Professional Documents
Culture Documents
BASIC MI QUESTIONS
What are you considering changing? Why would you want to make this change?
What are your three best reasons to do it?
Importance Ruler
On a scale of 1 to 10, how important is it for you to change ?
Confidence Ruler
On a scale of 1 to 10, how confident are you that you could make a change in if you wanted to?
1 2 3 4 5 6 7 8 9 10
So what would you like to do for yourself in the next week or two? And/or what do you think
will be your next step in this new direction?
Look for and reflect change talk during a client check-in, sales call or conversation:
“I want to” “I could” “I have to” “I need to” “I’m going to”
CHANGE TALK
Change talk is the client making statements that are in favor of change, which suggests that the
client is becoming more ready, willing, and able to make change. Change talk can occur is serveral
forms that makeup the acronym DARN CAT.
A = Activation. This indicates movement toward action, yet hasn’t been done.
“I’m ready to...” “I am prepared to” “I’ll start planning...”
T = Taking Steps. This indicates that the person has already taken steps.
“I’ve went to the gym” “I’ve already made arrangements to...”