COMMUNITY SERVICE

MPU1082
LECTURE 6

BY
FITRIAH BINTI MOHAMAD ROOS
 WHAT IS LEADERSHIP?
 The activity of leading a group of people
or an organization or the ability to do
this.
 PROACTIVE
VS
REACTIVE

REWARDING DELEGATOR

CHARACTERISTICS
OF A
LEADER
GOOD
RESOURCEFUL COMMUNICATOR

ADAPTABLE RESPECTFUL
 PROACTIVE VS REACTIVE
 Always think three steps
ahead.

 Working towards goals

and avoiding problems
before they arise.
 DELEGATOR
 Should realise he cannot
accomplish everything on
his own.

 Know the talents and

interests of people around
him, thus delegating tasks
accordingly.
 GOOD COMMUNICATOR
 Listen a lot.

 Willing to work to
understand the needs
and desires of others.

 Asks many questions,

considers all options, and
leads in the right
direction.
RESPECTFUL

 Treating others with

respect will ultimately
earn respect.
 ADAPTABLE
 Able to handle himself in
unexpected or
uncomfortable situations

 Adapt to new surroundings

and situations, doing his
best to adjust.
 RESOURCEFUL

 Utilize the resources

available to you.

 If you don't know the answer

to something find out by
asking questions.
REWARDING

 Recognize the efforts of

others and reinforce those
actions.
PRACTICES
OF LEADERSHIP
 1. MODEL THE WAY
 concerning the way people should be treated and the way
goals should be pursued

 create standards of excellence and set an example for others to

follow

 set interim goals so that people can achieve small wins as they
work toward larger objectives

 put up signposts when people are unsure of where to go or

how to get there; and create opportunities for victory
 2. INSPIRE A SHARED VISION
 believe that they can make a difference

 envision the future, creating an ideal and unique

image of what the organization can become

 enlist others in their dreams

 breathe life into their visions and get people to see

exciting possibilities for the future
 3. CHALLENGE THE PROCESS
 search for opportunities to change the status quo

 look for innovative ways to improve the organization.

In doing so, they experiment and take risks

 risk taking involves mistakes and failures, so they

accept the inevitable disappointments as learning
opportunities
 4. ENABLE OTHERS TO ACT
 foster collaboration and build spirited teams. Actively
involve others

 understand that mutual respect is what sustains

extraordinary efforts

 they strive to create an atmosphere of trust and human

dignity

 strengthen others by making each person feel capable

and powerful
 5. ENCOURAGE THE HEART
 accomplishing extraordinary things in organizations is
hard work

 recognize contributions that individuals make

 In every winning team, the members need to share in

the rewards of their efforts, so leaders celebrate
accomplishments

 make people feel like heroes

THANK YOU!