Deliverables Template – SAMSUNG/RBI – Tim Horton’s Site

Haval Kala
Tech name: _________________________________ Feb 13, 2023
Date: _____________________________________

Ragy Talaat
Restaurant number: __________________________ WO1238351
Work Order: _______________________________

0C98HCRRA00174Y
Display Serial: _______________________________ Samsung 46"
Model: ____________________________________

Summary of deliverables, some may change depending on the type of problem being diagnosed:

A. ALL SAMSUNG CALLS:

☐ Picture of Breakers inside restaurant.
☐ Picture Serial number (located on back of display or Firmware screen).
☐ Picture of affected displays (Before/After).
Comments:

______________________________________________________________________________

B. CONFIRMED GFCI TRIP CALLS + all from A:

☐ Picture of GFCI status light.
☐ Picture of enclosure serial number.
Comments:

______________________________________________________________________________

C. DISPLAY REPLACEMENT CALLS + all from A:

☐ Picture of Auto Source Switching.
☐ Pictures of Before/After display replacement.
Comments:

______________________________________________________________________________

*If any physical damage has been encountered during visit, immediately inform restaurant MOD of damage.

Additional information:

Both displays show a group of dead pixels on the bottom right side.
__________________________________________________________________________________________________

__________________________________________________________________________________________________

Note: For on-site support please contact BFG’s Samsung Support - Edgardo Vasquez - Cell: 1(226) 378-1294 – 24/7/365