Role Description

Commercial Contract Manager

Cluster Transport
Agency Sydney Trains
Division/Branch/Unit Commercial & Supply Chain / Commercial – Major Works
Location Clyde Hub, Auburn NSW
Role Grade or Band RC7
Senior Executive Work Level Standards Not Applicable
Kind of Employment Permanent Full Time
Role Number 51018878
ANZSCO Code 111211
PCAT Code 3119192
Job Code 810000348
Health Assessment Category - Safety Category 4
Vision N/A - Cat 4 Only
Hearing N/A - Cat 4 Only
Date of Approval August 2019
Agency Website www.sydneytrains.nsw.gov.au

Agency overview
Sydney Trains provides train services throughout the Sydney metropolitan area and was established in July 2013. Its
vision is to keep Sydney moving by putting the customer at the centre of everything it does and delivering safe, reliable
and clean rail services to the people of Sydney. The organisation is focused on providing sustainable, efficient and
cost effective services.

Primary purpose of the role

The Commercial Contract Manager assists the Associate Director Commercial to maximise the commercial
potential & minimise commercial risks in the division by working with business units to rapidly implement
commercial initiatives and complete commercial activities.

The Commercial Contract Manager provides commercial support for specified programs of work within the
Major Works Division. The role acts as an interface with the relevant internal commercial, procurement,
finance and legal teams on a range of commercial activities and will personally carrying out tasks or ensure
delivery as appropriate.

Key accountabilities
• Ensure that scopes of work are developed as required to deliver the projects and programs;

1
 • Drive the procurement processes to ensure the appropriate supplier capability is available to deliver
the program of works;
• Understand and manage the contracts used to deliver the specific projects and programs including
contract variations and disputes, escalating issues as required;
• Facilitate supplier performance reviews in order to provide feedback, drive performance and
continuous improvement;
• Liaise and escalate to legal as required to ensure legal risks are managed for the project and
program;
• Develop the Financial Management Plan, defining how the program will be managed financially
including methods for capturing and reporting all costs for the program.
• Document the Financial Control Processes for the program, including validating the appropriateness
of the expenditure, available budget and expenditure approval levels
• Develop the Financial Model, identifying cost capture categories
• Document and administer the Program Budget, detailing the costs and timing of costs to be incurred
by the program. Accordingly develop program budget tracking and reporting processes to track and
report all costs against the budget and estimates to completion;
• Develop concise program reporting and business documents suitable for communication to a
number of diverse audiences (including board and management, staff, regulators, auditors, etc)
regarding the performance and direction of the EAM Program
• Preparing budgets and forecasts of the Program expenditure.
• Execute safety responsibilities, authorities and accountabilities consistent with Sydney Trains safety
management system requirements which are defined in SMS document number SMS-02-RG-3058.
• Live the NSW Public Sector and organisational values to achieve outstanding outcomes for the
organisation and customers

Key challenges

• Managing the relationships with the internal service providers to ensure clarity of roles and
responsibilities and effectiveness of the processes.

Key relationships

Who Why
Internal
PMO Manager • day to day task allocation and reporting
Program team • collaborating on project success measures, reporting status and
setting delivery channels
Commercial & Supply Chain • to provide input and guidance to the Major Works’ Division teams as
they navigate and progress through the relevant commercial activities

Project Operations • collaboration on the delivery of Programs / Projects and leadership

and management of delivery challenges, risks and issues.
• Oversee the delivery of Works and Site management to ensure
Project Engineering & Support
project outcomes
• to clarify and understand any program/project initial scope, design
Program Planning & Development
and budget; to understand and leverage the relevant program
management methods and tools during the delivery of their programs
and projects.

Role Description Commercial Contract Manager 2

Who Why
Strategic Procurement • to provide input and guidance to the Major Works’ Division teams as
they navigate and progress through the relevant procurement
activities

Legal • to provide input and guidance to the Major Works’ Division teams as
they navigate and progress through the relevant legal activities,
including the establishment of new contractual arrangements and
managing contractual disputes
• to provide input and guidance to the Program team on financial data,
Finance management and reporting on the program
External
Market and industry partners • to ensure that contracts are delivering value for money and to
understand and stay informed of competitiveness within the market
for the assigned projects and program

Role dimensions
Decision making
The position is fully accountable for the formulation of commercial advice and coordination across all
operational objectives.

Independent decision making requirements of the position include:

• Formulation of advice and coordination across all commercial objectives.
• Sydney Trains Maintenance "Make or Buy" Framework
• Sydney Trains Maintenance Commercial Benchmarking
• Sydney Trains Maintenance SLA Management
Collaborative decision making requirements of the position include:
• Navigating the procurement processes
• Application of Sydney Trains Contract Management Framework

Reporting line:

Associate Director Commercial

Direct reports:

0-3

Budget/Expenditure:

Oversight of industry partner expenditure on programs with budgets of $50-500M

Essential requirements
1. Tertiary qualifications in Project Management, Quantity Surveying, Commerce, Procurement or a
relevant discipline or equivalent experience.

Role Description Commercial Contract Manager 3

2. Demonstrated delivery of negotiating commercial outcomes on a large program or project of works, with
an expenditure of over $150 Million.

3. Experience in managing tendering processes, contract variation and management of change control
procedures for procuring works and services from industry.

4. Proven capabilities to perform financial modelling and cost control on a large program or project of works,
with an expenditure of over $150Million

Capabilities for the role

The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability
Framework is available at www.psc.nsw.gov.au/capabilityframework

This role also utilises an occupation specific capability set.

Capability summary
Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus
capabilities for this role. Refer to the next section for further information about the focus capabilities.

Role Description Commercial Contract Manager 4

NSW Public Sector Capability Framework
Capability Group Capability Name Level

Display Resilience and Courage Adept

Act with Integrity Advanced
Manage Self Adept
Value Diversity Intermediate
Communicate Effectively Adept
Commit to Customer Service Adept
Work Collaboratively Intermediate
Influence and Negotiate Adept
Deliver Results Adept
Plan and Prioritise Adept
Think and Solve Problems Adept
Demonstrate Accountability Adept
Finance Adept
Technology Intermediate
Procurement and Contract Management Advanced
Project Management Adept
Manage and Develop People Intermediate
Inspire Direction and Purpose Intermediate
Optimise Business Outcomes Adept
Manage Reform and Change Intermediate

Finance Professionals Capability Set

Capability Group Capability Name Level
Financial Strategy, Governance and Risk Management Level 1
Financial Accounting and Statutory Reporting not applicable
Management Accounting Level 1
Audit and Assurance not applicable
Taxation not applicable
Finance Operations and Systems not applicable
Finance Business Partnering Level 1

Role Description Commercial Contract Manager 5

Procurement Professionals Capability Set
Capability Group Capability Name Level
Strategic Procurement Leadership not applicable
Procurement Analysis Level 1
Strategic Sourcing Level 1
Commercial Negotiation Level 3
Procurement Risk Management Level 1
Supplier Relationship Management Level 3
Contract Management Level 3
Legislative and Policy Environment not applicable
Contract Law Level 2
Cost Management Level 3

Focus capabilities
The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate
competence. The behavioural indicators provide examples of the types of behaviours that would be expected
at that level and should be reviewed in conjunction with the role’s key accountabilities.

NSW Public Sector Capability Framework

Group and Capability
Personal Attributes
Act with Integrity
Relationships
Influence and Negotiate
Level Behavioural Indicators
Advanced • Model the highest standards of ethical behaviour and
reinforce them in others
• Represent the organisation in an honest, ethical and
professional way and set an example for others to follow
• Ensure that others have a working understanding of the
legislation and policy framework within which they operate
• Promote a culture of integrity and professionalism within the
organisation and in dealings external to government
• Monitor ethical practices, standards and systems and
reinforce their use
• Act on reported breaches of rules, policies and guidelines
Adept • Negotiate from an informed and credible position
• Lead and facilitate productive discussions with staff and
stakeholders
• Encourage others to talk, share and debate ideas to achieve
a consensus
• Recognise and explain the need for compromise
• Influence others with a fair and considered approach and
sound arguments
• Show sensitivity and understanding in resolving conflicts and
differences
• Manage challenging relations with internal and external

Role Description Commercial Contract Manager 6

NSW Public Sector Capability Framework
Group and Capability
Results
Deliver Results
Business Enablers
Finance
Business Enablers
Procurement and Contract
Management
People Management
Optimise Business Outcomes
Role Description Commercial Contract Manager
Level Behavioural Indicators
stakeholders
• Pre-empt and minimise conflict
Adept • Take responsibility for delivering on intended outcomes
• Make sure team/unit staff understand expected goals and
acknowledge success
• Identify resource needs and ensure goals are achieved within
budget and deadlines
• Identify changed priorities and ensure allocation of resources
meets new business needs
• Ensure financial implications of changed priorities are explicit
and budgeted for
• Use own expertise and seek others’ expertise to achieve
work outcomes
Adept • Understand core financial terminology, policies and
processes, and display a knowledge of relevant recurrent and
capital financial measures
• Understand impacts of funding allocations on business
planning and budgets, including value for money, choice
between direct provision and purchase of services, and
financial implications of decisions
• Understand and apply financial audit, reporting and
compliance obligations
• Identify discrepancies or variances in financial and budget
reports, and take corrective action where appropriate
• Seek specialist advice and support where required
• Make decisions and prepare business cases paying due
regard to financial considerations
Advanced • Ensure that government and organisational policy in relation
to procurement and contract management is implemented
• Monitor procurement and contract management risks and
ensure that this informs contract development, management
and procurement decisions
• Take responsibility for procurement and contract
management activities and decisions by applying the
guidelines and procedures
• Promote the principles of risk management as applied to
procurement projects, to identify and mitigate risk
• Implement effective governance arrangements to monitor
provider, supplier and contractor performance against
contracted deliverables and outcomes
• Represent the organisation in the resolution of
complex/sensitive disputes with providers, suppliers and
contractors
Adept • Initiate and develop longer-term goals and plans to guide the
work of the team in line with organisational objectives
• Allocate resources to ensure achievement of business
outcomes and contribute to wider workforce planning
7
NSW Public Sector Capability Framework
Group and Capability Level Behavioural Indicators
• Ensure that team members base their decisions on a sound
understanding of business principles applied in a public
sector context
• Monitor performance against standards and take timely
corrective actions
• Keep others informed about progress and performance
outcomes

Procurement Professionals Capability Set

Group and Capability
Procurement
Cost Management
Level Behavioural Indicators
Level 3 • Develop simple TCO models for straightforward supply
arrangements
• Differentiate between price and overall cost as part of the
overall value assessment of supply arrangements
• Assess cost levers/drivers which exist within a
category/product to optimise specification/service levels
• Apply a basic understanding of key financial indicators to
assess the financial stability of a supplier in the short term
• Effectively use cost models to determine true contract costs
for complex contracts
• Represent procurement in multi-functional value engineering
workshops
• Anticipate and take advance action on price movements
• Proactively negotiate lower prices based on identified
changes to product/labour price indices

Role Description Commercial Contract Manager 8