You are on page 1of 8

The Competitive Bidding

Process: Beyond
Probability Models
Paul D. Boughton

In this article, the author reviews various approaches to ding strategy represents a real problem for the industrial
competitive bidding. He then goes on to describe the results marketing manager and the pricing analyst. The subject
of a study of factors important to general construction con- has received extensive treatment in the Operations Re-
tractors in developing a bidding strategy. These factors are search and Management Science literature, but this lit-
synthesized into a general view of strategic bidding that em- erature has focused primarily on quantitative theory.
phasizes a wide range of information flows and describes the While pricing is a significant element in the marketing
final bid outcome as a function of company objectives, costs, mix, the marketing literature has added very little to this
risk and desirability of the job. discussion.
This article seeks to expand the discussion of com-
petitive bidding strategies beyond the quantitative model
to include a number of company, competitive, and en-
INTRODUCTION vironmental issues that influence bid outcomes.

This article explores the topic of competitive bidding


from a managerial perspective and presents the results of
a study of General Construction Contractors. APPROACHES TO BIDDING STRATEGY
Competitive bidding and the negotiation of prices are (Table 1)
common practices in business, government, and insti-
tutional markets. The development of a successful bid- Three major approaches to bidding strategy can be
identified: (1) the adaptive approach; (2) the quantitative
Address correspondence to: Professor Paul D. Boughton, School of Busi- approach; and (3) the strategic approach. Each of these
ness, St. Louis University, 3674 Lindell Boulevard, St. Louis, MO 63108. approaches have important managerial implications.

Industrial Marketing Management 16, 87-94 (1987) 07


0 1987 Ekvier Science Publishing Co., Inc., 1987
52 Vanderbilt Ave., New York, NY 10017 0019-8501/87/$3.50
TABLE 1 mathematical or probabilistic bidding models. The basic
Approaches to Bidding Strategy
objective of these models is to find a bid price that will
Adaptive Approach result in the highest expected payoff value given the prob-
Firm reacts to the market. ability of winning at that price. The optimum bid may
Primary strategy is to bid low and bid often (low margin, high turn).
Markup over cost will vary according to recent success or failure and
be illustrated by the following formula:
current workload.
E(X) = P(X)Z(X)
Quantitative Approach
Markup percentage is based on the number of competitors, size of bid, where X = the dollar amount of the bid, Z(X) = expected
and competitors’ past performance. profit if the bid is accepted, P(X) = probability of the bid
Firm uses probability model to estimate expected profit at a given bid
at this price being accepted, and E(X) = expected profit
price.
Primary goal is profit maximization. of a bid at this price [4]. P(X) is determined by studying
the results of previous bidding patterns of potential com-
Strategic Approach
petitors. This requires that the bidder have accumulated
Bid price is based on an estimate of the “value” of the job.
Bidding is selective-targeted at opportunities most likely to meet past bid histories on competitor’s, and assumes that
company objectives. competitors will act in the future as they have in the past.
Primary goal is long-term value creation for the organization. The approach further assumes that the overriding objec-
tive of the firm is to maximize total expected profit.
Scholarly discussion of competitive bidding strategy
The Adaptive Approach
has almost exclusively been focused on the use of math-
ematical models. Such models have been presented as
A firm following the adaptive approach behaves in a
the sine qua non of successful bidding. While quantitative
way similar to a learning theory model. In its attempts
models have been useful in certain situations where mar-
to win business, the firm adapts or reacts to the market-
ket conditions are relatively static, there is little empirical
place and to its own record of successes and failures.
evidence to suggest that they have enjoyed widespread
Profit margins on bids tendered will move up or down
use or have practical application to most bidding situa-
in direct relationship with recent bid experiences, and
tions. Benjamin, in an extensive comparison between
will reflect the firms current capacity and workload sit-
competing mathematical models provides data that chal-
uation [7]. The process of arriving at a bid price relies
lenges their validity. He states that it is “ . . . unlikely
heavily on configuring the lowest possible cost for the
that any given contractor could acquire sufficient data to
job, combined with an intuitive judgement on mark-up
develop probability distributions of known competitors
percentage. Each new bid opportunity is viewed as a
bid-cost ratios, needed in order to use the models” [I].
stand-alone opportunity and the primary pricing goal is
The models have been further criticized as being singular
to win as many jobs as possible within capacity con-
in focus (looking only at competition), historical in per-
straints. By bidding often enough, and by adjusting the
spective (based on the past), and failing in consideration
mark-up fee based on the most recent bid, a supplier
of the riskiness of the job and the environment in which
can be expected to gamer a share of business. How-
the job must be accomplished [2].
ever, the cost of bidding is high and improved profita-
bility relies on turning out projects at an increasing
rate. The Strategic Approach

The Quantitative Approach This approach is similar to “adaptive,” except that firms
view bidding strategy as a continuous process in which bid
The uncertainty associated with decisions about “when opportunities are evaluated and selected based on the value
to bid” “how much to bid,” led to the development of of the job and the fit with both the long- and short-run objec-
tives of the firm [2]. The strategic bidder sees each bid op-
portunity in terms of its fit with the total business plan. For
Paul D. Boughton is a professor at the School of Business, St. example, a construction company, seeking to establish itself
LOUIS University, St. Louis, Missouri. in the office building segment of a new geographical market,
identified bidding opportunities on a 1, 3, and 5year basis.

88
A total business plan was developed to enable entry into the annual sales to $400 million, with an average size of
market and to build market share over the 5-year period. The $120 million.
strategy was long range and multibid in scope. It included an Regarding the most recent bid proposal submitted, the
assessment of key influencers, competitors, alternative bid- number of competitors per bid ranged from one to 21, with
ding options, and nonprice factors that would be important a median number of five. As shown in Table 2, most firms
to success. Opportunities that did not fit with key criteria reported knowing the identity of some or all of the competi-
were excluded from the choice set of projects to be investi- tors against which they would be bidding. However, fewer
gated for proposal development. than one-half reported keeping a history file of previous bids
Overall, the strategic approach takes into consideration made by these competing firms, and fewer than 10% re-
a broad range of factors including the environment, com- ported using a statistical bidding model, payoff table, or
petition, and other marketplace and company issues. probability model in preparing the bid.
The primary objective of the firm, for the most recently
submitted bid, is shown in Table 3. As expected, the leading
objective was to “maximize expected profit,” but this was
A SURVEY OF CONTRACTORS
closely followed by “gaining or maintaining market share,”
and “target ROI” was a strong third.
The purpose of this study was to determine what factors
The list of 13 items, shown in Table 4, are ranked from
are regarded as important, by general construction con-
most important to least important, according to the weighted
tractors, in developing a bidding strategy. The construc-
mean response for each item. The rank ordering suggests
tion industry was chosen because it relies heavily on the
that the most important considerations have to do with the
bidding process to obtain business.
suppliers ability to assess the risk and cost of the job and the
A questionnaire was mailed to a random sample of 400
ability to exercise control over the project. The use of com-
general contractors nationwide. A total of 126 useable
petitor bid histories, an essential element of quantitative
questionnaires were returned for a 3 1.2% response rate.
modeling, is seen as relatively less important.
As a point of focus, contractors were asked to provide
information on the most recent competitive bid submitted.
This information included the number of competitors, the
use of past bid histories, and the firm’s business objective.
DISCUSSION
A list of 13 items, representing variables that are often
taken into consideration by firms preparing a bid, was
Based on prior research, survey comments, and analy-
presented to the respondents and they were asked to rate
sis of survey responses, a structure of the bidding process
them on a 7-point scale as to their importance in bidding
emerges. There are three distinct phases to the bid de-
strategy.
cision process: (1) prebid analysis; (2) proposal devel-
opment; and (3) final bid decision.

RESULTS
Prebid Analysis
The 126 contractors who responded to the survey rep-
resented a broad array of local, regional, and national Given a wide assortment of bid opportunities, the firm
firms. They ranged in size from a low of $3 million in must make a choice about which ones to pursue and which

There are three distinct phases in bidding


decision process.

89
TABLE 2 TABLE 4
Survey Results Rank Order of Items Important in Bidding Strategy

Percent of Mean”
Respondents
1. Clearness and detail of specifications 5.31
Knowledge of Competitors 2. Past experience with similar work 5.19
Knew all competitors 53 3. Confidence in subcontractor bids 4.97
Knew some competitors 45 4. Location of project 4.90
Didn’t know any competitors - 2 5. Number of competitors 4.87
100 6. Duration of project 4.57
7. Workload 4.56
Existence of History File on Previous Competitor’s Bids 8. Market condition (busy or slow) 4.54
Kept history file 46 9. Size of bid 4.51
Didn’t keep history file 54 10. Opportunity for follow-on work 4.32
100 1 I. Relationship with architect owner 4.02
12. Competitors bid history 3.56
Use of Statistical Bidding Model, Probability Model, or Payoff Table 13. Confidence re: external events 3.41
Used a model 9
Didn’t use a model 91 “Weighted mean on a 7-point scale, where 1 is most unimportant and 7 is
100 most important.

Base = 126.

Proposal Development

TABLE 3
Projects that pass the prebid phase proceed to the pro-
Company Objective’
posal development phase in which a number of variables
Percent of are assessed to determine the costs, risks, and desirability
Respondents
of the job. These variables have been grouped into four
Maximize expected profit 40 major areas, which, taken together, determine the value
Minimize expected loss 5
of the bid opportunity. These four areas are labeled com-
Gain or maintain market share 30
Keep assets and labor employed 4 pany specific, customer specific, environment specific,
Position firm for follow-on contract I and competition specific.
Achieve target return on investment - 20
100%
Company Specific
“Base = 126.

This factor includes those things that represent ele-


to reject. The bidding process can be expensive, involv- ments over which management can exercise some control
ing direct costs for information search, evaluation of or have some influence over outcomes. The first variable,
specifications, subcontractor solicitation, and proposal “clearness and detail of specifications,” has to do with
preparation. Therefore, only those opportunities that task specificity. The more precise the requirements of the
satisfy key criteria should be targeted for proposal buyer, the better the supplier can estimate the critical
development. Paranka lists criteria such as com- elements of cost, time, and resource needs. A loose, ill-
pany objectives, competition, plant capacity, and follow- defined set of specifications increases the risk of mis-
on-potential, as key criteria for determining if a bid op- understanding, and increases the possibility of exceptions
portunity is worth considering further [8]. These are var- and change orders being invoked at points throughout the
iables that have a direct bearing, not only on whether or project. In short, an ill-defined specification introduces
not to bid, but also on how much the job is worth, and an element of uncertainty that makes the bidding process
therefore will be discussed further under proposal de- increasingly problematic. A high level of uncertainty puts
velopment. An example of a contractor’s prebid analysis upward pressure on the amount of profit margin needed
checklist is shown in Figure 1. This checklist includes to provide adequate risk coverage. Uncertainty may be
an initial assessment of the project that is both quantitative lessened through clarification and revisions to the Request
and qualitative, and serves as a screening device for se- for Quote (RFQ) prior to final bidding.
lecting projects for the next phase. The second variable is “confidence in subcontractors. ”

90
FIGURE 1
Construction Project Analysis and Preplanning
(In Checklist Form)

Phase No. I Preliminary Review (To Bid Or Not To Bid, )

A. Own Company Analysis

Need for work: ( ) Desperate ( ) Desirable ( ) Doubtful


Bond capacity $ Current workload $ Available capacity $
Availability of Resources
Labor by trade - ea. - ea. _ ea.
Supervision by trades _ ea. ~ -ea. - ea.
Management & Administrative expertise - ea. _ ea.
Materials

Capital (Cash) $ Source

B. Market Ptace Analysis

Current bidding patterns & climate


Own recent bidding position
Wage rate stability
Labor contract periods up
Probable competition

C. Project Review

General Requirements Technical Requirements


(Check when complete)
Read Instructions, info, & notice to bidders Size of project $
Read general conditions Scope of own work $
Read supplementary general conditions Degree of difficulty
Read special conditions Special equipment
_ Read all addendums Special materials
Record owner Special expertise or manpower
Record architect
Record engineer

D. Bidding Data

Bid Submittal Requirements Bidding Information


Bid form no. of cyc - Site location
Attachments Site problems
Submission requirements Construction time frame
Prequalification requirements Potential delays: Start
Bid due date day time _ Foundation ~ Weather
Bid due at Strikes other ~
Access to plans & specs

At the end of this analysis and preplanning phase, you should be able to intelligently answer: do I want to bid?, can I bid?, what are bidding and
construction requirements?

The final bid package will usually include bids made by mates. The effect of subcontractors on profit margin is not
firms serving as subcontractors. These bids represent a cost only a function of confidence, but also depends upon the pro-
to the prime contractor that are not directly controllable once portion of the total job represented by subs. The more work
accepted. An assessment of the quality and integrity of the a contractor subcontracts to others the lower will be his risk,
subcontractors must be included with an emphasis on their and thus the lower the percentage mark-up on the value of
ability to adhere to the schedule and to stay within their esti- the whole contract [5].

91
The third variable, “past experience with similar Broemser referred to the ratio of the size of the task to
work,” includes an assessment of how well the project its duration as “project intensity.” A high ratio implies
fits with existing levels of skill and company capabilities. a tight working schedule with increased costs of man-
The experience level of the firm will have a dramatic agement and overtime while a low one implies that man-
impact on project cost and vulnerability to risk. An in- agement is underutilized. Broemser further notes that a
experienced bidder must include an additional amount for large job in relation to a contractors capacity, referred to
risk coverage as part of their cost estimate. Ringwald as “coverage,” implies an increase in risk and a need
refers to this as a form of self-insurance [9]. for above-average markups to cover such risks [3].
The fourth variable is “opportunity for follow-on
work.” In determining a target mark-up on the present Environment Specific
job, the firm must factor in the effect of potential follow-
on work or repeat orders. This includes the effect of Environmental issues include, “market condition
shared costs and capital equipment amortization over the (busy-slow), ” “workload,” and “confidence in external
total potential life of the project. Further, an assessment events (interest rates, inflation, etc.).” These issues con-
of follow-on orders provides the opportunity to examine cern management’s view of how volatile or stable the
how the project fits within the longer term objectives of market is, as well as macroeconomic/political concerns.
the firm. They are uncontrollable variables that will affect man-
The final variable is “relationship with architect/ agement’s proclivity to bid jobs selectively, as well as
owner.” This variable reflects the positioning of the sup- their willingness to forgo profit/losses, in order to keep
plier with the buyer. It recognizes the interactive nature labor and equipment employed. If the number of job
of the bidding process, in which the reputation of the opportunities are plentiful and the firm is operating at or
supplier is a factor, as well as the supplier’s knowledge near capacity, then the firm may be selective on when to
of how the buyer operates. It is not uncommon for a low bid and how much profit to seek. Just the opposite is true
bidder to increase revenue through change orders as the when the market is weak and/or resources are idle.
project evolves. Thus, a supplier may “low ball” the
bid, with an expectation of improving the profit margin Competition Specific
through post bid contractual revisions. It is therefore im-
portant for any prospective bidder to consider the role, As previously discussed, knowledge of the numbers
if any, that client-supplier relationships will play, not of competitors and their bid histories are critical to the
only in the selection process but throughout the life of application of quantitative bidding models. While these
the contract. models have been criticized for their inadequacies, it is
not to say that bidding histories are of no consequence
Customer Specific in arriving at a bidding position. If the quality and quan-
tity of historic data permit their utilization, such models
Three subfactors are included here: job size; job lo- can provide relevant input to the bid decision. But, the
cation; and job duration. These items are very important outcome must be evaluated in light of judgements con-
determinants of cost, but are essentially beyond the direct cerning the competitors current economic and psycho-
control of the bidder. While the duration of the job may logical predisposition. A qualitative profile of
be influenced somewhat by the amount of resources competitors should be developed that would include an
brought to bear by the contractor, the size of the task and evaluation of each competitor’s workload, financial sit-
location are embedded in the requirements of the job. uation, attitude toward risk, and overall management phi-

Understand your competitor’s position in the


marketplace.

92
losophy. This qualitative assessment places emphasis on without an assessment of risk and its impact upon the bid
the current and likely future behavior of the competition price. The return needed to cover ordinary risk must be
rather than on the past. It does, however, recognize that built into the planning decision and subsequently the final
future bid opportunities are influenced by past events, bid price. The riskier the task, the greater the return it
resulting in changing profit expectations, propensity for should generate.
accepting risk, and resource availability. Two firms may DESIRABILITY.While risk is well defined and the rela-
react quite differently to the same situation. Each decision tionship to return well established, desirability is much
maker will have their own level of indifference to risk less so. Desirability refers to how badly management
and opportunity, reflecting partly their corporate person- wants the job, given the nature of the job, the position
ality, and existing state of business. This level of indif- of the company, and the resources available. A complete
ference may change with every change in the state of definition of this construct and its relationship to bid
business and thus with every contract won or lost [5]. pricing needs further investigation. It may be assumed
The objective of a good competitive analysis is to un- that a job that is highly desirable will lead to lower mark-
derstand your competitor’s positioning in the market- ups in order to increase the probability of winning. How-
place, his/her strengths and weaknesses, personnel, ever, a task that is highly desirable may also be high in
capacity limitations, and ambitions. risk, leading to countervailing pressure on the markup
decision. The nature of the interaction of risk, desira-
Cost/Risk/Desirability bility, and markup pricing is beyond the scope of this
study.
All of the variables discussed so far provide the es-
sential raw material for evaluating three of the four major Final Bid Price Selection
components of the final bid selections: cost, risk, and
desirability. Competitive bid pricing for most firms is essentially a
COST. As with any pricing effort, cost provides the foun- process of estimating the cost of doing the job, and adding
dation upon which the final bid is determined. This in- a markup to provide for profit. The lower the bid, the
cludes the direct costs of fulfilling the contract (labor and greater the likelihood of winning the job, but at a sacrifice
material), directly assignable overhead charges, and an to profit. Conversely, a high bid relative to competition,
allocation to general and administrative expense. In ad- will include a greater profit target, but at the same time,
dition, however, allowances should be developed to rep- will lessen the chance of winning the job. It is the task
resent the cost of losing the contract. The preparation of the pricing analyst and bid decision makers to arrive
cost of the proposal, as well as the effect of opportunity at an optimum combination of price and profits to achieve
loss to the firm, should be included here. the long-run objectives of the firm.
To be complete, an assessment of cost must include For a company to assume a strategic bidding posture,
the coverage of uncertainty due to such things as bad it is essential that the objectives of the firm be defined.
weather, supplier delays, or other unexpected events. There are many possible objectives and different strate-
It is often assumed that competitors face essentially gies will result from different objectives. Quantitative
the same costs on a given project, but this is usually not theorists make the assumption that all bidders are seeking
the case. In the construction industry, for example, such to maximize total expected profit. As indicted from Table
factors as the application of materials and technology, 3, this is not likely to be the case. Instead, the set of
production efficiency, and proximity to construction site, bidders will include a mix of objectives, ranging from
affect unit costs. The allocation of overhead costs are profit maximization on one hand to survival of the firm
greatly affected by workload, availability of equipment, on the other. Each of these objectives will have a different
and volume. This implies that resource management is a weighting effect on the bid price decision. A firm seeking
critical part of the bidding process and that competitive to penetrate a market segment will be more willing to
advantage can be obtained through cost management forgo immediate profits in order to gain market entry and
strategies. enhance longer run opportunities. A firm in a survival
RISK. Risk is defined as the probability of a cost-im- mode may be willing to bid at cost in order to just keep
pacting or time-impacting event or circumstance [9]. No labor and equipment employed. Another firm, operating
consideration of bidding strategy would be complete at full capacity, will pick and choose only those select

93
opportunities that will be most advantageous in the longer The estimate of job value will establish a competitive
run. floor level price for each bid opportunity. Below this
The final bid price decision will represent the best price, the return generated by the job will be insufficient
judgement of the decision maker taking all of the relevant to meet the performance standards required by the specific
factors into consideration. The end focus is not on what company objective.
price will beat the competition, but on the value of the Third, for many bidding opportunities, the buyer is not
job to the bidder. The emphasis is on “bidding the job constrained to accept the lowest price bid. Thus, the final
. . . not the competition.” bid contract is subject to negotiation and may be influ-
enced by the incorporation of nonprice features. The
buyer is also interested in “value,” as represented by
CONCLUSIONS AND IMPLICATIONS delivery, reliability, technical ability, and knowledge,
and general reputation of the firm. The strategic bidder
While the survey of construction companies focused must therefore know the customer and their choice cri-
on a single industry, the results have much wider impli- teria. Choice criteria are the set of factors or mental rules
cations. It is clear that the attention and space given to a buyer utilizes to evaluate competitive offerings [6]. This
the quantitative model in most industrial marketing texts means developing a marketing strategy aimed at satis-
should be questioned. Instead, a broader view of bidding fying the total needs of the buyer, rather than just price.
strategy is needed. Finally, while a broad range of factors have been in-
Strategic bidding starts with the assumption that com- corporated into the model, it is important to realize that
peting firms do not place constant valuations on the worth not all bid outcomes will result from a process of sys-
of varying bid opportunities in a dynamic market. The tematic decision making. There are some decisions that
following managerial implications are suggested. will be based on situational factors that are unique and
First, the need for a capability to monitor, gather, lie outside the framework of the model. Such bid situa-
analyze, store, and evaluate a wide range of market in- tions must be evaluated in light of their own special
formation is evident. This need goes far beyond the col- conditions.
lection of past competitive bid histories. Information
about the company, the customer, the competition, and
the environment must be obtained and processed to pro- REFERENCES
duce knowledge that can be used directly in decision
making. A formalized Management Information System 1. Benjamin, Neal H., Competitive Bidding: The Probability of Winning,
Journal of Consrruction
Div., ASCE (September 1972), pp. 313-328.
(MIS) will become an increasingly important tool to the
2. Boughton, Paul D., Pricing in a Closed Bid Environment, Proceedings
bidding strategist. The establishment of an MIS implies
of the Academy of Marketing Science (May 1984).
the existence of a systematic data gathering function (i.e.,
3. Broemser, G. M., Competitive Bidding in the Construction Industry,
marketing research), a database (storage and processing), Ph.D dissertation, Stanford Universtiy, 1968.
and a decision-process model to interpret and integrate 4. Haas, Robert W., Industrial Marketing Management, Kent Publishing,
the information. Boston, 1982, pp. 332-333.
Second, the emphasis on bidding value rather than 5. Hillebrandt, Patricia M., Economic Theory and the Construction Industry.
“lowest price” moves the strategy away from the tra- Macmillan, London; 1974). pp. 163-173.
ditional cost plus markup approach to a demand/value 6. P. J. Kelly, and Coaker, J. W., The Importance of Price as a Choice
orientation. Such an orientation requires assessing the Criterion for Industrial Purchasing Decisions, Industrial Marketing Man-
agemenr 5, 281-293 (1976).
value contribution to the firm of alternative bid oppor-
7. Niss, James F., The Effect of Bidding Procedures on Profits and Sales
tunities. At least three steps are required: in the Contract Construction Industry, Journal of Purchasing (August
1968).
1. Setting performance standards for achieving de-
8. Paranka, Stephen, Competitive Bidding Strategy: A Procedure for Pre-
fined company objectives. Bid Analysis, Business Horizons (June 1971).
2. Selecting target bid opportunities that best fit the 9. Ringwald, Richard C., Bid Markup Calculation by Crew-Day Method,
above criteria. Journal of Consfrucrion Div.. ASCE (December 1982). pp. 521-529.
3. Estimating how much the job is worth to the firm 10. Stark, Robert M., Competitive Bidding: A Comprehensive Bibliography,
(value of the job). Operations Research 19, 484-490 (March-April 1971).

94

You might also like