DIGITAL GOVERNMENT IN MALAYSIA

IT UTILIZATION TO STRENGTHEN ECONOMIC AND

SOCIAL INFRASTRUCTURE

MUAMILLAH HJ ANUAR
MAMPU, MALAYSIA

CICC TOKYO, JAPAN

13 October 2015
 Agenda

1 National Vision

2 Current Scenario

3 Government Achievements

4 Way Forward

5 Critical Success Factor

1 National Vision
 National Vision

Economic
growth
Preservation and Effective delivery New Economic To deliver high- Smooth Anchoring
enhancement of of Government Model: A high impact, low cost implementation growth on
unity in diversity services income, inclusive and rapidly of government people
& sustainable executed development
nation programs and programme
services
1Malaysia Government Economic National Blue 10th Malaysia 11th Malaysia
Transformation Transformation Ocean Strategy Plan Plan Citizen well
Programme Programme
(GTP) (ETP) being

Digital strategy for Malaysia-leveraging existing initiatives

& creating new opportunities in the digital economy
Achieving Digital Malaysia’s 2020

Source: www.digitalmalaysia.my
2 Current Scenario
 Public Sector ICT Journey

ICT Advancement Digital Government

enabled the eGOV 3.0
Transformation

eGOV 2.0
TRANSFORMATION
Using online services
TRANSACTION to create
Using online opportunities via
services to do public participation
eGOV 1.0
transaction
INFORMATION DYNAMIC
Using government FLUID
website to get
information

STATIC

1995 2007 2015

Public Sector ICT Strategic Plan 2011-2015

Source: The Malaysia Public Sector ICT Strategic Plan, MAMPU

Public Sector ICT Blue Print

Source: Public Sector ICT Study, MAMPU 2010

 Public Sector ICT Strategic Areas

Strengthening
Strengthening ICT Enhancing Service
infrastructure &
Governance Delivery Systems
infostructure

Strengthening ICT
Strategic Capability, Capacity
Collaborations & Competencies

Open Innovation &

Trust & Compliance Stakeholders
Engagement

10
 Smart Government
Social, Mobile, Analytics & big data, Radical openness, Trust
LEADERSHIP

TECHNOLOGY/
INFRASTRUCTURE POLICY /
LEGAL FRAMEWORK

INNOVATION
SMART
FINANCING Government INSTITUTIONAL
CAPACITY

CITIZEN APPLICATIONS &

ENGAGEMENT CO-CREATION

CAPACITY BUILDING
 Government
3 Achievements
 Public Sector Directions
TRANSFORMATION INTEGRATION,
PROGRAMS STANDARDISATION & NEW GAME CHANGING
CONSOLIDATIONS
1Gov Global
• Strategies • Shared Services 1GovEA
• Connected • Consolidated
Government Infrastructure Data
• Competency & Big Data Leakage
• Cloud Technologies Open Data
Capacity Building • MyGSOC Protection
• Governance • myGRiC Digital ID
• Web Base
Applications
• Infrastructure • Smart Devices and BYOD
• Online Services • Mobility
• SMART Government Framework
• Security & Compliance
• Competency (Capacity Building)
• Service Governance
1Gov*Net • Engagement (Crowdsourcing,
co-creation, collaboration)

2008-2011 2012-2013 2014 -2015

 Public Sector Initiatives
ü mySMS
ü Agency presence in ü myUSSD
portals, websites & ü myMMS
social media ü Mobile web
ü MyEmail ü Mobile apps
ü 1GovUC
Social Mobile

Nexus of converging forces - transforming user

behaviour & creating new business opportunities

ü Service ü 1Gov*Net
Intelligence
Information Cloud ü PDSA
ü myGovernment ü myGRiC
Portal ü MTSA
ü myMesyuarat ü ISMS
ü MyGSOC
ü my1LogIn
ü DDMS
 Government Achievements
DELIVERY CHANNELS

Portal Portal Bank Mobile Kiosk Counter 1MOCC

PUBLIC SECTOR INITIATIVES

Mobile Services Digitisation of Paperless Integrated Shared
Online Services
& Apps Documents Government Services Services

1Gov*Net

my1Login

MTSA

Big Data & 1Akses

Open Data
4 Way Forward
 Digital Government

The Nexus of Forces Is Driving

Innovation in Government

In 2020:
Everyone and Everything
is Connected to Internet

New way of Delivering

Public Services

Source : Gartner (2013)

 Citizen Centric
2016-2020
10th MP 11th MP

Citizen centric
approach focusing on
sustained & inclusive
economic growth,
social development &
environmental
protection Source : EPU(2015)
 Enhancing service delivery with citizens
at the centre

Proliferating
open data
among
agencies

Encouraging
cross-
agency data
sharing

Leveraging data to
Leveraging
enhance outcomes big data
and lower costs analytics

1Gov*Net GDC ICT Security

 Proliferating Open Data Among Agencies
www.data.gov.my
Datasets as of 17 August 2016

To increase awareness Communication

363 Datasets among agencies and public plan
17 Ministries
10 Sectors
As guidelines
Open Data
to agencies
roadmap

Across federal, state

and local authorities Open Data
framework for the
public sector
To unhindered the
implementation Review legislation
and guidelines

1Gov*Net GDC ICT Security

 Encouraging Cross-agency Data Sharing

Consumers
Data
Easy,
Real-time
BI Reports & Analytics IoT Mobile Applications ESB, ETL SOA Applications Information
& Portals Access

Design Tools
Standard Based Data Provisioning
Consume JDBC, ODBC, SOAP, REST, OData
Data Virtualization

Dashboard

Optimization
Virtualize
Compose Unified Virtual Database / Common Data Model Transform
Data Transformations Caching Federate

Security
Connect Native Data Connectivity
Metadata

Siloed &
Sources

Complex
Data

Unstructured Data Databases XML, CSV & Excel Files Application Systems

1Gov*Net GDC ICT Security

 Leveraging Big Data Analytics

Business Technology Talent

• Blueprint • Big Data Cloud • Talent Acquisition

• BDA Governance • Analytical Tools • Data Science
• Communication Consultancy
Plan • Capability
Development

1Gov*Net GDC ICT Security

IMPLEMENTATION OF BDA
UNDER 11th MALAYSIA PLAN (2016 – 2020)
 Internet of Things

National Internet of Things Strategic Roadmap

Source: National IoT Strategic Roadmap, MOSTI

 Critical Success
5 Factor
 Critical Success Factor
Across
Information Agencies,
Sharing Beyond
Organisation
Citizen e-Participation
Participations & Co-creation
for Better
Nation
Information
Architect, Data
Capability Scientist,
Development Developer,
Predictive Analytic
End-to-end Developer etc
information security Information
plans and Security
executions
THANK YOU
Malaysian Administrative Modernisation and Management Planning Unit
Prime Minister’s Department
MALAYSIA
www.mampu.gov.my
www.malaysia.gov.my