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Empresa Nacional de

Telecomunicaciones S.A

First Quarter 2023


Results
May 9, 2023

Conference Call

May 9th, 2023, 11:00 am Chile – 11:00 am New York

Please use the following link to join the call:

ENTEL1Q2023INVESTORCONFERENCECALL

Contacts:

Paula Raventós Investor Relations Officer

Santiago Uauy Investor Relations Analyst

ir@entel.cl
Before we start…

Instructions
• We recommend keeping the microphones muted during the presentation.
• At the end of the presentation, send questions through the chat.
• You can also send questions by email to suauy@entel.cl
• Questions will be answered at the end of the presentation.

Disclaimer

This document contains certain “forward-looking statements”, which are based on management’s expectations, as well as on a number of
assumptions concerning future events resulting from currently available information. Readers are cautioned not to put undue reliance on such
forward-looking statements, which are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of
which are out of Entel’s control and could cause actual results to materially differ from such statements.

2
Table of Contents
1. Highlights and recent events
2. Customers base
3. Entel Group Results & financial indicators
4. Entel Chile results
5. Entel Peru results
6. ESG
7. Final remarks and QA
8. Annexes

3
Highlights 1Q2023

Entel group has recently published its third integrated report, providing a comprehensive overview of its operations,
performance, and sustainability initiatives. Available here.

FNE (Chilean Competition Agency) extends investigation into Onnet Fibra's acquisition of Entel's fiber optic
infrastructure to Phase 2.

New tariff rates have been implemented for customers to offset the impact of inflation and stabilize
ARPU, effective from January.

The company underwent an internal adjustment process to tackle future challenges and creating a
digital unit to focus on new digital business for corporate and SME customers.

Quarter results were impacted by one-time costs associated with bad debt provisions in Perú and
restructuring costs.

Fitch, ICR, and Moody's revalidated the credit rating, maintaining the classification and outlook for the company.

Total mobile customer base reached 20.321.705 customers (+2,1% YoY). Driven by the growth of postpaid customer base in
Chile and Perú, in contrast to a decreased in prepaid customer base for both countries.

4
Recent Events

Annual Shareholder’s meeting held on April 25, 2023


• Entel has recently renewed its board of directors with 7 members being re-elected and 2 new women members added. The company believes that the addition of
these accomplished women with diverse backgrounds and expertise will bring fresh insights and help drive its success.

Luz Granier Bulnes


Carla Brusoni S.
Chairman of Board at
Manager of Financial
Desarrollo Pais, director at
Studies at Compañía de
Grupo Saesa, board member
Seguros de Vida
at Universidad Andrés Bello.
Consorcio Nacional de
Formerly chief of staff of the
Seguros S.A., where she
Minister of Mining and Public
has worked for +29 years
Works and Undersecretary of
Social Services

• The board approved the distribution of a new final dividend of $94 per share. Total dividends $664 per share from the profits of 2022. Dividend yield for 2022
equals 19%. (1)
• Maintain financing and investment policy. The financing and investment policy included, among other provisions:
• Maximum financial debt level as the higher resulting from:
• Net Financial Debt / Equity not greater than 1.7x or Net Financial Debt / LTM EBITDA not greater than 3.5x
• The company will make its best efforts to maintain reasonable debt and financial expense coverage ratios over time, considering the objective of having
an “Investment Grade” risk classification.
• The current dividend policy of distributing up to 80% of the distributable net profit has been reaffirmed.
• PWC has been assigned as external auditors for 2023.

1. Dividend yield calculate based on share price as of March 31 of 2023 $3.439


5
Shareholders

Entel shareholders Structure

17,0% 16,3%

14,4% As March 13,7% As March


54.9% Altel Controller
Group
2022 54,9% 2023 54,9%
Pension Funds
13,7% 15,1%
+1.4 % Have increase their
position in the
company structure

Altel Pension Funds Foreign Investors Others

6
Table of Contents
1. Highlights and recent events
2. Customers base
3. Entel Group Results & financial indicators
4. Entel Chile results
5. Entel Peru results
6. ESG
7. Final remarks and QA
8. Annexes

7
Entel Group: Mobile and Fixed Customer Base
Mobile Users Fixed RGU’s (1)

(Thousands) (Thousands)

+2,2% +1,0% -4,9% -0,5%


10.298 10.150 10.176 10.421 10.527 586 573 563 560 557
YoY (%) YoY (%)
Wireless 308 276 251 230 210
Postpaid 6.567 6.652 6.777 6.938 7.063 +7.6% -32%

Fiber & 298 312 330 347


3.731 -7.2% 277 25%
Prepaid 3.498 3.399 3.483 3.464 TV OTT

1Q22 2Q22 3Q22 4Q22 1Q23 1Q22 2Q22 3Q22 4Q22 1Q23
Postpaid customers generate 67% of Chilean revenue. Fiber and wireless customers generates 4% and 2% of Chilean revenue, respectively.

+1,9% -2,5%

9.609 9.755 9.893 10.049 9.795


YoY (%)
Postpaid 4.214 4.418 4.508 4.577 4.464
+5.8%
-30,3% -8,2%
Prepaid 5.395 5.337 5.384 5.472 5.332 125 113 103 95
-1.2% Wireless 87

1Q22 2Q22 3Q22 4Q22 1Q23 1Q22 2Q22 3Q22 4Q22 1Q23
Postpaid customers generate 77% of Perú revenue.

1. Includes prepaid and postpaid RGU 8


Table of Contents
1. Highlights and recent events
2. Customers base
3. Entel Group Results & financial indicators
4. Entel Chile results
5. Entel Peru results
6. ESG
7. Final remarks and QA
8. Annexes

9
Entel Group Results:

Revenues Ebitda & Ebitda Mg


(CLP $ Billion) (CLP $ Billion, %) Ebitda Mg Ebitda
Decrease of data center
-5.6% revenues, tele education Bad debt provisions in
1,150 -30%
services and lower Peru, restructuring
Data center handset revenue
687
expenses in Chile and
sale
Peru. Inflationary
768 60% pressures and data center
650 643 613 leasing

233
696 190 172
647 132
29% 34% 27% 22%

1Q22 2Q22 3Q22 4Q22 1Q23 1Q22 2Q22 3Q22 4Q22 1Q23

Ebit Net Income


(CLP $ Billion) (CLP $ Billion)
-90,1% -94,2%
547 309

52 53
104
43
65
42

6 3

1Q22 2Q22 3Q22 4Q22 1Q23 1Q22 2Q22 3Q22 4Q22 1Q23

10
Financial Indicators:

EBITDA/Net Financial Expenses (1)

15.50 16.36 16.41 15.55 Local

9.42 AA- AA-

2.5X
1Q22 2Q22 3Q22 4Q22 1Q23 International
BBB- BBB Baa3

NFD/(Equity+min.interest)

1,10 • Stable risk rating evaluation and international investment grade


0,92 0,92 1,03
0,85 • Taxes to be recovered: Ch$ 112 billion of PPM (27% rate due to
Datacenter Profit).
• Net financial debt reached CLP $ 1.649 billion
• Gross financial debt remained flat at CLP $ 2.118 billion
1Q22 2Q22 3Q22 4Q22 1Q23 • Cash equivalents and other current assets amount to CLP $ 251
billion
(NFD+IFRS16 Liabilities)/EBITDA(2)
Currency Distribution Before Hedge After Hedge
3,00 3,28
2,61 2,63 2,85 US$ 69% 0%
Ch$ 1% 47%
UF 26% 48%
1Q22 2Q22 3Q22 4Q22 1Q23 PEN 3% 4%
US$ fully hedged through CCS and forwards
1. EBITDA and NFE LTM, based on local bond and loan covenants.
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2. Organic EBITDA LTM
Table of Contents
1. Highlights and recent events
2. Customers base
3. Entel Group Results & financial indicators
4. Entel Chile results
5. Entel Peru results
6. ESG
7. Final remarks and QA
8. Annexes

12
Entel Chile Results:

Revenues Ebitda & Ebitda Mg


(CLP $ Billion) (CLP $ Billion, %) Ebitda Mg Ebitda
-0.6%
911 Partially explained by the -16% Impacted by
Data center drop on revenue from 637 restructuring
sale data centers, tele expenses , inflation
education and handset. and new costs for
data center leasing.
415 410 416 412 70%
147 136 125 123
415 35% 33%
30% 30%

1Q22 2Q22 3Q22 4Q22 1Q23 1Q22 2Q22 3Q22 4Q22 1Q23

Ebit Key Facts


(CLP $ Billion)
• Total mobile customer base expanded 2,2% YoY, to 10,526,519, explained by
-37,4% an increase in postpaid base of 7,6% YoY.
538
• Blended mobile service ARPU was flat compared to 1Q22 reaching $7.029.
61 • Blended churn rate reached 2.31% increasing by higher churn in prepaid
51
39 38 • Mobile service revenues growth +2.6% YoY led by price increase and higher
postpaid customer base while fixed services decrease 0.6%. Digital Business
and “Entel Hogar Fibra” offset decreased on wireless and datacenter.
• Discounting restructuring expenses, EBITDA margin would reach 31%.
1Q22 2Q22 3Q22 4Q22 1Q23

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Entel Chile Results: Mobile Business

Revenue by Business Entel Chile Mobile Business


(CLP $ Billion) Mobile Fixed Extrordinary/Intercompany (CLP $ Billion) Mobile Service Mobile handset Others

911 -0,4%
416 319 312
308 302 307
415 410 412 YoY %

108 107 119 84 92 91 78 -7.4%


109 108 76

+2.6%

212 214 213 213 218


319 312
% of revenues
308 302 307
26%

74% 1Q22 2Q22 3Q22 4Q22 1Q23

1Q22 2Q22 3Q22 4Q22 1Q23


Mobile service revenues increased by Mobile handset revenues decreased
2.6% YoY mainly explained by by 7.4% YoY, due to lower dynamism
Our mobile business accounts for +70% of our total revenue. We're postpaid segment services (+4.6%)
committed to investing in and optimizing our network infrastructure to and spending from consumers.
supported on a longer customer base Postpaid handset decreased 7.8%
provide a fast, reliable, and seamless mobile experience for our customers (+7.6%) YoY. Postpaid base has meanwhile prepaid handset increase
grown consecutively for more than by 3.4%.
12 quarters.

Business/service views corresponds to management control allocation criteria and may differ in distribution with respect to simplified accounting views.
14
Entel Chile Results: Mobile Business
Strong market presence across technologies and positive indicators

Brand Power 30%

35 5G 0%
30 44% of total
30 connections
44%
(Dec-22)
25 22 Op. 3 26%
20 21 Op. 2
15 15 Op. 4 20%

10
Q122 Q222 Q322 4Q22 1Q23 4G 19%
34% of total
34%
ARPU Mobile Services connections
(Dec-22)
(CLP $) 25%

800
7,029 23%
700
5,825
3G 18%
600 Op. 2 34% of total
34%
4,896 connections
500 Op.3 (Dec-22)
23%
400
Q122 Q222 Q322 4Q22 1Q23
Undisputed leader in mobile connectivity across all
technologies.
Kantar Market research, company estimations and Subtel.
15
Entel Chile Results: Fixed Business

Revenue by Business Entel Chile Fixed Business


(CLP $ Billion) Mobile Fixed Extrordinary/Intercompany (CLP $ Billion)

911 -0,6%
119
416
415 410 412 108 107 109 108
21
Wholesale
107 119 20 20 20 19 & Others
108 109 108 9
11 11 9 13 8 Wireless
8 13 11 Digital Business
9 15
13 14 15 16 FTTH

319 312
% of revenues 61 IT internet
308 302 307 55 53 54
52 & Data
26%

74% 1Q22 2Q22 3Q22 4Q22 1Q23

1Q22 2Q22 3Q22 4Q22 1Q23 IT , internet and data services


Wireless revenues have fallen by 30%
revenues fell by 1.8%% YoY, affected
Fixed business revenues represent 26% of the total revenues and are an YoY in contrast with FTTH growing
by the loss of revenue from the data
opportunity that the company expects to grow by leveraging FTTH, IT, and by 18.6% In line with market trends
center business. Digital business is
new digital business, especially when accessing to Onnet’s network of more towards reliable and fast
showing promising results growing
than 4,3 million home passed. connectivity.
28% YoY.

Business/service views corresponds to management control allocation criteria and may differ in distribution with respect to simplified accounting views.
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Table of Contents
1. Highlights and recent events
2. Customers base
3. Entel Group Results & financial indicators
4. Entel Chile results
5. Entel Peru results
6. ESG
7. Final remarks and QA
8. Annexes

17
Entel Perú Results:

Revenues Ebitda & Ebitda Mg


(USD $ Million) Decrease in handset revenues (USD $ Million, %) Ebitda Mg Ebitda
-38% due to credit policy
-13.0% restrictions, economic context -82% Extraordinary
Data center and lower teleducation provision for bad
sale 314 106,8 debts and
287 278
72 251 250 57,2 restructuring
52,1 52,2 expenses.
34%

242
18% 21% 21% 9,5
4%
1Q22 2Q22 3Q22 4Q22 1Q23 1Q22 2Q22 3Q22 4Q22 1Q23

Ebit Key Facts


(USD $ Million) • Total mobile customer base increased 1.9% compared to 1Q22, reaching
-847%
9,795,186 subscribers. Postpaid customer base grew 5.9% YoY.
59,1
• Blended ARPU reached US$ 5.14 , an increase of 1.5% YoY and 4.7% QoQ,
9,8 mainly explained by a recovery in postpaid ARPU.
5,3 • Blended churn rate reached 5.9% in 1Q23 due to higher disconnects in the
3,2 education sector.
• Stronger postpaid customer base increased service revenues by 4.9%.

-39,6 • EBITDA decreased 81.8% due to higher provisions for bad debts affected by
economic situation, and restructuring expenses. Discounting the foregoing,
1Q22 2Q22 3Q22 4Q22 1Q23 EBITDA margin would reach 22%.

18
Exchange Rate: Peruvian SOL/USD: 3.7628
Entel Perú Results:

Revenue by Business (1) Entel Perú Mobile Business


(USD $ Million) Mobile Fixed & Wholesale (USD $ million) Mobile Service Mobile handset

285 -14,7%
10 269 275
14 247 246 254
242
15 11 228 232 235
14
124 YoY %
107 77 77
78
-38%

275 +4.9%
254
228 232 235
% of revenues 151 147 150 155 158

4.5%

95,5% 1Q22 2Q22 3Q22 4Q22 1Q23

1Q22 2Q22 3Q22 4Q22 1Q23


Mobile service revenues grew 4.9% Handset revenues experienced a
Mobile business generates accounts for 95.5% of revenues. Our strategy is to YoY, leveraged by an increase in the sharp decline as a result of the
continue investing in a high-quality network, leveraging our expertise, and subscription customer base of economic situation and change in
gaining more scale and efficiencies. 5.9%YoY. 10 of the last 12 quarters of credit purchasing policy (-38% YoY),
positive postpaid net additions. this was the main reason for the
revenue drop in Peru.

1. Excludes non-organic revenues


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Table of Contents
1. Highlights and recent events
2. Customers base
3. Entel Group Results & financial indicators
4. Entel Chile results
5. Entel Peru results
6. ESG
7. Final remarks and QA
8. Annexes

20
Environmental, Social and Governance
Entel continues its path into ESG performance

✓ 2022 Integrated Annual Report


• Financial and non-financial information that is essential to understanding the
Group.
• It demonstrates how we create sustainable value for all our stakeholders.
• Externally verified GRI, NCG #461, DJSI by KPMG and PWC.
• Carbon footprint calculation: disclose Scope 1, Scope 2, and, if appropriate, Scope
3 greenhouse gas (GHG) emissions, GHG Protocol, IPCC Guidelines, ISO 14064, ISAE
3410.

✓ Entel Sustainability Bond (2021)- Allocation and Impact Reporting:


• Social and green projects investment.
• Independent third-party annual review. SUSTAINALYTICS.
• USD$606 million investment in extended 4G&5G low income and rural areas in
Chile and Perú.

✓ Recognized ESG Performance:


• DJSI Chile, DJSI MILA, TOP EMPLOYER, among others.

✓ Task Force on Climate-related Financial Disclosures (TCFD):


• Phase 1-4 Project.

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Table of Contents
1. Highlights and recent events
2. Customers base
3. Entel Group Results & financial indicators
4. Entel Chile results
5. Entel Peru results
6. ESG
7. Final remarks and QA
8. Annexes

22
Final Remarks
What comes next for Entel?
• Our strategic objective is to provide the best mobile network experience to our customers while deploying 5G technology in
Chile and Peru. We are committed to remaining a leader in the telecommunications industry and gain more presence in
Perú.

• In the home segment, we aim to achieve a market share of 25% to 30% in the following years, anchored in Entel’s agreement
with Onnet in Chile.

• Our digital business segment presents significant growth opportunities. Our goal is to increase its contribution to
consolidated revenues to 10% demonstrating our commitment to building a sustainable and profitable business.

• Our Capex plan for 2023 of US$670 million (US$510 million in Chile and US$162 million in Perú) is aligned with our strategic
objectives. We will focus our efforts and resources on areas such as 4G and 5G mobile networks, FTTH installation, and
digital services for B2B.

• At Entel, we are driven by a shared passion for technology and its ability to transform responsibly our society. We are
committed to creating a better future for our customers, employees, shareholders, and communities.

23
Q&A
Upcoming events
Results 1Q 2023 May 9, 2023
Results 2Q 2023 August 7, 2023
Investor Day TBC
Results 3Q 2023 November 6, 2023
Results 4Q 2023 January 24, 2024

24
Table of Contents
1. Highlights and recent events
2. Customers base
3. Entel Group Results , Ratios, Debt profile and
shareholders
4. Entel Chile results
5. Entel Peru results
6. ESG
7. Final remarks and QA
8. Annexes

25
Annexes
Consolidated Results
Main Costs of Operations
Balance
Debt Maturities
Covenants and Financial indicators
Activity summary
B2C Segment
B2B Segment

26
Consolidated Results
(CLP $ million)
Consolidated Results 1Q23 1Q22 Var.(%) 4Q22 Var.(%)
Total Revenue 613,338 649,941 -5.6% 642,606 -4.6%
Chile Mobile & Fixed Revenue 401,936 405,574 -0.9% 405,452 -0.9%
Mobile Revenue 289,616 292,493 -1.0% 288,814 0.3%
Mobile Service Revenue 216,685 212,791 1.8% 201,282 7.7%

Mobile Equipment Revenue 72,930 79,702 -8.5% 87,533 -16.7%


Fixed & ICT Revenue 96,717 96,792 -0.1% 104,690 -7.6%
Wholesales Revenue & others 15,604 16,290 -4.2% 11,948 30.6%

Peru Mobile & Fixed Revenue 196,192 230,483 -14.9% 220,476 -11.0%
Mobile Revenue 187,404 222,621 -15.8% 210,878 -11.1%
Mobile Service Revenue 126,070 121,653 3.6% 141,909 -11.2%

Mobile Equipment Revenue 61,334 100,968 -39.3% 68,969 -11.1%


Fixed & ICT Revenue 6,526 5,648 15.6% 7,180 -9.1%
Wholesales Revenue & others 2,262 2,213 2.2% 2,418 -6.4%
Call Center Services 3,281 4,729 -30.6% 4,559 -28.0%
Others Revenues - Non core (1) 11,929 9,155 30.3% 12,120 -1.6%
EBITDA 132,123 189,587 -30.3% 233,180 -43.3%
EBITDA Margin 22% 29% 36%
Operating Income (EBIT) 6,431 65,289 -90.1% 103,611 -93.8%
Net Financing Cost -33,314 -45,147 26.2% -43,512 23.4%
Tax 29,915 32,165 -7.0% 54,354 -45.0%
Net Income 3,032 52,307 -94.2% 114,453 -97.4%
EPS 10.0 173.2 -94.2% 379.0 -97.4%
CAPEX 111,871 106,706 4.8% 148,695 -24.8%
Capex/Revenue 18.2% 16.4% 23.1%

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Main Costs of Operations

(CLP $ million)

1Q23 1Q22 Var % Var Abs


Cost of Operations 606,907 584,652 4% 22,255

Access Charges & Payments 18,937 23,857 -21% (4,920)

Salaries and Expenses 83,978 73,171 15% 10,807

Outsourced, supplies and Equipment Services 23,578 19,461 21% 4,118

Bad debt provisions 53,671 26,901 100% 26,771

Advertising, Sales commissions and expenses 163,052 201,015 -19% (37,963)

Depreciation, amortization and impairment 125,692 124,298 1% 1,394

Rents & Maintenance 53,405 41,794 28% 11,611

Others service operators 16,323 15,553 5% 769

Professionals' services & Consultancy 19,741 16,971 16% 2,770

Energy & others 19,567 15,036 30% 4,530

Others 28,962 26,594 9% 2,368

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Balance

(CLP $ million)
ASSETS 31-03-2023 31-12-2022
Current Assets 1,348,998 1,466,539
Cash and Equivalents 101,060 186,542
Assets held for Sale 126,991 125,706
Other Current assets 1,120,947 1,154,290
Non-Current Assets 3,953,564 4,110,700
Property, plan & Equipment 1,985,279 2,017,214
Other Non-current assets 1,968,285 2,093,486
Total Assets 5,302,562 5,577,239

LIABILITIES AND EQUITY


Current Liabilities 1,034,081 1,113,913
Current financial liabilities 250,898 275,136
Current leasing liabilities 108,336 109,048
Other current liabilities 674,847 729,729
Non-Current Liabilities 2,773,120 2,908,811
Non-current financial liabilities 1,867,110 1,945,802
Non-current leasing liabilities 469,876 500,043
Other non-current liabilities 436,134 462,965
Total Liabilities 3,807,201 4,022,723
Total Stockholder's Equity 1,495,362 1,554,516
Noncontrolling interests in subsidiaries 0 0
Total Liabilities and Equity 5,302,562 5,577,239

29
Debt Maturities:
(MM$ USD)

Capital Markets Update:

• Net financial debt reached CLP $ 1.649 billion


• Gross financial debt remained flat at CLP $ 2.118 billion
• Cash equivalents and other current assets amount to CLP $ 251 billion

400 400

321 330

281
270
249
224

146 281
146

103
78 15 15 15 15 15
40
2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039

International Bonds Local Bonds Bank Debt Chile Bank Debt Perú

30
Detailed financial covenants and indicators

Covenants 1Q22 2Q22 3Q22 4Q22 1Q23


EBITDA/Net Financial expenses ( > 2,5) 9.42 15.50 16.36 16.41 15.55
EBITDA*/Net Financial expenses (> 2,5) 9.23 9.48 9.48 9.43 8.63
Net Financial Debt (NFD)/EBITDA ( < 4,0) 1.82 1.13 1.18 1.25 1.35
Net Financial Debt (NFD)/EBITDA* ( < 4,0) 1.86 1.84 2.04 2.17 2.43

Other indicators
Current Assets/Current Liabilities 1.14 1.19 1.24 1.20 1.18
(NFD+IFRS16 liabilities)/EBITDA 2.55 1.61 1.65 1.72 1.82
(NFD+IFRS16 liabilities)/EBITDA* 2.61 2.63 2.85 3.00 3.28
Total Liabilities/ (Equity + Min interest) 2.50 2.65 2.67 2.59 2.55
DFN/(Equity + min interest) 0.92 0.85 0.92 1.03 1.10

Net Financial Debt (CLP $ Million) 1,429,761 1,426,045 1,528,445 1,598,452 1,649,271
Gross Debt (CLP $ Million) 2,135,719 2,509,000 2,603,480 2,220,938 2,118,008
* LTM Organic EBITDA.

31
Activity Summary

Chile Activity Figures Perú Activity Figures


Mobile Customers (th.) 1Q23 1Q22 Var % Var Abs 4Q22 Var % Var Abs Mobile Customers (th.) 1Q23 1Q22 Var % Var Abs 4Q22 Var % Var Abs
Postpaid Voice 5,942 5,710 4.1% 232 5,889 0.9% 52 Postpaid Voice 3,890 3,678 5.8% 212 4,017 -3.2% (127)
Prepaid Voice 3,463 3,730 -7.2% (268) 3,482 -0.6% (20) Prepaid Voice 5,329 5,392 -1.2% (63) 5,470 -2.6% (141)
M2M & IOT 1,122 858 30.8% 264 1,049 7.0% 73 M2M & IOT 576 538 7.0% 38 562 2.4% 14
Total Mobile Customers (th.) 10,527 10,298 2.2% 228 10,421 1.0% 106 Total Mobile Customers (th.) 9,795 9,609 1.9% 187 10,049 -2.5% (254)

ARPU (CLP) 7,029 7,037 -0.1% (9) 7,032 0.0% (3) ARPU (USD) 5.1 5.1 1.5% 0.1 4.9 4.7% 0.2
ARPU Postpaid 11,261 11,181 0.7% 80 11,083 1.6% 178 ARPU Postpaid 10.4 10.8 -2.9% (0.3) 9.7 7.2% 0.7
ARPU Prepaid 1,315 1,562 -15.8% (246) 1,392 -5.5% (77) ARPU Prepaid 1.7 1.6 6.4% 0.1 1.6 0.9% 0.0

Blended Churn % 2.31% 2.10% 10.1% N.A 1.86% 24% N.A Blended Churn % 5.91% 6.53% -9.5% N.A 5.12% 15% N.A
Churn Postpaid 1.92% 1.93% 1.76% Churn Postpaid 5.89% 4.17% 41.1% 4.03%
Churn Prepaid 6.69% 2.14% 2.32% Churn Prepaid 6.45% 6.80% -5.2% 6.24%

(44) (22) Blended MOU 332.16 344.90 -3.7% (13) 344.71 -3.6% (13)
Blended MOU 253.10 296.99 -14.8% 275.38 -8.1%
5 (0) Postpaid Effective GOU 24.83 18.69 32.9% 6 18.69 32.9% 6
Postpaid Effective GOU 27.39 22.75 20.4% 27.73 -1.2%
4G Users (Th.) * 6,762 7,167 -5.7% (405) 6,466 4.6% 296
Fixed RGU (th.) 1Q23 1Q22 Var % Var Abs 4Q22 Var % Var Abs
5G Users (Th.) * 945 213 343.9% 732 905 4.5% 40
Voice 17 25 -30.1% (7.5) 19 -7.2% (1.3)
Wireless 69 100 -30.4% (7.5) 76 -8.5% (6.4)
Fixed RGU (th.) 1Q23 1Q22 Var % Var Abs 4Q22 Var % Var Abs
Total RGU 87 125 -30.3% (37.8) 95 -8.2% (7.8)
Wireless 210 308 -31.7% (97.5) 230 -8.4% (19.3)
Fiber & OTT 347 277 24.9% 69.1 330 5.0% 16.6
Total RGU 557 586 -4.9% (28.4) 560 -0.5% (2.7)

Blended ARPU (CLP) 14.088 14.064 0.2% 24 13.894 1,4% 194

* Includes customer segment users only.


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Entel Chile Results: B2C Segment

B2C Revenue by business Mobile: Revenue and EBITDA Mg


(CLP $ Billion) Mobile Revenues Fixed Revenues EBITDA Mg Mobile Ebitda Mg Mobile Revenue

Top 3 YoY %
-2%
(% of mobile revenue)
-2,8% 249 257 254
240 243
283
275
26 264
278
267 1 Postpaid
Services
67% +3.99%
26 24
25 24

40% 38% 37%


2 Postpaid
Handset
24% -12.5%
38% 36%

3 Prepaid
Services
6% -20.2%

257 254 1Q21 2Q22 3Q22 4Q22 1Q23


249 240 243
Fixed: Revenue
37%
35% Wireless FTTH Others
35%
33% 33%

-7% Fixed revenues decrease


7.2% YoY, mainly explained
1Q22 2Q22 3Q22 4Q22 1Q23 26 26 25 24 24 by lower wireless revenue
B2C revenues decreased -2.8% YoY mainly explained by handset, 13 14 15 15 16
(-33%) and partially offset
prepaid disconnections and wireless. EBITDA declined 11.4%, by FTTH revenue (+18%)
11 10 9 8 8
impacted by restructuring cost, higher costs due to higher
inflation 1Q22 2Q22 3Q22 4Q22 1Q23

Business/service views corresponds to management control allocation criteria and may differ in distribution with respect to simplified accounting views.
33
Entel Chile Results: B2B Segment

B2B Revenue by business Mobile: Revenue and EBITDA Mg


(CLP $ Billion) Mobile Revenues Fixed Revenues EBITDA Mg Mobile Service Handset

+9%
57 57 YoY % Mobile business
52 55 54
grew 9% YoY
17 17
15 15 16 +13% explained both
by higher
39% 40% 38%
+5,1% 37%
35% handset and
140 service
128 131 39 38 39 40
124 125 37 revenues.
+7.7%

83 74
72 71 74 1Q21 2Q22 3Q22 4Q22 1Q23
29% 34% 28% 28% 21% Fixed: Revenue and EBITDA Mg
Top 3 YoY %
57 57 +2% (% of fixed revenue)
52 55 54 83
72 71 74 74
1 Data
Services
32% -4,6%
1Q22 2Q22 3Q22 4Q22 1Q23
29%
B2B increased 5,1%YoY growth in mobile business revenue 21% 21% 21% 11%
2 IT
Services
28% -5,7%
(+9.6%), higher handset revenues (+13.3%), and expansion in
Digital
digital/IT services related to cybersecurity, cloud, SaaS, IOT 3 Business
15% +28,6%
(+28.6%); which offset lower data center 1Q22 2Q22 3Q22 4Q22 1Q23
Business/service views corresponds to management control allocation criteria and may differ in distribution with respect to simplified accounting views.
34

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