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Example of Order Taker Job Description

Our innovative and growing company is looking to fill the role of order taker. If you are
looking for an exciting place to work, please take a look at the list of qualifications below.

Responsibilities for order taker

• To make inter-kitchen transfer for the evening amenities, milk, mint leaves, lemon &
welcome drink juices
• To follow and traces the guest request (On-call) items upon departure
• To co-ordinate with the stores to receive ordered stock and the collection and storage
of the same
• To be responsible for the control, inventory, upkeep and maintenance of the Butlers’
Store Room, its Stock and Supplies
• To follow up on any pending handover in the logbook if any
• To prepare and distribute the Guest Occasion Cards to the respective floors as
necessary and/or as per instructions
• To assist Butler Management with additional tasks
• To perform residence inspection prior to Guest arrival
• To inspect all assigned guest rooms to ensure service standards are followed
• To record and follow-up on any guest rooms that were not serviced properly

Qualifications for order taker

• Must be able to take orders while talking on a phone
• Must be TEAM certified or be able to obtain TEAM certification before first day of work
• Flexible schedule to include AM/PM shifts, weekends and holidays
• Move, bend, lift, carry, objects weighing up to 30 pounds and push, pull, and place
objects weighing up to 40 pounds without assistance
• Flexible schedule including holidays and weekends
• Ability and willingness to work a varied work schedule including AM and PM shifts
nights and weekends