Ellano, Abegail A.

BS in Tourism Management

QUALITY STANDARD
ISO9001
ISO 9001 is defined as the international standard that specifies requirements for a
quality management system (QMS). Organizations use the standard to demonstrate
the ability to consistently provide products and services that meet customer and
regulatory requirements. It is the most popular standard in the ISO 9000 series and
the only standard in the series to which organizations can certify. ISO 9001 sets out
the criteria for a quality management system and is the only standard in the family
that can be certified to (although this is not a requirement). It can be used by any
organization, large or small, regardless of its field of activity. In fact, there are over
one million companies and organizations in over 170 countries certified to ISO 9001.
This standard is based on a number of quality management principles including a
strong customer focus, the motivation and implication of top management, the
process approach and continual improvement. These principles are explained in
more detail in ISO’s quality management principles. Using ISO 9001 helps ensure
that customers get consistent, good-quality products and services, which in turn
brings many business benefits.
It enables you to increase your level of consistency as a contender in your industry.
You can better address client needs with improved quality management. Time,
money, and resources will be saved by using more effective working methods.
Profits will rise and errors will be reduced with improved operational effectiveness.
Internal processes that are more efficient can inspire and engage employees. Better
customer service can win over more valuable clients. Increase commercial
prospects by proving compliance.