Our Principles

Over the years, we've developed principles and philosophies that guide how we
approach software development as an organization. Our principles may seem
unconventional, but have evolved to help us do one thing and do it well: design and
build the best note-taking app on the planet.

Our roadmap philosophy

We do not have a formal public roadmap, for a few reasons:

It detracts from the present state of the product, and perpetually focuses
customer expectations on the future. All we can promise is what we already have.
We work and think one feature at a time. Which feature we're working on is no
secret—you'll hear about it on our Discord, Reddit, Twitter, forum, and help desk.
We're not secretive about our plans, but don't like to plan projects too far into
the future.
We believe the role of a software company isn't to perpetually churn out new
features. There's more to running a software organization than "what are you going
to ship next?"

While we do not offer a formal roadmap, we understand it's important for you to
know if a feature critical to your workflow is planned, so you can always ask us,
"what are you all working on now?" and"is feature X something you're planning to
work on?"—we're always happy to give you our best response. Note however, per our
support policy below, email is the only medium where responses from a team member
are guaranteed.
Our tweet philosophy

We don't use our Twitter account as a marketing channel, and therefore do not post
daily content or otherwise have a hyperactive presence. As a team of mostly
engineers, we're usually deep in code. Inactivity on Twitter does not represent
inactivity within.

We also prefer any support interactions take place via our dedicated email help
desk. Questions you ask on Twitter may not be seen by the right team member, but
questions you ask via email always are.

https://standardnotes.com/principles (July 2023)