Mei2023 Management Report 07062023120611 - 00001

Priority Waiting (minutes) Resolution (hours)
ITA - Low 1440 48

ITA - Normal 120 5
ITA - High 30 2
ITA - Emergency 15 1
ITA - Sentul 72 96
ITA - Service External 72 72
Ticket Number
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AAAA-AAAA-9128
AAAA-AAAA-8984
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AAAA-AAAA-9147
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AAAA-AAAA-8806
AAAA-AAAA-9072
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AAAA-AAAA-9070
AAAA-AAAA-9039
AAAA-AAAA-8999
AAAA-AAAA-9048
AAAA-AAAA-9045
AAAA-AAAA-9024
AAAA-AAAA-9023
AAAA-AAAA-9022
AAAA-AAAA-9021
AAAA-AAAA-9020
AAAA-AAAA-9019
AAAA-AAAA-9018
AAAA-AAAA-9027
AAAA-AAAA-8992
AAAA-AAAA-9013
AAAA-AAAA-8994
AAAA-AAAA-8891
AAAA-AAAA-8929
AAAA-AAAA-8969
AAAA-AAAA-8966
AAAA-AAAA-8857
AAAA-AAAA-8961
AAAA-AAAA-8968
AAAA-AAAA-8930
AAAA-AAAA-8940
AAAA-AAAA-8734
AAAA-AAAA-8832
AAAA-AAAA-8967
AAAA-AAAA-8951
AAAA-AAAA-8950
AAAA-AAAA-8949
AAAA-AAAA-8948
AAAA-AAAA-8947
AAAA-AAAA-8946
AAAA-AAAA-8919
AAAA-AAAA-8920
AAAA-AAAA-8921
AAAA-AAAA-8912
AAAA-AAAA-8685
AAAA-AAAA-8952
AAAA-AAAA-8879
AAAA-AAAA-8855
AAAA-AAAA-8746
AAAA-AAAA-8880
AAAA-AAAA-8813
AAAA-AAAA-8831
AAAA-AAAA-8833
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AAAA-AAAA-8835
AAAA-AAAA-8836
AAAA-AAAA-8830
AAAA-AAAA-8824
AAAA-AAAA-8841
AAAA-AAAA-8842
AAAA-AAAA-8817
AAAA-AAAA-8816
AAAA-AAAA-8815
AAAA-AAAA-8737
AAAA-AAAA-8721
AAAA-AAAA-8726
AAAA-AAAA-8725
AAAA-AAAA-8714
AAAA-AAAA-8713
AAAA-AAAA-8712
AAAA-AAAA-8711
AAAA-AAAA-8723
AAAA-AAAA-8722
AAAA-AAAA-8719
AAAA-AAAA-8732
AAAA-AAAA-8702
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Subject
buka folder sharing I (tim DTA)
PTD - Nutrilunch
Upgrade akun email menjadi 365
Ada notifikasi reactivate outlook/ microsoft
Minta Akses ke Database AEP Production & AEP Staging
Delete Sent Item dan Inbox email
Akses ke DB Dev | Baf Db
Request akses db staging portal legal
PTD- Access read ke DB Click Data Production
Di Drive R : Prosedur tidak muncul employee health
Tidak bisa connect ke aplikasi globalprotect
setting global protect di ipad
Tambah akses ke folder \\nfb-data-01\sales$ untuk kelvin
Permintaan Akses Database - OPS
pengecekan IP (Terputus)
Internet Lemot dan Putus Putus
Permintaan akses ke SQL Server Agent di nfi-db-02
Penambahan akses Support IV ke Database BRO dan Poring
Request aplikasi image comparison ke block antivirus
pengecekan jaringan untukmemasukkan/mengaktifkan fitur SMTP pada aplikasi Power Monitoring
Ms. Office Activation Failed
Tidak bisa buka Ms. Teams di Browser
Microphone Tidak Terdeteksi di MS. Teams
Akses ke Integration services
Permohonan PTD Aplikasi OPS
koneksi ke tv ruang meeting garam gd F ciawi putus nyambung (kedip2)
File Excel lemot
Minta Akses ke SQL Server Agent
Request Telepon
Laptop user sering mati tiba - tiba
PTD | Akses DB
Lan bermasalah
koneksi vcon F ciawi putus
aktifkan no ext telp
excel online tidak bisa open in desktop app
Laptop tidak connect ke TV ohana
Upgrade aplikasi Global protect via remote
Tidak bisa buka aplikasi microsoft teams
Upgrade aplikasi Globalprotect via remote
Service TV LG bersama dengan vendor
Pengiriman 1 unit LCD komputer
Tidak bisa mengakses aplikasi globalprotect
Data App excel portal halal BB tidak bisa disave karena read only padahal tidak ada yang buka
Global Protect
Oracle dan Jaringan Lemot di pagi hari
Minta akses share folder Brand & DOI
Hasil printout di printer dot matrix tidak jelas
Bantuan reset password user
Printer dot matrix di ingen mati total
Tidak bisa login ke Microsoft dan Globalprotect
Update kaspersky dan Globalprotect
Tidak bisa connect ke jaringan nutrifood
Kirim battery laptop ke semarang
Add in excel automation tidak bisa digunakan
Install office 365 di komputer user rajawali
Hasli print out printer epson tidak nyata ketika print table
Install aplikasi inkskcape dan Gimp di laptop user
NFLink rawabali tidak connect
perbaikan kabel LAN untuk mesin FCU
PTD | Akses DB PPD
update microsoft 365 komputer kantor Pontianak
error
Kanti keyboard laptop baru
perbaikan port timbangan Shimadzu
add printer office RD
Printer tidak konek jaringan
Request penarikan kabel baru LAN 2 titik
upgrade win 7 ke win 10
outbox full
Kaspersky turn off
CCTV area Pos 2 mati
Ms. Outlook tidak connect
Request setting oracel dan printer di komputer penyelia
Request pendaftaran akses door area NS
Request pendaftaran akses door user Teresa
Tidak bisa login email outlook di smartphone
akses ke web google
PTD QC Kemas
Request proses backup CCTV
CCTV area jalur ke NS Mati
Request Perbaikan CCTV area pagar luar Parkiran Mobil
Pemasangan CCTV titik di tanah Baru
tidak bisa buka email
aplikasi lab auvrpp ke lock
Permintaan Akun Lelang
muncul pop up windows security microsoft outlook
file Excel tidak bisa save di on drive
Ada notifikasi activate di Ms Office dekstop
Laptop receptionist lemot
Maintenance Printer lt.1B dan 1A bareng vendor newton
Tidak bisa login windows di komputer
Request install scanner di printer Cannon 217
Tidak bisa buka file sharepoint
Tidak bisa login email di mac pc
Kode OTP tidak muncul ketika user melakukan login email di firefox
Tidak bisa login windows di pc user
Laptop user tidak bisa connect ke tv pakai kabel HDMI di ruangan belakang pak stanley
Pengiriman unit battery laptop Dell ke user area jatim
Tidak bisa menjalankan power automate di file excel
Setting laptop untuk dikirim ke area IBT
Update aplikasi globalprotect di laptop user via remote
Tidak bisa connect ke globalprotect dan juga email outlook
Hasil print out di printer ruang HOD tidak merata
Request bantu lakukan change password dan juga cek laptop
Tidak bisa connect ke network folder
Install printer warna corcomm di laptop kerja user
Perbaikan cctv di tanah baru
cek jaringan di office QC
Request cek CCTV di pos satpam 21
OTP Microsoft outlook tidak terkirim ke SMS HP
Printer epson di gudang mengalami error
Siapkan unit laptop untuk dikirim ke Banjarmasin
PC tidak mau on saat tombol power di tekan
Koordinasi untuk bantu pcnya mas doni yang error
Bantu reset login user yang mengalami expired
Aplikasi global protect error
Update agent kaspersky via remote anydesk
Tidak bisa buka aplikasi Global protect
akses ke sharing folder
Permintaan Akses dan Download Accurate
aplikasi teams tidak bisa connect
cctv tidak tampil di pos utama
email panitia familiy gathering divisi sales
Penambahan 2 titik kabel LAN di office YGA
PC lambat
login outlook ke lock
Printer Putih eror lagi
Tidak bisa aplikasi nutrifood di Global Protect
Tidak bisa buka whatsapp desktop dan update OS
Tidak bisa buka whatsapp desktop
printer Dotmetrik hasil print hurup tidak jelas
Kabel Lan bekas Ruangan Pak selo tidak konek
Telpon kantin tidak connect ke jaringan
Tidak bisa tampilkan persentasi ke TV
Drive C pc user full dan PC suka lambat
Rules email tidak bisa di run
Laptop user tiba tiba mati
Request setting connect ke printer
Aplikasi ms office error dan tidak bisa digunakan
Request telpon untuk di meja umum
Automatic reply: Daily Report
Headset tidak ada suarah saat meeting di teams
Request instal aplikasi Winnrar lewat dml-02
Permintaan Pembuatan Share Folder
Request Join distribution list email user ciawi
size email full di outbox
mohon review jaringan QC WIP B
Reset Password
outlook browser bermasalah
drive FSC hilang
PC over heat
cek jaringan timbangan
PTD Fanvil error
Request instal aplikasi teams di laptop training
Tidak bisa buka menjalankan aplikasi dooblo
Request bantuan pindahin pc
install aplikasi global protect di laptop
kirim unit charger ke area kalimantan
Printer Jam ga bisa print
Reset pasword login user dan setting certificate globalprotect di macbook
Tidak bisa login windows di laptop kerja
Permohonan Pembukaan Akses
Email Eror
Add User Email Baru
Space di komputer habis
Sinyal Wifi tidak stabil
Penambahan Email Family Gathering Cibitung
Outlook tidak bisa kirim email
Distribusi laptop kerja untuk user area
PC user sering mati
Open file excel selalu masuk di aplikasi wps
Request connect ke printer dan juga setting email outlook di laptop
Laptop user mati total
Request Ganti batrai laptop
Muncul notif minta user name dan password di email
NVR CCTV mati total
Reuqest perbaikan kabel timbangan area baku NS
Akses door packing tidak berfungsi
Request add semua printer Epson 2190
Pemasangan cctv di gedung A packing
Tidak bisa login ke akun nutrifood
Pinjam laptop mobile untuk keperluan meeting
Install aplikasi global protect di laptop user
Tidak bisa login ke aplikasi nutrifood
Re-install os windows dan juga aplikasi Nutrifood
Reset windows dan re-install aplikasi Nutrifood
Tidak bisa buka scan camera
Warna printer tidak keluar saat ngeprint
outlook minta reactivate
Request pemasangan convoter TV PRB
outbox full
Request Pinda PC dan perapian kabel dr office F1 ke Office A2
Repair Inbox outlook
add printer office gd A
Jaringan Printer Digi tidak connect
Email tidak bisa melihat Jadwal kosong Rekan kerja
Outlook tidak konek jaringan
Laptop tidak connect ke NFlink
Status Help topic Priority
Closed ITA|Request|PFI ITA - Low
Closed ITA|Request|PTD ITA - Normal
Closed ITA|Request|PFI ITA - Normal
Closed ITA|Software|Ms Office|Excel, Word, PP, dll ITA - Low
Closed ITA|Software|Ms Office|kirim/terima email ITA - Low
Closed ITA|Network Folder|Network Folder Hilang ITA - Low
Closed ITA|Jaringan/Internet|Global Protect ITA - Normal
Closed ITA|Jaringan/Internet|Global Protect ITA - Low
Closed ITA|Internal|Bantuan ITA ITA - Low
Closed ITA|Jaringan&Internet|LAN|Tidak konek jaringan ITA - Low
Closed ITA|Jaringan&Internet|Problem akses web ITA - Low
Closed ITA|Internal|Bantuan ITA ITA - Normal
Closed ITA|Software|Ms Office|Excel, Word, PP, dll ITA - Normal
Closed ITA|Software|App Support|Browser ITA - Normal
Closed ITA|Software|Ms Office|Lync, Teams, Skype ITA - Normal
Closed ITA|HARDWARE|Monitor|Error Monitor lainnya ITA - Low
Closed ITA|Jaringan&Internet|Problem akses web ITA - Normal
Hold ITA|HARDWARE|Laptop|mati ITA - Normal
Closed ITA|V-Con|Tidak bisa presentasi ITA - Low
Hold ITA|PABX|Tidak bisa melakukan panggilan ITA - Low
Hold ITA|Software|Ms Office|Excel, Word, PP, dll ITA - Low
Closed ITA|V-Con|Tidak bisa presentasi ITA - Normal
Closed ITA|Network Folder|Tidak bisa akses network folder ITA - Low
Closed ITA|Jaringan&Internet|LAN|Lamban ITA - Low
Closed ITA|HARDWARE|Printer/Scanner|Print Error ITA - Normal
Closed ITA|Windows/MacOS|MacOS|Login/Profile Problem ITA - Normal
Hold ITA|Jaringan&Internet|NFLinks|Tidak bisa connect ITA - Low
Hold ITA|Jaringan&Internet|LAN|Tidak konek jaringan ITA - Low
Closed ITA|HARDWARE|Device Khusus|Timbangan ITA - Low
Closed ITA|Jaringan&Internet|LAN|Tidak konek jaringan ITA - Normal
Closed ITA|Internal|Bantuan ITA ITA - Sentul
Closed ITA|CCTV|Camera cctv mati ITA - Normal
Closed ITA|Software|Ms Office|Error Outlook lainnya ITA - Normal
Hold ITA|Request|PTD ITA - Normal
Closed ITA|CCTV|Camera cctv mati ITA - Normal
Closed INPUT HELP TOPIC ITA - Normal
Closed ITA|Software|Ms Office|Error Outlook lainnya ITA - Low
Closed ITA|Software|Khusus|Adobe, Nielsen, DL ,SQL, dll ITA - Normal
Closed ITA|Software|Ms Office|Excel, Word, PP, dll ITA - Low
Closed ITA|HARDWARE|Laptop|mati ITA - Normal
Closed ITA|HARDWARE|Laptop|Lambat ITA - Normal
Closed ITA|Windows/MacOS|Windows|Error Windows Lainnya ITA - Normal
Closed ITA|Windows/MacOS|Windows|Login/Profile Problem ITA - Normal
Closed ITA|Network Folder|Tidak bisa akses network folder ITA - Normal
Closed ITA|Jaringan&Internet|LAN|Lamban ITA - Normal
Closed ITA|Internal|Distribusi Laptop ITA - Normal
Closed ITA|HARDWARE|PC|mati ITA - Normal
Closed ITA|CCTV|Camera cctv mati ITA - High
Closed ITA|HARDWARE|Printer/Scanner|Print Error ITA - Low
Closed ITA|HARDWARE|Laptop|Error Laptop lainnya ITA - Normal
Spam INPUT HELP TOPIC ITA - Low
Closed ITA|Software|Ms Office|kirim/terima email ITA - Normal
Closed ITA|Jaringan&Internet|LAN|Lamban ITA - High
Closed ITA|PABX|Tidak bisa melakukan panggilan ITA - Low
Spam INPUT HELP TOPIC ITA - Normal
Closed ITA|HARDWARE|Printer/Scanner|Print Error ITA - Low
Closed ITA|HARDWARE|PC|Error PC lainnya ITA - Low
Closed ITA|Jaringan&Internet|NFLinks|Tidak bisa connect ITA - Low
Closed ITA|Internal|Distribusi Laptop ITA - Normal
Closed ITA|CCTV|NVR tidak bisa di akses ITA - Normal
Closed ITA|Akses Door/Mesin Absen|Akses door ITA - Normal
Closed ITA|HARDWARE|Printer/Scanner|Scanner Error ITA - Normal
Closed ITA|Software|Ms Office|kirim/terima email ITA - Normal
Closed ITA|Jaringan&Internet|NFLinks|Tidak bisa connect ITA - High
Assigned Agent Creator Location
Mifta Aji Zulfikar Totok Lasmono Hadi Purwanto Rawabali
Mifta Aji Zulfikar Windy Pratama Rawabali
Kadar Ismanto Satria Wicaksana Cibitung
Syahrul Maulana Putra Alfiah Nur Hadist Ciawi
Muhammad Rizal Noviandy Felicia Angeline Barlini S Rawabali
Syahrul Maulana Putra Tarmizi Ciawi
Mifta Aji Zulfikar Hansen Salim Rawabali
Mifta Aji Zulfikar Vincent Junico Rawabali
Mifta Aji Zulfikar Sesilia Niken Cahyarani Puspita Rawabali
Yusri Effendi Dika Kusnadi Ciawi
Jamaludin Yusup Rawabali
Yusup Syifa Harfiany Rawabali
Kadar Ismanto Pingkan Rosana Rawabali
Mifta Aji Zulfikar Kirana Sekarlili Rawabali
Kadar Ismanto Muhammad Arsyad Azhari Cibitung
noor Tjahjo D Muhammad Halim Winarso Ciawi
Muhammad Rizal Noviandy Kezia Sasmita Rawabali
Muhammad Rizal Noviandy Rini Dewi Kusuma Rawabali
Syahrul Maulana Putra Firmansyah Sumarmadi Ciawi
Kadar Ismanto Muhammad Arsyad Azhari Cibitung
Muhammad Rizal Noviandy Romlih Rawabali
Muhammad Rizal Noviandy Daniel Lianto Rawabali
Syahrul Maulana Putra Priarso Sukaton Ciawi
Syahrul Maulana Putra Aspi Maulana Ciawi
Mifta Aji Zulfikar Felicia Angeline Barlini S Rawabali
Yusri Effendi Muhammad Halim Winarso Ciawi
Hendrick Ferdinand S Yusup Rawabali
Muhammad Rizal Noviandy Andreas Ariz Agustianto Rawabali
Syahrul Maulana Putra Dini Koespriandani Ciawi
Aspi Maulana Priarso Sukaton Ciawi
Yusri Effendi Rizki Amalia Ciawi
Yusri Effendi Titik Kurniawati Ciawi
Lubis Yusup Rawabali
Lubis Yusup Area
noor Tjahjo D Alfiah Nur Hadist Ciawi
Aspi Maulana Deiriiz Fraditya Saputra Ciawi
Yusri Effendi Dwi Prastiana Ciawi
Kadar Ismanto Pingkan Rosana Rawabali
Yusup Nikander Andrinanta Putra Pratama Rawabali
Agus Triyanto Muhammad Arsyad Azhari Cibitung
Muhammad Rizal Noviandy Andreas Ariz Agustianto Rawabali
Yusup Agus Budi Hendra Rawabali
Aspi Maulana Supriyono Supriyono Ciawi
Aspi Maulana Aspi Maulana Ciawi
Yusri Effendi Dalih Mustofa Ciawi
Yusri Effendi Aspi Maulana Sentul
Agus Triyanto Firmansyah Sumarmadi Cibitung
Yusup Yusup Rawabali
Mifta Aji Zulfikar Rendy Kosasih Rawabali
Muhammad Rizal Noviandy Erika Priscillia Putri Mulia Rawabali
Yusri Effendi Aspi Maulana Ciawi
noor Tjahjo D Abdul Raji Ciawi
Firmansyah Sumarmadi QC WIP & Proses NS Cibitung Cibitung
Syahrul Maulana Putra Rahmat Sumengkar Ciawi
Syahrul Maulana Putra Alfiah Nur Hadist Ciawi
Firmansyah Sumarmadi Firmansyah Sumarmadi Cibitung
Aspi Maulana Tarmizi Ciawi
Mifta Aji Zulfikar Romlih Rawabali
Jamaludin Jevon Pierson Rawabali
noor Tjahjo D Septian Maulana Ciawi
Syahrul Maulana Putra Lenu Teguh Ciawi
Firmansyah Sumarmadi Ade Santana Cibitung
Yusup Timotius Giovandi Rawabali
Mifta Aji Zulfikar Andreas Ariz Agustianto Rawabali
noor Tjahjo D Muhammad Irfan Maulana Ciawi
noor Tjahjo D Michael Lopolisa Ciawi
Mifta Aji Zulfikar Jilli Saaduddin M Rawabali
Yusri Effendi Hilda Utami Anwar Ciawi
Yusri Effendi Dini Koespriandani Ciawi
Lubis Muhammad Rizki Fajar Rawabali
Mifta Aji Zulfikar Kenny Dwiputra Rawabali
Yusup Achmad Kosasih Rawabali
noor Tjahjo D Jasmine Adhili Jeniossa Ciawi
Yusri Effendi Lusia Magdalenis Ciawi
Yusri Effendi Dwi Prastiana Ciawi
Kadar Ismanto Patricia Ghozali Cibitung
Aspi Maulana Iwan Mustopa Ciawi
Firmansyah Sumarmadi Firmansyah Sumarmadi Ciawi
noor Tjahjo D Aspi Maulana Ciawi
Yusri Effendi Gugum Chandra Gumilar Ciawi
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No Met Met
No Met Not met
No Met Met
No Met Not met
No Met Not met
No Met Met
No Not met Not met
No Met Not met
Resolved In(in minutes) First Replied At Created At
3424 May 03, 2023 9:07 AM May 03, 2023 8:55 AM
1141 May 09, 2023 11:21 AM May 09, 2023 10:59 AM
1678 May 09, 2023 1:59 PM May 08, 2023 2:01 PM
3780 May 10, 2023 2:00 PM May 04, 2023 7:49 AM
2399 May 08, 2023 1:01 PM May 08, 2023 1:00 PM
170 May 12, 2023 3:40 PM May 12, 2023 2:09 PM
431 May 15, 2023 11:05 AM May 12, 2023 1:22 PM
1047 May 15, 2023 11:32 AM May 12, 2023 9:18 AM
279 May 15, 2023 3:27 PM May 15, 2023 1:22 PM
2160 May 11, 2023 4:18 PM May 10, 2023 10:25 PM
1309 May 16, 2023 10:11 AM May 16, 2023 10:10 AM
1861 May 15, 2023 2:05 PM May 15, 2023 12:58 PM
1326 May 16, 2023 3:18 PM May 16, 2023 1:54 PM
1680 May 16, 2023 9:26 AM May 16, 2023 7:33 AM
4932 May 08, 2023 2:45 PM May 08, 2023 1:47 PM
1794 May 19, 2023 12:47 PM May 16, 2023 2:06 PM
4001 May 10, 2023 1:25 PM May 10, 2023 1:19 PM
317 May 19, 2023 2:34 PM May 19, 2023 11:43 AM
114 May 19, 2023 3:25 PM May 19, 2023 3:05 PM
5049 May 09, 2023 1:39 PM May 08, 2023 1:50 PM
107 May 19, 2023 3:26 PM May 19, 2023 3:12 PM
111 May 19, 2023 3:25 PM May 19, 2023 3:09 PM
113 May 19, 2023 3:16 PM May 19, 2023 3:07 PM
2037 May 19, 2023 1:52 PM May 16, 2023 10:03 AM
1785 May 19, 2023 9:58 AM May 16, 2023 3:50 PM
1749 May 17, 2023 4:53 PM May 17, 2023 10:50 AM
2824 May 15, 2023 11:08 AM May 15, 2023 10:56 AM
468 May 22, 2023 11:06 AM May 22, 2023 10:07 AM
8524 May 22, 2023 9:42 AM May 02, 2023 2:56 PM
May 24, 2023 1:24 PM May 24, 2023 1:17 PM
649 May 26, 2023 2:27 PM May 25, 2023 2:42 PM
1443 May 24, 2023 11:05 AM May 24, 2023 10:57 AM
386 May 26, 2023 3:11 PM May 26, 2023 1:34 PM
May 29, 2023 4:09 PM May 29, 2023 10:06 AM
May 29, 2023 4:10 PM May 26, 2023 2:48 PM
1187 May 29, 2023 1:31 PM May 29, 2023 1:12 PM
1189 May 29, 2023 1:30 PM May 29, 2023 1:10 PM
1183 May 29, 2023 1:45 PM May 29, 2023 1:17 PM
1302 May 29, 2023 1:45 PM May 29, 2023 1:18 PM
1305 May 29, 2023 1:44 PM May 29, 2023 1:15 PM
1299 May 29, 2023 1:45 PM May 29, 2023 1:20 PM
1185 May 30, 2023 2:40 PM May 30, 2023 2:14 PM
2496 May 26, 2023 10:29 AM May 26, 2023 10:23 AM
2220 May 29, 2023 10:18 AM May 29, 2023 7:35 AM
2793 May 29, 2023 11:29 AM May 26, 2023 9:27 AM
1518 May 31, 2023 2:04 PM May 30, 2023 4:42 PM
1449 May 31, 2023 9:54 AM May 31, 2023 9:51 AM
1451 May 31, 2023 9:54 AM May 31, 2023 9:48 AM
1453 May 31, 2023 9:53 AM May 31, 2023 9:47 AM
1451 May 31, 2023 9:54 AM May 31, 2023 9:49 AM
1185 May 30, 2023 2:43 PM May 30, 2023 2:15 PM
1189 May 30, 2023 2:18 PM May 30, 2023 2:11 PM
1190 May 30, 2023 2:17 PM May 30, 2023 2:10 PM
1181 May 31, 2023 2:37 PM May 31, 2023 2:19 PM
1182 May 31, 2023 2:56 PM May 31, 2023 2:17 PM
1447 May 31, 2023 9:53 AM May 31, 2023 9:53 AM
1177 May 31, 2023 2:52 PM May 31, 2023 2:23 PM
1180 May 31, 2023 2:51 PM May 31, 2023 2:20 PM
1175 May 31, 2023 2:54 PM May 31, 2023 2:25 PM
May 30, 2023 12:02 PM May 30, 2023 10:22 AM
June 06, 2023 1:46 PM May 29, 2023 2:59 PM
1151 June 02, 2023 9:48 AM May 31, 2023 3:32 PM
2128 May 30, 2023 8:45 AM May 29, 2023 5:15 PM
506 May 31, 2023 8:06 AM May 30, 2023 3:56 PM
1128 May 29, 2023 3:14 PM May 29, 2023 2:31 PM
2059 May 29, 2023 4:08 PM May 26, 2023 7:45 AM
316 May 31, 2023 11:21 AM May 31, 2023 10:02 AM
314 May 31, 2023 11:20 AM May 31, 2023 10:03 AM
296 May 31, 2023 11:14 AM May 31, 2023 10:21 AM
410 May 29, 2023 10:56 AM May 29, 2023 10:22 AM
162 May 29, 2023 3:14 PM May 29, 2023 2:29 PM
528 May 29, 2023 8:46 AM May 29, 2023 8:23 AM
255 May 29, 2023 10:40 AM May 29, 2023 8:52 AM
252 May 29, 2023 10:36 AM May 29, 2023 8:54 AM
253 May 29, 2023 10:38 AM May 29, 2023 8:53 AM
257 May 29, 2023 9:06 AM May 29, 2023 8:48 AM
258 May 29, 2023 9:06 AM May 29, 2023 8:46 AM
155 May 26, 2023 1:57 PM May 26, 2023 1:56 PM
436 May 26, 2023 2:06 PM May 26, 2023 9:14 AM
May 25, 2023 3:19 PM May 25, 2023 10:23 AM
348 May 26, 2023 7:46 AM May 25, 2023 2:04 PM
345 May 26, 2023 7:46 AM May 25, 2023 2:06 PM
342 May 26, 2023 7:46 AM May 25, 2023 2:07 PM
1307 May 23, 2023 1:14 PM May 23, 2023 1:12 PM
311 May 25, 2023 1:07 PM May 25, 2023 10:51 AM
110 May 25, 2023 2:20 PM May 25, 2023 2:12 PM
108 May 25, 2023 3:32 PM May 25, 2023 1:57 PM
662 May 24, 2023 11:04 AM May 24, 2023 9:27 AM
303 May 24, 2023 3:37 PM May 24, 2023 3:25 PM
605 May 24, 2023 10:42 AM May 24, 2023 10:23 AM
300 May 24, 2023 1:24 PM May 24, 2023 1:16 PM
2990 May 23, 2023 12:59 PM May 17, 2023 12:58 PM
203 May 24, 2023 1:24 PM May 24, 2023 1:18 PM
202 May 24, 2023 1:24 PM May 24, 2023 1:20 PM
201 May 24, 2023 1:24 PM May 24, 2023 1:21 PM
214 May 24, 2023 1:23 PM May 24, 2023 1:07 PM
231 May 24, 2023 11:05 AM May 24, 2023 10:55 AM
229 May 24, 2023 11:06 AM May 24, 2023 10:57 AM
188 May 24, 2023 11:10 AM May 24, 2023 10:47 AM
185 May 24, 2023 11:10 AM May 24, 2023 10:49 AM
184 May 24, 2023 11:10 AM May 24, 2023 10:50 AM
182 May 24, 2023 11:10 AM May 24, 2023 10:52 AM
158 May 24, 2023 11:20 AM May 24, 2023 11:16 AM
166 May 24, 2023 11:10 AM May 24, 2023 11:08 AM
162 May 24, 2023 11:19 AM May 24, 2023 11:11 AM
166 May 24, 2023 11:10 AM May 24, 2023 11:07 AM
159 May 24, 2023 11:20 AM May 24, 2023 11:14 AM
160 May 24, 2023 11:19 AM May 24, 2023 11:13 AM
655 May 23, 2023 11:58 AM May 23, 2023 11:57 AM
806 May 23, 2023 9:36 AM May 23, 2023 9:26 AM
828 May 23, 2023 9:14 AM May 23, 2023 9:04 AM
830 May 23, 2023 9:14 AM May 23, 2023 9:03 AM
780 May 23, 2023 9:52 AM May 23, 2023 9:51 AM
470 May 23, 2023 10:58 AM May 23, 2023 8:04 AM
800 May 22, 2023 11:57 AM May 22, 2023 11:33 AM
473 May 23, 2023 8:02 AM May 23, 2023 7:34 AM
362 May 23, 2023 10:57 AM May 23, 2023 9:50 AM
154 May 23, 2023 1:33 PM May 23, 2023 1:11 PM
196 May 22, 2023 3:29 PM May 22, 2023 2:41 PM
200 May 22, 2023 3:25 PM May 22, 2023 2:37 PM
206 May 22, 2023 2:52 PM May 22, 2023 2:30 PM
198 May 22, 2023 3:27 PM May 22, 2023 2:38 PM
201 May 22, 2023 3:23 PM May 22, 2023 2:35 PM
197 May 22, 2023 3:27 PM May 22, 2023 2:40 PM
202 May 22, 2023 3:22 PM May 22, 2023 2:34 PM
204 May 22, 2023 3:21 PM May 22, 2023 2:32 PM
207 May 22, 2023 2:51 PM May 22, 2023 2:29 PM
596 May 22, 2023 10:08 AM May 19, 2023 5:29 PM
3321 May 15, 2023 10:11 AM May 12, 2023 4:34 PM
98 May 22, 2023 2:19 PM May 22, 2023 2:18 PM
369 May 22, 2023 10:20 AM May 22, 2023 9:46 AM
124 May 22, 2023 12:53 PM May 22, 2023 11:26 AM
234 May 22, 2023 10:57 AM May 22, 2023 9:35 AM
22 May 17, 2023 3:42 PM May 17, 2023 3:40 PM
20 May 17, 2023 3:42 PM May 17, 2023 3:41 PM
4235 May 08, 2023 9:12 AM May 08, 2023 7:27 AM
225 May 17, 2023 9:53 AM May 17, 2023 9:22 AM
230 May 17, 2023 9:52 AM May 17, 2023 9:17 AM
230 May 17, 2023 9:52 AM May 17, 2023 9:16 AM
361 May 16, 2023 10:42 AM May 16, 2023 9:58 AM
839 May 15, 2023 11:07 AM May 15, 2023 10:58 AM
272 May 16, 2023 12:20 PM May 16, 2023 11:06 AM
274 May 16, 2023 11:05 AM May 16, 2023 11:03 AM
73 May 15, 2023 4:44 PM May 15, 2023 4:33 PM
76 May 15, 2023 4:44 PM May 15, 2023 4:30 PM
77 May 15, 2023 4:44 PM May 15, 2023 4:29 PM
78 May 15, 2023 4:43 PM May 15, 2023 4:28 PM
79 May 15, 2023 4:43 PM May 15, 2023 4:27 PM
80 May 15, 2023 4:43 PM May 15, 2023 4:25 PM
81 May 15, 2023 4:43 PM May 15, 2023 4:24 PM
May 16, 2023 8:35 AM May 16, 2023 7:02 AM
385 May 15, 2023 9:38 AM May 15, 2023 9:35 AM
54 May 15, 2023 3:58 PM May 15, 2023 3:06 PM
382 May 15, 2023 10:50 AM May 15, 2023 9:38 AM
1893 May 10, 2023 1:37 PM May 09, 2023 4:00 PM
826 May 12, 2023 2:36 PM May 11, 2023 10:04 AM
100 May 12, 2023 1:12 PM May 12, 2023 1:10 PM
106 May 12, 2023 1:04 PM May 12, 2023 1:03 PM
2004 May 09, 2023 8:54 AM May 09, 2023 8:25 AM
302 May 12, 2023 1:58 PM May 12, 2023 9:46 AM
97 May 12, 2023 1:14 PM May 12, 2023 1:09 PM
781 May 11, 2023 4:18 PM May 11, 2023 10:43 AM
594 May 11, 2023 1:50 PM May 11, 2023 1:49 PM
3743 May 03, 2023 3:29 PM May 03, 2023 3:21 PM
2239 May 08, 2023 2:01 PM May 08, 2023 1:24 PM
May 12, 2023 1:11 PM May 12, 2023 1:06 PM
88 May 11, 2023 4:30 PM May 11, 2023 4:25 PM
89 May 11, 2023 4:30 PM May 11, 2023 4:24 PM
91 May 11, 2023 4:29 PM May 11, 2023 4:22 PM
91 May 11, 2023 4:29 PM May 11, 2023 4:21 PM
92 May 11, 2023 4:28 PM May 11, 2023 4:21 PM
93 May 11, 2023 4:27 PM May 11, 2023 4:20 PM
644 May 11, 2023 11:21 AM May 10, 2023 4:08 PM
619 May 10, 2023 5:09 PM May 10, 2023 4:33 PM
618 May 10, 2023 5:08 PM May 10, 2023 4:34 PM
789 May 10, 2023 3:19 PM May 10, 2023 1:42 PM
4010 May 03, 2023 8:53 AM May 02, 2023 2:02 PM
86 May 11, 2023 4:31 PM May 11, 2023 4:26 PM
714 May 09, 2023 2:51 PM May 09, 2023 11:59 AM
953 May 09, 2023 3:58 PM May 08, 2023 7:12 PM
2508 May 08, 2023 2:01 PM May 04, 2023 9:04 AM
297 May 09, 2023 1:57 PM May 09, 2023 12:10 PM
760 May 08, 2023 1:46 PM May 08, 2023 9:27 AM
291 May 08, 2023 1:39 PM May 08, 2023 1:15 PM
275 May 08, 2023 1:39 PM May 08, 2023 1:31 PM
273 May 08, 2023 1:39 PM May 08, 2023 1:33 PM
272 May 08, 2023 1:40 PM May 08, 2023 1:34 PM
270 May 08, 2023 1:40 PM May 08, 2023 1:36 PM
294 May 08, 2023 1:39 PM May 08, 2023 1:12 PM
261 May 08, 2023 11:51 AM May 08, 2023 11:36 AM
112 May 08, 2023 3:14 PM May 08, 2023 1:57 PM
110 May 08, 2023 2:21 PM May 08, 2023 1:58 PM
355 May 08, 2023 11:01 AM May 08, 2023 9:39 AM
356 May 08, 2023 11:02 AM May 08, 2023 9:38 AM
120 May 08, 2023 10:09 AM May 08, 2023 9:36 AM
553 May 03, 2023 3:50 PM May 03, 2023 3:46 PM
243 May 03, 2023 2:41 PM May 03, 2023 2:12 PM
219 May 03, 2023 2:41 PM May 03, 2023 2:37 PM
221 May 03, 2023 2:42 PM May 03, 2023 2:34 PM
292 May 03, 2023 3:24 PM May 03, 2023 1:23 PM
293 May 03, 2023 3:25 PM May 03, 2023 1:22 PM
295 May 03, 2023 3:25 PM May 03, 2023 1:20 PM
297 May 03, 2023 3:25 PM May 03, 2023 1:18 PM
222 May 03, 2023 3:27 PM May 03, 2023 2:32 PM
225 May 03, 2023 3:27 PM May 03, 2023 2:29 PM
244 May 03, 2023 3:28 PM May 03, 2023 2:11 PM
36 May 03, 2023 3:23 PM May 03, 2023 3:19 PM
284 May 03, 2023 11:12 AM May 03, 2023 11:11 AM
157 May 03, 2023 1:27 PM May 03, 2023 1:18 PM
614 May 02, 2023 2:57 PM May 02, 2023 2:40 PM
32 May 03, 2023 3:24 PM May 03, 2023 3:22 PM
396 May 03, 2023 9:35 AM May 03, 2023 9:18 AM
390 May 02, 2023 8:54 AM May 02, 2023 8:51 AM
399 May 02, 2023 2:40 PM May 02, 2023 8:42 AM
422 May 02, 2023 8:28 AM May 02, 2023 8:19 AM
419 May 02, 2023 8:21 AM May 02, 2023 8:21 AM
Updated At Closed At
June 07, 2023 12:07 PM May 11, 2023 12:00 PM
June 07, 2023 12:06 PM May 11, 2023 12:00 PM
June 07, 2023 12:06 PM May 11, 2023 3:00 PM
June 07, 2023 12:05 PM May 12, 2023 5:00 PM
June 07, 2023 12:04 PM May 14, 2023 2:00 PM
June 07, 2023 12:04 PM May 14, 2023 4:00 PM
June 07, 2023 12:02 PM May 15, 2023 11:33 AM
June 07, 2023 12:00 PM May 16, 2023 8:45 AM
June 07, 2023 12:00 PM May 16, 2023 9:01 AM
June 07, 2023 11:59 AM May 17, 2023 8:00 AM
June 07, 2023 11:58 AM May 18, 2023 2:00 PM
June 07, 2023 11:58 AM May 18, 2023 5:00 PM
June 07, 2023 11:57 AM May 19, 2023 9:00 AM
June 07, 2023 11:56 AM May 19, 2023 9:00 AM
June 07, 2023 11:56 AM May 19, 2023 3:00 PM
June 07, 2023 11:55 AM May 21, 2023 1:00 PM
June 07, 2023 11:54 AM May 21, 2023 2:00 PM
June 07, 2023 11:54 AM May 21, 2023 3:00 PM
June 07, 2023 11:53 AM May 21, 2023 4:00 PM
June 07, 2023 11:53 AM May 21, 2023 4:00 PM
June 07, 2023 11:52 AM May 21, 2023 4:00 PM
June 07, 2023 11:51 AM May 21, 2023 4:00 PM
June 07, 2023 11:50 AM May 21, 2023 4:00 PM
June 07, 2023 11:49 AM May 22, 2023 8:00 AM
June 07, 2023 11:49 AM May 22, 2023 9:35 AM
June 07, 2023 11:48 AM May 22, 2023 1:00 PM
June 07, 2023 11:47 AM May 22, 2023 1:00 PM
June 07, 2023 11:46 AM May 23, 2023 8:55 AM
June 07, 2023 11:45 AM May 24, 2023 1:00 PM
June 07, 2023 11:40 AM
June 07, 2023 11:39 AM May 26, 2023 4:31 PM
June 07, 2023 11:39 AM May 26, 2023 5:00 PM
June 07, 2023 11:38 AM May 29, 2023 11:00 AM
June 07, 2023 11:37 AM
June 07, 2023 11:36 AM
June 07, 2023 11:34 AM May 31, 2023 3:00 PM
June 07, 2023 11:34 AM May 31, 2023 3:00 PM
June 07, 2023 11:33 AM May 31, 2023 3:00 PM
June 07, 2023 11:26 AM May 31, 2023 6:00 PM
June 07, 2023 11:26 AM May 31, 2023 6:00 PM
June 07, 2023 11:26 AM May 31, 2023 6:00 PM
June 07, 2023 11:25 AM June 01, 2023 4:00 PM
June 07, 2023 11:25 AM June 01, 2023 4:00 PM
June 07, 2023 11:17 AM June 02, 2023 9:00 AM
June 07, 2023 11:16 AM June 02, 2023 11:00 AM
June 07, 2023 11:15 AM June 02, 2023 3:00 PM
June 07, 2023 11:13 AM June 02, 2023 4:00 PM
June 07, 2023 11:12 AM June 02, 2023 4:00 PM
June 07, 2023 11:12 AM June 02, 2023 4:00 PM
June 07, 2023 11:11 AM June 02, 2023 4:00 PM
June 07, 2023 11:09 AM June 01, 2023 4:00 PM
June 07, 2023 11:09 AM June 01, 2023 4:00 PM
June 07, 2023 11:02 AM June 01, 2023 4:00 PM
June 07, 2023 10:59 AM June 02, 2023 4:00 PM
June 07, 2023 10:58 AM June 02, 2023 4:00 PM
June 07, 2023 10:57 AM June 02, 2023 4:00 PM
June 07, 2023 10:56 AM June 02, 2023 4:00 PM
June 07, 2023 10:55 AM June 02, 2023 4:00 PM
June 07, 2023 10:53 AM June 02, 2023 4:00 PM
June 07, 2023 10:21 AM
June 07, 2023 10:20 AM
June 02, 2023 4:43 PM June 02, 2023 4:43 PM
June 02, 2023 4:28 PM June 02, 2023 4:28 PM
May 31, 2023 3:22 PM May 31, 2023 3:22 PM
May 31, 2023 3:19 PM May 31, 2023 3:19 PM
May 31, 2023 3:18 PM May 31, 2023 3:18 PM
May 31, 2023 3:18 PM May 31, 2023 3:18 PM
May 31, 2023 3:17 PM May 31, 2023 3:17 PM
May 31, 2023 3:17 PM May 31, 2023 3:17 PM
May 30, 2023 8:12 AM May 30, 2023 8:12 AM
May 30, 2023 8:11 AM May 30, 2023 8:11 AM
May 30, 2023 8:11 AM May 30, 2023 8:11 AM
May 29, 2023 1:07 PM May 29, 2023 1:07 PM
May 29, 2023 1:06 PM May 29, 2023 1:06 PM
May 29, 2023 1:05 PM May 29, 2023 1:05 PM
May 29, 2023 1:05 PM May 29, 2023 1:05 PM
May 29, 2023 1:04 PM May 29, 2023 1:04 PM
May 26, 2023 4:31 PM May 26, 2023 4:31 PM
May 26, 2023 4:31 PM May 26, 2023 4:31 PM
May 26, 2023 4:17 PM
May 26, 2023 10:52 AM May 26, 2023 10:52 AM
May 26, 2023 10:51 AM May 26, 2023 10:51 AM
May 26, 2023 10:48 AM May 26, 2023 10:48 AM
May 25, 2023 5:00 PM May 25, 2023 5:00 PM
May 25, 2023 4:02 PM May 25, 2023 4:02 PM
May 25, 2023 4:02 PM May 25, 2023 4:02 PM
May 25, 2023 3:44 PM May 25, 2023 3:44 PM
May 25, 2023 11:28 AM May 25, 2023 11:28 AM
May 25, 2023 11:28 AM May 25, 2023 11:28 AM
May 25, 2023 11:28 AM May 25, 2023 11:28 AM
May 25, 2023 9:16 AM May 25, 2023 9:16 AM
May 25, 2023 8:48 AM May 25, 2023 8:48 AM
May 24, 2023 4:41 PM May 24, 2023 4:41 PM
May 24, 2023 4:41 PM May 24, 2023 4:41 PM
May 24, 2023 4:41 PM May 24, 2023 4:41 PM
May 24, 2023 4:41 PM May 24, 2023 4:41 PM
May 24, 2023 2:46 PM May 24, 2023 2:46 PM
May 24, 2023 2:46 PM May 24, 2023 2:46 PM
May 24, 2023 1:55 PM May 24, 2023 1:55 PM
May 24, 2023 1:55 PM May 24, 2023 1:54 PM
May 24, 2023 1:54 PM May 24, 2023 1:54 PM
May 24, 2023 1:54 PM May 24, 2023 1:54 PM
May 24, 2023 1:54 PM May 24, 2023 1:54 PM
May 24, 2023 1:54 PM May 24, 2023 1:54 PM
May 24, 2023 1:54 PM May 24, 2023 1:54 PM
May 24, 2023 1:53 PM May 24, 2023 1:53 PM
May 24, 2023 1:53 PM May 24, 2023 1:53 PM
May 24, 2023 1:53 PM May 24, 2023 1:53 PM
May 24, 2023 1:53 PM May 24, 2023 1:53 PM
May 24, 2023 1:52 PM May 24, 2023 1:52 PM
May 24, 2023 1:52 PM May 24, 2023 1:52 PM
May 24, 2023 1:52 PM May 24, 2023 1:52 PM
May 24, 2023 1:52 PM May 24, 2023 1:52 PM
May 23, 2023 3:54 PM May 23, 2023 3:54 PM
May 23, 2023 3:53 PM May 23, 2023 3:53 PM
May 23, 2023 3:53 PM May 23, 2023 3:53 PM
May 23, 2023 3:52 PM May 23, 2023 3:52 PM
May 23, 2023 3:45 PM May 23, 2023 3:45 PM
May 23, 2023 8:57 AM May 23, 2023 8:57 AM
May 23, 2023 8:57 AM May 23, 2023 8:57 AM
May 23, 2023 8:57 AM May 23, 2023 8:57 AM
May 23, 2023 8:56 AM May 23, 2023 8:56 AM
May 23, 2023 8:56 AM May 23, 2023 8:56 AM
May 23, 2023 8:56 AM May 23, 2023 8:56 AM
May 23, 2023 8:56 AM May 23, 2023 8:56 AM
May 23, 2023 8:56 AM May 23, 2023 8:56 AM
May 23, 2023 8:56 AM May 23, 2023 8:56 AM
May 23, 2023 8:56 AM May 23, 2023 8:55 AM
May 23, 2023 8:55 AM May 23, 2023 8:55 AM
May 22, 2023 3:55 PM May 22, 2023 3:55 PM
May 22, 2023 3:55 PM May 22, 2023 3:55 PM
May 22, 2023 1:30 PM May 22, 2023 1:30 PM
May 22, 2023 1:29 PM May 22, 2023 1:29 PM
May 17, 2023 4:02 PM May 17, 2023 4:02 PM
May 17, 2023 4:01 PM May 17, 2023 4:01 PM
May 17, 2023 3:35 PM May 17, 2023 3:35 PM
May 17, 2023 1:07 PM May 17, 2023 1:07 PM
May 17, 2023 1:06 PM May 17, 2023 1:06 PM
May 17, 2023 1:06 PM May 17, 2023 1:06 PM
May 16, 2023 3:58 PM May 16, 2023 3:58 PM
May 16, 2023 3:58 PM May 16, 2023 3:57 PM
May 16, 2023 3:38 PM May 16, 2023 3:38 PM
May 16, 2023 3:37 PM May 16, 2023 3:37 PM
May 16, 2023 8:46 AM May 16, 2023 8:46 AM
May 16, 2023 8:46 AM May 16, 2023 8:46 AM
May 16, 2023 8:46 AM May 16, 2023 8:46 AM
May 16, 2023 8:46 AM May 16, 2023 8:46 AM
May 16, 2023 8:46 AM May 16, 2023 8:46 AM
May 16, 2023 8:45 AM May 16, 2023 8:45 AM
May 16, 2023 8:45 AM May 16, 2023 8:45 AM
May 16, 2023 8:35 AM
May 15, 2023 4:00 PM May 15, 2023 4:00 PM
May 15, 2023 4:00 PM May 15, 2023 4:00 PM
May 15, 2023 3:59 PM May 15, 2023 3:59 PM
May 15, 2023 11:33 AM May 15, 2023 11:33 AM
May 12, 2023 2:50 PM May 12, 2023 2:50 PM
May 12, 2023 2:50 PM May 12, 2023 2:50 PM
May 12, 2023 2:49 PM May 12, 2023 2:49 PM
May 12, 2023 2:49 PM May 12, 2023 2:49 PM
May 12, 2023 2:48 PM May 12, 2023 2:48 PM
May 12, 2023 2:45 PM May 12, 2023 2:45 PM
May 12, 2023 2:45 PM May 12, 2023 2:45 PM
May 12, 2023 2:44 PM May 12, 2023 2:44 PM
May 12, 2023 2:43 PM May 12, 2023 2:43 PM
May 12, 2023 2:43 PM May 12, 2023 2:43 PM
May 12, 2023 2:42 PM
May 12, 2023 8:53 AM May 12, 2023 8:53 AM
May 12, 2023 8:53 AM May 12, 2023 8:53 AM
May 12, 2023 8:53 AM May 12, 2023 8:53 AM
May 12, 2023 8:53 AM May 12, 2023 8:53 AM
May 12, 2023 8:52 AM May 12, 2023 8:52 AM
May 12, 2023 8:52 AM May 12, 2023 8:52 AM
May 12, 2023 8:52 AM May 12, 2023 8:52 AM
May 12, 2023 8:52 AM May 12, 2023 8:52 AM
May 12, 2023 8:52 AM May 12, 2023 8:52 AM
May 12, 2023 8:52 AM May 12, 2023 8:52 AM
May 12, 2023 8:52 AM May 12, 2023 8:52 AM
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Description
Folder sharing I (report DTA)
-Terima kasih,
Satria
TerimaW.
kasih,
Alfiah
Saya minta akses ke database AEP untuk username felicia.angeline@nutrifood.co.id ya, terimakasih:)
Delete Sent Item dan Inbox
(+)
baf-db-03 | audit_system_dev | ALL | CRUD
Terima kasih
Kebutuhan
untuk mengakses data di clickdata yang nantinya dipakai di maden.
Tidak
bisa connect ke aplikasi globalprotect
thank
you
Terima
Regardskasih
Kirana Sekarlili
mohon support nya untuk pengecekan IP berikut :40.0.32.211 - 213IP ini merupakan IP dari Power Meter yang saat ini terput
internet
lemot dan putus putus (LAN), tidak dapat connect ke nf links
Terima kasih
Untuk keperluan pengganti sementara Kang Aji yang cuti 19 Mei 2023.
Request aplikasi image comparison ke block antivirus
request pengecekan jaringan untuk penambahan/pengaktifan fitur untuk software power monitoring agar bisa mengirim noti
Ms. Office Activation Failed
Tidak bisa buka Ms. Teams di Browser
Microphone
Tidak Terdeteksi di MS. Teams
mohon untuk di bukakan akses ke integration services login nya adminreport
-
koneksi laptop ke tv via kabel hdmi di ruang meeting garam gd F ciawi putus nyambung, berkedip sangat sering sampai mengg
File Excel lemot
Selamat pagi, mau minta akses SQL Server Agent untuk nfi-db-01 sebagai Operation Role untuk user Felicia.Angeline@nutrifo
Request Telepon untuk di office QC.
Laptop
user sering mati tiba - tiba
keperluan
aplikasi
Terimakasih
audio
vcon F ciawi tidak jelas, screen tidak tampil. kmrn jg kejadian. skg kembali kejadian. urgent karena masih dipakai untuk
Rizki Amalia
mhn dibantuu
thanks
Laptop tidak connect ke TV ohana
Upgrade aplikasi Global protect via remote
Tidak bisa buka aplikasi microsoft teams
Upgrade aplikasi Globalprotect via remote
Service TV LG bersama dengan vendor
Pengiriman 1 unit LCD komputer
Tidak
Terimabisa mengakses aplikasi globalprotect
kasih,
Alfiah
Terima kasih
Deiriiz
thanks
dwi p kasih
Terima

Hasil printout di printer dot matrix tidak jelas
Bantuan reset password user
Printer dot matrix di ingen mati total
Tidak bisa login ke Microsoft dan Globalprotect
Update kaspersky dan Globalprotect
Tidak bisa connect ke jaringan nutrifood
Kirim battery laptop ke semarang
Add in excel automation tidak bisa digunakan
Install office 365 di komputer user rajawali
Hasli print out printer epson tidak nyata ketika print table
Install
aplikasi inkskcape dan Gimp di laptop user
tq
permintaan perbaikan kabel LAN untuk mesin FCU(perbaikan kabel LAN dari modul FCU ke Kontroller FCU)
minta akses untuk kedua akun ini1. andreas.ariz2. fransisca.cahyonoke + baf-db-02 | ppd | all | crud+ nfi-db-02 | ppd | all | cr
Dear Team
ketika IT,Mohon
disave di notif
-- muncul bantuspt
update lisensi user microsoft office 365 komputer kantor Pontianakterima kasih
dibawah
Ganti Keyboard
dear rekansoffice
add printer IT.mohon
RD dipemasangan
pc yg baru dicasing
tuker port timbangan shimadzu yang lepas. terima kasih

Printer tidak konek jaringan tidak print
Request penarikan kabel baru LAN 2 titik di plant sentul
Upgrade PC drafter win 7 ke win 10 karna PC mau tuker asset
Request 5R di outbox tidak bisa kirim email
update kasperky
CCTV area Pos 2 mati
Ms. Outlook tidak connect
Request setting oracel dan printer di komputer penyelia
Request pendaftaran akses door area NS
Request pendaftaran akses door user Teresa
Tidak bisa login
keperluan email outlook
utk membuat di smartphone
survei,,tks
Rendy

Sekian dan terima kasih
Request proses backup CCTV
CCTV area jalur ke NS Mati
Request Perbaikan CCTV area pagar luar Parkiran Mobil
Pemasangan
CCTV titik di tanah Baru
terima kasih
aplikasi lab Uv probe ke lock di pc Analisa utk release
Yola
SelaluAndini
muncul pop up (Windows Security - Microsoft Outlook), kejadiannya selalu berulang walaupun password sudah dimasu
file Excel tidak bisa save di on drive

Terima kasih,
Alfiah
Laptop receptionist lemot
Tidak bisa login windows di komputer
Request install scanner di printer Cannon 217
Tidak bisa buka file sharepoint
Tidak bisa login email di mac pc
Kode OTP tidak muncul ketika user melakukan login email di firefox
Tidak bisa login windows di pc user
Laptop user tidak bisa connect ke tv pakai kabel HDMI di ruangan belakang pak stanley
Pengiriman unit battery laptop Dell ke user area jatim
Setting laptop untuk dikirim ke area IBT
Tidak bisa connect ke globalprotect dan juga email outlook
Hasil print out di printer ruang HOD tidak merata
Request bantu lakukan change password dan juga cek laptop
Tidak bisa connect ke network folder
Install printer warna corcomm di laptop kerja user
Pemasangan CCTV di area tanah baru satu titik
Cek jaringan lan di office QC suka putus putus
Request cek CCTV di pos satpam 21
OTP tidak terkirim ke SMS HP
Printer epson di gudang mengalami error
Siapkan unit laptop untuk dikirim ke Banjarmasin
PC tidak mau on saat tombol power di tekan
Koordinasi untuk bantu pcnya mas doni yang error
Aplikasi global protect error
Update agent kaspersky via remote anydesk
Tidak
dan bisa buka aplikasi Global protect
Dear tim IT,Aku & ci Vianna udah ngobrol sm ko Danny untuk hal ini, serta diarahkan oleh ko Danny untuk tickle.Moho
Teams tidak bisa join meeting
erbaikan
terima cctv tidak tampil di pos utama
kasih,
septian maulana
Penambahan 2 titik kabel LAN di office YGA
Jaringan lambat tidak bisa buka aplikasi
login
outlook ke lock ms 365
Printer Putih sering ngejam, dan hasil print buram sebelah.
Tidak bisa aplikasi nutrifood di Global Protect
Tidak bisa buka whatsapp desktop dan update OS
Tidak bisa buka whatsapp desktop
printer Dotmetrik hasil print hurup tidak jelas
Kabel Lan tidak konek
Telpon kantin tidak connect ke jaringan
Tidak bisa tampilkan persentasi ke TV
Drive C pc user full dan PC suka lambat
Rules email tidak bisa di run
Laptop user tiba tiba mati
Request setting connect ke printer
Aplikasi ms office error dan tidak bisa digunakan
Request telpon untuk di meja umum
Dear sender, I'm currently on leave and will be back on May 22nd, for any urgent matter please contact me through whatsap
Headset tidak ada suarah
Headset tidak ada suarah
install
Terimawinnrar
kasih,
Andreas Ariz
Mohon bantuan penambahan akun muhammad.irfan@nutrifood.co.id ke distribution group email userciawi@nutrifood.co.id
Tidak bisa kirim email
Headset
tidak ada suarah saat meeting di teams
mohon dapat di bantu di bukakan akses jaringannya hingga komputer QC WIP B bisa akses aplikasi yang dibutuhkan.
Dear Team IT,mohon bantuannya untuk reset password windows user : saaduddin.jilli
outlook
browser bermasalah tidak bisa diakses
PC cepat panas trs mati

cek
jaringan timbangan
Terima Kasih
instal aplikasi teams di laptop training
Tidak bisa buka menjalankan aplikasi dooblo
install aplikasi global protect di laptop
kirim unit charger ke area kalimantan
Printer jam terus skrg ga bisa dipake
Reset pasword login user dan setting certificate globalprotect di macbook
Tidak bisa login windows di laptop kerja
Mohon bantuannya untuk membukakan akses untuk membuka aplikasi Workplace dikarenakan jika sedang menggunakan inte
terima kasih
Tidak
bisa connect ke aplikasi globalprotect
Note: user email ini agak berganti sesuai pergantian panita per tahun, dan bisa digunakan setiap tahun
Drive C di komputer Lusia habis sehingga kadang tidak bisa buka excel.
User yang pakai komputer tsb hanya Lusia & prb.fillpack, user lain bisa dihapus space di komputernya. Terimakasih
sinyal
wifi putus nyambung di tablet, mohon bantuannya. terima kasih
Terima
Terima kasih
kasih,:)
Iwan Mustopa
Distribusi laptop kerja untuk user area
PC user sering mati
Open file excel selalu masuk di aplikasi wps
Request connect ke printer dan juga setting email outlook di laptop
Laptop user mati total
Request Ganti batrai laptop baru
Muncul notif minta user name dan password di email
NVR CCTV mati total
Reuqest perbaikan kabel timbangan area baku NS
Akses door packing tidak berfungsi
Request add semua printer Epson 2190
Pemasangan cctv di gedung A packing
Tidak bisa login ke akun nutrifood
Pinjam laptop mobile untuk keperluan meeting
Install aplikasi global protect di laptop user
Tidak bisa login ke aplikasi nutrifood
Re-install os windows dan juga aplikasi Nutrifood
Reset windows dan re-install aplikasi Nutrifood
Tidak bisa buka scan camera
Warna printer tidak keluar saat ngeprint
outlook minta reactivate
Request pemasangan convoter TV PRB
outbox full
Request Pinda PC dan perapian kabel dr office F1 ke Office A2
Repair Inbox outlook
add printer office gd A
Jaringan Printer Digi tidak connect

Outlook tidak konek jaringan
Laptop tidak connect ke NFlink
MTRS Resolved At Ticket Link
10351.98 May 10, 2023 1:27 PM Click here to view ticket
59.9 May 09, 2023 11:59 AM Click here to view ticket
1108 May 17, 2023 8:22 AM Click here to view ticket
Click here to view ticket
1425 May 26, 2023 2:27 PM Click here to view ticket
7251 May 31, 2023 10:18 AM Click here to view ticket
2596.18 June 02, 2023 10:48 AM Click here to view ticket
ugh whatsapp on 0812-2103-3489 Thank you Regards,Click
Timotius
here Gto view ticket
Ticket Number
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Subject Status
buka folder sharing I (tim DTA) Closed
PTD - Nutrilunch Closed
Upgrade akun email menjadi 365 Closed
Ada notifikasi reactivate outlook/ microsoft Closed
Minta Akses ke Database AEP Production & AEP Staging Closed
Delete Sent Item dan Inbox email Closed
Akses ke DB Dev | Baf Db Closed
Request akses db staging portal legal Closed
PTD- Access read ke DB Click Data Production Closed
Di Drive R : Prosedur tidak muncul employee health Closed
Tidak bisa connect ke aplikasi globalprotect Closed
setting global protect di ipad Closed
Tambah akses ke folder \\nfb-data-01\sales$ untuk kelvin Closed
Permintaan Akses Database - OPS Closed
pengecekan IP (Terputus) Closed
Internet Lemot dan Putus Putus Closed
Permintaan akses ke SQL Server Agent di nfi-db-02 Closed
Penambahan akses Support IV ke Database BRO dan Poring Closed
Request aplikasi image comparison ke block antivirus Closed
pengecekan jaringan untukmemasukkan/mengaktifkan fitur SMTP pada aplikasi Power Monitoring Closed
Ms. Office Activation Failed Closed
Tidak bisa buka Ms. Teams di Browser Closed
Microphone Tidak Terdeteksi di MS. Teams Closed
Akses ke Integration services Closed
Permohonan PTD Aplikasi OPS Closed
koneksi ke tv ruang meeting garam gd F ciawi putus nyambung (kedip2) Closed
File Excel lemot Closed
Minta Akses ke SQL Server Agent Closed
Request Telepon Closed
Laptop user sering mati tiba - tiba Hold
PTD | Akses DB Closed
Lan bermasalah Closed
koneksi vcon F ciawi putus Closed
aktifkan no ext telp Hold
excel online tidak bisa open in desktop app Hold
Laptop tidak connect ke TV ohana Closed
Upgrade aplikasi Global protect via remote Closed
Tidak bisa buka aplikasi microsoft teams Closed
Upgrade aplikasi Globalprotect via remote Closed
Service TV LG bersama dengan vendor Closed
Pengiriman 1 unit LCD komputer Closed
Tidak bisa mengakses aplikasi globalprotect Closed
Data App excel portal halal BB tidak bisa disave karena read only padahal tidak ada yang buka Closed
Global Protect Closed
Oracle dan Jaringan Lemot di pagi hari Closed
Minta akses share folder Brand & DOI Closed
Hasil printout di printer dot matrix tidak jelas Closed
Bantuan reset password user Closed
Printer dot matrix di ingen mati total Closed
Tidak bisa mengakses aplikasi globalprotect Closed
Tidak bisa login ke Microsoft dan Globalprotect Closed
Update kaspersky dan Globalprotect Closed
Tidak bisa connect ke jaringan nutrifood Closed
Kirim battery laptop ke semarang Closed
Add in excel automation tidak bisa digunakan Closed
Install office 365 di komputer user rajawali Closed
Hasli print out printer epson tidak nyata ketika print table Closed
Install aplikasi inkskcape dan Gimp di laptop user Closed
NFLink rawabali tidak connect Hold
perbaikan kabel LAN untuk mesin FCU Hold
PTD | Akses DB PPD Closed
update microsoft 365 komputer kantor Pontianak Closed
error Closed
Kanti keyboard laptop baru Closed
perbaikan port timbangan Shimadzu Closed
add printer office RD Closed
Printer tidak konek jaringan Closed
Request penarikan kabel baru LAN 2 titik Closed
upgrade win 7 ke win 10 Closed
outbox full Closed
Kaspersky turn off Closed
CCTV area Pos 2 mati Closed
Ms. Outlook tidak connect Closed
Request setting oracel dan printer di komputer penyelia Closed
Request pendaftaran akses door area NS Closed
Request pendaftaran akses door user Teresa Closed
Tidak bisa login email outlook di smartphone Closed
akses ke web google Closed
PTD QC Kemas Hold
Request proses backup CCTV Closed
CCTV area jalur ke NS Mati Closed
Request Perbaikan CCTV area pagar luar Parkiran Mobil Closed
Pemasangan CCTV titik di tanah Baru Closed
tidak bisa buka email Closed
aplikasi lab auvrpp ke lock Closed
Permintaan Akun Lelang Closed
muncul pop up windows security microsoft outlook Closed
file Excel tidak bisa save di on drive Closed
Ada notifikasi activate di Ms Office dekstop Closed
Laptop user sering mati tiba - tiba Closed
Laptop receptionist lemot Closed
Maintenance Printer lt.1B dan 1A bareng vendor newton Closed
Tidak bisa login windows di komputer Closed
Request install scanner di printer Cannon 217 Closed
Tidak bisa buka file sharepoint Closed
Tidak bisa login email di mac pc Closed
Kode OTP tidak muncul ketika user melakukan login email di firefox Closed
Tidak bisa login windows di pc user Closed
Laptop user tidak bisa connect ke tv pakai kabel HDMI di ruangan belakang pak stanley Closed
Pengiriman unit battery laptop Dell ke user area jatim Closed
Tidak bisa menjalankan power automate di file excel Closed
Setting laptop untuk dikirim ke area IBT Closed
Tidak bisa menjalankan power automate di file excel Closed
Update aplikasi globalprotect di laptop user via remote Closed
Update aplikasi globalprotect di laptop user via remote Closed
Tidak bisa connect ke globalprotect dan juga email outlook Closed
Hasil print out di printer ruang HOD tidak merata Closed
Request bantu lakukan change password dan juga cek laptop Closed
Tidak bisa connect ke network folder Closed
Install printer warna corcomm di laptop kerja user Closed
Perbaikan cctv di tanah baru Closed
cek jaringan di office QC Closed
Delete Sent Item dan Inbox email Closed
Request cek CCTV di pos satpam 21 Closed
OTP Microsoft outlook tidak terkirim ke SMS HP Closed
Printer epson di gudang mengalami error Closed
Siapkan unit laptop untuk dikirim ke Banjarmasin Closed
PC tidak mau on saat tombol power di tekan Closed
Koordinasi untuk bantu pcnya mas doni yang error Closed
Bantu reset login user yang mengalami expired Closed
Aplikasi global protect error Closed
Update agent kaspersky via remote anydesk Closed
Tidak bisa buka aplikasi Global protect Closed
akses ke sharing folder Closed
Permintaan Akses dan Download Accurate Closed
aplikasi teams tidak bisa connect Closed
cctv tidak tampil di pos utama Closed
email panitia familiy gathering divisi sales Closed
Penambahan 2 titik kabel LAN di office YGA Closed
PC lambat Closed
login outlook ke lock Closed
Printer Putih eror lagi Closed
Tidak bisa aplikasi nutrifood di Global Protect Closed
Tidak bisa buka whatsapp desktop dan update OS Closed
Tidak bisa buka whatsapp desktop Closed
printer Dotmetrik hasil print hurup tidak jelas Closed
Kabel Lan bekas Ruangan Pak selo tidak konek Closed
Telpon kantin tidak connect ke jaringan Closed
Tidak bisa tampilkan persentasi ke TV Closed
Drive C pc user full dan PC suka lambat Closed
Rules email tidak bisa di run Closed
Laptop user tiba tiba mati Closed
Request setting connect ke printer Closed
Aplikasi ms office error dan tidak bisa digunakan Closed
Request telpon untuk di meja umum Closed
Automatic reply: Daily Report Spam
Headset tidak ada suarah saat meeting di teams Closed
Request instal aplikasi Winnrar lewat dml-02 Closed
Permintaan Pembuatan Share Folder Closed
Request Join distribution list email user ciawi Closed
size email full di outbox Closed
mohon review jaringan QC WIP B Closed
Reset Password Closed
outlook browser bermasalah Closed
drive FSC hilang Closed
PC over heat Closed
cek jaringan timbangan Closed
PTD Fanvil error Closed
Request instal aplikasi teams di laptop training Spam
Tidak bisa buka menjalankan aplikasi dooblo Closed
Request bantuan pindahin pc Closed
Request bantuan pindahin pc Closed
install aplikasi global protect di laptop Closed
kirim unit charger ke area kalimantan Closed
Printer Jam ga bisa print Closed
Reset pasword login user dan setting certificate globalprotect di macbook Closed
Tidak bisa login windows di laptop kerja Closed
Permohonan Pembukaan Akses Closed
Email Eror Closed
Add User Email Baru Closed
Space di komputer habis Closed
Sinyal Wifi tidak stabil Closed
Penambahan Email Family Gathering Cibitung Closed
Outlook tidak bisa kirim email Closed
Distribusi laptop kerja untuk user area Closed
PC user sering mati Closed
Open file excel selalu masuk di aplikasi wps Closed
Request connect ke printer dan juga setting email outlook di laptop Closed
Laptop user mati total Closed
Request Ganti batrai laptop Closed
Muncul notif minta user name dan password di email Closed
NVR CCTV mati total Closed
Reuqest perbaikan kabel timbangan area baku NS Closed
Akses door packing tidak berfungsi Closed
Request add semua printer Epson 2190 Closed
Pemasangan cctv di gedung A packing Closed
Tidak bisa login ke akun nutrifood Closed
Pinjam laptop mobile untuk keperluan meeting Closed
Install aplikasi global protect di laptop user Closed
Tidak bisa login ke aplikasi nutrifood Closed
Re-install os windows dan juga aplikasi Nutrifood Closed
Reset windows dan re-install aplikasi Nutrifood Closed
Tidak bisa buka scan camera Closed
Warna printer tidak keluar saat ngeprint Closed
outlook minta reactivate Closed
Request pemasangan convoter TV PRB Closed
outbox full Closed
Request Pinda PC dan perapian kabel dr office F1 ke Office A2 Closed
Repair Inbox outlook Closed
add printer office gd A Closed
Jaringan Printer Digi tidak connect Closed
Email tidak bisa melihat Jadwal kosong Rekan kerja Closed
Outlook tidak konek jaringan Closed
Laptop tidak connect ke NFlink Closed
Help topic Priority
ITA|Request|PFI ITA - Low
ITA|Request|PTD ITA - Normal
ITA|Request|PFI ITA - Normal
ITA|Software|Ms Office|Excel, Word, PP, dll ITA - Low
ITA|Software|Ms Office|kirim/terima email ITA - Low
ITA|Network Folder|Network Folder Hilang ITA - Low
ITA|Jaringan/Internet|Global Protect ITA - Normal
ITA|Jaringan/Internet|Global Protect ITA - Low
ITA|Internal|Bantuan ITA ITA - Low
ITA|Jaringan&Internet|LAN|Tidak konek jaringan ITA - Low
ITA|Jaringan&Internet|Problem akses web ITA - Low
ITA|Internal|Bantuan ITA ITA - Normal
ITA|Software|Ms Office|Excel, Word, PP, dll ITA - Normal
ITA|Software|App Support|Browser ITA - Normal
ITA|Software|Ms Office|Lync, Teams, Skype ITA - Normal
ITA|HARDWARE|Monitor|Error Monitor lainnya ITA - Low
ITA|Jaringan&Internet|Problem akses web ITA - Normal
ITA|HARDWARE|Laptop|mati ITA - Normal
ITA|V-Con|Tidak bisa presentasi ITA - Low
ITA|PABX|Tidak bisa melakukan panggilan ITA - Low
ITA|V-Con|Tidak bisa presentasi ITA - Normal
ITA|Network Folder|Tidak bisa akses network folder ITA - Low
ITA|Jaringan&Internet|LAN|Lamban ITA - Low
ITA|HARDWARE|Printer/Scanner|Print Error ITA - Normal
ITA|Windows/MacOS|MacOS|Login/Profile Problem ITA - Normal
ITA|Jaringan&Internet|NFLinks|Tidak bisa connect ITA - Low
ITA|HARDWARE|Device Khusus|Timbangan ITA - Low
ITA|Jaringan&Internet|LAN|Tidak konek jaringan ITA - Normal
ITA|Internal|Bantuan ITA ITA - Sentul
ITA|CCTV|Camera cctv mati ITA - Normal
ITA|Software|Ms Office|Error Outlook lainnya ITA - Normal
ITA|CCTV|Camera cctv mati ITA - Normal
INPUT HELP TOPIC ITA - Normal
ITA|Software|Ms Office|Error Outlook lainnya ITA - Low
ITA|Software|Khusus|Adobe, Nielsen, DL ,SQL, dll ITA - Normal
ITA|HARDWARE|Laptop|Lambat ITA - Normal
ITA|Windows/MacOS|Windows|Error Windows Lainnya ITA - Normal
ITA|Windows/MacOS|Windows|Login/Profile Problem ITA - Normal
ITA|Network Folder|Tidak bisa akses network folder ITA - Normal
ITA|Jaringan&Internet|LAN|Lamban ITA - Normal
ITA|Internal|Distribusi Laptop ITA - Normal
ITA|HARDWARE|PC|mati ITA - Normal
ITA|CCTV|Camera cctv mati ITA - High
ITA|HARDWARE|Printer/Scanner|Print Error ITA - Low
ITA|HARDWARE|Laptop|Error Laptop lainnya ITA - Normal
INPUT HELP TOPIC ITA - Low
ITA|Software|Ms Office|kirim/terima email ITA - Normal
ITA|Jaringan&Internet|LAN|Lamban ITA - High
ITA|PABX|Tidak bisa melakukan panggilan ITA - Low
INPUT HELP TOPIC ITA - Normal
ITA|HARDWARE|Printer/Scanner|Print Error ITA - Low
ITA|HARDWARE|PC|Error PC lainnya ITA - Low
ITA|Jaringan&Internet|NFLinks|Tidak bisa connect ITA - Low
ITA|Internal|Distribusi Laptop ITA - Normal
ITA|CCTV|NVR tidak bisa di akses ITA - Normal
ITA|Akses Door/Mesin Absen|Akses door ITA - Normal
ITA|HARDWARE|Printer/Scanner|Scanner Error ITA - Normal
ITA|Software|Ms Office|kirim/terima email ITA - Normal
ITA|Jaringan&Internet|NFLinks|Tidak bisa connect ITA - High
Assigned Agent Creator Location Is Overdue
Mifta Aji Zulfikar Totok Lasmono Hadi Purwanto Rawabali No
Mifta Aji Zulfikar Windy Pratama Rawabali No
Kadar Ismanto Satria Wicaksana Cibitung No
Syahrul Maulana Putra Alfiah Nur Hadist Ciawi No
Muhammad Rizal Noviandy Felicia Angeline Barlini S Rawabali No
Syahrul Maulana Putra Tarmizi Ciawi No
Mifta Aji Zulfikar Hansen Salim Rawabali No
Mifta Aji Zulfikar Vincent Junico Rawabali No
Mifta Aji Zulfikar Sesilia Niken Cahyarani Puspita Rawabali No
Yusri Effendi Dika Kusnadi Ciawi No
Jamaludin Yusup Rawabali No
Yusup Syifa Harfiany Rawabali No
Kadar Ismanto Pingkan Rosana Rawabali No
Mifta Aji Zulfikar Kirana Sekarlili Rawabali No
Kadar Ismanto Muhammad Arsyad Azhari Cibitung No
noor Tjahjo D Muhammad Halim Winarso Ciawi No
Muhammad Rizal Noviandy Kezia Sasmita Rawabali No
Muhammad Rizal Noviandy Rini Dewi Kusuma Rawabali No
Syahrul Maulana Putra Firmansyah Sumarmadi Ciawi No
Kadar Ismanto Muhammad Arsyad Azhari Cibitung No
Muhammad Rizal Noviandy Romlih Rawabali No
Muhammad Rizal Noviandy Daniel Lianto Rawabali No
Syahrul Maulana Putra Priarso Sukaton Ciawi No
Syahrul Maulana Putra Aspi Maulana Ciawi No
Mifta Aji Zulfikar Felicia Angeline Barlini S Rawabali No
Yusri Effendi Muhammad Halim Winarso Ciawi No
Hendrick Ferdinand S Yusup Rawabali No
Muhammad Rizal Noviandy Andreas Ariz Agustianto Rawabali No
Syahrul Maulana Putra Dini Koespriandani Ciawi No
Aspi Maulana Priarso Sukaton Ciawi No
Yusri Effendi Rizki Amalia Ciawi No
Yusri Effendi Titik Kurniawati Ciawi No
Lubis Yusup Rawabali No
Lubis Yusup Area No
noor Tjahjo D Alfiah Nur Hadist Ciawi No
Aspi Maulana Deiriiz Fraditya Saputra Ciawi No
Yusri Effendi Dwi Prastiana Ciawi No
Kadar Ismanto Pingkan Rosana Rawabali No
Yusup Nikander Andrinanta Putra Pratama Rawabali No
Agus Triyanto Muhammad Arsyad Azhari Cibitung No
Muhammad Rizal Noviandy Andreas Ariz Agustianto Rawabali No
Yusup Agus Budi Hendra Rawabali No
Aspi Maulana Supriyono Supriyono Ciawi No
Aspi Maulana Aspi Maulana Ciawi No
Yusri Effendi Dalih Mustofa Ciawi No
Yusri Effendi Aspi Maulana Sentul No
Agus Triyanto Firmansyah Sumarmadi Cibitung No
Yusup Yusup Rawabali No
Mifta Aji Zulfikar Rendy Kosasih Rawabali No
Muhammad Rizal Noviandy Erika Priscillia Putri Mulia Rawabali No
Yusri Effendi Aspi Maulana Ciawi No
noor Tjahjo D Abdul Raji Ciawi No
Firmansyah Sumarmadi QC WIP & Proses NS Cibitung Cibitung No
Syahrul Maulana Putra Rahmat Sumengkar Ciawi No
Syahrul Maulana Putra Alfiah Nur Hadist Ciawi No
Firmansyah Sumarmadi Firmansyah Sumarmadi Cibitung No
Aspi Maulana Tarmizi Ciawi No
Mifta Aji Zulfikar Romlih Rawabali No
Jamaludin Jevon Pierson Rawabali No
noor Tjahjo D Septian Maulana Ciawi No
Syahrul Maulana Putra Lenu Teguh Ciawi No
Firmansyah Sumarmadi Ade Santana Cibitung No
Yusup Timotius Giovandi Rawabali No
Mifta Aji Zulfikar Andreas Ariz Agustianto Rawabali No
noor Tjahjo D Muhammad Irfan Maulana Ciawi No
noor Tjahjo D Michael Lopolisa Ciawi No
Mifta Aji Zulfikar Jilli Saaduddin M Rawabali No
Yusri Effendi Hilda Utami Anwar Ciawi No
Yusri Effendi Dini Koespriandani Ciawi No
Lubis Muhammad Rizki Fajar Rawabali No
Mifta Aji Zulfikar Kenny Dwiputra Rawabali No
Yusup Achmad Kosasih Rawabali No
noor Tjahjo D Jasmine Adhili Jeniossa Ciawi No
Yusri Effendi Lusia Magdalenis Ciawi No
Yusri Effendi Dwi Prastiana Ciawi No
Kadar Ismanto Patricia Ghozali Cibitung No
Aspi Maulana Iwan Mustopa Ciawi No
Firmansyah Sumarmadi Firmansyah Sumarmadi Ciawi No
noor Tjahjo D Aspi Maulana Ciawi No
Yusri Effendi Gugum Chandra Gumilar Ciawi No
Has Response SLA met Has Resolution SLA met LOKASI RESPONSE TIME
Met Not met Rawabali + Area 11.3000000012107
Met Not met Cibitung 1437.54999999306
Not met Not met Ciawi + Sentul 9010.46666666167
Met Met Ciawi + Sentul 90.68333333591
Met Met Rawabali + Area 4182.78333333903
Met Met Cibitung 57.8999999980442
Not met Met Ciawi + Sentul 4241.26666667056
Not met Not met Rawabali + Area 3968.30000000191
Met Not met Ciawi + Sentul 12.8499999968335
Not met Not met Cibitung 11446.8499999994
Met Pending Rawabali + Area 93.3833333279472
Not met Met Rawabali + Area 121.083333328133
RESOLUTION TIME CEK RESPONSE CEK RESOLUTION Resolved In(in minutes)
172.533055555425 Met Not met 3424
0.998333333234768 Met Met 1141
24.2461111110169 Met Not met 1678
200.922777777712 Not met Not met 3780
96.8938888888224 Met Not met 2399
2.58500000007916 Met Met 170
69.9344444444287 Met Met 431
75.7283333333326 Met Not met 1047
2.88666666671634 Met Met 279
105.065555555513 Met Met 2160
2.85055555554572 Met Met 1309
27.8530555555481 Met Met 1861
18.4666666666162 Met Met 1326
25.3002777777147 Met Not met 1680
217.02666666673 Met Met 4932
70.7072222222923 Not met Met 1794
216.299166666751 Met Not met 4001
2.8572222221992 Met Met 317
0.480000000097789 Met Met 114
265.721666666621 Met Met 5049
0.344722222303972 Met Met 107
0.81583333335584 Met Met 111
0.288333333330229 Met Met 113
141.833055555413 Met Met 2037
135.986388888967 Not met Not met 1785
121.174722222146 Met Met 1749
169.816944444494 Met Not met 2824
0.970555555424653 Met Met 468
477.065277777845 Met Not met 8524
Met Hold / Spam
23.7500000000582 Met Met 649
53.1255555554526 Met Met 1443
68.8452777777566 Met Met 386
Met Hold / Spam
Met Hold / Spam
0.916666666686069 Met Met 1187
0.936944444314577 Met Met 1189
0.849999999976717 Met Met 1183
4.21916666667676 Met Met 1302
4.26305555552244 Met Met 1305
4.18166666664183 Met Met 1299
1.01305555540603 Met Met 1185
101.366666666698 Met Met 2496
55.7530555555131 Met Not met 2220
120.849999999977 Met Met 2793
21.3669444443076 Met Met 1518
5.23055555555038 Met Not met 1449
5.26944444444962 Met Not met 1451
5.27888888883172 Met Not met 1453
5.2572222223389 Met Not met 1451
1.00500000006286 Met Met 1185
1.0627777777263 Met Met 1189
1.07833333342569 Met Met 1190
0.877222222101409 Met Met 1181
1.17694444436347 Met Met 1182
5.20194444438675 Met Not met 1447
1.07888888876187 Met Met 1177
1.11638888879679 Met Met 1180
1.05083333328366 Met Met 1175
Met Hold / Spam
Not met Hold / Spam
43.2697222221759 Met Not met 1151
48.1383333333652 Met Met 2128
16.1799999999348 Met Met 506
1.38722222222714 Met Met 1128
123.086388888827 Met Met 2059
1.67388888885034 Met Met 316
1.6522222221829 Met Met 314
3.0794444445055 Met Met 296
21.7377777778893 Met Met 410
1.41138888895512 Met Met 162
0.64805555564817 Met Met 528
2.85416666662786 Met Met 255
1.80861111113336 Met Met 252
1.80444444454042 Met Met 253
1.83111111115431 Met Met 257
1.85249999997905 Met Met 258
1.88083333329996 Met Met 155
4.87194444442866 Met Met 436
Met Hold / Spam
19.2980555556715 Not met Not met 348
19.2736111111008 Not met Not met 345
19.383611111145 Not met Not met 342
3.15722222230397 Met Met 1307
3.73833333322546 Met Met 311
1.22027777787298 Met Met 110
1.78444444440538 Met Met 108
3.60000000003492 Met Met 662
2.21444444434019 Met Met 303
7.25999999995111 Met Met 605
19.6052777777659 Met Met 300
169.835277777747 Not met Not met 2990
1.56555555551313 Met Met 203
1.54500000004191 Met Met 202
1.52611111110309 Met Met 201
1.74222222226672 Met Met 214
1.86250000004657 Met Met 231
2.28138888889225 Met Met 229
2.60222222231096 Met Met 188
2.55777777777985 Met Met 185
2.52888888894813 Met Met 184
2.48749999998836 Met Met 182
1.79750000004424 Met Met 158
1.91499999992084 Met Met 166
1.85527777770767 Met Met 162
1.92611111100996 Met Met 166
1.80500000005122 Met Met 159
1.81944444437977 Met Met 160
1.65805555565748 Met Met 655
2.54805555555504 Met Met 806
2.9008333333768 Met Met 828
2.91083333326969 Met Met 830
2.07666666666046 Met Met 780
3.23749999998836 Not met Met 470
4.43972222210141 Met Met 800
0.692500000004657 Met Met 473
1.48666666669305 Met Met 362
0.852777777705342 Met Met 154
1.59777777793352 Met Met 196
1.65916666667908 Met Met 200
1.76416666660225 Met Met 206
1.04555555566913 Met Met 198
1.08333333337214 Met Met 201
1.00111111113802 Met Met 197
1.09555555548286 Met Met 202
1.12083333340706 Met Met 204
1.16055555548519 Met Met 207
65.9916666668141 Met Met 596
234.354166666686 Met Met 3321
0.476388888841029 Met Met 98
2.94444444455439 Not met Not met 369
1.81499999994412 Met Met 124
2.41361111111473 Met Met 234
0.258055555459578 Met Met 22
0.245277777838055 Met Met 20
224.13416666683 Met Not met 4235
3.29583333333721 Met Met 225
2.38527777779382 Met Met 230
2.39583333337214 Met Met 230
3.89194444444729 Met Met 361
0.155000000086147 Met Met 839
3.7947222221992 Met Met 272
1.65388888888992 Met Met 274
16.0536111111869 Met Met 73
16.0869444444543 Met Met 76
16.1013888887828 Met Met 77
16.1088888889644 Met Met 78
16.1149999999325 Met Met 79
16.1299999999465 Met Met 80
16.1411111110356 Met Met 81
Met Hold / Spam
6.40444444451714 Met Not met 385
0.895277777686715 Met Met 54
1.20166666660225 Met Met 382
136.190555555513 Met Met 1893
28.7647222222877 Met Met 826
1.51611111103557 Met Met 100
1.62527777790092 Met Met 106
78.2258333332138 Met Met 2004
4.19138888886664 Met Met 302
0.3402777776937 Met Met 97
5.57972222211538 Met Met 781
1.41305555566214 Met Met 594
189.722500000033 Met Not met 3743
49.710000000021 Met Met 2239
Met Hold / Spam
1.3224999998929 Met Met 88
1.34638888895279 Met Met 89
1.36777777777752 Met Met 91
1.37333333340939 Met Met 91
1.38111111108447 Met Met 92
1.3925000000163 Met Met 93
21.9713888889528 Met Met 644
16.3663888889132 Met Not met 619
16.3355555557064 Met Not met 618
19.0244444445125 Met Not met 789
191.746111111133 Met Not met 4010
1.31527777772862 Met Met 86
25.3097222222714 Not met Not met 714
20.7716666667257 Met Met 953
126.961111111217 Met Met 2508
2.19499999989057 Met Met 297
4.32750000001397 Met Met 760
2.88888888893416 Met Met 291
2.62111111124977 Met Met 275
2.57722222222947 Met Met 273
2.54027777770534 Met Met 272
2.50305555551313 Met Met 270
2.89194444433087 Met Met 294
2.65722222224576 Met Met 261
1.69333333329996 Met Met 112
1.6080555554945 Met Met 110
3.53194444446126 Met Met 355
3.52972222224344 Met Met 356
1.56638888886664 Met Met 120
0.460833333316259 Met Met 553
3.66583333321614 Met Met 243
3.25472222222015 Met Met 219
3.29472222231561 Met Met 221
4.47555555542931 Not met Met 292
4.49083333346061 Not met Met 293
4.52388888888527 Not met Met 295
4.53999999992084 Not met Met 297
3.30111111112637 Met Met 222
3.34916666673962 Met Met 225
3.65472222230164 Met Met 244
0.066111111023929 Met Met 36
2.91777777776588 Met Met 284
0.242222222266719 Met Met 157
1.33000000007451 Met Met 614
0.0316666667349637 Met Met 32
3.75305555557134 Met Met 396
1.22833333339076 Met Met 390
6.32777777774027 Met Met 399
0.159444444347173 Met Met 422
0.472222222073469 Met Met 419
First Replied At Created At Updated At Resolved At
May 03, 2023 9:07 AM May 03, 2023 8:55 AM June 07, 2023 12:07 PM May 10, 2023 1:27 PM
May 09, 2023 11:21 AM May 09, 2023 10:59 AM June 07, 2023 12:06 PM May 09, 2023 11:59 AM
May 09, 2023 1:59 PM May 08, 2023 2:01 PM June 07, 2023 12:06 PM May 09, 2023 2:16 PM
May 10, 2023 2:00 PM May 04, 2023 7:49 AM June 07, 2023 12:05 PM May 12, 2023 4:45 PM
May 15, 2023 11:05 AM May 12, 2023 1:22 PM June 07, 2023 12:02 PM May 15, 2023 11:18 AM
May 15, 2023 11:32 AM May 12, 2023 9:18 AM June 07, 2023 12:00 PM May 15, 2023 1:01 PM
May 11, 2023 4:18 PM May 10, 2023 10:25 PM June 07, 2023 11:59 AM May 15, 2023 7:29 AM
May 16, 2023 10:11 AM May 16, 2023 10:10 AM June 07, 2023 11:58 AM May 16, 2023 1:01 PM
May 15, 2023 2:05 PM May 15, 2023 12:58 PM June 07, 2023 11:58 AM May 16, 2023 4:49 PM
May 16, 2023 9:26 AM May 16, 2023 7:33 AM June 07, 2023 11:56 AM May 17, 2023 8:51 AM
May 19, 2023 2:34 PM May 19, 2023 11:43 AM June 07, 2023 11:54 AM May 19, 2023 2:34 PM
May 19, 2023 1:52 PM May 16, 2023 10:03 AM June 07, 2023 11:49 AM May 22, 2023 7:53 AM
May 19, 2023 9:58 AM May 16, 2023 3:50 PM June 07, 2023 11:49 AM May 22, 2023 7:49 AM
May 17, 2023 4:53 PM May 17, 2023 10:50 AM June 07, 2023 11:48 AM May 22, 2023 12:01 PM
May 22, 2023 9:42 AM May 02, 2023 2:56 PM June 07, 2023 11:45 AM May 22, 2023 12:00 PM
May 24, 2023 1:24 PM May 24, 2023 1:17 PM June 07, 2023 11:40 AM
May 29, 2023 4:09 PM May 29, 2023 10:06 AM June 07, 2023 11:37 AM
May 29, 2023 4:10 PM May 26, 2023 2:49 PM June 07, 2023 11:36 AM
May 30, 2023 12:02 PM May 30, 2023 10:22 AM June 07, 2023 10:21 AM
June 06, 2023 1:46 PM May 29, 2023 2:59 PM June 07, 2023 10:20 AM
June 02, 2023 9:48 AM May 31, 2023 3:32 PM June 02, 2023 4:43 PM June 02, 2023 10:48 AM
May 30, 2023 8:45 AM May 29, 2023 5:15 PM June 02, 2023 4:28 PM May 31, 2023 5:23 PM
May 31, 2023 8:06 AM May 30, 2023 3:56 PM May 31, 2023 3:22 PM May 31, 2023 8:06 AM
May 29, 2023 3:14 PM May 29, 2023 2:31 PM May 31, 2023 3:19 PM May 29, 2023 3:55 PM
May 29, 2023 4:08 PM May 26, 2023 7:45 AM May 31, 2023 3:18 PM May 31, 2023 10:50 AM
May 31, 2023 11:21 AM May 31, 2023 10:02 AM May 31, 2023 3:18 PM May 31, 2023 11:42 AM
May 31, 2023 11:14 AM May 31, 2023 10:21 AM May 31, 2023 3:17 PM May 31, 2023 1:26 PM
May 29, 2023 10:56 AM May 29, 2023 10:22 AM May 30, 2023 8:12 AM May 30, 2023 8:06 AM
May 29, 2023 3:14 PM May 29, 2023 2:29 PM May 30, 2023 8:11 AM May 29, 2023 3:54 PM
May 26, 2023 2:06 PM May 26, 2023 9:14 AM May 26, 2023 4:31 PM May 26, 2023 2:06 PM
May 25, 2023 3:19 PM May 25, 2023 10:23 AM May 26, 2023 4:17 PM
May 26, 2023 7:46 AM May 25, 2023 2:04 PM May 26, 2023 10:52 AM May 26, 2023 9:21 AM
May 24, 2023 11:04 AM May 24, 2023 9:27 AM May 25, 2023 11:28 AM May 24, 2023 1:03 PM
May 24, 2023 10:42 AM May 24, 2023 10:23 AM May 25, 2023 11:28 AM May 24, 2023 5:38 PM
May 24, 2023 1:24 PM May 24, 2023 1:16 PM May 25, 2023 9:16 AM May 25, 2023 8:52 AM
May 16, 2023 8:35 AM May 16, 2023 7:02 AM May 16, 2023 8:35 AM
May 12, 2023 1:11 PM May 12, 2023 1:06 PM May 12, 2023 2:42 PM
May 11, 2023 11:21 AM May 10, 2023 4:08 PM May 12, 2023 8:52 AM May 11, 2023 2:06 PM
May 03, 2023 8:53 AM May 02, 2023 2:02 PM May 12, 2023 8:52 AM May 10, 2023 1:47 PM
Closed At
May 11, 2023 12:00 PM
May 11, 2023 12:00 PM
May 11, 2023 3:00 PM
May 12, 2023 5:00 PM
May 14, 2023 2:00 PM
May 14, 2023 4:00 PM
May 15, 2023 11:33 AM
May 16, 2023 8:45 AM
May 16, 2023 9:01 AM
May 17, 2023 8:00 AM
May 18, 2023 2:00 PM
May 18, 2023 5:00 PM
May 19, 2023 9:00 AM
May 19, 2023 9:00 AM
May 19, 2023 3:00 PM
May 21, 2023 1:00 PM
May 21, 2023 2:00 PM
May 21, 2023 3:00 PM
May 21, 2023 4:00 PM
May 21, 2023 4:00 PM
May 21, 2023 4:00 PM
May 21, 2023 4:00 PM
May 21, 2023 4:00 PM
May 22, 2023 8:00 AM
May 22, 2023 9:35 AM
May 22, 2023 1:00 PM
May 22, 2023 1:00 PM
May 23, 2023 8:55 AM
May 24, 2023 1:00 PM
May 26, 2023 4:31 PM

May 26, 2023 5:00 PM
May 29, 2023 11:00 AM
May 31, 2023 3:00 PM

May 31, 2023 3:00 PM
May 31, 2023 3:00 PM
May 31, 2023 6:00 PM
May 31, 2023 6:00 PM
May 31, 2023 6:00 PM
June 01, 2023 4:00 PM
June 01, 2023 4:00 PM
June 02, 2023 9:00 AM
June 02, 2023 11:00 AM
June 02, 2023 3:00 PM
June 02, 2023 4:00 PM
June 02, 2023 4:00 PM
June 02, 2023 4:00 PM
June 02, 2023 4:00 PM
June 01, 2023 4:00 PM
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Dear IT team,
Description
Dear
Mohon Timbantuan
IT, mengecekkan ada notifikasi reactivate di ms office, spt ini: MTRS
Mohon
Folder sharing I (report DTA) bantuannya untuk upgrade email saya menjadi akun email 365 10351.98

-Terima kasih, 59.9
Khawatir nanti perlu setting2 lagi setelah tgl 2 Juni
Satria
Terima
(+) W. kasih, | click_data | ALL | CRUD
baf-db-02 1454.77
Alfiah
(+)
Saya baf-db-02
minta akses | click_data_production
ke database AEP untuk | ALL | CRUD felicia.angeline@nutrifood.co.id ya,
username 12055.37
(+)
Dear
terimakasih:)
Dear baf-db-02
Mimin,
Tim ITA, | MasterDataManagement | ALL | CRUD 5813.63
(+)
baf-db-02 | oraclemasterdata | ALL | CRUD
Delete
Saya Sent
tidak Item dan
bisa melihat Inbox
prosedur employeeakses health, biasanya 155.1
Mohon bantuannya untuk menambahkan saya & muncul
Ci Fideliaketika saya pilih Business
di baf-db-02.legal.
(+)
Growth
dear baf-db-03 | audit_system_dev
Directorate. Mohon bantuannya. | ALL | CRUD 4196.07
Terima IT
Terima kasih kasih
4543.7
Kebutuhan
mohon
Dear Kadar,
Dear untuk mengakses
bantuannya untuk settingdataglobal
di clickdata
protect yang nantinya
di ipad dipakaidetail
mas jesaya. di maden.
nya langsung ke mas ye 173.2
yaaa All,
6303.93
0812-1253-118
Mohon bantuannya
Tidak
aku
Oktavian. bisa
boleh connect
minta keuntuk
tolong menambahkan
aplikasi
dicek globalprotect
login aku kah? akses
tadike akufolder
cobaini \\nfb-data-01\sales$
login ke baf-db-02 belum untuk Kelvin
bisaa, terus 171.03
minta tolong Aksesnya
juga bisa
ditambahinread, write,
akses modify
aku ke ya
OPS heheh terimakasih!
thank
you 1671.18
Terima
Dear timkasih
Regards ITA, 1108
Kirana Sekarlili
mohon support nya untuk pengecekan IP berikut :40.0.32.211 - 213IP ini merupakan IP dari Power 1518.02
Mohon
Meter yang bantuannya untuk memberikan akses akun saya ke SQL Server Agent di nfi-db-02.
saat ini terputus 13021.6
Username: kezia.sasmita
internet
lemot dan putus putus (LAN), tidak dapat connect ke nf links 4242.43
Terima kasih 12977.95
Untuk keperluan pengganti sementara Kang Aji yang cuti 19 Mei 2023. 171.43
Request
request pengecekan aplikasi image comparison
jaringan untuk ke block antivirus
penambahan/pengaktifan fitur untuk software power 28.8
monitoring agar bisa mengirim notif by email (by SMTP) 15943.3
Ms. Office Activation Failed 20.68
Tidak bisa buka Ms. Teams di Browser 48.95
halo rizal
Microphone
Tidak Terdeteksi di MS. Teams 17.3
mohon untuk di bukakan akses ke integration services login nya adminreport 8509.98
-koneksi laptop ke tv via kabel hdmi di ruang meeting garam gd F ciawi putus nyambung, berkedip 8159.18
sangat sering sampai mengganggu teams. 7270.48
File
Selamat Excelpagi,lemot mau minta akses SQL Server Agent untuk nfi-db-01 sebagai Operation Role untuk user 10189.02
Felicia.Angeline@nutrifood.co.id
akses ke akunapp.transportation_management_system+ nfi-db-01 | mdm | all | read+ nfi-db-01 | 58.23
lpm_rebuild
Dear
Request
Dear
dear tim IT,
tim Telepon
IT , | all | CRUD+ nfi-db-01
untuk di office QC. | snsd | all | read+ nfi-db-02 | req_online | all | read+ dmz-db- 28623.92
02
sy tidak | sk_online
bisa sering| allexcel
buka | readonline di desktop app
Laptop
jd
mohon user
bantuannya mati tiba - tiba
mohon dibantu
kalo edit2 untuk
harus diuntuk pengaktifan
pengecekan
web excel LAN,no
online gd ext
G1 57110
kurang -> Agung
, bermasalah
nyaman kadangmaulana,
connect57117
kadangruang
tidakmeeting.
.
keperluan

sebelum2nya aplikasi
sy bs edit di desktop app & auto save ke cloud 1425
Terima
Terimakasih kasih, 3187.53
audio
salam vcon F ciawi tidak jelas, screen tidak tampil. kmrn jg kejadian. skg kembali kejadian. urgent
tampilan errornya tuh microsoft suruh sy masukin email terus
karena

masih dipakai untuk audit eksternal di pabrik 4130.72
Rizki
mhn Amalia
Dear dibantuu
Team
thanks

Mohon
Laptop tidak menambahkan
connect keaplikasiTV ohana global protect jalur PPIC untuk user berikut, 55
Nama : Deiriiz Fraditya Saputra
Upgrade aplikasi Global
Email : deiriiz@nutrifood.co.id protect via remote 56.22
Tidak
bisa buka aplikasi microsoft teams 51
Dear
akses Mba Novi, dengan,
disamakan
Upgrade
untuk aplikasiAppGlobalprotect
bahan baku, via remote 253.15
Nama yg dataSaepudin
: Endi ini ada masalah update mba, karena pas refresh dan save ngga bisa
Service
karena TV LG bersama
dokumennya dengan
read
Email : endi.saepudin@nutrifood.co.id vendor di QA lagi ndak ada yg buka mba, apakah bisa dibantu
only, padahal 255.78
cekkan tim IT mba?
Pengiriman 1 unit LCD komputer 250.9
Kebutuhan untuk download report dari oracle.
Tidak
Terima bisa mengakses
kasih, aplikasi globalprotect 60.78

Alfiah
Terima kasih 6082
Deiriiz 3345.18

Mohon dibantu untuk Kelvin Oktavian dikasi akses ke folder berikut ini:
\\nfb-data-01\brand$
setiap pagi selama 2 minggu ini, oracle berjalan lambat, menghambat pekerjaan.
\\nfb-data-01\doi$
mohon
Aksesnya bantuannya
bisa read dan edit
thanks

dwi p kasih
Terima 7251
1282.02
Hasil printout di printer dot matrix tidak jelas 313.83
Bantuan reset password user 316.17
Tidak bisa connect ke aplikasi globalprotect 316.73
Printer dot matrix di ingen mati total 315.43
Tidak bisa mengakses aplikasi globalprotect 60.3
Tidak bisa login ke Microsoft dan Globalprotect 63.77
Update kaspersky dan Globalprotect 64.7
Tidak bisa connect ke jaringan nutrifood 52.63
Kirim battery laptop ke semarang 70.62
Add in excel automation tidak bisa digunakan 312.12
Install office 365 di komputer user rajawali 64.73
Hasli print out printer epson tidak nyata ketika print table 66.98
Mohon dibantu NFLINK tidak bisa connect
Install
aplikasi inkskcape dan Gimp di laptop user 63.05
tq
permintaan perbaikan kabel LAN untuk mesin FCU(perbaikan kabel LAN dari modul FCU ke
Kontroller
minta akses FCU)
untuk kedua akun ini1. andreas.ariz2. fransisca.cahyonoke + baf-db-02 | ppd | all |
crud+ nfi-db-02
Dear Team IT,Mohon | ppd di
| all | crud
bantu update lisensi user microsoft office 365 komputer kantor 2596.18
Pontianakterima kasih
ketika disave -- muncul notif spt dibawah 2888.3
970.8
Ganti Keyboard 83.23
dear rekansoffice
add printer IT.mohon
RD dipemasangan
pc yg baru dicasing
tuker port timbangan shimadzu yang lepas. terima kasih 7385.18
100.43
Printer tidak konek jaringan tidak print 99.13
Request penarikan kabel baru LAN 2 titik di plant sentul 184.77
Upgrade PC drafter win 7 ke win 10 karna PC mau tuker asset 1304.27
Request 5R di outbox tidak bisa kirim email 84.68
update kasperky 38.88
CCTV area Pos 2 mati 171.25
Ms. Outlook tidak connect 108.52
Request setting oracel dan printer di komputer penyelia 108.27
Request pendaftaran akses door area NS 109.87
Request pendaftaran akses door user Teresa 111.15
Dear Team,,tolong dibantu utk akses layanan google form bisa dibukakan
Tidak bisa login
keperluan email outlook
utk membuat di smartphone
survei,,tks 112.85
Dear Mas Rizal,Mohon bantuannya untuk menambahkan akses sql saya ke database diatas.
Rendy
292.32
Sekian
Dear team dan IT,
terima kasih
Request proses backup CCTV 1157.88
Saya
CCTV berminat
dear teamarea jaluruntuk
ke NSmelihat
Mati penawaran pelelangan yang di tawarkan oleh team portal Lelang 1156.42
Office.
RequestNamun saya belum memiliki akun untuk mengakses portal tersebut. bolehkan saya
memohon Perbaikan
permbuatanCCTVakun
areauntuk
pagarmengakses
luar Parkiran Mobil 1163.02
mohon bantu saat ini aukun abdul raji tidak bisaportal Lelang Office ?
di akses
Pemasangan
Berikut
email CCTV titik
pribadi di
saya tanah Baru
yolaandini1@gmail.com 189.43
terima kasih 224.3
Terimakasih,
aplikasi lab Uv probe ke lock di pc Analisa utk release
Selalu muncul pop up (Windows Security - Microsoft Outlook), kejadiannya selalu berulang
73.22
Yola Andini
walaupun password sudah dimasukkan (Remember my credentials sudah dicentang). 107.07
216
file Excel tidak bisa save di on drive 132.87

Untuk lisensi Ms Office yang digunakan perlu yang bisa online editing by dekstop dan rumus 365.
Jika menggunakan yang 2019 masih belum bisa. Berikut approvalnya:
Terima kasih,
Alfiah 435.6
Laptop user sering mati tiba - tiba 1176.32
Laptop receptionist lemot 10190.12
Maintenance Printer lt.1B dan 1A bareng vendor newton 93.93
Tidak bisa login windows di komputer 104.53
Request install scanner di printer Cannon 217 111.75
Tidak bisa buka file sharepoint 136.88
Tidak bisa login email di mac pc 156.13
Kode OTP tidak muncul ketika user melakukan login email di firefox 153.47
Tidak bisa login windows di pc user 151.73
Laptop user tidak bisa connect ke tv pakai kabel HDMI di ruangan belakang pak stanley 149.25
Pengiriman unit battery laptop Dell ke user area jatim 107.85
Tidak bisa menjalankan power automate di file excel 114.9
Setting laptop untuk dikirim ke area IBT 111.32
Tidak bisa menjalankan power automate di file excel 115.57
Update aplikasi globalprotect di laptop user via remote 108.3
Update aplikasi globalprotect di laptop user via remote 109.17
Tidak bisa connect ke globalprotect dan juga email outlook 99.48
Hasil print out di printer ruang HOD tidak merata 152.88
Request bantu lakukan change password dan juga cek laptop 174.05
Tidak bisa connect ke network folder 174.65
Install printer warna corcomm di laptop kerja user 124.6
Pemasangan CCTV di area tanah baru satu titik 194.25
Cek jaringan lan di office QC suka putus putus 266.38
Delete Sent Item dan Inbox email 41.55
Request cek CCTV di pos satpam 21 89.2
OTP tidak terkirim ke SMS HP 51.17
Printer epson di gudang mengalami error 99.55
Siapkan unit laptop untuk dikirim ke Banjarmasin 105.85
PC tidak mau on saat tombol power di tekan 62.73
mohon timuntuk
Koordinasi
dear dapat
IT, untuk di berikan
bantu pcnya akses ke sharing
mas doni folder berikut untuk keperluan upload data
yang error 65
quotation
mohon dibantu untuk pembuatan email domain nutrifood sebagai media informasi panitia familiy 60.07
Aplikasi
untuk
gatheringlistglobal
2023protect
nama errorrencana
yg di berikan
divisi sales, akses adalah sbb :email tersebut digunakan per hari ini 22 mei 2023,
kebutuhan 65.73
Alien@nutrifood.co.id
Update agent
adapun kaspersky
permintaan nama, wulan.yuni@nutrifood.co.id
viaemailnya sebagai berikut , , farida_atur@nutrifood.co.id ,
remote anydesk 67.25
lydia.wirawan@nutrifood.co.id
Tidak bisa buka aplikasi Global protect , melissa.ansari@nutrifood.co.id
dan 69.63
Nama Email yang muncul : "Family Gathering Div Sales 2023"
Dear tim IT,Aku & ci Vianna udah ngobrol sm ko Danny untuk hal ini, serta diarahkan oleh ko 3959.5
Danny untuk
mohon di note,tickle.Mohon bantuannya
email ini digunakan yaaThank
sampai denganyou,Jevon Piersonselesai, mohon di hapus kembali
acara gathering 14061.25
email tersebut pada tanggal
Teams tidak bisa join meeting 29 July 2023 28.58

erbaikan
terima cctv tidak tampil di pos utama
kasih, 176.67
septian maulana 108.9
Penambahan 2 titik kabel LAN di office YGA 144.82
Jaringan lambat tidak bisa buka aplikasi 15.48
dear Mas Firman,
login
outlook ke lock ms 365 14.72
Printer Putih sering ngejam, dan hasil print buram sebelah. 13448.05
Tidak bisa aplikasi nutrifood di Global Protect 197.75
Tidak bisa buka whatsapp desktop dan update OS 143.12
Tidak bisa buka whatsapp desktop 143.75
printer Dotmetrik hasil print hurup tidak jelas 233.52
Kabel Lan tidak konek 9.3
Telpon kantin tidak connect ke jaringan 227.68
Tidak bisa tampilkan persentasi ke TV 99.23
Drive C pc user full dan PC suka lambat 963.22
Rules email tidak bisa di run 965.22
Laptop user tiba tiba mati 966.08
Dear Helpdesk,
Request
setting connect ke printer 966.9
Aplikasi
Mau minta tolong ms office error dan tidak
dibuatkan bisa digunakan
Sharefolder keperluannya untuk penggunaan Internal Nutrifood lokasi 967.8
server
Request bebas
telpon asal bisa
untuk diakses
di meja oleh
umum NFI-DB-01. 968.47
Dear
sender, I'm currently on leave and will be back on May 22nd, for any urgent matter please
contact
Nama me through whatsapp on 0812-2103-3489 Thank you Regards, Timotius G
mohonfolder : Nutrifood
bantuannya untukExpedition
mereview akses jaringan QC WIP B.
Headset
karena saat tidakiniada suarah QC WIP B tidak bisa membuka apps "power apps" meskipun sudah login
di komputer 384.27
Aksesnya
Headset read
tidak
pakai user email 365. n
adawrite.
suarah 53.72

install
Terima winnrar
kasih, 72.1

Andreas
Mohon bantuan
sementara Arizitu di penambahan
QC WIP A bisaakun muhammad.irfan@nutrifood.co.id ke
akses apps yang sama dengan user email yng distribution
serupa. group 8171.43
email userciawi@nutrifood.co.id
dari assesment kang noor Tjahjo, perihal ini due to QC WIP B tidak memiliki akses internet. 1725.88
Tidak bisa kirim email 90.97

Headset
mohon dapat tidak diada suarah
bantu saat meeting
di bukakan aksesdijaringannya
teams hingga komputer QC WIP B bisa akses aplikasi 97.52
yang dibutuhkan. 4693.55
Dear Team IT,mohon bantuannya untuk reset password windows user : saaduddin.jilli 251.48
drive network folder FSC tidak bisa diakses / hilang
outlook
Dear Timbrowser, bermasalah tidak bisa diakses 20.42
334.78
mohon
PC cepatdibantupanas trsuntuk
matitelp ext QC WIP A (Gd A2) error , angka yg dipencet tidak sesuai dengan yg 84.78
ditampilkan.
cek jaringan timbangan 11383.35
Terima Kasih 2982.6
instal aplikasi teams di laptop training
Tidak bisa buka menjalankan aplikasi dooblo 80.78
Request bantuan pindahin pc 82.07
Request bantuan pindahin pc 82.4
install aplikasi global protect di laptop 82.87
kirim unit charger ke area kalimantan 83.55
Printer
Dear Tim jamIT,terus skrg ga bisa dipake 1318.28
Reset pasword login user dan setting certificate globalprotect di macbook 981.98
Request
mohon pembuatan
dibantu emailemail baru untuk
sy outbox terus. koordinasi & blast info terkait Family Gathering 2023.
Tidak
Mohon bisa login windows
bantuannya untuk dimembukakan
laptop kerja akses untuk membuka aplikasi Workplace dikarenakan jika 980.13

sedang menggunakan
Display internet NFLink,
name: Family Gathering Ciawi tidak bisa mengakses Workplace 1141.47
Email:
terimaFGCiawi@nutrifood.co.id
kasih 11504.77

Tidak
Note: bisa
userconnect
email inike aplikasi
agak globalprotect
berganti sesuai pergantian panita per tahun, dan bisa digunakan setiap 78.92
tahun 1518.58
Dear Tim IT,

Terkait
DriveTeam,
Dear C dengan
di komputer kebutuhan Family
Lusia habis Gathering
sehingga Cibitung,
kadang tidaktim
bisapanitia mau request pembukaan email
buka excel.
untuk kebutuhuan pengiriman informasi acara.
User yang pakai komputer tsb hanya Lusia & prb.fillpack, user lain bisa dihapus space di
email:
Mohon FGCibitung@nutrifood.co.id
komputernya.
bantuannya,Terimakasih
outlook saya tidak bisa untuk kirim email selalu muncuk notif error maximum 1246.3
display:
size Family
meski folder Gathering
email Cibitung
sudah
sinyal
wifi putus nyambung di di kosongkan.
tablet, mohon bantuannya. terima kasih 7617.67
Terima kasih
Terima kasih, :) 131.7
Iwan Mustopa 259.65
Distribusi laptop kerja untuk user area 173.33
PC user sering mati 157.27
Open file excel selalu masuk di aplikasi wps 154.63
Request connect ke printer dan juga setting email outlook di laptop 152.42
Laptop user mati total 173.52
Request Ganti batrai laptop baru 159.43
Muncul notif minta user name dan password di email 101.6
NVR CCTV mati total 96.48
Reuqest perbaikan kabel timbangan area baku NS 211.92
Akses door packing tidak berfungsi 211.78
Request add semua printer Epson 2190 93.98
Pemasangan cctv di gedung A packing 27.65
Tidak bisa login ke akun nutrifood 219.95
Pinjam laptop mobile untuk keperluan meeting 195.28
Install aplikasi global protect di laptop user 197.68
Tidak bisa login ke aplikasi nutrifood 269.45
Re-install os windows dan juga aplikasi Nutrifood 271.43
Reset windows dan re-install aplikasi Nutrifood 272.4
Tidak bisa buka scan camera 200.95
Warna printer tidak keluar saat ngeprint 219.28
outlook minta reactivate 3.97
Request pemasangan convoter TV PRB 175.07
Hallo
outbox Tim
fullIT, Mohon supportnya . 14.53
saya ingin request meeting pada temen temen managerial akan tetapi ketika saya lihat schduling
Request
assistantPinda PC dan
tidak bisa perapian
melihat . kabel dr office F1 ke Office A2 79.8
Repair Inbox
seperti gambar outlook
dibawah ; 1.9
add printer office gd A 225.18
Jaringan Printer Digi tidak connect 73.7
379.67
Outlook tidak konek jaringan 9.57
Laptop tidak connect ke NFlink 28.33
Data
CEK RESPONSE % RESPONSE SLA Sum - CEK RESPONSE
Met 93.06%
Not met 6.94%
Total Result 100.00%
Ʃ RESPONSE SLA
7% CEK RESPONSE
Met
Not met
93%
MAY 2023 Ʃ RESOLUTION SLA % RESOLUTION SLA

Hold / Spam 8 3.70%
Met 178 82.41%
Not met 30 13.89%
Grand Total 216 100.00%
Ʃ RESOLUTION SLA
2% Hold / Spam
Met
Not met
50% 41% Grand Total
7%
ASSIGNED AGENT Ʃ TIKET
Agus Triyanto 15
Aspi Maulana 21
Firmansyah Sumarmadi 9
Hendrick Ferdinand S 17
Jamaludin 18
Kadar Ismanto 6
Lubis 46
Mifta Aji Zulfikar 12
Muhammad Rizal Noviandy 8
noor Tjahjo D 8
Syahrul Maulana Putra 28
Yusri Effendi 18
Yusup 10
Grand Total 216
LOKASI Ʃ TIKET
Ciawi + Sentul 76
Cibitung 27
Rawabali + Area 113
Grand Total 216
PRIORITY Ʃ TIKET
ITA - High 3
ITA - Low 45
ITA - Normal 167
ITA - Sentul 1
Grand Total 216
Status Ʃ TIKET
Closed 208
Hold 6
Spam 2
Total Result 216
HELP TOPIC Ʃ TIKET
INPUT HELP TOPIC 3
ITA|Akses Door/Mesin Absen|Akses door 1
ITA|CCTV|Camera cctv mati 3
ITA|CCTV|NVR tidak bisa di akses 1
ITA|HARDWARE|Device Khusus|Timbangan 1
ITA|HARDWARE|Laptop|Error Laptop lainnya 1
ITA|HARDWARE|Laptop|Lambat 1
ITA|HARDWARE|Laptop|mati 4
ITA|HARDWARE|Monitor|Error Monitor lainnya 1
ITA|HARDWARE|PC|Error PC lainnya 1
ITA|HARDWARE|PC|mati 3
ITA|HARDWARE|Printer/Scanner|Print Error 9
ITA|HARDWARE|Printer/Scanner|Scanner Error 1
ITA|Internal|Bantuan ITA 65
ITA|Internal|Distribusi Laptop 2
ITA|Jaringan&Internet|LAN|Lamban 5
ITA|Jaringan&Internet|LAN|Tidak konek jaringan 8
ITA|Jaringan&Internet|NFLinks|Tidak bisa connect 3
ITA|Jaringan&Internet|Problem akses web 5
ITA|Jaringan/Internet|Global Protect 15
ITA|Network Folder|Network Folder Hilang 1
ITA|Network Folder|Tidak bisa akses network folder 4
ITA|PABX|Tidak bisa melakukan panggilan 2
ITA|Request|PFI 9
ITA|Request|PTD 14
ITA|Software|App Support|Browser 4
ITA|Software|Khusus|Adobe, Nielsen, DL ,SQL, dll 8
ITA|Software|Ms Office|Error Outlook lainnya 13
ITA|Software|Ms Office|Excel, Word, PP, dll 9
ITA|Software|Ms Office|kirim/terima email 6
ITA|Software|Ms Office|Lync, Teams, Skype 3
ITA|V-Con|Tidak bisa presentasi 2
ITA|Windows/MacOS|MacOS|Login/Profile Problem 1
ITA|Windows/MacOS|Windows|Error Windows Lainnya 3
ITA|Windows/MacOS|Windows|Login/Profile Problem 4
Grand Total 216

Mei2023 Management Report 07062023120611 - 00001

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Priority Waiting (minutes) Resolution (hours)

ITA - Low 1440 48

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PC cepat panas trs mati

May 26, 2023 4:31 PM

May 31, 2023 3:00 PM

June 02, 2023 4:43 PM

May 26, 2023 10:52 AM

May 15, 2023 4:01 PM

May 12, 2023 8:53 AM

MAY 2023 Ʃ RESOLUTION SLA % RESOLUTION SLA

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