UCaaS Cisco Powered Solutions Portfolio

Cloud Connect Meeting Team Collaboration Hosted Calling Devices

Calling & Webex

Private Cloud Connected Audio
Cloud Cisco Powered Solutions

On Premise
(Cloud Managed) Cloud Based
Services
Apps and
Apps and
Endpoints
Webex
Endpoints
Teams
Webex
Meetings Single Consistent “Work Intuitive” Experience Across Devices & Applications
Cisco Jabber

Cisco Collaboration & Full Lifecycle Adoption via Tata Global Managed Services
Tata UCaaS Cisco Powered Solutions
Power of the Platform + Global Network

Meetings –Team Collab - Calling – Devices

Global Network & Managed Services
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“WORK INTUITIVE”: GLOBAL MANAGED COLLABORATION SOLUTIONS
POWERED BY CISCO – DELIVERED BY TATA COMMUNICATIONS

Single Experience Across

Devices and Applications
POCKET TO BOARDROOM

Cisco Cloud Meetings

Managed
Hybrid
UCaaS Cisco powered solutions services
VOICE

DATA Global
VIDEO SIP
PSTN Connect
Workflow Integration Dedicated
CLOUD collaboration solutions
CONNECTED Enabling collaboration
AUDIO with Partner-enabled
QoE cloud access “Calling” for Voice and Video
Extending the cloud with
Calling, Meetings & managed, hosted
Team Collaboration collaboration services 3
Hosted
Hosted
Tata UCaaS Cisco Powered Solutions: FY19 Themes

Better Meetings Hosted Calling

for Voice and “Sell the Suite”
(Audio/Web/Video “Video
Consolidation) Everywhere”

Tata UCaaS Cisco Powered Solutions

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 SETTING THE BAR!

#1 Market share
Enterprise voice, video and telephony

Gartner Magic Quadrant Meeting Solutions: Leader 2018

Gartner Magic Quadrant Unified Communications: Leader 2018
Gartner Magic Quadrant Contact Center Infrastructure Worldwide 2018
IDC MarketScape for Enterprise Video Conferencing Equipment: Leader 2018
Aragon Research Globe Web and Video Conferencing: Leader
2018
Aragon Research Globe UC&C: Leader 2017
Aragon Tech Spectrum Mobile Collaboration Leader 2017

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UNIFIED COMMUNICATION APPLICATION MARKET
KEY TRENDS
Inclination towards “One Vendor”
concept
• Large enterprises are looking for a single UC
applications vendor with the majority inclined
towards Cisco and Microsoft.
Demand for end-to-end UCaaS
• According to a Frost & Sullivan study conducted,
end-to-end cloud based UCaaS solutions from a
single service provider seem an attractive
proposition for 31% of the target respondents, with
51% indicating their willingness to choose a
telecom service provider to provide such services.
Source: Frost & Sullivan - APAC UC Apps & Services Market 2018
Higher adoption of Team Chat
applications
• Team Chat is fast replacing the need for UC Client.
Demand is observed for Team Chat applications like
Cisco Spark, Slack and Microsoft Teams.
Session Initiation Protocol (SIP)
Trunking replaces ISDN in large
enterprises
• Enterprises are closely evaluating SIP-based
trunking to overcome the challenges associated with
management, scalability, bandwidth optimization and
costs.
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 TARGET CUSTOMER SEGMENT

Customer Needs

Moving to Cisco Cloud Model

TPaaS Customers
Seeking SfB Interop
Segment Customer profile Deal size Adding Seeking SfB seeking:
with Jabber for IM +
Collaboration at Deployment without Replacing Legacy One Button to Push
P & Point-to-Point
Corporate, Enterprise Voice. PBX Systems, e.g., WebEx CMR
Voice and Video
Business Unit, Cisco CuciLync Avaya / Nortel, Voice/Video CUCM
Calling
Regional and/or Solution Siemens, etc. interop,
Internal use
Branch Offices TP Server
External Federation
replacement

Multinational
Yes Yes Yes Yes
(Including India Yes
HQ companies) Medium to Large
500+ Users
National footprint Enterprise
Minimum
only (Including Yes Yes Yes Yes Yes
India)

Note: Customer references limit the target customer: In short term we need to aim at mid-size segment (5,00+ Users) and users looking for “The Suite” (+Video
and/or +Meetings)