FORMAL LETTER – CLASS TEST, GRADE -11

A formal letter has been given below. Some of the portions have been left
blank. Fill in the spaces by choosing the correct option.
The unsanitary conditions in your colony are causing multiple diseases. Write a
letter to the municipal Commissioner bringing the problem to his notice and request
him to take urgent action in the matter. You are Ravindra/ Rani B 12/44, Ghaziabad
of Ankur Vihar, Loni, Ghaziabad.

(1) ………………………
Loni
Ghaziabad
Uttar Pradesh

(2) ………………….

The Municipal Commissioner

Gaziabad Corporation Office
Ghaziabad

(3) ……………….

Subject: Unsanitary conditions in the colony

I have been a resident of Ankur Vihar, Loni, Ghaziabad for the past 8 years. I would
like to bring to your notice (4) __________________________.

Rubbish and garbage lie in heaps. Lack of drainage system raises a persistent foul
smell in the area. During the rainy season, water stagnates in pits on the street which
makes the whole condition even worse. These become the breeding ground for
mosquitoes, which expose the residents to multiple diseases like dengue, malaria,
etc. Our colony has become an unhealthy and disease-prone area.

Every day, someone or the other is succumbing to deadly diseases. Some of the
families have also shifted to better localities. You are requested to take immediate
remedial action to set things right.

Thanking you.

(5) …………..
 Rani
RANI SHANKAR

From the following choices select the correct option for the blanks in the letter
given above.
1. (a) Ankur Enclave, B 12/44 (b) Ankur Vihar, B 12/44
(c) B 12/22 Loni, Ghaziabad (d) B 12/44, Ankur Vihar

2.(a) 20-8- 20XX (b) 20 Aug. 20XX

(c) August 20 (d) 20 August 20XX

3. (a) dear Sir (b) Dear sir

(c) Dear Sir (d) Dear sir, madam

4. (a) the poor sanitary conditions in our colony

(b) the condition of our locality
(c) the colony’s condition
(d) the filth and dirt in our neighbourhood

5. (a) your sincerely (b) Yours faithfully

(c) Faithfully Yours (d) faithfully yours

6.The details to be included in a letter to the Manager, Furniture World, Chennai,

complaining about the poor quality of office furniture you recently purchased from
them are

1. the nature of complaint

2. location of the shop
3. date of purchase
4. details of the invoice
5. the time he purchased the product
6. immediate repair/ replacement

A) 2,3,5,6 B)1, 3, 5, 6 C) 1, 3, 4, 6 D) 1, 3, 4, 5

7. The options which are not needed in the body of the letter for Placing Order
from the following are

1. Vide invoice number

 2. Request for brochure
3. Ref. to quotation dated
4. List of requirement/items to be ordered
5. Fees structure
6. Date on which delivery is required
7. Mode of payment
A) 1, 2, 5 B)3, 5, 6 C) 1,4,7 D) 2, 3, 5

Complete the extract from a letter placing order .

All the items should be in good condition, well 8.__________ and packed
properly. The items must be delivered by the end of the month of the 9.
___________ of this letter. Any damage during transportation would be your
responsibility. As in the past also, we have never been given any opportunity
to complain and the goods have always reached as well on time, and in
excellent 10. ___________as per our specifications. We do expect the same
delivery this time as well. Kindly offer us a suitable 11. _______________as
has been the practice all these years.

(A) (8) bind (9 release (10) packing (11) price

(B) (8) bound (9) issue (10) condition (11) discount
(C) (8) covered (9 post (10) carton (11) fare
(D) (8)wrapped (9) receipt (10) cover (11) gift

You are Rajni / Rahul, living at E-95, Sector-12, Dwarka. You read an
advertisement about short term course in computer Programming by Zee Computer
World, Pitampura, Delhi. Write a letter seeking all relevant details of the course.

The details you would like to know of the course are 13.______________________.
Choose the best option from the following

(1)

(i) Duration of the Course

(ii) Timings and fee structure
(iii) Eligibility criteria for the course
(iv) Facility for transport
(v) Whether recognised by any university or not.
 (2)

(i) Duration of the Course

(ii)The name of the Head of the institution
(iii) Timings and fee structure
(iv) Parking facility
(v) Prospectus

(3)
(i) Number of computers
(ii) Eligibility criteria for the course
(iii) No. of students in a batch
(iv) Facility of evening or part time batches
(v) Whether recognised by any university or not

(4)

i) Duration of the Course

(ii) Timings and fee structure
(iii)Medical facilities
(iv) Outdoor activities
(v) Facility of evening or part time batches

(A) Option (1) (B) Option (2)

(C) Option (3) (D) Option (4)

14. Select the correct format.

(A) Yours
(B) Your's
(C) Yours'
(D) You'rs