Leverage technology to support

individuals and MSMEs in the

digital transformation

Alejandro Osorio, Managing Director of Grab Vietnam

Hanoi, 14 June 2023
Creating economic empowerment
Introduce the concept of
ride-hailing to bring digital
benefits to Vietnam people
● earn a living with flexibility
● many FIRST to our
driver-partners: using
smartphone, opening bank
account etc
Open new earning Stretch earning Maximise productivity from
opportunities for opportunities with delivering food and groceries
traditional xe om and ferrying passengers and
motorbike driver parcel delivery New revenue stream for Food
and Mart merchant-partners
Many more FIRST New delivery options for
social sellers and Digitalise traditional
individuals merchants and MSMEs
800 agricultural cooperatives
trained via digital upskilling training
courses in 2022

146 tonnes of quality fruits sold in

May 2023
Making financial services accessible

Partner with financial institutions

to provide Grab’s partners with Partner with reputable insurer to
access to legitimate loans and distribute relevant, affordable
financial services insurance coverage

24,4% 5.000+
of Grab active driver-partners inforce personal accident policies
have an active loan from banks distributed to Grab driver-partners
 Digitally benefit all stakeholders within the Grab
ecosystem

Access affordable, reliable and

convenient services on a superapp
platform

Consumers

Reach consumers on platforms

Maximise earning opportunities
and productivity Unlock new revenue stream

Improve digital readiness Equipped with digital tools to

grow business

Driver-partners Merchant-partners
Recommendations

● The orientation of encouraging tech startups,

MSMEs of Vietnam should cover the needs of
this sector in a meaningful, holistic ways

● Policies and regulation related to technology

and innovation should be reviewed and
amended regularly