
NOTICE
Roche PVT accepts no liability for read errors resulting from missing check digits, poor quality
labels or insufficient maintenance.
Readable barcodes
Barcodes must conform to the standards set out by DIN EN 1635 (test specifications for
barcode symbols), ANSI X 3.182-1990 (barcode printing quality) and ISO/IEC 15416.
• 2 of 5 interleaved (DIN EN 801, ISO/IEC 16390)
• Codabar (DIN EN 798)
• Code 39 (DIN EN 800, ISO/IEC 16388)
• Code 128 (DIN EN 799, ISO/IEC 15417)
• EAN128 (GS1-128)(ISO/IEC 15417 (15418), ANS MH10.8.2 and GS1 General Spec.)
Ratio: 2.25:1 to 3:1 (not applicable to Code 128)
Further barcodes available upon request.
6.3. Floorplan
6.4. Accessories
The following optional accessories are available for the cobas p 671 centrifuge unit:
• Refrigeration dryer (230 V or 115 V)
• Compressor (230V or 115V), inside low-noise housing including dryer
• Modem 56 K, including cable (230 V or 115 V) *
• Cable, E6.) extension modem (5 m)
• Axeda (for network remote access)
• 'Phindows' software tool *
• USB memory stick *
• Cleaning set for camera *
• Hitachi Modular (MPA) 5-slot racks (d=13mm)
• Hitachi Modular (MPA) 5-slot racks (d=16mm)
• Hitachi Modular (MPA) rack tray** for 30 racks
* included in delivery
** 3 rack trays included in delivery
6.5. Glossary
Term Explanation
5-slot rack (MPA) Container for up to 5 sample tubes.
Button Button displayed on the monitor.
Centrifuge A centrifuge separates the constituent parts from
suspensions, emulsions and gas mixtures.
Centrifuge cabinet Space behind two doors in which the centrifuge is mounted
on a drawer.
Centrifuge program Centrifugation parameters such as time, speed and
temperature assigned to a tube type.
Compensation rack A 5-slot rack (MPA) loaded with 5 water-filled tubes of a
defined type that is used for weight compensation purposes
during the centrifugation step if there are not sufficient 5-
slot racks (MPA) available loaded with primary samples in
the same type of tube.
Compressor Device used to generate compressed air.
Control unit Unit required to operate the system (touch-screen monitor,
keyboard and stick).
Cursor A flashing symbol on the monitor that marks the current
entry position.
Customer configuration, Pre-installed system with specific settings for the customer.
customer system
Dummy rack A 5-slot rack (MPA) loaded with 5 water-filled tubes of a
defined type that is added from the rack set buffer when the
sample processing time has exceeded.
EMC Electromagnetic compatibility.
EPROM Memory chip whose content can only be deleted when
certain conditions are fulfilled.
Ethernet connection Network connection.
Feed-out station Area into which the processed or fed-through samples are
transported for removal.
General parameters Customer-specific and system-specific data.
Graphical user interface Environment in which the user programs and computer
dialogue are presented on the monitor.
Hatch Automatic opening in the centrifuge lid.
Hot key A key or combination of keys that enable rapid selection of a
program or command.
Individual position Sorting fields approached individually by the gripper within
a rack tray or rack.
Term Explanation
Term Explanation
Rack set Three 5-slot racks (MPA) loaded with the same type of
sample tubes on a holding position. The gripper transports
only rack sets.
Rack set carrier Pivoted container for holding three 5-slot racks (MPA) in
the centrifuge.
Rack transport Conveyor on which the 5-slot racks (MPA) are transported
from the input module to the output module via the various
workstations of the system.
Rack tray Container for 30 5-slot racks (MPA).
Rotor Component of the centrifuge unit. Moveable element on
which the centrifuge rack carriers are held.
Rotor chamber Space inside the centrifuge in which the centrifugation
process takes place.
Routine The daily routine consists of all work procedures on and
with the system.
Screen mask Values cannot be entered in any place of the screen but only
via marked input fields and within a defined range.
Serial interface Communication interface.
Silver Server Computer system that administers patient data and analysis
results from the connected systems.
Sorter unit Unit composed of the sorting axes and gripper.
Sorting axes Three-axis system of the sorter unit.
Standby 1. System status: system operations have been halted; user
intervention is possible.
2. Button on the monitor to stop the system.
Status There are two different statuses on the system: 'Standby' and
'Operation'.
System test Self diagnosis of the system executed following login.
Throughput Number of processed primary samples per unit of time.
Transfer area Defines the entire area in which tubes are sorted.
Transfer position (delivery Position at which the 5-slot racks (MPA) are moved from
position) the conveyor into the output module.
Transfer position (delivery Position at which the 5-slot racks (MPA) are moved from
position, feed-in) the input module onto the conveyor.
Transfer position, rack Position at which the 5-slot racks (MPA) are moved from
transport - transfer area the conveyor into the transfer area.
Transfer position, transfer Position at which the 5-slot racks (MPA) are moved from
area - rack transport the transfer area onto the conveyor.
Term Explanation
Tray carrier Fixture of the input, output and sorting modules on which
the rack trays are held.
Tube recognition Camera recognition of the tube type based on the color of
the cap.
Tube recognition Optical sensors that recognize if a tube is positioned in the
rack.
Work cycle A work cycle includes the time from turning on the system
thru to performing the clear data function. During this time,
all work procedures within the system will be logged and
data relating to tube positions and transfer area occupancy
collected and processed.
Workstation cobas p 671 integrated into pre-analytic sample processing
systems